2021 Ford F-150 other reported problems

UNKNOWN OR OTHER

THIS TRUCK THAT I HAVE PURCHASED FROM PALM COAST FORD HAS A RECALL EVERY MONTH THAT KEEPS ME FROM UTILIZING THE VEHICLE. THE LATEST RECALL THAT THERE IS NOT A FIX FOR YET, I WAS TOLD IS A COMPLETE RISK AND I SHOULD NOT EVEN DRIVE THE TRUCK. I REQUEST THAT YOU LOOK INTO ALL OF THE RECALLS THAT HAVE BEEN LISTED ON THIS PARTICULAR VEHICLE AND KNOW THAT I AM TAKING THIS UP WITH FORD, BUT ALSO WANTED TO INFORM YOUR DATABASE OF THE ISSUES AS WELL. I HAVE ONLY HAD THE TRUCK FOR ABOUT A YEAR AND IT HAS BEEN RECALL AFTER RECALL AND THIS ONE THERE IS NOT EVEN A FIX FOR IT TILL NEXT YEAR, AND I AM NOT SUPPOSED TO EVEN DRIVE IT CAUSE IT IS HAZARDOUS.

NHTSA complaint #11755793 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle is subject to open NHTSA recall 25V455 for fuel pump failure that can cause loss of fuel pressure and engine stall. Vehicle is now completely non-drivable — will not start at all. Dealer confirmed awareness of the recall but stated the manufacturer has not yet provided parts or a repair procedure. Recall status shows incomplete, remedy not yet available. Vehicle owner currently has no working transportation and no timeline for repair from the manufacturer.

NHTSA complaint #11749663 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Check engine light went on. Knock sensor failure. Vehicle running rough and knocking. On line lots of people complaining. Gentleman in the service department who works for Ford said that he has been getting a lot of knock sensor failures lately.

NHTSA complaint #11745041 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2021 Ford F-150 Lariat, 5.0L Coyote V8, purchased new, now 65k miles. Two interrelated safety defects: OIL CONSUMPTION: On 3/21/2026 at 62k miles, I discovered the engine was critically low on oil. Only 3 quarts drained during a full oil change, against a rated 8.8 quart capacity. The engine had been running on one third of required oil. The onboard oil life monitor showed 9% remaining and gave NO low-oil warning, no warning lights, no alerts. No external leak. On 5/22/2026, Koons Ford Woodbridge formally confirmed excessive oil consumption after a documented oil consumption test. Ford TSB 19-2365 acknowledges this exact defect on the 5.0L Coyote for 2018-2020 model years, attributing it to high intake manifold vacuum during deceleration fuel shut-off pulling oil into the combustion chamber. The 2021 engine is mechanically identical. TRANSMISSION: Hard and slipping gear shifts reported to Ford within months of purchase in 2021. Ford issued multiple software updates over the years to mitigate the behavior, most recently late 2025. Fix was temporary; hard/slipping shifts returned. CATASTROPHIC FAILURE: While awaiting Ford HQ authorization on repairs, the vehicle suffered complete drivetrain failure on Friday night. Engine lost power and transmission failed entirely. I was near home and coasted safely off the road. Had this occurred at highway speed during my daily commute, the result could have been catastrophic. Vehicle towed to Koons Ford Woodbridge. SAFETY CONCERN: This is my only vehicle, used for daily highway commuting. The oil consumption defect provides no warning before engine damage. The transmission has degraded despite years of Ford software patches. The vehicle has demonstrated total drivetrain failure capability with no driver warning. Ford Corporate case opened: CXH-07446845-G0J0K0. Filing to document this at the federal level and add to the existing pattern of complaints. Requesting NHTSA review whether these defects warrant investigation.

NHTSA complaint #11741581 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This is a continuation/escalation of NHTSA complaint 11689917. My 2021 Ford F-150 has experienced repeated fuel-system/electrical fuel-pump failures. The vehicle previously stalled and later cranked but would not start, returning code P0627 “Fuel Pump A Control Circuit / Open.” The in-tank fuel pump was replaced at owner expense for approximately $1,400 at an independent service center in September of 2025, but the repair did not permanently resolve the issue. The vehicle has now again lost fuel pressure/propulsion while traveling approximately 50 mph on a two-lane highway in a similar manner to prior failures. I was able to get the vehicle off the roadway, and it required towing back to my residence. This is approximately the fourth or fifth fuel-related failure, including stalls at low speed and non-start conditions related to fuel in parking lots. The symptoms appear consistent with Ford/NHTSA recall 25V455 / Ford recall 25S75, but my VIN was not included in the affected group. I am concerned that the recall population may be too narrow or that the remedy does not address the full defect pattern.

NHTSA complaint #11737648 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

rear glass window completely shattered for no apparent reason while sitting in parking lot parking car. recent snow and outdoor temps about 26 degrees. had driven the car a quarter mile with rear defroster on.

NHTSA complaint #11724499 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rearview camera stop displaying image for 24 hours.

NHTSA complaint #11713025 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Guessing the date below Truck shuts off when trying to take off and go. This has happened a few times and even pulling onto a main highway. This is a very dangerous situation, and I have contacted Ford and they have stated there is no fix for this. I have contacted Carvana which is where I recently purchased the truck within the past month and they state the recall was listed and there's nothing they can do it's up to Ford to fix a recall. They will not take the truck back and now we are stuck paying for over $30,000 on this truck and it keeps stalling on us. We cannot afford for it to just sit in our yard and pay for it if it's not running. We need help to get this fixed. We have no idea what's causing it but assuming it could have everything to do with the open recall or the battery. That battery is over $4000 if we have to replace it. Another thing we noticed is the LED lights on the headlights went out randomly and haven't come back on. Another very expensive fix for a truck we just purchased less than a month ago. We took the truck in the shop within the first few days of owning it due to a few issues we felt were not right like pulling to one side, feeling as if it were going over rutted areas on the roadways with a bump and jerk to it as well like it was a transmission issue. The insurance company with Carvana choose the place to take it to and we dropped it off and the next day they called and stated nothing was found to be wrong with it and Carvana knew we were out of return in time to replace it when they had us drop it off it was like another day.

NHTSA complaint #11711741 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When temperatures are below freezing, the passenger side door remains locked, and cannot be unlocked with the key fob or the unlock buttons on either the driver side or passenger side door. The manual door lock cannot be pulled out, as it sinks down inside the door, and there is no external locking/unlocking mechanism to use the key to manually unlock the passenger side door. Dealer said there was nothing wrong with it, but brought it into the shop to look at it, where the temperature is higher than freezing.

NHTSA complaint #11709601 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My Rear axle bolt broke in early October. It has now been over 3 months and I have zero update on when my recall will be addressed. I have a rental, but this is beyond the fair and reasonable time frame to repair a recall. The Service center can provide zero update or status of when this will be resolve. I'm making 4 payment on a vehicle that I don't have. What other recourses do we have. Can manufacturers just take months on end to repair when customer are without their personal or work vehicles?

NHTSA complaint #11709676 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When temperatures hit the teens and below, the driver door will not unlock. I’ve tried numerous times to unlock the door via the manual key and inside latch without success. This traps the driver and prevents a speedy egress if necessary. The inner latch tends to thaw after 40+ minutes of full blast heat within cab but no other solution exists. Passenger and rear doors unaffected.

NHTSA complaint #11704728 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear windshield spontaneously exploded while the vehicle was stationary. I confirmed this was not caused by any impact or debris. There have been several other reports on various websites of this issue, across multiple models including the F150 and Bronco, and potentially being caused by faulty wiring of the rear defroster. Ford has not issued a recall and will not accept responsibility for this defect.

NHTSA complaint #11702877 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A certified independent inspection company discovered welding on the main chassis of my Ford F-150. The welding is located on the front left frame area. I purchased the vehicle brand new, and it has never been in any accident or collision. This welding on a critical structural part creates a serious safety risk. Frame integrity may be compromised in normal driving or in the event of an impact. I transport my children daily in this vehicle, and I am afraid to drive it due to the possibility of structural failure. The official Ford dealer inspected the vehicle and kept it for approximately three weeks but provided no explanation or repair. The regional Ford office has delayed their technical report for more than five months with no response. The defect has been confirmed and is permanent. No warnings or lights appeared prior to discovering the issue. This is a manufacturing-related structural defect affecting vehicle safety, stability, and integrity. A proper safety resolution is required.

NHTSA complaint #11702403 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Catalytic converter has failed and needs replaced

NHTSA complaint #11699993 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I purchased my vehicle in October 10th of 2025. I drove the vehicle home 2hrs away on the Friday. On Sunday the 12th I started the vehicle with a error of " Park brake fault Service now" I had the car taken to the nearest Ford dealership as it sat for 3 weeks. I was told the recall for the vehicle around this issue has been done twice so Pundmamm Ford the local dealer did not want to do it again. They ended up replacing the driver rear brake caliper bled the brakes and said this fixed it. They did not replace the harness as they said twice repaired was weird that Ford allowed this. I ended up paying for the repairs caused by this recall of over 1000.00 dollars. I have drove it now for two days and already the brake light engaged. Luckily it released and I was able to drive home. I have called Ford on this multiple times as well talked with supervisors and need escalation at this point.

NHTSA complaint #11696975 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

recall Issue date Dec 22,2023 Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall StatusRecall Incomplete I contacted Ford 3 times since the recall was issuesd. Went there 3 times (last in June 2025), they performed the analysis to confirms what parts were needed all 3 times and every single time they say the do not have the parts to repair. I am concerned for my family and my safety. Need your assistance to get Ford to do the right thing.

NHTSA complaint #11694703 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Ford has issued a TSB 22-2372 regarding the rear camera image going blank when placing the vehicle in reverse. This issue clears by restarting the vehicle. The cause is a software error in the Image Processing Module and SYNC 4 system. The danger is backing up without being able to see anything besides what is in your mirrors without the software update to fix the issue. Numerous children have already died because of vehicles without the safety of a back-up camera. I took my vehicle to the dealership to have it fixed and was quoted almost $1000 dollars to update the software. I complained and the dealership forwarded my complaint to Ford who gave "assistance" bringing the bill to $361 dollars. My question is why a mandatory recall hasn't been ordered for this obvious safety issue? Luckily, I can easily pay this but what about those who cannot? I asked Ford (case #CXH-xxx) why they are not providing the fix for free since it is a safety issue and they used the excuse of the warranty being expired. Hopefully NHTSA will make Ford fix this safety issue for fellow consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11694857 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My truck will not update its internal software that controls everything from windows to ABS braking system. My truck has numerous pending updates, verified by my dealer and FMCO update section, that are not being sent to my truck. The updates are there for a reason, to improve and to prevent issues. I asked my dealer to do them, they said it would cost $1500 to do it since they would not install over the air as they should. I contacted Ford on 9/12/25 and they refused to assist by either paying the dealer and or by using my Ford ESP warranty. My safety is at risk because these updates address transmission issues, braking issues, electical issues etc all that could fail and cause an accident. Add these failure to update with the exisisting fuel pump problem and the truck is a serious problem . I am told by Ford that my updates are "stuck" and that there is nothing that they can assist with and I must take to a dealer and pay for the updates that others get for free. But, should there ever be a "recall" for my trucks failure to update, I can apply for a refund. I have about 12 different updates that will not download to my truck. In the history of the truck, this is not the first time it would not download updates. Shortly after it was built it was taken to Ford and a "forced update for the Bluecruise technology" had to be done. Critical software updates to the trucks main computer that do not initiate is not acceptable and a danger to this truck! Thank You!

NHTSA complaint #11686964 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Truck has been at Ford dealership since July 9th for this recall. After updating the computer as mentioned in the recall, a “trailer brake fault” was displayed and we were left with no trailer brakes while towing our camper. It has beyond a “reasonable amount of time” to get this safety issue fixed. Compaign recall number: 25S15/25V132

NHTSA complaint #11685724 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

About 1 hour into a commute, I attempted to connect to a call while using the Car Play function of the SYNC system. Upon connection, the speakers blasted as loud as they could possibly go, a terrible pulsing static sounds that scared me and the passenger and almost caused us to have an accident. The volume knob was indicating 0 and would not move and I could not lower the volume of the terrible sound. I pulled over and tried to restart the car a few times, but the sound would not stop until I left the car off for about 10 minutes. I've not connected my phone via Bluetooth or Car Play since for fear that the sound may return when I am not expecting it, startle me and cause an accident. Though I am not certain of the cause. After about 10 minutes of the sound, I also noticed that the speakers were getting hot and I could smell the electronics or wiring overheating. I have a video of the sound but the dealer could not replicate it.

NHTSA complaint #11677671 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear view camera and the 360 camera does not work at all on my 2021 Ford F-150 It says return to dealership for repair

NHTSA complaint #11671938 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A few months ago, my 2021 F150 started sending me repeating dashboard messages that there's a front camera fault and service is requested followed up with a message about how the pre-collision assist is not available. It's bad enough that this is a problem on a late model vehicle, but my real gripe is that the message repeats over and over non-stop, with a repeating chime to go along with it. It is a terrible distraction for a feature that I've never needed in a vehicle. I asked the Ford dealership about this issue, they said that it would be several thousand dollars to replace and calibrate. So now I'm stuck with a truck that chimes and flashes messages, over and over, every time I drive it. I can provide video evidence of the issue.

NHTSA complaint #11672043 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? -The electrical system malfunctioned causing a complete system failure and shutdown of the vehicle. The vehicle came to a sudden stop in an intersection and could not be moved. How was your safety or the safety of others put at risk? -The vehicle instantly died going through an intersection causing the steering column to lock up, the parking brake to engage and transmission to remain in drive while the vehicle was stopped without any power. This was a sudden and abrupt stop where all control over the vehicle was lost, and I came to an immediate stop in the middle of an intersection. The vehicle would not restart. I could not disengage the parking brake to move the vehicle out of the intersection due to the complete loss of power. The transmission would not shift into Neutral due to the complete loss of power. The hazard lights would not turn on due to the complete loss of power. If this happened on the interstate, I would have very likely been in a serious life threatening /taking accident. This is as big of a near miss that I can think of, and only because it happened on a neighborhood street when no other vehicles were approaching from in front or behind. This is a major safety issue. Has the problem been reproduced or confirmed by a dealer or independent service center? -The vehicle is currently at the dealer for a diagnostic review. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -in process at the ford dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -the vehicle had been running for 30-45 minutes prior to this happening without any warning lights / symptoms.

NHTSA complaint #11671519 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear axle hub bolt on my 2021 Ford F-150 PowerBoost failed to meet design safety standards and is subject to Recall 23S65. The vehicle is currently at a Ford dealership and is available for inspection upon request. My safety was put at risk because the bolt can shear off without warning, causing the rear axle shaft to disengage. This can result in sudden loss of propulsion or vehicle rollaway, especially if parked on an incline. Ford has acknowledged this risk but has not made a final repair available for PowerBoost models. I was not offered a loaner, and I cannot confirm if the vehicle is safe to drive. The problem has been confirmed by the dealership. They told me they are unable to perform even the interim repair until at least July 22 and that there is no ETA at all for the final fix specific to hybrid (PowerBoost) models. The vehicle was inspected by a Ford dealer but not by Ford Motor Company representatives directly. Ford customer service has failed to provide any meaningful support or confirmation of safety. There were no warning lamps or messages prior to the recall. Ford states the failure may occur without symptoms, which makes the defect more dangerous. I have not personally experienced a failure yet, but I'm being asked to either drive the vehicle in this condition or go without transportation indefinitely.

NHTSA complaint #11668785 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My gear shifter was sticking, making hard to shift gears. I had to pay $1100. 00 dollars to get it fixed. The truck has only 37,000 miles. This seems like a defect not a random component gone bad.

NHTSA complaint #11667723 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My transmission has failed and is slipping it's jolting and has cling sound. The rpms indicator fluctuates. Sometimes stays on 10 speed.

NHTSA complaint #11667540 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The side rails that come out when door is opened to assist with getting inside the truck does not work properly. It has come out and will not go back in. The door is closed and I have to drive the truck with the rails hanging down. That is a hazard.

NHTSA complaint #11666896 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Since my truck was brand new, the infotainment screen very often blacks out so that I can not see navigation, back up camera, radio, etc. It keeps resetting itself until it comes back on. A couple of times when I brought it in for service I asked them to check it out and it was always "Seems to be working fine". Today I backed into a sign as the back up camera was frozen and I did not notice that it was not real time. After I hit the sign, the screen went black and then the Ford insigna came up and it repeated 3 times and then everything was fine. Ford service has never been able to fix it as the don't see it when they start the vehicle. I will start taking videos with my phone. Anyway now that the extended warranty just ran out, it is getting worse where it happens almost all the time. I talked to some friends and they tell me they have the same issue so you need to be aware that this dangerous situation might be a common problem.

NHTSA complaint #11664614 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The step bar that come out whenever a door opens ro assist with getting inside the truck does not come out everytime. Sometime the bar will come down once door is open and remain down when the door closes. The bar is supposed to go ba k in once the door is closed. This happens several times in a week.

NHTSA complaint #11663859 — an unverified report by a vehicle owner.