165 of the
22,259 complaints filed about the Hyundai Sonata
are about the driver-assist systems —
1% of everything owners reported.
The worst model year for it is 2015.
165
Complaints
1%
Share of all complaints
19
Crashes
1
Fires
Driver Assist & Collision Avoidance complaints by model year
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue and my vehicle was or is affected. However it has since expired and upon contacting local dealership they did not even have the parts for that recall.
NHTSA complaint #11746557 — an unverified report by a vehicle owner.
The contact owns a 2020 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle experienced phantom braking and nearly came to a complete stop. The contact stated that the automatic emergency braking system unexpectedly engaged while there were no roadway obstacles or vehicles near the vehicle. The vehicle was taken to the dealer, who informed the contact that they would need to verify whether the repair would be covered under the active warranty. The vehicle was not yet diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 2,000.
NHTSA complaint #11740813 — an unverified report by a vehicle owner.
We were backing up and leaving a parking space when the emergency braking system overrode our driving and forced a stop. This has happened many times, once while turning at a red light (which we had the right-of-way) and our car stopped on the middle of the intersection. Another time was during a turn in a non-traffic light turn lane where timing is important. Our car was again completely stopped in the middle of the road in oncoming traffic.
NHTSA complaint #11739988 — an unverified report by a vehicle owner.
Automatic Emergency Braking Blind Spot Warning/Blind Spot Detection Forward Collision Warning Antilock Brake System/ABS Lane Departure Warning Lane keeping Assistance I bought this vehicle last month from a dealer and two days later all the warning lights start popping up on the dashboard so I contacted the dealer and told them what was going on with the car they told me to bring it in so that the technician can check to see what’s wrong with it they told me that there’s nothing wrong with the vehicle so I went back home and the same day all the warning lights came back on so now I’m concerned about my daughter’s safety because she use the vehicle to drive to and from school and you never know when the brakes might fail, again I just bought this vehicle a month ago just one month not even a year and it’s having all this problem even though it’s a pre-owned vehicle I shouldn’t have to take it to the shop after one month please help… thank you
NHTSA complaint #11734528 — an unverified report by a vehicle owner.
Automatic Emergency Braking Blind Spot Warning/Blind Spot Detection Forward Collision Warning Antilock Brake System/ABS Lane Departure Warning Lane keeping Assistance I bought this vehicle last month from a dealer and two days later all the warning lights start popping up on the dashboard so I contacted the dealer and told them what was going on with the car they told me to bring it in so that the technician can check to see what’s wrong with it they told me that there’s nothing wrong with the vehicle so I went back home and the same day all the warning lights came back on so now I’m concerned about my daughter’s safety because she use the vehicle to drive to and from school and you never know when the brakes might fail, again I just bought this vehicle a month ago just one month not even a year and it’s having all this problem even though it’s a pre-owned vehicle I shouldn’t have to take it to the shop after one month please help… thank you
NHTSA complaint #11734528 — an unverified report by a vehicle owner.
I respectfully submit the following additional information.In connection with this matter, the dealer in question asserted in writing that I "should have refused to participate" in the manufacturer-authorized "Z05 Service Campaign"—a measure designed to prevent potential damage—and characterized the program as nothing more than "free paint work." Service campaigns administered by manufacturers are conducted within the framework of federal safety regulations pursuant to Title 49, Chapter 301 of the U.S. Code; they are neither optional nor merely cosmetic in nature. Rather, they constitute systematic procedures intended to preserve vehicle integrity and support public safety. Statements suggesting that consumers should decline participation in such campaigns—or that they may bear financial responsibility for damage incurred during their execution—raise concerns regarding how these federally supervised programs are communicated and implemented and may discourage participation and undermine public confidence in the national vehicle safety campaign system. Although the dealership subsequently offered to replace the windshield at no cost, I have not received confirmation that the repair has been completed. This offer was made only after the vehicle remained at the facility for an extended period, during which I was repeatedly placed under pressure to assume financial responsibility for damage that occurred while the vehicle was under dealership custody. I was presented with two conditional options; however, in either scenario, I would ultimately be required to accept financial responsibility for the outcome. Ultimately, I was required to assume financial responsibility for issues arising during the work. On 2/23, I was told the loaner could be reported as "stolen," and I returned it immediately. After returning the vehicle, no alternative transportation was provided while my own vehicle remained unrepaired.
NHTSA complaint #11727389 — an unverified report by a vehicle owner.
The contact owns a 2024 Hyundai Sonata. While driving at an undisclosed speed, the seat belt warning light intermittently illuminated with an audible chime while the driver’s and passenger's side seat belts were properly buckled. Additionally, on two separate occasions, the horn was inoperable, and the anti-collision warning light illuminated while driving. The vehicle was taken to the dealer and two other dealers, Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301) and Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), who were unable to duplicate the seat belt failures. The third dealer, Sheehy Hyundai of Waldorf (2910 Crain Hwy, Waldorf, MD 20601), determined that the horn needed to be replaced. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
NHTSA complaint #11725462 — an unverified report by a vehicle owner.
I purchased the car new and three times since then, the latest last week, the automatic brakes kicked in briefly for no apparent reason. I feel that if a vehicle would have been directly behind me this could very well have caused an accident. Each time it happened it was during daylight and fair weather although I can't remember if the sun was shinning. After the second time it happened I reported it to the dealer and they said they had no recalls on it and no explanation but if it happened again I should record all circumstances to investigate the cause. A couple years went by and it didn't happen again until last week. Now the warranty has expired on my car. No one has inspected my car; It has driven fine except for when the automatic braking problem occurs. There were no warning or indicator lights that I noticed at the time.
NHTSA complaint #11724526 — an unverified report by a vehicle owner.
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal driver. Eco mode on. No airbag deployment, injuries, etc. Sheriff took report for the building, simple incident. I couldn't make sense of it. I know how overly cautious I am while parking, what I do, and don't do. Took responsibility, but was still analyzing a week later, and explained what I remembered to the mechanic. He guessed right away. Said Sonatas were notorious for it. He said they're known for randomly applying the ebrake unexpectedly - and also randomly releasing the ebrake - and aggressively (and silently) switching from electric to gas when met with resistance, aka the parking curb. Insurance totalled the car. 2.5 years old, 17k miles. This was my 3rd Hyundai in 20 years, others were great. Discovered 40,000 Elantra hybrids, same year as my Sonata, were recalled due to "unintended acceleration."
NHTSA complaint #11724237 — an unverified report by a vehicle owner.
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal driver. Eco mode on. No airbag deployment, injuries, etc. Sheriff took report for the building, simple incident. I couldn't make sense of it. I know how overly cautious I am while parking, what I do, and don't do. Took responsibility, but was still analyzing a week later, and explained what I remembered to the mechanic. He guessed right away. Said Sonatas were notorious for it. He said they're known for randomly applying the ebrake unexpectedly - and also randomly releasing the ebrake - and aggressively (and silently) switching from electric to gas when met with resistance, aka the parking curb. Insurance totalled the car. 2.5 years old, 17k miles. This was my 3rd Hyundai in 20 years, others were great. Discovered 40,000 Elantra hybrids, same year as my Sonata, were recalled due to "unintended acceleration."
NHTSA complaint #11724237 — an unverified report by a vehicle owner.
Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal driver. Eco mode on. No airbag deployment, injuries, etc. Sheriff took report for the building, simple incident. I couldn't make sense of it. I know how overly cautious I am while parking, what I do, and don't do. Took responsibility, but was still analyzing a week later, and explained what I remembered to the mechanic. He guessed right away. Said Sonatas were notorious for it. He said they're known for randomly applying the ebrake unexpectedly - and also randomly releasing the ebrake - and aggressively (and silently) switching from electric to gas when met with resistance, aka the parking curb. Insurance totalled the car. 2.5 years old, 17k miles. This was my 3rd Hyundai in 20 years, others were great. Discovered 40,000 Elantra hybrids, same year as my Sonata, were recalled due to "unintended acceleration."
NHTSA complaint #11724237 — an unverified report by a vehicle owner.
The Full stereo system with cameras and most sensors and the car is currently at the dealership as 03/09 @11:00 am and I took It to them as well so that they can repair the other pending recall I have at the moment and they stated that It was a " point to point check recall " and that they would change it whether it would need to be or not and I raised concerns about another possible recall on the car and if they could check it out which is my stereo system they tried to charge me almost $200 and " the symptoms or warnings " was that sometimes it would happen but Instead of It going out completely I was able to troubleshoot it by pressing on the little button under the volume button
NHTSA complaint #11722956 — an unverified report by a vehicle owner.
The Full stereo system with cameras and most sensors and the car is currently at the dealership as 03/09 @11:00 am and I took It to them as well so that they can repair the other pending recall I have at the moment and they stated that It was a " point to point check recall " and that they would change it whether it would need to be or not and I raised concerns about another possible recall on the car and if they could check it out which is my stereo system they tried to charge me almost $200 and " the symptoms or warnings " was that sometimes it would happen but Instead of It going out completely I was able to troubleshoot it by pressing on the little button under the volume button
NHTSA complaint #11722956 — an unverified report by a vehicle owner.
Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been going over the possibilities in my head for human error but they dont make sense - again I've been driving for 40 years. If it happens to other models, would love to know! Car will go to repair tomorrow as "my fault" via insurance, hoping they can see more if any error codes, to at least say if Reverse didn't engage or something else happened. May have been human error but it's so out of the ordinary for me. Thanks!
NHTSA complaint #11718993 — an unverified report by a vehicle owner.
1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.
NHTSA complaint #11717413 — an unverified report by a vehicle owner.
While driving the dashboard headlights and all safety systems shut off for a brief period and then reset and if driving at night this leaves you completely in the dark till the system resets. All lights exterior and interior all the safety sensors, adaptive cruise control everything shuts off. Anything tied to the electrical system shuts off. The only thing that remains running is the engine.
NHTSA complaint #11716388 — an unverified report by a vehicle owner.
Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.
NHTSA complaint #11714874 — an unverified report by a vehicle owner.
Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.
NHTSA complaint #11714874 — an unverified report by a vehicle owner.
Engine makes rattling and knocking noises. Transmission hesitates and jerks Suspension front struts and rear shocks are bad. Possible the isolators. Having horrible back pain when riding in car. Starter intermittently doesn't work Lane keep assistance goes over small bump in road will make car drive in opposite lane into on coming traffic. Took car to Tameron hyundai in Birmingham on the 29th of December 2025. Told them everything thats going on with the car. They did nothing about any of the issues. Car has 55,000 miles on it as that is when all problems have incurred. 60000 mile Warranty expires in February of this year.
NHTSA complaint #11709919 — an unverified report by a vehicle owner.