FaultScore

FaultScore report

2013 Hyundai Santa FE problems

Owners have filed 807 complaints about the 2013 Hyundai Santa FE with NHTSA between 2012 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 1 of 26 worst.

F

FaultScore 86/100

Higher is worse. Measured against the other years of the Hyundai Santa FE.

How this is worked out

The numbers

807

Complaints

25

Crashes reported

66

Fires reported

17

Injuries reported

52,250 mi

Median mileage at failure

Half of reported failures happened before this

46%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 69 vs 50 Early failure 78 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Santa FE. 50 means typical for this model; 100 means roughly double.
Severity — 69
13.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 78
46% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Hyundai Santa FE

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Hyundai Santa FE

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 280 34.7%

2 crashes, 28 fires · median 89,675 mi

Steering 96 11.9%

3 crashes, 1 fires · median 2,284 mi

Brakes 64 7.9%

3 crashes, 8 fires · median 89,619 mi

1 crashes, 7 fires · median 61,000 mi

1 crashes, 7 fires · median 59,733 mi

1 crashes, 1 fires · median 48,427 mi

0 crashes, 8 fires · median 27,000 mi

Suspension 23 2.9%

3 crashes, 0 fires · median 11,100 mi

4 crashes, 1 fires · median 25,218 mi

Median failure at 20,603 miles

1 crashes, 1 fires · median 11,500 mi

Lights 16 2.0%

Median failure at 29,387 miles

Wheels 14 1.7%

3 crashes, 1 fires · median 24,000 mi

Median failure at 4,800 miles

Seats 9 1.1%

0 crashes, 1 fires · median 8,000 mi

Driver Assist & Collision Avoidance 8 1.0%

0 crashes, 1 fires · median 60,000 mi

Airbags 5 0.6%

3 crashes, 0 fires · median 24,000 mi

Tires 4 0.5%

0 crashes, 1 fires · median 41,950 mi

Equipment & Accessories 3 0.4%

Median failure at 2,000 miles

Seat Belts 3 0.4%

Median failure at 50,012 miles

Doors, Latches & Locks 2 0.2%

Median failure at 118,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 20 46.5%
Sun/Moon Roof Assembly 10 23.3%
Automatic Emergency Braking 3 7.0%
Adaptive Cruise Control 3 7.0%
Camera 2 4.7%
AIR Conditioner 2 4.7%
Tread/Belt 2 4.7%
Engine Control Module (Ecu/Ecm) 1 2.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 68 14.3%
1,000 – 9,999 miles 71 14.9%
10,000 – 24,999 miles 38 8.0%
25,000 – 49,999 miles 60 12.6%
50,000 – 74,999 miles 74 15.5%
75,000 – 99,999 miles 69 14.5%
100,000 – 149,999 miles 79 16.6%
150,000+ miles 17 3.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2012 peak 24 Aug 2026

NHTSA investigations into the 2013 Hyundai Santa FE

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

PE19003 Opened 29 Mar 2019 Closed 22 Dec 2021 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Rec...

DP18003 Opened 21 Aug 2018 Closed 10 May 2019 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...

RQ17004 Opened 18 May 2017 Closed 22 Dec 2021 ENGINE

Scope and Timeliness

NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required...

PE13025 Opened 5 Jul 2013 Closed 20 Sep 2013 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Front Axle Shaft Failure

In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai-Kia) submitted two Defect Information Reports (DIR) to NHTSA identifying a safety defect related to fracture of the right front axle shaft in MY 2013 front wheel drive Hyundai Santa Fe Sport vehicles built from July 13, 2012 through March 12, 2013 and MY 2014 front wheel drive Kia Sorento vehicles built from January 7 through March 12, 2013 (Recall Nos. 13V-355 and 13V-356).According to Hyundai-Kia, the right front axle driveshaft may develop a crack in the area of the stub at the wheel end of the shaft due t...

Recalls on the 2013 Hyundai Santa FE

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V651000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

17V358000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

Risk: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

13V355000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.

Risk: A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024552 824,695 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.

Recall 2024080 353,849 units in Canada

Brakes

Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). For the Sonata model, only the Sonata Hybrid model is affected by this recall. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2023527 326,942 units in Canada

Brakes

This recall was replaced by Transport Canada Recall No. 2024-080. Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2023125 404,543 units in Canada

Brakes

Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.

Recall 2017297 128,865 units in Canada

Structure

On certain vehicles, the cable between the actuating lever for the secondary hood latch and the secondary latch may become corroded over time. This could cause the secondary hood latch to remain in the open position when the hood is closed. If the vehicle were to be driven with the primary hood latch disengaged, or primary hood latch is released while driving, the secondary hood latch may not hold the hood closed while the vehicle is in motion. If this were to occur, it could compromise the driver’s ability to see the road and its users, as well as cause damage to the windshield. These issues could result in a crash causing injury and/or property damage. Correction: Dealers will replace the secondary hood latch cable.

Recall 2013279 3,246 units in Canada

Powertrain

On certain FWD Santa Fe Sport vehicles equipped with a 2.4L engine, the passenger side axle shaft could fail. This could result in a loss of vehicle propulsion which, in conjunction with traffic and road conditions, and the driver’s reactions, could increase the risk of a crash. This could also allow the vehicle to roll away if parked on a sufficient slope, despite the transmission shift lever being set in the PARK position. Both issues could result in property damage and/or personal injury. Correction: Dealers will replace the right front axle shaft assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Holiday, FL Fire

FIRERELATED

The contact's mother owned a 2013 Hyundai Santa Fe Sport. The contact's mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). An unknown dealer was made aware of the issue but informed the contact's mother that the recall was not urgent and there was no fire risk. The unknown dealer-scheduled an upcoming appointment for the recall repair. The contact stated that the failure later occurred while her mother was inside the store. The vehicle caught fire while parked in the parking lot. The flames spread to a nearby pillar. The fire department arrived on the scene and extinguished the fire. There were no injuries sustained. A fire department report was filed; however, the contact didn't have any additional information. The vehicle was towed to the tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11623530 — an unverified report by a vehicle owner.

Sumter, SC Fire

ENGINE

The engine went on fire and smoke’s up. I had to remove the battery and get out of the car before it burn. Luckily I am okay but the engine seized

NHTSA complaint #11622212 — an unverified report by a vehicle owner.

Cheyenne, WY Fire

UNKNOWN OR OTHER

I was driving when it stalled out while driving and people helped me push my car out of turning lane to safety. The hood engulfed in flames. It was out the blue I had just bought the car a few months earlier. I was notified later that there was a recall on the car that caused fires but was unaware at the time

NHTSA complaint #11590271 — an unverified report by a vehicle owner.

Cheyenne, WY Fire

SERVICE BRAKES

I was driving when it stalled out while driving and people helped me push my car out of turning lane to safety. The hood engulfed in flames. It was out the blue I had just bought the car a few months earlier. I was notified later that there was a recall on the car that caused fires but was unaware at the time

NHTSA complaint #11590271 — an unverified report by a vehicle owner.

at 190,000 miles Lockhart, TX Fire

SERVICE BRAKES, HYDRAULIC

The contact owns a.2013 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while parked, he observed smoke emanating from the engine compartment. The contact opened the hood and observed flames coming from the center of the motor and extinguished the fire. The fire department was made. A police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed that the fire started due to fuel rail malfunctioned and melting the hard plastic manifold causing the fire, and the fuel rail and intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.

NHTSA complaint #11584912 — an unverified report by a vehicle owner.

Glen Head, NY Fire

UNKNOWN OR OTHER

I have a Hyundai 2013 Santa Fe Sport 2.0T. I parked the car in the middle of my cement driveway. I went into my home for a moment to get my Stanley water bottle. When I walked back to the car, the engine compartment was on fire. I had 2 fire extinguishers and attempted to put out the fire by to no avail. My daughter immediately called 911 to report the fire. The fire department came and it took about 8-10 fireman to put the fire under control. I have owned all types of cars for the past 40-years. I have never seen a car go up in flames and burn to the ground in about one minute. Had I parked my car in the garage my entire house would have burn down while potentially killing my entire family. I called my insurance company (Geico) to advise them of the fire and asked them to contact Hyundai about the matter. Geico said its not their responsibility. I'm having difficulty contacting Hyundai to report this serious fire before some other family gets killed. I never was notified about any type of dangerous recall with the entire car burning down. I will try to contact Hyundai again tomorrow morning (XXX). Please help me with this matter as Hyundai must be held accountable for this fire almost killing my entire family. More importantly I wish to help prevent a similar situation for another family in the future. Thank You, [XXX] [XXX] or [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11583709 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Harlingen, TX

STRUCTURE:BODY

I was driving my car and my “open” door light came on out of nowhere. When I stopped I got out and closed my door the light turned off. When I was driving again the light came on and when I tried to open my door, it got stuck. I had someone try to open it from the outside and it sounded like it unlatched but wouldn’t open. Now I have to hold the door when I’m driving because it sounds like the door is not shut all way even though it won’t open at all.

NHTSA complaint #11757304 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

Burning oil fast has been confirmed. I always go get frequently oil changes and top off Because it burns a lot. I never get a warning lamp When I go toc get my oil service representative tells me my oil is completely gone.

NHTSA complaint #11676869 — an unverified report by a vehicle owner.

Smithville, MO

ENGINE

While I acknowledge that my vehicle is no longer under warranty, I remain extremely concerned about the excessive oil consumption issue. My vehicle is equipped with the Theta II engine, which has been the subject of multiple class action lawsuits and recalls due to serious engine defects, including excessive oil consumption and internal engine failure. To be clear, I have already had the vehicle inspected by a non-Hyundai dealership, which confirmed there are no external oil leaks. This indicates the issue is likely internal and consistent with the known defects associated with the Theta II engine. Given Hyundai’s awareness of these problems — as reflected in class action settlements and technical service bulletins — I believe it is reasonable to expect Hyundai to cover the cost of diagnostic inspection and consider goodwill assistance if a defect is confirmed. Hyundai got back to me but and said We have reviewed your vehicle information and have determined your vehicle is affected by Campaign TXX8. However it’s over the 150000 miles

NHTSA complaint #11670300 — an unverified report by a vehicle owner.

Miami, OK

ENGINE

While driving to work the gas pedal suddenly would not make the vehicle Excellerate and i was barely able to get the car on the side of the road, when i stopped and turned it off it would not start again. I had it towed to the mechanic and they have let us know it was total engine failure, and they would be attempting to get ahold of the manufacture.

NHTSA complaint #11664900 — an unverified report by a vehicle owner.

Smithville, MO

ENGINE

2013 Santa Fe burning oil, current with regular maintenance and oil changes. At times will have to top off weekly. Between full oil changes. Doesn’t seem like I should have to do that. My engine could blow if I don’t keep oil in it. Cost me tons of money Have documented all of my oil changes, from a professional business Thank you.

NHTSA complaint #11663919 — an unverified report by a vehicle owner.

Browns Summit, NC

ENGINE

The engine completely failed while I was driving. This is the second engine failure I’ve experienced with this vehicle. My first engine blew at 100,000 miles, and despite having a warranty, Hyundai refused to cover it. In a panic, I had to deplete my savings to buy a replacement engine, which only lasted six months before failing again. Hyundai still refuses to cover the second failure. The failed engine may still be available for inspection if needed. I was driving on the highway with both of my children when the engine completely shut off in the middle of the road. This left us stranded in a dangerous situation with speeding cars all around us. A sudden engine failure at high speeds could have caused a major accident, risking my life, my children’s lives, and other drivers' safety. The failure was confirmed by a service center, but Hyundai refuses to take responsibility for the defect or provide coverage under my warranty. The vehicle has been inspected by a service center, but Hyundai has refused to inspect or assist in any way. There were no warning lamps or messages before the engine shut down. The failure was sudden and unexpected, leaving me in a life-threatening situation on the highway.

NHTSA complaint #11649784 — an unverified report by a vehicle owner.

Lavista, NE

ELECTRICAL SYSTEM

O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing battle since 2018 when it states on the website they will replace the engine , when it had a theta engine settlement but thanks to the bearus exposures if info n loss of employee, employment data missing ti why I get denials the Chinese that infiltrated Equifax this vehicle was manufactured out of Georgia issues with dealer m notifying corporate when violation of the fair credit reporting act , off cc reports tampering with my insurance policy n these POs place there names in my policy in 2018 loss of years off n on of employment , medical n o gotta stew L pay to detain a pos car I absolutely love until they destroyed my life , nice to find a pos male in my medical records when it’s fraud , n I gotta fight every aspect of everything when I’ve been deprived hacked n comprised no data available on this vehicle hmmm , fishy to me , whew Did I spent most my time at work, home , or the dam Library this is a violation of the law privacy , national public data exposure of brokers my social , not only that my primary email was connected to blue link Hyundai n that email been hacked n comprised n I gave not been able to access shows it.connected To my old Facebook n my old cell phone orginal do not call.gov if your in violation of the Law , consumer im cheating and stealing I can’t get anywhere but why would they remove phone numbers n documents n numbers are there n etc n why would those POs put it under my alias not what’s in my drivers license now im getting identity fraud false reporting info mix n match bs tell that transgender I will hunt him down in association with this abuse I have a whole case file it will only allowed me three uploads

NHTSA complaint #11647177 — an unverified report by a vehicle owner.

Lavista, NE

ENGINE

O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing battle since 2018 when it states on the website they will replace the engine , when it had a theta engine settlement but thanks to the bearus exposures if info n loss of employee, employment data missing ti why I get denials the Chinese that infiltrated Equifax this vehicle was manufactured out of Georgia issues with dealer m notifying corporate when violation of the fair credit reporting act , off cc reports tampering with my insurance policy n these POs place there names in my policy in 2018 loss of years off n on of employment , medical n o gotta stew L pay to detain a pos car I absolutely love until they destroyed my life , nice to find a pos male in my medical records when it’s fraud , n I gotta fight every aspect of everything when I’ve been deprived hacked n comprised no data available on this vehicle hmmm , fishy to me , whew Did I spent most my time at work, home , or the dam Library this is a violation of the law privacy , national public data exposure of brokers my social , not only that my primary email was connected to blue link Hyundai n that email been hacked n comprised n I gave not been able to access shows it.connected To my old Facebook n my old cell phone orginal do not call.gov if your in violation of the Law , consumer im cheating and stealing I can’t get anywhere but why would they remove phone numbers n documents n numbers are there n etc n why would those POs put it under my alias not what’s in my drivers license now im getting identity fraud false reporting info mix n match bs tell that transgender I will hunt him down in association with this abuse I have a whole case file it will only allowed me three uploads

NHTSA complaint #11647177 — an unverified report by a vehicle owner.

Lavista, NE

SERVICE BRAKES

O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing battle since 2018 when it states on the website they will replace the engine , when it had a theta engine settlement but thanks to the bearus exposures if info n loss of employee, employment data missing ti why I get denials the Chinese that infiltrated Equifax this vehicle was manufactured out of Georgia issues with dealer m notifying corporate when violation of the fair credit reporting act , off cc reports tampering with my insurance policy n these POs place there names in my policy in 2018 loss of years off n on of employment , medical n o gotta stew L pay to detain a pos car I absolutely love until they destroyed my life , nice to find a pos male in my medical records when it’s fraud , n I gotta fight every aspect of everything when I’ve been deprived hacked n comprised no data available on this vehicle hmmm , fishy to me , whew Did I spent most my time at work, home , or the dam Library this is a violation of the law privacy , national public data exposure of brokers my social , not only that my primary email was connected to blue link Hyundai n that email been hacked n comprised n I gave not been able to access shows it.connected To my old Facebook n my old cell phone orginal do not call.gov if your in violation of the Law , consumer im cheating and stealing I can’t get anywhere but why would they remove phone numbers n documents n numbers are there n etc n why would those POs put it under my alias not what’s in my drivers license now im getting identity fraud false reporting info mix n match bs tell that transgender I will hunt him down in association with this abuse I have a whole case file it will only allowed me three uploads

NHTSA complaint #11647177 — an unverified report by a vehicle owner.

Traverse City, MI

SUSPENSION

Rear subframe is rotted out prematurely, other vins had this issue recalled but my vin was not included in the recall even though I have all the same issues as the vehicles that were recalled

NHTSA complaint #11645783 — an unverified report by a vehicle owner.

Detroit, MI

ENGINE

Unknown car was purchased in september started having engine problem in december

NHTSA complaint #11639485 — an unverified report by a vehicle owner.

Detroit, MI

FUEL/PROPULSION SYSTEM

Unknown car was purchased in september started having engine problem in december

NHTSA complaint #11639485 — an unverified report by a vehicle owner.

Slingerlands, NY

STEERING

car will drift under acceleration to the left really hard then go straight when let off the accelerator scary feeling and all suspension parts look ok no one can figure it out and is scary

NHTSA complaint #11638217 — an unverified report by a vehicle owner.

Stillwater, MN

SUSPENSION

Engine has always burned oil and vehicle only has 72,000 miles on it.leaking black liquid/oil out exhaust pipe, blowing out Black clouds of smoke and have to keep adding oil. Whole rear end had to be replaced, timing chain and cover replaced, AC unit replaced, rear camera replaced, climate controls change settings by them selves, leaking gaskets, all this and more has been going on with this vehicle when it only had 35,000 Miles on it. Front suspension creaks for years. No way a vehicle should have all these issues with low mileage and has been very well cared for!

NHTSA complaint #11634918 — an unverified report by a vehicle owner.

Stillwater, MN

ELECTRICAL SYSTEM

Engine has always burned oil and vehicle only has 72,000 miles on it.leaking black liquid/oil out exhaust pipe, blowing out Black clouds of smoke and have to keep adding oil. Whole rear end had to be replaced, timing chain and cover replaced, AC unit replaced, rear camera replaced, climate controls change settings by them selves, leaking gaskets, all this and more has been going on with this vehicle when it only had 35,000 Miles on it. Front suspension creaks for years. No way a vehicle should have all these issues with low mileage and has been very well cared for!

NHTSA complaint #11634918 — an unverified report by a vehicle owner.

Stillwater, MN

ENGINE

Engine has always burned oil and vehicle only has 72,000 miles on it.leaking black liquid/oil out exhaust pipe, blowing out Black clouds of smoke and have to keep adding oil. Whole rear end had to be replaced, timing chain and cover replaced, AC unit replaced, rear camera replaced, climate controls change settings by them selves, leaking gaskets, all this and more has been going on with this vehicle when it only had 35,000 Miles on it. Front suspension creaks for years. No way a vehicle should have all these issues with low mileage and has been very well cared for!

NHTSA complaint #11634918 — an unverified report by a vehicle owner.

Hernando, MS

ENGINE

All of a sudden, while driving the car it started to shake. When I slowed down to stop it was shaking more and idling so low I thought it was going to shut off. Went to the mechanic we use, mis firing on multiple cylinders. After replacing the plugs it was still doing the same thing. The oil was checked, only 2000 miles from my last oil change, I was nearly out of oil. I was told that these cars run a lot of oil, and run hot. Basically getting that low on oil the engine burned up. I never got a low oil light. Its only been 2000 miles into my recent oil change. The mechanic said this is a common problem with these cars, people shouldn't go more than 2000 without at least checking oil level and probably will need oil added. I was told not to drive it anymore, it could potentially over heat or stall out.

NHTSA complaint #11630009 — an unverified report by a vehicle owner.

Saint Cloud, FL

SERVICE BRAKES

abs module making noise abs light turn on, parking brake stay on, traction light stay on, odometer does not work, speedometer does not work, steering effort decrease, car also stop all of sudden. Car need it to be tow to my house. I took it to dealership they recommended to replace abs module because of a short. I found a recall for ABS MODULE INSPECTION AND MULTI-FUSE INSTALLATION for my santa fe sport 2013 (RECALL CAMPAIGN 205) but my vin #[XXX] does not appear when enter into system to look for recalls. JUNE, 2021 SANTA FE SPORT (AN). The part number in my car is the same as the one in the recall. Module Part #58920-4Z000QQH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11628691 — an unverified report by a vehicle owner.

Stafford, TX

ENGINE

My 2013 Hyundai Santa Fe Sport is consuming a quart of oil and more within a 7-10 day time period. I took it to my local Hyundai dealership but it's not covered by a recall for this and there are No open recalls.

NHTSA complaint #11627410 — an unverified report by a vehicle owner.

Holiday, FL Fire

FIRERELATED

The contact's mother owned a 2013 Hyundai Santa Fe Sport. The contact's mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). An unknown dealer was made aware of the issue but informed the contact's mother that the recall was not urgent and there was no fire risk. The unknown dealer-scheduled an upcoming appointment for the recall repair. The contact stated that the failure later occurred while her mother was inside the store. The vehicle caught fire while parked in the parking lot. The flames spread to a nearby pillar. The fire department arrived on the scene and extinguished the fire. There were no injuries sustained. A fire department report was filed; however, the contact didn't have any additional information. The vehicle was towed to the tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11623530 — an unverified report by a vehicle owner.

Sumter, SC Fire

ENGINE

The engine went on fire and smoke’s up. I had to remove the battery and get out of the car before it burn. Luckily I am okay but the engine seized

NHTSA complaint #11622212 — an unverified report by a vehicle owner.

Sumter, SC

ENGINE

The car has class action repair due to faulty engine crank shaft. The oil passages in the crankshaft causing rapid wear to the connecting rod bearings. The car stopped and broke down in the middle of the highway and engine broke down. The engine completely seized. I contacted Hyundai but they don’t wanna replace the engine. The class action lawsuit agreed to replace the engine but they don’t wanna help with my case

NHTSA complaint #11621678 — an unverified report by a vehicle owner.

Deerfield Beach, FL

ENGINE

I purchased a used 2013 Hyundai Santa Fe from a Dealership in January and the engine locked up in July. I originally had the vehicle towed to my ASE Certified Mechanic and they advised me the engine was locked up and also that there was a RECALL on this model year's engine. I then had my Santa Fe towed to the local Hyundai dealership, King Hyundai. There is a Recall on the engine and I entered my VIN# on Hyundai's website and it said my vehicle was AFFECTED under the "Sonata and Santa Fe Sport Engine Recall". I had it towed to King Hyundai in Deerfield Beach, FL. They initially denied my claim and requested prior Maintenance Records which I did not have because I recently purchased the vehicle. They said they needed prior records, so I was able to obtain the records from CarFax and it showed my vehicle was also maintained at the same King Hyundai dealership on a regular basis. I filed a claim with Hyundai Corporate and they are giving me the run-around and denying my claim. I did not drive the car excessively as it only has a 4 cylinder motor and it was not neglected. There was a $210 Million dollar fine against Hyundai by the NHTSA in 2020 for their handling of this EXACT SAME issue: the handling of the engine recalls on this same Model year Hyundai Santa Fe and they are still doing what they were fined a $210M Civil Penalty for doing a few years ago, so obviously they did not learn their lesson. The Hyundai consent order is for three years, with an option for NHTSA to extend for an additional year. “Customer safety is our highest priority and we are taking immediate action to enhance our response to potential safety concerns,” Brian Latouf, chief safety officer, Hyundai Motor North America said in a statement. “We value a collaborative and cooperative relationship with the U.S. Department of Transportation and NHTSA, and will continue to work closely with the agency to proactively identify and address potential safety issues.” Please help! Thanks

NHTSA complaint #11608948 — an unverified report by a vehicle owner.

Saint Joseph, MO

ENGINE

My wife was driving the vehicle and it was operating perfectly fine. As she was making a turn and accelerating the check engine light and other lights turned on. She started to experience loss of acceleration and was fortunate to get out of traffic where she turned off the vehicle. She let it sit for a little bit and then attempted to start it. It would not start so I came to try to help and when I attempted to start it, the engine would not turn over. We had it towed to our mechanic and he indicated that the engine was seized up. This vehicle is always serviced and babied by my wife. As I mentioned there was no warning, I.e. no rough idle, no loud noises, no leaking fluids,etc.. Prior to the catastrophic failure it was a very smooth and great driving vehicle. After searching this issue it appears that the 3.3 liter V6 that was in our vehicle has several recalls and accounts of similar failures. Had this happened on the highway it could have caused a serious accident. Given the number of complaints online and allegations, it is reasonable to assume that Hyundai was aware of an issue and they either failed to investigate it, or failed to communicate it. Had there been some sort of recall to address this issue we would’ve had it resolved, but there wasn’t anything tied to our VIN despite us having one of the plagued engines. Please help ensure that they are held responsible for this known liability so that the consumers aren’t. It is not only a financial matter, it is causing risk to safety for any owners that have this engine on the road.

NHTSA complaint #11607876 — an unverified report by a vehicle owner.

Saint Joseph, MO

ENGINE

I was stopped at a red light and proceeded to turn right when my car shut down. I was able to pull over and turned my car off. It wouldn’t turn back on. I had it towed and they found the engine is locked up.

NHTSA complaint #11606567 — an unverified report by a vehicle owner.