Owners have filed 174 complaints
about the 1999 Ford Crown Victoria with NHTSA between 1999 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 53
Against the median year of the Ford Crown Victoria. 50 means typical for this
model; 100 means roughly double.
Severity — 74
14.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 10
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Ford Crown Victoria
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
35.7%
25,000 – 49,999 miles
611.3%
50,000 – 74,999 miles
1324.5%
75,000 – 99,999 miles
1426.4%
100,000 – 149,999 miles
815.1%
150,000+ miles
917.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 1999peak 10Jan 2023
NHTSA investigations into the 1999 Ford Crown Victoria
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA03001Opened 27 Jan 2003Closed 19 Nov 2003FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CNG TANK EXPLOSION
IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTECT A COMPRESSED NATURAL GAS TANK FROM OVERPRESSURE BY ALLOWING THE CNG TO VENT WHEN THE TEMPERATURE REACHES A SPECIFIC POINT.THE PRD WAS REMOVED FROM THE FAILED TANK AND SUBJECTED TO A YIELD TEMPERATURE DETERMINATION TEST. IT WAS CONCLUDED THAT A DIRECT FLAME (FROM THE INTERIOR OF THE VEHICLE) ONTO...
PE02071Opened 1 Oct 2002Closed 27 Jan 2003FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CNG TANK EXPLODING IN A FIRE
AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUISER EXPLOSION.NHTSA HAS RECOVERED THE PRD VALVE FROM THE TANK THAT EXPLODED AND TESTING WILL BE NECESSARY TO ESTABLISH WHY THIS TANK SAFETY VALVE DID NOT RELEASE IN THE VERY HIGH TEMPERATURE FIRE THAT OCCURRED IN THE POLICE CRUISER.THERE IS ONLY THE SINGLE KNOWN EVENT, BUT DUE TO THE CATASTROPIC FOR...
DP02007Opened 22 Aug 2002Closed 4 Dec 2002VEHICLE SPEED CONTROL:LINKAGES
FUEL-FED FIRES
THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGA...
SQ01014Opened 27 Nov 2001Closed 3 Oct 2002FUEL SYSTEM, GASOLINE:STORAGE
POST REAR END COLLISION FIRES
PE00043Opened 20 Oct 2000Closed 2 Feb 2001STRUCTURE
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15E082000
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
03V472000
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Risk: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
02I003000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.
Risk: IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.
00V157002
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
00V157001
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Risk: IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.
98V322000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Risk: IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2003274278 units in Canada
Fuel System
On certain natural gas vehicles, in the rare circumstance that a flame from a vehicle interior fire becomes locally directed at the natural gas tank located immediately behind the rear seat, the locally directed flame could damage the fiberglass wrap on the tank thereby reducing the hoop strength of the tank. If the hoop strength is significantly compromised, the tank could rupture and potentially result in personal injury. Correction: Dealer will install an insulator behind the seat back.
Recall 200015825,115 units in Canada
Other
Certain vehicle have jacking instructions which, if followed, may cause the operator to place the jack on a frame weld when attempting to raise a rear wheel. If the vehicle is jacked up with the jack placed on the frame weld and if the wheels are not blocked or chocked, then the jack may yield and the vehicle may drop suddenly with the potential for injury to the operator. Correction: Owners will be provided with a revised Jack Instruction and Stowage Card and Jack Warning Label and a supplement to the owner guide. This information moves the jacking location several inches forward of the frame weld and clearly recommends that the diagonally opposite wheel be blocked.
Recall 1999162169 units in Canada
Emissions
Certain CNG vehicles do not comply with the requirements of CMVSS 1105 - Evaporative Emissions. The natural gas fuel fill valve may leak due to flaking of the nickel plating inside the valve. This will allow natural gas to escape into the atmosphere at a rate that exceeds the limits prescribed in the standard. Correction: Valve will be replaced with one of an alternative design.
Recall 19982514,856 units in Canada
Suspension
Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine that were serviced with either a ball joint containing an one piece bearing or a front lower control arm with a one piece bearing. High bearing loads can lead to thinning and eventual cracking of the lower control arm ball joint. This can result in separation of the ball and cap of the joint. Should this occur, the control arm to which the cap is mounted will drop to the ground. Should this occur while the vehicle is moving, reduced steering control could result in a collision. Correction: Lower control arm ball joints will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesConowingo, MDCrash2 injured
VEHICLE SPEED CONTROL
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
at 150,000 milesConowingo, MDCrash2 injured
ENGINE
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
at 150,000 milesConowingo, MDCrash2 injured
FUEL/PROPULSION SYSTEM
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
at 23,656 milesCleveland, GAFire
ENGINE AND ENGINE COOLING
1999 FORD CROWN VICTORIA BLEW OUT ORIGINAL SPARK PLUG AND A FIRE WAS IGNITED AS THE FUEL VAPOR WAS IGNITED BY THE COIL PACK.
NHTSA complaint #10314702 — an unverified report by a vehicle owner.
Rowlett, TX3 injured
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOTH MY HUSBAND AND I COMPLAINED WHEN OUR CROWN VICTORIA WAS NEW AND ONWARD ABOUT THE FRONT DOORS WERE OPENED TO EXIT THE VEHICLE NOT HOLDING OPEN AND SNAPPING BACK ON THE DRIVER OR PASSENGER TRYING TO EXIT THE VEHICLE. FORD DID NOTHING ABOUT THIS, AND IGNORED THIS PROBLEM. EVEN WHEN WE TOOK OUR VEHICLE IN FOR SERVICE, WE TOLD THE ATTENDANT ABOUT THIS PROBLEM AND STILL NOTHING WAS DONE TO SOLVE THIS PROBLEM. WHEN SOMEONE PUTS THERE FOOT OUT TO EXIT A VEHICLE, THEY DON'T EXPECT THE DOOR TO SNAP BACK ONTO THEM. I'VE HAD MY LEG CLIPPED NUMEROUS TIMES, BESIDES MY EAR AND HEAD WHEN THE DOOR DOESN'T HOLD OPEN. I THINK FORD SHOULD HAVE DONE SOMETHING ABOUT THIS EARLY ON, INSTEAD OF DENYING THE PROBLEM UNTIL THE WARRANTY WAS OUT OF DATE. WE TOLD FORD ABOUT THE PROBLEM DOORS EVEN ON THE NEW OWNERS REQUESTED REVIEW OF OUR NEW AUTO. THIS PROBLEM HAS CONTINUED FROM THE FIRST TIME WE PURCHASED THIS 1999 CV ON TO THIS PRESENT DAY. FORD, WHAT SAY YOU!!!
NHTSA complaint #10169915 — an unverified report by a vehicle owner.
at 72,000 milesOlive Branch, MSCrash
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING ON THREE OCCASIONS. THE FIRST INCIDENT OCCURRED WHILE DRIVING AT AN UNDETERMINED SPEED, BUT WAS NOT REPORTED TO THE MANUFACTURER. THE SECOND INCIDENT OCCURRED WHILE PULLING UP TO A STOP LIGHT AT 35 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING INTO THE INTERSECTION. THE VEHICLE STOPPED ONLY AFTER THE IGNITION WAS TURNED OFF. AFTER THE SECOND INCIDENT THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED A SOLENOID, BUT IT WAS UNKNOWN WHETHER THE SOLENOID WAS IN THE ENGINE OR BRAKE SYSTEM. THE DEALER ONLY REPLACED THE SOLENOID IN AN ATTEMPT TO REMEDY THE PROBLEM, BUT OFFERED NO GUARANTEE THE SOLENOID WOULD REMEDY THE PROBLEM. THE THIRD INCIDENT OCCURRED WHILE PULLING INTO THE GARAGE AT 2 MPH WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE GARAGE WALL. AGAIN, THE VEHICLE DID NOT STOP UNTIL THE IGNITION WAS TURNED OFF. THE VEHICLE HAS NOT BEEN RETURNED TO THE DEALER FOR FURTHER INSPECTION.
NHTSA complaint #10157072 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Clinton, MO
UNKNOWN OR OTHER
My 99 ford crown victoria lx has front end issues. I have had to replace the ball joints about 4 times every 2 to 3 months because the front end keeps dropping. I'm not sure if you guys know about this but I've spoken with our local Ford mechanic and a few friends who have crown Victoria's as well and said that it has been a big issue with them along with the electrical components for the turn signals
NHTSA complaint #11500729 — an unverified report by a vehicle owner.
Clinton, MO
ELECTRICAL SYSTEM
My 99 ford crown victoria lx has front end issues. I have had to replace the ball joints about 4 times every 2 to 3 months because the front end keeps dropping. I'm not sure if you guys know about this but I've spoken with our local Ford mechanic and a few friends who have crown Victoria's as well and said that it has been a big issue with them along with the electrical components for the turn signals
NHTSA complaint #11500729 — an unverified report by a vehicle owner.
at 155,000 milesPicayune, MS
EXTERIOR LIGHTING
WHEN DRIVING ON THE INTERSTATE AT 75 MPH THE EXTERIOR LIGHTS AS WELL AS THE DASH LIGHTS SHUT OFF. THEY THEN CAME BACK ON AFTER ABOUT A MINUTE AND A HALF. THE LIGHTS INTERMITTENTLY SHUT OFF AND COME BACK ON AT RANDOM. I CAN BE ON THE INTERSTATE OR ON A CITY STREET. I CAN BE GOING FORWARD OR BACKWARDS WHEN THIS HAPPENS. THIS IS A HUGE SAFETY ISSUE.
NHTSA complaint #11189980 — an unverified report by a vehicle owner.
FT Mccoy, FL
STEERING
ANYTIME I PUT A HALF A TANK IN GAS IN CAR IT SMELLS BAD IN TRUCK SO WHEN THIS DOES HAPPEN I LOOK IN THE TRUCK,THERE'S THIS FOAM IN THE BACK THAT'S CO BED WITH GAS,N THE SMALL IS BAD.I DON'T LET ME KIDS IN THE GAS,NTIL ITS GONE..WILL IT CATCH IN 🔥.IT HAPPENS ALL THE TIME SINCE I BOUGHT THE CAR.HELP PLZ
NHTSA complaint #11102907 — an unverified report by a vehicle owner.
FT Mccoy, FL
UNKNOWN OR OTHER
THE TURN SINGLE COMMILM IS MESSING UP.THE WIPERS WILL NOT WORK
NHTSA complaint #11102908 — an unverified report by a vehicle owner.
FT Mccoy, FL
STRUCTURE:BODY
THE PAD KEY STOP WORKING I HAD TO CALL MY INSURANCE COMPANY TO LET ME IN MY CAR ON A RAINY NITE WITH MY KIDS N TILL THIS DAY STILL DON'T WORK.I CAN'T LICK MY DOORS
NHTSA complaint #11102910 — an unverified report by a vehicle owner.
FT Mccoy, FL
FUEL/PROPULSION SYSTEM
ANYTIME I PUT A HALF A TANK IN GAS IN CAR IT SMELLS BAD IN TRUCK SO WHEN THIS DOES HAPPEN I LOOK IN THE TRUCK,THERE'S THIS FOAM IN THE BACK THAT'S CO BED WITH GAS,N THE SMALL IS BAD.I DON'T LET ME KIDS IN THE GAS,NTIL ITS GONE..WILL IT CATCH IN 🔥.IT HAPPENS ALL THE TIME SINCE I BOUGHT THE CAR.HELP PLZ
NHTSA complaint #11102907 — an unverified report by a vehicle owner.
Whiting, NJ
ENGINE
THE CAR LEAKS ANTI-FREEZE THROUGHT THE PLASTIC MANIFOLD. WHO EVER HEARD OF A PLASTIC MANIFOLD. THE ORIGINAL PART IS A DEFECTIVE PART-MADE OF THE WRONG MATERIAL.FORD NEEDS TO RECALL THIS PART, IT CAUSES HAVIC CONSTANTLY NEEDS TO ADD COOLANT. THE THERMOSTAT CANNOT BE CHANGED BECAUSE THE PLASTIC HOUSING IS ONE PIECE WITH THE MANIFOLD.
NHTSA complaint #10986187 — an unverified report by a vehicle owner.
LA Verne, CA
EXTERIOR LIGHTING
I RECEIVED A LETTER SAYING THE LIGHTING SYSTEM WAS RECALLED AND I WAS TO RECEIVE A NOTICE IN THE MAIL AS TO WHEN I COULD COME IN FOR SERVICE. I HAVE NOT RECEIVED THAT SAID NOTICE AND MY LIGHTS ARE NOT REPAIRED.
NHTSA complaint #10970033 — an unverified report by a vehicle owner.
at 165,000 milesSterling, VA
TIRES
TIRE FAILURE AT HIGHWAY SPEED. TREAD SEPARATED FROM SIDEWALLS.
NHTSA complaint #10855277 — an unverified report by a vehicle owner.
at 76,500 milesMurfreesboro, TN
ENGINE
ON NUMEROUS OCCASIONS THE SPARK PLUGS HAVE SHOT OUT CAUSING DAMAGE TO THE COIL PACK AND THREADS TO THE BLOCK. THIS IS A 200$ TO 300$ FIX EACH TIME. GETTING TO BE A HASSLE.
NHTSA complaint #10730222 — an unverified report by a vehicle owner.
at 83,000 milesMetairie, LA
SUSPENSION
TL* THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. WHILE DRIVING AT 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BALL JOINT FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10705416 — an unverified report by a vehicle owner.
at 180,000 milesPaterson, NJ
ENGINE AND ENGINE COOLING
DEFECTIVE INTAKE MANIFOLD IS WAS MADE OF A CHEAP PLASTIC..
NHTSA complaint #10695241 — an unverified report by a vehicle owner.
at 39,450 milesCorona, CA
ENGINE
UNDER NORMAL DRIVING CONDITIONS AT APPROXIMATELY 25 MPH I BEGAN TO SMELL A SWEET BURNING SCENT THAT I QUICKLY RECOGNIZED AS COOLANT. I PULLED OVER & INSPECTED THE ENGINE COMPARTMENT. THE FIRST THING I OBSERVED AFTER REMOVING THE PLASTIC FACIA FROM THE TOP OF THE ENGINE WAS A CRACK IN THE WATER TEMPERATURE SENSOR HOUSING RIGHT IN FRONT ON THE TOP PASSENGER SIDE OF THE INTAKE MANIFOLD. I WAS LESS THAN A BLOCK FROM MY HOME SO I DROVE HOME AND HAD IT TOWED INTO HARVEY'S AUTO THE NEXT DAY. [XXX] HAS TOLD ME THAT THERE WAS A RECALL ON THIS INTAKE MANIFOLD AND AS THE ORIGINAL OWNER I SHOULD HAVE BEEN NOTIFIED ABOUT THIS RECALL. I WAS NEVER INFORMED OF ANY RECALLS. [XXX] PLACED A TEMPORARY WELD WHICH HAS HELD UP JUST FINE, HOWEVER HE SAID THAT THERE ARE SEVERAL OTHER ISSUES WITH THE STRUCTURAL INTEGRITY OF FORDS ORIGINAL DESIGN AND THAT ULTIMATELY THE MANIFOLD WILL FAIL AT THESE WEAK POINTS WITH TIME. I DON'T PUT HEAVY MILES ON MY VEHICLE & ONLY HAVE 41,102 MILES ON IT NOW. ALL SERVICES HAVE BEEN PERFORMED AT 3000 MILE INTERVALS FROM AUTHORIZED MECHANICS. I HAVE ALL RECEIPTS OF MY SERVICE RECORDS AND FEEL THAT THE ONLY REASON I DIDN'T EXPERIENCE A FAILURE EARLIER IS BECAUSE OF MY DILIGENT EFFORTS TO FOLLOW THE RECOMMENDED SERVICE INTERVALS SET FORTH IN THE VEHICLES MAINTENANCE LOG. I FEEL THAT IT WAS AND STILL IS THE RESPONSIBILITY OF FORD TO SEEK OUT ALL OWNERS UNTIL EACH VEHICLE HAS BEEN REPAIRED. THE OF RECALL EXPIRED IN 2009 ACCORDING TO FORD CUSTOMER SERVICE BUT I FEEL THAT THERE SHOULD HAVE BEEN MORE EFFORT BY FORD MOTORS TO INFORM ALL OWNERS OF THIS DEFECT. I WOULD APPRECIATE IT IF FORD WOULD ACCEPT RESPONSIBILITY FOR SELLING A KNOWN FAULTY ITEM AND EXTEND AND HONOR THEIR ORIGINAL RECALL REPARATIONS FOR MY VEHICLE. I DID MY PART IN FOLLOWING ALL SERVICE REQUIREMENTS AND THEY SHOULD AS WELL. THANK YOU FOR YOUR ASSISTANCE AND TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10618158 — an unverified report by a vehicle owner.
at 39,450 milesCorona, CA
FUEL/PROPULSION SYSTEM
UNDER NORMAL DRIVING CONDITIONS AT APPROXIMATELY 25 MPH I BEGAN TO SMELL A SWEET BURNING SCENT THAT I QUICKLY RECOGNIZED AS COOLANT. I PULLED OVER & INSPECTED THE ENGINE COMPARTMENT. THE FIRST THING I OBSERVED AFTER REMOVING THE PLASTIC FACIA FROM THE TOP OF THE ENGINE WAS A CRACK IN THE WATER TEMPERATURE SENSOR HOUSING RIGHT IN FRONT ON THE TOP PASSENGER SIDE OF THE INTAKE MANIFOLD. I WAS LESS THAN A BLOCK FROM MY HOME SO I DROVE HOME AND HAD IT TOWED INTO HARVEY'S AUTO THE NEXT DAY. [XXX] HAS TOLD ME THAT THERE WAS A RECALL ON THIS INTAKE MANIFOLD AND AS THE ORIGINAL OWNER I SHOULD HAVE BEEN NOTIFIED ABOUT THIS RECALL. I WAS NEVER INFORMED OF ANY RECALLS. [XXX] PLACED A TEMPORARY WELD WHICH HAS HELD UP JUST FINE, HOWEVER HE SAID THAT THERE ARE SEVERAL OTHER ISSUES WITH THE STRUCTURAL INTEGRITY OF FORDS ORIGINAL DESIGN AND THAT ULTIMATELY THE MANIFOLD WILL FAIL AT THESE WEAK POINTS WITH TIME. I DON'T PUT HEAVY MILES ON MY VEHICLE & ONLY HAVE 41,102 MILES ON IT NOW. ALL SERVICES HAVE BEEN PERFORMED AT 3000 MILE INTERVALS FROM AUTHORIZED MECHANICS. I HAVE ALL RECEIPTS OF MY SERVICE RECORDS AND FEEL THAT THE ONLY REASON I DIDN'T EXPERIENCE A FAILURE EARLIER IS BECAUSE OF MY DILIGENT EFFORTS TO FOLLOW THE RECOMMENDED SERVICE INTERVALS SET FORTH IN THE VEHICLES MAINTENANCE LOG. I FEEL THAT IT WAS AND STILL IS THE RESPONSIBILITY OF FORD TO SEEK OUT ALL OWNERS UNTIL EACH VEHICLE HAS BEEN REPAIRED. THE OF RECALL EXPIRED IN 2009 ACCORDING TO FORD CUSTOMER SERVICE BUT I FEEL THAT THERE SHOULD HAVE BEEN MORE EFFORT BY FORD MOTORS TO INFORM ALL OWNERS OF THIS DEFECT. I WOULD APPRECIATE IT IF FORD WOULD ACCEPT RESPONSIBILITY FOR SELLING A KNOWN FAULTY ITEM AND EXTEND AND HONOR THEIR ORIGINAL RECALL REPARATIONS FOR MY VEHICLE. I DID MY PART IN FOLLOWING ALL SERVICE REQUIREMENTS AND THEY SHOULD AS WELL. THANK YOU FOR YOUR ASSISTANCE AND TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10618158 — an unverified report by a vehicle owner.
at 186,000 milesHammond, IN
UNKNOWN OR OTHER
MY NAME IS [XXX] AND MY FORD CROWN VICTORIA HAS A PROBLEM WITH THE REAR AXLE ASSEMBLY THE C-CLIP KEEPS FALLING OFF THE AXLE SHAFT AND I THINK THIS SHOULD BE A RECALL I'M NOT SURE HOW MANY OTHER PEOPLE EXPERIENCED THIS PROBLEM BUT I AM AND THE REAR END IS TOO EXPIENCIVE TO REPAIR AND I THINK THIS SHOULD BE ADMITTED TO FORD BECAUSE THE AXLE SHAFT IS FAULTY AND THE DIFFERENTIAL 3:55 IS A BAD CONCEPT ON MY CAR I DON'T SPEED OR BEAT MY CAR DOWN OR DOG IT OUT I DRIVE THE SPEED LIMIT AND USE THE CAR AS SUPPOSED TO AND THE OTHER PROBLEM IS THE CAR HAS RANDOM MISFIRES AS WELL THE PROBLEM I INSIST OF COMPLAINING OF CAN CAUSE AN ACCIDENT OR WORSE AND I FEEL FORD SHOULD RECALL THE CAR FOR THIS MAJOR PROBLEM PLEASE CONTACT ME IF YOU CAN HAVE SOMETHING DONE ABOUT THESE PROBLEMS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10582897 — an unverified report by a vehicle owner.
at 186,000 milesHammond, IN
POWER TRAIN:AXLE ASSEMBLY
MY NAME IS [XXX] AND MY FORD CROWN VICTORIA HAS A PROBLEM WITH THE REAR AXLE ASSEMBLY THE C-CLIP KEEPS FALLING OFF THE AXLE SHAFT AND I THINK THIS SHOULD BE A RECALL I'M NOT SURE HOW MANY OTHER PEOPLE EXPERIENCED THIS PROBLEM BUT I AM AND THE REAR END IS TOO EXPIENCIVE TO REPAIR AND I THINK THIS SHOULD BE ADMITTED TO FORD BECAUSE THE AXLE SHAFT IS FAULTY AND THE DIFFERENTIAL 3:55 IS A BAD CONCEPT ON MY CAR I DON'T SPEED OR BEAT MY CAR DOWN OR DOG IT OUT I DRIVE THE SPEED LIMIT AND USE THE CAR AS SUPPOSED TO AND THE OTHER PROBLEM IS THE CAR HAS RANDOM MISFIRES AS WELL THE PROBLEM I INSIST OF COMPLAINING OF CAN CAUSE AN ACCIDENT OR WORSE AND I FEEL FORD SHOULD RECALL THE CAR FOR THIS MAJOR PROBLEM PLEASE CONTACT ME IF YOU CAN HAVE SOMETHING DONE ABOUT THESE PROBLEMS. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10582897 — an unverified report by a vehicle owner.
at 150,000 milesConowingo, MDCrash2 injured
VEHICLE SPEED CONTROL
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
at 150,000 milesConowingo, MDCrash2 injured
ENGINE
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
at 150,000 milesConowingo, MDCrash2 injured
FUEL/PROPULSION SYSTEM
MY PARENTS PICKED MY DAUGHTER UP FROM THE SCHOOL BUS AND PROCEEDED DOWN MY DRIVEWAY SLOWLY. THE VEHICLE SUDDENLY ACCELERATED EVEN AS MY FATHER HAD BOTH FEET ON THE BRAKE. THERE WERE VISIBLE SIGNS OF THE FRONT WHEELS DRAGGING UP DEBRIS AS THE FRONT WHEELS WERE LOCKING UP. HE ATTEMPTED TO SHIFT INTO NEUTRAL AND TURN THE KEY BUT WAS UNABLE TO DO SO AS THE VEHICLE MUST HAVE REACHED A SPEED IN EXCESS OF 50 MPH BEFORE HE SLAMMED IT INTO PARK AND THEN RAN HEAD ON INTO A TREE. BOTH PARENT WERE INJURED SEVERELY EVEN WITH THE AIR BAGS DEPLOYING. THE CAR WAS DESTROYED.
NHTSA complaint #10479531 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY INTAKE MANIFOLD WENT BAD. THIS IS A KNOWN ISSUE AND A LAWSUIT WAS FILED. IT COST ME $1,600 AND FORD WON'T REIMBURSE ME.
NHTSA complaint #10455965 — an unverified report by a vehicle owner.
at 139,000 milesLOS Angeles, CA
ENGINE AND ENGINE COOLING
INTAKE MANIFOLD CRACK CAUSING A MAJOR COOLANT LEAK AND ENGINE MALFUNCTION CAUSE COOLANT RUNNING TO LAST SPARK PLUG HOLE IN PASSENGER SIDE. ENGINE SIZE 4.6 8CYL. SAME AS MY EXPLORER 2002.
NHTSA complaint #10451830 — an unverified report by a vehicle owner.
at 55,000 milesDES Plaines, IL
STEERING
TL* THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE LUNGED FROM SIDE TO SIDE ABNORMALLY. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A STEERING WHEEL DEFECT BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.
NHTSA complaint #10445229 — an unverified report by a vehicle owner.
at 90,000 milesCharlevoix, MI
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH HE SMELLED ANTI FREEZE. HE TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THERE WERE NO RECALLS ON THE VEHICL. HE HAD PREVIOUSLY RECEIVED A RECALL LETTER FOR THE INTAKE MANIFOLD BUT THE DEALER DID NOT PERFORM THE RECALL REPAIR. THE VEHICLE HAD THREE TRANSMISSION REPLACEMENTS FOR THIS FAILURE, TWO BY THE DEALER AND ONE THE CONTACT . HE STATED THAT THERE WAS ANTI FREEZE ALL OVER HIS ENGINE. HE STATED HE HAS TAKEN THE VEHICLE TO THE DEALER THREE TIMES AND THEY ADVISED HIM THAT HE HAS TO PAY FOR THE REPAIRS. THE DEALER STATED THE FAILURE WAS DUE TO THE INTAKE MANIFOLD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 142,000.
NHTSA complaint #10342009 — an unverified report by a vehicle owner.
at 99,981 milesCottonwood, AZ
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL*THE CONTACT OWNS A 1999 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 65 MPH IN A HAIL STORM, THE HEATING SYSTEM WOULD NOT OPERATE CAUSING A BUILD UP OF FOG ON THE WINDSHIELD. THE DEALER ADVISED ALTHOUGH THEY WERE AWARE OF THE ISSUE, THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT SERVICED FOR THE FAILURE AND THE FAILURE HAS RECURRED. THE FAILURE MILEAGE WAS 99,981 AND THE CURRENT MILEAGE WAS 100,000.
NHTSA complaint #10328599 — an unverified report by a vehicle owner.