FaultScore

FaultScore report

2017 Honda Pilot problems

Owners have filed 1,328 complaints about the 2017 Honda Pilot with NHTSA between 2017 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 24 worst.

D

FaultScore 69/100

Higher is worse. Measured against the other years of the Honda Pilot.

How this is worked out

The numbers

1,328

Complaints

10

Crashes reported

11

Fires reported

3

Injuries reported

37,848 mi

Median mileage at failure

Half of reported failures happened before this

47%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 9 vs 50 Early failure 81 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Pilot. 50 means typical for this model; 100 means roughly double.
Severity — 9
1.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 81
47% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Honda Pilot

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Honda Pilot

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 471 35.5%

0 crashes, 4 fires · median 53,500 mi

Electrical System 265 20.0%

1 crashes, 3 fires · median 38,000 mi

Fuel & Propulsion 139 10.5%

1 crashes, 1 fires · median 39,000 mi

1 crashes, 2 fires · median 36,000 mi

1 crashes, 0 fires · median 40,000 mi

1 crashes, 0 fires · median 68,000 mi

2 crashes, 0 fires · median 14,000 mi

Brakes 27 2.0%

1 crashes, 0 fires · median 22,000 mi

Median failure at 22,450 miles

1 crashes, 1 fires · median 3,750 mi

Seat Belts 14 1.1%

Median failure at 150 miles

Lights 10 0.8%

Median failure at 35 miles

Stability & Traction Control 9 0.7%

Median failure at 12,000 miles

Suspension 8 0.6%

Median failure at 21,768 miles

Steering 8 0.6%

Median failure at 11,000 miles

Doors, Latches & Locks 5 0.4%

Median failure at 89,000 miles

Seats 3 0.2%

Median failure at 22,000 miles

Airbags 3 0.2%

1 crashes, 0 fires

Child Seats 1 0.1%

Median failure at 63,623 miles

Wheels 1 0.1%

Median failure at 12,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Warnings 17 29.3%
Body 10 17.2%
Adaptive Cruise Control 7 12.1%
Warning 6 10.3%
Automatic Emergency Braking 6 10.3%
Assist 5 8.6%
Speedometer/Odometer 4 6.9%
Warnings 3 5.2%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 25 7.2%
1,000 – 9,999 miles 32 9.2%
10,000 – 24,999 miles 47 13.5%
25,000 – 49,999 miles 119 34.1%
50,000 – 74,999 miles 63 18.1%
75,000 – 99,999 miles 21 6.0%
100,000 – 149,999 miles 36 10.3%
150,000+ miles 6 1.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2017 peak 113 Aug 2026

NHTSA investigations into the 2017 Honda Pilot

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

PE25008 Opened 20 Aug 2025 Still open ENGINE

Engine failure

The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufac...

EA25004 Opened 26 Mar 2025 Still open ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...

RQ24013 Opened 8 Nov 2024 Closed 20 Aug 2025 ENGINE

Engine failure

On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complai...

PE22005 Opened 3 Jun 2022 Closed 26 Mar 2025 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...

Recalls on the 2017 Honda Pilot

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V365000

STRUCTURE:FRAME AND MEMBERS

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

26V332000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

23V858000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

21V932000

STRUCTURE:BODY:HOOD

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Risk: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026275 136,260 units in Canada

Structure

Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and install a rear subframe reinforcement kit or replace the subframe, as necessary.

Recall 2024262 291,588 units in Canada

Fuel System

Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.

Recall 2023679 285,461 units in Canada

Fuel System

This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.

Recall 2021725 51,325 units in Canada

Structure

Issue: On certain vehicles, the hood latch striker could separate from the hood. If this happens, the hood could open while driving. Note: A loose or vibrating hood may be a warning that the hood latch is failing. Safety Risk: A hood that opens suddenly while driving could block the driver's view and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the hood latch striker. Depending on its condition, a striker support plate will be installed, or if necessary, the hood will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Winter Park, FL Fire

ELECTRICAL SYSTEM

DRIVING HOME FROM CHURCH SUNDAY JUNE 28TH DOWNSLOPE OF A SMALL HILL SMELLED HOT METAL; WASN'T SURE IF THE ODOR WAS FROM US, THE LARGE TRUCK THAT JUST PASSED US OR ENVIRONMENTAL; SUDDEN "POP" WAS HEARD ACCOMPANIED BY A "JERK" IN THE VEHICLE; LOSS OF STEERING AND BRAKES; DASH WAS LIT AND SHOWED RPM/MPH/ETC THEN BATTERY LIGHT CAME ON SMOKE BILLOWING FROM ENGINE FOLLOWED QUICKLY BY COMPLETE FIRE FROM ENGINGE; ALL 4 PASSENGERS EVENTUALLY GOT OUT; POLICE AND FIRE DISPATCHED; COMPLETE LOSS; TRAUMATIC TO SAY THE LEAST; ONLY LIGHT PREVIOUS WAS SERVICE SOON AS OIL LIFE WAS AT 15%; BELIEVE TO BE A KNOWN ISSUE WITH 2017 PILOTS RODS BEND AND BREAK BUT NOW WARNING (RESEARCHED AFTER THE FIRE)

NHTSA complaint #11748455 — an unverified report by a vehicle owner.

Winter Park, FL Fire

ENGINE

DRIVING HOME FROM CHURCH SUNDAY JUNE 28TH DOWNSLOPE OF A SMALL HILL SMELLED HOT METAL; WASN'T SURE IF THE ODOR WAS FROM US, THE LARGE TRUCK THAT JUST PASSED US OR ENVIRONMENTAL; SUDDEN "POP" WAS HEARD ACCOMPANIED BY A "JERK" IN THE VEHICLE; LOSS OF STEERING AND BRAKES; DASH WAS LIT AND SHOWED RPM/MPH/ETC THEN BATTERY LIGHT CAME ON SMOKE BILLOWING FROM ENGINE FOLLOWED QUICKLY BY COMPLETE FIRE FROM ENGINGE; ALL 4 PASSENGERS EVENTUALLY GOT OUT; POLICE AND FIRE DISPATCHED; COMPLETE LOSS; TRAUMATIC TO SAY THE LEAST; ONLY LIGHT PREVIOUS WAS SERVICE SOON AS OIL LIFE WAS AT 15%; BELIEVE TO BE A KNOWN ISSUE WITH 2017 PILOTS RODS BEND AND BREAK BUT NOW WARNING (RESEARCHED AFTER THE FIRE)

NHTSA complaint #11748455 — an unverified report by a vehicle owner.

Winter Park, FL Fire

FUEL/PROPULSION SYSTEM

DRIVING HOME FROM CHURCH SUNDAY JUNE 28TH DOWNSLOPE OF A SMALL HILL SMELLED HOT METAL; WASN'T SURE IF THE ODOR WAS FROM US, THE LARGE TRUCK THAT JUST PASSED US OR ENVIRONMENTAL; SUDDEN "POP" WAS HEARD ACCOMPANIED BY A "JERK" IN THE VEHICLE; LOSS OF STEERING AND BRAKES; DASH WAS LIT AND SHOWED RPM/MPH/ETC THEN BATTERY LIGHT CAME ON SMOKE BILLOWING FROM ENGINE FOLLOWED QUICKLY BY COMPLETE FIRE FROM ENGINGE; ALL 4 PASSENGERS EVENTUALLY GOT OUT; POLICE AND FIRE DISPATCHED; COMPLETE LOSS; TRAUMATIC TO SAY THE LEAST; ONLY LIGHT PREVIOUS WAS SERVICE SOON AS OIL LIFE WAS AT 15%; BELIEVE TO BE A KNOWN ISSUE WITH 2017 PILOTS RODS BEND AND BREAK BUT NOW WARNING (RESEARCHED AFTER THE FIRE)

NHTSA complaint #11748455 — an unverified report by a vehicle owner.

Richardson, TX Fire

UNKNOWN OR OTHER

Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was from the melted plastic under car from something (a fluid) that was leaking. Insurance was called, car was towed to a Honda repair shop and then towed to a local Honda dealership. They say engine seized and is locked up and will not re-start. Other noted repair needed they say is torque converter. No other problems with this vehicle in the past. One of the best cars we have owned. No warnings prior to this happening on the highway. Disappointed that Honda did not have a cause and origin expert determine what happened to the car.

NHTSA complaint #11680326 — an unverified report by a vehicle owner.

Richardson, TX Fire

ENGINE

Teenage daughter was driving in rush hour traffic and the car seemed at have stalled out. She pulled over on the shoulder and manually turned off the car. When she tried re-starting it, it would not start. Electrical came on, but no power to the engine. Something then seemed to have overheated because when fire department was called, they extinguished something that had melted the plastic covering underneath the car. Fire department called due to smoke. No flames seen. We believe the smoke was from the melted plastic under car from something (a fluid) that was leaking. Insurance was called, car was towed to a Honda repair shop and then towed to a local Honda dealership. They say engine seized and is locked up and will not re-start. Other noted repair needed they say is torque converter. No other problems with this vehicle in the past. One of the best cars we have owned. No warnings prior to this happening on the highway. Disappointed that Honda did not have a cause and origin expert determine what happened to the car.

NHTSA complaint #11680326 — an unverified report by a vehicle owner.

Fort Myers, FL Crash

ELECTRICAL SYSTEM

Horn stopped working which prevented notice to other car at stop backing up, resulting in a crash. Vehicle started turning itself on in accessory mode, flashing lights, disabling keyless entry and starting the vehicle and smelled of an electrical fire, was unable to disconnect battery due to unpredictable turning on and off at vehicles will. Brought vehicle to dealer who confirmed that it was a bad smart entry main control unit module which caused the horn to stop working and the vehicle to turn itself on.

NHTSA complaint #11602808 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Houston, TX

FUEL/PROPULSION SYSTEM

Vehicle stalled twice within a week. All lights on dash showed up. P0087 code. Honda dealer confirmed low fuel pressure pump needed to be replaced. It was happened on 8/13 and again on 8/22/26. Lucky, I was exiting the fwy. Almost lost control of steering wheel.

NHTSA complaint #11758905 — an unverified report by a vehicle owner.

Bend, OR

UNKNOWN OR OTHER

I stopped at a stoplight and when the light turned green I pressed the gas and my car wouldn’t start. It took a few attempts at pressing the start button and putting car in park and my foot on the brake to get it to restart. Afterwards I noticed sometimes an orange light on dash for the Auto Idle Stop System Indicator. It did this once before earlier this year and I thought maybe I just didn’t push the brake hard enough when I stopped. I didn’t know what was going on.

NHTSA complaint #11758782 — an unverified report by a vehicle owner.

Pflugerville, TX

ENGINE

The connecting rod on my 2017 Honda Pilot is coming apart and metal is present in the oil. The engine began knocking and progressively got louder. The sound was coming from the bottom of the engine around cylinder 1. We shut the car off and had the vehicle towed to the dealer. The dealer service center confirmed that the connecting rod on cylinder 1 was coming apart and found metal in the oil and filter. The vehicle has not been inspected by any other parties. There was a warning lamp that came on saying there was a fuel emission problem. That lamp has come on intermittently since we had recall service done on the transmission 6 weeks ago (June 2026). We did have that looked at, but were told they could not reproduce the issue. A check engine lamp also appeared just after the noise first appeared. I included the dealer repair center diagnosis and estimate of repair. I also included documentation that their records for our maintenance are incorrect. We took immaculate care of that vehicle from the day we purchased it.

NHTSA complaint #11758204 — an unverified report by a vehicle owner.

Bossier City, LA

SUSPENSION

I am writing to request that the NHTSA investigate a potential safety and repair adequacy issue regarding our 2017 Honda Pilot Elite. On June 29, 2026, we brought the vehicle to an authorized Honda dealership for a Rear Subframe Safety Recall. At drop-off, I specifically reported an ongoing grinding and rattling noise coming from the rear of the vehicle and requested an investigation. The Honda repair order documents this as "Concern rattle heard coming from the rear" but states they were "Unable to duplicate concern." The dealership also documented performing a multi-point inspection. The odometer was recorded at 87,508 miles in and 87,509 miles out. The abnormal noise continued after the recall repair. Due to ongoing safety concerns after driving the vehicle a considerable distance, we sought a second opinion from an independent repair facility on August 17, 2026. The technician there discovered and documented that the left rear upper control-arm bolt was incorrect and too short, and that the required washer and nut were entirely missing. Photographs were taken to document this condition. The technician advised us that the vehicle was unsafe to drive. It remains at the facility waiting for the correct hardware to be installed, followed by an alignment. We are deeply concerned that this critical suspension hardware issue was not identified by the authorized Honda dealer during the recall service, the multi-point inspection, or the targeted investigation of our rear suspension noise complaint. We request that the NHTSA investigate whether this condition is related to the recall repair, and whether the recall repair and subsequent safety inspection were performed adequately. Thank you very much.

NHTSA complaint #11758068 — an unverified report by a vehicle owner.

Winston Salem, NC

SUSPENSION

when trying to accelerate car is yanking very bad seems like it is a very bad shutter or something with the transmission there is also a very bad squeak when you drive under the car

NHTSA complaint #11757503 — an unverified report by a vehicle owner.

Winston Salem, NC

ENGINE

when trying to accelerate car is yanking very bad seems like it is a very bad shutter or something with the transmission there is also a very bad squeak when you drive under the car

NHTSA complaint #11757503 — an unverified report by a vehicle owner.

San Antonio, TX

ELECTRICAL SYSTEM

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

NHTSA complaint #11755779 — an unverified report by a vehicle owner.

San Antonio, TX

ELECTRICAL SYSTEM

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

NHTSA complaint #11755780 — an unverified report by a vehicle owner.

San Antonio, TX

VISIBILITY/WIPER

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

NHTSA complaint #11755779 — an unverified report by a vehicle owner.

San Antonio, TX

VISIBILITY/WIPER

Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.

NHTSA complaint #11755780 — an unverified report by a vehicle owner.

at 56,908 miles Alvin, IL

ENGINE

The contact owns a 2017 Honda Pilot. The contact stated that the engine made a knocking sound while being started and while driving. The knocking sound became louder while driving to the residence. The vehicle was towed to an independent mechanic, who replaced the timing belt, timing belt tensioner, idler pulley, and water pump, but the failure persisted. The vehicle was taken to the dealer, and it was determined that the connecting rod bearing had failed and the short block needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Action Number: PE25008 (Engine). The manufacturer was made aware of the failure. The failure mileage was 56,908.

NHTSA complaint #11755483 — an unverified report by a vehicle owner.

Whitefish Bay, WI

ENGINE

2026-08-06 ~7:50AM check engine light came on/flashed while entering freeway, car generally ran as normal though felt as if cylinder was not firing (two weeks prior had regular maintanance and all spark plugs were replaced, assumed this was related to that). Dropped daughter off at camp turned off vehicle. 2026-08-06 ~8:05AM restarted vehicle, check engine light did not come on. Engine ran as normal, proceeded to drive towards dealership. 2026-08-06 ~8:25AM entered freeway, check engine light and many other warnings came on (rolling display of errors), engine limited to low RPMs and ~30MPH. 2026-08-06 ~8:30AM called honda dealership to let them know I was coming in. 2026-08-06 ~8:40AM Service manager utilized OBD port which provided initial code of misfire on cylinder 5. 2026-08-06 Dealership subsequently determined the engine had "spun a rod bearing". Honda recommended service "Replace Short Block"

NHTSA complaint #11755334 — an unverified report by a vehicle owner.

Lemoore, CA

ELECTRICAL SYSTEM

The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claiming to have the same issue. The solution is a part that costs over $2000 with a high chance of the part needing repair in a few years. Honda knows about this issue for cars 2015-current. There is a current class action lawsuit as well. We just want it fixed without further issues.

NHTSA complaint #11751774 — an unverified report by a vehicle owner.

Lemoore, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claiming to have the same issue. The solution is a part that costs over $2000 with a high chance of the part needing repair in a few years. Honda knows about this issue for cars 2015-current. There is a current class action lawsuit as well. We just want it fixed without further issues.

NHTSA complaint #11751774 — an unverified report by a vehicle owner.

Lemoore, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The back up camera every so often will be blank. Other times the dashboard warning lights will go on effecting the cruise control, lane assistance, and break assistance. According to the Honda dealership it is the back up camera that is causing all of these problems because there are some parts that are defective because of heat and weather. There are thousands of complaints by Honda owners claiming to have the same issue. The solution is a part that costs over $2000 with a high chance of the part needing repair in a few years. Honda knows about this issue for cars 2015-current. There is a current class action lawsuit as well. We just want it fixed without further issues.

NHTSA complaint #11751774 — an unverified report by a vehicle owner.

at 92,000 miles New Castle, PA

ENGINE

The contact owns a 2017 Honda Pilot. The contact stated that while idling at a red light and then attempting to accelerate, the vehicle failed to respond, and the vehicle shut unexpectedly. The contact was assisted with pushing the vehicle to the side of the road. The vehicle was towed to a certified mechanic, who diagnosed it with connecting rod bearing failure. The mechanic informed the contact that it was a known issue and that there was a previous recall for the issue. Upon research, the contact became aware of NHTSA ID Number: PE25008 (Engine). The vehicle was towed to the local dealer, who confirmed the failure and determined that the engine needed to be replaced. The dealer located a used engine, but the vehicle was not repaired because the VIN was not under recall. The vehicle was towed to the residence. The manufacturer was informed of the issue and opened a case. The failure mileage was approximately 92,000.

NHTSA complaint #11751525 — an unverified report by a vehicle owner.

Phoenix, AZ

VEHICLE SPEED CONTROL

Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the windshield and recalibrate it. This isn’t an issue based on miles there have been incidents with it happening as early as 30,000 miles. I bought my vehicle used and about 113,000 this started happening

NHTSA complaint #11751382 — an unverified report by a vehicle owner.

Phoenix, AZ

SERVICE BRAKES

Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the windshield and recalibrate it. This isn’t an issue based on miles there have been incidents with it happening as early as 30,000 miles. I bought my vehicle used and about 113,000 this started happening

NHTSA complaint #11751382 — an unverified report by a vehicle owner.

Phoenix, AZ

LANE DEPARTURE: ASSIST

Lane keeping assist problem light on, collision mitigation system problem light on, road departure mitigation system problem light on, adaptive cruise control problem light on. brake sy stem light on. The vehicle’s multiple camera has failed and it is a common occurrence with this vehicle. Honda has not recalled this and is charging customers upwards of $2500 to replace the camera behind the windshield and recalibrate it. This isn’t an issue based on miles there have been incidents with it happening as early as 30,000 miles. I bought my vehicle used and about 113,000 this started happening

NHTSA complaint #11751382 — an unverified report by a vehicle owner.

at 127,000 miles Whitehouse, OH

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 30 to 60 MPH, the emission warning light illuminated. The contact was concerned about the vehicle stalling while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector, torque converter, and front and rear catalytic converters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and offered goodwill assistance. The failure mileage was approximately 127,000.

NHTSA complaint #11750790 — an unverified report by a vehicle owner.

at 127,000 miles Whitehouse, OH

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 30 to 60 MPH, the emission warning light illuminated. The contact was concerned about the vehicle stalling while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector, torque converter, and front and rear catalytic converters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and offered goodwill assistance. The failure mileage was approximately 127,000.

NHTSA complaint #11750790 — an unverified report by a vehicle owner.

at 127,000 miles Whitehouse, OH

ENGINE

The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 30 to 60 MPH, the emission warning light illuminated. The contact was concerned about the vehicle stalling while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel injector, torque converter, and front and rear catalytic converters needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and offered goodwill assistance. The failure mileage was approximately 127,000.

NHTSA complaint #11750790 — an unverified report by a vehicle owner.

Bloomington, IL

VEHICLE SPEED CONTROL

Digital speedometer stop working. It won’t display. It has happened before, and it’s happening again. This is dangerous to my driving as I have no idea how fast I’m driving when there is no display of my speed. I read from Honda Pilot community there are many others Honda Pilot owners have this same issue. This should be safety recall as it’s driving safety issue. Thank you for looking into my concerns.

NHTSA complaint #11750083 — an unverified report by a vehicle owner.

Bloomington, IL

ELECTRICAL SYSTEM

Digital speedometer stop working. It won’t display. It has happened before, and it’s happening again. This is dangerous to my driving as I have no idea how fast I’m driving when there is no display of my speed. I read from Honda Pilot community there are many others Honda Pilot owners have this same issue. This should be safety recall as it’s driving safety issue. Thank you for looking into my concerns.

NHTSA complaint #11750083 — an unverified report by a vehicle owner.

Morrisville, NC

STEERING

On XXX, while my wife was driving our 2017 Honda Pilot Elite (VIN: [XXX]) southbound on [XXX], approaching the intersection with [XXX], the vehicle experienced a complete engine stall due to the Auto Idle Stop feature. The engine shut off at a stop but failed to automatically restart when she released the brake to proceed. All dashboard warning lights flashed, and the vehicle became inoperable in the middle of traffic, creating a significant traffic jam at a busy intersection. My wife was able to restart the vehicle manually by shifting to Park and pressing the engine start/stop button. This is part of a persistent safety defect with the Auto Idle Stop (Idle Stop-Start) system. The vehicle has stalled multiple times in traffic and on highways since new. Honda performed TSB 23-008 (PGM-FI Idle Stop software update/product update campaign) on XXX at Autopark Honda in Cary, NC, but the issue was not resolved. I also replaced the battery in November 2024 at the dealership's recommendation, but the no-restart/stall problem continues. I normally keep the Auto Idle Stop feature disabled for safety, but my wife forgot on this occasion. **Cause:** UNKNOWN (per Honda TSBs 23-008 and 23-009, the issue relates to excessive cylinder pressure and/or low cranking torque after Idle Stop engages; prior fixes have not resolved it). This defect creates a dangerous situation where the vehicle can unexpectedly lose power in traffic, increasing collision risk. I have reported this to the dealership multiple times and am seeking resolution under TSB 23-009 (warranty extension). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11748740 — an unverified report by a vehicle owner.