Owners have filed 240 complaints
about the 2005 Ford Crown Victoria with NHTSA between 2005 and 2026.
The largest single group is the lights.
Across this model's run it ranks 7 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Ford Crown Victoria. 50 means typical for this
model; 100 means roughly double.
Severity — 60
11.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2005 compares with every other Ford Crown Victoria
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Headlights
1242.9%
Driveline
310.7%
Horn
310.7%
Filler Pipe AND CAP
27.1%
Seal
27.1%
TIE ROD Assembly
27.1%
Axle Assembly
27.1%
Body
27.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
21.0%
1,000 – 9,999 miles
105.1%
10,000 – 24,999 miles
136.6%
25,000 – 49,999 miles
2211.2%
50,000 – 74,999 miles
3919.9%
75,000 – 99,999 miles
3819.4%
100,000 – 149,999 miles
5829.6%
150,000+ miles
147.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2005 Ford Crown Victoria 4-DR. w/SAB
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2005 Ford Crown Victoria 4-DR.
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2005peak 7Feb 2026
NHTSA investigations into the 2005 Ford Crown Victoria
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE15028Opened 10 Aug 2015Closed 8 Jan 2016EXTERIOR LIGHTING
Loss of headlights
The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged runni...
DP15002Opened 1 Apr 2015Closed 11 Aug 2015EXTERIOR LIGHTING
Loss of headlamp/exterior lighting
In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a de...
PE14021Opened 7 Jul 2014Closed 21 Nov 2014ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver wh...
EA13004Opened 26 Apr 2013Closed 15 Nov 2013STEERING:COLUMN
Loss of Steering Control
In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Plant, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illino...
In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Allegations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, F...
PE08066Opened 26 Nov 2008Closed 24 Mar 2009EXTERIOR LIGHTING:HEADLIGHTS
LOSS OF HEADLIGHT FUNCTION
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CONDITION CAN LEAD TO POOR HEADLIGHT PERFORMANCE RANGING FROM INTERMITTENT OUTAGE AND DIMMING TO EVENTUAL HEADLIGHTS FAILURE.THE FAILURE DOES NOT AFFECT OTHER LIGHTING FUNCTIONS (PARK, EMERGENCY FLASHER, BRAKE AND FLASH TO PASS LIGHTS).THE AGENCY IS AWARE OF A TOTAL OF 306 CONSUMERS COMPLAINTS AND NO R...
RQ04007Opened 2 Aug 2004Closed 20 Dec 2004WHEELS
FRACTURE OF THE STEEL WHEEL RIM
DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM...
Recalls on the 2005 Ford Crown Victoria
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
15V861000
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.
14V704000
STEERING:RACK AND PINION:PINION SHAFT
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
13V385000
STEERING
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V518000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.
Risk: THIS CONDITION MAY RESULT IN HEAT DAMAGE AND COULD LEAD TO A FIRE.
05V206000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Risk: IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201561014,714 units in Canada
Electrical
On certain vehicles, a defect in the Lighting Control Module could cause the headlight high and low beams to become inoperative without warning, causing the headlights to revert to reduced-voltage daytime running light function. This would cause a reduction in lighting output, potentially increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the Lighting Control Module.
Recall 20145021,757 units in Canada
Steering
Certain vehicles serviced as part of recall 2013-287 (13S08) or special service campaign 13R01 may require re-inspection and repair. The service procedure may have resulted in over-extension of one part of a collapsible joint in the intermediate steering shaft. This could potentially result in the shaft becoming disconnected, resulting a loss of steering, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the intermediate shaft connection and replace the intermediate shaft if necessary.
Recall 201328716,260 units in Canada
Steering
On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the steering column lower intermediate shaft can become severely corroded. This could cause the swing link joint to become stiff or seized. As a result, the upper intermediate shaft could collapse, allowing the steering column lower bearing to separate, causing a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the steering lower intermediate shaft. The upper intermediate shaft and steering column lower bearing will be inspected and, if necessary, repaired or replaced. If the steering column lower bearing has separated, a retainer clip will be installed.
Recall 20070555,408 units in Canada
Wheels
The wheels of certain Police Interceptor vehicles may crack, particularly when exposed to severe loading in high speed pursuit situations. Often cracked wheels can be identified as a result of slow air leaks, steering wheel nibble, or difficulty or inability to properly balance a wheel and tire assembly. In time, the cracks could propagate circumferentially and lead to sudden air loss, which could result in a loss of vehicle control and a crash. Correction: Dealers will replace the wheels.
Recall 20053501,840 units in Canada
Electrical
On certain vehicles, the positive battery cable may come in contact with the #2 cross member attaching bolt. During normal vehicle operation, the insulation may chafe, which could result in an electrical short. If a short occurs, possible heat or fire damage to the cable and/or other components, either under-hood or near other possible ground points on the vehicle, may occur. Correction: Dealers will relocate the positive battery cable.
Recall 20051465,541 units in Canada
Other
On certain Police Interceptors and Commercial Heavy Duty (Taxi) vehicles, the dash outer sound insulator could sag and possibly contact the surface of the light-off catalyst. If this occurs, the insulator might experience charring of the outer layer, burning odour, or smoke which may result in a fire. Correction: Dealers will remove a section of the dash outer sound insulator above the light-off catalysts and replace that portion with a redesigned insulating material that has an aluminium outer layer and a full adhesive backing.
Reports where the owner recorded a crash, a fire, an injury or a death.
Yellville, ARCrash2 injured
AIR BAGS
TAKATA RECALL AIR BAGS DID NOT GO OFF IN THE ACCIDENT.WE HAVE PIC. AND ETC.BAD INJURYS
NHTSA complaint #11143015 — an unverified report by a vehicle owner.
Rosamond, CAFire
ENGINE
THE SPARK PLUGS HAVE BEEN EJECTING THEMSELVES FROM THE ENGINE, TAKING PART OF THE CYLINDER HEAD WITH THEM MAKING REPAIRS DANGEROUS AND COSTLY. SOMETIMES THE SPARK PLUG STAYS ATTACHED TO THE COIL, CAUSING FUEL VAPORS TO IGNOTE, BUT MOST OF THE TIME THEY RIP THE COIL PACK AND BOOT OUT WITH THEM. THIS HAS HAPPENED FOUR TIMES WITH MY LAST CROWN VICTORIA AND TWICE WITH MY CURRENT ONE. IT ALWAYS HAPPENS AS THE VEHICLE HAS BEEN DRIVING DOWN THE ROAD, CAUSING A DRAMATIC LOSS OF POWER AND SOMETIMES A FIRE.
NHTSA complaint #10854188 — an unverified report by a vehicle owner.
at 63,329 milesFramingham, MACrash
STEERING
ON 10/06/2015 THE VEHICLE IN QUESTION WAS TRAVELLING AT 65-70MPH IN THE LEFT HAND LANE OF A HIGHWAY GOING STRAIGHT AHEAD WHEN OPERATOR LOST COMPLETE STEERING DUE TO THE STEERING SHAFT BECOMING DISCONNECTED FROM THE STEERING COLUMN RESULTING IN SINGLE VEHICLE CRASH. THE VEHICLE HAD A RECALL COMPLETED ON 10/10/14 -13S08.
NHTSA complaint #10807778 — an unverified report by a vehicle owner.
at 94,000 milesChicago, ILCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 5-10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED ON TWO OCCASIONS. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
NHTSA complaint #10659471 — an unverified report by a vehicle owner.
at 116,000 milesWilmington, DECrash
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND A CAR HIT ME IN THE REAR. THE OTHER DRIVER SAID HE DIDN'T SEE ME SINCE I DID NOT HAVE MY LIGHTS ON. I SHOWED HIM THAT THEY WERE ON BUT YET THE TAIL LIGHTS WERE NOT. WHEN I HAD A SHOP CHECK FOR THE PROBLEM, THEY SAID THE FUSES, BULBS AND RELAYS WERE FINE. THEY SAID THE PROBLEM IS A COMMON PROBLEM WITH THIS MODEL AND IT IS A LIGHTING CONTROL MODULE WHICH COSTS OVER $500.THEY SAID FORD HAS KNOWN ABOUT THE PROBLEM BUT STILL HAS NOT RECALLED THE ITEM. WHEN I SEARCHED ON THE INTERNET, I FIND A TON OF PEOPLE REPORTING THIS PROBLEM. THIS COULD HAVE EASILY CAUSED SERIOUS INJURY AND/OR DEATH TO ALL INVOLVED. I AM SHOCKED AT FORD.
NHTSA complaint #10568808 — an unverified report by a vehicle owner.
at 116,000 milesWilmington, DECrash
ELECTRICAL SYSTEM
I WAS DRIVING AT NIGHT AND A CAR HIT ME IN THE REAR. THE OTHER DRIVER SAID HE DIDN'T SEE ME SINCE I DID NOT HAVE MY LIGHTS ON. I SHOWED HIM THAT THEY WERE ON BUT YET THE TAIL LIGHTS WERE NOT. WHEN I HAD A SHOP CHECK FOR THE PROBLEM, THEY SAID THE FUSES, BULBS AND RELAYS WERE FINE. THEY SAID THE PROBLEM IS A COMMON PROBLEM WITH THIS MODEL AND IT IS A LIGHTING CONTROL MODULE WHICH COSTS OVER $500.THEY SAID FORD HAS KNOWN ABOUT THE PROBLEM BUT STILL HAS NOT RECALLED THE ITEM. WHEN I SEARCHED ON THE INTERNET, I FIND A TON OF PEOPLE REPORTING THIS PROBLEM. THIS COULD HAVE EASILY CAUSED SERIOUS INJURY AND/OR DEATH TO ALL INVOLVED. I AM SHOCKED AT FORD.
NHTSA complaint #10568808 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Covington, GA
EXTERIOR LIGHTING
The contact owns a 2005 Ford Crown Victoria. The contact stated that the headlights had become intermittently inoperable while driving at night. The contact personally replaced the fuses and undisclosed parts, per the information found online; however, the failure persisted. The odometer was inoperable. The dealer was contacted and informed that the vehicle had been previously repaired for the failure. The manufacturer was contacted, and a case was filed, but assistance was denied. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11720404 — an unverified report by a vehicle owner.
Fort Washington, MD
SEAT BELTS
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
NHTSA complaint #11546047 — an unverified report by a vehicle owner.
Fort Washington, MD
AIR BAGS
In October 2022 a mechanic successfully replaced a dark gray-colored "seat belt retractor assembly and buckle" on the passenger side of my Ford Crown Victoria in response to an Air Bag dashboard light Lamp Fault Code of "3-4" and a Diagnostic Trouble Code of "B2292" ("Restraint System Seatbelt Pretensioner Error"). Such an error renders the entire supplemental restraint system inoperative and necessitates immediate repair service for safe vehicle operation. In September 2023 the Air Bag light displayed a "3-3" LFC with the "B2292" DTC indicating Restraint System Seatbelt Pretensioner Error on the driver's side. The mechanic and I contacted a Ford dealership for a replacement dark gray-colored seat belt retractor assembly and buckle and were advised that Ford had discontinued manufacture of the part in dark gray and other colors! Ford only offered a tan seat belt assembly. It seemed irresponsible that Ford would discontinue production of such a vital safety part for a vehicle that is used as a personal vehicle, as well as a fleet vehicle for law enforcement organizations, and for state and municipal governments. Without a replacement I could not even pass the state safety inspection to sell the vehicle. To continue to operate the vehicle safely I have no choice but to have a tan seat belt and its accompanying tan interior components installed in a vehicle with a dark gray interior. Please exert whatever influence you have to compel the Ford Motor Company to resume production of the dark gray and other colors of the seat belt retractor assembly and buckle. Thanks.
NHTSA complaint #11546047 — an unverified report by a vehicle owner.
Dudley, MA
EXTERIOR LIGHTING
Safety recall for the LCM was repaired by lameroux Ford in Brookfield but the bypass was not preformed and the lcm is still acting up. Called and they want to charge me to look at the work they failed to do properly. Brought it to another mechanic who verified the LCM was not bypassed.
NHTSA complaint #11538603 — an unverified report by a vehicle owner.
Stephens, AR
STEERING
Steering wheel hard to turn
NHTSA complaint #11525761 — an unverified report by a vehicle owner.
Hastings, MI
STEERING
Power steering went out when I was driving and barely avoided a collision. Light went out another time when I was driving.
NHTSA complaint #11523122 — an unverified report by a vehicle owner.
Mckinleyville, CA
ELECTRICAL SYSTEM
Safety Recall 19S35b Processor Lighting cont was done on 3/22/2021on my working part. The original module was working fine. Now the new light module is faulty. Dealership took out part and tested it. Determined that is was faulty causing my lights to fail. Dealership and Ford has denied covering a replacement of the failed part. It would seem that the part should be still covered since it is a part that was part of a recall.
NHTSA complaint #11488668 — an unverified report by a vehicle owner.
Bay Shore, NY
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2005 Ford Crown Victoria. The contact stated that while operating the vehicle, the front headlights became inoperable creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed that the vehicle needed to be diagnosed. The contact was informed that the failure might not be related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
NHTSA complaint #11485162 — an unverified report by a vehicle owner.
Lubbock, TX
WHEELS
Unknown the ride feels unsafe to travel around inn
NHTSA complaint #11447986 — an unverified report by a vehicle owner.
Lubbock, TX
STRUCTURE:BODY
Unknown the ride feels unsafe to travel around inn
NHTSA complaint #11447986 — an unverified report by a vehicle owner.
Lubbock, TX
ENGINE
Unknown the ride feels unsafe to travel around inn
NHTSA complaint #11447986 — an unverified report by a vehicle owner.
at 139,000 milesBedford, IN
ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
The contact owns a 2005 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the exterior lights became inoperable. The air bag warning light was illuminated. The vehicle was taken to the local dealer and diagnosed that the Lighting Control Module (LCM) needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA Campaign number 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was approximately 139,000.
NHTSA complaint #11426844 — an unverified report by a vehicle owner.
at 191,462 milesTrenton, AA
STEERING
DESPITE HAVING SUBJECT VEHICLE SERVICED BY A DEALERSHIP UNDER RECALL 13V385, THE LOWER INTERMEDIATE SHAFT DEVELOPED A CORROSION DEFECT AFTER FOUR YEARS WHEREIN IT BECAME DIFFICULT TO STEER THE VEHICLE AT LOWER SPEEDS AND A LOUD CLUNKING NOISE WAS AUDIBLE FROM WITHIN THE CABIN EVERY TIME THE TOP OF THE STEERING WHEEL PASSED THE 6 O'CLOCK POSITION. OWNER INVESTIGATED: UPPER UNIVERSAL JOINT AT THE BOTTOM OF THE LOWER INTERMEDIATE SHAFT WAS BEGINNING TO SEPARATE, SHIFTING OUT OF PLACE APPROXIMATELY 3/16THS OF AN INCH WHEN STEERING WHEEL WAS IN THE 6 O'CLOCK POSITION BEFORE SLAMMING BACK INTO PLACE CAUSING A LOUD 'CLICK' WHICH REVERBERATED INTO THE CABIN THROUGH THE STEERING COLUMN AND SOUNDING MUCH WORSE. VEHICLE WAS TAKEN TO RECALL SERVICING DEALERSHIP; RECALL 13V385 WAS ONLY WARRANTIED FOR 3 MONTHS OR 5000 KILOMETRES (3125 MILES). OWNER WAS CHARGED $888.31 CAD ($675.95 USD) FOR REPAIRS ON A RECALL PART EXPERIENCING THE SAME CONDITIONS FOR WHICH THE RECALL WAS ISSUED. OWNER CONTACTED MANUFACTURER CUSTOMER RELATIONS DEPARTMENT TO INQUIRE ABOUT RECALLED PARTS EXPERIENCING RECALL CONDITIONS, WAS ADVISED OF THE RECALL WARRANTY AND THAT PAID SERVICE RESULTS IN 2-YEAR, UNLIMITED MILEAGE WARRANTY.
NHTSA complaint #11351501 — an unverified report by a vehicle owner.
at 126,021 milesDurham, NC
STEERING
WHEN YOUR ON THE HIGHWAY SOMETIMES IT FEELS LIKE THE STEERING WHEEL FLOATS AWAY AND LIKE YOU ALREADY HAVE LOST STEERING CONTROLS BUT THEY COME BACK. I HAVE A SHEET FROM WHEN I GOT THE RECALL FOR THE HEADLIGHTS, THAT SAID 13R01 FOR THE STEERING COLUMN SHAFT. I HAVEN'T GOTTEN THAT FIXED OR REMEDIED SO I'M CONFUSED AS TO WHY IT SAYS THE WORK ORDER ISN'T OUTSTANDING.
NHTSA complaint #11325358 — an unverified report by a vehicle owner.
at 138,000 milesRomeoville, IL
EXTERIOR LIGHTING
HEADLIGHTS GO OUT WHILE DRIVING
NHTSA complaint #11299738 — an unverified report by a vehicle owner.
at 190,000 milesTalladega, AL
EXTERIOR LIGHTING
OUR VEHICLE, A 2005 CROWN VICTORIA USED TO TRANSPORT BLIND AND ELDERLY. VEHICLE WAS RECALLED UNDER CAMPAIGN #15S39 TO REPAIR A POTENTIALLY DEFECTIVE LIGHTING CONTROL MODULE. LIGHTS WERE WORKING PERFECTLY AT TIME OF RECALL. FORD DID NOT REPAIR OR REPLACE MODULE, BUT THEY INSTEAD BYPASSED A FUNCTION OF THE MODULE BY HACKING/SPLICING INTO THE ORIGINAL WIRING HARNESS AND ADDING AN EXTERNAL RELAY. TRULY A BAND-AID. NOW, LESS THEN A YEAR LATER. LIGHTS HAVE FAILED COMPLETELY. FORD TECHNICIANS BLAME FAULTY LIGHTING CONTROL MODULE. FORD REFUSES TO REPLACE MODULE, STATING THAT THE WARRANTY PART IS WORKING CORRECTLY, ONLY THE ORIGINAL (SUBJECT OF THE RECALL) PART HAS FAILED. AGAIN, FORD DID NOT ACTUALLY REPAIR THE CAR THE FIRST TIME, THEY ONLY BYPASSED THE LIGHTING MODULE. THERE IS ANOTHER RECALL ON THIS VEHICLE INVOLVING THE INTERMEDIATE SHAFT FOR THE STEERING COLUMN. I ASKED IF THEY PLAN TO 'FIX' IT BY SPLINTING WITH TWO POPSICLE STICKS AND RUBBER BANDS, THEN REFUSE TO HONOR THE REPAIR WHEN THE ORIGINAL SHAFT FAILS. THE CUSTOMER SERVICE REPRESENTATIVE FAILED TO RESPOND.
NHTSA complaint #11268342 — an unverified report by a vehicle owner.
at 182,000 milesHollywood, MD
SEAT BELTS
SEATBELT LATCH WILL NOT CONNECT AND THE GONG THAT REMINDS ME TO FASTEN IT KEEPS GOING OFF AS I DRIVE VERY DISTRACTING AND UNSAFE! FIRST NOTICED IT IN THE MORNING WHILE STARTING IT TO DRIVE IT TO WORK.
NHTSA complaint #11258554 — an unverified report by a vehicle owner.
at 164,000 milesPrinceton, WV
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RAMEY FORD PRINCETON (304-425-2128, LOCATED AT 498 COURTHOUSE RD, PRINCETON, WV 24740) WHERE IT WAS DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
NHTSA complaint #11245212 — an unverified report by a vehicle owner.
at 164,000 milesPrinceton, WV
EXTERIOR LIGHTING
WHILE DRIVING MY HEADLIGHTS GO COMPLETELY OFF. THE ONLY THING THAT WORKS ARE THE PARK LIGHTS. I PULL BACK ON TURN SIGNAL TO ENGAGE THE HIGH BEAMS. THIS IS THE ONLY WAY I CAN SEE. WHEN USING HIGH BEAMS OTHER DRIVERS ARE FLICKING THEIR LIGHTS AT ME BUT THERE IS NOTHING I CAN DO ABOUT IT. I'M SCARED I'M GOING TO WRECK. I DON'T GET OFF WORK UNTIL IT'S DARK & I'M AFRAID I'M GOING TO WRECK. IT HAPPENS WITH THE LIGHTS ON AUTOMATIC OR REGULAR. IT HAPPENS EVERYTIME I DRIVE AT NIGHT. IT'S GETTING WORSE EVERY NIGHT.
NHTSA complaint #11244738 — an unverified report by a vehicle owner.
at 99,000 milesRockford, IL
EXTERIOR LIGHTING
I HAD MY LCM RECALL FIXED ON MY FORD CROWN VICTORIA AT 98,000 MILES, THE DAY I PICKED IT UP EVERYTHING SEEMED FINE, AND THEN I WENT TO USE MY AUTOMATIC HEADLIGHT AND THEY WERE STILL UN-OPERABLE. MY TAIL LIGHTS AND MY PARKING LAMPS ALSO DO NOT WORK AFTER THIS RECALL WORK ALSO. I HAVE TRIED GETTING THE FORD DEALERSHIP TO CALL ME BACK, AND I CAL EVERYDAY AND THEY TELL ME THEY WILL CALL ME THE NEXT DAY, AND STILL NOTHING. NOW MY CAR HAS 127,000 MILES ON IT AND THEY STILL HAVE NOT FIXED THE PROBLEM, AND FORD SAYS THAT IT'S OUT OF WARRANTY. HOW IS A 3,000 MILE RECALL WARRANTY EVEN REMOTELY A GOOD IDEA? I WORK 7 DAYS OF THE WEEK AND I HAD TO BUY ANOTHER GRAND MARQUIS TO DRIVE WHILE I WAIT FOR THESE SOB'S TO CALL ME AFTER ALL THIS TIME, I VERY RARELY DRIVE AT NIGHT AND WOULD HAVE NEVER NOTICED THIS IF I HAD NOT WENT OUT TO PICKUP MY FAMILY MEMBER AFTER 8PM.
NHTSA complaint #11209103 — an unverified report by a vehicle owner.
at 130,000 milesDemorest, GA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE WARNING INDICATORS ILLUMINATED FOR THE HEADLIGHTS. THE VEHICLE WAS SERVICED AT CAIN FORD LINCOLN (1039 N MAIN ST, CORNELIA, GA 30531, (706) 778-2121) PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE HEADLIGHT WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11174521 — an unverified report by a vehicle owner.
Yellville, ARCrash2 injured
AIR BAGS
TAKATA RECALL AIR BAGS DID NOT GO OFF IN THE ACCIDENT.WE HAVE PIC. AND ETC.BAD INJURYS
NHTSA complaint #11143015 — an unverified report by a vehicle owner.
at 250,000 milesColumbia, SC
EXTERIOR LIGHTING
MY HEADLIGHTS GOES OFF WHILE I'M DRIVING AND CLICKS OFF AND CLICKS BACK ON AND SOMETIMES WHEN I TURNED ON MY SIGNAL SWITCH ON THEY WILL CLICK BACK ON OR CLICK OFF OR I JUST HAVE TO WAIT FOR THEM TO COME BACK ON BUT I CAN HEAR WHEN IT CLICKS AND MY HEADLIGHTS COMES BACK ON
NHTSA complaint #11142322 — an unverified report by a vehicle owner.
at 250,000 milesColumbia, SC
ELECTRICAL SYSTEM
MY HEADLIGHTS GOES OFF WHILE I'M DRIVING AND CLICKS OFF AND CLICKS BACK ON AND SOMETIMES WHEN I TURNED ON MY SIGNAL SWITCH ON THEY WILL CLICK BACK ON OR CLICK OFF OR I JUST HAVE TO WAIT FOR THEM TO COME BACK ON BUT I CAN HEAR WHEN IT CLICKS AND MY HEADLIGHTS COMES BACK ON
NHTSA complaint #11142322 — an unverified report by a vehicle owner.
at 125,000 milesShreveport, LA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THERE WERE NO RECALLS ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #11112532 — an unverified report by a vehicle owner.
