42 of the
13,073 complaints filed about the Honda Pilot
are about the doors, latches and locks —
0% of everything owners reported.
The worst model year for it is 2003.
The contact owns a 2016 Honda Pilot. The contact stated that while driving at slow and moderate speeds, the transmission was slipping, and the vehicle lurched and jerked. The failure was more evident while driving uphill. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that while driving and exceeding 40 MPH, the hood was flapping. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages); however, the VIN was not included. The failure mileage was approximately 100,000.
NHTSA complaint #11715620 — an unverified report by a vehicle owner.
The contact’s daughter owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was vibrating excessively. Upon inspection, the contact became aware that the hood latch was inoperable and failed to properly secure the hood. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,819.
NHTSA complaint #11683466 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 21V932000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle was at the dealer, pending the repairs. The dealer informed the contact that all 6 fuel injectors had failed and needed to be replaced. However, while diagnosing the vehicle, the diagnostic tool failed to retrieve any fault codes. The dealer refused to replace the fuel injectors. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,100. Parts distribution disconnect.
NHTSA complaint #11669735 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) and 23V858000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11604061 — an unverified report by a vehicle owner.
The contact owns a 2016 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that while driving at high speeds, the hood vibration was visible after the recall repair. No warning lights were illuminated. The vehicle was taken back to the dealer and the contact was informed that the hood needed to be replaced due to a crack. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,481.
NHTSA complaint #11562668 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Pilot. The contact stated while driving 80 MPH, the hood started vibrating violently. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 21V932000 (Structure, Latches/Lock/Linkages). The VIN was included, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.
NHTSA complaint #11544176 — an unverified report by a vehicle owner.
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the hood was not latching properly. The vehicle was taken back to the dealer and the dealer stated that the vehicle needed to be taken to the Collision Center. The vehicle was taken to the Collision Center and the hood was replaced; however, not all the needed parts were available. The vehicle was not completely repaired. The manufacturer was contacted and informed the contact to seek assistance from the Collision Center. The failure mileage was 25,000.
NHTSA complaint #11495258 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.
NHTSA complaint #11491679 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Pilot. The contact stated that while driving at various speeds, the hood would flutter and shake. The contact called the dealer and was informed that his VIN was not included in NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint #11484306 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but informed the contact to have the vehicle shipped by barge to a dealer in Honolulu for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11458868 — an unverified report by a vehicle owner.
The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
NHTSA complaint #11454486 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, the hood was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the local dealer who stated the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 30,000.
NHTSA complaint #11453821 — an unverified report by a vehicle owner.
The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact took the vehicle to the local dealer and had recall repair completed. The contact stated while driving 70 MPH, the hood was still vibrating and seemed as if it would open inadvertently. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
NHTSA complaint #11449760 — an unverified report by a vehicle owner.
I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.
NHTSA complaint #11436559 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda Pilot. The contact stated while offloading items from the trunk, the trunk door independently closed and hit the contact in the head. The contact stated no warning light was illuminated. The vehicle was not taken to the local dealer or an independent mechanic to be diagnosed. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
NHTSA complaint #11419348 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SIDE DOOR FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK AND VIBRATED. THERE WAS NO WARNING INDICATOR. THE CONTACT STATED THAT THE PREVIOUS OWNER TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,500.
NHTSA complaint #10849833 — an unverified report by a vehicle owner.
THE REAR DOOR/HATCH OF OUR 2006 HONDA PILOT HAS AN ISSUE WITH THE LATCHING MECHANISM. THE ACTUAL MECHANISM ON THE REAR HATCH HAS BECOME DISCONNECTED FROM THE FRAME AND IS ABLE TO MOVE FREELY ABOUT. THIS CAUSES THE REAR HATCH TO NOT LATCH, LATCH PARTIALLY, OR LATCH BUT STILL ALLOW THE REAR HATCH TO SLIGHTLY MOVE. THE LATCHING MECHANISM IS ONLY BEING HELD IN PLACE (IN A CONFINED AREA) BY THE PLASTIC PANELING OF THE CAR. SINCE THE LATCH IS NO LONGER ATTACHED TO THE FRAME, THE MOVEMENT OF THE MECHANISM DETERMINES IF THE REAR HATCH IS GOING TO LATCH OR NOT. WHEN IT IS LATCHED, THE ONLY ITEM SECURING THE MECHANISM IS THE PLASTIC PANELING. THE MECHANISM ITSELF IS NOT DEFECTIVE OR BROKEN HOWEVER; THE WAY THE MECHANISM HAS BEEN SECURED SEEMS TO BE THE ISSUE. THE MOST CONCERNING ASPECT IS HOW A DOOR LATCH MECHANISM COULD BECOME DISCONNECTED AND ALLOW FOR AN INCIDENT TO POSSIBLY OCCUR.
NHTSA complaint #10648776 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE CHROME PLATING ON THE DOOR HANDLES WAS PEELING AND CAUSING MINOR INJURIES TO THE CONTACT'S FINGERS. THE CONTACT MENTIONED THAT ALL FOUR DOORS WERE AFFECTED BY THE FAILURE. THE PROBLEM PERSISTED FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL FOUR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10640629 — an unverified report by a vehicle owner.
TEN MINUTES AFTER LOCKING THE PILOT WITH THE DRIVERS DOOR POWER LOCK, WE HEARD TWO BOOMS AND FOUND THE CAR WITH FIRE COMING OUT FROM UNDER THE HOOD AND HAD ENGULFED THE DASHBOARD. THE CAR WAS ENGULFED IN FLAMES BY THE TIME THE FIRE COMPANY COULD USE FOAM ON THE CAR. WE HAD NOT DRIVEN THE CAR FOR 7 HOURS PRIOR.
NHTSA complaint #10626108 — an unverified report by a vehicle owner.