154 of the
2,340 complaints filed about the Honda Passport
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2019.
My 2022 Honda Passport EX-L began experiencing intermittent starting problems in July 2025, including hesitation and clicking sounds. The battery was replaced in July 2025, but the problem continued. The main safety concern involves the Idle Start Stop system. When the engine shuts off while stopped at a traffic light, releasing the brake pedal does not always cause the vehicle to restart normally. At times it struggles or fails to restart, requiring a manual restart. This can leave the vehicle unable to move in active traffic and create a collision hazard. On September 1, 2026, at 61,133 miles, an authorized Honda dealer inspected the vehicle and confirmed the concern. The technician documented that it would not start or would struggle to restart after Idle Start Stop activation, found the starter weak, and recommended replacement. I paid $200 for the diagnosis. Honda Corporate advised that another software/system update was applicable and had not yet been performed; an earlier update was reportedly performed in 2023. Honda also advised that replacement starters were backordered/out of stock. The starter was repaired by an independent shop on September 10, 2026. Honda advised that the starter was not covered because the warranty had expired. I asked whether it would have been covered if the warranty were still active, and Honda stated it would not because the condition is not a recall. No police or insurance inspection occurred. The vehicle was inspected by Honda and serviced by an independent repair facility. Repair documentation is available. No warning lamp or message was observed. I request that NHTSA investigate whether this is a safety-related defect involving the starter, Idle Start Stop system, software, electrical system, or related components. I have invoices of the cost associated with the battery replacement and stater repair.
NHTSA complaint #11763675 — an unverified report by a vehicle owner.
Driving from [XXX] to [XXX], just over 1hr into trip @ 100 miles out of town and on one of the many steep inclines on the route, the engine power seemed to pulse, as if increase and decrease of gas/acceleration, then has every single alert possible illuminated on dash with the bell sound: Electric power steering system problem, steering assist reduced. Electric parking brake system problem, parking brake not available. Brake system problem, brake performance may be reduced. Brake hold system problem, apply brake when stopped. Vehicle stability assist system problem, reduced traction and handling. Trailer stability assist system problem. Hill descent control system problem, apply brake when descending. Hill start assist problem, vehicle may roll upon brake release. Adaptive cruise control system problem. Collision mitigation braking system problem. Road departure mitigation system problem. Low speed braking control problem. Emission system problem, avoid heavy acceleration and high speed. All wheel drive system problem, only front wheels may be powered. All alerts ending with 'See your dealer' The car then had reduced power which was a significant safety concern and driving risk when navigating hills and traffic flowing at 75mph uphill while this vehicle going slower and slower regardless of gas pedal pressure: 65mph, than 60mph, than 55mph, than 50mhp eating gas like crazy. Coasted into gas station to asses. At low speed there was a rattle upon pressing gas pedal coming from under the hood. The vehicle is 3 months old and has 4,197 miles. It is not simply that the alerts illuminated, those systems were all affected: braking, steering, acceleration, lane departure, cruise control etc. all were not working. Heavy acceleration and high speed were not even an option. Somehow made it back to [XXX] in limp/aux mode. Dealer has had vehicle for 6 hours and no update other than, 'it's not the battery' INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11762827 — an unverified report by a vehicle owner.
This is a failure of 2019-2020 Passport Pilot MOST Bus Network Recall of 2021. My Passport was serviced for 23-047 1923 FAKRA Service Cables at MOST Bus Network on October 26, 2023. The system has failed again. The Most system has popping, crackling and then goes out. Takes several minutes to recover. Presents the same safety hazard as the original recall I have video which I will show to the dealer on Thursday September 10, 2026
NHTSA complaint #11762440 — an unverified report by a vehicle owner.
Re: Case #[XXX] – Outstanding Concerns Case #[XXX] 2026 Honda PASSPORT, VIN: [XXX]. As we discussed, I am requesting that American Honda Motor Co. voluntarily repurchase my 2026 Honda Passport TrailSport Elite. March 9, 2026: During a scheduled oil change, I reported the phone echo and infotainment concerns. The dealership was unable to duplicate the issue at that time. May 27, 2026: Vehicle evaluated for recurring infotainment concerns. The issues were not resolved. June 1, 2026: Vehicle returned for continued infotainment concerns. The issues remained unresolved. June 19, 2026: The dealership replaced the entire infotainment/head unit. Unfortunately, the original defects persisted immediately following the repair. In addition, Honda released an over-the-air (OTA) software update in March 2026. That update also did not resolve the infotainment defects. Since purchasing the vehicle in late October 2025, I have experienced persistent infotainment defects, including a phone echo affecting the receiving party on every outgoing phone call. Since I began formally documenting the issues in March 2026, I have documented 21 infotainment freezes and screen blackout incidents. These issues began shortly after I purchased the vehicle in November 2025 but were not individually documented until March. The multiple issues with my infotainment system screen blacking out while driving is a significant safety concern and prohibits my ability To safely use my car for maps and GPS road conditions in the daily mountain areas I drive safely. Despite my attempt to bring this to Honda corporate on two separate occasions, they are dismissing the case. Honda engineers have admitted as of July 2, 2026 in writing that this is a known issue and they are admitted in writing, there is no fix. My Honda dealer has worked relentlessly to try to help me and Honda corporate customer service has dismissed me. I need help for my significant safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
NHTSA complaint #11762461 — an unverified report by a vehicle owner.
On 8/23/26 with 700 miles the panoramic shade would not close all the way. When used the button to retract, there was some loud clicking. I was able to guide the shade to close, but the shade has a sag on the front right.
NHTSA complaint #11760780 — an unverified report by a vehicle owner.
On August 14th I brought the vehicle to Coconut Point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to Coconut Point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.
NHTSA complaint #11760468 — an unverified report by a vehicle owner.
The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to correct this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.
NHTSA complaint #11759730 — an unverified report by a vehicle owner.
While driving, the main dashboard instrument cluster gauge screen completely blacks out without warning, followed immediately by the center infotainment screen going completely dark. This total loss of the dashboard screen leaves me with absolutely no way to see my current vehicle speed, odometer, critical safety warning lights, or fuel level while traveling at highway speeds, creating an immediate and severe driving hazard. The center infotainment screen and rearview camera also fail to activate. These symptoms perfectly mirror the network failure described in NHTSA Recall 23V-431 (MFR Campaign ID: ZEM) for the MOST FAKRA communication cables on 2022 Honda Passports. However, when checking my 17-character VIN, the system states my vehicle is excluded from the recall registry. Because this defect causes a catastrophic loss of critical driver safety information (speedometer) and backup camera functions, this VIN exclusion needs to be investigated and expanded.
NHTSA complaint #11758513 — an unverified report by a vehicle owner.
2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem
NHTSA complaint #11757163 — an unverified report by a vehicle owner.
Shortly after purchasing my 2021 Honda Passport Elite, I experienced issues with the Auto Start/Stop feature. Once engaged, my vehicle was very sluggish when restarting after a complete stop. Had the issue checked every time I went in for service at my dealership with no problems detected. I have had a new battery installed within the last year. In the last week, I have had 2 separate incidents where my vehicle completely shut down when I stopped at stop signs. The dash went black and steering wheel was extremely stiff. Other vehicles had to wait behind me for a couple of minutes until I was able to restart my vehicle. I had my battery, alternator and starter checked with all of them passing. Now when I drive, I turn off the Auto start/stop so I don't cut off in traffic. This is a problem.
NHTSA complaint #11757066 — an unverified report by a vehicle owner.
The power door-lock system on my 2021 Honda Passport malfunctions while the vehicle is moving. When I make a right turn, the doors unexpectedly unlock, the interior dome light comes on, and I hear the door-unlocking sound. The doors do not physically open, but I must manually lock them again while driving. The problem occurs repeatedly during right turns. This malfunction creates a safety risk because the vehicle’s doors unlock unexpectedly while it is in motion, including when young children are passengers. The vehicle is available for inspection. I reported the issue to a Honda dealer, but the dealer requested a $199 diagnostic fee and has not yet diagnosed or repaired the problem. No crash or injury has occurred.
NHTSA complaint #11756143 — an unverified report by a vehicle owner.
The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 MPH. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High Risk incident. I'm from Iowa and purchased the vehicle in Des Moines. The sunroof failed in just north of Greeley Colorado, and I had to have the repairs completed in Greeley, at the Honda dealer. The dealer claims that "glass is not a warranty item" unless I can prove a defect existed. Well, the sunroof essentially exploded and there's not much left to be able to prove the defect. My dealer in Des Moines would have supported a warranty claim. No one other than the Honda dealership in Greeley Colorado has inspected the damaged parts. There was absolutely no warning that the sunroof was about to fail catastrophically. We were driving at ~65 MPH in hot weather ~95 degrees, when a sudden heavy rain shower occurred, along with a corresponding sudden drop in temperature; 15-20 degrees, and we heard a very loud bang on the sunroof, like a baseball bat hitting the roof, and then we could hear glass shards on top of the sunshade. I pulled off the road and examined to sunroof to see that it was completely shattered or exploded. Fortunately, the rain stopped as suddenly as it started, and we located a Honda dealer in Greely and had them make repairs as the vehicle was not drivable with the sunroof shattered. Initial price quoted was $1,218 and the final price a week and a half later was $4,101. Honda denied my warranty claim, and insurance denied claim since there was no hail.
NHTSA complaint #11752332 — an unverified report by a vehicle owner.
Auto stop / start system. When engaged and engine turns off like at a stop sign, once I press on accelator engine will ratttle, sputter and sometimes steering wheel will briefly lock or turn all before it comes back on completely and is ready to drive. This has happened several times to me. Has almost caused a crash after I attempted to pull onto a cross road in traffic. The system cannot be permantely deactivated.
NHTSA complaint #11751975 — an unverified report by a vehicle owner.
The seat memory of the vehicle will reset itself every few days. This is while using the same key fob and driver profile. Android auto does not stay connected wired or wireless. This is after the vehicle has been factory reset, new cables used and phone reset. Buzzing/ grinding noise while breaking Blind spot sensors do not beep while the setting is activated to beep
NHTSA complaint #11752246 — an unverified report by a vehicle owner.
I was at a red light and all of a sudden my car switched to neutral. I could not get out of neutral and tried unsuccessfully to get my car into drive. I finally was able to shut the car off (not sure if opening the door helped reset the system) and start it again. I now turn off the idle option
NHTSA complaint #11746675 — an unverified report by a vehicle owner.
The sealant on the rear of both of my roof rails are starting to peel/melt away. The roof rails came with the vehicle and was not added after purchase. I also have a video of the incident but this form will not allow me to upload it.
NHTSA complaint #11745345 — an unverified report by a vehicle owner.
Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.
NHTSA complaint #11744324 — an unverified report by a vehicle owner.
It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.
NHTSA complaint #11742571 — an unverified report by a vehicle owner.