FaultScore

FaultScore report

2001 Hyundai Santa FE problems

Owners have filed 293 complaints about the 2001 Hyundai Santa FE with NHTSA between 2001 and 2023. The largest single group is the suspension. Across this model's run it ranks 24 of 26 worst.

B

FaultScore 33/100

Higher is worse. Measured against the other years of the Hyundai Santa FE.

How this is worked out

The numbers

293

Complaints

7

Crashes reported

5

Fires reported

5

Injuries reported

105,000 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 37 vs 50 Severity 30 vs 50 Early failure 26 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Hyundai Santa FE. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 26
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Hyundai Santa FE

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Hyundai Santa FE

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 78 26.6%

1 crashes, 0 fires · median 120,000 mi

Engine & Cooling 46 15.7%

0 crashes, 2 fires · median 63,000 mi

0 crashes, 2 fires · median 54,676 mi

1 crashes, 0 fires · median 58,000 mi

Median failure at 128,000 miles

Median failure at 80,000 miles

0 crashes, 1 fires · median 102,500 mi

Steering 13 4.4%

Median failure at 89,000 miles

Brakes 10 3.4%

2 crashes, 0 fires · median 24,374 mi

Other & Unspecified 7 2.4%

Median failure at 15,400 miles

Equipment & Accessories 7 2.4%

Median failure at 80,000 miles

Wheels 6 2.0%

Median failure at 114,000 miles

Windows, Mirrors & Wipers 3 1.0%

Median failure at 3,324 miles

Lights 3 1.0%

Median failure at 3,324 miles

Airbags 3 1.0%

2 crashes, 0 fires · median 82,000 mi

Doors, Latches & Locks 2 0.7%
Stability & Traction Control 2 0.7%

Median failure at 120,000 miles

Seats 1 0.3%
Seat Belts 1 0.3%

1 crashes, 0 fires · median 154,000 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rear 29 32.2%
Gasoline 11 12.2%
Engine 11 12.2%
Automatic Transmission 11 12.2%
Alternator/Generator/Regulator 8 8.9%
12V/24V/48V Battery 8 8.9%
Body 6 6.7%
Frame AND Members 6 6.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 0.6%
1,000 – 9,999 miles 6 3.4%
10,000 – 24,999 miles 16 9.1%
25,000 – 49,999 miles 10 5.7%
50,000 – 74,999 miles 28 16.0%
75,000 – 99,999 miles 22 12.6%
100,000 – 149,999 miles 66 37.7%
150,000+ miles 26 14.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2001 peak 12 Mar 2023

NHTSA investigations into the 2001 Hyundai Santa FE

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA08023 Opened 28 Oct 2008 Closed 17 Apr 2009 SUSPENSION

REAR TRAILING ARM CORROSION FAILURE

IN A LETTER DATED APRIL 14, 2009, HYUNDAI-KIA AMERICA TECHNICAL CENTER, INC (HYUNDAI) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 85,000 MODEL YEAR (MY) 2001 THROUGH 2003 HYUNDAI SANTA FE VEHICLES MANUFACTURED PRIOR TO JANUARY 27, 2003, THAT ARE REGISTERED AND OPERATED IN THE FOLLOWING SALT BELT STATES AND THE DISTRICT OF COLUMBIA:CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN.HYUNDAI IS RECALLING T...

PE08040 Opened 2 Jul 2008 Closed 29 Oct 2008 SUSPENSION

REAR SUSPENSION TRAILING ARM FAILURE

IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) DURING THIS PRELIMINARY EVALUATION, HYUNDAI PROVIDED ODI WITH 15 ALLEGATIONS OF CORROSION FAILURE OF THE LEFT- AND/OR RIGHT-REAR SUSPENSION TRAILING ARM.THREE OF THE 15 CONSUMERS ALLEGED A LOSS OF VEHICLE CONTROL AS A RESULT OF A REAR TRAILING ARM CORROSION FAILURE.SIMILARLY, ODI HAS RECEIVED 12 COMPLAINTS OF REAR TRAILING ARM FAILURE (ONE IS A DUPLICATE OF A COMPLAINT FILED WITH HYUNDAI).OF THE 12 ODI COMPLAINTS, 4 CONSUMERS ALLEGE A LOSS OF VEHICLE CONTROL. IN TOTAL, ODI IS AWARE OF 26 CONSUMER ALL...

PE02012 Opened 31 Jan 2002 Closed 12 Aug 2002 ENGINE AND ENGINE COOLING

ENGINE SEIZURE

Recalls on the 2001 Hyundai Santa FE

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2014322 57,794 units in Canada

Suspension

On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and replace coil springs as necessary. Additionally, a spring guide will be installed to prevent the coil spring from contacting the tire.

Recall 2009122 15,604 units in Canada

Suspension

On certain vehicles operated in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), road salt may cause internal corrosion of the rear trailing arms, which could lead to thinning or perforation of the trailing arm steel. In time, the trailing arms may fracture, which could result in a loss of vehicle control and a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the rear trailing arms. Should the trailing arms not require replacement, drainage holes will be added, as well as treatment with rust-proofing material to arrest the corrosion process.

Recall 2003326 28,660 units in Canada

Label

On certain vehicles, the wheel rims and the tire pressure labels do not comply with CMVSS 120. The rims do not contain the required markings and the tire pressure labels do not contain the rim size. Correction: Hyundai will provide owners with a corrected tire pressure label. Since the non-compliant wheel rims do not pose any safety risk, no corrective action is required.

Recall 2002008 4,661 units in Canada

Engine

Certain vehicles equipped with 2.7 liter V-6 engines. Improperly manufactured crankshaft position sensors (cps) were installed. The CPS cases were improperly manufactured and did not meet dimensional specifications. Internal gaps within the cases allowed epoxy to contact the printed circuit board, which resulted in cracking of the printed circuit board capacitor. A damaged CPS capacitor could result in engine stalling. Correction: Dealers will replace the CPS.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Ozark, MO Crash

SUSPENSION

The rear trailing arm cracked in half causing my wife to run off the road11

NHTSA complaint #11439998 — an unverified report by a vehicle owner.

at 170 miles Houston, TX Fire

FUEL/PROPULSION SYSTEM

V EHICLE CAUGH T ON FIRE IN MOTION CLAIM NUMBER 870190.

NHTSA complaint #10846372 — an unverified report by a vehicle owner.

Durham, NC Fire

ENGINE

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING UPHILL AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHUTTER AND FAILED TO ACCELERATE. THE CONTACT WAS ALERTED THAT THE SUBFRAME WAS ON FIRE. THE CONTACT IMMEDIATELY SHUT OFF THE ENGINE AND EXITED THE VEHICLE. AN ONLOOKER ASSISTED WITH EXTINGUISHING THE FIRE WITH WATER. THE FIRE WAS EXTINGUISHED BY THE TIME THE FIREFIGHTERS ARRIVED. NEITHER THE FIRE DEPARTMENT INVESTIGATOR NOR THE INSURANCE INVESTIGATOR WERE ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10629115 — an unverified report by a vehicle owner.

at 154,000 miles Elizabethton, TN Crash 1 injured

POWER TRAIN

TL*THE CONTACT HAD A 2001 HYUNDAI SANTE. THE CONTACT WAS DRIVING 35 MPH DOWN A 60 DEGREE INCLINE WHEN THE 4 WHEEL DRIVE SHIFTED OUT OF GEAR ON ITS OWN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL AND LIGHT POLE. THE SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE SEAT BELTS AND AIR BAGS MALFUNCTIONED WHEN THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 154,000.

NHTSA complaint #10311482 — an unverified report by a vehicle owner.

at 154,000 miles Elizabethton, TN Crash 1 injured

AIR BAGS:FRONTAL

TL*THE CONTACT HAD A 2001 HYUNDAI SANTE. THE CONTACT WAS DRIVING 35 MPH DOWN A 60 DEGREE INCLINE WHEN THE 4 WHEEL DRIVE SHIFTED OUT OF GEAR ON ITS OWN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL AND LIGHT POLE. THE SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE SEAT BELTS AND AIR BAGS MALFUNCTIONED WHEN THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 154,000.

NHTSA complaint #10311482 — an unverified report by a vehicle owner.

at 154,000 miles Elizabethton, TN Crash 1 injured

SEAT BELTS

TL*THE CONTACT HAD A 2001 HYUNDAI SANTE. THE CONTACT WAS DRIVING 35 MPH DOWN A 60 DEGREE INCLINE WHEN THE 4 WHEEL DRIVE SHIFTED OUT OF GEAR ON ITS OWN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL AND LIGHT POLE. THE SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE SEAT BELTS AND AIR BAGS MALFUNCTIONED WHEN THE CRASH OCCURRED. THE FAILURE MILEAGE WAS 154,000.

NHTSA complaint #10311482 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Roy, UT

WHEELS

I live in Roy city utah and i drive a santa fe 2001 and my trailing arm in the rear driver side snaped while i was going 45 mph. when i took it in to a shop to have it looked at they said that my trailing arm had snaped do to the rust corrision under the car. I know that there are recalls on the santa fe for the rear suspention trailing arms but only if you live in a salt belt state and utah is not one of those states and i think it should be because of the salt we use on our roads as well as i live 20 mins from the great salt lake . i have bearly had my car 5 months befor it broke i paid 2000.00$ for it. i guess i didnt fully understand the saltbelt state thing and i called young hayndai in ogden utah and they called a tow truck and had my car towed to the dealer ship they had it like 12 days or something befor they diganosed it. when they said that its not on recal because of the salt belt state thing they are trying to charg me 274.00$ just for them to tell me what i already knew was wrong with it and for the towtruck. because of my broken car i just had lost 2 highpaying jobs and i have no money to pay the dealership so they said that i cant have my car till i pay them then they said that they can only hold my car for 10 days . idont know what to do cause my santa fe was not only my only ride but its where i lived. so now im back to sleeping in the street and i dont know where or what the dealership has done with my car. please help me and order a recall on my santa fe because of the rust from living utah and all the salt here. Thanks for your time.

NHTSA complaint #11513870 — an unverified report by a vehicle owner.

Roy, UT

STEERING

I live in Roy city utah and i drive a santa fe 2001 and my trailing arm in the rear driver side snaped while i was going 45 mph. when i took it in to a shop to have it looked at they said that my trailing arm had snaped do to the rust corrision under the car. I know that there are recalls on the santa fe for the rear suspention trailing arms but only if you live in a salt belt state and utah is not one of those states and i think it should be because of the salt we use on our roads as well as i live 20 mins from the great salt lake . i have bearly had my car 5 months befor it broke i paid 2000.00$ for it. i guess i didnt fully understand the saltbelt state thing and i called young hayndai in ogden utah and they called a tow truck and had my car towed to the dealer ship they had it like 12 days or something befor they diganosed it. when they said that its not on recal because of the salt belt state thing they are trying to charg me 274.00$ just for them to tell me what i already knew was wrong with it and for the towtruck. because of my broken car i just had lost 2 highpaying jobs and i have no money to pay the dealership so they said that i cant have my car till i pay them then they said that they can only hold my car for 10 days . idont know what to do cause my santa fe was not only my only ride but its where i lived. so now im back to sleeping in the street and i dont know where or what the dealership has done with my car. please help me and order a recall on my santa fe because of the rust from living utah and all the salt here. Thanks for your time.

NHTSA complaint #11513870 — an unverified report by a vehicle owner.

Roy, UT

SUSPENSION

I live in Roy city utah and i drive a santa fe 2001 and my trailing arm in the rear driver side snaped while i was going 45 mph. when i took it in to a shop to have it looked at they said that my trailing arm had snaped do to the rust corrision under the car. I know that there are recalls on the santa fe for the rear suspention trailing arms but only if you live in a salt belt state and utah is not one of those states and i think it should be because of the salt we use on our roads as well as i live 20 mins from the great salt lake . i have bearly had my car 5 months befor it broke i paid 2000.00$ for it. i guess i didnt fully understand the saltbelt state thing and i called young hayndai in ogden utah and they called a tow truck and had my car towed to the dealer ship they had it like 12 days or something befor they diganosed it. when they said that its not on recal because of the salt belt state thing they are trying to charg me 274.00$ just for them to tell me what i already knew was wrong with it and for the towtruck. because of my broken car i just had lost 2 highpaying jobs and i have no money to pay the dealership so they said that i cant have my car till i pay them then they said that they can only hold my car for 10 days . idont know what to do cause my santa fe was not only my only ride but its where i lived. so now im back to sleeping in the street and i dont know where or what the dealership has done with my car. please help me and order a recall on my santa fe because of the rust from living utah and all the salt here. Thanks for your time.

NHTSA complaint #11513870 — an unverified report by a vehicle owner.

at 140,000 miles Rockford, IL

STEERING:LINKAGES:TIE ROD ASSEMBLY

The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco’s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver’s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.

NHTSA complaint #11501060 — an unverified report by a vehicle owner.

at 140,000 miles Rockford, IL

SUSPENSION:FRONT:WHEEL BEARING

The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco’s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver’s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.

NHTSA complaint #11501060 — an unverified report by a vehicle owner.

at 140,000 miles Rockford, IL

STRUCTURE

The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco’s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver’s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.

NHTSA complaint #11501060 — an unverified report by a vehicle owner.

Gilbert, AZ

ELECTRICAL SYSTEM

The suv stalls while driving. This has happened multiple time. While driving, driving slow, taking a u turn. The battery, alternator, starter, power steering pump, water pump, rack and pinion, timing belt, serpentine belt, idler pulley, harmonic balancer, front axles, shocks, struts, some sensors, spark plugs/wires, gaskets, and many other parts are replaced in the last year. Don't know what is wrong but it is scary when it stalls suddenly.

NHTSA complaint #11474365 — an unverified report by a vehicle owner.

Gilbert, AZ

ENGINE

The suv stalls while driving. This has happened multiple time. While driving, driving slow, taking a u turn. The battery, alternator, starter, power steering pump, water pump, rack and pinion, timing belt, serpentine belt, idler pulley, harmonic balancer, front axles, shocks, struts, some sensors, spark plugs/wires, gaskets, and many other parts are replaced in the last year. Don't know what is wrong but it is scary when it stalls suddenly.

NHTSA complaint #11474365 — an unverified report by a vehicle owner.

Gilbert, AZ

FUEL/PROPULSION SYSTEM

The suv stalls while driving. This has happened multiple time. While driving, driving slow, taking a u turn. The battery, alternator, starter, power steering pump, water pump, rack and pinion, timing belt, serpentine belt, idler pulley, harmonic balancer, front axles, shocks, struts, some sensors, spark plugs/wires, gaskets, and many other parts are replaced in the last year. Don't know what is wrong but it is scary when it stalls suddenly.

NHTSA complaint #11474365 — an unverified report by a vehicle owner.

Ozark, MO Crash

SUSPENSION

The rear trailing arm cracked in half causing my wife to run off the road11

NHTSA complaint #11439998 — an unverified report by a vehicle owner.

Fargo, ND

SUSPENSION

The contact's friend owns a 2001 Hyundai Santa Fe. The contact stated that while a friend was driving at approximately 55 MPH, the vehicle began to veer off to the right without warning and the driver began losing control of the vehicle. Despite the failure, the contact's friend was able to drive the vehicle to her home at slow speeds. Another friend was able to inspect the vehicle and discovered that the rear passenger’s side trailing arm had fractured due to severe corrosion. Upon investigation, the contact discovered NHTSA Campaign Number: 09V123000 (Suspension) which he linked to the failure. The dealer and the manufacturer were both notified of the failure and he was informed that his vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA complaint #11430266 — an unverified report by a vehicle owner.

at 185,000 miles Grottoes, VA

SUSPENSION

MY WIFE WAS ACCELERATING TO 45 MPH, THE VEHICLE BEGAN TO SWERVE LEFT TO RIGHT RAPIDLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. SHE COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. SHE NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS ALMOST TOUCHING THE INSIDE OF THE REAR FENDER. SHE WAS ABLE TO LIMP IT ABOUT A MILE HOME TO DRIVEWAY. SHE CONTACTED HYUNDAI & THEY TOLD HER TO TOW IT TO CLOSEST HYUNDAI DEALERSHIP & REAP SUSPENSION PROBLEM WILL BE FIXED UNDER RECALL. AFTER WE PAID TO HAVE IT TOWED TO DEALERSHIP IT WAS DIAGNOSED THAT THE REAR TRAILING ARM WAS CORRODED AND ALMOST BROKEN & NEEDED TO BE REPLACED. THE DEALER SERVICE TECHNICIAN CALLED MY WIFE THE NEXT DAY TO INFORM HER THAT HER SANTA FE REAR TRAILING ARMS HAD NOT BEEN REPLACED BY HYUNDAI. SHE IMMEDIATELY CALLED HYUNDAI TO SPEAK WITH PERSON THAT TOLD HER TO HAVE IT TOWED TO DEALERSHIP. HYUNDAI OPENED A CASE NUMBER FOR HER SANTA FE. HYUNDAI CALLED BACK COUPLE DAYS LATER SAYING THEY HAD RESEARCHED HER SANTA FE UNDER RECALL CAMPAIGN 090 AND THAT IT DID NOT QUALIFY BEING THAT IT HAD NOT REGISTERED WITHIN THE 20 SALT BELT STATES REQUIRED FOR RECALL. HYUNDAI CASE WORKER SAID THEY WERE NOT GOING TO REPAIR THE SANTA FE UNDER RECALL.& HYUNDAI WAS CLOSING THE CASE. AFTER A VERY EXTENSIVE SEARCH ON THE SANTA FE FRAME CORROSION RECALL SHE DISCOVERED THAT THE FRAME CORROSION RECALL HAD BEEN EXPANDED TO INCLUDE EVERY SANTA FE WITHIN THE 50 STATES, ALTHOUGH HYUNDAI DID NOT SEND NOTICES TO ANYONE UNLESS THE SANTA FE HAD BEEN REGISTERED IN THE 20 SALT BELT STATES. WITH THIS NEW INFO SHE HAS BEEN TRYING TO CONTACT THE HYUNDAI CASE WORKER TO RE-OPEN HER CASE. AS IT STANDS HER SANTA FE WAS TOWED TO HYUNDAI DEALERSHIP WHERE IT SITS IN BACK LOT UNTOUCHED & UNDRIVEABLE. AFTER CLOSER LOOK AT TRAILING ARMS BOTH SIDES ARE RUSTED COMPLETELY OUT.

NHTSA complaint #11387403 — an unverified report by a vehicle owner.

Florence, AL

VEHICLE SPEED CONTROL

GAS PUMP PROBLEM KEEPS CLICKING AND I'VE REPLACE MANY PARTY BUT STILL LIKE ITS FULL OF GAS BUT I BE ON EMPTY.CAR ALSO JERKS LIKE I'VE BEEN REAR ENDED WHILE DRIVING LIKE IT HAS TRANSMISSION PROBLEMS AND I'VE REPLACE TRANSMISSION 2 TIMES. GEARS ONLY WORK MANUAL IT'S LIKE THE CAR HAS A MIND OF ITS OWN .ALSO MY TIRE FLEW OFF MY CAR ON THE BACK AND HAD TO TAKE TO DEALER SHIP AND THEY WAS SAYING IT'S SOME PROBLEM THEY CAN'T HELP .

NHTSA complaint #11325885 — an unverified report by a vehicle owner.

Florence, AL

ENGINE

GAS PUMP PROBLEM KEEPS CLICKING AND I'VE REPLACE MANY PARTY BUT STILL LIKE ITS FULL OF GAS BUT I BE ON EMPTY.CAR ALSO JERKS LIKE I'VE BEEN REAR ENDED WHILE DRIVING LIKE IT HAS TRANSMISSION PROBLEMS AND I'VE REPLACE TRANSMISSION 2 TIMES. GEARS ONLY WORK MANUAL IT'S LIKE THE CAR HAS A MIND OF ITS OWN .ALSO MY TIRE FLEW OFF MY CAR ON THE BACK AND HAD TO TAKE TO DEALER SHIP AND THEY WAS SAYING IT'S SOME PROBLEM THEY CAN'T HELP .

NHTSA complaint #11325885 — an unverified report by a vehicle owner.

Florence, AL

FUEL/PROPULSION SYSTEM

GAS PUMP PROBLEM KEEPS CLICKING AND I'VE REPLACE MANY PARTY BUT STILL LIKE ITS FULL OF GAS BUT I BE ON EMPTY.CAR ALSO JERKS LIKE I'VE BEEN REAR ENDED WHILE DRIVING LIKE IT HAS TRANSMISSION PROBLEMS AND I'VE REPLACE TRANSMISSION 2 TIMES. GEARS ONLY WORK MANUAL IT'S LIKE THE CAR HAS A MIND OF ITS OWN .ALSO MY TIRE FLEW OFF MY CAR ON THE BACK AND HAD TO TAKE TO DEALER SHIP AND THEY WAS SAYING IT'S SOME PROBLEM THEY CAN'T HELP .

NHTSA complaint #11325885 — an unverified report by a vehicle owner.

at 161,000 miles Kansas City, KS

SUSPENSION

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CONTACT HEARD AN ABNORMAL POPPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE BACK TO HER RESIDENCE WHERE HER HUSBAND INSPECTED THE VEHICLE. THE CONTACT'S HUSBAND DISCOVERED CORROSION ON THE REAR CONTROL ARM. DUE TO THE CORROSION, THE DRIVER'S SIDE REAR CONTROL ARM FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000. *LN

NHTSA complaint #11325011 — an unverified report by a vehicle owner.

at 15,400 miles Baltimore, MD

POWER TRAIN

THERE'S A REALL ON THIS VEHICLE THAT I JUST PURCHASED THE DESCRIPTION SAYS: FRONT COIL SPRING PROTECTOR INSTALLATION HOW CAN THIS ISSUE BE RESOLVED? THIS ISSUE SHOULD BEEN TAKING CARE OF AND REPORTED TO YOU GUYS BUT OBVIOUSLY IT HASN'T. SO I NEED TO KNOW IS IT STILL AVAILABLE TO BE FREE OF CHARGE OR DO I HAVE TO COME OUT OF POCKET TO GET THIS REPAIRED? OR CAN I STILL GO TO A HYANDAI DEALER FOR FREE REPAIRS? I'M NOT SURE OF THE NOTIFICATION DATE. SO IN THE BOX BELOW I'LL PUT THIS YEAR AND DATE

NHTSA complaint #11317237 — an unverified report by a vehicle owner.

at 15,400 miles Baltimore, MD

UNKNOWN OR OTHER

THERE'S A REALL ON THIS VEHICLE THAT I JUST PURCHASED THE DESCRIPTION SAYS: FRONT COIL SPRING PROTECTOR INSTALLATION HOW CAN THIS ISSUE BE RESOLVED? THIS ISSUE SHOULD BEEN TAKING CARE OF AND REPORTED TO YOU GUYS BUT OBVIOUSLY IT HASN'T. SO I NEED TO KNOW IS IT STILL AVAILABLE TO BE FREE OF CHARGE OR DO I HAVE TO COME OUT OF POCKET TO GET THIS REPAIRED? OR CAN I STILL GO TO A HYANDAI DEALER FOR FREE REPAIRS? I'M NOT SURE OF THE NOTIFICATION DATE. SO IN THE BOX BELOW I'LL PUT THIS YEAR AND DATE

NHTSA complaint #11317237 — an unverified report by a vehicle owner.

at 150,000 miles Lorton, VA

SUSPENSION

OUR MECHANIC HAS IDENTIFIED SIGNIFICANT CORROSION TO THE DRIVER'S SIDE REAR TRAILING ARM, A SAFETY AND OPERATIONAL VULNERABILITY CONSISTENT WITH NHTSA SAFETY RECALL NOTICE 09V123000. THE NHTSA SAFETY RECALL OBSERVES THE DANGER OF THE REAR TRAILING ARM FRACTURING, AND INCREASING THE RISK OF A VEHICLE CRASH. WE HAVE CONTACTED THE LOCAL DEALERSHIP AND THE MANUFACTURER, HYUNDAI, ABOUT THE SAFETY VULNERABILITY, RESULTING FROM THE LATENT MANUFACTURING WEAKNESS. AS DETAILED IN THE ATTACHED FILE. THE DEALER SERVICE DEPARTMENT IS INDIFFERENT TO THE FAULTY VEHICLE PART AND SAFETY VULNERABILITY, AND NO RESPONSE HAS BEEN RECEIVED FROM THE MANUFACTURER. WE ARE ATTACHING PHOTOS OF THE REAR TRAILING ARM CORROSION CONSISTENT WITH THE MANUFACTURING FAILURE IDENTIFIED IN THE NHTSA SAFETY RECALL.

NHTSA complaint #11290474 — an unverified report by a vehicle owner.

Harrisonburg, VA

UNKNOWN OR OTHER

I HAVE BEEN HEARING A CLANKING SOUND SINCE I HAVE BOUGHT THE VEHICLE USED MID NOVEMBER 2019 . THE SOUND SEEMS TO BE COMING FROM THE BACK PASSANGER SIDE WHEEL AREA IT APPEARS TO BE GETTING WORSE AND FEELS LIKE THE BACK PASSANGER SIDE WHEEL IS ABOUT TO FALL OFF ANYTIME THE VEHICLE IS IN MOTION .AND LOOKS VERY RUSTED OUT

NHTSA complaint #11287666 — an unverified report by a vehicle owner.

Harrisonburg, VA

SUSPENSION

I HAVE BEEN HEARING A CLANKING SOUND SINCE I HAVE BOUGHT THE VEHICLE USED MID NOVEMBER 2019 . THE SOUND SEEMS TO BE COMING FROM THE BACK PASSANGER SIDE WHEEL AREA IT APPEARS TO BE GETTING WORSE AND FEELS LIKE THE BACK PASSANGER SIDE WHEEL IS ABOUT TO FALL OFF ANYTIME THE VEHICLE IS IN MOTION .AND LOOKS VERY RUSTED OUT

NHTSA complaint #11287666 — an unverified report by a vehicle owner.

Kansas City, KS

FUEL/PROPULSION SYSTEM

WHEN GETTING GAS, THE PUMP ALWAYS 'CLICKS OFF' WHEN IM PUMPING GAS. DOES NOT MATTER HOW FULL. THE ONLY WAY TO ENSURE A FULL TANK IS TO CONTINUE PUMPING UNTIL GAS COMES OUT THE TOP OF THE FILLER NECK. THIS USUALLY MEANS OVERRIDING AS MANY AS 50 PUMP 'CLICK OFFS'. I HAVE SEEN OTHER SANTA FE OWNERS COMPLAINING ABOUT THE SAME PROBLEM OBVIOUSLY THIS IS A MANUFACTURING FLAW & NEEDS TO BE FIXED. THIS METHOD OF GETTING A FULL TANK IS NOT DESIRABLE AND WHAT'S THE POINT OF HAVING A 17 GALLON GAS TANK IF IT TAKES 45MINUTES TO FILL UP. THANK YOU.

NHTSA complaint #11269840 — an unverified report by a vehicle owner.

at 200,000 miles Viburnum, MO

SUSPENSION

DRIVERS SIDE LOWER CONTROL ARM RUSTED OUT IT HAS 2 RECALLS ON IT BUT NOT THE CONTROL ARM WHY IF THE TRAILING ARMS ARE RUSTED IT SHOULD BE ADDED TO???????? STARTED MAKING NOISE NO WARNING WHILE DRIVEING 55 MPH HAPPENED ON 8/23/2019

NHTSA complaint #11246192 — an unverified report by a vehicle owner.

at 175,000 miles Spirit Lake, IA

SUSPENSION:REAR

TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SWERVE LEFT TO RIGHT RAPIDLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS ALMOST TOUCHING THE INSIDE OF THE REAR FENDER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR TRAILING ARM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER BECAUSE IT WAS EIGHTY MILES AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

NHTSA complaint #11161135 — an unverified report by a vehicle owner.

Kent, WA

SUSPENSION

REAR DRIVER SIDE TRAILING ARM BADLY RUSTED.

NHTSA complaint #11141940 — an unverified report by a vehicle owner.