233 of the
2,340 complaints filed about the Honda Passport
are about the electrical system —
100% of everything owners reported.
The worst model year for it is 2019.
Vehicle has excessive battery drain at times. Auto start-stop causes car to stop in traffic and difficult to restart. The original battery was replaced at 3 1/2 years of age. The replacement battery failed after about 2 years of service and replaced under warranty. That battery has now failed again. The car is a little over 6 years old and by all rights should only now need a replacement battery. I suspect parasitic drain problem but the dealer has only replaced the battery and no other parts I'm aware of.
NHTSA complaint #11764118 — an unverified report by a vehicle owner.
My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasing the brake pedal does not always cause the vehicle to restart normally. At times it struggles or fails to restart, requiring a manual restart. This can leave the vehicle unable to move in active traffic and create a collision hazard. On September 1, 2026, at 61,133 miles, an authorized Honda dealer inspected the vehicle and confirmed the concern. The technician documented that it would not start or would struggle to restart after Idle Start Stop activation, found the starter weak, and recommended replacement. I paid $200 for the diagnosis. Honda Corporate advised that another software/system update was applicable and had not yet been performed; an earlier update was reportedly performed in 2023. Honda also advised that replacement starters were backordered/out of stock. The starter was repaired by an independent shop on September 10, 2026. Honda advised that the starter was not covered because the warranty had expired. I asked whether it would have been covered if the warranty were still active, and Honda stated it would not because the condition is not a recall. No police or insurance inspection occurred. The vehicle was inspected by Honda and serviced by an independent repair facility. Repair documentation is available. No warning lamp or message was observed. I request that NHTSA investigate whether this is a safety-related defect involving the starter, Idle Start Stop system, software, electrical system, or related components. I have invoices of the cost associated with the battery replacement and stater repair.
NHTSA complaint #11763675 — an unverified report by a vehicle owner.
The Auto Idle Stop feature failed to restart the car after sitting at a stoplight twice this past week. The dealer (Frank Leta Hoda) diagnosed the problem as a "bad starter". I believe this falls under the active investigation EA22005 - No Start After Auto Start/Stop Engages. The vehicle is two years old with 40,378 miles at the time of reporting the problem to the dealer. I reported this to Honda Corp and was assigned case number 16619534 which is being reviewed. The two incidents happened without warning during drives when I had already pushed the button to disengage the Auto Idle Stop feature and was not expecting the engine to turn off at all.
NHTSA complaint #11763158 — an unverified report by a vehicle owner.
The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted. The failure was a recurring failure. The screen was illuminated during the failure. The contact stated that while opening and closing the doors and pressing the Push-to-Start button to turn off the accessories, the vehicle operated as needed. The contact suffered emotional and mental distress from the failures. The failure mileage was approximately 10,000.
NHTSA complaint #11762689 — an unverified report by a vehicle owner.
Driving from [XXX] to [XXX], just over 1hr into trip @ 100 miles out of town and on one of the many steep inclines on the route, the engine power seemed to pulse, as if increase and decrease of gas/acceleration, then has every single alert possible illuminated on dash with the bell sound: Electric power steering system problem, steering assist reduced. Electric parking brake system problem, parking brake not available. Brake system problem, brake performance may be reduced. Brake hold system problem, apply brake when stopped. Vehicle stability assist system problem, reduced traction and handling. Trailer stability assist system problem. Hill descent control system problem, apply brake when descending. Hill start assist problem, vehicle may roll upon brake release. Adaptive cruise control system problem. Collision mitigation braking system problem. Road departure mitigation system problem. Low speed braking control problem. Emission system problem, avoid heavy acceleration and high speed. All wheel drive system problem, only front wheels may be powered. All alerts ending with 'See your dealer' The car then had reduced power which was a significant safety concern and driving risk when navigating hills and traffic flowing at 75mph uphill while this vehicle going slower and slower regardless of gas pedal pressure: 65mph, than 60mph, than 55mph, than 50mhp eating gas like crazy. Coasted into gas station to asses. At low speed there was a rattle upon pressing gas pedal coming from under the hood. The vehicle is 3 months old and has 4,197 miles. It is not simply that the alerts illuminated, those systems were all affected: braking, steering, acceleration, lane departure, cruise control etc. all were not working. Heavy acceleration and high speed were not even an option. Somehow made it back to [XXX] in limp/aux mode. Dealer has had vehicle for 6 hours and no update other than, 'it's not the battery' INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762827 — an unverified report by a vehicle owner.
I have a 2025 Honda Passport with approximately 22,776 miles. Over the past several weeks, the vehicle has developed a progressively worsening starting problem that appears to be heat-related. After the vehicle is driven normally and reaches full operating temperature, then is shut off and allowed to sit for approximately 10 to 30 minutes, the engine will sometimes crank very slowly and sound as though the starter is laboring to turn the engine. The frequency and severity have increased over time. On two recent occasions, the engine barely turned over before starting. After the vehicle sits overnight and cools completely, it starts normally and cranks smoothly. A second related problem occurs when the Auto Idle Stop/Start system is active. Both my wife and I have experienced very slow restarts at stoplights. More recently, the engine failed to restart automatically after Auto Idle Stop shut the engine off. I had to shift the vehicle into Park and press the engine START/STOP button multiple times before the engine finally turned over and restarted. This created a safety concern because the vehicle was temporarily unable to move while stopped in traffic. The vehicle was taken to an authorized Honda dealer for three full working days. The dealer reported that the battery, alternator, starter, charging system, and starting system all tested normal, and no diagnostic trouble codes were present. However, the dealer’s written repair description does not state that the vehicle was road-tested and then allowed to sit through the 10–30 minute hot-soak period that consistently produces the problem. The dealer stated that they allowed the vehicle to idle for an extended period and performed multiple starts, but this did not reproduce the conditions under which the problem occurs. I also opened a case with American Honda. Honda advised that they would not escalate the issue to engineering until the vehicle had been returned to the dealer one or two additional times. The probl
NHTSA complaint #11762545 — an unverified report by a vehicle owner.
This is a failure of 2019-2020 Passport Pilot MOST Bus Network Recall of 2021. My Passport was serviced for 23-047 1923 FAKRA Service Cables at MOST Bus Network on October 26, 2023. The system has failed again. The Most system has popping, crackling and then goes out. Takes several minutes to recover. Presents the same safety hazard as the original recall I have video which I will show to the dealer on Thursday September 10, 2026
NHTSA complaint #11762440 — an unverified report by a vehicle owner.
Re: Case #[XXX] – Outstanding Concerns Case #[XXX] 2026 Honda PASSPORT, VIN: [XXX]. As we discussed, I am requesting that American Honda Motor Co. voluntarily repurchase my 2026 Honda Passport TrailSport Elite. March 9, 2026: During a scheduled oil change, I reported the phone echo and infotainment concerns. The dealership was unable to duplicate the issue at that time. May 27, 2026: Vehicle evaluated for recurring infotainment concerns. The issues were not resolved. June 1, 2026: Vehicle returned for continued infotainment concerns. The issues remained unresolved. June 19, 2026: The dealership replaced the entire infotainment/head unit. Unfortunately, the original defects persisted immediately following the repair. In addition, Honda released an over-the-air (OTA) software update in March 2026. That update also did not resolve the infotainment defects. Since purchasing the vehicle in late October 2025, I have experienced persistent infotainment defects, including a phone echo affecting the receiving party on every outgoing phone call. Since I began formally documenting the issues in March 2026, I have documented 21 infotainment freezes and screen blackout incidents. These issues began shortly after I purchased the vehicle in November 2025 but were not individually documented until March. The multiple issues with my infotainment system screen blacking out while driving is a significant safety concern and prohibits my ability To safely use my car for maps and GPS road conditions in the daily mountain areas I drive safely. Despite my attempt to bring this to Honda corporate on two separate occasions, they are dismissing the case. Honda engineers have admitted as of July 2, 2026 in writing that this is a known issue and they are admitted in writing, there is no fix. My Honda dealer has worked relentlessly to try to help me and Honda corporate customer service has dismissed me. I need help for my significant safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
NHTSA complaint #11762461 — an unverified report by a vehicle owner.
I own a 2020 Honda Passport Elite with approximately 63,000 miles. The infotainment display intermittently goes completely black while driving. When this occurs, the rearview camera also becomes unavailable. I have also experienced crackling or electrical-type noise through the speakers during the problem. The problem is intermittent. The system may operate normally for an extended period and then suddenly fail. On several occasions, the display went black, returned to normal, and then went black again several times while driving. After the vehicle was stopped and later restarted, the system returned to normal operation. This is a safety concern because the rearview camera can become unavailable, particularly when the vehicle is being operated normally and the driver cannot predict when the failure will occur. Honda Safety Recall 23-047 was previously performed on this vehicle. I contacted American Honda Customer Service, and Honda's records show that the recall repair was completed on June 30, 2023. Honda currently shows no open recall or warranty coverage for this problem. The symptoms I am now experiencing are similar to those associated with the MOST bus/FAKRA connector problem addressed by Honda, including display problems, audio problems and intermittent or blank rearview-camera operation. The vehicle has not yet been diagnosed or repaired for this current occurrence. I am requesting that NHTSA review this complaint to determine whether this may represent a recurring safety-related defect after the previous recall repair and whether further investigation or action by Honda is warranted.
NHTSA complaint #11761808 — an unverified report by a vehicle owner.
“Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or shutting down the engine. This has happened numerous times in heavy traffic and creates a hazard. There is a button to depress to shut off the Idle-Stop but it must be done every time the car ignition is shut off then on. This is not a normal habit of long term drivers. After two inspections at the dealer and several phone calls Honda says they can not replicate the problem when serviced thus offering no solution. Searches online for assistance has revealed that this is a highly prevalent problem with Honda and Acura vehicles since 2019. As an elderly (over 75) driver with an excellent driving record it is creating a troublesome risk when driving.
NHTSA complaint #11761607 — an unverified report by a vehicle owner.
On August 14th I brought the vehicle to Coconut Point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to Coconut Point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.
NHTSA complaint #11760468 — an unverified report by a vehicle owner.
There is a known issue with auto idle feature. If you do not manually turn off every time it stays on and occasionally will cause car issue when stopping. I have had it happen in vehicle about a dozen times. When you fully depress brake engine is suppose to i gel to save gas however on occasion the vehicle will completely stall out. I have had this issue happen when approaching stop signs or in traffic situations. The biggest problem is trying to reengage car. Sometimes you can feel it starting to do this and if you quickly apply gas you can avoid it however sometimes the car will lock up with display lights and you have to keep pushing the Engine stop button to turn off the vehicle and turn vehicle back on. It is sometimes difficult to even turn off engine vehicle when this happens but seems to be only way to get vehicle to respond. I have had vehicles behind me almost hit me while I try to get vehicle out of this mode. I know it’s an issue as it’s all over the forums when you search for fix.
NHTSA complaint #11758706 — an unverified report by a vehicle owner.
The car has failed to start on numerous occasions. The car has stalled due to the auto start/stop and the dealership told me that the battery needs to fail testing in order to replace under warranty. This is a major safety risk and the dealership said it’s a known issue but they can’t fix it. A recall needs to be put out immediately.
NHTSA complaint #11757484 — an unverified report by a vehicle owner.
2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem
NHTSA complaint #11757163 — an unverified report by a vehicle owner.
My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable car!
NHTSA complaint #11756761 — an unverified report by a vehicle owner.
The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of July. The vehicle was taken to the dealer, where it was diagnosed with a faulty battery, and the battery was replaced; however, the failure recurred approximately one week later. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
NHTSA complaint #11756798 — an unverified report by a vehicle owner.
Over the past two weeks we have been experiencing issues with the Auto Idle Stop device on my 2025 Honda Passport. This has resulted in being temporarily stalled at several busy intersections. I have reported this issue to a Honda dealership where the issue was verified and it is scheduled for a Starter replacement when the part is received from back order.
NHTSA complaint #11756352 — an unverified report by a vehicle owner.
The starter motor on my 2022 Honda Passport failed, causing a complete 'no-restart' condition after entering Auto Idle-Stop mode. The vehicle previously received the mandatory PGM-FI idle-stop software update under Honda Service Bulletin 23-008, proving that the software fix does not protect the hardware from failing. The dealership diagnosed a failed starter but stated that my 2022 model is excluded from the 10-year starter warranty extension under Service Bulletin 23-009, leaving me to pay out-of-pocket for a known defect. I am filing this to support the ongoing NHTSA Engineering Analysis regarding Honda Auto Idle-Stop system failures, as the defect creates a dangerous stall risk at intersections
NHTSA complaint #11755375 — an unverified report by a vehicle owner.
For several months before the failure, the Auto Idle Stop (engine stop-start) system became progressively slower to restart the engine after stopping. Each restart sounded sluggish, as though the starter was dragging, and the vehicle would remain stopped for several extra seconds before moving. This occurred repeatedly at traffic lights and other stops creating a safety concern as drivers behind me expected my vehicle to begin moving when traffic started. The unexpected delay increased the risk of being rear-ended or causing confusion in traffic. The failure eventually became complete. While stopped on a two-lane road waiting for another vehicle to turn left into a driveway, the engine shut off as expected with the Auto Idle Stop system engaged but did not restart when I released the brake. Instead, the vehicle entered what appeared to be a neutral state and could not be driven. I was unable to restart the vehicle for several minutes, leaving it disabled in the travel lane while other vehicles had to drive around it. This created a safety hazard because the vehicle was stranded in an active roadway. The vehicle had not previously displayed any warning messages related to this condition. Looking back, the progressively slower and dragging engine restarts appear to have been warning signs before the complete failure to restart. The vehicle is scheduled for inspection the Honda dealership this week. The failed components should be available for inspection if requested.
NHTSA complaint #11753210 — an unverified report by a vehicle owner.
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and the driver reacted with road rage. On July 16, 2026, at approximately 6:03 p.m., my young son was in the vehicle with me. While I was driving in traffic, the vehicle again braked on its own with no obstacle ahead. A sedan behind me nearly rear-ended me. This sudden, uncommanded braking happens without warning while I am driving in traffic and has nearly caused a rear-end collision on both occasions. It is terrifying and I no longer feel safe driving this vehicle, especially with my child. The same vehicle also has ongoing electrical and drive-power failures (loss of power while driving, repeated stalling in reverse, and complete no-start events) that I have reported separately. Three dealerships have been unable to identify or correct the problems. No crash has occurred yet, but only because the drivers behind me reacted in time. The vehicle is available for inspection.
NHTSA complaint #11752177 — an unverified report by a vehicle owner.