Owners have filed 174 complaints
about the 2009 Honda Pilot with NHTSA between 2008 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 21 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 77
14.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 36
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
32.6%
1,000 – 9,999 miles
43.5%
10,000 – 24,999 miles
76.1%
25,000 – 49,999 miles
2723.7%
50,000 – 74,999 miles
1714.9%
75,000 – 99,999 miles
2320.2%
100,000 – 149,999 miles
1815.8%
150,000+ miles
1513.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 Honda Pilot 4-DR. w/SAB
—
—
—
16.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2008peak 10Jan 2026
Recalls on the 2009 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V502000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V378000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
18V268000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
18V042000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ev
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V545000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
17V030000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-200
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V346000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inf
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
13V016000
AIR BAGS
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Risk: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019323222,662 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2018001129,348 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. For the GL1800 model, dealers will replace the airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 20113349,954 units in Canada
Seats And Restraints
On certain vehicles, the driver and front passenger seatbelt webbing may have been incorrectly manufactured. As a result, the seatbelt may detach from the anchor webbing during a crash. Failure of the seatbelt to restrain the seat occupant as intended would increase the risk of personal injury during a crash. Correction: Dealers will inspect and, if necessary, replace the driver and front passenger seatbelts.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 120,000 milesFranklin Park, ILCrash2 injured
SERVICE BRAKES, AIR:ANTILOCK
The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.
NHTSA complaint #11453866 — an unverified report by a vehicle owner.
at 120,000 milesFranklin Park, ILCrash2 injured
SERVICE BRAKES
The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.
NHTSA complaint #11453866 — an unverified report by a vehicle owner.
at 150,000 milesGoochland, VAFire
ENGINE
WE PURCHASED THE 2009 HONDA PILOT FROM IN MID-SEPTEMBER IN RICHMOND, VIRGINIA - ONE PREVIOUS OWNER, SERVICED REGULARLY, TIMING BELT REPLACED AND TRANSMISSION FLUID REPLACED AT 100,00 MILES.IN NOVEMBER 2018,AS AGREED UPON WHEN WE PURCHASED THE VEHICLE, WE BROUGHT THE PILOT INTO THE DEALER FOR REPAIR FOR THE BACKUP CAMERA, A TEAR IN THE DRIVER'S SEAT ARMREST AND WE ALSO REQUESTED THAT THE EMISSIONS AND ENGINE BE CHECKED AS THE ENGINE AND EMISSIONS LIGHTS WERE ON. THE BACKUP CAMERA AND TEAR WERE REPAIRED AND GRACE'S ASSURED US THAT THE ENGINE LIGHT AND EMISSIONS LIGHT WERE OKAY. THE VEHICLE HAS BEEN CARED, FOR (OIL CHANGED ETC) AND LESS THAN AVERAGE MILES HAVE BEEN PUT ON IT AS I WORK LOCALLY. HOWEVER, ON SUNDAY, MARCH 24 AT 11:40 AM, I WAS DRIVING EAST ON 64 IN VIRGINIA AND SUDDENLY THE PILOT SUDDENLY STOPPED ACCELERATING AND I PULLED OVER TO THE SIDE OF 64. AS I DID, SMOKE BEGAN POURING OUT FROM UNDER THE HOOD AND I COULD SMELL GAS, SMOKE AND OIL AND I GOT OUT QUICKLY AS I WAS AFRAID THAT IT WAS GOING TO CATCH ON FIRE - I HAD NO IDEA WHAT COULD BE WRONG OR WHAT COULD HAVE HAPPENED AS WE HAVE HAD NO PROBLEMS WITH, IT AND IT HAS BEEN SERVICED REGULARLY AND AGAIN, GRACE'S LOOKED AT IT IN NOVEMBER. AS THE CAR BEGAN TO COOL OFF A STATE TROOPER AND MY HUSBAND ARRIVED AND WE WERE ABLE TO CHECK THE OIL AND THE COOLANT - THERE WAS OIL IN THE CAR AND COOLANT BUT IT WAS QUICKLY LEAKING ALL OVER THE GROUND AND THE STATE TROOPER COULD NOT PUT UP FLARES DUE TO FEARS OF FIRE. WE CALLED TRIPLE A AND WE EVEN FOUND A PIECE OF THE MOTOR THAT HAD BROKEN OFF (WE HAVE THE PICTURE AND THE PIECE) AND TRIPLE A TOWED THE VEHICLE A MECHANIC. WE WERE TOLD THAT THE MOTOR/ENGINE SUDDENLY AND COMPLETELY BROKE AND NEEDS TO BE REPLACED WHICH IS RIDICULOUS AND EXTREMELY HAZARDOUS TO ALL. WE ARE CONTACTING HONDA AS WELL AS THERE IS A CLASS ACTION LAWSUIT REGARDING ENGINES IN 2009 HONDAS.
NHTSA complaint #11193055 — an unverified report by a vehicle owner.
at 100,000 milesSherman, TXCrash
AIR BAGS
THE AIR BAGS SHARDS OF METAL AT PASSENGERS IN VEHICLE WHEN IT WAS INVOLVED IN WRECK
NHTSA complaint #11054231 — an unverified report by a vehicle owner.
Inver Grove Heights, MNCrash4 injured
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH IN A SNOW STORM, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE DUE TO BLACK ICE. THE CONTACT'S VEHICLE SLID INTO A GUARDRAIL AND THE AIR BAGS DEPLOYED. METAL FRAGMENTS ENTERED THE VEHICLE DUE TO THE DEPLOYMENT. THE DRIVER SUSTAINED FACIAL SCARS, AND PAINS TO THE NECK, SHOULDER, AND BACK. THE FRONT PASSENGER SUSTAINED PAINS TO THE NECK, SHOULDER, AND KNEE. THE FRONT PASSENGER WORE A NECK BRACE FOR OVER THREE MONTHS. TWO CHILDREN SEATED IN THE REAR SUSTAINED WHIPLASH AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED FOR ALL WHO WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE METAL FRAGMENTS THAT DEPLOYED WITH FORCE UPON AIR BAG DEPLOYMENT. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED IN MID MARCH 2017 FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AFTER THE CRASH OCCURRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/28/17 *BF
NHTSA complaint #10991025 — an unverified report by a vehicle owner.
at 80,000 milesSAN Diego, CAFire
ENGINE
WITH NO WARNING, THE ENGINE ON MY 2009 HONDA PILOT BLEW UP WHILE I WAS DRIVING ON THE HIGHWAY. THE ENGINE ABRUPTLY LOST POWER AND CAUGHT ON FIRE. LUCKILY I WAS ABLE TO CROSS SEVERAL LANES WITHOUT BEING HIT TO GET TO THE SHOULDER. THEN A GOOD SAMARITAN TOLD ME MY CAR WAS ON FIRE SO LUCKILY I GOT OUT BEFORE I WAS HURT OR KILLED. I CALLED HONDA ABOUT THIS SITUATION. EVEN THOUGH THE 2009 PILOT IS KNOWN TO HAVE AN OIL CONSUMPTION ISSUE -- THE MECHANIC SAID THIS WAS THE CAUSE -- LOSS OF OIL -- WHEN I CALLED I WAS TOLD MY CAR WAS NOT COVERED. NO WARNING LIGHT EVER CAME ON. THE BILL TO REPLACE THE ENGINE WAS $7100 WE DO NOT HAVE. LUCKILY I AND MY FAMILY WERE NOT HURT OR KILLED.
NHTSA complaint #10876395 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Menifee, CA
ENGINE
Serpentine belt tensioner bolt keeps snapping and or breaking has been replaced 3 times now. Research shows at least 10 years of part being defective.
NHTSA complaint #11709543 — an unverified report by a vehicle owner.
Sanford, NC
UNKNOWN OR OTHER
2009 Honda Pilot VIN [XXX] Mileage 128,000 Issue: Transmission shuddering, a KNOWN and ACKNOWLEDGED PROBLEM Why is there not been a recall for this problem? I have spoken with other Pilot owners and all have experience this problem. The dealership gave me about 3 reasons, all out of pocket costs. I am on fixed income, this is a problem for me. HONDA knows there is a problem and yet the US government has not enforced any recall, WHY !! Help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11692462 — an unverified report by a vehicle owner.
Rockland, MA
AIR BAGS
DTC code 12-51 passenger air bag is on OBD. have not gone to dealership. been on for several years.
NHTSA complaint #11617571 — an unverified report by a vehicle owner.
Birmingham, AL
AIR BAGS
I bought this car from Nalley Honda. After that I drove back to Birmingham. On my way airbag alarm pops up. Now they says I have to pay for this. But why should I pay for an safety issue as they should make sure its works fine.
NHTSA complaint #11592760 — an unverified report by a vehicle owner.
Wilton, CT
ENGINE AND ENGINE COOLING
See attached document for complaint
NHTSA complaint #11582445 — an unverified report by a vehicle owner.
Wilton, CT
ENGINE
See attached document for complaint
NHTSA complaint #11582445 — an unverified report by a vehicle owner.
Augusta, GA
ENGINE
My 2009 Honda Pilot has 188,793 miles, I barely drive the vehicle and it need Piston Rings. I'm aware that this is a common problem with the 2009 Honda Pilots. I do not have $3,000. to just give to these people when Honda knows there is a problem with this vehicle.
NHTSA complaint #11546707 — an unverified report by a vehicle owner.
Iola, TX
SEAT BELTS
My driver's side seat belt is constantly releasing as I'm driving.
NHTSA complaint #11513890 — an unverified report by a vehicle owner.
Sanford, NC
POWER TRAIN
WE HAVE LEARNED FROM OTHER Honda Pilot OWNERS AS WELL FROM THE DEALER THAT THE TRANSMISSION IS A VERY, VERY, VERY, VERY COMMON ISSUE. IT WILL COST OVER $6,000 TO FIX. THAT IS CORRECT, OVER $ 6,000 !!!!!!!! WE HOPE THE US GOVERNMENT WILL TAKE ACTION. WE DO NOT HAVE THE MONEY TO FIX THIS PROBLEM THAT HONDA IS WELL AWARE OF FOR YEARS NOW. PLEASE HELP US COMMON FOLK THANK YOU
NHTSA complaint #11498297 — an unverified report by a vehicle owner.
Sanford, NC
ENGINE
WE HAVE LEARNED FROM OTHER Honda Pilot OWNERS AS WELL FROM THE DEALER THAT THE TRANSMISSION IS A VERY, VERY, VERY, VERY COMMON ISSUE. IT WILL COST OVER $6,000 TO FIX. THAT IS CORRECT, OVER $ 6,000 !!!!!!!! WE HOPE THE US GOVERNMENT WILL TAKE ACTION. WE DO NOT HAVE THE MONEY TO FIX THIS PROBLEM THAT HONDA IS WELL AWARE OF FOR YEARS NOW. PLEASE HELP US COMMON FOLK THANK YOU
NHTSA complaint #11498297 — an unverified report by a vehicle owner.
Santa Teresa, NM
ENGINE
In September of 2021 my mechanic noticed low oil. oil consumption and poor mileage. We have to travel from New Mexico to Houston to see our grandchildren and sometimes we bring them back to our home. The risk is that we can get stranded in the middle of the desert. There have been reports of oil consumption see attached article: https://www.vehiclehistory.com/articles/honda-pilot-excessive-oil-consumption-recalls But when I called Honda customer service they dismiss it because my vin# does not show on their computers of recall of problems of such. I called the dealership and the same thing happened. I am an old timer that changes its oil and does the required maintenance regularly and on time. This should not happen to a very well-maintained vehicle! I hope you can help or at least direct me to someone that could help me. A very dissatisfied customer
NHTSA complaint #11481250 — an unverified report by a vehicle owner.
Brockton, MA
UNKNOWN OR OTHER
check engine light manufacturer control
NHTSA complaint #11470535 — an unverified report by a vehicle owner.
Brockton, MA
ELECTRICAL SYSTEM
check engine light manufacturer control
NHTSA complaint #11470535 — an unverified report by a vehicle owner.
at 90,000 milesChino Hills, CA
ENGINE
The contact owns a 2009 Honda Pilot. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, there was an odor of burning oil present inside the cabin of the vehicle. In addition, the contact indicated that the vehicle had experienced excessive oil consumption and no oil leaks were present. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not yet contacted. The approximate failure mileage was 90,000.
NHTSA complaint #11463314 — an unverified report by a vehicle owner.
at 120,000 milesFranklin Park, ILCrash2 injured
SERVICE BRAKES, AIR:ANTILOCK
The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.
NHTSA complaint #11453866 — an unverified report by a vehicle owner.
at 120,000 milesFranklin Park, ILCrash2 injured
SERVICE BRAKES
The contact owns a 2009 Honda Pilot. The contact stated that while his wife was driving at 45 MPH, the brake pedal failed to operate as needed upon depression as his wife crashed a vehicle that stopped at the light. The airbags deployed upon impact. The driver of the other vehicle was taken to a local hospital by ambulance; her injuries were unknown. The contact took his wife to the hospital after the accident where she was treated for neck and back pain. A police report was filed. The vehicle was towed to an independent tow yard where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed and remained in the possession of the independent mechanic. The failure mileage was approximately 120,000.
NHTSA complaint #11453866 — an unverified report by a vehicle owner.
Roseburg, OR
SEATS
I reclined the drivers seat to nap. After my nap the seat would not recline back into seating position. To get the seat to come forward I had to get out of my car and with one hand operate the knob and the other hand pulled the seat forward. The seat did not come fully upright and I had no support from the seat as I started to drive again. After driving for 10 min I found another place I could safely pull over. I once again got out of the car and pushing the knob in the direction that would bring the seat up with one had and pulling on the seat with the other hand finally got the seat in the full upright position. I finished my drive home and proceeded to call the dealership to schedule an appointment for the seat to be looked at. The dealership told me that the motor/drive system needed to be replaced as it was coming apart. The problem was that when they looked to see if a motor could be ordered a whole seat needed to be ordered. Now I have a seat that should I try to adjust the seat back I may never get it back into original position. I was quoted $1872.73 for a new seat and they would need the car for two days because the seat would need to go to the upholstery shop and that would be another $500 because the seat is leather.
NHTSA complaint #11425067 — an unverified report by a vehicle owner.
at 154,000 milesGreat Barrington, MA
ENGINE
A VALVE FELL INTO THE ENGINE AS I WAS DRIVING. I WAS ABLE TO PUT CAR INTO NEUTRAL AND COAST INTO SAFETY. IT WAS INOPERABLE AFTER THIS EVENT.
NHTSA complaint #11351695 — an unverified report by a vehicle owner.
at 159,510 milesGreenville, SC
SUSPENSION
ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.
NHTSA complaint #11343816 — an unverified report by a vehicle owner.
at 159,510 milesGreenville, SC
ENGINE
ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.
NHTSA complaint #11343816 — an unverified report by a vehicle owner.
at 159,510 milesGreenville, SC
SERVICE BRAKES
ON JULY 29, 2020 I PURCHASED A VEHICLE FROM CROWN NISSAN OF GREENVILLE. THEY STATED THAT THE VEHICLE HAD A SAFETY INSPECTION AND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND ALL THAT NEEDED WAS A NEW AC COMPRESSOR THAT THEY WOULD REPLACE AT THEIR EXPENSE. THEY WERE NOT TRANSPARENT ABOUT OTHER PROBLEMS THAT SURFACED WITHIN THE FIRST QUARTER TANK OF GAS OF OWNING THE VEHICLE. THE BRAKES WERE NOT INSTALLED CORRECTLY AND WAS CAUSING ERRORS WHICH IS A SAFETY CONCERN. BOTH LOW CONTROL ARMS AND STRUTS WERE COMPLETELY WORN AND NOT SAFE FOR VEHICLE OPERATION. THE FRONT WINDSHIELD HAD A CRACK IN IT. THERE WERE ALSO FAULTY ENGINE MISFIRING. THERE INSPECTION DID NOT ANIMATE ANY OF THESE ISSUES AND SAID THE ONLY THING WRONG WAS THE AC COMPRESSOR, WHICH WAS A LIE. THE LEFT STRUT WAS ALSO WAS NOT OPERATIONAL AND HAS MADE THE CAR UNSAFE TO DRIVE. THE VEHICLE HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS CAUSED NOTHING BUT PROBLEMS AND A SAFETY CONCERN FOR THE DRIVER. I USED THE DEALERS SERVICE DEPARTMENT TWICE AND THEY WERE NOT TRANSPARENT ABOUT ISSUES CONCERNING THE VEHICLE. THEY DID NOT CARE AND BOTH TIMES SAID EVERYTHING WAS FINE WHICH WAS NOT TRUE THERE WAS A LOT WRONG WITH THE VEHICLE THAT THEY WEREN'T DISCLOSING. I ASKED THE DEALERSHIP EXACTLY WHAT WAS WRONG BECAUSE I NEEDED TO KNOW AND THEY ASSURED ME THE SAFETY INSPECTION WAS DONE AND THERE WAS NOTHING WRONG. THE HONDA MECHANIC FROM FISHERS GARAGE CLAIMS THE CAR HAS SIGNS OF BEING IN A ROUGH ACCIDENT WITH UNDERNEATH REPAIRS, HOWEVER THE DEALER ASSURED THERE WAS NO ACCIDENTS AND THE CAR FAX WAS CLEAR OF ANY DEFECTS. WHICH ALSO TURNS OUT TO BE A LIE.
NHTSA complaint #11343816 — an unverified report by a vehicle owner.
at 197,660 milesDuluth, GA
POWER TRAIN
I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.
NHTSA complaint #11318771 — an unverified report by a vehicle owner.
at 197,660 milesDuluth, GA
ELECTRONIC STABILITY CONTROL (ESC)
I HAD JUST BOUGHT THIS VEHICLE, AND ONLY HAD IT 3 DAYS WHEN IT BEGIN TO IDLE HIGH AND IT SEEMED AS IF THE CAR WAS IN NEUTRAL WHILE I WAS DRIVING BUT IT WASN'T. THEN THE D LIGHT BEGAN TO BLINK AND THEN THE CHECK ENGINE LIGHT CAME ON. I STOPPED AT A CAR REPAIR PLACE TURNED THE CAR OFF, AND WHEN THE PERSON GOT IN AND TURNED THE CAR BACK ON IT WAS LIKE NOTHING HAPPENED FOR A FEW MINUTES THEN IT STARTED ACTING UP AGAIN, BUT AS SOON AS THE CAR IS TURNED OFF AND THEN ON AGAIN IT ACTS NORMAL FOR A FEW. I WASN'T DOING NOTHING BUT DRIVING AT THE TIME AT A SPEED UNDER 60MPH. WHEN I WAS ON THE HIGHWAY GOING OVER 60MPH IT DIDN'T DO IT AT ALL.
NHTSA complaint #11318771 — an unverified report by a vehicle owner.
at 152,000 milesWetmore, MI
SEAT BELTS
TL* THE CONTACT OWNS A 2009 HONDA PILOT. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S SIDE SEAT BELT INDEPENDENTLY UNLATCHED. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR THE PAST SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
NHTSA complaint #11297362 — an unverified report by a vehicle owner.
Wilton, CT
ENGINE
2009 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PISTON RING FAILURE. *LD
NHTSA complaint #11290550 — an unverified report by a vehicle owner.
