232 of the
2,290 complaints filed about the Honda Passport
are about the body and structure —
10% of everything owners reported.
The worst model year for it is 2001.
I took my card to Honda Of Staten Island. An advisor took a ride in my car and heard the knocking noise from under the Honda Passport. He asked to have the car be put on a lift to make sure there was nothing dangerous with the passport, after it was checked by a mechanic, they said it was safe to drive, the noise has become louder. I checked on Honda's website with my Vin, and nothing comes up on recall, however when I look with my model, year it says Rr Subframe bolt. I am hoping that Honda does not say they can't find anything wrong when I clearly hear the noise Honda's website is describing. I thought I inform NHTSA about this. I don't want to get into an accident or for that matter anyone else because of this issue.
NHTSA complaint #11752729 — an unverified report by a vehicle owner.
There are major gaps on both top non rail tracks, this is the base exl model without rails. I have been having to remove debree and dirt where gaps located rear top spoiler where I was told by service manager that it looks defective but never got reply. Its been over a year now and honda keeps saying to contact dealership which I have done many times. There shouldn't be any gaps that would cause this issue that would cause dirt and possibly rust. I have owned several vehicles that had no gaps on top trim and am a loyal honda/Acura customer for decades. I just want this defect confirmed and fixed. The suv only has 6k and had nothing but problems with support from honda and dealership. They said due to no models of 2025 exl on lot would take pics and call me about this. Its been a year with only honda rep saying this is dealerships issue to diagnose? Always had great support from honda, but shouldn't honda know specs of this issue? Plan on keeping this great suv for decades but not wanting rust of body problems years down the road. Honda I am disappointed in how this has not been resolved in a timely matter.
NHTSA complaint #11720031 — an unverified report by a vehicle owner.
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.
NHTSA complaint #11698740 — an unverified report by a vehicle owner.
In February of 2024 my 2022 Honda Passport wouldn't let me reverse out of my sloped driveway. I realized the emergency brake must be frozen and sure enough as soon as it hit 33F I was able to release the brake and drive the vehicle. I figured just a little water got into the cable in the rear. In January of 2025 I found myself with the same problem with another frozen brake. I took it into the Honda dealership and after a week they found out there was a leak in the body seam that let water under the driver's seat and froze the emergency brake cables. According to the mechanic, this was either the result of a major collision or a defect. Since the vehicle hasn't been in a collision, this is a concerning defect that Honda has so far refused to cover, including the damage to the soaked carpet. Both times, I had driven for 3-8 hours in pouring rain on the highway. Unacceptable for a 2- year old vehicle to have this issue.
NHTSA complaint #11638955 — an unverified report by a vehicle owner.
The passenger rear door latch will it operate from the inside, thus making it a safety hazard in case of emergency. Inability to open the door from the inside will prevent passenger, often a child, from being able to safely exit a vehicle in an emergency. This is a known issue with Honda and needs to be recalled and repaired.
NHTSA complaint #11571238 — an unverified report by a vehicle owner.
The contact owns a 2001 Honda Passport. The contact stated while driving 60 MPH, the vehicle started shaking abnormally. Several unknown warning lights were illuminated. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the rear sub frame was extremely rusted. The manufacturer was made aware of the failure and advised the contact to replace the vehicle. The failure mileage was approximately 107,000.
NHTSA complaint #11548464 — an unverified report by a vehicle owner.
Electrical Malfunction along w/Braking Systems. Electrical Malfunction, caused braking failure. Collision avoided by driver. Call not switched over due to being connected w/electrical circuit in braking system. This occurred within 30 days of buying vehicle. Emergency Brake, & Braking, not working causing vehicle to role backwards while parked in flat garage. Tailgate not closing properly. Causing loud noises and banging sound while driving. Driver has read manual & confirmed that it is not closing correctly. It would not let me close through any method in car manual. All of these things are connected electronically & or through the electrical system. The computer system that controls the electrical panel of braking, navigation, calls, radio, etc, & recall says braking system assembled incorrectly, causing electronics failure throughout vehicle & communications systems. Less than 30 days after purchase, want Lemon Law in effect. RECALL WAS NOT DISCLOSED TO ME PRIOR TO PURCHASE! EXTREMELY DANGEROUS! I PURCHASED THIS 6/6/23, WITH APPROXIMATELY 1-10 MILES ON IT.
NHTSA complaint #11534977 — an unverified report by a vehicle owner.
I have has consistent problems with the braking system. It will brake and/or show the warning when nothing is there. The jerking of this has caused me to get in an accident June 2020 while moving to a new duty station. It was raining and there were no other cars on this highway thankfully. It was scary and I was even going below the speed limit. This caused my car to become nearly uncontrollable. My children and I were fortunately unharmed, but pretty shaken up. I had everything repaired and the same thing still happens to this day. That was only about 3 months after I purchased my car. I hear a lot of rattling as if something has come undone inside. Many times when I am driving I can feel the car jerk to a certain side or forward. That issue almost caused another accident in Feb 2021. I was backing out of a parking spot with plenty of room between myself and the other cars. My braking warning came on and it stopped my car. Then immediately it jerked back aggressively and almost hit a car behind me. Soon after I managed to back out and shift into drive, it jerked forward while stopping then jerking again. Although it is not all of the time, it has happened enough to cause accidents and almost a lot more. I think the 2019 Honda Passport should be looked into more and corrected. As these issues should not be happening.
NHTSA complaint #11460763 — an unverified report by a vehicle owner.
my frame was rusted throughout at 130k miles the car's rear trail arm mount on the frame detached and almost caused me to run into on by traffic numerous times at 25 mph. only once I stopped to pick up my sons from school the car's rear trail arm detached completely from the frame, I had deemed it undrivable and called for someone to come by and tow it back home. on my own further inspection, I noticed an absurd amount of rust in the rear left side, and holes in the frame. as well as I said the rear trail arm detached from the frame.
NHTSA complaint #11431804 — an unverified report by a vehicle owner.
The contact owns a 2019 Honda Passport. The contact stated that after the vehicle was purchased, he had been hearing abnormal sounds coming from either the hood or the windshield of the vehicle while driving. There were no warning lights illuminated. The contact was relating the failure to NHTSA Campaign Number: 19V784000 (Structure) however, the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
NHTSA complaint #11422297 — an unverified report by a vehicle owner.
I JUST BOUGHT THIS 2020 HONDA PASSPORT EXL 4DAYS AGO. I DECIDED TO CLEAN IT AND WENT IN A TOUCH LESS CARWASH (NO BIG BRUSHES ROLLING TO PAINT). AND THEN AFTER, WE WENT HOME. UPON LEAVING THE CAR, I SAW A DARK SPOT BY THE FRONT PASSENGER DOOR AND IT WAS THE PAINT CHIPPING OFF. IT WASN'T THERE SINCE. ITS A BRAND NEW CAR AND ITS JUST DAYS OLD SO I LOOK AT IT AND CHECK LIKE EVERY 2HRS. I MEAN ITS A $40K CAR AND WITH JUST A SIMPLE CARWASH IT CHIPPED OFF? I'VE READ THIS ISSUE TO SOME OTHERS AND ITS CRAZY THAT IT HAPPENED TO ME. ITS JUST 4DAYS OLD.
NHTSA complaint #11343444 — an unverified report by a vehicle owner.
WHEN SUV IS PARKED THE HATCHBACK CLOSES ON ITS OWN W/O THE KEYFOB OR BUTTON ON HATCH BEING PRESSED. THIS HAS HAPPENED ABOUT SIX TIMES. NOT ABLE TO REPLICATE.
NHTSA complaint #11323002 — an unverified report by a vehicle owner.
AS PER OTHER RECALLS OF THE 2019 HONDA PASSPORT WE ARE HAVING THE SAME SYMPTOMS. THE WINDSHIELD AREA ALONG BOTH A PILLARS ARE POPPING AND MAKING NOISE. THIS IS A PROBLEM WE HAVE BEEN HAVING, FINALLY LOOKING IT UP ON INTERNET WE FOUND THAT OTHER PASSPORTS OF THIS YEAR ARE BEING RECALLED FOR FAULTY WELD SPOTS. WE HAVE HAD THIS NOISE SITTING AT A RED LIGHT, AND CLEAR GOOD WEATHER CONDITIONS AND ALSO WHILE TRAVELING DOWN THE ROAD.
NHTSA complaint #11315738 — an unverified report by a vehicle owner.
AMERICAN HONDA HAS ISSUED A RECALL OF 2019 PASSPORTS DUE TO A LIFE THREATENING, UNREPAIRABLE WELDING ISSUE IN THE BODY OF THE VEHICLE. THE PRESCRIBED REMEDY IS A NEW VEHICLE AS THE ISSUE CANNOT BE REPAIRED PER HONDA. NOTICE AS GIVEN ON 11/08/2019 BUT AS OF 11/28/2019, DEALERS HAVE REFUSED TO CONDUCT AN INSPECTION OR TO AFFIRM THAT MY VEHICLE DOES OR DOES NOT HAVE THE WELDING ERROR. MEANWHILE, ABSENT A REPLACEMENT VEHICLE OR AN INSPECTION, I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND PASSENGERS. IT IS CRUEL PUNISHMENT DURING THE HOLIDAYS TO HAVE A BRAND NEW, EXPENSIVE VEHICLE THAT MAY BE UNSAFE.
NHTSA complaint #11282793 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. WHILE THE CONTACT'S WIFE WAS DRIVING 5 MPH OVER A BUMP IN THE ROAD, THE SUSPENSION FRACTURED. SHE LOST CONTROL OF THE VEHICLE AND LATER NOTICED THAT THE FRAME WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HONDA OF FRONTENAC (885 S LINDBERGH BLVD, ST. LOUIS, MO 63131, (314) 994-1400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO MANGUEST HONDA (5935 S LINDBERGH BLVD, ST LOUIS, MO 63123, 314-649-1200) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11232464 — an unverified report by a vehicle owner.
MY VEHICLE HAS BEEN AT A HONDA DEALERSHIP FOR 3 WEEKS. IT HAS DAMAGE RELATED TO AN ACTIVE RECALL. THE ENTIRE BACK PART OF THE FRAME IS RUSTED, TO THE POINT THERE IS NO 'MEAT' TO FIX THIS ISSUE. WE ARE NOW GETTING ZERO RESPONSE FROM HONDA OR THE DEALERSHIP, AND NEED ASSISTANCE IN A POSITIVE RESOLUTION. THE HONDA CASE # IS: 10V436000. THIS VEHICLE WHEN TOWED HAD TIRES SEPARATING FROM THE BODY, AND IS WAY BEYOND A PATCH-FIX. I FILLED UP THE TANK, APPARENTLY, THE WEIGHT CAUSED A SEPARATION IN THE FRAME. WHEN STATIONARY, A BACK TIRE SEPARATED FROM THE FRAME WHEN THE TOW TRUCK ATTEMPTED TO LOAD THE VEHICLE. THE EXTENT OF FRAME DAMAGE RENDERS THIS UN-FIXABLE...BUT NOW OUR HONDA REP AND OUR DEALERSHIP SERVICE MANAGER WILL NOT RETURN PHONE CALLS. PLEASE HELP!
NHTSA complaint #11231516 — an unverified report by a vehicle owner.
LOOSE PLASTIC TRIM ABOVE DRIVER'S SIDE HEADLIGHT. IT MOVES ABOUT 1/4 INCH. THIS WILL FLEX IN THE TURBULENCE AND BREAK IN TIME. IT COULD THEN FALL OFF THE VEHICLE AND STRIKE A PEDESTRIAN OR ANOTHER VEHICLE. THE PASSPORT WAS SOLD NEW IN THIS CONDITION.
NHTSA complaint #11220261 — an unverified report by a vehicle owner.