Owners have filed 59 complaints
about the 2003 Ford E-350 with NHTSA between 2003 and 2025.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 7 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 61
Against the median year of the Ford E-350. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
613.3%
1,000 – 9,999 miles
12.2%
10,000 – 24,999 miles
36.7%
25,000 – 49,999 miles
48.9%
50,000 – 74,999 miles
36.7%
75,000 – 99,999 miles
920.0%
100,000 – 149,999 miles
1328.9%
150,000+ miles
613.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2003peak 8Feb 2025
NHTSA investigations into the 2003 Ford E-350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA10003Opened 13 Apr 2010Closed 5 Mar 2012ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to...
PE09055Opened 7 Dec 2009Closed 21 Apr 2010ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to th...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Recalls on the 2003 Ford E-350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
08V478000
EQUIPMENT ADAPTIVE/MOBILITY
AROUND TOWN IS RECALLING 6 MY 2003 FORD E-350 AND MY 2006 E-250 WHEELCHAIR CONVERSION VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
08V051000
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
07V336000
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
04V445000
ENGINE AND ENGINE COOLING
ON CERTAIN VANS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.
Risk: THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.
04V444000
ELECTRICAL SYSTEM:WIRING
ON CERTAIN VANS, A DIODE IN THE ANTI-LOCK BRAKING SYSTEM (ABS) MODULE MAY EXPERIENCE AN ELECTRICAL SHORT.
Risk: THE ELECTRICAL SHORT MAY CAUSE AN ABS MALFUNCTION THAT WOULD ILLUMINATE THE ABS WARNING LIGHT, OR THE MODULE MAY OVERHEAT RESULTING IN A BURNING ODOR, SMOKE, AND/OR FIRE. THIS CONDITION MAY OCCUR WHILE THE VEHICLE IS BEING DRIVEN OR UNATTENDED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160,200 milesVirginia, MNCrash
VEHICLE SPEED CONTROL
I WAS STOPPED AT A STOPLIGHT ON A HIGHWAY RAMP IN TOWN BEHIND ANOTHER VEHICLE WAITING FOR THE LIGHT TO TURN GREEN. AS I SAT WAITING, THE VAN SUDDENLY ACCELERATED INTO THE VEHICLE AHEAD OF ME WHILE THE BRAKES WERE STILL FULLY APPLIED! I DID NOT HAVE MY FOOT ON THE GAS PEDAL, JUST ON THE BRAKE. THE ACCELERATION WAS SO SUDDEN AND FAST THAT MY FRONT TIRES LEFT SKID MARKS BECAUSE THE BRAKES WERE FULLY APPLIED. I HAD BEEN USING THE CRUISE CONTROL EARLIER ON THE HIGHWAY, BUT HAD DISENGAGED IT BEFORE GETTING INTO TOWN, WELL BEFORE THE RAMP TO THE STOPLIGHT. THIS IS THE FIRST TIME THIS HAS HAPPEND WITH THIS VAN; HOWEVER, I ALSO OWN A 2001 FORD E350 VAN, AND BEFORE I STOPPED USING IT, I HAD PROBLEMS WITH THE CRUISE CONTROL ENGAGING WHILE I WAS DRIVING, AND REFUSING TO DISENGAGE. I HAVE REPORTED THESE INCIDENTS WITH BOTH OF MY VANS TO THE LOCAL FORD DEALERSHIP, BUT THEY SAID NOTHING WAS WRONG WITH THE VEHICLE.
NHTSA complaint #10953892 — an unverified report by a vehicle owner.
Columbia, MOCrash2 injured1 killed
AIR BAGS
A PATIENT, 21 YEAR OLD AMBULANCE DRIVER, HAS BEEN TREATED HERE AT THE UNIVERSITY OF MISSOURI FROM 10/27/14 FOR INJURIES FROM AN AUTO ACCIDENT, SUSTAINED WHEN A VEHICLE PULLED OUT IN FRONT OF THE AMBULANCE SHE WAS DRIVING. HER AIR BAG DEPLOYED, PROTECTING HER APPROPRIATELY. HOWEVER, THERE IS A METAL DISC BENEATH THE AIRBAG ON THE STEERING COLUMN, WHICH WAS QUITE HOT, AND AS SHE WAS TRAPPED IN THE VEHICLE, SHE SUSTAINED BURNS TO HER CHEST AND TO HER CLOTHING. THE BURNS WERE THIRD DEGREE BURNS REQUIRING SURGERY, SMALL AREA, BUT WERE SIGNIFICANT BURNS. I AM UNCERTAIN WHETHER THE HOT DISC AT THE BASE OF THE AIRBAG IS THE RESULT OF A DEFECT, OR IF IT IS PART OF THE DESIGN. I AM NOTIFYING YOU SO YOU WILL BE AWARE OF THIS POTENTIAL HAZARD, AND TO TRACK THE FREQUENCY OF THIS TYPE OF INJURY. ALTHOUGH THERE WAS A DEATH AND ANOTHER INJURY IN THIS ACCIDENT, THEY WERE NOT RELATED IN ANY WAY TO THE HOT DISC ON THE AIRBAG MECHANISM. THE AMBULANCE IS A 2003 FORD E-350. THIS WAS THE DRIVER'S SIDE AIRBAG.
NHTSA complaint #10662725 — an unverified report by a vehicle owner.
Halethorpe, MDFire
UNKNOWN OR OTHER
2003 FORD CUTAWAY VAN WHILE DRIVING VEHICLE DRIVER NOTICED SMELLED A BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE CENTER OF DASH. PULLED VEHICLE OVER AND GOT OUT OF VEHICLE. SMOKE CONTINUED AND FLAMES BEGAN TO CONSUME VEHICLE UNTIL ENTIRE VEHICLE WAS ON FIRE. WE HAVE EXPERIENCED MANY HVAC SWITCH FAILURES(MELTING OF SWITCH AND OR HARNESS CONNECTOR) AND NOTICE VERY HOT WIRES TO THE SWITCH AT TIMES. FLEET CONTAINS 85 FORD E350 VEHICLES AND THIS SWITCH HAS BEEN A COMMON FAILURE.
NHTSA complaint #10427875 — an unverified report by a vehicle owner.
Halethorpe, MDFire
ELECTRICAL SYSTEM
2003 FORD CUTAWAY VAN WHILE DRIVING VEHICLE DRIVER NOTICED SMELLED A BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE CENTER OF DASH. PULLED VEHICLE OVER AND GOT OUT OF VEHICLE. SMOKE CONTINUED AND FLAMES BEGAN TO CONSUME VEHICLE UNTIL ENTIRE VEHICLE WAS ON FIRE. WE HAVE EXPERIENCED MANY HVAC SWITCH FAILURES(MELTING OF SWITCH AND OR HARNESS CONNECTOR) AND NOTICE VERY HOT WIRES TO THE SWITCH AT TIMES. FLEET CONTAINS 85 FORD E350 VEHICLES AND THIS SWITCH HAS BEEN A COMMON FAILURE.
NHTSA complaint #10427875 — an unverified report by a vehicle owner.
at 82,000 milesBrick, NJFire
ELECTRICAL SYSTEM
F-350 DIESEL RUNNING ERRATICALLY. THAN WILL NOT SHIFT RADIO STOPPED WORKING NO POWER ALL ELECTRONICS STOPPED WORKING. SMELT INSULATION BURNING ON WIRES. VEHICLE WAS TOTALLY DISABLED. TOWED TO DEALER. DEALER FOUND FUSE BOX MELTED. ASKED DEALER TO ALSO CHECK OUT ALTERNATOR, [MAYBE PUTTING OUT TO MUCH VOLTAGE] GOT THE VEHICLE BACK THE SAME THING HAPPENED. IT WAS THE ALTERNATOR. IS CAN CAUSE VEHICLE FIRES. DEALER CLAIMS HE GETS A FEW A MONTH, DIFFERENT MODELS.
NHTSA complaint #10252619 — an unverified report by a vehicle owner.
at 85,000 milesCarlsbad, CACrashFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A CRASH WHILE DRIVING 15 MPH. THE VEHICLE REAR-ENDED ANOTHER VEHICLE, AND GLANCED OFF THE BUMPER. A PASSENGER IN THE SECOND VEHICLE NOTICED SMOKE EMANATING FROM UNDER THE HOOD, FOLLOWED CLOSELY BY FLAMES. A POLICE REPORT WAS TAKEN, AND THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED.
NHTSA complaint #10170673 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Charlotte, MI
UNKNOWN OR OTHER
To whom it may concern, i recently purchased a 2003 ford econoline e150 vin# [XXX] . from a private party in the state of michigan, im am being refused insurance because the van is coming up as incomplete , the van was sent and finished by Elk automotive Inc , on [XXX] MPV [XXX] they company that manufactured it ,gave it the same vin # [XXX] with completion date as [XXX] the identification sticker from Elk automotive is on the door jam and has been dot approved, i have the michigan title in my name , it says nothing about incomplete on title, but NHTSA website keeps popping up incomplete and my insurance provider wont insure it please contact me or help please. my name is [XXX] , [XXX] or by phone is [XXX] or, my email is : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11642121 — an unverified report by a vehicle owner.
at 173,000 milesApache Junction, AZ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD E-350 PULLING A 24-FOOTER AUTO TRAILER. WHILE DRIVING 30 MPH AND ATTEMPTING TO REDUCE SPEED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT USED THE TRAILER BRAKES TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL FOR THE BRAKES IN 2004. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE AIR BOOSTER, MASTER CYLINDER, AND PRESSURE PUMP NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE BRAKE PEDAL WAS STILL SOFT AND STILL ALMOST TRAVELED TO THE FLOORBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
NHTSA complaint #11109915 — an unverified report by a vehicle owner.
at 160,200 milesVirginia, MNCrash
VEHICLE SPEED CONTROL
I WAS STOPPED AT A STOPLIGHT ON A HIGHWAY RAMP IN TOWN BEHIND ANOTHER VEHICLE WAITING FOR THE LIGHT TO TURN GREEN. AS I SAT WAITING, THE VAN SUDDENLY ACCELERATED INTO THE VEHICLE AHEAD OF ME WHILE THE BRAKES WERE STILL FULLY APPLIED! I DID NOT HAVE MY FOOT ON THE GAS PEDAL, JUST ON THE BRAKE. THE ACCELERATION WAS SO SUDDEN AND FAST THAT MY FRONT TIRES LEFT SKID MARKS BECAUSE THE BRAKES WERE FULLY APPLIED. I HAD BEEN USING THE CRUISE CONTROL EARLIER ON THE HIGHWAY, BUT HAD DISENGAGED IT BEFORE GETTING INTO TOWN, WELL BEFORE THE RAMP TO THE STOPLIGHT. THIS IS THE FIRST TIME THIS HAS HAPPEND WITH THIS VAN; HOWEVER, I ALSO OWN A 2001 FORD E350 VAN, AND BEFORE I STOPPED USING IT, I HAD PROBLEMS WITH THE CRUISE CONTROL ENGAGING WHILE I WAS DRIVING, AND REFUSING TO DISENGAGE. I HAVE REPORTED THESE INCIDENTS WITH BOTH OF MY VANS TO THE LOCAL FORD DEALERSHIP, BUT THEY SAID NOTHING WAS WRONG WITH THE VEHICLE.
NHTSA complaint #10953892 — an unverified report by a vehicle owner.
at 101,604 milesParker, CO
ELECTRICAL SYSTEM
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705380 — an unverified report by a vehicle owner.
at 106,120 milesParker, CO
ELECTRICAL SYSTEM
SPARK PLUGBLOWNOUT OF HEAD.
NHTSA complaint #10705382 — an unverified report by a vehicle owner.
at 108,458 milesParker, CO
ELECTRICAL SYSTEM
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705390 — an unverified report by a vehicle owner.
at 136,398 milesParker, CO
ELECTRICAL SYSTEM
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705391 — an unverified report by a vehicle owner.
at 101,604 milesParker, CO
ENGINE
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705380 — an unverified report by a vehicle owner.
at 106,120 milesParker, CO
ENGINE
SPARK PLUGBLOWNOUT OF HEAD.
NHTSA complaint #10705382 — an unverified report by a vehicle owner.
at 108,458 milesParker, CO
ENGINE
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705390 — an unverified report by a vehicle owner.
at 136,398 milesParker, CO
ENGINE
SPARK PLUG BLOWN OUT OF HEAD.
NHTSA complaint #10705391 — an unverified report by a vehicle owner.
Columbia, MOCrash2 injured1 killed
AIR BAGS
A PATIENT, 21 YEAR OLD AMBULANCE DRIVER, HAS BEEN TREATED HERE AT THE UNIVERSITY OF MISSOURI FROM 10/27/14 FOR INJURIES FROM AN AUTO ACCIDENT, SUSTAINED WHEN A VEHICLE PULLED OUT IN FRONT OF THE AMBULANCE SHE WAS DRIVING. HER AIR BAG DEPLOYED, PROTECTING HER APPROPRIATELY. HOWEVER, THERE IS A METAL DISC BENEATH THE AIRBAG ON THE STEERING COLUMN, WHICH WAS QUITE HOT, AND AS SHE WAS TRAPPED IN THE VEHICLE, SHE SUSTAINED BURNS TO HER CHEST AND TO HER CLOTHING. THE BURNS WERE THIRD DEGREE BURNS REQUIRING SURGERY, SMALL AREA, BUT WERE SIGNIFICANT BURNS. I AM UNCERTAIN WHETHER THE HOT DISC AT THE BASE OF THE AIRBAG IS THE RESULT OF A DEFECT, OR IF IT IS PART OF THE DESIGN. I AM NOTIFYING YOU SO YOU WILL BE AWARE OF THIS POTENTIAL HAZARD, AND TO TRACK THE FREQUENCY OF THIS TYPE OF INJURY. ALTHOUGH THERE WAS A DEATH AND ANOTHER INJURY IN THIS ACCIDENT, THEY WERE NOT RELATED IN ANY WAY TO THE HOT DISC ON THE AIRBAG MECHANISM. THE AMBULANCE IS A 2003 FORD E-350. THIS WAS THE DRIVER'S SIDE AIRBAG.
NHTSA complaint #10662725 — an unverified report by a vehicle owner.
at 231,121 milesMiddle River, MD
FUEL SYSTEM, DIESEL
THE FORD E-350 VAN BEGAN TO LOOSE POWER THEN STALLED ON MD ROUTE 43. THERE WAS NO POSSIBILITY TO PULL OF THE ROAD WAY. THE VEHICLE STARTED AFTER WAITING 15 MINUTES THEN DROVE ANOTHER 2 MILES UNTIL IT STALLED AGAIN. AAA TOWED THE VEHICLE AND THE FUEL TANK WAS REMOVED. THE FUEL TANK WAS FOUND TO BE DELAMINATING AND CLOGGING THE FUEL LINES WITH SILVER STRANDS OF COATING FROM INSIDE THE TANK. A NEW TANK IS BEING ORDERED AND INSTALLED ALONG WITH CLEANING THE FUEL SYSTEM. VERY DANGEROUS AS THERE IS NO WARNING. THIS 15 PASSENGER VEHICLE IS USED TO TRANSPORT CHILDREN. FORD SHOULD BE REQUIRED TO RECALL THIS PROBLEM TO PREVENT A DISASTER. MANY OF THESE VEHICLES ARE USED AS SCHOOL TRANSPORTATION WHICH WOULD MULTIPLY THE TRAGEDY IN THE EVENT OF AN ACCIDENT.
NHTSA complaint #10537191 — an unverified report by a vehicle owner.
at 53,800 milesSWE, GA
TIRES
TL* THE CONTACT OWNS A 2003 FORD E-350 EQUIPPED WITH BF GOODRICH ALL TERRAIN KO TIRES, SIZE LT285-75R16, DOT PFYUUJ11. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVER REAR TIRE BLEW OUT. THE VEHICLE WAS REPAIRED. THE TIRE FAILURE MILEAGE WAS 23,000 AND THE VEHICLE FAILURE MILEAGE WAS 53, 8000.
NHTSA complaint #10514878 — an unverified report by a vehicle owner.
at 102,375 milesSAN Bruno, CA
FUEL SYSTEM, DIESEL
LOST POWER. FILTER HEAVILY PLUGGED PARTICULATE. DROPPED TANK. BOTTOM OF TANK HAS 1/2" SILVERY FLAKES. FUEL PICK-UP SCREEN PLUGGED. BOILED AND REINSTALLED TANK. FUEL PUMP FAILURE ABOUT 2 MONTHS LATER. NEW PUMP. AT 149000 MILE, NEW TANK AND MAY NEED NEW PUMP. TANK WAS DELAMINATING.
NHTSA complaint #10508712 — an unverified report by a vehicle owner.
at 189,500 milesAshville, NC
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 FORD E 350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER AND PREVENT HIM FROM ACCELERATING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL TANK WAS DELAMINATING AND CAUSING THE FUEL PUMP TO FAIL. AS A RESULT, THE FUEL TANK AND TRANSFER PUMP WOULD NEED TO BE REPLACED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 190,000 AND THE FAILURE MILEAGE WAS 189,500. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10446041 — an unverified report by a vehicle owner.
Halethorpe, MDFire
UNKNOWN OR OTHER
2003 FORD CUTAWAY VAN WHILE DRIVING VEHICLE DRIVER NOTICED SMELLED A BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE CENTER OF DASH. PULLED VEHICLE OVER AND GOT OUT OF VEHICLE. SMOKE CONTINUED AND FLAMES BEGAN TO CONSUME VEHICLE UNTIL ENTIRE VEHICLE WAS ON FIRE. WE HAVE EXPERIENCED MANY HVAC SWITCH FAILURES(MELTING OF SWITCH AND OR HARNESS CONNECTOR) AND NOTICE VERY HOT WIRES TO THE SWITCH AT TIMES. FLEET CONTAINS 85 FORD E350 VEHICLES AND THIS SWITCH HAS BEEN A COMMON FAILURE.
NHTSA complaint #10427875 — an unverified report by a vehicle owner.
Halethorpe, MDFire
ELECTRICAL SYSTEM
2003 FORD CUTAWAY VAN WHILE DRIVING VEHICLE DRIVER NOTICED SMELLED A BURNING SMELL AND SAW SMOKE COMING FROM UNDER THE CENTER OF DASH. PULLED VEHICLE OVER AND GOT OUT OF VEHICLE. SMOKE CONTINUED AND FLAMES BEGAN TO CONSUME VEHICLE UNTIL ENTIRE VEHICLE WAS ON FIRE. WE HAVE EXPERIENCED MANY HVAC SWITCH FAILURES(MELTING OF SWITCH AND OR HARNESS CONNECTOR) AND NOTICE VERY HOT WIRES TO THE SWITCH AT TIMES. FLEET CONTAINS 85 FORD E350 VEHICLES AND THIS SWITCH HAS BEEN A COMMON FAILURE.
NHTSA complaint #10427875 — an unverified report by a vehicle owner.
at 39,895 milesSalem, VA
STEERING
TL* THE CONTACT OWNS A 2003 FORD E-350. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT STATED A BOLT SEPARATED FROM THE ENGINE BLOCK. THIS DEFECT ALSO CAUSED THE SERPENTINE BELT TO FAIL, WHICH CAUSED THE STEERING WHEEL AND POWER STEERING TO FAIL. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIR TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,895 AND THE CURRENT MILEAGE WAS 40,395.
NHTSA complaint #10427566 — an unverified report by a vehicle owner.
at 39,895 milesSalem, VA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 FORD E-350. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT STATED A BOLT SEPARATED FROM THE ENGINE BLOCK. THIS DEFECT ALSO CAUSED THE SERPENTINE BELT TO FAIL, WHICH CAUSED THE STEERING WHEEL AND POWER STEERING TO FAIL. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIR TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 39,895 AND THE CURRENT MILEAGE WAS 40,395.
NHTSA complaint #10427566 — an unverified report by a vehicle owner.
at 100,000 milesGrants Pass, OR
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2003 FORD E-350. THE CONTACT STATED THE FUEL TANK WAS DETERIORATING WHICH CLOGGED UP THE FUEL PUMP AND FUEL FILTER. THE FAILURE CAUSED THE VEHICLE TO MALFUNCTION WHILE DRIVING UP HILL. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE VEHICLE AND OBSERVED THAT THE FUEL PUMP AND FILTER WERE CLOGGED UP. THE MECHANIC WILL REPLACE THE FUEL TANK FOR OVER $1000 AT THE CONTACTS EXPENSE. THE DEALER WAS NOTIFIED AND INFORMED HIM TO CONTACT NHTSA SINCE THERE WERE NO RECALLS OR WARRANTY. THE MANUFACTURER WAS CONTACTED AND ALSO INFORMED HIM THERE WERE NO RECALLS OR WARRANTY. THE FAILURE MILEAGE WAS 100,000. LOW SULFUR DIESEL CAUSES FUEL TANK LINING TO BREAK DOWN. PARTICLES FROM THIS LINING CLOGS UP EVERYTHING DOWN STREAM. FUEL PUMP FILTER CAUSING ENGINE FAILURE AND A THREAT ON ROAD WAYS. UPDATED 11/01/2011 *LN
NHTSA complaint #10424314 — an unverified report by a vehicle owner.
at 23,000 milesTampa, FL
FUEL SYSTEM, GASOLINE
FAILURE OF FUEL VAPOR VALVE ASSEMBLY PART #F65Z*9B593*DA. GAS VAPORS BUILD UP IN TANK AND ARE RELEASED UNDER PRESSURE WHEN GAS CAP REMOVED FOR REFUELING. VEHICLE OPERATES NORMALLY WITH NO WARNING LIGHT FOR AT LEAST 30 DAYS OR MORE BEFORE CHECK ENGINE LIGHT COMES ON. I THINK IT IS FAIR TO SAY UNDER THE CORRECT CONDITIONS THESE VAPORS COULD IGNITE AT GAS PUMP WHEN REFUELING. I HAVE COMPLETE RECORDS OF LETTERS, PHONE CALLS AND VISITS TO FORD DEALERSHIP, ALSO DEFECTIVE VALVE WAS SENT TO FORD MOTOR COMPANY AND RETURNED TO ME WITH A LETTER SAYING IN PART "RETURNING PART AS WE DO NOT HAVE FACILITIES FOR INSPECTING OR EVALUATION" I WAS ALSO INFORMED MY REQUEST WITH SERVICE MANAGER AT GATOR FORD TO MEET WITH MYSELF AND REP. FROM FORD IS NOT POSSIBLE. I AM ORIGINAL OWNER AND VEHICLE HAS LOW MILEAGE AND WELL MAINTAINED. PARTS LETTERS AND ANY OTHER INFORMATION YOU MAY NEED TO INVESTIGATE THIS MATTER WILL BE PROVIDED FROM ME AT YOUR REQUEST. CORDIALLY YOURS, DANIEL TRZASKA
NHTSA complaint #10364911 — an unverified report by a vehicle owner.
at 97,000 milesJacksonville, OR
ENGINE AND ENGINE COOLING
HAVE A 2003 FORD E-350 VAN CNG GAS CONVERSION. AT 97,000 MILES A SPARK PLUG BLEW COMPLETELY OUT OF THE CYLINDER HEAD AND BROKE OFF THE IGNITION COIL THAT WAS BOLTED TO THE HEAD. THE CNG GAS COULD HAVE POSSIBLY IGNITED AND CAUSED A FIRE SINCE THE FUEL WAS STILL BEING SENT TO THAT PARTICULAR CYLINDER AND THE SPARK WAS STILL SPARKING EVENTHOUGH IT WAS BLOWN OUT OF THE HOLE. I HAVE NEVER HEARD OF THIS HAPPENING BEFORE UNTIL I RESEARCHED IT AFTER IT OCCURRED. THIS SEEMS TO BE VERY COMMON IN FORD ENGINES THAT ARE 5.4 LITER. THE REPAIR IS AROUND $2500. TO PULL THE ENGINE AND REPAIR THE HEAD. THIS COULD HAVE BEEN VERY DANGEROUS IF WE HAD CONTINUE DRIVING THE VAN. THIS OCCURRED 9/27/2010.
NHTSA complaint #10359622 — an unverified report by a vehicle owner.
at 78,000 milesMogadore, OH
SEAT BELTS:FRONT:ANCHORAGE
TL*THE CONTACT OWNS A 2003 FORD E-350. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V069000, SEAT BELTS:FRONT:ANCHORAGE. THE MANUFACTURER WAS NOTIFIED AND HE WAS INFORMED THE PARTS NEEDED WERE ON BACK ORDER. THIS PROCESS HAS BEEN ONGOING FOR APPROXIMATELY 9 MONTHS WITH NO RESOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,079.
NHTSA complaint #10353299 — an unverified report by a vehicle owner.
at 98,000 milesCharlotte, NC
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2003 FORD E350. THE CONTACT STATED THAT THE FUEL TANK LINING CAME OFF CAUSING THE FUEL TANK TO RUST, CLOGGING THE FUEL FILTER AND FUEL INJECTORS. THE FUEL ENTERING THE INJECTORS WAS MINIMAL WHICH MADE THE TRUCK VERY HARD TO ACCELERATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS A CLOGGED INJECTOR THAT NEEDED TO BE REPLACED. ONE FUEL INJECTOR WAS REPLACED FOR $970 WHICH CAUSE THE IDENTICAL FAILURE TO RECUR. THE FORD MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT HELP HIM SINCE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 105,000.
NHTSA complaint #10348628 — an unverified report by a vehicle owner.