46 of the
1,725 complaints filed about the Hyundai Genesis
are about the fuel system —
3% of everything owners reported.
The worst model year for it is 2012.
My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.
NHTSA complaint #11727749 — an unverified report by a vehicle owner.
I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there
NHTSA complaint #11670324 — an unverified report by a vehicle owner.
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
NHTSA complaint #11651770 — an unverified report by a vehicle owner.
The contact owns a 2016 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the electrical power inside the vehicle became inoperable, and the vehicle lost power for approximately 10 seconds before the cabin lights returned to normal functionality. The vehicle was taken to the residence. The vehicle was taken to a dealer, but the vehicle could not be repaired. The contact stated that on another occasion while attempting to start the vehicle, the vehicle failed to start for 10 minutes. The vehicle was taken to a dealer where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown.
NHTSA complaint #11583814 — an unverified report by a vehicle owner.
The oil low-pressure warning light is frequently on while the engine is operating from idle to approximately 2,000 rpm. Engine operation is normal, including high performance. Complaints of this condition abound on Genesis Forums. Beside the lack of a true low oil pressure warning that may result in severe engine damage, a safety issue is present if that damage occurs on roadways with no way to escape traffic flow.
NHTSA complaint #11553538 — an unverified report by a vehicle owner.
It's termed as a "Dead Pedal" with the accelerator pedal sensor as to when the accelerator pedal is applied to move the car, the signal to apply gas to the engine to move it , doe's not happen, and the car will not move, momentarily causing a very unsafe situation in traffic. this problem is sporadic and you never know when it will happen. to my knowledge this is happening in the 2009 to 2015 models Hyundai Genesis cars with the 3.8 and 4.6 and 5.0 engines. Any car with the drive by wire is effected with this problem, and should be looked into and repaired. I have not gone to the dealer with this problem and there is no check engine light on when it happens.
NHTSA complaint #11523440 — an unverified report by a vehicle owner.
Car experience loss of control to accelerator while driving on major highway. The vehicle's speed coasted down from highway speed of 65mph to low 50s before vehicle was safely stopped on roadside emergency breakdown lane. This incident could have easily resulted in a collision with faster-moving traffic. The vehicle has been transported to a dealer for inspection to determine the cause, however this episode appears very similar to a documented issue in 2016 with a faulty fuel harness and low pressure fuel pump. No warnings or indications were present until after the car was turned off and restarted.
NHTSA complaint #11518478 — an unverified report by a vehicle owner.
Please refer to the articles below, this issue happens after 60k miles & never found a car it was fixed before 60k. owners are spending over $800 to $1000 to get fixed. In Korea, it was Recalled back in 2021. Our genesis are all made in Korea. When I contact the Hyundai USA. They won't honor the same service with U.S. please look into it. thank you for your time. https://genesisowners.com/genesis-forum/threads/2015-genisis-sedan-3-8l-oil-light-issue.37960/ https://genesisowners.com/genesis-forum/threads/oil-level-pressure-light-going-on-and-off.31984/ https://genesisowners.com/genesis-forum/threads/2016-genesis-sedan-oil-pressure-sensor.45619/#post-549619 Please translate to English for better understanding. http://www.consumerpost.co.kr/news/articleView.html?idxno=302770
NHTSA complaint #11515433 — an unverified report by a vehicle owner.
The fuel door will not open, even with the emergency latch located within the trunk. A cursory search of reddit and other forums has revealed the problem to be widespread among other Hyundai owners, with no solutions offered by Hyundai or Genesis. The safety issue is obvious in that drivers will be stranded in unexpected places.
NHTSA complaint #11507113 — an unverified report by a vehicle owner.
MY VECHILE STALLS WHILE DRIVING AT VARIOUS TIMES. THIS COULD CAUSE A SERIOUS ACCIDENT IN WHICH LIVES COULD BE LOST . THIS EEMS TO BE PROBLEM WITH THE GENESIS FROM 2012 TO 2016 FROM MY RESEARCH. I AM NOT THE ONLY OWNER WITH THIS PROBLEM . THE DEALERS CANT FIND THE PROBLEM OR WHY IT IS OCCURING . THE DEALERS GIVE YOU NUMEROUS REASONS AS TO WHAT MIGHT BE THE CAUSE OF THIS PROBLEM, BUT THEY ARE NOT SURE . THIS COULD COST A CONSUMER $1000 OF DOLLARS JUST TO FIND OUT WHAT THE PROBLEM IS . THIS OCCURS WHEN JUST DRIVING DOWN A STREET, ON CURVES OR GOING STRAIGHT. I HAVE NOT HAD AN ACCIDENT YET! IM TRYING TO AVOID THIS .THIS OCCURS WHEN MY GAS TANK GETS LOW , THAT IS WHAT I HAVE NOTICED .
NHTSA complaint #11404651 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WHILE SEVERAL UNKNOWN WARNING LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI LOCATED AT (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE THE FAILURE WAS UNDETERMINED AND THE DEALER INFORMED THAT THE FAILURE MAY BE DUE TO FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO ADVANTAGE HYUNDAI 440 PLAINVIEW RD, HICKSVILLE, NY 11801, WHERE THE FAILURE WAS STILL UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA complaint #11317277 — an unverified report by a vehicle owner.
GENESIS STALLS AT SLOW SPEEDS EITHER TURNING FOR GOING STRAIGHT. REPLACED THROTTLE BODY, BUT STILL STALLS. ALSO HAS TROUBLE STARTING SOMETIMES. BATTERY IS NEW.
NHTSA complaint #11277553 — an unverified report by a vehicle owner.
WELL IT ONLY HAPPENS ON HOT DAY OR IN SUMMER. IN STOP AND GO TRAFFIC. WHILE I'M DRIVING THE CAR ALL OF A SUDDEN GAS FUMES FILL UP THE INSIDE OF MY CAR SO BAD THAT I GOTTTA PULL OVER FOR A WHILE. THE OTHER DAY IT HAPPEN TO ME AGAIN AND I ALMOST PASSED OUT WHILE DRIVING. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE AND THEY TELL ME THAT THEIRS NOTHING WRONG WITH IT OR THEY DON'T KNOW WHAT IT IS. I'VE OWND THE CAR SINCE IT WAS NEW AND IT'S BEEN DOING THIS SINCE THEN. NOW THAT IT ALMOST MADE ME BLACK OUT WHILE DRIVING WAS THE LAST SRRAW FOR ME. IT'S MADE ME HAVE HEADACHES BEFORE BUT NOT PASS OUT LIKE THE OTHER DAY. THIS IS WHY I'M REPORTING THIS TO YOU GUYS HOPING YOU COULD HELP ME. THIS ONLY HAPPENS WHEN I'M I. STOP AND GO TRAFFIC IN THE CITY WHEN IT'S REALLY HOT OUT.
NHTSA complaint #11241660 — an unverified report by a vehicle owner.
I WAS DRIVING ON A HIGHWAY WHEN MY VEHICLE STALLED NEARLY CAUSING A MAJOR ACCIDENT. THERE WAS NO WARNING, ENGINE LIGHT OR ISSUES WITH THE CAR STARTING OR DRIVING. NO ISSUES WITH IDLING OR ANYTHING TO SUGGEST I NEEDED SERVICE. THE DEALER IS SAYING IT IS EXCESS CARBON ON THE THROTTLE BODY. IT APPEARS HYUNDAI HAS HAD ISSUES WITH THIS THAT HAVE NOT BEEN ADDRESSED.
NHTSA complaint #11174359 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE FUEL GAUGE FAILED TO ACCURATELY DISPLAY THE CORRECT FUEL LEVEL. SOUTHERN STATES HYUNDAI OF RALEIGH IN RALEIGH, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
NHTSA complaint #11102882 — an unverified report by a vehicle owner.