314 of the
2,340 complaints filed about the Honda Passport
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2019.
314
Complaints
100%
Share of all complaints
17
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
Adaptive Cruise Control Automatic Emergency Braking Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Auto -high beams Every time I start up my car all the above error messages come up stating there is a problem. My cruise control is not able to be used at all. This appears to be a very common issue amongst Honda Sensing from the research I have done. Honda was even taken to court over this issue.
NHTSA complaint #11762628 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control Automatic Emergency Braking Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Auto -high beams Every time I start up my car all the above error messages come up stating there is a problem. My cruise control is not able to be used at all. This appears to be a very common issue amongst Honda Sensing from the research I have done. Honda was even taken to court over this issue.
NHTSA complaint #11762628 — an unverified report by a vehicle owner.
Adaptive Cruise Control Automatic Emergency Braking Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Auto -high beams Every time I start up my car all the above error messages come up stating there is a problem. My cruise control is not able to be used at all. This appears to be a very common issue amongst Honda Sensing from the research I have done. Honda was even taken to court over this issue.
NHTSA complaint #11762628 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am experiencing a sudden and total failure of the front windshield-mounted camera sensor on my 2020 Honda Passport. Without warning, the vehicle's dashboard displays a cascade of simultaneous critical system errors as documented in my attachments. When this camera fails, it completely disables the entire Honda Sensing safety suite. The vehicle abruptly loses critical crash-avoidance features, including Automatic Emergency Braking, Forward Collision Warning, and Lane Keep Assist. Operating the vehicle with a constantly flashing dashboard while suddenly lacking the advertised safety features poses an immediate safety hazard. My local Honda dealership confirmed the front camera component is defective. However, Honda refuses to issue a safety recall or cover the full cost of the repair, offering only a partial "goodwill" assistance gesture that forces me to pay out-of-pocket for an inherently dangerous factory defect. This camera architecture mirrors the exact defect currently being litigated in active California class action lawsuits (e.g., Jones, et al. v. American Honda Motor Co. Inc.) for other Honda models. The Passport should be included in a safety recall immediately.
NHTSA complaint #11762262 — an unverified report by a vehicle owner.
I am experiencing a sudden and total failure of the front windshield-mounted camera sensor on my 2020 Honda Passport. Without warning, the vehicle's dashboard displays a cascade of simultaneous critical system errors as documented in my attachments. When this camera fails, it completely disables the entire Honda Sensing safety suite. The vehicle abruptly loses critical crash-avoidance features, including Automatic Emergency Braking, Forward Collision Warning, and Lane Keep Assist. Operating the vehicle with a constantly flashing dashboard while suddenly lacking the advertised safety features poses an immediate safety hazard. My local Honda dealership confirmed the front camera component is defective. However, Honda refuses to issue a safety recall or cover the full cost of the repair, offering only a partial "goodwill" assistance gesture that forces me to pay out-of-pocket for an inherently dangerous factory defect. This camera architecture mirrors the exact defect currently being litigated in active California class action lawsuits (e.g., Jones, et al. v. American Honda Motor Co. Inc.) for other Honda models. The Passport should be included in a safety recall immediately.
NHTSA complaint #11762262 — an unverified report by a vehicle owner.
I am experiencing a sudden and total failure of the front windshield-mounted camera sensor on my 2020 Honda Passport. Without warning, the vehicle's dashboard displays a cascade of simultaneous critical system errors as documented in my attachments. When this camera fails, it completely disables the entire Honda Sensing safety suite. The vehicle abruptly loses critical crash-avoidance features, including Automatic Emergency Braking, Forward Collision Warning, and Lane Keep Assist. Operating the vehicle with a constantly flashing dashboard while suddenly lacking the advertised safety features poses an immediate safety hazard. My local Honda dealership confirmed the front camera component is defective. However, Honda refuses to issue a safety recall or cover the full cost of the repair, offering only a partial "goodwill" assistance gesture that forces me to pay out-of-pocket for an inherently dangerous factory defect. This camera architecture mirrors the exact defect currently being litigated in active California class action lawsuits (e.g., Jones, et al. v. American Honda Motor Co. Inc.) for other Honda models. The Passport should be included in a safety recall immediately.
NHTSA complaint #11762262 — an unverified report by a vehicle owner.
This has happened several times but today it was dangerous. I was doing around 40mph and there were some changes in the concrete color and my car slammed on the breaks (again) for no reason. I was almost hit. This keeps happening in my vehicle and I am terrified to drive it. Please help get this recalled. I have a child with cancer and I bought this safer vehicle to transport her to the hospital.
NHTSA complaint #11760788 — an unverified report by a vehicle owner.
I am writing to formally request goodwill assistance regarding a significant hardware failure in my 2019 Honda Passport. My vehicle is currently experiencing diagnostic trouble code U3000-49 (Internal Electronic Failure of the Multipurpose Camera Unit), which has completely disabled my Honda Sensing suite, including Adaptive Cruise Control, Lane Keeping Assist, and Collision Mitigation. While my vehicle has approximately 76,000 miles and is out of the original bumper-to-bumper warranty, I am deeply concerned that this is a premature internal electronic component failure rather than normal wear and tear. Why I Am Reaching Out: Widespread Hardware Defect: The U3000-49 internal circuit board failure is a known, heavily documented issue impacting Honda Sensing-equipped vehicles (such as the closely related Honda Pilot and Odyssey models built on the same architecture). Safety Impact: This failure shuts down primary active safety features that were a core part of why I purchased a Honda. A structural component failure disabling safety features after roughly 7 years of ownership is unreasonable for a brand with Honda's reputation for longevity. Exclusion from Current Actions: I am aware of ongoing class-action litigation regarding these exact front sensor camera failures in Honda vehicles. While my specific vehicle model year/trim configuration is not currently named in the active scope of those specific lawsuits, the mechanical and electronic reality of the part is identical. Replacing this unit and performing the mandatory ADAS static calibration quotes out to over $1,500–$2,000 at local service centers—an extreme financial burden for a manufacturing-related internal circuit board failure. Given my loyalty to the brand and the safety-critical nature of these systems, I am asking Honda to step in and offer goodwill assistance to cover or heavily subsidize the replacement and calibration of this failed multipurpose camera unit. Thank you for your time, considerati
NHTSA complaint #11759609 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am writing to formally request goodwill assistance regarding a significant hardware failure in my 2019 Honda Passport. My vehicle is currently experiencing diagnostic trouble code U3000-49 (Internal Electronic Failure of the Multipurpose Camera Unit), which has completely disabled my Honda Sensing suite, including Adaptive Cruise Control, Lane Keeping Assist, and Collision Mitigation. While my vehicle has approximately 76,000 miles and is out of the original bumper-to-bumper warranty, I am deeply concerned that this is a premature internal electronic component failure rather than normal wear and tear. Why I Am Reaching Out: Widespread Hardware Defect: The U3000-49 internal circuit board failure is a known, heavily documented issue impacting Honda Sensing-equipped vehicles (such as the closely related Honda Pilot and Odyssey models built on the same architecture). Safety Impact: This failure shuts down primary active safety features that were a core part of why I purchased a Honda. A structural component failure disabling safety features after roughly 7 years of ownership is unreasonable for a brand with Honda's reputation for longevity. Exclusion from Current Actions: I am aware of ongoing class-action litigation regarding these exact front sensor camera failures in Honda vehicles. While my specific vehicle model year/trim configuration is not currently named in the active scope of those specific lawsuits, the mechanical and electronic reality of the part is identical. Replacing this unit and performing the mandatory ADAS static calibration quotes out to over $1,500–$2,000 at local service centers—an extreme financial burden for a manufacturing-related internal circuit board failure. Given my loyalty to the brand and the safety-critical nature of these systems, I am asking Honda to step in and offer goodwill assistance to cover or heavily subsidize the replacement and calibration of this failed multipurpose camera unit. Thank you for your time, considerati
NHTSA complaint #11759609 — an unverified report by a vehicle owner.
I am writing to formally request goodwill assistance regarding a significant hardware failure in my 2019 Honda Passport. My vehicle is currently experiencing diagnostic trouble code U3000-49 (Internal Electronic Failure of the Multipurpose Camera Unit), which has completely disabled my Honda Sensing suite, including Adaptive Cruise Control, Lane Keeping Assist, and Collision Mitigation. While my vehicle has approximately 76,000 miles and is out of the original bumper-to-bumper warranty, I am deeply concerned that this is a premature internal electronic component failure rather than normal wear and tear. Why I Am Reaching Out: Widespread Hardware Defect: The U3000-49 internal circuit board failure is a known, heavily documented issue impacting Honda Sensing-equipped vehicles (such as the closely related Honda Pilot and Odyssey models built on the same architecture). Safety Impact: This failure shuts down primary active safety features that were a core part of why I purchased a Honda. A structural component failure disabling safety features after roughly 7 years of ownership is unreasonable for a brand with Honda's reputation for longevity. Exclusion from Current Actions: I am aware of ongoing class-action litigation regarding these exact front sensor camera failures in Honda vehicles. While my specific vehicle model year/trim configuration is not currently named in the active scope of those specific lawsuits, the mechanical and electronic reality of the part is identical. Replacing this unit and performing the mandatory ADAS static calibration quotes out to over $1,500–$2,000 at local service centers—an extreme financial burden for a manufacturing-related internal circuit board failure. Given my loyalty to the brand and the safety-critical nature of these systems, I am asking Honda to step in and offer goodwill assistance to cover or heavily subsidize the replacement and calibration of this failed multipurpose camera unit. Thank you for your time, considerati
NHTSA complaint #11759609 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda Passport. The contact stated that while driving 45 MPH, the Forward Collision Avoidance activated, and the vehicle stopped. The contact stated that the braking was aggressive. The contact stated that the failure was persistent. The contact stated that the vehicle was the only form of transportation. The contact stated that the vehicle was unsafe to use while transporting minor children. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that an unknown recall repair was performed previously; however, the failure occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11757422 — an unverified report by a vehicle owner.
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
U3000-49, front facing camera issue, obviously a known flaw, message boards flooded with complaints and ridiculous costs to repair, us included to the tune of $2400. Class action suit filed June 2028: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756927 — an unverified report by a vehicle owner.
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / NHTSA Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.
NHTSA complaint #11756246 — an unverified report by a vehicle owner.
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / NHTSA Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.
NHTSA complaint #11756246 — an unverified report by a vehicle owner.
The front multipurpose camera system failed, triggering multiple safety warning lights simultaneously, including ACC (Adaptive Cruise Control), LKAS (Lane Keeping Assist System), and related camera-dependent safety systems, along with a "Multipurpose Camera Unit" fault code U3000-49. The failure pattern has been intermittent and inconsistent: on some drives, warning lights are absent at startup and appear after several minutes of driving; on other occasions the warnings appear immediately at startup; duration before onset varies from trip to trip. This vehicle falls within the range covered by a prior Honda recall (Recall 19-020 / NHTSA Campaign for 2019-2020 Passport) addressing software programming errors in the front control module causing improper display of instrument panel and delayed or missing rearview camera images. The current failure presents similar camera-related safety system symptoms. A dealership inspection recommended replacement of the multipurpose camera unit at an estimated cost of approximately $2,000, without confirming the root cause of the failure. Safety concern: Loss of ACC, LKAS, and related driver-assist camera systems while driving, with warnings appearing unpredictably during operation, some minutes into a drive rather than at startup, suggesting a fault that may not always be evident during a pre-drive check.
NHTSA complaint #11756246 — an unverified report by a vehicle owner.
I was driving approximately 70 MPH, on a freeway in rain; I moved to the passing lane to go around a semi-truck. Spray from the semi was heavy but I could still see the road. Suddenly, the car brakes engaged very strongly. We were jolted forward in our seats. Had a car been following me, that driver may not have had time to brake himself. I believe the dash flashed a large braking sign. It only happened once. I'm reporting it to the dealer tomorrow for the first time.
NHTSA complaint #11754813 — an unverified report by a vehicle owner.
I was driving approximately 70 MPH, on a freeway in rain; I moved to the passing lane to go around a semi-truck. Spray from the semi was heavy but I could still see the road. Suddenly, the car brakes engaged very strongly. We were jolted forward in our seats. Had a car been following me, that driver may not have had time to brake himself. I believe the dash flashed a large braking sign. It only happened once. I'm reporting it to the dealer tomorrow for the first time.
NHTSA complaint #11754813 — an unverified report by a vehicle owner.