280 of the
3,845 complaints filed about the Ford F-350
are about the fuel system —
7% of everything owners reported.
The worst model year for it is 2005.
My 2013 F-350 Super Duty 6.7 Diesel truck has a problem with the DEF system and power loss. I had a check engine light come on, and an AutoZone scan shows a P20BA Power Train System and a few other codes were noted (see attached documents). I took it to my selling dealer, and they confirmed the Reductant Heater needs to be replaced. I found out there is a recall for this defective part on just about every Ford F-Series 6.7 Diesel "except" my specific year and model. The recall on all of the other F-Series trucks have the same defective part as my truck has. Why is Ford getting away with this. If the part installed in my truck is the same defective part that is being replaced on all of the other trucks, why is my truck not included in the recall, it is the same defective part. It is costing me over $1,700.00 to replace a known to Ford and NTSB, a defective part. I would think Ford should be ordered to include my truck in the recall or replace at cost of parts only and not the full-blown excessive charge I am having to pay. PLEASE HELP
NHTSA complaint #11682365 — an unverified report by a vehicle owner.
Bosch CP4 High Pressure Fuel Pump failed in transit cost $10,713 to repair only 155k miles on new engine. Diesel fuel spilled from engine on highway, lucky no fire. Ford no help.
NHTSA complaint #11669541 — an unverified report by a vehicle owner.
The contact owned a 2014 Ford F-350. The contact stated that while driving and pulling a trailer, the fuel line detached. There were no warning lights illuminated. The vehicle was towed to a truck stop. A mobile mechanic determined that the fuel line needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 75 MPH, the fuel line busted again and was repaired again by the same mobile mechanic. While driving at 75 MPH, the driver noticed fire emerging from the floorboard. The driver sustained third-degree burn injuries to his leg, and medical attention was provided. The vehicle was towed to a tow lot. The insurance deemed the vehicle a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 167,000. The VIN was not available.
NHTSA complaint #11668844 — an unverified report by a vehicle owner.
The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.
NHTSA complaint #11665134 — an unverified report by a vehicle owner.
Vehicle died while driving on the freeway. Towed to the local Ford who did a diagnostic and test they found that the engine is completely done with as there was an engine oil overfill, and it filled the CAC system and melted cylinder eight piston. they’re saying that they will need to replace the entire engine and HP fuel pump in order to repair and I see many others have experienced this same problem.
NHTSA complaint #11661000 — an unverified report by a vehicle owner.
The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 MPH, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.
NHTSA complaint #11643309 — an unverified report by a vehicle owner.
The fuel pump failed and self destructed internal parts of the pump in turn putting metal into the fuel lines resulting in a $15,000 repair bill. The vehicle is available for inspection and has not been repaired. This occurred in November 2024 and has not been driven since due to the costly repair bill. The problem has been confirmed by the dealership and independent service center. The only indication of the issue was when the check engine light illuminated. No other preemptive warning.
NHTSA complaint #11637202 — an unverified report by a vehicle owner.
The fuel injection system is the same as Dodge and Chevrolet. I own a 2014 F350 with a 6.7 Diesel. My truck has been broken down for 6 months, after catastrophic failure in the road due to CP4 fuel injection pump. I continue to look for recalls only to find Dodge and Chevrolet who use same injection pump.
NHTSA complaint #11620747 — an unverified report by a vehicle owner.
Engine is the 2.7 Ecoboost and is becoming louder and louder with many ticks and sounds whether you are driving or idling the vehicle at a stop light. Every morning the engine ticks and revs very high and emits huge billowing white smoke from the exhaust whether it’s warm or cold outside. Believe the engine is needing to be replaced in the upcoming recall from ford for the exact engine.
NHTSA complaint #11612469 — an unverified report by a vehicle owner.
The contact owns a 2006 Ford F-350. The contact stated that while the vehicle was parked, the contact noticed that fuel was leaking underneath the front driver's side of the vehicle. The vehicle was taken to an independent mechanic, who replaced the fuel pump block-off plate and plug. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 190,000.
NHTSA complaint #11588481 — an unverified report by a vehicle owner.
I scan the truck misfire keep popping up I change four coil packs and all new sparkplugs and the same thing 4cyl misfire again and its paper sucking up thru tail pipe
NHTSA complaint #11572050 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford F-350. The contact stated while driving 70 MPH, the vehicle lost motive power and the vehicle was smoking. Additionally, the contact noticed a clinging sound coming from the engine compartment. The contact stated that an 18-wheeler that was driving behind the vehicle, almost crashed into the rear of the vehicle. The contact was able to get the vehicle to the shoulder of the road safely and exited the vehicle. The contact stated the vehicle was engulfed with heavy smoke, but a fire was not present. The contact was concerned for her safety. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.
NHTSA complaint #11569976 — an unverified report by a vehicle owner.
Summary: We purchased a brand new 60000 dollar truck in 2012 or 2013 and was assured by the dealer that it had a warranty to cover any issues until either 100,000 miles or 5-6 years, whichever came first. After 4 years of ownership and around 67,000 miles, the truck started experiencing problems with a high idle and then abruptly shutting off. When taken to the dealer, they couldn't replicate the issues during a brief evaluation. However, a week later, while on the way to the bank, to get cash out for are stay at the hospital to give birth to are 6th child the truck shut off and wouldn't start again. The dealer diagnosed the problem as a faulty high-pressure fuel pump due to water in the fuel and tried to charge the author $15,000 for repairs. The author questioned why the diesel fuel water separator and the second fuel filter system on the truck didn't catch the issue earlier and criticized the dealer for their negligence in ensuring safe and reliable transportation.
NHTSA complaint #11566178 — an unverified report by a vehicle owner.
I spoke with Ford about the service bulletin for the EGR Cooler that expired in April 2023. They said because of the low mileage, to contact you to see if the recall, (21M04), could be added back to this vehicle for repairs.
NHTSA complaint #11562027 — an unverified report by a vehicle owner.
Component; Fuel filter Component Available; Yes Safety; Fuel leak on engine ( Fire Risk ) Reproduced; No Inspected; No Warnings; Smell of fuel/Fuel on ground and water
NHTSA complaint #11555402 — an unverified report by a vehicle owner.
The contact owns a 2009 Ford F-350. The contact stated while driving approximately 50-55 MPH, there was a winding sound detected. The code P0088 was displayed. The contact pulled over and the vehicle was towed to the local dealer where it was diagnosed that the fuel pump had failed, causing metal fragments to enter the engine. The vehicle was repaired. The manufacturer was contacted and provided a case number. The failure mileage was approximately 86,000.
NHTSA complaint #11515513 — an unverified report by a vehicle owner.
CP4 high pressure fuel pump catastrophic failure. My fuel pump grenades and I lost all power on a busy road. I was able to use momentum after the loss of power to safely exit the roadway. I had no warning lamps prior to failure my vehicle will not start now and is currently at a shop being investigated.
NHTSA complaint #11466277 — an unverified report by a vehicle owner.