161 of the
910 complaints filed about the Ford F-150 Hybrid
are about the electrical system —
100% of everything owners reported.
The worst model year for it is 2022.
Vehicle: 2025 Ford F-150 (VIN and mileage available upon request) Component: Rearview/backup camera display, Accessory Protocol Interface Module (APIM) / SYNC infotainment system (Sync 4 version 25211 revision 1966-same CCPU ver./VMCU version:6.1.42.2) Summary of Problem: The rearview camera display intermittently shows a distorted, glitched, or corrupted image when the vehicle is shifted into Reverse. The fault is not consistent or reproducible on demand, it occurs unpredictably across different drive cycles, which makes it difficult to document with video or photo evidence at the time it occurs. When the fault is present, the driver does not have a reliable rear-view image, reducing visibility and situational awareness while backing up. I checked my VIN against Ford's and NHTSA's recall databases and found no open recall covering this specific vehicle for this issue. However, Ford has issued multiple prior recalls (including NHTSA 25V315 / Ford 25S49) for related APIM software defects causing rear camera freezing, blanking, or display corruption on other model years and vehicle lines. This suggests the underlying APIM/software issue may not be fully resolved across all affected builds, including 2025 model year trucks not currently covered. Safety Concern: Because the failure is intermittent and unpredictable, the driver cannot anticipate when the rear camera will be unreliable, which itself is a safety hazard distinct from a consistent failure that could at least be planned around. This creates a risk of collision with pedestrians, vehicles, or objects behind the truck during reversing, particularly since the rear camera is often relied on as a primary means of rear visibility. Additional Notes: I am in the process of documenting occurrences and requesting APIM diagnostic logs from Ford/dealer service to establish a pattern, given the intermittent nature of the fault.
NHTSA complaint #11762552 — an unverified report by a vehicle owner.
**2025 Ford F-150 – Repeated Wiring Harness Damage** I am reporting two separate incidents involving a 2025 Ford F-150 that resulted in significant damage to vehicle wiring harnesses and required replacement of major wiring components. On March 4, 2026, the vehicle sustained wiring damage during a dog-related incident. The vehicle was inspected by a Ford dealership, which determined that a major rear wiring harness required replacement. The repair cost approximately $2,054. The affected wiring was associated with the rear-axle/rear electrical system. In August 2026, a second, separate dog-related incident again resulted in extensive wiring damage. Ford ordered multiple wiring components to repair the vehicle, including RL3Z-13A409-F, RL3Z-14A411-B, TL3Z-13A576-AFA, and TL3Z-15K857-A. These components include major wiring assemblies and wiring associated with the ABS/wheel-speed sensing system. My concern is not simply the damage caused by the incidents, but the apparent vulnerability and accessibility of critical wiring on the vehicle. Two separate incidents within approximately five months resulted in substantial wiring damage and replacement of multiple harnesses and electrical components. Damage to wiring associated with braking, ABS/wheel-speed sensing, lighting, or other vehicle systems could potentially cause loss or malfunction of safety-related functions. I am requesting that NHTSA document and review these incidents to determine whether the routing, shielding, protection, or accessibility of wiring harnesses on the 2025 Ford F-150 presents a potential safety defect or broader safety-related trend.
NHTSA complaint #11760396 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford F-150. The contact stated that while starting the vehicle, the speedometer and fuel gauge were inoperable. The contact associated the failure with NHTSA Campaign Number: 23V506000 (Electrical System). The vehicle was taken to the local dealer, and the contact was provided an estimate for the repair. The vehicle was diagnosed, and it was determined that the IPC blank and the battery were reset, and the IPC needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 68,000.
NHTSA complaint #11758475 — an unverified report by a vehicle owner.
Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed
NHTSA complaint #11757348 — an unverified report by a vehicle owner.
Driving along I-15 in vegas. Ambient temp was 112 degrees F. Engine stopped, check engine light came on and a 'stop safely' indicator appeared. Had to have the truck towed from the interstate to a Ford dealership.
NHTSA complaint #11755591 — an unverified report by a vehicle owner.
The contact owns a 2026 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "Service Charging Battery" was displayed. The vehicle was taken to the dealer, who discovered that rodents had chewed through a power cable and built a nest inside the engine compartment. The dealer found one rodent electrocuted in the engine compartment. The contact was informed that the power cable connector and other unknown parts needed to be replaced. The vehicle was not yet repaired and remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 4,300.
NHTSA complaint #11755428 — an unverified report by a vehicle owner.
The vehicle is currently at Kayser Automotive Group located at 2303 West Beltline Hwy Madison, WI 53713, their direct line is [XXX], since the diagnoses of the corrosion of the DCN. SYSTEMS & COMPONENTS THAT FAILED: A faulty or clogged engine bay drain plug failed to divert water, causing significant water accumulation that routed into the interior cabin. This water intrusion directly soaked interior carpeting and exposed the Data Communication Network (DCN) connector and Body Control Module (BCM) wiring harness to moisture, resulting in severe pin corrosion and electrical communication faults. The vehicle and all affected components are fully available for inspection upon request. SAFETY RISK: The DCN connector and Body Control Module control critical vehicle operations, exterior lighting, instrument clusters, and safety/driver-assistance systems. Water corrosion on these communication buses causes unpredictable, uncommanded electrical failures and module communication dropouts while operating the vehicle at speed, creating a severe crash hazard to occupants and surrounding traffic. DEALER CONFIRMATION & INSPECTIONS: The issue was physically inspected and confirmed by an authorized Ford dealership service department, Kayser Automotive Group located at 2303 West Beltline Hwy Madison, WI 53713. Dealership technicians verified the water accumulation path, identified the faulty/clogged drain pathway, and documented physical corrosion on the DCN wiring connector. A Technical Assistance Center (TAC) case was requested to escalate the defect to Ford Corporate. WARNING LAMPS & PRIOR SYMPTOMS: Initial symptoms appeared as heavily saturated interior floor carpets and standing water pooling near the cowl/dash area. Shortly thereafter, intermittent electrical glitches, warning lamps on the instrument cluster, and network communication Diagnostic Trouble Codes (DTCs) appeared as the corrosion worsened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753065 — an unverified report by a vehicle owner.
Good Afternoon. The Pro Power Onboard high-voltage electrical system has experienced a permanent malfunction, locking out with a "Ground Fault Detected" warning. The vehicle is a 2021 Ford F-150 Rocky Ridge conversion. This failure stems directly from a defective or incomplete execution of Safety Recall 23S35 (NHTSA Campaign 23V613000).The initial remedy applied by the dealership consisted only of adding protective tape to the rear wiring harness. However, due to the increased travel and ride height of the official Rocky Ridge suspension lift, the wiring harness pulled out of its factory retaining side clip. This caused excessive tension and stretching on the high-voltage lines, completely exposing the bare interior colored wires and leaving them vulnerable to road moisture and friction against the metal frame.The system now triggers a permanent short-to-ground error, creating an imminent risk of an electrical short circuit or vehicle fire under the high-voltage (120V/240V) lines. The Ford dealership and corporate customer care refuse to remedy this recurring safety hazard under the recall warranty because it was previously marked as completed, even though the applied remedy failed to safely secure the harness. The component is available for inspection.
NHTSA complaint #11748514 — an unverified report by a vehicle owner.
On Friday, June 12, 2026, the check engine light illuminated on my vehicle. I took it to my local Ford dealer on Saturday, June 13, 2026. The dealer diagnosed the issue as a defective Gear Shift Module (GSM) and quoted approximately $1,000 for replacement. The service advisor informed me that failure to repair this component could result in the vehicle becoming unable to shift into Park or unable to shift out of Park. This defect poses a serious safety risk, as it could prevent the truck from being properly secured when parked, potentially allowing it to roll away, into traffic, or cause injury to persons or property. Ford is aware of this issue, as a Technical Service Bulletin (TSB) has been issued for it. However, the repair is currently being treated as a customer-pay item rather than a warranty or safety-related repair. This condition represents a significant safety concern that could affect many other 2024 F-150 owners. I urge NHTSA to investigate this matter promptly to determine if a recall or mandatory safety fix is warranted. I am available to provide additional details, including the dealership repair order, diagnostic information, and any supporting documentation. Thank you for your attention to this important vehicle safety issue.
NHTSA complaint #11744443 — an unverified report by a vehicle owner.
2021 Ford F-150 PowerBoost Hybrid, VIN [XXX]. At 112,000 miles — just 1,000 miles outside of warranty — the vehicle experienced catastrophic failure of the hybrid battery system. Ford's own technician diagnosed a short in the high voltage battery system that caused damage to the hybrid electric drive unit. Repair estimate is $19,000. Ford declined goodwill warranty coverage despite the vehicle being only 1,000 miles outside warranty and the failure occurring on a known problematic system. This is a $72,000 vehicle purchased new in 2021 that has suffered a catastrophic drivetrain failure at only 3 years old. The high voltage battery short and hybrid drive unit failure represent a potential safety hazard to drivers and other motorists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744171 — an unverified report by a vehicle owner.
Highway Incident: While traveling at highway speeds, a sudden evasive braking maneuver caused the truck to drop power. Upon attempting to re-accelerate, the throttle pedal went to the floor with zero response, and the vehicle continued to decelerate on an active highway. Multiple trailing vehicles had to make emergency maneuvers to swerve around the decelerating truck to avoid a high-speed, rear-end collision. Subsequent Incidents: The vehicle repeatedly forces an uncommanded speed limit of 11 mph while attempting to accelerate from a complete stop or merge from stop signs. This severe lack of predictable acceleration creates an immediate risk of being T-boned or rear-ended by cross-traffic, making the vehicle entirely unsafe to operate in normal traffic conditions. An authorized Ford dealership has confirmed the underlying failure of the hybrid system. They kept the vehicle for approximately one month to replace the entire hybrid drive unit. Following that repair, the vehicle was returned to the dealer a second time, where technicians confirmed a software communication failure between the electric and gas systems, attempting to resolve it by flashing/reprogramming the ECU. The vehicle’s hybrid system and software have been extensively inspected and worked on by manufacturer-certified technicians at an authorized Ford dealership. It has not been inspected by police or insurance, as no physical collision has occurred yet. No warning lamps or messages.
NHTSA complaint #11743367 — an unverified report by a vehicle owner.
tried to get ford to install Heated Steering Wheel Performance Upgrade 22G06 on this and they claim the case was closed and denied because of the credit on my window sticker they closed my case ID without even notifying me about it. (Ford CASE ID for heated steering module. XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11742018 — an unverified report by a vehicle owner.
Dash said look for safe place to pull over. When turned engine off, it would not start again. Had to wait hours to get it towed to dealership. Been there over 5 weeks and they still don't know what's wrong but suspect hybrid battery problem. Only about 21k miles and 18 mo old. No loaner provided.
NHTSA complaint #11737445 — an unverified report by a vehicle owner.
2024 Ford F-150 Platinum PowerBoost Hybrid. Diagnostic codes for power steering loss and CAN bus communication faults documented at 337 miles, well within the 3-year/36,000-mile new vehicle warranty. The vehicle has been at a Ford dealer since March 10, 2026 for symptoms including the truck randomly turning off while driving and loss of power steering communication. As of this report, the truck has been at the dealer 58 days without resolution. Documented diagnostic findings include: Lost Communication with PSCM (U0131), SCP/J1850 Communications Bus Fault (U1028), permanent code P1A42 Propulsion System Status Signal Performance, hybrid-specific High Voltage System Interlock U3523-00, Steering Position Sensor P060A, no communication with Power Steering Control Module, intermittent PCM communication during self-tests, BCMC fuse 69 with no power, and circuit CBB69 with no voltage. A Ford Field Service Engineer was dispatched April 23, 2026. On April 24, 2026 the dealer located damaged wiring inside a harness behind the BCMC bracket. Prior to that, the dealer escalated through R&I of multiple modules (PSCM, PCM, BCMC, Gateway Module access) over 45 days without locating the actual cause. The vehicle is currently subject to NHTSA recall 26V104 / Ford 26C10 (Trailer Module loss of communication at startup) issued 3/18/2026, status Recall Incomplete. The recall describes the same general failure mode (module communication loss at startup) the customer has been experiencing. Power steering loss while driving is a serious safety concern, particularly given the vehicle's hybrid drivetrain and CAN-bus-dependent safety systems.
NHTSA complaint #11736301 — an unverified report by a vehicle owner.
Vehicle Information 2021 Ford F-150 PowerBoost VIN: [XXX] Complaint Description While driving approximately 70 mph on a highway, my 2021 Ford F-150 PowerBoost suddenly displayed a “Stop Safely Now” message and immediately lost propulsion. The engine shut down without warning while I was in active traffic. After the shutdown, the vehicle automatically shifted into park and would not allow me to shift into neutral. This left me unable to move the vehicle out of a live traffic lane. I was forced to shut the vehicle off while still in a dangerous roadway position. This incident created a serious safety hazard, as I was traveling at highway speed and could have been rear-ended due to the sudden loss of power and inability to move the vehicle. This issue appears to match Ford Technical Service Bulletin (TSB) 23-2317, which describes “Stop Safely Now” warnings, no-start conditions, and gateway module (GWM) software faults. This indicates a known defect that can cause sudden loss of propulsion. A claim has already been opened with Ford Motor Company under case number [XXX], and the vehicle is currently at a Ford dealership for diagnosis. At this time, the issue has not been resolved. This failure occurred without warning and presents a significant risk to driver safety and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11726933 — an unverified report by a vehicle owner.
The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard under medium load camping in the Everglades, 11/20/2025, then 3/3/2026, 3/6/2026, 3/10/2026, and 3/12/2026 — two occurrences within one hour during morning commute — seven total occurrences. All documented via Ford App push notifications. Sam Galloway Ford in Fort Myers, FL confirmed DTC P0A1E-00 on 3/4/2026. Repair estimated at $1,900 with part backordered minimum three months. I was charged $266.20 for the diagnostic. Ford Motor Company denied my warranty claim stating the part is not a hybrid unique component despite P0A1E-00 being a hybrid-specific fault code and Ford's own TSB 23-2279 covering this exact condition under warranty. I called Ford customer service 4 times 3/10/2026 and was told my claim ticket was closed on 3/4/2026, the same day I opened it without technical explanation. No one has returned my calls since and I was not provided written denial documents. A BBB complaint has been filed.
NHTSA complaint #11723942 — an unverified report by a vehicle owner.
The contact owns a 2024 Ford F-150 Hybrid. The contact stated that while driving 45 MPH and depressing the brake pedal, the vehicle unintendedly accelerated to 85 MPH. The contact continuously depressed the brake pedal until the vehicle decelerated. The contact stated that the failure recurred after releasing the brake pedal, which required the contact to continuously depress the brake pedal until the vehicle decelerated. The message "Brake Reduction" was displayed. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended. Additionally, the contact stated that the interior eye-tracking camera had failed to register the driver's presence in the vehicle intermittently, causing the vehicle to slam on the brakes while driving 70 MPH. The contact stated that the Lane Keeping System (LKS) occasionally prompted the driver to keep hands on the steering wheel while the driver's hand were already on the steering wheel. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, no further assistance was provided. The failure mileage was approximately 80.
NHTSA complaint #11706726 — an unverified report by a vehicle owner.
My Ford F150 was traveling on I95 North in Maryland when an emergency notice on the dashboard told be to pull over. The truck would not restart and had to be towed to a Ford dealer. I have since been told a controller module caught fire and damaged the hybrid battery and both would need to be replaced at a cost of over $10,000. This is a know issue and other Ford F150 Hybrid trucks as well as other Ford cars have already been recalled. Ford claims that my VIN was not included in the recall even though I experienced exactly what the recall was suppose to prevent. My wife and I could have been killed while traveling on the highway at 70 MPH and the vehicle was on fire without our knowledge.
NHTSA complaint #11702253 — an unverified report by a vehicle owner.