41 of the
879 complaints filed about the Ford F-150 Hybrid
are about the equipment —
5% of everything owners reported.
The worst model year for it is 2022.
I started my 2022 F150 with B/O Audio and an extremely loud blast that sounded like a cannon shot out of the speakers. My volume dial didn't work and loud crackling and popping sounds were coming out of the tweeter speakers. This has been reported many times already. Turning the audio and the entire vehicle off did nothing. Crackling actually would continue when vehicle was turned all the way off for at least 2 minutes, which would indicate some power was still being fed to the speakers for some reason. No warning lamps/messages appeared.
NHTSA complaint #11614226 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford F-150. The contact stated that the heads-up display reflection caused a line on the windshield at the driver's eye level, reducing the visibility of the roadway while driving. The contact stated that the failure occurred intermittently while driving. The vehicle was taken to the dealer, where it was inspected, and the failure was confirmed. The dealer notified the manufacturer of the failure. The manufacturer informed the dealer that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was approximately 10.
NHTSA complaint #11614164 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford F-150. The contact stated that while starting the vehicle, the message trailer brake module fault was displayed on the instrument panel. The contact stated that the turn signals were blinking quickly. The dealer had been contacted to schedule an appointment, but the vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The contact found information regarding SSM: 52279/NHTSA ID Number: 10250833 (Trailer Hitches, Unknown or Other). The manufacturer had been informed of the failure and confirmed that the VIN was not included in a recall or in the SSM. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 4,000.
NHTSA complaint #11611587 — an unverified report by a vehicle owner.
-The surround sound speaker system has produced a load popping sound as if being struck by lightning on several occasions upon starting the truck. It is extremely loud and normally goes away after a few seconds. The most recent incident occurred while I was driving and did not stop for several minutes. It is as if the radio is turned to it's highest volume and produces an electrical static sound. I had to return to my home and shut the truck off to stop the sound. I restarted the truck twice and the sound started again each time. -This is a tremendous saftey issue as the shock of the sound is very frightening and could cause someone to lose control of the truck. In addition, the sound is so loud that I was unable to hear any outside sounds or sirens. It could cause hearing damage as well. -It is a very sporadic issue and until my most recent incident, only occurred upon starting the truck. It's very difficult to replicate with the dealer, but I understand this is happening with many owners of Ford F150's. -The vehicle has not been inspected for this specific issue. Normal maintenance has been followed and there has been nothing to indicate this is an issue. -No warning lights, but there may be a connection with the software updates. This is pure speculation, but it seems to occur when Ford pushes a software update to the vehicle.
NHTSA complaint #11580226 — an unverified report by a vehicle owner.
I am having multiple electrical glitches with the vehicle. While I was in bluecruise the self driving mode the vehicle warned me to take control and when I did the vehicle was stuck in a loop on the highway with notifications alarms. I was able to take a video one of the times. I took it to the ford dealer and they said they needed me to bring it back when an engineer was available. While waiting to go back had another serious issue with the head unit/audio system when I started up the vehicle. Ear damaging sounds came on and I lost control of the head unit. Shut the truck off and turned it back on and the ear piercing noises persisted. I made a video of this too. My head unit randomly reboots while driving the vehicle. Went back to ford and they did an update instead of having engineers diagnose the problem. Audio system still doesn’t work right and I think it is damaged from the event.
NHTSA complaint #11579403 — an unverified report by a vehicle owner.
AUDIO SYSTEM CREATES LOUD POPS AND STATIC NOISE, INTERMITTENT, CONTINUES WITH AUDIO OFF, DISCONTINUES WITH VEHICLE OFF. LOUD ENOUGH NOISE TO BE A HAZARD WHILE DRIVING.
NHTSA complaint #11561090 — an unverified report by a vehicle owner.
This horrifyingly loud rhythmic noise came out of my speakers yesterday. I have a F-150 Platinum with B&O Stereo system. My ears felt like they were bleeding and I actually experienced pain due to how loud the noise was. It happened when my truck was parked and I went to start it and the deafening noise hit. No matter what I did, turned the volume down, radio power off, turned the truck ignition off - it still made the noise. I also smelled a very strong burning smell that smelled like burning wires or transmission fluid. I have a video of it. I walked away to call Ford service and came back in about 5 minutes and the noise had stopped. When I opened the drive door, the noise started up again. I left and came back again and noise had stopped and didn't start up again. Had it towed to the dealer who said they had never heard of this before. They have it now and I sent them a link to the Ford F-150 forum and articles that are online talking about it from back in August. Extremely frustrating!!!
NHTSA complaint #11557199 — an unverified report by a vehicle owner.
I got into my car with my wife and turned on my car an heard a loud boom followed by static in the tweeter speakers. It was startling, distracting and dangerous.
NHTSA complaint #11557153 — an unverified report by a vehicle owner.
Radio started blasting a boom/ static sound from the rear speakers and subwoofer; extremely loud and has occurred multiple times. It had previously made a similiar sound occasionally at start up which when under warranty was always diagnosed as unable to duplicate but is now occuring while driving and I am out of warranty. Very startling and distracting when it occurs. Has occured multiple times and lasts upto an hour before I gave up an parked my vehicle. Have a special needs minimally verbal disabled child who is very sensitive to noise (rear speakers are always turned off via fade to front) who was very impacted by this loud explosion of chaos/ noise when it occured with him in the car. Ford response: since out of warranty can pay for diagnostic and repairs. Don't expect NHTSA to care as they weren't concerned with my complaint regarding complete loss of brakes (incomplete or bad programming) with this truck but maybe this will let others know they arent alone if they have this issue.
NHTSA complaint #11557139 — an unverified report by a vehicle owner.
B&O sound system loud scary pops and static, Sync 4 screen goes blank while driving, also blank sometimes for minutes at startup, I have had it come on, watch the 360 camera begin to backup and look in the mirror the camera lags not showing the car behind me. Constant messages of steering failure, catalytic converter failure drivetrain failure dealer says nothing wrong.
NHTSA complaint #11555651 — an unverified report by a vehicle owner.
When I pressed Start yesterday a loud ear-splitting noise emitted from the sound system. It took my shocked brain a moment to realize it wasn't a security alert. When I realized nothing I did would get it to shut off, I got out of the vehicle. It eventually stopped, and the sound system doesn't work at all now. I have an appt to get this looked at, but I've read that Ford doesn't consider this a safety issue. I can see why, but I care for my elderly mother, and if this had happened with her in the vehicle she would not have come out it unscathed. As it is, I twisted my ankle a bit scrambling out because you cannot THINK with that noise. If this had happened while driving there is no way I'd been able to safely continue, no way at all. I've also read that the sound is 'only' 109 decibels, the same as a loud sporting event. I would argue that this very loud sound is trapped inside the cab of a truck and not an open-air stadium. It's been 17 hours and my ears are still ringing and they hurt.
NHTSA complaint #11554618 — an unverified report by a vehicle owner.
Shortly after starting my vehicle and while still in the driveway the audio system blasted static at an unbearable volume. Had I been driving and not parked it was so loud and shocking that it could have caused an accident. I called the dealer but the technician was unable to advise what to do. I had purchased the vehicle just the day prior. There were no warnings or indications prior to the audio blast.
NHTSA complaint #11546269 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford F-150. The contact stated while driving at slow speeds and making a left turn, the vehicle failed to accelerate as needed. The vehicle was restarted and worked as designed. The navigation system screen had frozen. While opening the sunroof, the deflector detached. While driving, the brakes was applied without driver input. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the deflector needed to be replaced. The other failures were unable to be duplicated. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 13,696.
NHTSA complaint #11545667 — an unverified report by a vehicle owner.
Upon pressing the start button the sound system put out an ear piercing pop and loud statis continued for 5 -10 minutes. Audio on/off and volume buttons were rendered ineffective, no response. Disconnected the negative on the battery with not effect. Static continued from all speakers. After 10 minutes tried to start the truckand system seemed to return to normal. Reported it to Ford Dealer said they haven't any idea what it is.
NHTSA complaint #11542481 — an unverified report by a vehicle owner.
When turning on the radio, there was a very loud pop like a gunshot or firework going off in the cab followed by sustained white noise coming from the speaker system at full volume. The volume and radio buttons did not impact the volume of the sound requiring the driver to pull over, shut the vehicle off, and open the door in order to make the sound stop. The volume of the sound was loud enough that the driver was forced to release the steering wheel to plug their ears. Upon restart the vehicle produced the sound again.
NHTSA complaint #11541222 — an unverified report by a vehicle owner.
Our truck is equipped with the B&O Unleashed sound system. One afternoon, upon starting the truck after completing a brief errand, an extremely loud POP sound occured, followed by terrible static and crackling from every speaker. The noises continued for several minutes, even after noticing the audio system was off and then also turning the truck itself off. The terrible noises simply continued. Although the sound eventually stopped, the truck now regularly makes two or three quieter popping sounds as the driver first approaches the truck; nearly every time. The sounds seem to come from the driver door's speaker. There is also faint crackling on occasion from the headrest speakers.
NHTSA complaint #11531204 — an unverified report by a vehicle owner.
Audio/speaker system made extremely loud and surprising pop when vehicle on but audio system off. This could very easily startle the driver causing him to take an unsafe maneuver. The problem has not been reproduced by a dealer nor been inspected by anyone, but I have seen other reports of this problem for this model via an internet search. I saw no warning lights prior or after this occurred. Subsequent to this pop, the speakers crackled even when the vehicle was off, but this crackling stopped over the night.
NHTSA complaint #11526221 — an unverified report by a vehicle owner.
Vehicle B&O Unleashed sound system makes seemingly random BOOMs at full volume (>1000watt system) then a crackling and static sound as well. This is a health risk as my ears hurt 2 days afterward and were ringing no less than 2 hours. This is a safety risk as it seems like gunshots and I was panicked and almost wrecked. Others on forums have wrecked. Here is a description of the “event” this Saturday 5/6/23 Start truck, tiny popping sound, think little of it. Drive about 2 minutes then BOOM BOOM BOOM three speaker max volume blasts, then tweeters start to crackle and give that constant “static” sound. All tweeters continued for minutes. (video in middle of this) I stopped at a light, turned truck off and turned back on… no change sounds continue. Stopped at another light, turned truck off, opened door, then turned back on. The static stopped but crackles continued, upon restart static and crackles both continue. What was curious is that as I sped up the volume increased and decreased slightly when I slowed down, which is in line with the variable speed settings. I thought that was peculiar as it indicates some of the settings are still sending normal signals. Stopped, turned off truck, got out and closed door, and fifteen seconds later all sounds finally stopped (have video of this but too much data for NHTSA online portal system).
NHTSA complaint #11521233 — an unverified report by a vehicle owner.
When starting the car there was a loud audio pop that transitioned into a deafening static sound that I could not stop. I had to drive 80 minutes to the dealer with the windows down so I didn’t end up with hearing damage. The stereo could not be turned down or off. The volume knob would turn but the level showed as though it were turned off. After 80 minutes of it my ears were ringing and still are. The dealer tells me I need some replacement “radio” module as they were unable to make the sound stop and leave the car safe to drive.
NHTSA complaint #11519133 — an unverified report by a vehicle owner.