FaultScore

FaultScore report

2011 Hyundai Sonata problems

Owners have filed 4,621 complaints about the 2011 Hyundai Sonata with NHTSA between 2010 and 2026. The largest single group is the steering. Across this model's run it ranks 4 of 32 worst.

D

FaultScore 75/100

Higher is worse. Measured against the other years of the Hyundai Sonata.

How this is worked out

The numbers

4,621

Complaints

194

Crashes reported

187

Fires reported

107

Injuries reported

3 complaints report a death.

75,800 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 55 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hyundai Sonata. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Hyundai Sonata

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Hyundai Sonata

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 1,174 25.4%

21 crashes, 6 fires · median 65,000 mi

Engine & Cooling 1,011 21.9%

21 crashes, 86 fires · median 96,000 mi

14 crashes, 30 fires · median 59,000 mi

Airbags 418 9.0%

51 crashes, 5 fires · median 92,800 mi

Lights 251 5.4%

2 crashes, 3 fires · median 73,000 mi

2 crashes, 15 fires · median 99,099 mi

Brakes 176 3.8%

20 crashes, 8 fires · median 79,000 mi

7 crashes, 5 fires · median 49,444 mi

Suspension 149 3.2%

1 crashes, 1 fires · median 64,283 mi

5 crashes, 17 fires · median 98,863 mi

Seat Belts 106 2.3%

18 crashes, 0 fires · median 100,500 mi

18 crashes, 1 fires · median 60,000 mi

5 crashes, 8 fires · median 65,313 mi

2 crashes, 0 fires · median 64,990 mi

Wheels 33 0.7%

4 crashes, 1 fires · median 40,900 mi

Tires 29 0.6%

1 crashes, 0 fires · median 23,800 mi

0 crashes, 1 fires · median 37,987 mi

Seats 15 0.3%

Median failure at 66,700 miles

2 crashes, 0 fires · median 5,250 mi

Median failure at 71,250 miles

Driver Assist & Collision Avoidance 5 0.1%
Child Seats 1 0.0%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 63 42.3%
Horn 22 14.8%
Automatic Transmission 22 14.8%
Brake Lights 11 7.4%
Engine 9 6.0%
Sun/Moon Roof Assembly 8 5.4%
Pressure Monitoring AND Regulating Systems 7 4.7%
Switch 7 4.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 245 7.4%
1,000 – 9,999 miles 239 7.2%
10,000 – 24,999 miles 225 6.8%
25,000 – 49,999 miles 301 9.1%
50,000 – 74,999 miles 599 18.0%
75,000 – 99,999 miles 660 19.9%
100,000 – 149,999 miles 825 24.8%
150,000+ miles 229 6.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2011 Hyundai Sonata 4 DR FWD Latest Release

Frontal crash test

Side barrier crash test of a 2011 Hyundai Sonata 4 DR FWD Latest Release

Side barrier crash test

Side pole crash test of a 2011 Hyundai Sonata 4 DR FWD Latest Release

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2011 Hyundai Sonata 4 DR FWD Latest Release
9.7% risk
2011 Hyundai Sonata 4 DR FWD Later Release
9.7% risk
2011 Hyundai Sonata 4 DR FWD Early Release
9.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2010 peak 103 Aug 2026

NHTSA investigations into the 2011 Hyundai Sonata

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22003 Opened 12 Sep 2022 Closed 12 Dec 2023 ENGINE

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain...

EA21003 Opened 22 Dec 2021 Closed 5 Feb 2024 ENGINE

Engine Fires

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine...

DP21003 Opened 12 Nov 2021 Closed 20 Jun 2023 VEHICLE SPEED CONTROL:THROTTLE

Throttle control system vulnerabilities

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can b...

PE19003 Opened 29 Mar 2019 Closed 22 Dec 2021 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Rec...

DP18003 Opened 21 Aug 2018 Closed 10 May 2019 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Non-crash Vehicle Fires

In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI)...

PE18003 Opened 16 Mar 2018 Closed 30 Aug 2019 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Air bags may be disabled during crash

The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18...

RQ17004 Opened 18 May 2017 Closed 22 Dec 2021 ENGINE

Scope and Timeliness

NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required...

PE10035 Opened 27 Aug 2010 Closed 7 Feb 2011 STEERING:COLUMN

Steering Shaft Separation

The Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially causing) the hand wheel to become mechanically de-coupled from the road wheels resulting in a complete loss of steering capability.The reported causes include excessive free play or separation of the intermediate steering shaft upper and/or lower universal joint cross shaft/yoke; missing, loose or d...

Recalls on the 2011 Hyundai Sonata

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V934000

ENGINE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak from the pipe.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

18V137000

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

17V617000

SEAT BELTS:PRETENSIONER

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.

17V152000

SEAT BELTS:FRONT:ANCHORAGE

Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.

Risk: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.

16V190000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.

Risk: With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.

15V759000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.

Risk: If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.

15V629000

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.

Risk: If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.

15V568000

ENGINE

Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing of the engine crankshaft. If the debris was not completely removed, oil flow may be restricted through the connecting rod bearings, causing connecting rod damage. A worn connecting rod bearing will produce a metallic, cyclic knocking noise from the engine and possible engine failure.

Risk: Engine failure would result in a vehicle stall, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024080 353,849 units in Canada

Brakes

Issue: On certain vehicles, brake fluid could leak into the control module for the antilock brake system (ABS) and cause it to short circuit. Note: This recall replaces recall R0246 (Transport Canada recall number 2023-527). For the Sonata model, only the Sonata Hybrid model is affected by this recall. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021612 51,508 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This only affects vehicles equipped with a 2.4 L MPI engine. For the Sonata model, only the Sonata Hybrid is affected by this campaign. All vehicles previously included in TC # 2021-033 are now part of this new campaign. Vehicles that were previously repaired under campaign R0181 (Transport Canada #2021-033) do not require this software update. Safety Risk: A sudden loss of engine power could increase the risk of an accident. An engine failure could also create the risk of a fire. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual. If you experience unusual engine noise, reduced power, or a check engine/oil warning light, Hyundai advises you to immediately visit a Hyundai dealership to have your vehicle diagnosed.

Recall 2020592 14,549 units in Canada

Engine

Issue: On certain vehicles equipped with a 1.6 L GDI, 2.0 L GDI, or 2.4 L MPI engine, the connecting rod bearings could wear prematurely. As a result, there could be an abnormal knocking noise from the engine and/or the oil pressure warning light may turn on. If you continue to drive the vehicle with worn connecting rod bearings, the engine could fail. An engine failure would cause a sudden loss of power with an inability to restart. In some cases, a damaged connecting rod could puncture the engine block and cause an oil leak. Note: For the Sonata model, only the Sonata Hybrid and Plug-In Hybrid (PHEV) models are affected by this recall. Additional Note: Engine compartment fires can happen for many different reasons. In some cases, there is too much damage to find the cause of a fire. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Oil that leaks onto a hot component could cause a fire. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer for an engine inspection test, to determine if there is bearing damage. If damage is found, the engine will be replaced. Dealers will also update the software for the engine control module. Note: Hyundai recommends that you should always follow the correct vehicle maintenance schedule, which is printed in the Owner's Manual.

Recall 2019640 275,533 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles previously repaired under Product Improvement Campaign R0153 (TC # 2019-130) do not require this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019130 255,370 units in Canada

Engine

Issue: Hyundai Auto Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure would cause a sudden loss of power with an inability to restart. Note: This affects Sonata and Santa Fe Sport equipped with a 2.4 L GDI or 2.0 L Turbo GDI engine, as well as Tucson equipped with a 2.4 L GDI engine. Safety Risk: A sudden loss of engine power could increase the risk of an accident. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module. Note: Vehicles repaired under Service Campaigns, C0336, C0344, or C0347, already have this software update. Owners can find additional information at <a href="http://www.hyundaiengineinfo.ca">www.hyundaiengineinfo.ca</a>.

Recall 2019012 7,027 units in Canada

Engine

Issue: When repairs were completed under recall campaign 2015-428 (Hyundai #R0101) or 2017197 (Hyundai #R0130), the high pressure fuel pipe may not have been properly installed on the fuel pump outlet. A fuel leak could occur if the pipe was damaged, misaligned or improperly torqued during the recall repair. Safety Risk: Leaking fuel in the presence of an ignition source could increase the risk of a fire causing injury and/or property damage. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer for an inspection. If fuel leakage is detected, the fuel pipe will be replaced with a new one.

Recall 2018261 41,067 units in Canada

Airbag

On certain gasoline and hybrid engine vehicles, the circuits within the airbag control unit may become damaged. This could cause the airbags and seat belt pretensioners to not deploy in certain collisions where deployment is warranted, which could increase the risk of injury to vehicle occupants. Correction: Dealers will install a wire harness kit between the ACU connector and vehicle harness connector as necessary. Note: This recall does not affect the 2013 model year Sonata Hybrid.

Recall 2017146 64,106 units in Canada

Seats And Restraints

On certain vehicles, the connections between the front seat belts and the floor mounted seat belt anchor pretensioners may not have been attached properly during assembly. This could result in a front seat belt possibly detaching from the anchor pretensioner. If the vehicle were to be involved in a collision, and the seat belt were to detach, it could increase the risk of injury to the seat occupant. Correction: Dealers will verify the connection between the seat belt linkage and the anchor pretensioner’s cable connector for both front seat belts and repair as necessary. <b> Note: For the 2015 model year, it is only Sonata Hybrid models that are affected. </b>

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Chattanooga, TN Fire

UNKNOWN OR OTHER

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Chattanooga, TN Fire

ELECTRICAL SYSTEM

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Chattanooga, TN Fire

SERVICE BRAKES

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Ada, OK Fire

UNKNOWN OR OTHER

In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. The car was at the dealership for 6 months. The vehicle was inspected at the dealership. There were no warning lights or symptoms of the failure prior to the breakdown. I am an 80 year old female that knows nothing about a car engine and they talked to me like I was a mechanic. I still do not know why my claim was denied but was told that I did not have a claim. I had to rent a car to get to work for several months and was out the money to have my car towed 2 times. Not to mention the strain of being without my car for 6-7 months. I finally just gave up until I read about all these other people having trouble with Hyundai also.

NHTSA complaint #11695234 — an unverified report by a vehicle owner.

Ada, OK Fire

ENGINE

In summer of 2023 my car 2011 Sonata Hybrid quit running and would not start. My granddaughter had used the car to go to Oklahoma City for a tennis tournament. Her life was at risk because she was coming back in the evening and was alone. The next day I had the car towed to Ada Oklahoma and then called dealership and had it towed to Ardmore, Oklahoma where I had purchased the car new in 2011. The car was at the dealership for 6 months. The vehicle was inspected at the dealership. There were no warning lights or symptoms of the failure prior to the breakdown. I am an 80 year old female that knows nothing about a car engine and they talked to me like I was a mechanic. I still do not know why my claim was denied but was told that I did not have a claim. I had to rent a car to get to work for several months and was out the money to have my car towed 2 times. Not to mention the strain of being without my car for 6-7 months. I finally just gave up until I read about all these other people having trouble with Hyundai also.

NHTSA complaint #11695234 — an unverified report by a vehicle owner.

Crowley, TX Crash

POWER TRAIN

While driving on the highway, the motor all of a sudden lost all power and the brakes locked causing a collision. I've never had any problems until then. My car was in tip top shape with no issues until the engine / motor decided to defect. Hyundai she recall this engine issue before someone gets killed

NHTSA complaint #11681079 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Torrance, CA

ENGINE

The vehicle suffered an internal connecting rod bearing failure, a known manufacturing defect affecting the Theta II GDI engine. The failure was explicitly diagnosed via the manufacturer - specific OBD-II fault code p1326 Knock Sensor Detector System. This defect causes sudden engine stalling poses an immediate risk of catastrophic engine failure or fire while driving. Hyundai Motor America has denied financial reimbursement for the required engine repair because the work was completed by an independent shop and third-party arbitration deadline (BBB Auto Line) communicated to me. The manufacturer is actively refusing to remedy an acknowledged safety defect.

NHTSA complaint #11757692 — an unverified report by a vehicle owner.

Barefoot Bay, FL

EXTERIOR LIGHTING

On the freeway at night when headlights and back lights quit working. Got off freeway and were able to temporarily fix it. A few months later while parked in driveway and not in use for a couple of days, lights came on without our knowledge and drained our battery. Neighbor alerted us to the situation.

NHTSA complaint #11756748 — an unverified report by a vehicle owner.

Barefoot Bay, FL

ELECTRICAL SYSTEM

On the freeway at night when headlights and back lights quit working. Got off freeway and were able to temporarily fix it. A few months later while parked in driveway and not in use for a couple of days, lights came on without our knowledge and drained our battery. Neighbor alerted us to the situation.

NHTSA complaint #11756748 — an unverified report by a vehicle owner.

Neenah, WI

STEERING

Intermittent and sudden loss of power steering nearly caused an accident for both of sons when each one was driving on two separate occasions this past week. "EPS" and traction control warning lights both illuminate on the dash when steering goes out. Sometimes the codes will clear themselves out after restarting the vehicle, but not always. Had it inspected by an independent service center and they cleared out the codes with their scanner. Steering worked fine for a few days afterwards, but then suddenly lost power steering again yesterday. It is very dangerous to drive and it is very unpredictable. I see that there was a recall for this issue for certain manufacture dates for 2011 Hyundai Sonata, but mine was not part of the recall. I believe that it should be part of that recall before someone dies or is injured.

NHTSA complaint #11755879 — an unverified report by a vehicle owner.

Broken Arrow, OK

VEHICLE SPEED CONTROL

I test drove the vehicle at an auction, watched several other people test drive the vehicle. Before the auction I test drove it one more time and put my obd scan tool on it to make sure there were no hidden codes or problems. I won the bid,and picked up the vehicle. I drove it approximately 6 miles from the auction and the falshing engine light popped on. I immediately pulled over in heavy freeway traffic. Put my scan tool on it and found out the knock sensor had triggered. The vehicle was shaking and making a terrible racket. It was inoperable in the worst possible spot on Highway 51 during rush hour traffic. I managed to slowing coast down the offramp and roll into a parking lot. I then called Purdy Hyundai and spoke with a service advisor and provided the VIN#. He (Vue Kue) informed me that the vehicle qualified for the recall and warranty work based on exactly that issue. I had the vehicle towed to the Purdy dealership on July 8th 2026. I was told today that it was unlikely that Hyundai would honor the recall because I did not have service records of a vehicle I had owned for 6 miles of driving. I filed a complaint with Hyundai corporate. Claim#43010067 and awaiting the reconciliation of this situation. Of which they appear to to be avoiding.

NHTSA complaint #11752063 — an unverified report by a vehicle owner.

Broken Arrow, OK

ENGINE

I test drove the vehicle at an auction, watched several other people test drive the vehicle. Before the auction I test drove it one more time and put my obd scan tool on it to make sure there were no hidden codes or problems. I won the bid,and picked up the vehicle. I drove it approximately 6 miles from the auction and the falshing engine light popped on. I immediately pulled over in heavy freeway traffic. Put my scan tool on it and found out the knock sensor had triggered. The vehicle was shaking and making a terrible racket. It was inoperable in the worst possible spot on Highway 51 during rush hour traffic. I managed to slowing coast down the offramp and roll into a parking lot. I then called Purdy Hyundai and spoke with a service advisor and provided the VIN#. He (Vue Kue) informed me that the vehicle qualified for the recall and warranty work based on exactly that issue. I had the vehicle towed to the Purdy dealership on July 8th 2026. I was told today that it was unlikely that Hyundai would honor the recall because I did not have service records of a vehicle I had owned for 6 miles of driving. I filed a complaint with Hyundai corporate. Claim#43010067 and awaiting the reconciliation of this situation. Of which they appear to to be avoiding.

NHTSA complaint #11752063 — an unverified report by a vehicle owner.

Fresno, CA

AIR BAGS

I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish when you push on the gas, there is black soot constantly on my rims that is extreamly hard to remove, the high pressure fuel pump jas failed, I can tell because the oil is higher then it was when o had the oil freshly changed, and it smells of gasoline.inside the oil. The exhaust has stron smell of gasoline. My steering wheel has a loud clinking noise everytime I go over a speed bump on pull into my driveway. Just so many items consistently needing repair or replacement, even though I just had the fuel system cleaned, the oil changed, and filters, and.oil filter too. I checked to see if any of my issues are covered by a recall warranty, because they all are recalled items for my car year, make, and model, but apparently Hyunfai is only covering these dangerous recall items for ul to 10 years. These items shkuld be covered longer, because my carfax states that at least one of these recalled items had already been changed in 2018, and is already broken again!! Hyundai should have covered these extreamly high wear out car parts for a longer period of time, or for the life of the vehicle, if every 5 years your replacing a $1000.00 part, not including labor, like the (HPFP) I was quoted by auto zone for over that price point!! "Ridiculous"! Another item is the air bag cover on the driver side windows area, of the body frame it is loose and keeps un-clipping, i am afraid that it is going to possibly just go off and kill me or something!! Very disappointed right now, that i cannot get any of these recalled items replaced by the manufacturer!!

NHTSA complaint #11751926 — an unverified report by a vehicle owner.

Fresno, CA

STEERING

I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish when you push on the gas, there is black soot constantly on my rims that is extreamly hard to remove, the high pressure fuel pump jas failed, I can tell because the oil is higher then it was when o had the oil freshly changed, and it smells of gasoline.inside the oil. The exhaust has stron smell of gasoline. My steering wheel has a loud clinking noise everytime I go over a speed bump on pull into my driveway. Just so many items consistently needing repair or replacement, even though I just had the fuel system cleaned, the oil changed, and filters, and.oil filter too. I checked to see if any of my issues are covered by a recall warranty, because they all are recalled items for my car year, make, and model, but apparently Hyunfai is only covering these dangerous recall items for ul to 10 years. These items shkuld be covered longer, because my carfax states that at least one of these recalled items had already been changed in 2018, and is already broken again!! Hyundai should have covered these extreamly high wear out car parts for a longer period of time, or for the life of the vehicle, if every 5 years your replacing a $1000.00 part, not including labor, like the (HPFP) I was quoted by auto zone for over that price point!! "Ridiculous"! Another item is the air bag cover on the driver side windows area, of the body frame it is loose and keeps un-clipping, i am afraid that it is going to possibly just go off and kill me or something!! Very disappointed right now, that i cannot get any of these recalled items replaced by the manufacturer!!

NHTSA complaint #11751926 — an unverified report by a vehicle owner.

Fresno, CA

FUEL/PROPULSION SYSTEM

I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish when you push on the gas, there is black soot constantly on my rims that is extreamly hard to remove, the high pressure fuel pump jas failed, I can tell because the oil is higher then it was when o had the oil freshly changed, and it smells of gasoline.inside the oil. The exhaust has stron smell of gasoline. My steering wheel has a loud clinking noise everytime I go over a speed bump on pull into my driveway. Just so many items consistently needing repair or replacement, even though I just had the fuel system cleaned, the oil changed, and filters, and.oil filter too. I checked to see if any of my issues are covered by a recall warranty, because they all are recalled items for my car year, make, and model, but apparently Hyunfai is only covering these dangerous recall items for ul to 10 years. These items shkuld be covered longer, because my carfax states that at least one of these recalled items had already been changed in 2018, and is already broken again!! Hyundai should have covered these extreamly high wear out car parts for a longer period of time, or for the life of the vehicle, if every 5 years your replacing a $1000.00 part, not including labor, like the (HPFP) I was quoted by auto zone for over that price point!! "Ridiculous"! Another item is the air bag cover on the driver side windows area, of the body frame it is loose and keeps un-clipping, i am afraid that it is going to possibly just go off and kill me or something!! Very disappointed right now, that i cannot get any of these recalled items replaced by the manufacturer!!

NHTSA complaint #11751926 — an unverified report by a vehicle owner.

Chattanooga, TN Fire

UNKNOWN OR OTHER

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Chattanooga, TN Fire

ELECTRICAL SYSTEM

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Chattanooga, TN Fire

SERVICE BRAKES

I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.

NHTSA complaint #11751236 — an unverified report by a vehicle owner.

Bakersfield, CA

ENGINE

Rod bearing issue due to particles in engine causing engine to not accelerate as normal and jerk when goes over 10 MPH can’t exceed 50 miles causing safety issues and knocking/clicking noise took it to Hyundai and was informed it is apart of the recall but wont replace engine my vehicle has ALL the same issues as the Hyundai recall but my VIN isn’t registered on the site for recall on carfax it shows a pattern of the previous owners being car in for maintenance and engine issues but engine never being replace under recall

NHTSA complaint #11747821 — an unverified report by a vehicle owner.

Navarre, FL

ELECTRICAL SYSTEM

Once again I am having to replace a bulb for my vehicle. This will be the second time in 3 months I have had to replace my rear blinker bulb. Not including the 4-5 times per year I have to replace headlight bulbs. This time the wiring has melted and the bulb has nearly melted the lens cover. I only buy the exact OEM recommended bulb every time. Nothing fancy. Just the basic old school bulbs. Every year model around mine has been recalled for this exact issue.

NHTSA complaint #11746555 — an unverified report by a vehicle owner.

Navarre, FL

ELECTRICAL SYSTEM

Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue and my vehicle was or is affected. However it has since expired and upon contacting local dealership they did not even have the parts for that recall.

NHTSA complaint #11746557 — an unverified report by a vehicle owner.

Navarre, FL

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue and my vehicle was or is affected. However it has since expired and upon contacting local dealership they did not even have the parts for that recall.

NHTSA complaint #11746557 — an unverified report by a vehicle owner.

Wickenburg, AZ

AIR BAGS

The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.

NHTSA complaint #11745397 — an unverified report by a vehicle owner.

Wickenburg, AZ

VEHICLE SPEED CONTROL

The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.

NHTSA complaint #11745397 — an unverified report by a vehicle owner.

Wickenburg, AZ

UNKNOWN OR OTHER

The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.

NHTSA complaint #11745397 — an unverified report by a vehicle owner.

Underwood, MN

ENGINE

My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the dealership refused to inspect the vehicle. They contacted a third party who was not in possession of the vehicle and released the vehicle to that person without my authorization. The plates were removed and the vehicle was later sold without my consent. The recall was never performed and the engine defect was never inspected.This is a failure to perform a required safety recall and a violation of chain-of-custody procedures. A vehicle with a known engine failure risk was put back into public circulation without inspection. This creates a safety hazard for the public.I also suffered financial harm including $1,500 in towing, parts, labor, and storage fees. I have a signed tow invoice showing the VIN and the total amount paid.I am requesting that NHTSA investigate Gateway Hyundai’s handling of recall vehicles, review their authorization and release procedures, and take enforcement action if violations are found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740786 — an unverified report by a vehicle owner.

Redding, CA

UNKNOWN OR OTHER

On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from the standard incandescent bulbs, which damages the wiring harness and deforms the plastic housing. When I called the closest Hyundai dealer (in Chico, California), they told me the warranty had expired last year and that I should have received a notice about it after I obtained ownership of the car in March 2025 (a little over a year ago). However, I did not receive a notice about this. Since the tail lights do not work properly as a result of this problem, it is a safety issue as it could cause an accident. It should be a recall repair instead of a warranty that expires. My car is still well under the 200,000 mile limit that was set on the extended warranty, but they're refusing to honor that because of the warranty being expired.

NHTSA complaint #11738903 — an unverified report by a vehicle owner.

Redding, CA

EXTERIOR LIGHTING

On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from the standard incandescent bulbs, which damages the wiring harness and deforms the plastic housing. When I called the closest Hyundai dealer (in Chico, California), they told me the warranty had expired last year and that I should have received a notice about it after I obtained ownership of the car in March 2025 (a little over a year ago). However, I did not receive a notice about this. Since the tail lights do not work properly as a result of this problem, it is a safety issue as it could cause an accident. It should be a recall repair instead of a warranty that expires. My car is still well under the 200,000 mile limit that was set on the extended warranty, but they're refusing to honor that because of the warranty being expired.

NHTSA complaint #11738903 — an unverified report by a vehicle owner.

Redding, CA

ELECTRICAL SYSTEM

On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from the standard incandescent bulbs, which damages the wiring harness and deforms the plastic housing. When I called the closest Hyundai dealer (in Chico, California), they told me the warranty had expired last year and that I should have received a notice about it after I obtained ownership of the car in March 2025 (a little over a year ago). However, I did not receive a notice about this. Since the tail lights do not work properly as a result of this problem, it is a safety issue as it could cause an accident. It should be a recall repair instead of a warranty that expires. My car is still well under the 200,000 mile limit that was set on the extended warranty, but they're refusing to honor that because of the warranty being expired.

NHTSA complaint #11738903 — an unverified report by a vehicle owner.

Corona, CA

ENGINE

My 2013 Hyundai Sonata suffered engine failure consistent with Hyundai Theta II engine defects. The vehicle became inoperable/unsafe. Hyundai denied warranty coverage despite my maintenance records and documentation.

NHTSA complaint #11738819 — an unverified report by a vehicle owner.

at 190,000 miles San Antonio, TX

ENGINE

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle failed to restart and had to be towed. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000.

NHTSA complaint #11734124 — an unverified report by a vehicle owner.