FaultScore

Ford F-350 airbag problems

80 of the 3,845 complaints filed about the Ford F-350 are about the airbag system — 2% of everything owners reported. The worst model year for it is 1999.

80

Complaints

2%

Share of all complaints

62

Crashes

0

Fires

Airbags complaints by model year

1997 F-350 1 1.3%
1998 F-350 1 1.3%
1999 F-350 28 35.0%

Median failure at 158,666 miles

2000 F-350 13 16.3%

Median failure at 90,000 miles

2001 F-350 9 11.3%

Median failure at 56,000 miles

2002 F-350 2 2.5%
2003 F-350 4 5.0%

Median failure at 74,500 miles

2004 F-350 2 2.5%

Median failure at 33,750 miles

2005 F-350 2 2.5%

Median failure at 144,000 miles

2006 F-350 7 8.8%

Median failure at 113,214 miles

2008 F-350 3 3.8%

Median failure at 24,000 miles

2009 F-350 1 1.3%

Median failure at 53,000 miles

2011 F-350 1 1.3%

Median failure at 38,000 miles

2012 F-350 2 2.5%

Median failure at 47,400 miles

2014 F-350 4 5.0%

Median failure at 114,000 miles

What owners said

2005 Ford F-350 at 228,000 miles Glen, MT Crash 1 injured

AIR BAGS

The contact owns a 2005 Ford F-350. The contact stated while driving approximately 60-65 MPH and coming up to a bridge, the contact stated that the roadway was a bit wet from ice and rain, and the contact stated that the vehicle ahead entered the bridge and started skidding, so the contact let up off the accelerator pedal; however, when the vehicle entered the bridge, the vehicle started sliding and the contact lost control of the vehicle and crashed head-on into the concrete barrier surrounding the bridge and broke the two picking eyes that was welded unto the front sub frame of the vehicle. The contact stated that the front bumper was severely damaged, and he was concerned that that the air bags had failed to deploy. The contact stated that his chin struck the steering wheel, and his neck was hyper-extended. The contact sustained neck and shoulder injuries. The contact had not received medical treatment at the scene and was not transported to the local medical center for treatment. The contact stated that a Police report was filed and he received paperwork to request a copy of the Police report. The vehicle was towed to a local tow yard. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 228,000.

NHTSA complaint #11652135 — an unverified report by a vehicle owner.

2006 Ford F-350 at 120,000 miles Grant Pass, OR

AIR BAGS

The contact owns a 2006 Ford F-350. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11581799 — an unverified report by a vehicle owner.

2012 Ford F-350 at 90,000 miles Dimondale, MI

AIR BAGS

The contact owns a 2012 Ford F-350. The contact stated while driving at an undisclosed speed, he became aware that the horn was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V337000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

NHTSA complaint #11556094 — an unverified report by a vehicle owner.

2014 Ford F-350 at 200,000 miles Greenville, SC

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The contact owns a 2014 Ford F-350. The contact stated while driving 35 MPH, another vehicle pulled in front, and he was not able to honk the horn. Additionally, the cruise control deactivated independently. No warning light was illuminated. The vehicle was diagnosed by the dealer who determined a failure with the clock spring. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11539209 — an unverified report by a vehicle owner.

2006 Ford F-350 at 184,000 miles Mableton, GA Crash

AIR BAGS

The contact owns a 2006 Ford F-350. The contact stated that while driving at approximately 35 MPH, the brake pedal was depressed, and the brake pedal remained on the floorboard. The vehicle crashed into another vehicle. The contact stated that the air bags failed to deploy. The vehicle was restarted but the failure persisted. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ABS needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 184,000.

NHTSA complaint #11524001 — an unverified report by a vehicle owner.

2014 Ford F-350 Vidalia, LA

AIR BAGS

Air Bag Light Illuminated on 2014 Ford f350. Recall on other year models but not on my year model . With light illuminated the air bag circuit is open therefore the airbag system is usless which is a safety issue.

NHTSA complaint #11474193 — an unverified report by a vehicle owner.

2014 Ford F-350 at 28,000 miles Punta Gorda, FL

AIR BAGS

AROUND 25,000 MILES THE FRONT AIRBAG LIGHT STAYED ON.IT WENT OFF AFTER DRIVING A FEW MILES.THEN ON A LONG TRIP IS CAME ON AGAIN AND HASN'T GONE OFF---MILEAGE IS 33280.THIS TRUCK HAS NOT BEEN IN A COLISION,WRECK OR ANYTHING.ITS BEEN BABIED SINCE NEW.LIGHT CAME ON WHILE DRIVING.ON THE HIWAY. SEATS MIGHT HAVE BEEN ADJUSTED AND MOVED SEVERAL TIMES. I HAVE TRIED WIGGILING WIRES UNDER SEAT---NO HELP.I KNOW THERE HAS BEEN AIRBAG RECALL--MY TRUCK IS A 2014,MIGHT HAVE BEEN MADE IN 2013??? PLEASE HELP WITH THE PROBLEM. THANK YOU.

NHTSA complaint #11404282 — an unverified report by a vehicle owner.

1999 Ford F-350 at 130,000 miles Jamesville, WI Crash 1 killed

AIR BAGS

TL* THE CONTACT OWNS A 1999 FORD F-350. WHILE THE CONTACT'S FATHER WAS DRIVING 55 MPH, HE SWERVED TO AVOID STRIKING ANOTHER VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE DRIVER'S SIDE TIRES DID NOT STOP AND THE STEERING SEIZED. AS A RESULT, THE DRIVER STRUCK A TREE AND THE VEHICLE ROLLED INTO A DITCH. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S FATHER SUSTAINED BLUNT FORCE TRAUMA TO THE TORSO AND WAS FATALLY INJURED UPON IMPACT. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11152872 — an unverified report by a vehicle owner.

2011 Ford F-350 at 38,000 miles Albany, GA Crash 1 injured

AIR BAGS

THE VEHICLE WA IN MOTION, RAN OFF THE SIDE OF THE ROAD , CLIPPED A FEW TREES, LANDED IN A POND. FORCE OF IMPACT HITTING WATER CRACKED WINDSHIELD. PASSENGER SIDE OF TRUCK WAS MAULED.TRUCK WAS TOTALED.... AIR BAGS DID NOT DEPLOY, HAD THERE BEEN A PASSENGER, IN ALL LIKELY HOOD WOULD HAVE BEEN DEAD.

NHTSA complaint #11104230 — an unverified report by a vehicle owner.

2014 Ford F-350 Mccall, ID

AIR BAGS

SHORTLY AFTER BUYING 2014 SUPERDUTY F350 CREW CAB DIESEL USED TRUCK IN JUNE 2017, AIRBAG LIGHTS STARTED COMING ON AND OFF. WAS TOLD THEY AIRBAGS NOT ACTIVATE IF WE WERE IN ACCIDENT. DEALER WHO SOLD IT TO US DID NOT OFFER ANY HELP, DEALER NEAR US COULD NOT LOCATE PROBLEM SINCE AIRBAG LIGHTS WENT OFF AND ON COULD NOT LOCATE ISSUE, TRIED REPLACING DRIVER SIDE MODULE, NO LUCK. MONTHS LATER DEALER TRACED PROBLEM BY REMOVING STEERING WHEEL AND AIRBAG, AND REPLACING THE "SLIDING CONTACT". WE HAD TO DRIVE TRUCK 5 MONTHS WITHOUT THE SAFETY OF AIBAGS.

NHTSA complaint #11052068 — an unverified report by a vehicle owner.

2003 Ford F-350 at 147,000 miles Summerland KEY, FL Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2003 FORD F-350. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE DEALER WAS NOT CONTACTED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK FRACTURE THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

NHTSA complaint #11020924 — an unverified report by a vehicle owner.

2006 Ford F-350 Rockford, IL Crash 3 injured

AIR BAGS

TL* THE CONTACT OWNS A 2006 FORD F-350. WHILE DRIVING 35 MPH ON THE INTERSTATE, THE DRIVER LOST CONTROL DUE TO BLACK ICE. THE CONTACT DROVE INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED OUT OF THE DITCH. THE CONTACT STRUCK THE CENTER CONSOLE AND SUSTAINED A CONCUSSION, AND SEVERE PAIN TO THE HEAD, NECK, AND SHOULDERS. THE DRIVER SUSTAINED A CONCUSSION AND ANOTHER PASSENGER SUSTAINED UNDISCLOSED INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE'S SEAT WAS CONSIDERED A FIFTH SEAT FOR ANY INDIVIDUAL. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA complaint #10949883 — an unverified report by a vehicle owner.

2006 Ford F-350 at 106,428 miles Peaster, TX Crash 1 injured

AIR BAGS

I WAS DRIVING ON NORTHBOUND FM 920 BETWEEN PEASTER AND POOLVILLE, TEXAS IN THE RAIN. BECAUSE OF THE RAIN, I WAS NOT DRIVING THE SPEED LIMIT OF 60 MPH, ONLY DRIVING APPROXIMATELY 50 MPH. THERE WERE TWO VEHICLES APPROACHING ME SOUTHBOUND ON FM 920. ONE OF THEM WAS PASSING A VEHICLE AND WAS DRIVING HEAD ON TO ME WHILE PASSING THE OTHER VEHICLE IN THE RAIN. I DID NOT WANT HER TO HIT ME SO I SWERVED TO MISS HER AND ENDED UP IN A DITCH AND HIT A TREE HEAD ON. THE AIRBAGS DID NOT DEPLOY. MY PICKUP WAS TOTALED. BOTH OF THE OTHER VEHICLES LEFT THE SCENE OF THE ACCIDENT.

NHTSA complaint #10714112 — an unverified report by a vehicle owner.

2008 Ford F-350 at 80,000 miles Centreville, VA Crash

AIR BAGS

TL* THE CONTACT OWNS A 2008 FORD F-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SLID ON ICE AND CRASHED INTO A PARKED TRAILER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE FOR THIS CRASH WAS 80,000. IN ADDITION, WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT STRUCK A DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE BODY SHOP WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES IN EITHER CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10689403 — an unverified report by a vehicle owner.

2001 Ford F-350 at 183,000 miles Port Reading, NJ Crash 1 injured

AIR BAGS

I SLID ON BLACK ICE COASTING DOWN A SMALL HILL ON THE ROADWAY DOING 35 MPH IN A 45 MPH ZONE. THE MOMENTUM & WEIGHT OF THE VEHICLE MADE THE VEHICLE VEER OFF THE ROAD INTO A PINE TREE. DESPITE MY BEST EFFORTS TO TAKE MY FOOT OFF THE GAS & STEER IN THE DIRECTION WHERE THE VEHICLE WAS SLIDING (AS WE WERE ALWAYS TAUGHT TO DO), I HAD NO CONTROL OVER WHERE MY VEHICLE WAS GOING. I HIT A PINE TREE RATHER HARD. MY FRIEND WAS TRAVELING BEHIND ME & WATCHED IT HAPPEN. I HIT (BRUISED) MY ARM & KNEE BUT DIDN'T REQUIRE AN AMBULANCE. THE FRAME, FENDER, HOOD & HEADLIGHT ALL GOT CRUMPLED. LUCKILY THE STEEL FRAME, HEAVY LARGE TOW HOOK IN FRONT & STEEL BUMPER TOOK MOST OF THE FORCE CAUSING THOSE PARTS & THE STEEL COMPLETE FRAME (INCLUDING THE LEAF SPRINGS UNDERNEATH) TO CRUMPLE UNDER IMPACT. THE PINE TREE WOUND UP EMBEDDED IN & ALL AROUND THAT HOOK & GRILL. HOWEVER, THE FORCE OF SUCH A CRASH SHOULD HAVE DEPLOYED THE 2 FRONT AIRBAGS. NEITHER ONE DID DEPLOY! MY QUESTION IS, WHY DIDN'T IT?! THE IMPACT SURELY WAS ONE THAT SHOULD HAVE DEPLOYED AN AIRBAG! ARE THEY DEFECTIVE?! LUCKILY I DIDN'T SUSTAIN GREAT INJURIES OR GET KILLED. HOW ARE WE TO TRUST THE SAFETY OF VEHICLES WHEN THE VERY PARTS THAT ARE INSTALLED DON'T PERFORM THEIR JOB? WE TRUST THE VEHICLES TO BE RELIABLE & PROTECT US. THAT'S WHY WE CHOOSE CERTAIN VEHICLES & PAY BIG BUCKS TO HAVE THE SAFETY FEATURES WE WANT IN THEM & TO PROTECT US. IRONICALLY, THIS WASN'T THE FIRST TIME THIS HAPPENED. A FAMILY MEMBER'S FORD PICKUP'S AIRBAG NEVER DEPLOYED EITHER WHEN THEY HAD A FRONTAL CRASH. WHAT IS FORD DOING ABOUT ADDRESSING THIS ISSUE WITH THEIR VEHICLES' AIRBAGS NOT FUNCTIONING?! IN ORDER TO SAVE LIVES A VEHICLE MUST BE SAFE BY BEING IN GOOD WORKING ORDER! WE PAY FOR SAFETY & EVERYTHING TO BE WORKING PROPERLY YET ARE FINDING OUT FORD VEHICLES AREN'T BUILT AS FORD TOUGH AS THEY CLAIM!

NHTSA complaint #10664685 — an unverified report by a vehicle owner.

2006 Ford F-350 at 2,018 miles Joplin, MO Crash

AIR BAGS

TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,018. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10652785 — an unverified report by a vehicle owner.

2009 Ford F-350 at 53,000 miles Crystal River, FL Crash

AIR BAGS

CAR PULLED OUT OF SIDE ROAD CROSSING MY PATH. I STRUCK HIS CAR BROADSIDE IN DRIVER DOOR. MY AIR BAG RESTRAINTS DID NOT DEPLOY. I WAS TRAVELING APPROXIMATELY 45-50 AT POINT OF IMPACT. FORTUNATELY I WAS NOT INJURED, BUT MY AIR BAGS SHOULD HAVE DEPLOYED!

NHTSA complaint #10567704 — an unverified report by a vehicle owner.

2006 Ford F-350 at 161,000 miles Clover, NC Crash 1 killed

AIR BAGS

TL* THE CONTACT OWNS A 2006 FORD F-350 . THE CONTACT STATED THAT THE DRIVER WAS TRAVELING AN UNKNOWN SPEED AND CRASHED INTO AN EMBANKMENT. THE IMPACT CAUSED THE VEHICLE TO FLIP IN REVERSE AND LAND ON THE PASSENGER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

NHTSA complaint #10566823 — an unverified report by a vehicle owner.

2008 Ford F-350 at 24,000 miles Saugus, CA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2008 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. ONCE THE VEHICLE WAS STOPPED, THE AIR BAGS THEN ERRONEOUSLY DEPLOYED. THERE WAS A POWDERY SUBSTANCE THAT WAS EMITTED FROM THE AIR BAGS, WHICH CAUSED THE CONTACT TO CHOKE AND BECOME ILL. THE CONTACT ALSO SUSTAINED INJURIES TO THE CHEST, HEART, NECK AND LOWER BACK. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 24,000.

NHTSA complaint #10491429 — an unverified report by a vehicle owner.

2012 Ford F-350 at 4,800 miles East Moline, IL Crash 3 injured

AIR BAGS

TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO SUSTAINED FACIAL INJURIES. THE DRIVER OF THE SECOND VEHICLE ALSO SUSTAINED FACIAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

NHTSA complaint #10488808 — an unverified report by a vehicle owner.

Other Ford F-350 problems