FaultScore

FaultScore report

2001 Ford Crown Victoria problems

Owners have filed 70 complaints about the 2001 Ford Crown Victoria with NHTSA between 2001 and 2021. The largest single group is the engine & cooling. Across this model's run it ranks 10 of 19 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the Ford Crown Victoria.

How this is worked out

The numbers

70

Complaints

11

Crashes reported

2

Fires reported

8

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

29%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 100 vs 50 Early failure 50 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Ford Crown Victoria. 50 means typical for this model; 100 means roughly double.
Severity — 100
30% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 50
29% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Ford Crown Victoria

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Ford Crown Victoria

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 11 15.7%

0 crashes, 1 fires · median 122,197 mi

Airbags 9 12.9%

5 crashes, 0 fires

Steering 8 11.4%

1 crashes, 0 fires · median 187,000 mi

Fuel & Propulsion 7 10.0%

1 crashes, 1 fires · median 67,727 mi

Brakes 7 10.0%

2 crashes, 0 fires

Seat Belts 6 8.6%

1 crashes, 0 fires · median 20,000 mi

Acceleration & Cruise Control 5 7.1%

1 crashes, 0 fires · median 58,285 mi

Suspension 4 5.7%

Median failure at 53,530 miles

Electrical System 4 5.7%

Median failure at 150,000 miles

Lights 3 4.3%
Equipment & Accessories 2 2.9%
Tires 2 2.9%

Median failure at 39,000 miles

Windows, Mirrors & Wipers 1 1.4%

Median failure at 793 miles

Transmission & Drivetrain 1 1.4%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 8 27.6%
Engine 4 13.8%
Antilock/Traction Control/Electronic Limited Slip 4 13.8%
Tank Assembly 4 13.8%
Anchorage 3 10.3%
Lower Ball Joint 2 6.9%
Cooling System 2 6.9%
Gasoline 2 6.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 5.9%
10,000 – 24,999 miles 3 17.6%
25,000 – 49,999 miles 3 17.6%
75,000 – 99,999 miles 3 17.6%
100,000 – 149,999 miles 2 11.8%
150,000+ miles 5 29.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2001 Ford Crown Victoria 4-DR.

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2001 Ford Crown Victoria 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2001 peak 11 Aug 2021

NHTSA investigations into the 2001 Ford Crown Victoria

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP05005 Opened 22 Sep 2005 Closed 4 Jan 2006 ENGINE AND ENGINE COOLING:ENGINE

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...

EA05004 Opened 17 Feb 2005 Closed 6 Jul 2005 SEAT BELTS

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD...

RQ04011 Opened 22 Oct 2004 Closed 17 Feb 2005 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE...

EA03001 Opened 27 Jan 2003 Closed 19 Nov 2003 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTECT A COMPRESSED NATURAL GAS TANK FROM OVERPRESSURE BY ALLOWING THE CNG TO VENT WHEN THE TEMPERATURE REACHES A SPECIFIC POINT.THE PRD WAS REMOVED FROM THE FAILED TANK AND SUBJECTED TO A YIELD TEMPERATURE DETERMINATION TEST. IT WAS CONCLUDED THAT A DIRECT FLAME (FROM THE INTERIOR OF THE VEHICLE) ONTO...

PE02071 Opened 1 Oct 2002 Closed 27 Jan 2003 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUISER EXPLOSION.NHTSA HAS RECOVERED THE PRD VALVE FROM THE TANK THAT EXPLODED AND TESTING WILL BE NECESSARY TO ESTABLISH WHY THIS TANK SAFETY VALVE DID NOT RELEASE IN THE VERY HIGH TEMPERATURE FIRE THAT OCCURRED IN THE POLICE CRUISER.THERE IS ONLY THE SINGLE KNOWN EVENT, BUT DUE TO THE CATASTROPIC FOR...

DP02007 Opened 22 Aug 2002 Closed 4 Dec 2002 VEHICLE SPEED CONTROL:LINKAGES

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES IN THE SUBJECT VEHICLES IS SET OUT IN THE CLOSING REPORT FOR SQ 01-014 AND THAT REPORT IS IN THE DOCKET FOR THIS PETITION.AFTER REVIEWING THE PETITION AND ITS SUPPORTING MATERIALS, AS WELL AS INFORMATION FURNISHED BY FORD AND GM, AND INFORMATION WITHIN THE AGENCY'S POSSESSION FROM PREVIOUS INVESTIGA...

SQ01014 Opened 27 Nov 2001 Closed 3 Oct 2002 FUEL SYSTEM, GASOLINE:STORAGE

POST REAR END COLLISION FIRES

Recalls on the 2001 Ford Crown Victoria

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15E082000

STEERING

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Risk: If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

06E056000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

03V472000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Risk: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

02I003000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Risk: SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

01V227001

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 -

Risk: IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.

00V412000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.

Risk: IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.

00V270000

AIR BAGS

CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.

Risk: THIS CONDITION COULD RESULT IN PERSONAL INJURY.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003274 278 units in Canada

Fuel System

On certain natural gas vehicles, in the rare circumstance that a flame from a vehicle interior fire becomes locally directed at the natural gas tank located immediately behind the rear seat, the locally directed flame could damage the fiberglass wrap on the tank thereby reducing the hoop strength of the tank. If the hoop strength is significantly compromised, the tank could rupture and potentially result in personal injury. Correction: Dealer will install an insulator behind the seat back.

Recall 2001194 78,402 units in Canada

Seats And Restraints

Certain passenger and sport utility vehicles, pickup trucks, and minivans equipped with seat belts supplied by TRW. It is possible that the driver's and/or front passenger's outboard seat belt buckle may not fully latch. In the event of a crash, the restraint system may not provide adequate occupant protection, increasing the risk of personal injury to the seat occupant. Correction: Dealers will inspect the front outboard seat belt buckles and if the buckle fails the inspection process, it will be replaced.

Recall 2000304 1,897 units in Canada

Seats And Restraints

On certain vehicles, a restraint control module (RCM) or a side or front crash sensor may have been assembled with one or more of the screws that mount the circuit board in the housing missing. If some or all of the screws are missing, the performance of the occupant restrains could be affected. In some cases, less than the intended level of occupant restraint could be available in the event of a crash. Correction: Dealers will inspect the RCM or crash sensors and, if necessary, replace them.

Recall 2000243 780 units in Canada

Seats And Restraints

On certain vehicles, the Restraint Control Module (RCM) may not recognize certain system faults that could result in an air bag or seat pre-tensioner unexpectedly activating during the self-test sequence at vehicle start-up. Unexpected activation of an air bag could potentially result in personal injury. Correction: Restraint Control Module will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 20,000 miles Salt Lake City, UT 1 injured

SEAT BELTS

FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT.

NHTSA complaint #10242052 — an unverified report by a vehicle owner.

Santee, CA Crash

STEERING

THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT.

NHTSA complaint #10044131 — an unverified report by a vehicle owner.

Greer, SC Crash 1 injured

AIR BAGS:FRONTAL

IN A FRONTAL COLLISION AT A HIGH SPEED NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK CONSUMER WAS INJURED.

NHTSA complaint #8014582 — an unverified report by a vehicle owner.

Honolulu, HI 1 injured

ELECTRICAL SYSTEM:IGNITION

WHILE ATTEMPTING TO PULL INTO A PARKING STALL, VEHICLE COMPLETELY SHUT DOWN AND STOPPED ABRUPTLY. WOULD NOT RESTART, DOOR LOCKS COULD NOT BE ENGAGED. DRIVER WAS THROWN INTO STEERING COLUMN CAUSING BRUISING. CAR WAS TEST DRIVEN TWO DAYS LATER AND WAS WORKING PROPERLY. BATTERY TERMINALS CHECKED - NOTHING APPEARS LOOSE.

NHTSA complaint #763516 — an unverified report by a vehicle owner.

Phoenix, AZ Crash Fire

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

WE ARE CONCERNED TO DRIVE OUR CROWN VIC BECAUSE OF THE ALLEGED FUEL TANK PROBLEMS. WE LIVE IN PHOENIX, AZ, AND IN THE PAST THREE YEARS FOUR POLICE OFFICERS HAVE BEEN EITHER KILLED OR SEVERLY INJURED DUE TO COLLISIONS THAT RESULTED IN THE FUEL TANK CATCHING FIRE. WE WOULD LIKE TO KNOW WHAT FORD MOTOR CO. PLANS TO DO ABOUT THIS. IS OUR CROWN VIC SAFE TO DRIVE? IF NOT, WHAT DO WE NEED TO DO? IF WE RETROFIT THE GAS TANK RIGHT NOW, WE WILL VOID OUR WARRENTY. WE ARE IN A QUANDRY AS TO WHAT TO DO.

NHTSA complaint #763204 — an unverified report by a vehicle owner.

E. China, MI Crash

VEHICLE SPEED CONTROL

ON ONE OCCASION IT ACCELERATED WHILE DRIVING AT ABOUT 70 MPH AND HAD TO BE TURNED COMPLETELY AND RESTARTED AND THE PROBLEM WAS CURED NO ACCIDENT HAPPENED AT THAT TIME. THE SECOND TIME IT OCCURRED WHEN DRIVING INTO A PARKIING LOT, AND IT ACCELERATED AND RAN INTO A GUARD POST. TIME. THE SECOND TIME TURNING INTO A PARKING LOT AND IT.

NHTSA complaint #762060 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Fords, NJ

STEERING

The vehicle drift back-fourth while driving on highway. Excessive play in steering wheel,

NHTSA complaint #11429536 — an unverified report by a vehicle owner.

at 194,000 miles Niles, OH

STEERING

THE STEERING SHAFT IS CREAKING WHEN YOU TURN AND ALOTTA PLAY IN THE STEERING SOUNDS LIKE IT'S ABOUT TO SNAP IT HAPPENS IN THE CITY AND HIGHWAY WHEN I TURN OR BEAR LEFT OR RIGHT THE PIC THE SHAFT THING ON THE LEFT IS A PICTURE OF THE PART HAPPENS WHEN I'M IN MOTION AND EVEN WHEN I'M STATIONARY AND I TURN THE STEERING WHEEL HAS NOT CAUSED A WRECK YET BUT FEELS LIKE IT WOULD IF THAT PART BRAKES.

NHTSA complaint #11282577 — an unverified report by a vehicle owner.

West Point, MS

ELECTRICAL SYSTEM

WHEN AT A TRAFFIC LIGHT STOPPED AND THE AIR CONDITIONING IS ON HIGH THE TURN SIGNALS PERIODICALLY RAPIDLY FLASH. THE AUDIBLE CLICKING OF THE TURN SIGNALS CLICKS FAST AS WELL. THE BULBS ARE NOT BLOWN. IT HAPPENS RANDOMLY OR IT DOES HAPPEN.

NHTSA complaint #10861787 — an unverified report by a vehicle owner.

at 122,197 miles Columbus, GA

ENGINE

THE INTAKE IS PLASTIC HAS AN CRACK AND LEAK ANTIFREEZE

NHTSA complaint #10731398 — an unverified report by a vehicle owner.

North Little Rock, AR

ENGINE

WHILE DRIVING THE CAR, I LOST POWER AND HAD TO PULL OVER, UPON CHECKING UNDER THE HOOD, WE CAME TO THE CONCLUSION THAT THE INTAKE MANIFOLD (WHICH IS PLASTIC) GOT TO HOT WHICH CAUSED ANTIFREEZE TO LEAK OUT. I ENDED UP HAVING TO HAVE IT TOWED TO MY HOUSE WHICH IS WHERE IT HAS SET SINCE.

NHTSA complaint #10672712 — an unverified report by a vehicle owner.

North Little Rock, AR

FUEL/PROPULSION SYSTEM

WHILE DRIVING THE CAR, I LOST POWER AND HAD TO PULL OVER, UPON CHECKING UNDER THE HOOD, WE CAME TO THE CONCLUSION THAT THE INTAKE MANIFOLD (WHICH IS PLASTIC) GOT TO HOT WHICH CAUSED ANTIFREEZE TO LEAK OUT. I ENDED UP HAVING TO HAVE IT TOWED TO MY HOUSE WHICH IS WHERE IT HAS SET SINCE.

NHTSA complaint #10672712 — an unverified report by a vehicle owner.

Smethport, PA

ENGINE

THIS HAPPENS AT ANY SPEED: WHILE DRIVING DOWN THE ROAD IT WILL SHUT OFF NUMEROUS TIMES, YOU HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN START IT BACK UP, THIS WILL HAPPEN NUMEROUS TIMES WHILE DRIVING IT. ALSO, IF YOU DON'T DRIVE IT FOR 2 DAYS, IT WILL RUN THE BATTERY DEAD.

NHTSA complaint #10505841 — an unverified report by a vehicle owner.

at 36,570 miles Piittsburgh, PA

VEHICLE SPEED CONTROL

WHILE PULLING INTO A PARKING LOT THE CAR ACCELERATED AND I MISSED A PARKED CAR AND WAS ABLE TO STOP. I WAS GOING ABOUT 5MPH AND IT ACCELERATED VERY FAST NOT SURE MPH BUT IT WAS SCARY. I HAPPENED SEPT. 14, 2011.

NHTSA complaint #10426607 — an unverified report by a vehicle owner.

at 180,000 miles Seneca, SC

STEERING

WHILE DRIVING CAR ON 7-25-2011 STEERING BEGAN TO WONDER, CONTINUOUS BATTLE. 2001 CROWN VIC PT71, HAS ALWAYS DONE THIS SINCE DATE OF.

NHTSA complaint #10416331 — an unverified report by a vehicle owner.

at 162,000 miles SAN Diego, CA

ENGINE AND ENGINE COOLING:ENGINE

2001 FORD CROWN VICTORIA ON A STEEP HILL BLEW OUT THE #1 SPARK PLUG FROM IT'S CYLINDER. THE EJECTED SPARK PLUG HAD BEEN INSTALLED MORE THAN A YEAR PRIOR, WITH NO PREVIOUS PROBLEMS. THE VEHICLE WAS NO LONGER DRIVABLE.

NHTSA complaint #10362693 — an unverified report by a vehicle owner.

at 150,000 miles Edmonton, 00

ELECTRICAL SYSTEM

AFTER A RAIN MY 2001 FORD CROWN VIC LEAKED THROUGH THE WIPERS INTO THE GEM CAUSING FAILURES OF MOST ELECTRICAL SYSTEMS AND UNWANTED ELECTRICAL ACTIVITY.

NHTSA complaint #10330188 — an unverified report by a vehicle owner.

Surprise, AZ

AIR BAGS:FRONTAL

ARE AUTO AIRBAGS WARRENTIED BY THE GOVERNMENT?

NHTSA complaint #10286999 — an unverified report by a vehicle owner.

at 39,000 miles Howard Beach, NY

TIRES

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE VEHICLE HAS CORDOVAN CENTRON TIRES. THE CONTACT STATED THAT ONE OF HIS TIRES WAS LOW ON AIR PRESSURE. HE NOTICED THAT THE SIDEWALL WAS CRACKED AND THE STEEL CORD WAS VISIBLE. HE RETURNED TO WHERE THE TIRES WERE PURCHASED, STRAUSS AUTO. THE MANAGER REFUSED TO INSPECT THE TIRE AND STATED THAT IT WAS A MANUFACTURER DEFECT. THE CONTACT WAS ADVISED TO CALL THE MANUFACTURER; HOWEVER, THE MANAGER DID NOT WANT TO GIVE HIM THE MANUFACTURER'S NUMBER. THE CONTACT CANNOT LOCATE THE NUMBER TO CALL AND INQUIRE ABOUT THE TIRE. THE SERIAL NUMBER OF THE TIRE IS 1805. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 39,000.

NHTSA complaint #10243129 — an unverified report by a vehicle owner.

at 20,000 miles Salt Lake City, UT 1 injured

SEAT BELTS

FRONT PASSENGER SEAT BELT RETENTION DEVICE WOULD NOT RELEASE RESULTING IN SQUEEZING OF CHILD WRAPPED UP IN SEAT BELT. THE SEAT BELT HAD TO BE CUT WITH A KNIFE TO GET CHILD OUT OF SEAT BELT. EVEN WITH THE BUCKLE UNLATCHED. NO MEDICAL TREATMENT WAS NECESSARY BUT, CHILD WAS SEVERELY TRAUMATIZED AS THE SEAT BELT WAS SQUEEZING HER SO TIGHT THAT THE ADULTS TRYING TO FREE HER COULD BARELY GET A FINGER BETWEEN HER AND THE SEAT BELT.

NHTSA complaint #10242052 — an unverified report by a vehicle owner.

at 120,000 miles Atlanta, GA

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT STATED THAT HE WORKED FOR A COMPANY THAT HAD SIX CROWN VICTORIAS AND ONE FORD MUSTANG. THE GASKET HAD TO BE REPLACED ON THE FUEL TANK FROM THE FILLER PIPE. WHEN HE FILLED THE VEHICLE WITH GASOLINE, FUEL WOULD LEAK OUT ON TOP OF THE HOT EXHAUST. THE CONTACT NOTICED A TREND AND THE COMPANY REPLACED THE GASKETS ON SEVEN VEHICLES. HE IS CURRENTLY WAITING FOR THE PART FOR THE SEVENTH VEHICLE, WHICH IS ON BACKORDER AT EVERY DEALER IN ATLANTA. HE HAS NOT CONSULTED THE MANUFACTURER. THE CURRENT MILEAGE WAS 120,457 AND FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA complaint #10231588 — an unverified report by a vehicle owner.

at 80,000 miles Linclon Park, NJ

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL*THE CONTACT OWNS A 2001 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN OCTOBER OF 2007 AND IMMEDIATELY CALLED THE DEALER. THE DEALER INFORMED HIM THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE; HOWEVER, THEY DEACTIVATED HIS WIRING HARNESS. HE RECEIVED A NEW NOTICE IN MARCH OF 2008 STATING THAT THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER AND THEY STATED THAT HE WOULD HAVE TO PERSONALLY ORDER THE PARTS IF HE WANTED HIS VEHICLE REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,650. UPDATED 4/2/08 *CN UPDATED 04/02/08

NHTSA complaint #10220698 — an unverified report by a vehicle owner.

at 81,000 miles W Salem, WI

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

TL*- THE CONTACT OWNS A 2007 FORD CROWN VICTORIA, AND WHILE MAKING A LEFT HAND TURN AT 5 MPH THE BALL JOINT ON THE FRONT DRIVER'S SIDE FELL OFF. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY REPLACED BOTH FRONT BALL JOINTS. THE FAILURE MILEAGE WAS AT 81,000 MILES.

NHTSA complaint #10185030 — an unverified report by a vehicle owner.

at 166,000 miles Huntingtown, MD

ENGINE AND ENGINE COOLING:ENGINE

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

NHTSA complaint #10160586 — an unverified report by a vehicle owner.

Hogansburg, NY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

2001 CROWN VICTORIA DEFECTIVE LOWER BALL JOINTS, POSSIBLY BECAUSE OF NO GREASE FITTING ON BALL JOINTS TO DO NORMAL MAINTENANCE LUBE. *TS

NHTSA complaint #10156262 — an unverified report by a vehicle owner.

Batesville, NC

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DT: CONTACT STATED WHILE STARTING THE VEHICLE IT REVVED. WHEN PLACING THE VEHICLE INTO DRIVE IT DID THIS ALMOST CAUSING AN ACCIDENT. THE SERVICE DEALER DID SOME REPAIRS TO THE VEHICLE, BUT IT DID NOT REMEDY THE PROBLEM. AT FIRST IT WOULD DO THIS WHEN THE VEHICLE WAS COLD, BUT THE SERVICE DEALER REPLACED AN IAC VALVE. CURRRENTLY IT DOES IT WHEN THE VEHICLE IS HOT OR COLD.

NHTSA complaint #10129074 — an unverified report by a vehicle owner.

at 793 miles Midland, MI

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WINDSHIELD WIPERS FAILED WHILE DRIVING IN INCLEMENT WEATHER. THE WIPER FAILURE RESULTED IN REDUCED VISIBILITY. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES BUT THEY HAVE BEEN UNABLE TO ALLEVIATE THE PROBLEM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE VEHICLE.

NHTSA complaint #10001274 — an unverified report by a vehicle owner.

Santee, CA Crash

STEERING

THE STEERING WHEEL WANDERS FROM LEFT TO RIGHT WHILE DRIVING ON THE HIGHWAY. DRIVER TOOK VEHICLE TO THE DEALERSHIP,BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. DRIVER HAD AN ACCIDENT LAST MONTH DUE TO THIS PROBLEM. BUT HE WAS ABLE TO CONTROL THE VEHICLE TO SAFETY, THERE WERE NO PHYSICAL INJURIES NOR FATALITIES TO REPORT.

NHTSA complaint #10044131 — an unverified report by a vehicle owner.

at 15,455 miles Jamaica, NY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

THE CONSUMER WAS CONCERNED ABOUT THE GAS TANK SHIELD BEING INSTALLED IN POLICE VEHICLES AND NOT REGULAR CONSUMER VEHICLES. *MR THE FUEL TANK SHIELD WAS INSTALLED AT THE CONSUMER'S EXPENSE. *TT

NHTSA complaint #10024655 — an unverified report by a vehicle owner.

Hemet, CA

EXTERIOR LIGHTING:HEADLIGHTS

WHILE TRAVELING ON THE HIGHWAY HEADLIGHTS WILL COME ON INTERMITTENTLY.

NHTSA complaint #10022057 — an unverified report by a vehicle owner.

at 13,799 miles Longwood, FL

ENGINE AND ENGINE COOLING:ENGINE

CAR WAS PURCHASED 9/10/01. FIRST PROBLEM OCCURRED IN APRIL 2002. CAR HAS AN INTERMITTENT MISS. DEALERSHIP COULD NOT FIND PROBLEM. IN AUGUST 2002 CAR BEGAN SHUTTING DOWN WHILE DRIVING. THIS PROBLEM HAS CONTINUED AND HAS HAPPENED AT ALL DIFFERENT SPEEDS. CAR HAS BEEN INTO DEALERSHIP SERVICE CENTER A TOTAL OF 7 TIMES AND EACH TIME THEY COULD NOT REPLICATE THE PROBLEM. THIS IS A SAFETY PROBLEM SINCE WHEN THE CAR SHUTS DOWN THE POWER STEERING AND BRAKES ARE JUST ABOUT USELESS. *NLM

NHTSA complaint #10019111 — an unverified report by a vehicle owner.