FaultScore

FaultScore report

2013 Ford E-350 problems

Owners have filed 32 complaints about the 2013 Ford E-350 with NHTSA between 2013 and 2022. The largest single group is the suspension. Across this model's run it ranks 19 of 26 worst.

C

FaultScore 41/100

Higher is worse. Measured against the other years of the Ford E-350.

How this is worked out

The numbers

32

Complaints

1

Crashes reported

0

Fires reported

0

Injuries reported

6,000 mi

Median mileage at failure

Half of reported failures happened before this

85%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 33 vs 50 Severity 16 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Ford E-350. 50 means typical for this model; 100 means roughly double.
Severity — 16
3.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
85% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Ford E-350

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Ford E-350

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 7 21.9%

Median failure at 5,500 miles

Tires 6 18.8%

Median failure at 6,000 miles

Wheels 5 15.6%

Median failure at 6,000 miles

Brakes 5 15.6%

Median failure at 5,000 miles

Engine & Cooling 3 9.4%

Median failure at 98,000 miles

Steering 2 6.3%

Median failure at 4,540 miles

Other & Unspecified 1 3.1%
Acceleration & Cruise Control 1 3.1%

1 crashes, 0 fires · median 12,500 mi

Body & Structure 1 3.1%
Electrical System 1 3.1%

Median failure at 98,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 11.1%
1,000 – 9,999 miles 19 70.4%
10,000 – 24,999 miles 1 3.7%
50,000 – 74,999 miles 2 7.4%
75,000 – 99,999 miles 2 7.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2013 Ford E-350 WAGON RWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2013 peak 16 Oct 2022

Recalls on the 2013 Ford E-350

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16V350000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

15V779000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

15V763000

EQUIPMENT ADAPTIVE/MOBILITY

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

15V729000

EQUIPMENT ADAPTIVE/MOBILITY

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

14V706000

EQUIPMENT ADAPTIVE/MOBILITY

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

14V617000

EQUIPMENT ADAPTIVE/MOBILITY

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

14V595000

EQUIPMENT ADAPTIVE/MOBILITY

Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

14V097000

FUEL SYSTEM, OTHER:STORAGE

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Risk: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 12,500 miles Ramsey, NJ Crash

VEHICLE SPEED CONTROL

I WAS STOPPED AT A STOP SIGN, WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE BEGAN TO ROAR. THE VEHICLE ACCLERATED FOWARD. I ATTEMPED TO STOP THE VEHICLE BY PRESSING THE BRAKE AS HARD AS I COULD. THE VAN WOULD NOT STOP. APPROXIMATELY 250 FEET FROM STOP SIGN, I HIT A TREE HEAD ON TO INSURE I DIDN'T INJURE ANYBODY.

NHTSA complaint #10538198 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Dixon, MO

STRUCTURE:BODY

The passenger doors on the back of this van do not latch properly. Oddly enough almost EVERY Ford Model from this year has a recall for the same door latches-but not this model. I'm not sure why this hasn't been recalled except that maybe because there are less of these model Fords on the road-less reports have been made.

NHTSA complaint #11489538 — an unverified report by a vehicle owner.

Hillsboro, OR

SUSPENSION

I purchased this lift kit based on multiple reviews including personal friends. After install, I have had to undergo four alignments with no resolution. Multiple mechanics have confirmed that the kit is defective. I have been in contact with the manufacturer but they have stopped responding to me. They freely admitted to my alignment shop and myself that they do not use any jigs or templates to build these kits. They are modifying stock I-beams which clearly and obviously dictate in forged letters to not modify. I have asked for a fix or resolution and WeldTech is no longer responding. I have initiated a chargeback on my card. This kit poses a significant safety risk in that it causes the vehicle to not track straight or true requiring constant correction. Even a momentary lapse in attention could result in crossing lanes or into shoulders or ditches putting the driver and occupants and other vehicles on the road at risk.

NHTSA complaint #11479610 — an unverified report by a vehicle owner.

Yadkinville, NC

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2013 FORD E350 SUPER DUTY MOTORHOME. CONSUMER WRITES IN REGARDS TO MELTED EXHAUST FLANGE AND CONCERN ABOUT POTENTIAL FOR FIRE CAUSED BY EXCESSIVE EXHAUST HEAT BUILD UP. *EA

NHTSA complaint #11175611 — an unverified report by a vehicle owner.

Yadkinville, NC

ENGINE

2013 FORD E350 SUPER DUTY MOTORHOME. CONSUMER WRITES IN REGARDS TO MELTED EXHAUST FLANGE AND CONCERN ABOUT POTENTIAL FOR FIRE CAUSED BY EXCESSIVE EXHAUST HEAT BUILD UP. *EA

NHTSA complaint #11175611 — an unverified report by a vehicle owner.

Laurel, MD

UNKNOWN OR OTHER

AIR CONDITIONING IS NOT WORKING PROPERLY. AFTER SPEAKING TO SEVERAL OTHER OWNERS THEY ALSO EXPERIENCED THE SAME MALFUNCTION

NHTSA complaint #11121681 — an unverified report by a vehicle owner.

at 67,000 miles Edwardsville, IL

WHEELS

TL* THE CONTACT OWNS A 2013 FORD E-350. WHILE DRIVING APPROXIMATELY AT 55 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THE DEALER (JACK SCHMITT CHEVROLET OF WOOD RIVER, 1870 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WERE AWARE THE TIRES WERE NOT FOR THE VEHICLE WHEN IT WAS SOLD TO THE CONTACT. THE MANUFACTURER WAS CONTACTED. THE VIN WAS UNKNOWN. NO TIRE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 67,000. *TT

NHTSA complaint #11063035 — an unverified report by a vehicle owner.

at 67,000 miles Edwardsville, IL

TIRES

TL* THE CONTACT OWNS A 2013 FORD E-350. WHILE DRIVING APPROXIMATELY AT 55 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THE DEALER (JACK SCHMITT CHEVROLET OF WOOD RIVER, 1870 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WERE AWARE THE TIRES WERE NOT FOR THE VEHICLE WHEN IT WAS SOLD TO THE CONTACT. THE MANUFACTURER WAS CONTACTED. THE VIN WAS UNKNOWN. NO TIRE INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 67,000. *TT

NHTSA complaint #11063035 — an unverified report by a vehicle owner.

at 98,000 miles Parker, CO

ELECTRICAL SYSTEM

SPARK PLUG BLOWN OUT OF HEAD.

NHTSA complaint #10705377 — an unverified report by a vehicle owner.

at 98,000 miles Parker, CO

ENGINE

SPARK PLUG BLOWN OUT OF HEAD.

NHTSA complaint #10705377 — an unverified report by a vehicle owner.

at 8,429 miles Bellingham, WA

STEERING

BOTH FRONT STEER TIRES SHOWING SEVERE POSITIVE CAMBER, CAUSING A SEVERE SAFETY ISSUE TO STEER THE PASSENGER VEHICLE (SHUTTLE BUS) AND EXCESSIVE TIRE WEAR FOR A LOW NUMBER OF MILES. FRONT WHEEL ALIGNMENT WAS PERFORMED WITH SHIMS INSTALLED TO CORRECT THE SEVERE POSITIVE CAMBER CONDITION. FORD ABSOLVED ITSELF TO PAY FOR THE WORK UNDER THEIR WARRANTY PROGRAM, POINTING THE FINGER AT THEIR PARTNER/VENDOR STARCRAFT WHO INSTALLS THE SHUTTLE BUS CHASSIS IN TERMS OF THE ENGINEERING DESIGN OF THIS PROBLEM. COMPLAINED TO THE PRESIDENT'S EXECUTIVE OFFICE OF FORD FOR RESOLUTION AFTER A POOR SATISFACTORY RESPONSE TO THE ISSUE FROM THEIR COMMERCIAL VEHICLE CUSTOMER SERVICE UNIT. FROM THE EXECUTIVE OFFICE OF FORD, "WE STAND BEHIND THE DECISION OF OUR CUSTOMER SERVICE COMMERCIAL UNIT AND DEALER DIEHL FORD OF BELLINGHAM, WA." VERY UNSAFE SITUATION, AND VERY CLEARLY A FORD ENGINEERING ISSUE. FORD ENGINEERING PROVIDES THE SPECS FOR CHASSIS USAGE TO THEIR VENDOR STARCRAFT. FORD SELLS THE SHUTTLE BUS VEHICLES DIRECTLY TO THE CONSUMER, ASSUMING ALL LIABILITY.

NHTSA complaint #10640647 — an unverified report by a vehicle owner.

at 8,429 miles Bellingham, WA

SUSPENSION

BOTH FRONT STEER TIRES SHOWING SEVERE POSITIVE CAMBER, CAUSING A SEVERE SAFETY ISSUE TO STEER THE PASSENGER VEHICLE (SHUTTLE BUS) AND EXCESSIVE TIRE WEAR FOR A LOW NUMBER OF MILES. FRONT WHEEL ALIGNMENT WAS PERFORMED WITH SHIMS INSTALLED TO CORRECT THE SEVERE POSITIVE CAMBER CONDITION. FORD ABSOLVED ITSELF TO PAY FOR THE WORK UNDER THEIR WARRANTY PROGRAM, POINTING THE FINGER AT THEIR PARTNER/VENDOR STARCRAFT WHO INSTALLS THE SHUTTLE BUS CHASSIS IN TERMS OF THE ENGINEERING DESIGN OF THIS PROBLEM. COMPLAINED TO THE PRESIDENT'S EXECUTIVE OFFICE OF FORD FOR RESOLUTION AFTER A POOR SATISFACTORY RESPONSE TO THE ISSUE FROM THEIR COMMERCIAL VEHICLE CUSTOMER SERVICE UNIT. FROM THE EXECUTIVE OFFICE OF FORD, "WE STAND BEHIND THE DECISION OF OUR CUSTOMER SERVICE COMMERCIAL UNIT AND DEALER DIEHL FORD OF BELLINGHAM, WA." VERY UNSAFE SITUATION, AND VERY CLEARLY A FORD ENGINEERING ISSUE. FORD ENGINEERING PROVIDES THE SPECS FOR CHASSIS USAGE TO THEIR VENDOR STARCRAFT. FORD SELLS THE SHUTTLE BUS VEHICLES DIRECTLY TO THE CONSUMER, ASSUMING ALL LIABILITY.

NHTSA complaint #10640647 — an unverified report by a vehicle owner.

at 8,429 miles Bellingham, WA

TIRES

BOTH FRONT STEER TIRES SHOWING SEVERE POSITIVE CAMBER, CAUSING A SEVERE SAFETY ISSUE TO STEER THE PASSENGER VEHICLE (SHUTTLE BUS) AND EXCESSIVE TIRE WEAR FOR A LOW NUMBER OF MILES. FRONT WHEEL ALIGNMENT WAS PERFORMED WITH SHIMS INSTALLED TO CORRECT THE SEVERE POSITIVE CAMBER CONDITION. FORD ABSOLVED ITSELF TO PAY FOR THE WORK UNDER THEIR WARRANTY PROGRAM, POINTING THE FINGER AT THEIR PARTNER/VENDOR STARCRAFT WHO INSTALLS THE SHUTTLE BUS CHASSIS IN TERMS OF THE ENGINEERING DESIGN OF THIS PROBLEM. COMPLAINED TO THE PRESIDENT'S EXECUTIVE OFFICE OF FORD FOR RESOLUTION AFTER A POOR SATISFACTORY RESPONSE TO THE ISSUE FROM THEIR COMMERCIAL VEHICLE CUSTOMER SERVICE UNIT. FROM THE EXECUTIVE OFFICE OF FORD, "WE STAND BEHIND THE DECISION OF OUR CUSTOMER SERVICE COMMERCIAL UNIT AND DEALER DIEHL FORD OF BELLINGHAM, WA." VERY UNSAFE SITUATION, AND VERY CLEARLY A FORD ENGINEERING ISSUE. FORD ENGINEERING PROVIDES THE SPECS FOR CHASSIS USAGE TO THEIR VENDOR STARCRAFT. FORD SELLS THE SHUTTLE BUS VEHICLES DIRECTLY TO THE CONSUMER, ASSUMING ALL LIABILITY.

NHTSA complaint #10640647 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

WHEELS

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607105 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

WHEELS

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607108 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

WHEELS

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607113 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

WHEELS

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607115 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

SUSPENSION

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607105 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

SUSPENSION

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607108 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

SUSPENSION

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607113 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

SUSPENSION

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607115 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

TIRES

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607105 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

TIRES

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607108 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

TIRES

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607113 — an unverified report by a vehicle owner.

at 5,000 miles North Wales, PA

TIRES

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607115 — an unverified report by a vehicle owner.

at 6,000 miles North Wales, PA

SERVICE BRAKES

I AM OWNER OF JWD DELIVERY, A FEDEX HOME DELIVERY CONTRACTOR, I HAVE 4 OF THE SAME TRUCKS 2012/2013 AND THERE ARE MANY OTHERS IN OUR TERMINAL. THEY ALL HAVE THE SAME ISSUE, EXCESSIVE TIRE WEAR OF FRONT TIRES. THE TIRES FAIL INSPECTION AFTER 5-7K MILES. OVER $8K IN TIRES ON FOUR TRUCKS IN LESS THAN A YEAR AND A HALF. TRUCKS HAVE BETWEEN 25K AND 50K MILES ON THEM.HAD A FORD ENGINEER LOOK AT THEM AND THE BODY COMPANY DID NOT FACTOR IN THE WEIGHT AND DISTRIBUTION WHEN THEY BUT THIS BODY ON THIS CHASIS. THE ENGINEER STATED THESE TRUCKS ARE DANGEROUS AND CAN FLIP OVER OR FAIL TO STOP DUE TO THIS PROBLEM. THE BODY COMPANY WILL NOT FIX THE PROBLEM OR TAKE RESPONSIBILITY. THESE NEED TO BE FIXED, REPLACED, OR TAKEN OF THE ROAD AS DANGEROUS. I HAVE BEEN WORKING ON THIS MYSELF FOR OVER A YEAR TO GET FIX AND FIND THE PROBLEM BEFORE SOMEONE DOES GET INJURED OR KILLED. I WOULD LIKE TO TALK TO SOMEONE ABOUT GETTING THEM RECALLED, THAT IS THE ONLY WAY THE BODY COMPANY WILL TAKE CARE OF THE PROBLEM. UTILIMASTERS SOLUTION IS TO CONTINUE TO REPLACE THE TIRES AND DO FRONT END ALIGNMENTS EACH TIME WHICH I HAD INITIALLY TRIED AND THE TIRE WEAR IS NO BETTER. BASICALLY THE WEIGHT OF THE PACKAGES IS ON THE SHELVES ON THE OUTSIDE OF THE BODY AND THE TRUCKS ARE DRIVING ON THE TIRE EDGES NOT FLUSH TO THE ROAD. I CAN DOCUMENT EVERYTHING.

NHTSA complaint #10607105 — an unverified report by a vehicle owner.