51 of the
1,725 complaints filed about the Hyundai Genesis
are about the airbag system —
3% of everything owners reported.
The worst model year for it is 2013.
The contact owned a 2012 Hyundai Genesis. The contact stated that while driving at an unknown speed, she collided with another vehicle on the front driver's side. No air bags deployed. BM Automotive towed the vehicle, then the vehicle was towed to her local dealership. The contact stated that she sustained head and back injuries. The contact mentioned they informed her that she sustained whiplash as well. Medical attention was required. The contact stated that a police report was filed. The vehicle was deemed a total loss. The contact mentioned that the seat belt did retract during the impact. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11659300 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 133,000.
NHTSA complaint #11631617 — an unverified report by a vehicle owner.
I have completed 2 of these recalls through factory Hyundai while stationed in South Korea for military service. I have the paperwork, and I'm trying to get the NHTSA to clear my vin of these two repairs in order to import my vehicle back to the US. Can you please help me?
NHTSA complaint #11581816 — an unverified report by a vehicle owner.
The area in the dash where the passenger airbag is contained recently got two Cracks along the edges of the airbag compartment as if the airbag tried to go off and didn't. There was no collision, the dash just cracked. The very next day the airbag light came on and had been on ever since. This seems to be a common problem. With. These cars. Hyundai needs to step it up
NHTSA complaint #11541413 — an unverified report by a vehicle owner.
The dash cover on my 2009 Genesis 4-door Sedan has developed large cracks where the passenger side air bag is located. The concern is that this may cause the air bag to deploy inadvertently or increase the chance of flying shrapnel if/when the air bag should deploy during an accident. This problem started around 90,000 miles and has continued to get worse (The vehicle currently has approximately 125,000 miles). I took the vehicle to the dealer when the problem first appeared, but was told it was not a safety concern, and that it was not covered under the warranty. However, I feel this in fact could cause injury to anyone riding in the front passenger seat. 1 picture is attached.
NHTSA complaint #11492753 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Genesis. The contact stated that the vehicle was previously taken to the dealer for recall repairs for the air bags however, the contact stated that the air bag warning light illuminated, and ABS warning light intermittently illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer were not notified. The failure mileage was approximately 18,000
NHTSA complaint #11487149 — an unverified report by a vehicle owner.
The contact owns a 2010 Hyundai Genesis. The contact's wife stated that while driving approximately 35 MPH, the air bag warning light illuminated. The contact stated that he noticed that prior to the warning light being illuminated, a tear that had formed under the "SRS Air Bag" badge on the passenger’s side. The contact stated that the air bag warning light continually remained illuminated. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V722000 (Air Bags). The manufacturer had not been informed of the failure. The failure mileage was approximately 196,000.
NHTSA complaint #11486647 — an unverified report by a vehicle owner.
The contact owns a 2010 Hyundai Genesis. The contact stated that after parking and exiting the vehicle, moments later after returning to the vehicle it was discovered that the driver’s and passenger’s side headrest restraint had deployed. The cause of the failure was not determined. The local dealer was notified of the failure and indicated that the headrest needed to be replaced but no further assistance was offered. The manufacturer was not yet contacted. The failure mileage was 125,000
NHTSA complaint #11470847 — an unverified report by a vehicle owner.
The contact owns a 2015 Hyundai Genesis. The contact stated that the air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 21,000.
NHTSA complaint #11450403 — an unverified report by a vehicle owner.
The contact's daughter owned a 2013 Hyundai Genesis. The contact stated that while his daughter was driving at approximately 35 - 40 MPH, another vehicle ran a red light and crashed into the contact's daughter's rear driver's side door and tire, which caused her vehicle to spin into a 90-degree angle. None of the air bags deployed upon impact. The contact's daughter, her husband, and their thirteen-year-old daughter, who were passengers in the vehicle, later received medical treatment but did not sustain any injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
NHTSA complaint #11449550 — an unverified report by a vehicle owner.
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.
NHTSA complaint #11442152 — an unverified report by a vehicle owner.
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
NHTSA complaint #11442154 — an unverified report by a vehicle owner.
The DAB module assembly (air bag system) driver's side has to be replaced due to failure. Only warning was a creaking sound from the steering column when turning. Although I have an extended warranty, never been in an accident, and the car is only 6 years old with 44,000 miles, the extended warranty for the air bags is only for 5 years. The cost to replace the DAB is over $900.00. I feel strongly that Hyundai should cover the cost.
NHTSA complaint #11433207 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.
NHTSA complaint #11422666 — an unverified report by a vehicle owner.
The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.
NHTSA complaint #11420864 — an unverified report by a vehicle owner.
THE OUTLINE OF THE PASSENGER SIDE SEA AIRBAG SEEMS TO BE OPENING AS THOUGH THE AIRBAG WILL COME OUT AT ANY MOMENT. THERE ARE 2 PERFECT CUTS ON THE DASHBOARD WHERE THE AIRBAG IS AS THOUGHT THE AIRBAG IS TRIED TO DEPLOY BUT COULDN'T. I NOTICED ONE LINE ABOUT 2 MONTHS AGO AND THE OTHER LINE TODAY 8/15/20
NHTSA complaint #11349604 — an unverified report by a vehicle owner.
THE AIRBAG IS DEFECTIVE AND WILL NOT DEPLOY. NO IDEA AS TO THE CAUSE AS THIS WAS A RECENTLY PURCHASED CAR. NO OUTSTANDING AIRBAG RECALLS AND YET NO REPORTED ACCIDENTS AND NO HISTORY OF AIRBAG DEPLOYMENT. THE DEALER WHO SOLD US THE CAR ASSUMES A MANUFACTURER DEFECT.
NHTSA complaint #11325261 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE ON A HIGHWAY STATIONERY IN TRAFFIC, THE VEHICLE BEHIND HIM CRASHED INTO THE BACK OF HIS VEHICLE. THE CONTACT'S VEHICLE THEN COLLIDED WITH STOPPED VAN IN FRONT OF HIM; THAT VAN ALSO HIT THE VEHICLE IN FRONT OF IT AS WELL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S CHEST HIT THE STEERING WHEEL AND THE CONTACT'S HEAD BROKE THE HEAD REST. HE RECEIVED MEDICAL ATTENTION AT THE SCENE AND WAS TRANSPORTED TO THE HOSPITAL. THE CONTACT WAS TREATED FOR A CHEST CONTUSION AND BRUISING TO HIS NECK AREA. INJURIES TO THE OTHER VEHICLES OCCUPANTS WERE UNKNOWN. A POLICE REPORT WAS FILED. AFTER BEING RELEASED FROM THE HOSPITAL, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT BODY SHOP AND WAS LATER DEEMED TOTALED BY A MECHANIC. THE MANUFACTURER NOR A DEALER HAVE BEEN NOTIFIED OF THE FAILURE. UPON, INVESTIGATION THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS) WITH HIS FAILURE. THE FAILURE MILEAGE WAS 71,244.
NHTSA complaint #11315842 — an unverified report by a vehicle owner.
I GOT INTO AN ACCIDENT IN OCTOBER 2019 WHERE I WAS REAR ENDED AND CARRIED INTO ANOTHER VEHICLE BUT MY AIR BAGS DID NOT DEPLOY ALTHOUGH MY HEADRESTS DID DEPLOY BUT PRIOR TO THE ACCIDENT MY CAR WOULD FISHTAIL WHEN MAKING TURNS WHEN THE ROADS WERE WET AND WHILE DRIVING ON THE HIGHWAY TRYING TO MERGE INTO TRAFFIC MY CAR LOSES ACCELERATION ALL ON ITS OWN AND THEN GRADUALLY PICKS UP SPEED AGAIN I'VE ALMOST GOT HIT SEVERAL TIMES BECAUSE OF THIS. ALSO MY CAR HAS SHUT OFF ON ITS OWN IN TRAFFIC WITH HEAVY TRAFFIC IT WAS VERY SCARY WE DIDN'T KNOW WHAT WAS HAPPENING TO THE CAR AND THIS HAS HAPPENED TWICE. NOW MY CAR IS SHOWING A LOT OF HARD CODE ERRORS FROM THE ABS/ESC SYSTEM TO POWER SEAT MODULES THEY SAY IT'S SOMETHING WRONG WITH THE COMPUTER SYSTEM ITSELF BECAUSE IT DOESN'T NOTIFY YOU OF ANY ISSUES ON THE DASHBOARD AT ALL. AND TODAY I TOOK IT TO A MECHANIC SHOP AND MULTIPLE B CODES SHOWED UP WHICH DIDN'T MAKE ANY SENSE EVEN CAM SENSOR CODES AND I JUST GOT THIS CAR IN MARCH 2019.
NHTSA complaint #11280946 — an unverified report by a vehicle owner.