Owners have filed 204 complaints
about the 2011 Ford F-350 with NHTSA between 2011 and 2025.
The largest single group is the steering.
Across this model's run it ranks 14 of 21 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Ford F-350. 50 means typical for this
model; 100 means roughly double.
Severity — 33
6.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 52
30% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
42.4%
1,000 – 9,999 miles
106.0%
10,000 – 24,999 miles
116.5%
25,000 – 49,999 miles
5231.0%
50,000 – 74,999 miles
2213.1%
75,000 – 99,999 miles
1911.3%
100,000 – 149,999 miles
2917.3%
150,000+ miles
2112.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2011peak 7Dec 2025
NHTSA investigations into the 2011 Ford F-350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ14005Opened 13 Jan 2015Closed 15 Mar 2016ELECTRICAL SYSTEM:SOFTWARE
Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equippe...
Recalls on the 2011 Ford F-350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201512596 units in Canada
Engine
Certain ambulance or fire package vehicles with 6.7L diesel engines may experience a "stop safety now" warning message and 5 audible chimes if an Exhaust Gas Temperature (EGT) sensor fault is detected. Engine torque would be gradually reduced by 70 percent over a period of 45 seconds to a power-reduced level that is maintained. During this time, there would be no effect on steering, braking, lighting, electrical, or restraint systems, allowing the operator to maneuver the vehicle to a safe location. Such an occurrence could also result in an engine shut down and subsequent inability to quickly restart the vehicle. If this condition were to occur when an ambulance or fire engine vehicle was transporting a patient or providing medical assistance, it could delay medical treatment and increase the risk of injury to the patient. Correction: Dealers will reprogram the Powertrain Control Module with updated software.
Recall 201337250 units in Canada
Engine
Certain ambulance package vehicles with 6.7L diesel engines may experience a "stop safety now" warning message and 5 audible chimes while the vehicles gradually loses power, eventually resulting in the engine stalling when speed falls below 5 km/h. If this were to occur while the ambulance is transporting a patient, engine shutdown with no ability to restart could interfere with patient care and increase the risk of injury to the patient. Correction: Dealers will replace the exhaust gas temperature (EGT) sensor located downstream of the diesel particulate filter (DPF).
Reports where the owner recorded a crash, a fire, an injury or a death.
Cape Coral, FLCrash
SERVICE BRAKES
This truck has never stopped well. Seems like the ABS coasts to a stop no matter how hard I stand on the brakes.
NHTSA complaint #11556610 — an unverified report by a vehicle owner.
Katy, TX2 injured
STEERING
While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.
NHTSA complaint #11541661 — an unverified report by a vehicle owner.
Katy, TX2 injured
SUSPENSION
While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.
NHTSA complaint #11541661 — an unverified report by a vehicle owner.
at 288,000 milesCatawba, SCFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2011 FORD F-350. THE CONTACT STATED WHILE DRIVING 62 MPH, THEIR WIFE WAS IN THE VEHICLE AND HEARD A POP NOISE. THE CONTACT CONTINUED TO DRIVE WHEN HIS WIFE NOTICED FROM THE REAR VIEW WINDOW THAT THE VEHICLE WAS ON FIRE FROM UNDERNEATH THE CAB OF THE TRUCK. THE CONTACT PULLED OVER TO THE SIDE THE ROAD. THE CONTACT AND HIS WIFE GRABBED THEIR BELONGINGS AND EXIT OUT OF THE VEHICLE TO MOVE A GREAT DISTANCE WHILE THE VEHICLE WAS IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO ONE WAS INJURED AND NO MEDICAL TREATMENT WAS NEEDED AT THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE VEHICLE WAS DEEMED AS A LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 288,000.
NHTSA complaint #11415101 — an unverified report by a vehicle owner.
at 205,000 milesLovington, NMFire
VEHICLE SPEED CONTROL
I WAS DRIVING AND MY STEERING ARMS CAUGHT ON FIRE.
NHTSA complaint #11362341 — an unverified report by a vehicle owner.
at 205,000 milesLovington, NMFire
STEERING
I WAS DRIVING AND MY STEERING ARMS CAUGHT ON FIRE.
NHTSA complaint #11362341 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Casenoviea, NY
STEERING
On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was driving and I noticed a bunch of defects which included a death wobble, front end parts being bad and engine light being on I took it to another shop and they said that it should’ve never even gotten an inspection sticker I also went on [XXX] and found out that the vehicle did not go through any emissions test and being a diesel it’s supposed to that’s why the engine lights are on on the third day of owing it. The driveshaft snapped right off this Dealership has multiple reviews and reports of being shady and just putting inspection stickers in the windows. He has somebody at another auto shop that he pays extra just to put the sticker in the window Not only is this unsafe for other people it’s not fair and it’s illegal and he does it all the time every vehicle on his lot has issues and the inspections are not done at alll so many issues half of them shouldn’t even be on the road. The dealership is. Low priced auto in Rome ny and the people Who inspect are sharkeys auto in Rome INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11706909 — an unverified report by a vehicle owner.
Casenoviea, NY
SUSPENSION
On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was driving and I noticed a bunch of defects which included a death wobble, front end parts being bad and engine light being on I took it to another shop and they said that it should’ve never even gotten an inspection sticker I also went on [XXX] and found out that the vehicle did not go through any emissions test and being a diesel it’s supposed to that’s why the engine lights are on on the third day of owing it. The driveshaft snapped right off this Dealership has multiple reviews and reports of being shady and just putting inspection stickers in the windows. He has somebody at another auto shop that he pays extra just to put the sticker in the window Not only is this unsafe for other people it’s not fair and it’s illegal and he does it all the time every vehicle on his lot has issues and the inspections are not done at alll so many issues half of them shouldn’t even be on the road. The dealership is. Low priced auto in Rome ny and the people Who inspect are sharkeys auto in Rome INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11706909 — an unverified report by a vehicle owner.
Casenoviea, NY
ENGINE
On this day, I financed the vehicle and was promised that it was safe to be on the road. This is the second vehicle. He’s done this to me with. He gets these vehicles and just put stickers in the windows and then people break down or their lives are in jeopardy so I left there After I purchased the truck the following day I was driving and I noticed a bunch of defects which included a death wobble, front end parts being bad and engine light being on I took it to another shop and they said that it should’ve never even gotten an inspection sticker I also went on [XXX] and found out that the vehicle did not go through any emissions test and being a diesel it’s supposed to that’s why the engine lights are on on the third day of owing it. The driveshaft snapped right off this Dealership has multiple reviews and reports of being shady and just putting inspection stickers in the windows. He has somebody at another auto shop that he pays extra just to put the sticker in the window Not only is this unsafe for other people it’s not fair and it’s illegal and he does it all the time every vehicle on his lot has issues and the inspections are not done at alll so many issues half of them shouldn’t even be on the road. The dealership is. Low priced auto in Rome ny and the people Who inspect are sharkeys auto in Rome INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11706909 — an unverified report by a vehicle owner.
Odometer Fraud. The contact called on behalf of his client, who purchased a 2011 Ford F-350. The contact stated that while the client was in the process of selling the vehicle to a dealer, the dealer retrieved the Carfax report and informed the client that the odometer had been rolled back and that the vehicle could not be sold. The vehicle was a private sale. At the time of the purchase, the mileage was 128,530, and a dealer later informed the client that the mileage on the Carfax report was 345,000. The current mileage displayed on the odometer was 147,000. No other agency was contacted.
NHTSA complaint #11700270 — an unverified report by a vehicle owner.
at 200,000 milesPalm Springs, FL
FUEL SYSTEM, DIESEL
The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.
NHTSA complaint #11665134 — an unverified report by a vehicle owner.
at 40,000 milesEllington, CT
FUEL SYSTEM, DIESEL
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
NHTSA complaint #11643309 — an unverified report by a vehicle owner.
at 40,000 milesEllington, CT
ENGINE
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
NHTSA complaint #11643309 — an unverified report by a vehicle owner.
Lubbock, TX
FUEL/PROPULSION SYSTEM
The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.
NHTSA complaint #11637202 — an unverified report by a vehicle owner.
at 230,000 milesLitchfield Park, AZ
STEERING
The contact owns a 2011 Ford F-350. The contact stated while driving 70 MPH, the vehicle experienced a Death Wobble. The contact stated that the front end of the vehicle and the steering wheel were shuddering violently from the right to the left, causing the contact to lose control of the vehicle. The contact stated that he was able to regain control of the vehicle upon decelerating to 10 MPH. The contact was able to pull to the side of the road. The vehicle was taken to Litchfield Auto Repair, where the axle track bar ball joint, the steering damper, the drag link, and the tie rod or the tie rod end were replaced. Additionally, the mechanic performed the front alignment; however, the failure recurred while driving 75 MPH and hitting a bump. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the previous repair was performed correctly. The dealer replaced the tires because the tires were worn out. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 230,000.
NHTSA complaint #11619897 — an unverified report by a vehicle owner.
at 230,000 milesLitchfield Park, AZ
SUSPENSION
The contact owns a 2011 Ford F-350. The contact stated while driving 70 MPH, the vehicle experienced a Death Wobble. The contact stated that the front end of the vehicle and the steering wheel were shuddering violently from the right to the left, causing the contact to lose control of the vehicle. The contact stated that he was able to regain control of the vehicle upon decelerating to 10 MPH. The contact was able to pull to the side of the road. The vehicle was taken to Litchfield Auto Repair, where the axle track bar ball joint, the steering damper, the drag link, and the tie rod or the tie rod end were replaced. Additionally, the mechanic performed the front alignment; however, the failure recurred while driving 75 MPH and hitting a bump. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the previous repair was performed correctly. The dealer replaced the tires because the tires were worn out. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 230,000.
NHTSA complaint #11619897 — an unverified report by a vehicle owner.
Box Elder, SD
STEERING
Within a span of 30 min. I experienced 3 uncontrollable steering oscillations also known as the "death wobble." The DW experienced, the speeds were around 50 miles per hour. Less than that, the aforementioned oscillations were not experienced. Reason for the 30 min time frame was due to making it back home from the first occurrence. First oscillation was on smooth road, the other two were on less than smooth roads.
NHTSA complaint #11567668 — an unverified report by a vehicle owner.
Box Elder, SD
SUSPENSION
Within a span of 30 min. I experienced 3 uncontrollable steering oscillations also known as the "death wobble." The DW experienced, the speeds were around 50 miles per hour. Less than that, the aforementioned oscillations were not experienced. Reason for the 30 min time frame was due to making it back home from the first occurrence. First oscillation was on smooth road, the other two were on less than smooth roads.
NHTSA complaint #11567668 — an unverified report by a vehicle owner.
Loris, SC
FUEL/PROPULSION SYSTEM
I spoke with Ford about the service bulletin for the EGR Cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21M04), could be added back to this vehicle for repairs.
NHTSA complaint #11562027 — an unverified report by a vehicle owner.
Cape Coral, FLCrash
SERVICE BRAKES
This truck has never stopped well. Seems like the ABS coasts to a stop no matter how hard I stand on the brakes.
NHTSA complaint #11556610 — an unverified report by a vehicle owner.
Clear Lake, MN
STEERING
It’s doing the death wobble and has almost made me lose control on the interstate and seriously could have had my 9month daughter and I killed.
NHTSA complaint #11552130 — an unverified report by a vehicle owner.
Clear Lake, MN
SUSPENSION
It’s doing the death wobble and has almost made me lose control on the interstate and seriously could have had my 9month daughter and I killed.
NHTSA complaint #11552130 — an unverified report by a vehicle owner.
at 47,000 milesHatteras, NC
STEERING
The contact owns a 2011 Ford F-350. The contact stated while driving 55-60 MPH, the steering column and the front-end of the vehicle started shuddering significantly. The contact depressed the brake pedal and slowed down significantly until the vehicle operated as needed. The contact was able to continue driving. The contact stated that the failure occurred a second time while driving over a bump on the roadway. Additionally, the contact stated that the failure recurred a third time while his wife was driving. The dealer was notified of the failure and informed the contact that the failure could not be duplicated. The dealer referred the contact to the manufacturer and the contact was referred to the NHTSA hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 47,000.
NHTSA complaint #11551581 — an unverified report by a vehicle owner.
at 47,000 milesHatteras, NC
SUSPENSION
The contact owns a 2011 Ford F-350. The contact stated while driving 55-60 MPH, the steering column and the front-end of the vehicle started shuddering significantly. The contact depressed the brake pedal and slowed down significantly until the vehicle operated as needed. The contact was able to continue driving. The contact stated that the failure occurred a second time while driving over a bump on the roadway. Additionally, the contact stated that the failure recurred a third time while his wife was driving. The dealer was notified of the failure and informed the contact that the failure could not be duplicated. The dealer referred the contact to the manufacturer and the contact was referred to the NHTSA hotline for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 47,000.
NHTSA complaint #11551581 — an unverified report by a vehicle owner.
Katy, TX2 injured
STEERING
While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.
NHTSA complaint #11541661 — an unverified report by a vehicle owner.
Katy, TX2 injured
SUSPENSION
While traveling down the highway at the speed limit, the truck hit a bump and started to shake violently. I slowed down and pulled over to resecure a freezer that was shook loose. We continued on and when I went to make the next right turn, one of the straps, which was sliced during the death wobble, snapped. The freezer slid and seesawed over a cooler. The corner of the freezer came through the rear window striking my wife in the arm and head. I have brought the truck to multiple shops, replaced steering stabilizer, shock, and tires to no avail.
NHTSA complaint #11541661 — an unverified report by a vehicle owner.
at 75,000 milesIndianapolis, IN
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The contact owns a 2011 Ford F-350. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to accelerate. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the mechanic replaced the EGR cooler; however, the failure recurred. The contact linked the failure to Customer Satisfaction Program: 21M04 (Exhaust Gas Recirculation Cooler). The vehicle was taken to a secondary dealer, Heartland Ford (5979 US Hwy 136, Covington, IN 47932) however, the part to do the repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
NHTSA complaint #11529099 — an unverified report by a vehicle owner.
Greenwood, LA
STEERING
I own a 2011 Ford F-350 Lariat Dually truck and was driving down the highway at approximately 60 mph, when I hit a bump in the road and all of a sudden my truck started to shake violently. I didn't know what happened as this was the first time this has ever happened. I thought something happened with the rear wheels on my truck. I was shaken up, scared and had to stop on the side of a busy road to see what it was. I looked around the truck and didn't see anything and was unaware of the famous "Death Wobble" that are notorious on F-250 & F-350 Ford trucks. I then returned to the highway with my flashers on and drive, but at a lot slower speed because I was unsure of what caused the shake. I was able to make it home safely and I told my husband about it. He wanted to see if it would happen to him so he took it for a spin and it happened to him 3 times in a 5 mile trip. Therefore he came home and parked the truck. We took it to Ford and they advised that this issue is common. Having a vehicle with this unwanted feature is a concern as we purchased this truck to run a business and now it just sits. Please put yourself in others shoes. Imagine you are traveling 70 mph down the interstate with a loaded trailer and you hit a bump or change lanes and the death wobble starts to happen. Would the driver be able to prevent a horrific accident from happening or cause one by trying to slow to an acceptable speed and sometimes completely stopping just to get the uncontrollable shaking to stop. This could cause a very bad outcome for the driver and possibly other unsuspecting drivers that are unaware of the issue / situation. This is not the situation any driver wants to be in on any highway. Please consider doing a recall on all Ford F-350's trucks so that this issue can be corrected and give owners peace of mind. Imagine if your family was traveling and this happened. I ask you, how would you handle this situation?
NHTSA complaint #11519623 — an unverified report by a vehicle owner.
Greenwood, LA
UNKNOWN OR OTHER
I own a 2011 Ford F-350 Lariat Dually truck and was driving down the highway at approximately 60 mph, when I hit a bump in the road and all of a sudden my truck started to shake violently. I didn't know what happened as this was the first time this has ever happened. I thought something happened with the rear wheels on my truck. I was shaken up, scared and had to stop on the side of a busy road to see what it was. I looked around the truck and didn't see anything and was unaware of the famous "Death Wobble" that are notorious on F-250 & F-350 Ford trucks. I then returned to the highway with my flashers on and drive, but at a lot slower speed because I was unsure of what caused the shake. I was able to make it home safely and I told my husband about it. He wanted to see if it would happen to him so he took it for a spin and it happened to him 3 times in a 5 mile trip. Therefore he came home and parked the truck. We took it to Ford and they advised that this issue is common. Having a vehicle with this unwanted feature is a concern as we purchased this truck to run a business and now it just sits. Please put yourself in others shoes. Imagine you are traveling 70 mph down the interstate with a loaded trailer and you hit a bump or change lanes and the death wobble starts to happen. Would the driver be able to prevent a horrific accident from happening or cause one by trying to slow to an acceptable speed and sometimes completely stopping just to get the uncontrollable shaking to stop. This could cause a very bad outcome for the driver and possibly other unsuspecting drivers that are unaware of the issue / situation. This is not the situation any driver wants to be in on any highway. Please consider doing a recall on all Ford F-350's trucks so that this issue can be corrected and give owners peace of mind. Imagine if your family was traveling and this happened. I ask you, how would you handle this situation?
NHTSA complaint #11519623 — an unverified report by a vehicle owner.
Fountain Hills, AZ
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Annual inspection of the Progress Manufacturing Equal-I-Zer (model number 90-02-1200) steel head assembly revealed cracks in the welds holding the two steel plates that support the spring bar sockets and the welds that attach the head component (part with the hitch ball) to the U-shaped bracket that attaches/bolts the head to the shank that is inserted into the receiver. I have pictures of the cracked welds. The assembly has been sent to a certified welding/fabrication shop for repair at my expense. If the welds failed, two scenarios are very likely: 1. The spring bars will separate from the head assembly, releasing two 20+ pound steel rods in an uncontrolled and unconstrained manner onto the pavement. Of the tow vehicle, trailer, or another car are struck by one or both rods, the result could be severe damage and/or injury. 2. If the welds holding the head assembly containing the hitch ball to the U-shaped bracket that is bolted to the shank failed, the entire hitch assembly and trailer would detach from the tow vehicle; the safety chains would provide the only mechanism to keep the trailer from detaching completely from the tow vehicle. Severe damage could occur to the trailer and tow vehicle. If the safety chains fail, the trailer would careen uncontrolled into other drivers on the road. A master welder and certified weld inspector looked at the pictures of the cracked welds and stated that "Lack of weld metal fusion, likely it was there when you bought it." I posted the pictures of my cracked welds on three FaceBook groups focused on RVing with approximately 300,000 members. Several members stated they, too, found cracks in their welds. The manufacturer was sent the pictures. They refused to stand behind their product and told me to buy a replacement head for $275.00. There were no warning lamps, messages or other symptoms of the problem prior to the failure. There may be a systemic welding problem at the PM factory.
NHTSA complaint #11514782 — an unverified report by a vehicle owner.
Clarkston, MI
STEERING
at any given time traveling over speeds of 50-60 MPH truck has a wobble that can't be stopped until I slow down completely. at highway speeds this can be very dangerous.
NHTSA complaint #11502751 — an unverified report by a vehicle owner.