Owners have filed 76 complaints
about the 2007 Ford Crown Victoria with NHTSA between 2007 and 2026.
The largest single group is the steering.
Across this model's run it ranks 12 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Ford Crown Victoria. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Ford Crown Victoria
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
47.8%
10,000 – 24,999 miles
23.9%
25,000 – 49,999 miles
713.7%
50,000 – 74,999 miles
713.7%
75,000 – 99,999 miles
59.8%
100,000 – 149,999 miles
1529.4%
150,000+ miles
1121.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2007peak 14Aug 2026
NHTSA investigations into the 2007 Ford Crown Victoria
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE14021Opened 7 Jul 2014Closed 21 Nov 2014ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver wh...
EA13004Opened 26 Apr 2013Closed 15 Nov 2013STEERING:COLUMN
Loss of Steering Control
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illino...
In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Allegations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, F...
PE08060Opened 14 Oct 2008Closed 9 Apr 2009TIRES:VALVE
TIRE VALVE CRACKING
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...
Recalls on the 2007 Ford Crown Victoria
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V704000
STEERING:RACK AND PINION:PINION SHAFT
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
13V385000
STEERING
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
07V183000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ANTILOCK BRAKE SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THE FRONT AND REAR RIGHT SIDE BRAKE LINES MAY BE REVERSED AT THE ABS HYDRAULIC CONTROL UNIT.
Risk: THE BRAKES MAY NOT OPERATE AS INTENDED, WHICH COULD RESULT IN A CRASH.
06V440000
VISIBILITY:WINDSHIELD
CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.
Risk: IF THE WINDSHIELD IS NOT PROPERLY RETAINED TO THE VEHICLE, WIND NOISE, SQUEAK/RATTLES AND/OR WATER LEAKS MAY OCCUR. ALSO, LOSS OF WINDSHIELD RETENTION MAY REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20145021,757 units in Canada
Steering
Certain vehicles serviced as part of recall 2013-287 (13S08) or special service campaign 13R01 may require re-inspection and repair. The service procedure may have resulted in over-extension of one part of a collapsible joint in the intermediate steering shaft. This could potentially result in the shaft becoming disconnected, resulting a loss of steering, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the intermediate shaft connection and replace the intermediate shaft if necessary.
Recall 201328716,260 units in Canada
Steering
On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the steering column lower intermediate shaft can become severely corroded. This could cause the swing link joint to become stiff or seized. As a result, the upper intermediate shaft could collapse, allowing the steering column lower bearing to separate, causing a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the steering lower intermediate shaft. The upper intermediate shaft and steering column lower bearing will be inspected and, if necessary, repaired or replaced. If the steering column lower bearing has separated, a retainer clip will be installed.
Recall 200713235 units in Canada
Brakes
Certain vehicles may have brake lines that are incorrectly connected at the ABS hydraulic control unit. This would cause brake pressure to be applied to the right front wheel that would normally be intended for the right rear wheel and vice versa. As a result, braking performance would be adversely affected, including the potential for increased stopping distances that could result in a crash causing injury or death. Correction: Dealers will reroute affected brake lines.
Reports where the owner recorded a crash, a fire, an injury or a death.
Ramer, ALCrash1 injured
AIR BAGS
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
NHTSA complaint #11734165 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
POWER TRAIN
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
VEHICLE SPEED CONTROL
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
ENGINE
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
at 154,000 milesGoldsboro, NCCrash1 injured
STEERING
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE DRIVING OVER 50 MPH, THE STEERING WHEEL WOULD VIOLENTLY VIBRATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL AND THE VEHICLE STRUCK A GUARDRAIL AND ROLLED OVER TWICE. BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT RECEIVED MEDICAL ATTENTION AND SUFFERED INJURIES TO THE RIBS AND RIGHT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNK YARD. MIDWAY AUTO GROUP (1223 OLD US HWY 17 S, ELIZABETH CITY, NC 27909) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #11186105 — an unverified report by a vehicle owner.
at 178,000 milesMechanicville, NY1 injured
AIR BAGS
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
NHTSA complaint #11118667 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of Motor Vehicles in Texas was contacted. The contact attempted to file a case with the local Police Department; however, the case was not accepted.
NHTSA complaint #11755503 — an unverified report by a vehicle owner.
Ramer, ALCrash1 injured
AIR BAGS
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
NHTSA complaint #11734165 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
POWER TRAIN
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
VEHICLE SPEED CONTROL
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
Pacific Palisades, CACrash
ENGINE
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA complaint #11686056 — an unverified report by a vehicle owner.
Melfa, VA
STEERING
The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles
NHTSA complaint #11673927 — an unverified report by a vehicle owner.
at 200,000 milesCrab Orchard, KY
STEERING
The contact owns a 2007 Ford Crown Victoria. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn in either direction. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the steering column and rack and pinion were replaced. The contact noticed rust around the steering column. The contact stated that the failure was intermittent and occurred at various speeds. The contact was notified of a recall but was unaware of the Campaign number. The local dealer was contacted and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 200,000. Vin was not available
NHTSA complaint #11457782 — an unverified report by a vehicle owner.
at 99,450 milesWashington, DC
STEERING
STEERING LOSS CONTROL, INTERMEDIATE SHAFT SNAPPED
NHTSA complaint #11277017 — an unverified report by a vehicle owner.
Georgetown, TX
AIR BAGS
AIR BAG LIGHT STAYS ON. THERE BE SMOKE COMING FROM THE STEERING WHEEL WHEN DRIVING SOMETIME. AND THE AIR BAG LIGHT SOMETIMES FLASH ON AND OFF BUT NOW IT'S JUST ON AND NOT GOING OFF
NHTSA complaint #11192894 — an unverified report by a vehicle owner.
at 70,000 milesMaple Ridge, WA
STEERING
UPPER AND LOWER STEERING SHAFT EXCESSIVE WEAR AND RUST BEYOND THE POINT THAT VEHICLE CAN NOT BE SAFELY DRIVEN. STICKY STEERING WHEEL FEEL ALL THE WAY FROM FULL LEFT TO RIGHT TURN, BACK AND FOURTH. WAS FIXED 2 YEARS AGO UNDER RECALL BY FORD AND THE NEWLY REPLACED PART ARE CORRUPTED OVER SAFE USE AGAIN.
NHTSA complaint #11190908 — an unverified report by a vehicle owner.
at 154,000 milesGoldsboro, NCCrash1 injured
STEERING
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE DRIVING OVER 50 MPH, THE STEERING WHEEL WOULD VIOLENTLY VIBRATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL AND THE VEHICLE STRUCK A GUARDRAIL AND ROLLED OVER TWICE. BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT RECEIVED MEDICAL ATTENTION AND SUFFERED INJURIES TO THE RIBS AND RIGHT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNK YARD. MIDWAY AUTO GROUP (1223 OLD US HWY 17 S, ELIZABETH CITY, NC 27909) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA complaint #11186105 — an unverified report by a vehicle owner.
at 178,000 milesMechanicville, NY1 injured
AIR BAGS
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
NHTSA complaint #11118667 — an unverified report by a vehicle owner.
at 178,000 milesMechanicville, NY1 injured
STEERING
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
NHTSA complaint #11118667 — an unverified report by a vehicle owner.
at 168,000 milesMechanicville, NYCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CONTINUED TO TURN. THE DRIVER WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED HEAD, FACE, NECK, AND BACK INJURIES ALONG WITH ARM BURNS THAT WERE CAUSED BY THE AIR BAG DEPLOYMENT. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE LOCAL DEALER (JACK BYRNE FORD, 1003 HUDSON RIVER RD., MECHANICVILLE, NY) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
NHTSA complaint #11115394 — an unverified report by a vehicle owner.
at 168,000 milesMechanicville, NYCrash1 injured
STEERING
TL* THE CONTACT OWNED A 2007 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CONTINUED TO TURN. THE DRIVER WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED HEAD, FACE, NECK, AND BACK INJURIES ALONG WITH ARM BURNS THAT WERE CAUSED BY THE AIR BAG DEPLOYMENT. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE LOCAL DEALER (JACK BYRNE FORD, 1003 HUDSON RIVER RD., MECHANICVILLE, NY) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
NHTSA complaint #11115394 — an unverified report by a vehicle owner.
Tupelo, MS
AIR BAGS
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11067163 — an unverified report by a vehicle owner.
Tupelo, MS
UNKNOWN OR OTHER
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11067163 — an unverified report by a vehicle owner.
Tupelo, MS
STEERING:COLUMN
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11067163 — an unverified report by a vehicle owner.
Aliquippa, PA
STEERING
ABS BRAKES/BRAKE FLUID. WHEN I APPLY MY BRAKES ON A HILL, STEEP SLOPE, AND ESPECIALLY WHILE TURNING THE STEERING WHEEL, THE BRAKES WILL START TO MAKE A MECHANICAL NOISE AND WILL ALMOST START TO LOOSE THE BRAKES, CAUSING THE PEDAL TO SLIP CLOSER TO THE FLOOR. THE STEERING IS ALSO VERY LOOS AND FEELS LIKE THERE S AN EXTREME PLAY IN THE WHEEL OR A MISSING PIN OF SOME SORT
NHTSA complaint #11031752 — an unverified report by a vehicle owner.
Aliquippa, PA
SERVICE BRAKES
ABS BRAKES/BRAKE FLUID. WHEN I APPLY MY BRAKES ON A HILL, STEEP SLOPE, AND ESPECIALLY WHILE TURNING THE STEERING WHEEL, THE BRAKES WILL START TO MAKE A MECHANICAL NOISE AND WILL ALMOST START TO LOOSE THE BRAKES, CAUSING THE PEDAL TO SLIP CLOSER TO THE FLOOR. THE STEERING IS ALSO VERY LOOS AND FEELS LIKE THERE S AN EXTREME PLAY IN THE WHEEL OR A MISSING PIN OF SOME SORT
NHTSA complaint #11031752 — an unverified report by a vehicle owner.
at 20,000 milesGlendale, AZ
STEERING
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT. MORE NOTICEABLE OVER BUMPS. SHOP BEGAN INSPECTION AND FOUND UPPER INTERMEDIATE SHAFT HAD NEARLY SEPARATED FROM LOWER SHAFT. IF SHAFT HAD INDEED SEPERATED, CAR WOULD HAVE BEEN UNCONTROLLABLE. FORD HAS OPEN RECALL ON THE ISSUE, VEHICLE WAS INSPECTED FOR THIS ISSUE ABOUT 2 YEARS AGO AND SAID TO HAVE NO ISSUE AT TIME, BUT THE ISSUE MENTIONED IN THE RECALL HAS INFACT OCCURRED. HAD TO PAY TO FIND REPLACEMENT STEERING COLUMN.
NHTSA complaint #10990502 — an unverified report by a vehicle owner.
at 230,000 milesNorth Little Rock, AR
POWER TRAIN
DOES THE FORD CROWN VIC HAVE RECALL OR POWER TRAIN LIGHT
NHTSA complaint #10893858 — an unverified report by a vehicle owner.
at 116,000 milesDexter, ME
EXTERIOR LIGHTING
MY HEADLIGHTS WON'T SHUT OFF. I HAVE TO DISCONNECT THE BATTERY. I KNOW THAT THEY HAVE HAD RECALLS FOR THE LIGHTING CONTROL MODULE IN THE PAST AND THAT'S THE PROBLEM WITH MY CAR. THE LIGHT SWITCH, WORKS THE WAY IT SHOULD.
NHTSA complaint #10873205 — an unverified report by a vehicle owner.
at 65,000 milesNanjemoy, MD
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE PAINT STARTED CHIPPING ON THE VEHICLE AND THE RESIDUE FROM THE PAINT WAS AFFECTING THE VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10775463 — an unverified report by a vehicle owner.
at 138,000 milesHighland Mills, NY
STEERING
ON 3/5/14, OWNER BROUGHT THE VEHICLE, A 2007 FORD CROWN VICTORIA POLICE, TO AN AUTHORIZED FORD DEALER WHO COMPLETED FACTORY RECALL 13S08 THAT CALLED FOR REPLACING STEERING SHAFT ASSEMBLY. ON 11/30/14, WHEN TURNING AT APPROXIMATELY 10 MPH, THE STEERING BECAME VERY STIFF REQUIRING EXCESSIVE PHYSICAL FORCE TO TURN THE WHEEL. A COLLISION WITH A POLE WAS BARELY AVOIDED. STEERING HAS REMAINED STIFF AND SLUGGISH DESPITE CHECKING POWER STEERING LEVELS AND TIRE PRESSURE FOR PROPER INFLATION. OWNER CONSIDERS THE VEHICLE TO BE UNSAFE TO DRIVE AT THIS POINT.. THE CONSUMER STATED FORD ISSUED ANOTHER RECALL TO ADDRESS THE IMPROPER REPAIRS DONE UNDER THE FIRST RECALL. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED. UPDATED 06/29/15.*JB UPDATED 12/22/2015
NHTSA complaint #10661388 — an unverified report by a vehicle owner.