2021 Ford F-150 fuel system problems

FUEL/PROPULSION SYSTEM

My husband was driving on the highway with my two daughters in the car when the vehicle stopped driving and he was barely able to pull off the road. It appears to be a defective low-pressure fuel pump. This is an active recall for this model and year, however Ford says that our specific VIN was not involved in the recall. My family could have been killed in this incident!

NHTSA complaint #11764236 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

We broke down because the fuel pump broke, which has a recall out there. We had stopped at Buc-ee’s for a break and when we got back to the truck, it wouldn’t start back up. We got it fixed at Banner Ford and were forced to pay $1822.50 for a fix that a known recall is out for that they claim there’s no remedy for. But, then you’re telling me you can fix it for $1800. It makes no sense that we have to pay for something that there’s a recall for. We are just trying to get our money back.

NHTSA complaint #11762158 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11759665 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was idling, the engine shut off and the vehicle failed to restart. A mobile mechanic was called to the residence and diagnosed the vehicle with fuel pump failure. The vehicle was not yet repaired. The failure mileage was approximately 31,000.

NHTSA complaint #11759320 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I own a 2021 Ford F-150, VIN [XXX]. NHTSA recall 25V455 / Ford recall 25S75 affects my vehicle because of a potential fuel-pump failure that can cause loss of fuel pressure and an engine stall while driving. The recall was issued XXX, and my vehicle still shows an unrepaired recall with the remedy not yet available. I am concerned about the length of time that has passed without a repair being available for a safety-related defect that could cause the engine to stall while driving. I am requesting that NHTSA review the continued delay in providing a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759245 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On June 20, 2026, my 2021 Ford F-150 5.0L V8 suddenly lost engine power while I was driving on the freeway. The vehicle became disabled and had to be towed. The vehicle was towed to an authorized Ford dealership on June 23, 2026, where it remains. The dealership inspected the vehicle and confirmed that it is affected by Ford Recall 25S75 / NHTSA Recall 25V455 and advised that there is currently no available repair or remedy for the fuel pump issue. Ford Customer Service has also opened a case regarding the vehicle and provided a loaner vehicle, but no repair or estimated date for a remedy has been provided. The sudden loss of engine power while traveling on the freeway created a significant safety hazard. The vehicle could no longer maintain normal speed or acceleration, creating a risk of being struck by other vehicles traveling at highway speeds and a risk to surrounding motorists. Ford's recall identifies this fuel pump issue as capable of causing an engine stall while driving. The vehicle remains at the Ford dealership and is available for inspection upon request. To my knowledge, it has not been inspected by police or an insurance representative. There were no known warning symptoms prior to the failure; the vehicle was operating normally until it suddenly lost engine power on June 20, 2026. The failure is particularly concerning because the recalled component appears to have failed in the exact manner described in the recall, leaving the vehicle disabled while driving. Ford currently has no available remedy, and the vehicle remains unrepaired at the dealership.

NHTSA complaint #11757079 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I've noticed that the vehicle struggle when acceleration, specially at full stop (stoplight and intersection). Feels like the engine is going to die out if I step on gas pedal.

NHTSA complaint #11756394 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.

NHTSA complaint #11756468 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11756188 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact's son owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, the owner attempted to start the vehicle; however, the vehicle failed to start. The owner replaced the battery, and the vehicle was towed to the dealer and was diagnosed with a fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The contact was informed that parts were unavailable for the repair. Additionally, the owner was informed that the repair could be paid for out-of-pocket and a request for reimbursement could be made when parts became available. The owner declined to pay out of pocket for the repair. The vehicle was not repaired. The dealer requested that the vehicle be removed from the dealer lot. The vehicle was towed to an alternative dealer for storage because the vehicle was inoperable. The owner then received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 66,000.

NHTSA complaint #11756319 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

This recall has been going on for over a year. I don't know how long these usually take, but this recall - Manufacturer Recall Number25S75 NHTSA Recall Number25V455 Recall StatusRecall Incomplete, remedy not yet available My truck runs rough at times which I believe is a direct result from the fuel pump on this recall, and it doesn't give me much confidence on my daily driver truck, especially going on long trips. I don't know if this message carries any weight in the timeline on this recall, but I would really like this fixed soon so I don't have a stall incident with my family in the vehicle.

NHTSA complaint #11756054 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact stated that the vehicle failed to start whenever the outside temperature was hot. The contact stated that the vehicle stalled. The vehicle started and then shut down. There were no warning lights illuminated. The local dealer was contacted and informed the contact that parts for NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

NHTSA complaint #11755290 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

was wanting to know if or when this recall will have a fix it has been 14 months when the recall was issued. I bought my auto thinking it would be drivable for long trips and ford is still selling new auto. Not right for the people with the recall. Thanks

NHTSA complaint #11755145 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel Pump Failed. Ford has stopped sale on the Fuel Pump because of recall 25S75. I need a fuel pump to operate my vehicle. Ford has offered no solution. It has been 10+ months since my fuel pump failed. Why is there no urgency? What am I supposed to do? Ford doesn't care, you at NHTSA don't care.

NHTSA complaint #11753448 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11751803 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Truck has just started misfiring out of the blue, have had Ford dealerships look at it, have changed all 6 spark plugs and one ignition coil. The recall NHTSA 2025-366 may be the reason, it states there still is no remedy for this, recall was issued 1 year ago, July 2025. I need this remedy.

NHTSA complaint #11749262 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Recall has been issued on my fuel pump for one year now and there is still no remedy. I do not feel safe traveling far from home knowing this is still an issue.

NHTSA complaint #11749178 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Good Morning :) This is my second complaint (1st #XXX) as my truck completely shut down as I was leaving the shop around 4:30pm. As I accelerated it shut down in the middle of the street blocking traffic. I was able to start it again, however it shut down a second time as soon I accelerated. NOTE: On XXX I did take my truck into Ford for this issue, however nothing could be done as there was no solution yet. (Mileage 32899) Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748753 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The truck’s fuel system can cut out under acceleration. This is very dangerous. Various times it has nearly stalled out under acceleration while trying to merge. The worst time was driving up a bridge, the truck began to hesitate nearly causing a crash. Every time it signals cylinder misfire, but that whole system has been replaced. Very dangerous, very disappointing.

NHTSA complaint #11747580 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System, Gasoline) and 26V104000 (Electrical System, Exterior Lighting); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11747373 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11747471 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My check engine light has been on for a few months, I called Sioux Falls Ford to ask about it and they told me it's a minimum $200 out of pocket to even look at it. I asked what would happen if the check engine alert had to do with the active recall that is almost a year old that Ford has made no progress to fix, and they said I could file for reimbursement if they deemed the engine warning had to do with the recall. I took my truck to another garage and they found that the check engine light was indeed caused by the fuel pump running at 52psi - the recommended is 51-85psi for my truck. They said the new part would be in the following week to fix it for $1200. When I relayed all of this information to Ford National they told me they weren't able to help me and they were still investigating. They told me that they also weren't responsible for damage to my truck as my powertrain warranty expires next month. They refused to help in any way or offer a timeline of when I could expect a fix. Ford has left me stuck with no options to prevent a potential crash if this faulty piece makes my truck stall on a highway - I can either pay $1200+ for a part from another garage they are legally supposed to fix, or continue to drive a potentially unsafe vehicle based on Ford's negligence. Sioux Falls Ford and Ford National, based on a year timeline with several calls and text chats with both, are refusing to comply with their legal responsibility to remedy this safety recall.

NHTSA complaint #11746429 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I haven't had a issue yet, but I'm not comfortable continuing to drive my truck with a known safety recall that Ford has no solution for even though it's been a recall for several months. I live in a area with no Ford dealerships, so it's a little difficult to get warranty work done.

NHTSA complaint #11743457 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

See attached document for complaint.

NHTSA complaint #11743187 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

There has been a recall issued since last year with no remedy

NHTSA complaint #11740944 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

This is a continuation/escalation of NHTSA complaint 11689917. My 2021 Ford F-150 has experienced repeated fuel-system/electrical fuel-pump failures. The vehicle previously stalled and later cranked but would not start, returning code P0627 “Fuel Pump A Control Circuit / Open.” The in-tank fuel pump was replaced at owner expense for approximately $1,400 at an independent service center in September of 2025, but the repair did not permanently resolve the issue. The vehicle has now again lost fuel pressure/propulsion while traveling approximately 50 mph on a two-lane highway in a similar manner to prior failures. I was able to get the vehicle off the roadway, and it required towing back to my residence. This is approximately the fourth or fifth fuel-related failure, including stalls at low speed and non-start conditions related to fuel in parking lots. The symptoms appear consistent with Ford/NHTSA recall 25V455 / Ford recall 25S75, but my VIN was not included in the affected group. I am concerned that the recall population may be too narrow or that the remedy does not address the full defect pattern.

NHTSA complaint #11737648 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Brought F150 in for scheduled service - oil change. Also asked for inspection of a problem with the fuel door hatch that was causing "Refuel Error" messages on the instrument panel and several grinding noises every time the fuel release button was pressed. Note that I have an active extended Ford Premiumcare warranty. Dealership diagnosis was that the fuel door solenoid was bad, verified that the gears could be heard grinding with this part. However, there is no separate motor part, therefore the entire fuel door assembly must be replaced. Ford warranty system does not cover this part because it is considered "Body and Structural". I called Ford Protect to discuss this, and explained the motor defect and problem, that this has nothing at all to do with wear & tear or body damage. They explained that in this case, the dealership should call and get the part pre-authorized with the justification. Seelye Ford called and tried to do this on 28 April 2026, but ultimately was still denied by Ford. The attached service report from Seelye describes the technician findings and confirms the bad solenoid and audible gear grinding sound coming from the fuel door assembly - and that the entire assembly must be replaced. As this is related to the fuel system and has a defective motor, this is an example a safety defect that should not only be repaired on this vehicle, but for other vehicles with similar problems. Note that the dealership also pointed out that Ford appears to have created this part layout with the intent of having the motor be a separate part, but ultimately did not offer that option, only a full housing replacement, which is excluded because it is mostly made of plastic and metal, which is considered to be structural in nature, despite being a part of the fuel system that has active motor buttons and instrumentation sensors for driver interaction.

NHTSA complaint #11734397 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I am submitting a formal safety complaint regarding my 2021 Ford F-150 Lariat 5.0L V8, which is included in recall 25V455 (Ford campaign 25S75) involving low-pressure fuel pump failure that may cause engine stall while driving. Ford announced this recall in 2025, acknowledging a potential safety-related defect that can result in loss of propulsion. However, as of April 2026, no repair remedy has been made available for my vehicle. This extended delay leaves owners operating vehicles with a known safety defect and no practical means to correct it. An unexpected engine stall while driving creates a serious hazard, particularly in highway traffic, intersections, merging conditions, or when towing. Owners should not be left indefinitely without a repair after a manufacturer has identified a defect significant enough to warrant a federal recall. I respectfully request that NHTSA review the prolonged delay in remedy availability for recall 25V455 and require timely corrective action, clear owner communication, and appropriate interim measures where necessary. Please also review whether affected owners are receiving adequate notice regarding expected repair timing and risk mitigation steps while awaiting a permanent fix.

NHTSA complaint #11733727 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Luther ford mobile technician came to my place and cleared my existing FUEL PUMP failure recall. I called their attention and insist they did not cleared my recall when I immediately notify them. I was told they are awaiting parts to be ordered but why did they removed/ clear my existing fuel pump failure notification.

NHTSA complaint #11731969 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I have been trying to get a recall situated with Ford now for almost a year. They say they have no fix. I am making payments on truck and can’t use it like I should be. Even came out of my own pocket and had ford install a new fuel pump however problem came back. Just not fair I purchased a vehicle from A reputable company and they will not help me at all. Not even a loaner.

NHTSA complaint #11730970 — an unverified report by a vehicle owner.