Owners have filed 63 complaints
about the 2000 Ford E-350 with NHTSA between 2000 and 2019.
The largest single group is the tires.
Across this model's run it ranks 9 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 65
Against the median year of the Ford E-350. 50 means typical for this
model; 100 means roughly double.
Severity — 90
17.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 22
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Tread/Belt
836.4%
Front
418.2%
Tank Assembly
313.6%
Engine
29.1%
Tank Assembly
29.1%
Temporary/Emergency Spare Tire
14.5%
Sidewall
14.5%
Rear/Other
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
13.2%
10,000 – 24,999 miles
13.2%
25,000 – 49,999 miles
412.9%
50,000 – 74,999 miles
39.7%
75,000 – 99,999 miles
619.4%
100,000 – 149,999 miles
516.1%
150,000+ miles
1135.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2000peak 7Mar 2019
NHTSA investigations into the 2000 Ford E-350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA10003Opened 13 Apr 2010Closed 5 Mar 2012ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to...
PE09055Opened 7 Dec 2009Closed 21 Apr 2010ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to th...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
EA02018Opened 19 Aug 2002Closed 22 Aug 2003TIRES
RAPID TIRE DEFLATION
THIS INVESTIGATION WAS OPENED ON CERTAIN FORD PICKUP TRUCKS AND VANS TO EVALUATE THE EFFECTS OF A VALVE STEM EJECTION (WITH RAPID AIR LOSS) AND A SLOW LEAKING VALVE STEM ON VEHICLE HANDING.DURING THE INVESTIGATION, ODI EVALUATED OVER 1,100 COMPLAINTS AND WARRANTY CLAIMS, CONDUCTED VEHICLE DYNAMIC TESTING ON A SUBJECT VEHICLE WITH THE FAILURE MODE REPLICATED, INTERVIEWED OWNERS, AND EXAMINED COMPLAINT VEHICLES IN THE FIELD.THE RESULTS OF THE TEST PROGRAM INDICATES THE EFFECT OF A VALVE STEM EJECTION ON THESE VEHICLES IS EASILY CONTROLLED. FURTHER, WITH A POPULATION OF ALMOST 900,000 VEHICLES, H...
Recalls on the 2000 Ford E-350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
08V051000
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
07V336000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
01V114000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE DESCRIPTION: ON CERTAIN VANS WITH AMBULANCE PREP PACKAGES OR OTHER SEVERE-DUTY APPLICATIONS INVOLVING OPERATION AT OR NEAR THE GROSS VEHICLE WEIGHT WITH FREQUENT TWISTING OF THE VEHICLE BODY, SUCH AS OFF-ROAD, ROUGH ROAD OR SPEED BUMP EVENTS, THE 35 GALLON MID-SHIP FUEL TANK COULD DEVELOP A CRACK WHERE IT CONTACTS THE FRAME CROSS MEMBER. IF THE FUEL TANK CRACKS, FUEL LEAKAGE COULD OCCUR.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
00V284000
EQUIPMENT:OTHER:LABELS
VEHICLE DESCRIPTION: BI-FUEL CNG PICKUP TRUCKS AND BI-FUEL CNG VANS, MODIFIED BY CFI CONTROL SYSTEMS, INC., FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 303, "FUEL SYSTEM INTEGRITY OF COMPRESSED NATURAL GAS VEHICLES." THE LABEL AFFIXED TO THE FUEL FILLER DOOR BY THE VEHICLE MODIFIER CONTAINS THE INSPECTION DATE AND EXPIRATION DATE OF THE CNG TANK. HOWEVER, IT DOES NOT CONTAIN THE STATEMENT "SEE INSTRUCTIONS ON THE FUEL CONTAINER FOR INSPECTION AND SERVICE LIFE."
Risk: THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS.
00V115000
WHEELS:LUGS/NUTS/BOLTS/STUDS
VEHICLE DESCRIPTION: CUTAWAYS AND STRIPPED CHASSIS WITH SINGLE REAR WHEELS. THE LUG NUTS CAN POTENTIALLY BOTTOM OUT ON A SHOULDER ON THE STUDS.
Risk: IF THIS OCCURS, THERE CAN BE AN INADEQUATE CLAMP LOAD TO ATTACH THE WHEEL TO THE AXLE, RESULTING IN NOISE, DAMAGE TO THE WHEEL AND HUB, OR IN EXTREME CASES, LOSS OF A REAR WHEEL WHILE THE VEHICLE IS BEING DRIVEN.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 169,000 milesBatavia, OHFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #11186525 — an unverified report by a vehicle owner.
at 169,000 milesBatavia, OHFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #11186525 — an unverified report by a vehicle owner.
Brick, NJFire
VEHICLE SPEED CONTROL
2000 FORD E-350. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD THE CONSUMER STATED THE FIRE DAMAGED HIS HOUSE AND THE VAN WAS DESTROYED. THE CONSUMER BELIEVED THE CRUISE CONTROL WAS THE CAUSE OF THE FIRE.
NHTSA complaint #10644036 — an unverified report by a vehicle owner.
at 131,000 milesLake Zurich, ILCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PARKED TRUCK IN MY DRIVEWAY,WENT IN TO EAT LUNCH,CAME OUT FOUND TRUCK ROLLED DOWN DRIVEWAY,CROSSED THE ROAD ON TO MY NEIGHBORS LAWN WHERE IT HIT A TREE AND DID EXTENSIVE DAMAGE TO FRONT OF TRUCK.
NHTSA complaint #10204164 — an unverified report by a vehicle owner.
at 94,000 milesArlington, TXFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL FIRE UNDER THE HOOD WHILE PARKED IN MY DRIVEWAY.
NHTSA complaint #10163195 — an unverified report by a vehicle owner.
Granite City, ILCrash15 injured1 killed
STRUCTURE
ACCIDENT WHICH OCCURRED IN EAST ST. LOUIS, ILLINOIS INVOLVING A FORD E-350 15 PASSENGER VAN. DRIVER LOST CONTROL OF VEHICLE, WHICH THEN LEFT THE ROAD AND ROLLED ONTO ITS SIDE. VAN WAS TOP HEAVY, TOO DIFFICULT TO CONTROL, BEGAN FISHTAILING AND ROLLED OVER. DESIGN DEFECT AND FAILURE TO WARN.
NHTSA complaint #10016426 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 169,000 milesBatavia, OHFire
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #11186525 — an unverified report by a vehicle owner.
at 169,000 milesBatavia, OHFire
SERVICE BRAKES
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #11186525 — an unverified report by a vehicle owner.
at 151,000 milesFarmington Hills, MI
ENGINE
TL* THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT HEARD A LOUD, BOOMING NOISE FROM THE FRONT OF THE VEHICLE. THE CONTACT DISCOVERED THAT A SPARK PLUG EXPLODED AND DISLODGED FROM THE ENGINE, WHICH SHATTERED THE ENGINE COIL PACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TOM HOLZER FORD, 39300 W. 10 MILE RD, FARMINGTON HILLS, MI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
NHTSA complaint #11155207 — an unverified report by a vehicle owner.
at 213,723 milesSurrey, WA
ENGINE
THE SPARK PLUG NO.7 BLOW OUT WITH THE IGNITION COIL.
NHTSA complaint #10695515 — an unverified report by a vehicle owner.
Brick, NJFire
VEHICLE SPEED CONTROL
2000 FORD E-350. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD THE CONSUMER STATED THE FIRE DAMAGED HIS HOUSE AND THE VAN WAS DESTROYED. THE CONSUMER BELIEVED THE CRUISE CONTROL WAS THE CAUSE OF THE FIRE.
NHTSA complaint #10644036 — an unverified report by a vehicle owner.
at 76,544 milesBellmead, TX
TIRES
TL* THE CONTACT OWNS A 2000 FORD E350 EQUIPPED WITH RUNWAY ENDURO HT TIRES, SIZE LT 225-75-R16 DOT NUMBER (5WTM0408). THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE TREAD ON THE PASSENGER REAR TIRE WAS EXTREMELY WORN AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED BEFORE THE STEEL BELTS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE MILEAGE WAS 18,478. THE FAILURE MILEAGE WAS 76,544. ... UPDATED 02/28/13 *BF THE CONSUMER STATED THE TIRE WAS ABNORMALLY WORN IN ONE SPOT. THE CONSUMER IS IN POSSESSION OF THE TIRE. UPDATED 03/27/2013
NHTSA complaint #10492936 — an unverified report by a vehicle owner.
Mineola, NY
FUEL SYSTEM, DIESEL
MY FUEL TANK INTERIOR FLAKED SO SEVERELY IT CAUSED THE ENGINE TO BUCK VIOLENTLY AND DRAMATICALLY LOOSE POWER. THIS WAS CAUSED BY THE ALMOST COMPLETE BLOCKAGE OF THE FUEL TANK PICKUP SCREEN/FILTER. SINCE THAT TIME I HAVE HAD TO DISASSEMBLE AND THOROUGHLY CLEAN THE FUEL PICKUP OF THE FLAKES 4 TIMES INCLUDING TODAY. EACH TIME THE PICKUP WAS PACKED WITH SILVER FLAKES FROM THE DETERIORATING LINING OF THE FUEL TANK. THE PROBLEM OCCURRED EACH TIME WHILE TRAILERING MY RV DOWN THE INTERSTATE. IT IS EXTREMELY SCARY AND THE ALMOST COMPLETE LOSS OF POWER MAKES IT VERY DIFFICULT TO GET TO THE NEXT EXIT. THE PROBLEM IS SO PERSISTENT THAT I HAVE PUT A DOOR IN THE FLOOR OF MY VAN SO THAT I NO LONGER HAVE TO DROP THE TANK FOR ACCESS. I PURCHASED THIS FORD E-350 DIESEL NEW IN 2000.
NHTSA complaint #10470853 — an unverified report by a vehicle owner.
at 198,000 milesTrenton, NJ
FUEL SYSTEM, DIESEL
I WAS DRIVING A FORD DIESEL VAN NORTH ON HIGHWAY 31 TOWARDS PENNINGTON, NJ, WHEN THE TRUCK STARTED ACTING UP. ULTIMATELY, IT STALLED - RIGHT THERE ON THE HIGHWAY; 4 LANES, SEMI TRUCKS COMING AROUND A BEND @ 40 + MPH, AND NO SHOULDER. I TOLD MY HELPER TO LEAVE THE TRUCK BECAUSE I WAS SURE WE WERE GOING TO GET HIT. NO WAY A TRACTOR TRAILER, AT THOSE SPEEDS, COULD STOP IN TIME. SEVERAL SEMI'S HAD TO CUT OFF CARS IN THE LEFT LANE TO AVOID US. I THOUGHT FOR SURE I WAS DEAD. AFTER SWEATING IT OUT, I FINALLY GOT THE TRUCK STARTED AND GOT TO A SIDE STREET, AT ABOUT 5 MPH. THAT'S WHEN I CALLED AAA & GOT THE TRUCK TOWED TO MY FORD DEALER, WHERE THEY WANT $2500 TO REPAIR WHAT THEY CALL " FUEL TANK DELAMINATION". I NEVER HEARD OF SUCH A THING AND NEITHER DID ANYONE I SPOKE WITH IN THE AUTO REPAIR INDUSTRY SO I GOOGLED IT: FORD DIESEL FUEL TANK PROBLEMS, AND AS IT TURNS OUT, THERE ARE THOUSANDS OF VEHICLES OUT THERE WITH THE EXACT SAME PROBLEM. I"M SURPRISED NO ONE HAS DIED YET, BUT I GUESS THAT'S WHAT IT WILL TAKE, MAYBE WHEN A COUPLE OF KIDS DIE, FORD WILL DO SOMETHING ABOUT IT, IF IT DOESN'T COST TOO MUCH - OF COURSE. TO ALLEVIATE THIS "PROBLEM," THE FORD DEALER IS, IN EFFECT, GOING TO REPLACE THE ENTIRE FUEL DELIVERY SYSTEM, AT THE CONSUMERS COST. NEW FUEL TANK, NEW FUEL TRANSFER PUMP, CLEAN OUT THE FUEL LINES, REPLACE FUEL FILTER, CLEAN INJECTORS, SO, BEND OVER. PS REALLY HOPE NOBODY HAS TO DIE - BUT THAT'S YOUR CALL.
NHTSA complaint #10360720 — an unverified report by a vehicle owner.
Clementon, NJ
ENGINE AND ENGINE COOLING
2000 FORD V8 TRITON ENGINE SPARK PLUG POPPED OUT AND ENGINE MISFIRE HAD THE COIL REPLACED AND HAD MECHANIC TAP OUT THE SPARK PLUG HOLE AND RE SET THE PLUG AND THEN IT HAPPENED AGAIN ON SATURDAY JULY 3RD 2010.
NHTSA complaint #10341387 — an unverified report by a vehicle owner.
at 140,000 milesPuyallup, WA
FUEL SYSTEM, DIESEL
FORD E350 7.3 LITER DIESEL VAN - HAVING INTERMITTENT PROBLEMS WITH POWER AND BOGGING DOWN AND AT TIMES DYING. DROPPED THE FUEL TANK AND FOND PAINT FLAKES FROM THE TANK DELAMINATING. HAVING TO REPLACE THE TANK AND HOPING THERE IS NO FURTHER DAMAGE ALREADY DONE.
NHTSA complaint #10334085 — an unverified report by a vehicle owner.
at 183,900 milesEverett, WA
FUEL SYSTEM, OTHER
I HAVE A 2000 FORD E350 THAT STARTED RUNNING ROUGH AND EVENTUALLY LOST POWER ON THE FREEWAY WHEN IT WAS NEEDED I DID'NT KNOW WHAT HAPPENING TO THE VEHICLE IT JUST STARTED SPUTTERING AND SPEWING THICK SMOKE OUT OF THE TAIL PIPE. I LIMPED THE VAN TO THE DEALETSHIP AND AFTER ALL DIAGNOSIS AND REPLACEMENT OF CERTAIN FUEL PARTS WAS SAID AND DONE IT WAS A CLOGGED FUEL SENDING UNIT DUE TO A RUSTY FUEL TANK CAUSED BY DELAMINATION OF THE LINING INSIDE THE TANK. THESE PARTICALS OF DELAMINATION AND THE RUST OF THE EXPOSED METAL OF THE TANK CAUSED THE SENDING UNIT TO BE CLOGGED TO THE POINT OF REPLACEMENT, THE SENDING UNIT ALONE WAS OVER $600.00 OF THE $1600.00 BILL, IT WAS EXPLAINED TO ME THAT THE PROBLEM OF THE CLOGGED FUEL SENDING UNIT WILL HAPPENING AGAIN IN ABOUT A YEAR DUE TO THE TANK FAILING. I AM VERY CONCERNED WITH LOSING POWER AGAIN AND NOT BEING ABLE TO GET OFF THE ROAD ON A MAJOR FREEWAY AND SPEWING THE BIG CLOUD SMOKE OUT THE TAIL PIPE WHEN THIS HAPPENS AGAIN AND POSSIBLY BLINDING THE DRIVERS BEHIND ME. I SPOKE WITH THE DEALER, I WAS ADVISED THAT THE TANKS ARE MADE OF PLASTIC NOW TO AVOID/FIX THIS PROBLEM. I SPOKE WITH FORD MOTOR CORP., THEY STATED THAT MY VEHICLE WAS OUT OF WARRANY AND THEY WOULD NOT COVER THIS UNVOIDABLE PROBLEM. I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE, IT IS A SERVICE VEHICLE FOR MY COMPANY AND WHEN IT IS DOWN I DO NOT MAKE ANY MONEY. I DO EVERYTHING I CAN TO PERFORM THE PREVENITIVE MAINTENANCE, THERE IS NOTHING I COULD HAVE DONE TO AVOID THIS SAFETY ISSUE, FORD KNOWS THE PROBLEM/SAFETY ISSUE IS THERE AND DID NOT WANT TO HELP OUT AT ALL. AFTER ALL THE RESEARCH THAT I HAVE DONE SINCE PAYING THE BILL AT THE DEALERSHIP I AM VERY DISAPPOINTED TO HEAR WHAT OTHERS ARE GOING THROUGH AND THE ROUTES THEY ARE TAKING TO TRY TO GET THE PROBLEM RESOLVED, THIS WHY I HAVE WRIITEN YOU THIS LETTER.
NHTSA complaint #10304781 — an unverified report by a vehicle owner.
at 203,304 milesBrooklyn, NY
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2000 FORD E-350. HE RECEIVED RECALL NOTICE # 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS NOT REPAIRED SINCE AN AUTHORIED TECHNICIAN COULD NOT PROVIDE AN ESTIMATE ON WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE 203,304
NHTSA complaint #10290811 — an unverified report by a vehicle owner.
Lacombe, LA
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO A LOCAL AUTHORIZED DEALER FOR REPAIR IN NOVEMBER OF 2007, BUT THE MECHANIC STATED THAT THERE WAS NO RECALL REPLACEMENT PART AVAILABLE. THE CONTACT WAS CONSISTENTLY CALLING THE DEALER TO SEE IF THE PART HAD ARRIVED, BUT WAS INFORMED AGAIN THAT THE PART HAD NOT BEEN MANUFACTURED AND TO CALL BACK LATER. THE CONTACT HAS BECOME VERY DISCOURAGED AND DOES NOT KNOW IF THE RECALL PART WILL EVER BE MANUFACTURED BY FORD. HE WAS UNDER THE ASSUMPTION THAT ALL THE VEHICLES INCLUDED IN THE RECALL NEEDED THE PART TO WARRANT THE REPAIR SERVICE. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 6/16/08
NHTSA complaint #10228692 — an unverified report by a vehicle owner.
at 183,000 milesFortine, MT
ENGINE AND ENGINE COOLING:ENGINE
SECOND TIME SPARK PLUG HAS BLOWN OUT OF THE HEAD, ONCE EACH SIDE. $3500 REPAIR FIRST TIME. WE'LL SEE ON THIS ONE.
NHTSA complaint #10224530 — an unverified report by a vehicle owner.
Depoe BAY, OR
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SHE TOOK THE VEHICLE TO THE DEALER IN AUGUST OF 2007 AND THE CRUISE CONTROL WAS DEACTIVATED. SINCE THAT TIME, SHE HAS BEEN WAITING FOR THE RECALL REPAIR TO BE PERFORMED; HOWEVER, SHE HAS BEEN GIVEN FOUR DIFFERENT DATES AS TO WHEN THE PART WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 42,000. UPDATED 4/21/08
NHTSA complaint #10223016 — an unverified report by a vehicle owner.
Tupelo, MS
ELECTRICAL SYSTEM:WIRING
FORD HAS A RECALL #08S01 ON THEIR FUSED JUMPER HARNESS .WE ARE A CHURCH WITH TWO VEHICLES THAT ARE NEEDING THIS RECALL. THE LOCAL DEALER METRO FORD IN TUPELO MISSISSIPPI HAS NOT HAD THIS PART FOR THREE MONTHS AND HAS NOT IDEA WHEN IT WILL COME INTO THEIR SHOP. DO YOU HAVE ANY INFORMATION ON THIS SUBJECT. CAN YOU HELP ME WITH ISSUE? PAUL
NHTSA complaint #10219119 — an unverified report by a vehicle owner.
at 65,936 milesPahoa, HI
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
7.3 LITER DIESEL ENGINE STALLING. FUEL PUMP AND FUEL FILTER REPLACED;FUEL TANK REMOVED AND CLEANED; SILVER PAINT FLAKES WERE FOUND BLOCKING THE FUEL PICKUP. TANK WAS RE-INSTALLED AND PROBLEM RE-OCCURRED WITHIN 100 MILES. VAN WAS TAKEN TO LOCAL FORD DEALERSHIP AND TANK WAS REMOVED AGAIN. SILVER PAINT FLAKES WERE FOUND BLOCKING THE FUEL PICKUP LINE AGAIN. THE SERVICE TECHNICIAN DETERMINED THAT THE FUEL TANK LINER WAS DE-LAMINATING, AND THE FUEL TANK NEEDED REPLACING. I HAVE THE DEFECTIVE TANK IN MY POSSESSION. THIS WAS A DANGEROUS DEFECT THAT CAUSED ENGINE STALLING IN HEAVY TRAFFIC, ENDANGERING MYSELF AND OTHER MOTORISTS BEHIND AND BESIDE ME. THIS WAS ALSO AN EXPENSIVE AND TIME CONSUMING REPAIR, RESULTING IN LOSS OF USE AND RENTAL EXPENSES.
NHTSA complaint #10217509 — an unverified report by a vehicle owner.
at 179,525 milesShingle Springs, CA
ENGINE AND ENGINE COOLING
I HAVE A 200 FORD E-350. AT 130,000 MILES THE SPARK PLUG BLEW OUT OF NUMBER 8 CYLINDER. AND BROKE THE COIL PACK. THEN BLEW OUT AGAIN AT 155,000 MILE AND NOW HAS TAKEN THE THREADS WITH IT. THE ENGINE MUST BE PULLED, IN WHICH WILL RESULT IN A HUGE BILL FOR ME. FORD SHOULD BE MADE TO RECALL THIS PROBLEM THEY HAVE WITH MANY OF THERE ENGINES.
NHTSA complaint #10207564 — an unverified report by a vehicle owner.
at 131,000 milesLake Zurich, ILCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
PARKED TRUCK IN MY DRIVEWAY,WENT IN TO EAT LUNCH,CAME OUT FOUND TRUCK ROLLED DOWN DRIVEWAY,CROSSED THE ROAD ON TO MY NEIGHBORS LAWN WHERE IT HIT A TREE AND DID EXTENSIVE DAMAGE TO FRONT OF TRUCK.
NHTSA complaint #10204164 — an unverified report by a vehicle owner.
at 99,000 milesValparaiso, IN
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
2000 FORD E-350 ECONOLINE DIESEL SERIAL [XXX] WAS SUBJECT TO RECALL DUE TO LEAKING DIESEL FUEL FROM 35 GAL. TANK. FORD CLAIMS RECALL WAS PERFORMED FOR PREVIOUS OWNER. TANK IS LEAKING AGAIN. REPAIR WAS NOT SUFFECIENT TO ELIMIATE FAILURE. MILEAGE AT SECOND LEAKAGE 99,000 TO PRESENT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10191735 — an unverified report by a vehicle owner.
at 128,468 milesLansing, MI
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000-FORD E-350 SPARK PLUG BLEW RIGHT OUT OF THE ALUMINUM HEAD.
NHTSA complaint #10182265 — an unverified report by a vehicle owner.
at 94,000 milesArlington, TXFire
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ELECTRICAL FIRE UNDER THE HOOD WHILE PARKED IN MY DRIVEWAY.
NHTSA complaint #10163195 — an unverified report by a vehicle owner.
at 96,000 milesTotowa, NJ
ENGINE AND ENGINE COOLING
E350 DRIVING ON HWY SPARK PLUG BLEW OUT. I OWN 3 FORDS, IT HAS HAPPENED TO TWO OF THEM. THIS VAN @100,000 MILES AND MY 2001 EXCURSION @ 51000 MILES TRAVELING @ 25 MPH.
NHTSA complaint #10161844 — an unverified report by a vehicle owner.
at 174,138 milesFoothill Ranch, CA
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLOWOUT.
NHTSA complaint #10142545 — an unverified report by a vehicle owner.
at 151,215 milesMarrero, LA
SUSPENSION:FRONT
SPRING SEAT IN FRONT SUSPENSION WAS CRACKING. MECHANIC HAD FRONT END OF AMBULANCE FRAME WELDED SO WE COULD CONTINUE TO USE THE VEHICLE.
NHTSA complaint #10126093 — an unverified report by a vehicle owner.