Owners have filed 390 complaints
about the 2003 Hyundai Santa FE with NHTSA between 2003 and 2024.
The largest single group is the suspension.
Across this model's run it ranks 13 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Hyundai Santa FE. 50 means typical for this
model; 100 means roughly double.
Severity — 89
17.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2003 compares with every other Hyundai Santa FE
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
144.5%
1,000 – 9,999 miles
216.8%
10,000 – 24,999 miles
237.5%
25,000 – 49,999 miles
3210.4%
50,000 – 74,999 miles
4915.9%
75,000 – 99,999 miles
3912.7%
100,000 – 149,999 miles
8427.3%
150,000+ miles
4614.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 9Nov 2024
NHTSA investigations into the 2003 Hyundai Santa FE
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08023Opened 28 Oct 2008Closed 17 Apr 2009SUSPENSION
REAR TRAILING ARM CORROSION FAILURE
IN A LETTER DATED APRIL 14, 2009, HYUNDAI-KIA AMERICA TECHNICAL CENTER, INC (HYUNDAI) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF APPROXIMATELY 85,000 MODEL YEAR (MY) 2001 THROUGH 2003 HYUNDAI SANTA FE VEHICLES MANUFACTURED PRIOR TO JANUARY 27, 2003, THAT ARE REGISTERED AND OPERATED IN THE FOLLOWING SALT BELT STATES AND THE DISTRICT OF COLUMBIA:CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN.HYUNDAI IS RECALLING T...
Recalls on the 2003 Hyundai Santa FE
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201432257,794 units in Canada
Suspension
On certain vehicles, the front suspension coil springs may be susceptible to corrosion. Over time, corrosion could cause the springs to fail, potentially damaging front tires and causing rapid air loss and/or tire failure, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect and replace coil springs as necessary. Additionally, a spring guide will be installed to prevent the coil spring from contacting the tire.
Recall 200912215,604 units in Canada
Suspension
On certain vehicles operated in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), road salt may cause internal corrosion of the rear trailing arms, which could lead to thinning or perforation of the trailing arm steel. In time, the trailing arms may fracture, which could result in a loss of vehicle control and a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the rear trailing arms. Should the trailing arms not require replacement, drainage holes will be added, as well as treatment with rust-proofing material to arrest the corrosion process.
Recall 200332628,660 units in Canada
Label
On certain vehicles, the wheel rims and the tire pressure labels do not comply with CMVSS 120. The rims do not contain the required markings and the tire pressure labels do not contain the rim size. Correction: Hyundai will provide owners with a corrected tire pressure label. Since the non-compliant wheel rims do not pose any safety risk, no corrective action is required.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesDover, NHCrash
WHEELS
MY VEHICLE CALLS FOR A SWAY BAR N LINK IT DOES NOT HAVE ONE OR A PLACE TO PUT ONE FOR THE REAR PASSENGER SIDE. WHEN I GO OVER A BUMP IT MAKES A REAL LOUD NOISE. I REPLACED BOTH SHOCKS. NOISE IS STILL THERE. THERE ARE 4 RECALLS ON THIS CAR. RECALL #03V030000, #14V435000,#09V123000,03V520000. IN MOTION
NHTSA complaint #11328527 — an unverified report by a vehicle owner.
at 165,000 milesTaylorville, ILCrash1 injured
AIR BAGS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED.
NHTSA complaint #11052199 — an unverified report by a vehicle owner.
at 165,000 milesTaylorville, ILCrash1 injured
AIR BAGS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED. IF NEEDED, I HAVE MORE PICTURES; HOWEVER, DUE TO THE FILE SIZE ALLOWED, I HAVE LIMITED IT TO KEY PICTURE. PLEASE LET ME KNOW.
NHTSA complaint #11052221 — an unverified report by a vehicle owner.
at 165,000 milesTaylorville, ILCrash1 injured
WHEELS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED.
NHTSA complaint #11052199 — an unverified report by a vehicle owner.
at 165,000 milesTaylorville, ILCrash1 injured
WHEELS
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED. IF NEEDED, I HAVE MORE PICTURES; HOWEVER, DUE TO THE FILE SIZE ALLOWED, I HAVE LIMITED IT TO KEY PICTURE. PLEASE LET ME KNOW.
NHTSA complaint #11052221 — an unverified report by a vehicle owner.
at 165,000 milesTaylorville, ILCrash1 injured
STRUCTURE:BODY
MY AIRBAGS WERE DEFECTIVE. I WAS IN A CAR ACCIDENT, AND THE AIRBAGS DID NOT DEPLOY. AFTER THE ACCIDENT, I WAS TAKEN TO THE HOSPITAL TO TREAT MULTIPLE BODILY INJURING, WHICH COULD HAVE BEEN PREVENTED IF THE AIRBAG HAD DEPLOYED. I WAS DRIVING IN TOWN WHEN THE ACCIDENT OCCURRED. I OVERSHOT A TURN AND HIT A POLL ON THE LEFT SIDE OF THE CAR. THE CAR FLIPPED AND WAS TOTALED. AGAIN, NO AIRBAGS WERE DEPLOYED. I HAVE INCLUDED PICTURES OF THE CAR AFTER THE ACCIDENT. MY MAIN CONCERN IS THE ISSUE WITH THE AIRBAGS. I FEEL AS THOUGH THESE SHOULD HAVE WORKED PROPERLY AND THAT I AM FORTUNATE ENOUGH THAT THE ACCIDENT WAS NOT ANY WORSE, AS MORE SERIOUS INJURIES COULD HAVE THEN OCCURRED.
NHTSA complaint #11052199 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Seattle, WA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2003 Hyundai Santa Fe. The contact stated while driving 30 MPH, the ABS system activated, and there was an abnormal shuddering in the brake pedal. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA complaint #11623194 — an unverified report by a vehicle owner.
Cottage Grove, MN
STEERING
The driver's side rear trailing arm lower broke again. Was driving all of a sudden felt it start fishtailing and pulled over and thank God I didn't crash
NHTSA complaint #11589298 — an unverified report by a vehicle owner.
Cottage Grove, MN
SUSPENSION
The driver's side rear trailing arm lower broke again. Was driving all of a sudden felt it start fishtailing and pulled over and thank God I didn't crash
NHTSA complaint #11589298 — an unverified report by a vehicle owner.
Lehigh Acres, FL
ENGINE
Bought a set of duralast gold wrists a801116 asks since the day i put them in i had to replace parts whole charging a problem that turned out to be from the wires. Cause it was causing arcing in every one of the cylinders.
NHTSA complaint #11513824 — an unverified report by a vehicle owner.
at 190,000 milesBremerton, WA
WHEELS:HUB
The contact owns a 2003 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the passenger’s side front wheel detached without warning. The wheel bearing and hub were replaced by the owner. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 190,000.
NHTSA complaint #11426465 — an unverified report by a vehicle owner.
at 147,263 milesFargo, ND
SUSPENSION
BROUGHT MY VEHICLE IN FOR A ALIGNMENT AND THEY DISCOVERED THE RUSTED AND CORRADIATED REAR LEFT TRAILING CONTROL ARM ON MY 2003 HYUNDAI SANTA FE, I BROUGHT TO DEALERSHIP AFTER THAT TO GET A RECALL AND THE TOLD ME THAT SINCE THE VEHICLE WAS BOUGHT IN ND AND THAT STATE IS NOT INCLUDED IN THE RECALL THEY WILL DECLINE THE WORK, EVEN THOU MINN. IS RIGHT NEXT DOOR LIKE I LIVE ABOUT 1 MILE TO MN THEY STILL WOULDN'T EXCEPT THE RECALL, IT IS OBVIOUS THE PART THAT IS ON RECALL FITS MY CAR, WHEN LOOKING ON THE RIGHT SIDE ARM THERE IS NO RUST OR CORROSION. THE DEALER STATES IT IS NOT SAFE TO DRIVE VEHICLE, BECAUSE THE ARM IS STARTING TO BEND ALSO. SO WHAT DO I DO NOW, IT WILL BE VERY COSTLY TO FIX,
NHTSA complaint #11383941 — an unverified report by a vehicle owner.
at 147,263 milesFargo, ND
STRUCTURE:BODY
BROUGHT MY VEHICLE IN FOR A ALIGNMENT AND THEY DISCOVERED THE RUSTED AND CORRADIATED REAR LEFT TRAILING CONTROL ARM ON MY 2003 HYUNDAI SANTA FE, I BROUGHT TO DEALERSHIP AFTER THAT TO GET A RECALL AND THE TOLD ME THAT SINCE THE VEHICLE WAS BOUGHT IN ND AND THAT STATE IS NOT INCLUDED IN THE RECALL THEY WILL DECLINE THE WORK, EVEN THOU MINN. IS RIGHT NEXT DOOR LIKE I LIVE ABOUT 1 MILE TO MN THEY STILL WOULDN'T EXCEPT THE RECALL, IT IS OBVIOUS THE PART THAT IS ON RECALL FITS MY CAR, WHEN LOOKING ON THE RIGHT SIDE ARM THERE IS NO RUST OR CORROSION. THE DEALER STATES IT IS NOT SAFE TO DRIVE VEHICLE, BECAUSE THE ARM IS STARTING TO BEND ALSO. SO WHAT DO I DO NOW, IT WILL BE VERY COSTLY TO FIX,
NHTSA complaint #11383941 — an unverified report by a vehicle owner.
at 142,000 milesLake Station, IN
STRUCTURE:BODY
THE SUBFRAME IS RUSTED THROUGH. IT WAS GARAGE KEPT AND DOESN'T EVEN HAVE 150,000 MILES ON IT.
NHTSA complaint #11365190 — an unverified report by a vehicle owner.
at 150,000 milesDover, NHCrash
WHEELS
MY VEHICLE CALLS FOR A SWAY BAR N LINK IT DOES NOT HAVE ONE OR A PLACE TO PUT ONE FOR THE REAR PASSENGER SIDE. WHEN I GO OVER A BUMP IT MAKES A REAL LOUD NOISE. I REPLACED BOTH SHOCKS. NOISE IS STILL THERE. THERE ARE 4 RECALLS ON THIS CAR. RECALL #03V030000, #14V435000,#09V123000,03V520000. IN MOTION
NHTSA complaint #11328527 — an unverified report by a vehicle owner.
at 211,312 milesCentral Lake, MI
SUSPENSION
REAR TRAILING ARM CORRODED AND BUSTED WHILE IN MOTION. CAUSED REAR END TO COLLAPSE AND FISHTAIL. PASSENGER SIDE SNAPPED, DRIVERS SIDE IS VERY CORRODED. JUST PURCHASED THIS CAR A COUPLE WEEKS AGO, HAD NO IDEA THESE PARTS WERE UNSTABLE.
NHTSA complaint #11283039 — an unverified report by a vehicle owner.
at 100,000 milesHollister, FL
SUSPENSION
THE REAR END OF MY SANTA FE HAS RUSTED THROUGH AND THE BACK WHEELS WILL NOT TRACK IN A STRAIGHT LINE. HYUNDAI HAD A RECALL NR 09V123000 IN 4/16/2009 TO FIX THIS EXACT PROBLEM BUT ACCORDING TO HYUNDAI CUSTOMER ASSISTANCE, THIS RECALL DOES NOT APPLY TO ME BECAUSE MY SANTA FE WASN'T PURCHASED OR REGISTERED IN A SPECIFIC STATE. MY GRANDSON WAS DRIVING THE CAR AND NEARLY WRECKED. HYUNDAI WOULDN'T EVEN OFFER A TOW INTO A DEALERSHIP TO INSPECT THE PROBLEM.
NHTSA complaint #11282729 — an unverified report by a vehicle owner.
Pukalani, HI
TIRES
MICHELIN X RADIAL LT2 P225/70R16 101T TIRES WITH DOT NUMBERS AP4V 003X 2614, AP4V 003X 2714, AP4V 003X 2614,AND AP4V 003X 2114. ALL 4 TIRES INSTALLED 09/04/2014 @ 80,421 MILES. 08/31/2019 ODOMETER AT 97,528 MILES. 17,107 MILES ON 75,000 MILE WARRANTY TIRES. TIRE DRY ROT AND CRACKING FIRST NOTICED IN 2015 AND HAS PROGRESSED TO THE POINT WHERE A TIRE PROFESSIONAL HAS STATED THAT THE TIRES ARE NO LONGER SAFE TO DRIVE WITH ON 08/31/2019. THERE IS A NEED FOR A DETERMINATION ON WHAT SIZE OF SIDEWALL AND TREAD CRACKING THAT WILL CAUSE A SAFETY RISK AND WHEN A MANUFACTURER SHOULD RECALL AND REPLACE FOR THESE DEFECTS. I HAVE TIRES FROM THE SAME MANUFACTURER THAT ARE YEARS OLDER THAT HAVE BEEN EXPOSED TO THE SUN A LOT MORE THAT DO NOT HAVE DRY ROT CRACKING ON THE SIDEWALL OR IN THE TREAD.
NHTSA complaint #11253324 — an unverified report by a vehicle owner.
at 143,887 milesUtica, NY
UNKNOWN OR OTHER
SUB FRAME WAS REPLACED DUE TO HIDDEN ROTTING OF INTERNAL MOUNTING STRUCTURE SEPARATION OF SUSPENSION COMPONENTS, CAUSING POOR CONTROL OF VEHICLE AND TIRE WEAR IN AUG. 2013. UNDER BODY WAS EXPOSED TO CORROSIVE WATER IN JULY, 2017 ABOUT THREE YEARS AGO AND HAS TURNED THE STEEL TO " CRACKERS " RUST CONDITION AND MADE IT UNSAFE TO BE ROAD WORTHY DUE TO POSSIBLE SEPARATION OF SUB FRAME AT BODY MOUNTS.. ALL REPAIRS WHERE AT MY EXPENSE. I FOUND SOME RECALLS TO LATE ON THE COMPUTER. I`M IN THE PROCESS OF REPLACING THE UNIT. I KEPT ALL RECORDS OF REPAIRS AND MAINTENANCE SINCE I PURCHASED IT USED. THE POWER TRAIN IS IN GOOD RUNNING ORDER. I`M NOT TO COMPUTER SAVEY ! I HAVE A FAX MECHINE. THANK YOU.
NHTSA complaint #11228814 — an unverified report by a vehicle owner.
at 143,887 milesUtica, NY
STRUCTURE:BODY
SUB FRAME WAS REPLACED DUE TO HIDDEN ROTTING OF INTERNAL MOUNTING STRUCTURE SEPARATION OF SUSPENSION COMPONENTS, CAUSING POOR CONTROL OF VEHICLE AND TIRE WEAR IN AUG. 2013. UNDER BODY WAS EXPOSED TO CORROSIVE WATER IN JULY, 2017 ABOUT THREE YEARS AGO AND HAS TURNED THE STEEL TO " CRACKERS " RUST CONDITION AND MADE IT UNSAFE TO BE ROAD WORTHY DUE TO POSSIBLE SEPARATION OF SUB FRAME AT BODY MOUNTS.. ALL REPAIRS WHERE AT MY EXPENSE. I FOUND SOME RECALLS TO LATE ON THE COMPUTER. I`M IN THE PROCESS OF REPLACING THE UNIT. I KEPT ALL RECORDS OF REPAIRS AND MAINTENANCE SINCE I PURCHASED IT USED. THE POWER TRAIN IS IN GOOD RUNNING ORDER. I`M NOT TO COMPUTER SAVEY ! I HAVE A FAX MECHINE. THANK YOU.
NHTSA complaint #11228814 — an unverified report by a vehicle owner.
at 174,000 milesPhiladelphia, PA
UNKNOWN OR OTHER
IN LATE AUGUST MY CAR WAS DUE FOR INSPECTION, SO I DROVE IT TO MY MECHANIC WHO INFORMED ME THAT EVERYTHING WAS GOOD TO GO EXCEPT WHAT I BELIEVE WAS THE FRONT ROCKER ARM(COULD BE WRONG) WAS RUSTED BUT WAS DO FOR A FREE RECALL BECAUSE OF RUST ISSUES. HE INSTRUCTED ME TO TAKE IT TO THE DEALER AND HAVE IT DONE FOR FREE, AND HE KEPT TELLING ME NOT TO LET THEM TRICK ME INTO PAYING FOR IT LIKE DEALERS TEND TO DO, SO HE HIGHLIGHTED ON THE RECALL THE LINES WHICH READS "ALL PARTS AND PROCEDURES WILL BE DONE FREE OF CHARGE" SO I DRIVE TO THE DEALER AND THEY SAY IT SHOULDNT TAKE MORE THAN A COUPLE DAYS, BUT MONTHS STARTED GOING BY WITH NO WORD FROM THEM AND ANYTIME I CALLED TO CHECK UP ON THE CARS STATUS, THEY WOULD LIE TO ME AND SAY "THE PART JUST ARRIVED AND WE'RE WORKIN ON ITNOW" BUT THEY TOLD ME THIS LIKE 6 TIMES, SO I ASKED THEM TO RETURN THE CAR UNTIL PARTS ARRIVED, THEY REFUSED AND CLAIMED LEGAL REASONS. THEN THEY DID RANDOMLY CONTACT MY SICK MOTHER AND TRY TO GET HER TO PAY 2400 DOLLARS! BEFORE THEY WOULD BEGIN WORK, EXPLAINING THEY WOULD BREAK SO MUCH STUFF IN THE PROCESS THAT IT WOULD COST 2400 FOR THE FREE RECALL, BUT 2 MECHANICS INCLUDING THE 1 THAT SENT ME ASSURED ME THAT WAS A LIE, AND THAT THE ONLY THING THEY SHOULD HAVE TO TOUCH DURING THE PROCEDURE IS BOLTS. SO I CALL THEM BACK AND ASK WHATS GOING ON WITH MY CAR AND FINALLY SOMEONE COMES CLEAN SAYING THAT WHILE THEY HAD MY CAR, THEY STARTED HAVING PROBLEMS WITH THE TRANSMISSION, SO THEY START TELLING ME THEY NEED TO WORK ON MY TRANSMISSION BEFORE RELEASING THE CAR. I SAID NO, DONT WORRY ABOUT THE TRANSMISSION, ILL WILL HAVE MY GUY WORK ON THAT AFTER THE RECALL IS COMPLETE. BUT THEY REFUSED TO WORK ON THE RECALL UNLESS I PAID THEM. THEY ALSO REFUSED TO RELEASE THE CAR, THEN A FEW MONTHS LATER I RECEIVED A LETTER TELLING ME TO HAVE MY CAR TOWED, THEY R NOT FIXING IT. SO NOW THE CAR I DROVE THERE NO LONGER WORKS.
NHTSA complaint #11209914 — an unverified report by a vehicle owner.
at 1 milesRochester, NY
SERVICE BRAKES
BREAKS LOCK UP WHILE DRIVING BAD SMELL CAR WONT MOVE
NHTSA complaint #11173700 — an unverified report by a vehicle owner.
at 173,079 milesEwing, NJ
WHEELS
I CAN HEAR A STRONG RUBBING AGAINST THE TIRE WHEN I COME TO SLOW DOWN AND STOP
NHTSA complaint #11162157 — an unverified report by a vehicle owner.
at 173,079 milesEwing, NJ
SUSPENSION
I CAN HEAR A STRONG RUBBING AGAINST THE TIRE WHEN I COME TO SLOW DOWN AND STOP
NHTSA complaint #11162157 — an unverified report by a vehicle owner.
at 100,000 milesGoshen, OH
WHEELS
"TAKATA RECALL" MY DRIVER SIDE FRONT WHEEL FEELS LIKE IT'S GONNA FALL OFF ALL THE LUG NUTS ARE TIGHT
NHTSA complaint #11152419 — an unverified report by a vehicle owner.
at 100,000 milesGoshen, OH
STEERING
"TAKATA RECALL" MY DRIVER SIDE FRONT WHEEL FEELS LIKE IT'S GONNA FALL OFF ALL THE LUG NUTS ARE TIGHT
NHTSA complaint #11152419 — an unverified report by a vehicle owner.
at 100,000 milesGoshen, OH
SUSPENSION
"TAKATA RECALL" MY DRIVER SIDE FRONT WHEEL FEELS LIKE IT'S GONNA FALL OFF ALL THE LUG NUTS ARE TIGHT
NHTSA complaint #11152419 — an unverified report by a vehicle owner.
at 181,000 milesVAN Meter, IA
ENGINE
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. CUSTOMER STATES: FUEL LEAKING FROM FUEL TANK ONTO GROUND; SAFETY CONCERN & FIRE HAZARD. UNABLE TO PARK IN GARAGE/DRIVEWAY. FUEL LIGHT ON; LOW FUEL LEVEL. FILLED WITH $7.00 IN GAS ($2.70/GAL). AFTER FUELING, FUEL GAUGE HASN'T MOVED. ADDED MORE FUEL & SET GAS STATION FUEL NOZZLE TO AUTO STOP WHEN FULL. GAUGE SAYS 3/4 TANK (NORMALLY WOULD READ FULL TANK).THEN DROVE 12 MILES NO ISSUES. PARKED ON RESIDENTIAL STREET FOR 1-2 DAYS. SEARCHED ONLINE FOUND 'WARRANTY EXTENSION' ON FUEL TANK. DRIVING TO CERTIFIED HYUNDAI DEALER, 15 MILES AWAY. DROVE 5 MILES ON INTERSTATE, LOSING POWER. PULLED OFF AT NEAREST EXIT, DIED WHILE DRIVING IN TRAFFIC, OVER INTERSTATE BRIDGE. OIL, BATTERY, CHECK ENGINE LIGHT, ETC. ON. CARS BEHIND ME MAD, HONKING, RUSH HOUR. GOT IT STARTED, NOWHERE SAFE TO PULL OVER, LANE IEADS ME TO INTERSTATE, NOW HEADED IN OPPOSITE DIRECTION TOWARDS HOME. LOST POWER, DIED AGAIN, <1 MILE FROM HOME ON EXIT RAMP. LET SIT 4-5 HRS. DARK;11PM. RESTARTED, DROVE FEW FEET, DIED. DARK OUTSIDE. PUT IN NEUTRAL, ROLL BACKWARDS, STEER ONTO SHOULDER FOR SAFETY. DOT/SHERIFF TAGGED CAR NEXT A.M. CALLED HYUNDAI CONSUMER AFFAIRS & WAS ADVISED TO TOW TO DEALER. I DID. HYUNDAI STATING OUTSIDE OF MILAGE ALLOWANCE & NOT COVERED. WHY IS THIS NOT A SAFETY RECALL? THIS IS A PUBLIC SAFETY HAZARD! EVEN WHEN PARKED! FUEL LEAKS/ISSUES PUT THE PUBLIC AT RISK! NOT SAFE PARKING IN MY GARAGE/DRIVEWAY, PUBLIC/RESIDENTIAL STREETS, NEIGHBORHOODS, SCHOOLS, BUSINESSES/RETAIL PROPERTIES, LET ALONE DRIVING. WHAT IF A CIGARETTE IS TOSSED BY A PASSERBY, ROLLS UNDER A LEAKING FUEL TANK & LEADS TO FIRE, DAMAGES, INJURIES AND/OR DEATH(S) TO THOSE IN/AROUND VEHICLE? THIS SHOULD BE TAKEN MORE SERIOUSLY! IT'S A PUBLIC SAFETY HAZARD! MILEAGE SHOULDN'T MATTER (SEE LEXUS RECALL, JUNE 2018; CBS NEWS). CUST=SINGLE MOM & FT COLLEGE STUDENT=THE STRUGGLE IS REAL. PLEASE ADVISE.
NHTSA complaint #11120235 — an unverified report by a vehicle owner.
at 181,000 milesVAN Meter, IA
FUEL/PROPULSION SYSTEM
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. CUSTOMER STATES: FUEL LEAKING FROM FUEL TANK ONTO GROUND; SAFETY CONCERN & FIRE HAZARD. UNABLE TO PARK IN GARAGE/DRIVEWAY. FUEL LIGHT ON; LOW FUEL LEVEL. FILLED WITH $7.00 IN GAS ($2.70/GAL). AFTER FUELING, FUEL GAUGE HASN'T MOVED. ADDED MORE FUEL & SET GAS STATION FUEL NOZZLE TO AUTO STOP WHEN FULL. GAUGE SAYS 3/4 TANK (NORMALLY WOULD READ FULL TANK).THEN DROVE 12 MILES NO ISSUES. PARKED ON RESIDENTIAL STREET FOR 1-2 DAYS. SEARCHED ONLINE FOUND 'WARRANTY EXTENSION' ON FUEL TANK. DRIVING TO CERTIFIED HYUNDAI DEALER, 15 MILES AWAY. DROVE 5 MILES ON INTERSTATE, LOSING POWER. PULLED OFF AT NEAREST EXIT, DIED WHILE DRIVING IN TRAFFIC, OVER INTERSTATE BRIDGE. OIL, BATTERY, CHECK ENGINE LIGHT, ETC. ON. CARS BEHIND ME MAD, HONKING, RUSH HOUR. GOT IT STARTED, NOWHERE SAFE TO PULL OVER, LANE IEADS ME TO INTERSTATE, NOW HEADED IN OPPOSITE DIRECTION TOWARDS HOME. LOST POWER, DIED AGAIN, <1 MILE FROM HOME ON EXIT RAMP. LET SIT 4-5 HRS. DARK;11PM. RESTARTED, DROVE FEW FEET, DIED. DARK OUTSIDE. PUT IN NEUTRAL, ROLL BACKWARDS, STEER ONTO SHOULDER FOR SAFETY. DOT/SHERIFF TAGGED CAR NEXT A.M. CALLED HYUNDAI CONSUMER AFFAIRS & WAS ADVISED TO TOW TO DEALER. I DID. HYUNDAI STATING OUTSIDE OF MILAGE ALLOWANCE & NOT COVERED. WHY IS THIS NOT A SAFETY RECALL? THIS IS A PUBLIC SAFETY HAZARD! EVEN WHEN PARKED! FUEL LEAKS/ISSUES PUT THE PUBLIC AT RISK! NOT SAFE PARKING IN MY GARAGE/DRIVEWAY, PUBLIC/RESIDENTIAL STREETS, NEIGHBORHOODS, SCHOOLS, BUSINESSES/RETAIL PROPERTIES, LET ALONE DRIVING. WHAT IF A CIGARETTE IS TOSSED BY A PASSERBY, ROLLS UNDER A LEAKING FUEL TANK & LEADS TO FIRE, DAMAGES, INJURIES AND/OR DEATH(S) TO THOSE IN/AROUND VEHICLE? THIS SHOULD BE TAKEN MORE SERIOUSLY! IT'S A PUBLIC SAFETY HAZARD! MILEAGE SHOULDN'T MATTER (SEE LEXUS RECALL, JUNE 2018; CBS NEWS). CUST=SINGLE MOM & FT COLLEGE STUDENT=THE STRUGGLE IS REAL. PLEASE ADVISE.
NHTSA complaint #11120235 — an unverified report by a vehicle owner.
at 181,000 milesVAN Meter, IA
FUEL/PROPULSION SYSTEM
2003 HYUNDAI SANTA FE, 180K MILES, 2ND OWNER. MY VEHICLE IS LEAKING GAS FROM THE FUEL TANK ONTO THE GROUND. I CAN'T EVEN PARK MY VEHICLE IN MY GARAGE OR DRIVEWAY DUE TO THE POSSIBILITY THAT IT WILL CATCH ON FIRE. I SEARCHED ONLINE AND FOUND OUT THE VEHICLE WAS ONE THAT HAS HAD A WARRANTY EXTENSION ON THE FUEL TANK, WHICH IS 15 YEARS OR 150,000 MILES WHICHEVER COMES FIRST. MY FUEL LIGHT WAS ON INDICATING MY FUEL LEVEL WAS LOW. I LIVE 15 MILES AWAY FROM THE NEAREST HYUNDAI DEALER SO I WAS TAKING IT IN TO HAVE IT INSPECTED BY A CERTIFIED HYUNDAI DEALER. I FILLED UP MY TANK WITH $7.00 OF GAS ($2.70/GAL). AFTER FUELING I GOT INTO MY CAR AND STARTED THE CAR. I NOTICED THE FUEL GAUGE HAD NOT MOVED AFTER FUELING. I PROCEEDED TO FILL UP THE CAR UNTIL FULL. SINCE IT IS NOT SAFE BECAUSE I CAN SEE THE FILE LEAKING, I CANNOT PARK ON MY PROPERTY AND PARKED ON THE STREET, AS FAR AWAY FROM OTHER HOUSES. IT DID NOT FEEL SAFE ON A PUBLIC STREET, IN A RESIDENTIAL NEIGHBORHOOD, JUST SITTING THERE BECAUSE THE POSSIBILITY OF IT CATCHING ON FIRE AND EXPLODING IN FLAMES. WHAT IF A DRIVER FLICKED OUT A CIGARETTE AND IT ROLLED UNDER MY VEHICLE, CATCHING IT AND ANYTHING AROUND IT ON FIRE? I ATTEMPTED TO TAKE IT TO THE DEALERSHIP, AFTER FILLING IT WITH A FULL TANK OF GAS. WHILE DRIVING TO THE DEALERSHIP, THE VEHICLE STARTED LOOSING POWER. I PULLED OFF ONTO THE NEAREST EXIT AND IT DIED, OIL LIGHT, BATTERY LIGHT, CHECK ENGINE LIGHT CAME ON (ETC). CARS BEHIND ME WHERE HONKING DURING RUSH HOUR TRAFFIC. ABLE TO GET IT STARTED AGAIN AND DECIDED TO TRY TO GET HOME AGAIN. VEHICLE LOST POWER AGAIN & DIED, THIS TIME NOT RESTARTING, EVEN AFTER SITTING 12 HOURS. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALER. HYUNDAI IS STATING I AM OUTSIDE OF THE MILES ALLOWANCE. WHY IS THIS NOT A MANDATORY RECALL? THIS IS A PUBLIC SAFETY HAZARD' EVEN WHEN PARKED! TIME/MILEAGE SHOULDN'T MATTER. MANY OTHERS LIKE MINE.
NHTSA complaint #11120216 — an unverified report by a vehicle owner.
at 108,000 milesNorth Canton, OH
SUSPENSION
CURRENTLY THERE IS A NOISE UP FRONT OF THE CAR AND IN THE REAR A FRIEND THAT WAS RIDING IN MY CAR INDICATED THAT IT MAY BE A SUSPENSION PROBLEM. HE ALSO NOTED THAT THERE WAS A CLASS ACTION SUIT WITH HYUNDAI ABOUT A SUBFRAME RUST CORROSION ISSUE. THE NOISE HAS BECOME QUITE NOTICEABLE HE BELIEVES MIGHT CERTAINLY BE RELATED
NHTSA complaint #11114351 — an unverified report by a vehicle owner.