Owners have filed 247 complaints
about the 1993 Ford Crown Victoria with NHTSA between 1995 and 2018.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 76
Against the median year of the Ford Crown Victoria. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
3% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1993 compares with every other Ford Crown Victoria
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.4%
25,000 – 49,999 miles
13.4%
50,000 – 74,999 miles
26.9%
75,000 – 99,999 miles
724.1%
100,000 – 149,999 miles
1344.8%
150,000+ miles
517.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1993 Ford Crown Victoria 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 17Jan 2018
NHTSA investigations into the 1993 Ford Crown Victoria
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA02025Opened 6 Sep 2002Closed 30 Jun 2004ENGINE AND ENGINE COOLING
SPEED CONTROL DEACTIVATION SWITCH FIRES
BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
DP02007Opened 22 Aug 2002Closed 4 Dec 2002VEHICLE SPEED CONTROL:LINKAGES
FUEL-FED FIRES
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGA...
SQ01014Opened 27 Nov 2001Closed 3 Oct 2002FUEL SYSTEM, GASOLINE:STORAGE
POST REAR END COLLISION FIRES
RQ01002Opened 20 Sep 2001Closed 6 Sep 2002ENGINE AND ENGINE COOLING
ENGINE COMPARTMENT FIRES
PE94073Opened 4 Oct 1994Closed 28 Dec 1994SERVICE BRAKES, HYDRAULIC
BRAKE LINE PUNCTURES
EA94022Opened 30 Jun 1994Closed 2 Mar 1995STEERING
STEERING POWER ASSIST FAIL
EA94020Opened 29 Jun 1994Closed 21 Nov 1994ELECTRICAL SYSTEM
GROUNDING STRAP ROUTING
PE94032Opened 8 Apr 1994Closed 30 Jun 1994STEERING
STEERING POWER ASSIST FAILURE
Recalls on the 1993 Ford Crown Victoria
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20080388,869 units in Canada
Electrical
On certain vehicles, a wiring harness that is not compatible with the vehicle circuit polarity may have been inadvertently installed during servicing for recall 2005028 or 2007258. As a result, the fuse is located in the output circuit rather than in the input power feed circuit, and will not offer the intended protection in the event of an electrical short to ground. This could result in a vehicle fire, causing property damage and/or personal injury. Correction: Dealers will install an updated wiring harness.
Recall 2007258165,447 units in Canada
Electrical
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). This time, the concern is with long term durability performance issues causing the switch to fail. Correction: Initially as an interim repair, owners will be instructed to return their vehicles to their dealers to have the speed control deactivation switch disconnected. As soon as replacement parts are available, owners will be instructed to return to the dealers for installation of a fused wiring harness designed to eliminate the potential risk of fire.
Recall 199909710,917 units in Canada
Engine
Certain vehicles may experience a fire originating in the left front under hood area as a result of electrical overheating of the speed control deactivation switch. Correction: A new speed control deactivation switch and connector shell will be installed on affected vehicles.
Recall 19982514,856 units in Canada
Suspension
Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine that were serviced with either a ball joint containing an one piece bearing or a front lower control arm with a one piece bearing. High bearing loads can lead to thinning and eventual cracking of the lower control arm ball joint. This can result in separation of the ball and cap of the joint. Should this occur, the control arm to which the cap is mounted will drop to the ground. Should this occur while the vehicle is moving, reduced steering control could result in a collision. Correction: Lower control arm ball joints will be replaced.
Recall 19970695,986 units in Canada
Structure
NOTE: POLICE AND TAXI VEHICLES ONLY. THE HOOD LATCH STRIKER MAY EITHER WEAR OR BECOME DETACHED FROM THE HOOD. EITHER OF THESE CONDITIONS MAY RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH. CORRECTION: VEHICLES WITH 1992 MODEL HOODS WILL HAVE AN IMPROVED HOOD LATCH STRIKER INSTALLED AND REVISED STRIKER PLATE ATTACHING FASTENERS WILL BE INSTALLED ON VEHICLES WITH 1993-97 HOODS.
Recall 19952031,689 units in Canada
Suspension
NOTE: POLICE PACKAGE VEHICLES ONLY. THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS MAY LOOSEN WHEN SUBJECTED TO EXTREME OPERATING CONDITIONS. THIS COULD CAUSE THE BRACKET TO FRACTURE AT ONE OF THE BOLT HOLES, RESULTING IN A SUBSTANTIAL NEGATIVE CAMBER TO THE ASSOCIATED FRONT WHEEL AND A STEERING "PULL" TO THE COURSE OF VEHICLE TRAVEL. IF A VEHICLE WITH A LOOSE BRACKET ON THE LEFT SIDE WERE OPERATED UNTIL THE BRACKET FRACTURED AT BOTH BOLT HOLES, THE STEERING CONTROL ARM COULD CONTACT THE STEERING COLUMN SHAFT AND POSSIBLY RESULT IN LOSS OF STEERING CONTROL AND AN ACCIDENT. CORRECTION: TORQUE LEVELS OF THE FOUR UPPER CONTROL ARM BOLTS WILL BE CHECKED. IF ANY OF THE BOLTS ARE LOOSE, THE BRACKET(S) WILL BE INSPECTED FOR DAMAGE. IF DAMAGE IS PRESENT IT WILL BE REPAIRED.
Recall 19940401,071 units in Canada
Electrical
THESE VEHICLES MAY HAVE BEEN BUILT WITH AN UNUSED POWER SEAT HARNESS CONNECTOR THAT WAS POSITIONED ON THE FLOOR MAT UNDER THE SEAT. IN AREAS WHERE ROAD SALT IS USED, A BRINE MAY ACCUMULATE ON THE FLOOR MATS AND REPEATEDLY WET THE CONNECTOR. THIS COULD CORRODE THE CONNECTOR AND RESULT IN A SALT BRIDGE BETWEEN THE TERMINALS CAUSING CURRENT FLOW WHICH COULD OVERHEAT THE CONNECTOR WITH RESULTANT FUMES AND A POSSIBLE FIRE. CORRECTION: UNUSED CONNECTORS WILL BE REMOVED AND SEALED HEAT SHRINK CAPS WILL BE PLACED OVER THE AFFECTED WIRES.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 132,905 milesFulton, MSFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE THE ENGINE WAS ON WITH THE GEAR IN PARK THE CONTACT NOTICED THAT THERE WERE BLUE AND BLACK SMOKE UNDER THE HOOD. MOMENTS LATER THE CONTACT NOTICED THAT A FIRE HAD BEGUN ON THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT NOTICED PRIOR THAT FORD RECALL #08V051000, VEHICLE SPEED CONTROL:CRUISE CONTROL HAD ALREADY BEEN SERVICED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 132905.
NHTSA complaint #10298478 — an unverified report by a vehicle owner.
at 167,000 milesSweet Home, ARFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE AT THE CONTACT'S WORKPLACE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. HE RECENTLY RECEIVED FORD RECALL LETTER NUMBER 05S28 IN MARCH OF 2008 FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE VEHICLE IS CURRENTLY PARKED AT HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
NHTSA complaint #10220763 — an unverified report by a vehicle owner.
at 138,000 milesTopeka, KS1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08.
NHTSA complaint #10206317 — an unverified report by a vehicle owner.
at 138,000 milesTopeka, KS1 injured
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08.
NHTSA complaint #10206317 — an unverified report by a vehicle owner.
at 80,000 milesSpringfield, MAFire
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. HE STATED THAT HIS VEHICLE BURNED DOWN 3 YEARS AGO. HE DID NOT KNOW THE CAUSE OF THE FIRE. THE CONTACT FELT THE FUSE BOX CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,000. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000).
NHTSA complaint #10199001 — an unverified report by a vehicle owner.
at 121,911 milesGranby, MOFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*- THE CONTACT CALLED REGARDING A FIRE TO HER VEHICLE, WHICH STARTED UNDER THE HOOD OF HER VEHICLE, AT THE TIME OF THE INCIDENT VEHICLE WAS PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT AND THEY PUT OUT THE FIRE. AT THE TIME OF THE INCIDENT CONTACT WASN'T AWARE OF NHTSA CAMPAIGN NUMBER 99V124000. THE CONTACT IS NOT SURE WHERE THE FIRE STARTED BUT, WAS INFORMED BY THE FIRE DEPT. THAT IT WAS AN ELECTRICAL PROBLEM. CONTACT VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND WANTED TO KNOW IF THERE WAS ANYWAY SHE COULD GET REIMBURSED. THE CONTACT CAN ALSO PROVIDE A FIRE DEPARTMENT REPORT AND PICTURES IF NEEDED.
NHTSA complaint #10176386 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 95,000 milesSolomons, MD
UNKNOWN OR OTHER
HOOD LATCH STRIKER BECAME UNATACHED WHILE DRIVING. HOOD RATTLED AND ROSE UP SLIGHTLY RELYING SOLY ON SAFETY LATCH. THE CAR WAS MANUFATURED IN CANADA AND THE VIN NO. DOES NOT CORRESPOND TO FORD. NO RECALLS SENT TOUS AS ORIGINAL OWNERS; ALTHOUGH ONE IS ON THE INTERNET 97V024000!!!
NHTSA complaint #11061539 — an unverified report by a vehicle owner.
SAN Frqancisco, CA
VEHICLE SPEED CONTROL
*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED.
NHTSA complaint #10691250 — an unverified report by a vehicle owner.
SAN Frqancisco, CA
ELECTRICAL SYSTEM
*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED.
NHTSA complaint #10691250 — an unverified report by a vehicle owner.
at 133,000 milesOregon City, OR
SUSPENSION
I WAS DRIVING AND THE FRONT OF THE CAR FELL TO THE GROUND WITH A SEVERE GRINDING NOISE.
NHTSA complaint #10566356 — an unverified report by a vehicle owner.
Fulton, MO
SEATS
I BOUGHT A USED 1993 FORD CROWN VIC APPROXIMATELY 4 YEARS AGO, WHILE I EXPECTED I WOULD HAVE TO PUT MONEY INTO REPAIRS THE ONE THING I DIDN'T EXPECT WOULD BE HAVING TO REPAIR A SEAT MOUNTING BRACKET DUE TO POOR WORKMANSHIP & OR MATERIALS. AFTER LOOKING ON THE INTERNET AT VARIOUS SITES I FOUND THAT I'M NOT THE ONLY ONE THIS HAS HAPPENED TO, MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THE SEAT FRAME SHEARING AWAY FROM THE BOLTS IN CROWN VICS.I TRIED CONTACTING BOTH THE LOCAL FORD DEALERSHIP & THE CORPORATE CONSUMER AFFAIRS DEPT WITH NO SATISFACTORY RESOLUTION TO THIS MATTER. THIS APPEARS TO BE A SERIOUS DEFECT FLAW IN CROWN VICS THAT NEEDS TO BE ADDRESSED AS IT CAN CAUSE SERIOUS INJURY IN AN ACCIDENT. I BELIEVE MERCURY GRAND MARQUIS ALSO NEED TO BE LOOKED AT ON THIS ISSUE AS I'VE SEEN SOME POSTS ON THE SAME PROBLEM WITH THAT MAKE & MODEL.
NHTSA complaint #10534531 — an unverified report by a vehicle owner.
at 142,000 milesGreeley, CO
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN THE HOOD LATCH FAILED AND CAUSED THE HOOD TO ABRUPTLY FLY OPEN, OBSCURING THE CONTACT'S VISION OF THE ROADWAY. THE CONTACT PULLED OVER AND CLOSE HIS HOOD. THE VEHICLE WAS TOWED HOME. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 142,000.
NHTSA complaint #10441664 — an unverified report by a vehicle owner.
at 140,000 milesFort Pierce, FL
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
TL* THE CONTACT OWNS 1993 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 70 MPH THE FRONT DRIVER'S SIDE BALL JOINT BROKE, CAUSING THE LOWER CONTROL ARM TO COLLAPS. THE DRIVER'S SIDE UPPER CONTROL ARM WAS ALSO DAMAGED AS WELL, CAUSING THE CONTACT TO LOSE CONTROL OF THE STEERING ,WHICH ALMOST CAUSED A CRASH. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE FRONT PASSENGER SIDE CONTROL ARM. HE REFERENCED THE RECALL FOR THE SUSPENSION:FRONT:CONTROL ARM:UPPER ARM (95V194000) HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD HONOR THE RECALL ON THIS VEHICLE SINCE THIS IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10355766 — an unverified report by a vehicle owner.
at 132,905 milesFulton, MSFire
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE THE ENGINE WAS ON WITH THE GEAR IN PARK THE CONTACT NOTICED THAT THERE WERE BLUE AND BLACK SMOKE UNDER THE HOOD. MOMENTS LATER THE CONTACT NOTICED THAT A FIRE HAD BEGUN ON THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT NOTICED PRIOR THAT FORD RECALL #08V051000, VEHICLE SPEED CONTROL:CRUISE CONTROL HAD ALREADY BEEN SERVICED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 132905.
NHTSA complaint #10298478 — an unverified report by a vehicle owner.
at 100,000 milesOcean Springs, MS
LATCHES/LOCKS/LINKAGES
FORD 1963 CROWN VICTORIA XL DRIVERS SIDE DOOR POPS OPEN WHILE MOVING.
NHTSA complaint #10228088 — an unverified report by a vehicle owner.
at 160,000 milesKansas City, MO
SEATS
DRIVERS SEAT LEANS BACK, POSSIBLE BROKEN FLOOR BOLT LIKE MENTIONED IN NHTSA ACTION NUMBER : PE98041 ON A 1993 FORD CROWN VIC, ALSO KNEW OF THE SAME PROBLEM WITH A 1992 CROWN VIC WHICH I NO LONGER OWN. DID THEY CHANGE THE SEAT BETWEEN 1993 AND 1198 MODELS? IF THEY DID NOT THEN THE RECALL SHOULD CERTAINLY INCLUDE OLDER MODEL CROWN VICS.
NHTSA complaint #10226581 — an unverified report by a vehicle owner.
Westborough, MA
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL REPAIR WAS MADE IN FEBRUARY 2008. CONSUMER STATES THAT THE SERVICE WAS EXCELLENT.
NHTSA complaint #10223936 — an unverified report by a vehicle owner.
at 152,000 milesSandusky, MI
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE RECALL REPAIR FOR THE CRUISE CONTROL (NHTSA CAMPAIGN ID NUMBERS 07V336000: VEHICLE SPEED CONTROL) OR 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) FOR A LONG TIME. ON APRIL 4, 2008, THE CONTACT WENT TO THE DEALER TO HAVE THE RECALL PART INSTALLED. AFTER THE REPAIR, SHE REALIZED THAT THE CRUISE CONTROL NO LONGER FUNCTIONED AT ALL. THE DEALER DID NOT PROVIDE MUCH ASSISTANCE. THE CURRENT MILEAGE WAS 154,000 AND FAILURE MILEAGE WAS 152,000. UPDATED 04/28/08. *LJ THE CONSUMER STATED HER MECHANIC WAS ABLE TO GET THE PART AND NOW THE CRUISE CONTROL WORKS. UPDATED
NHTSA complaint #10223377 — an unverified report by a vehicle owner.
at 167,000 milesSweet Home, ARFire
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE AT THE CONTACT'S WORKPLACE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. HE RECENTLY RECEIVED FORD RECALL LETTER NUMBER 05S28 IN MARCH OF 2008 FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE VEHICLE IS CURRENTLY PARKED AT HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
NHTSA complaint #10220763 — an unverified report by a vehicle owner.
at 172,000 milesNocoa, TX
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY VEERED TO THE RIGHT. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 95V194000 (SUSPENSION:FRONT:CONTROL ARM:UPPER ARM), THE VIN WAS NOT INCLUDED IN THE RECALL AND THEY WOULD NOT REPAIR HIS VEHICLE FOR FREE. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 173,000.
NHTSA complaint #10219595 — an unverified report by a vehicle owner.
Hacienda Heights, CA
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH A SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL WAS RECEIVED IN SEPTEMBER. CONSUMER WAS TOLD THE PARTS WOULD BE IN, IN DECEMBER, THEN JANUARY. YET NO PARTS TO FIX THE PROBLEM.
NHTSA complaint #10217151 — an unverified report by a vehicle owner.
Garner, IA
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. THE DEACTIVATION SWITCH WAS DISCONNECTED SHORTLY THEREAFTER. HE CALLED FORD MOTOR COMPANY ON SEVERAL OCCASIONS AND THEY STATED THAT THE PART WOULD BE AVAILABLE THE FOURTH QUARTER OF 2007, WHICH WAS THEN CHANGED TO JANUARY OF 2008. CURRENTLY, FORD DOES NOT KNOW WHEN THE PARTS WILL ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 115,000.
NHTSA complaint #10214818 — an unverified report by a vehicle owner.
Vincentown, NJ
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL). HIS LOCAL DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR NOR DID THEY HAVE THE PARTS TO DEACTIVATE THE CRUISE CONTROL SWITCH. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000.
NHTSA complaint #10213253 — an unverified report by a vehicle owner.
Modesto, CA
VEHICLE SPEED CONTROL
I HAVE AN 1993 FORD CROWN VICTORIA THAT HAS MANY RECALLS. I TOOK THE VEHICLE TO HERITAGE FORD (209) 529-5110 TO HAVE THE CRUISE CONTROL DISCONNECTED AS PER AN RECALL NOTICE I RECEIVED. I WAS TOLD THAT THE NEW CRUISE CONTROL WOULD BE CONNECTED IN OCTOBER OR NOVEMBER. I CALLED THE SERVICE MANAGER ON 11/13/2007 TO FIND OUT WHEN I CAN BRING THE VEHICLE TO HAVE THE NEW CRUISE CONTROL CONNECTED. I WAS TOLD THAT IT WON'T BE UNTIL JANUARY OR FEBRUARY UNTIL THIS WILL HAPPEN. MY SITUATION IS THAT AS AN INDEPENDENT INSURANCE ADJUSTER. I AM ON THE ROAD COVERING A LARGE AREA AT TIMES & WITH THE PRICE OF FUEL, I WANT THE CRUISE CONTROL HOOKED UP FOR FUEL SAVINGS! THERE ARE FOUR OTHER RECALLS WITH THE VEHICLE. I WILL CONFRONT THE DEALERSHIP ABOUT THEM AFTER I GET THIS PROBLEM TAKEN CARE OF. THANK YOU CLIFF MILLER
NHTSA complaint #10209205 — an unverified report by a vehicle owner.
at 93,000 milesPlatsberg, NY
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. A WEEK PRIOR TO RECEIVING THE NOTICE, HE NOTICED A BURNING SMELL AND THE GEARS WOULD STICK WHEN THE VEHICLE WAS PLACED IN PARK. THE DEALER STATED THAT THE WIRING HARNESS MELTED DUE TO THE SWITCH. APPROXIMATELY TWO WEEKS LATER, THE FAILURE RECURRED WHILE DRIVING. IN ORDER TO PARK THE VEHICLE SAFELY, THE CONTACT HAD TO LEAVE THE VEHICLE IN NEUTRAL AND APPLY THE EMERGENCY BRAKE. HOWEVER, THE BURNING SMELL REMAINED. HE HAS NOT YET TAKEN THE VEHICLE BACK TO THE DEALER OR NOTIFIED THE MANUFACTURER. THE SPEED AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 95,000. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM IS THE WIRING ON THE BRAKE LIGHT SWITCH. WHICH ALSO INTERLOCKS THE TRANSMISSION FROM BEING MOVED OUT OF PARK UNLESS THE BRAKE IS DEPRESSED. UPDATED
NHTSA complaint #10206895 — an unverified report by a vehicle owner.
at 93,000 milesPlatsberg, NY
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. A WEEK PRIOR TO RECEIVING THE NOTICE, HE NOTICED A BURNING SMELL AND THE GEARS WOULD STICK WHEN THE VEHICLE WAS PLACED IN PARK. THE DEALER STATED THAT THE WIRING HARNESS MELTED DUE TO THE SWITCH. APPROXIMATELY TWO WEEKS LATER, THE FAILURE RECURRED WHILE DRIVING. IN ORDER TO PARK THE VEHICLE SAFELY, THE CONTACT HAD TO LEAVE THE VEHICLE IN NEUTRAL AND APPLY THE EMERGENCY BRAKE. HOWEVER, THE BURNING SMELL REMAINED. HE HAS NOT YET TAKEN THE VEHICLE BACK TO THE DEALER OR NOTIFIED THE MANUFACTURER. THE SPEED AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 95,000. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM IS THE WIRING ON THE BRAKE LIGHT SWITCH. WHICH ALSO INTERLOCKS THE TRANSMISSION FROM BEING MOVED OUT OF PARK UNLESS THE BRAKE IS DEPRESSED. UPDATED
NHTSA complaint #10206895 — an unverified report by a vehicle owner.
at 138,000 milesTopeka, KS1 injured
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08.
NHTSA complaint #10206317 — an unverified report by a vehicle owner.
at 138,000 milesTopeka, KS1 injured
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08.
NHTSA complaint #10206317 — an unverified report by a vehicle owner.
at 80,000 milesSpringfield, MAFire
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. HE STATED THAT HIS VEHICLE BURNED DOWN 3 YEARS AGO. HE DID NOT KNOW THE CAUSE OF THE FIRE. THE CONTACT FELT THE FUSE BOX CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,000. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000).
NHTSA complaint #10199001 — an unverified report by a vehicle owner.
at 121,911 milesGranby, MOFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*- THE CONTACT CALLED REGARDING A FIRE TO HER VEHICLE, WHICH STARTED UNDER THE HOOD OF HER VEHICLE, AT THE TIME OF THE INCIDENT VEHICLE WAS PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT AND THEY PUT OUT THE FIRE. AT THE TIME OF THE INCIDENT CONTACT WASN'T AWARE OF NHTSA CAMPAIGN NUMBER 99V124000. THE CONTACT IS NOT SURE WHERE THE FIRE STARTED BUT, WAS INFORMED BY THE FIRE DEPT. THAT IT WAS AN ELECTRICAL PROBLEM. CONTACT VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND WANTED TO KNOW IF THERE WAS ANYWAY SHE COULD GET REIMBURSED. THE CONTACT CAN ALSO PROVIDE A FIRE DEPARTMENT REPORT AND PICTURES IF NEEDED.
NHTSA complaint #10176386 — an unverified report by a vehicle owner.
at 107,113 milesRonkonkona, NY
ELECTRICAL SYSTEM:HORN
DT*: THE CONTACT STATED BRAKE FLUID LEAKED OUT OF THE REAR BRAKE LINE CAUSING THE BRAKES TO BECOME INOPERATIVE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THERE IS AN NHTSA RECALL, # 96I002000, REGARDING THE SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 7/14/2006 - THE HORN PAD BECAME STUCK. THE DEALERTHE LEFT SIDE HORN BUTTON. *NM UPDATED 03/26/07.
NHTSA complaint #10160972 — an unverified report by a vehicle owner.