FaultScore report
Owners have filed 297 complaints about the 1991 Jeep Cherokee with NHTSA between 1995 and 2022. The largest single group is the brakes.
297
Complaints
14
Crashes reported
11
Fires reported
11
Injuries reported
174,735 mi
Median mileage at failure
Half of reported failures happened before this
0%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
2 crashes, 0 fires
Median failure at 184,000 miles
0 crashes, 1 fires
1 crashes, 0 fires
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
The agency crash-tested this model year itself. These are its own photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.
| Configuration | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 1991 Jeep Cherokee 4-DR. 4x4 | — | — | — | — |
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
SUDDEN ACCELERATION
BRAKE DISC/HUB SEPARATION
CONSUMER COMPLAINTS INDICATE THAT CORROSION OF THE BRAKE ROTORS HAVE CAUSED SEPARATION OF THE BRAKE DISC FROM ITS HUB, RESULTING IN BRAKE FAILURE.
BRAKE DISC/HUB SEPARATION
consumer complaints indicate that corrosion of hte brake rotors have caused separation of the brake disc from its hub, resulting in brake failure.
VEHICLE SUDDEN ACCELERATION
REAR AXLE SHAFT SEPARATION
THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE HOUSING.THE LEFT AND RIGHT AXLE SHAFTS, SUPPORTED BY ROLLER BEARINGS, ARE SITUATED INSIDE THE AXLE HOUSING.THE INBOARD SPLINED END OF THE AXLE SHAFT RECEIVES POWER TRANSMITTED FROM THE DIFFERENTIAL ASSEMBLY, PROVIDING TORQUE TO THE REAR WHEELS.THE ALLEGATIONS ARE THAT THE AXLE SHAFT FAILS, RESULTING IN THE SEPARATION OF A WHEEL AND AXLE HUB...
DRIVESHAFT/UNIV.JOINT FAIL
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INTEND TO STEP ON THE BRAKE PEDAL.
Risk: PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH ANTILOCK BRAKE SYSTEM (ABS). THE ANTILOCK BRAKE SYSTEM (ABS) HYDRAULIC CONTROL UNIT CAN EXPERIENCE EXCESSIVE BRAKE ACTUATOR PISTON SEAL WEAR WHICH COULD CAUSE PUMP-MOTOR DETERIORATION.
Risk: IF THIS OCCURS, THE ABS FUNCTION WOULD BE LOSE AND REDUCED POWER ASSIST WOULD BE EXPERIENCED DURING VEHICLE BRAKING. THE INSTRUMENT PANEL WARNING LIGHTS WILL SIGNAL SYSTEM IMPAIRMENT AND THE BASE MANUAL BRAKES WILL REMAIN FUNCTIONAL.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
IMPROPER INSERTION/CRIMPING OF THE HOSE-TO-END FITTINGS OF THE HIGH PRESSURE HOSE ON THE ANTI-LOCK BRAKE SYSTEM CAN CAUSE DETACHMENT OF THE HOSE FROM THE ABS SYSTEM, AND DISCHARGE OF HYDRAULIC FLUID.
Risk: DETACHMENT OF THE HOSE FROM THE ABS SYSTEM CAUSES THELOSS OF THE ABS FUNCTION AND HYDRAULIC BRAKE ASSIST, LEAVING ONLY MANUAL BRAKESAND DECREASING STOPPING ABILITY, WHICH COULD RESULT IN AN ACCIDENT. DISCHARGE OFHYDRAULIC FLUID IN THE AREA OF THE HOT EXHAUST SYSTEM COULD RESULT IN AN ENGINECOMPARTMENT FIRE.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
IMPROPERLY INSTALLED BRAKE FLUID TUBE MAY ALLOW THE TUBE TO CONTACT THE STEERING INTERMEDIATE SHAFT DAMAGING THE TUBE.
Risk: BRAKE FLUID LEAKAGE COULD OCCUR AND RESULT IN PARTIALLOSS OF BRAKING CAPABILITY.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Brakes
NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. THE CAST IRON WEAR SURFACE MAY SEPARATE FROM THE HUB REDUCING THE BRAKING EFFECTIVENESS OF THE VEHICLE. CORRECTION: FRONT COMPOSITE ROTORS WILL BE REPLACED WITH ONES HAVING A REVISED CORROSION PROTECTION COATING.
Brakes
Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the abs function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all abs components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Emissions
NOTE: VEHICLES EQUIPPED WITH 2.5 LITRE ENGINE. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. THE MAT SURROUNDING THE CATALYST BISCUITS MAY ERODE DUE TO EXCESSIVE THERMAL EXPANSION OF THE CATALYST CAN. CORRECTION: CATALYTIC CONVERTER WILL BE REPLACED WITH ONE USING NEW MAT MATERIAL.
Fuel System
NOTE: VEHICLES EQUIPPED WITH 4.0 LITRE ENGINES. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 301 - FUEL SYSTEM INTEGRITY. ROLLOVER TESTING REVEALED FUEL LEAKAGE IN EXCESS OF THE STANDARD. CORRECTION:BLOCKER BRACKET WILL BE INSTALLED TO PREVENT FUEL RAIL CONTACT WITH THE UPPER RADIATOR SUPPORT DURING A FRONTAL IMPACT.
Brakes
NOTE: VEHICLES EQUIPPED WITH ANTI-LOCK BRAKES. A MISLOCATED BRAKE TUBE MAY CONTACT THE STEERING SHAFT RESULTING IN POSSIBLE FLUID LEAKAGE AND PARTIAL LOSS OF BRAKING CAPABILITY. CORRECTION: BRAKE TUBES WILL BE INSPECTED AND REPOSITIONED WHERE NECESSARY. DAMAGED BRAKE TUBES WILL BE REPLACED.
Brakes
THE LEFT REAR BRAKE TUBE IS ROUTED ALONG THE TOP OF THE AXLE IN SUCH A MANNER THAT MAY ALLOW THE SUSPENSION JOUNCE BUMPER TO CONTACT THE TUBE WHEN THE SUSPENSION IS IN THE FULL JOUNCE POSITION. SUCH CONTACT MAY COLLAPSE THE TUBE AND RESTRICT HYDRAULIC BRAKE FLUID PRESSURE TO THE LEFT REAR BRAKE. CORRECTION: LEFT REAR BRAKE TUBE WILL BE REPLACED WITH ONE HAVING A DIFFERENT CONFIGURATION THAT WILL ELIMINATE THE CONTACT POTENTIAL.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I RECENTLY INSTALLED NEW BUMPSTOPS ON THE REAR OF MY JEEP AND NOTICED A DECREASE IN BRAKING ABILITY. TODAY WHILE DRIVING I HAD A SUDDEN LOSS OF BRAKING POWER AND REAR ENDED ANOTHER VEHICLE. WHILE INSPECTING MY BRAKING SYSTEM AND MY JEEP FOR DAMAGE. I NOTICED THAT I HAD A REAR BRAKE LINE COLLAPSED. I REMEMBER READING ABOUT RECALL 90V206000. IT STATED THAT "CONTACT AT FULL JOUNCE MAY CAUSE THE BRAKE TUBE TO COLLAPSE AND RESTRICT THE HYDRAULIC BRAKE FLUID PRESSURE TO THE LEFT REAR BRAKE WHICH AFFECTS THE BRAKING CAPABILITY OF THE VEHICLE." THIS WAS QUOTED FROM THIS SITE. I READ THE DOCUMENTS THAT WERE LINKED, AND EVEN THOUGH MY VIN DOES NOT PULL UP THE RECALL, WHICH I HAVE GONE TO A DEALER UPON BUYING MY VEHICLE AND HAD THEM MAKE SURE ALL RECALLS WERE PERFORMED. THEY DID NOT SAY I NEEDED THE RECALL REFERENCED. MY JEEP DOES MEET ALL THE OTHER PARTS OF THE RECALL IN TERMS OF WHAT VEHICLES WERE AFFECTED.
NHTSA complaint #10212024 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
PARTICULAR INCIDENT INVOLVED SAID VEHICLE ROLLING BACKWARD DOWN A SUBTLE GRADE AFTER THE OWNER EXITED THE VEHICLE W/KEYS IN HAND. THE VEHICLE SHIFT LEVER WAS ENGAGED IN D (DRIVE) AND THE VEHICLE ENGINE WAS NOT RUNNING. AS A RESULT, VEHICLE IMPACTED ANOTHER CAR INCURRING SIGNIFICANT DAMAGE TO THE REAR OF SAID VEHICLE. WHEN VEHICLE MOTOR IS TURNED OFF, WHILE TRANSMISSION SHIFT LEVER IS ENGAGED IN D (DRIVE), R (REVERSE), 3, OR 1-2 (LOW GEAR) AND IGNITION KEY IS REMOVED, VEHICLE CAN MOVE FREELY FORWARD OR BACKWARD (AS IF IT IS IN NEUTRAL GEAR). FOLLOWING INCIDENT, CONDITIONS LEADING TO THE INCIDENT COULD BE RECREATED AT WILL (VEHICLE ROLLED FREELY WHILE IN GEAR AND ENGINE TURNED OFF). VEHICLE DOES NOT ROLL FREELY WHILE IN P (PARK).
NHTSA complaint #10155234 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SECOND ABS BRAKING SYSTEM FAILURE (UNDER RECALL 96V260000). PUMP MOTOR / ACTUATOR PISTON SEAL FAILURE FOR SECOND TIME. CAUSED ACCUMULATOR TO FAIL - MANUFACTURER REFUSES STAND BEHIND ABS SYSTEM - WILL REPAIR ONLY THE PART UNDER LIFETIME RECALL. HAVE HAD TWO FRONT END COLLISIONS DUE TO THIS PRODUCT FAILURE. ALL POWER ASSIST IS LOST TO BRAKES - LEFT WITH MANUAL BRAKES ONLY - BRAKE WARNING LIGHTS COME ON, PUMP RUNS CONTINUOUSLY - BRAKE PEDAL VIBRATES/HUMS WHEN DEPRESSED.
NHTSA complaint #10128795 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PARKED AND WITHOUT WARNING IT JUMPED OUT OF GEAR, ROLLED DOWN THE STREET, AND HIT A TREE. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME.
NHTSA complaint #10067301 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING SMOKE WAS COMING FROM THE TRUNK AREA DUE TO TAIL PIPE BEING TOO CLOSE TO FLOOR MELTED, CAUSING A FIRE.
NHTSA complaint #10032330 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEATING SYSTEM FAILED, AND THE VEHICLE CAUGHT ON FIRE.
NHTSA complaint #10009519 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
SERVICE BRAKES, HYDRAULIC
The contact owns a 1991 Jeep Cherokee. The contact stated while driving 20 MPH, the contact depressed the brake pedal however, the vehicle failed to slow as needed. The brake warning light was illuminated. The depressed the brake pedal with extreme force and the vehicle came to a stop. The dealer was contacted but the vehicle was not diagnosed because the vehicle was an older vehicle. The contact was informed that had already been repaired under NHTSA Campaign Number: 96V260000 (Service Brakes, Hydraulic). The manufacturer was contacted and stated that the vehicle was imported from Canada, and once it was imported, the vehicle warranty was voided. The failure mileage was 175,000.
NHTSA complaint #11492742 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHEN THE CONTACT ENGAGED THE BRAKE PEDAL, IT BECAME STIFF AND HAD TO BE DEPRESSED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT ALSO HAD TO DEPRESS THE BRAKE PEDAL FROM A GREATER DISTANCE TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999) AND A PRESSURE TEST WAS PERFORMED, WHICH FOUND AN INTERNAL LEAK AT THE ABS PUMP AND MASTER CYLINDER. THE DEALER STATED THAT THE SYSTEM DID NOT BUILD UP OVER 800 PSI AND THE BRAKE PEDAL SHIFT INTERLOCK SYSTEM FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 208,970.
NHTSA complaint #11180370 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT LOST BRAKE FUNCTIONALITY WHILE BEING OPERATED ON THE HIGHWAY AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RYAN AUTO MALL (LOCATED AT 1000 HIGHWAY 55 E, BUFFALO, MN) WHERE IT WAS DIAGNOSED THAT THE PUMP MOTOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC), WHICH STATED THAT THE COMPONENT HAD A LIFETIME WARRANTY. THE TECHNICIAN REFUSED TO DO THE RECALL REPAIR DUE TO LACK OF PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #11015486 — an unverified report by a vehicle owner.
SERVICE BRAKES
LETTER FROM CONGRESSMAN HUNTER ON BEHALF OF CONSTITUENT REGARDING ABS BRAKE ISSUES ON HIS 1991 JEEP CHEROKEE. *SMD THE CONSUMER STATED THE BRAKES FAILED AND THE DEALER COULD NOT FIND THE PUMP TO REPAIR THE ABS BRAKES. THE CONSUMER REQUESTED THE TO HAVE THE VEHICLE REPAIRED OR REPLACED. THE CONSUMER REFERENCED RECALL #96V260000
NHTSA complaint #10980588 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKES WERE SLOW TO RESPOND AND FAILED TO FUNCTION PROPERLY. THE DEALER DETERMINED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10937245 — an unverified report by a vehicle owner.
SERVICE BRAKES
MY ABS PUMP HAS FAILED, AND CHRYSLER IS FAILING TO COMPLY WITH NHTSA RECALL #96V260000 HAVING TO DO WITH THE ABS PUMP. THE RECALL CLEARLY STATES THAT "THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE". I CALLED THE CHRYSLER RECALL CENTER TODAY, AND AT 5:01PM PST, SASHA TOLD ME THAT THERE IS NO WARRANTY ON THAT PART, AND I WAS DENIED HELP. THE NHTSA RECALL CLEARLY STATES OTHERWISE. TRYING TO FIND ANSWERS ON THE INTERNET, I HAVE FOUND THAT OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE WITH CHRYSLER DENYING AND REFUSING SERVICE, BECAUSE APPARENTLY THIS PART CAN NO LONGER BE HAD. WHY IS THEIR DIRECT CONFLICT WITH THE STATED LIFETIME COVERAGE ON THE RECALL? I ALSO LEARNED THAT LAST YEAR CHRYSLER WAS FINED $105 MILLION BY THE NHTSA FOR MISHANDLING RECALLS. IF THE NHTSA ALLOWS CHRYSLER TO DENY THIS, LEGAL RESPONSIBILITY MAY FALL ON BOTH PARTIES, AS I WILL BE CONTINUING WITH LEGAL ACTION.
NHTSA complaint #10937167 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. AFTER STARTING THE VEHICLE, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY WOULD NEED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT SERVICED EVEN THOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 096V26000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT MENTIONED THAT HE WAS RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC TEST. IN MAY OF 2016, THE VEHICLE WAS TAKEN BACK TO THE DEALER A SEOND TIME BECAUSE THE ABS PUMP MOTOR FAILED TO OPERATE. THE DEALER STATED THAT THE PART WAS NO LONGER BEING PRODUCED AND THE MANUFACTURER WOULD REPURCHASE THE VEHICLE AT THE FAIR VEHICLE PRICE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT INTERESTED IN THE AMOUNT OFERED PER THE REPURCHASE PROGRAM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 09/19/16 *BF
NHTSA complaint #10885627 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL BECAME STIFF AND THE ABS LIGHT ILLUMINATED. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
NHTSA complaint #10874585 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME PRESSURE TO STOP THE VEHICLE. WHEN THE CONTACT FILLED THE VEHICLE WITH BRAKE FLUID, THE FLUID LEAKED OUT QUICKER THAN ANTICIPATED. AS A RESULT, THE MANUAL BRAKING SYSTEM HAD TO BE USED INSTEAD OF THE POWER ASSIST BRAKING SYSTEM. THE BRAKE WARNING LIGHT ILLUMINATED. ALSO, THE HORN SOUNDED WITHOUT WARNING AND THE POWER STEERING SEIZED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST BRAKE UNIT FAILED AND NEEDED TO BE REPLACED. THE POWER STEERING FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
NHTSA complaint #10855159 — an unverified report by a vehicle owner.
STEERING
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME PRESSURE TO STOP THE VEHICLE. WHEN THE CONTACT FILLED THE VEHICLE WITH BRAKE FLUID, THE FLUID LEAKED OUT QUICKER THAN ANTICIPATED. AS A RESULT, THE MANUAL BRAKING SYSTEM HAD TO BE USED INSTEAD OF THE POWER ASSIST BRAKING SYSTEM. THE BRAKE WARNING LIGHT ILLUMINATED. ALSO, THE HORN SOUNDED WITHOUT WARNING AND THE POWER STEERING SEIZED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST BRAKE UNIT FAILED AND NEEDED TO BE REPLACED. THE POWER STEERING FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
NHTSA complaint #10855159 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME PRESSURE TO STOP THE VEHICLE. WHEN THE CONTACT FILLED THE VEHICLE WITH BRAKE FLUID, THE FLUID LEAKED OUT QUICKER THAN ANTICIPATED. AS A RESULT, THE MANUAL BRAKING SYSTEM HAD TO BE USED INSTEAD OF THE POWER ASSIST BRAKING SYSTEM. THE BRAKE WARNING LIGHT ILLUMINATED. ALSO, THE HORN SOUNDED WITHOUT WARNING AND THE POWER STEERING SEIZED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST BRAKE UNIT FAILED AND NEEDED TO BE REPLACED. THE POWER STEERING FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
NHTSA complaint #10855159 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL DID NOT PROPERLY RELEASE AND THERE WAS A LOOSE WIRE CONNECTION ASSOCIATED WITH THE BRAKING SYSTEM NEAR THE BRAKE PEDAL. THERE WERE NO WARNING LAMPS ILLUMINATED FOR THE ABS. THE CONTACT HAD TO MANEUVER THE PEDAL AND LIFT THE PEDAL TO GET IT TO RELEASE. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL THAT WAS NOT REPAIRED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT ABLE TO CONFIRM THE RECALL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10712283 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ANTI-LOCK BRAKING SYSTEM SENSOR ILLUMINATED AND AN EXTENDED DISTANCE WAS REQUIRED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES). THE DEALER STATED THAT THE RECALL REMEDY WAS COMPLETED IN 1998 AND THE VEHICLE WOULD NOT BE ELIGIBLE FOR THE LIFETIME WARRANTY LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 146,780. THE CONSUMER STATED THE ABS LIGHT AND A RED BRAKE LIGHT ILLUMINATED AND THE POWER BRAKE FUNCTION WAS LOST. THE CONSUMER WAS INFORMED THE PROBLEM WAS THE MASTER AIR PUMP. THE CONSUMER LEARNED A THE ISSUE IN QUESTION WAS RECALLED AND THE RECALL WAS PERFORMED ON THE VEHICLE IN 1998. THE CONSUMER WAS INFORMED, CHRYSLER WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE REPAIR HAD ALREADY BEEN DONE, NOT TO MENTION IT WAS A $3,000 REPAIR. UPDATED 03/30/15
NHTSA complaint #10691011 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ANTI-LOCK BRAKING SYSTEM SENSOR ILLUMINATED AND AN EXTENDED DISTANCE WAS REQUIRED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES). THE DEALER STATED THAT THE RECALL REMEDY WAS COMPLETED IN 1998 AND THE VEHICLE WOULD NOT BE ELIGIBLE FOR THE LIFETIME WARRANTY LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 146,780. THE CONSUMER STATED THE ABS LIGHT AND A RED BRAKE LIGHT ILLUMINATED AND THE POWER BRAKE FUNCTION WAS LOST. THE CONSUMER WAS INFORMED THE PROBLEM WAS THE MASTER AIR PUMP. THE CONSUMER LEARNED A THE ISSUE IN QUESTION WAS RECALLED AND THE RECALL WAS PERFORMED ON THE VEHICLE IN 1998. THE CONSUMER WAS INFORMED, CHRYSLER WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE REPAIR HAD ALREADY BEEN DONE, NOT TO MENTION IT WAS A $3,000 REPAIR. UPDATED 03/30/15
NHTSA complaint #10691011 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKES TOTALLY FAIL, I WAS UNABLE TO STOP VEHICLE SAFELY. NO WARNING, THE DASHBOARD CHECK ABS LIGHT COMES ON AFTER BRAKE FAILURE. DEALER GAVE ME THE RUN-AROUND WHEN I ASKED THEM TO CHECK THE BRAKES PREVIOUSLY.
NHTSA complaint #10671339 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1991 JEEP CHEROKEE LIMITED. CONSUMER STATES VEHICLE HAS HAD NUMEROUS ABS PUMP FAILURES. WHEN THE PUMP FAILS, THERE IS NO POWER BRAKES AND IT WAS ALMOST IMPOSSIBLE TO STOP THE CAR.
NHTSA complaint #10662807 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RESPOND AND THE POWER ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ACCTUATOR AND RS SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 8/29/14*CN UPDATED 09/17/2014
NHTSA complaint #10610661 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RESPOND AND THE POWER ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ACCTUATOR AND RS SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 8/29/14*CN UPDATED 09/17/2014
NHTSA complaint #10610661 — an unverified report by a vehicle owner.
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH A DELAYED RESPONSE. AFTER REPEATEDLY APPLYING FORCE TO THE BRAKES THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 6000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 174,735.
NHTSA complaint #10553175 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNDER NHTSA CAMPAIGN NUMBER: 96V260000 MY BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY FOR MY ABS BRAKE SYSTEM DO NOT WORK . UNDER THE RECALL THERE IS A LIFETIME WARRANTY. I TOOK IT INTO THE JEEP DEALERSHIP AT 6/26/13. IT IS NOW OCTOBER! I'VE BEEN DRIVING AROUND HAVING LITTLE TO KNOW BRAKE POWER BASICALLY OUT OF NECESSITY , AND THEY DID NOT OFFER ME A LOANER OR ANYTHING. PLEASE HELP.
NHTSA complaint #10547051 — an unverified report by a vehicle owner.
SERVICE BRAKES
UNDER NHTSA CAMPAIGN NUMBER: 96V260000 MY BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY FOR MY ABS BRAKE SYSTEM DO NOT WORK . UNDER THE RECALL THERE IS A LIFETIME WARRANTY. I TOOK IT INTO THE JEEP DEALERSHIP AT 6/26/13. IT IS NOW OCTOBER! I'VE BEEN DRIVING AROUND HAVING LITTLE TO KNOW BRAKE POWER BASICALLY OUT OF NECESSITY , AND THEY DID NOT OFFER ME A LOANER OR ANYTHING. PLEASE HELP.
NHTSA complaint #10547051 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I REPLACED MY ABS PUMP MOTOR ON MY 1991 JEEP CHEROKEE IN OCTOBER 2006. MOPAR PART NUMBER R2007515. THE PART HAS A LIFETIME WARRANTY UNDER NHTSA CAMPAIGN NUMBER 96V260000. I HAVE SENT NUMEROUS SUBMISSIONS TO BE REIMBURSED AND EVERYTIME THEY FIND SOME EXCUSE NOT TO PAY. THEY CLAIM IT WAS REPAIRED IN 2001, I HAVE THE DEALER INVOICE STATING THAT ABS ACTUATOR WAS REPLACED. MOPAR PART NUMBER R4746415, NOT THE ABOVE MENTIONED PUMP. THE LAST TIME I SUBMITTED MY PAPER WORK IN SEPTEMBER. THEY CLAIMED NOT TO BE ABLE TO FIND THIS RECALL DESPITE ME GIVING THEM THE RECALL NUMBER BOTH THE NHTSA # AND CHRYSLER RECALL #702. THIS IS GETTING RIDICULOUS. ANY HELP I CAN RECEIVE FROM YOU WOULD BE MOST ADVANTAGEOUS. THANK YOU.
NHTSA complaint #10478142 — an unverified report by a vehicle owner.
SERVICE BRAKES
I REPLACED MY ABS PUMP MOTOR ON MY 1991 JEEP CHEROKEE IN OCTOBER 2006. MOPAR PART NUMBER R2007515. THE PART HAS A LIFETIME WARRANTY UNDER NHTSA CAMPAIGN NUMBER 96V260000. I HAVE SENT NUMEROUS SUBMISSIONS TO BE REIMBURSED AND EVERYTIME THEY FIND SOME EXCUSE NOT TO PAY. THEY CLAIM IT WAS REPAIRED IN 2001, I HAVE THE DEALER INVOICE STATING THAT ABS ACTUATOR WAS REPLACED. MOPAR PART NUMBER R4746415, NOT THE ABOVE MENTIONED PUMP. THE LAST TIME I SUBMITTED MY PAPER WORK IN SEPTEMBER. THEY CLAIMED NOT TO BE ABLE TO FIND THIS RECALL DESPITE ME GIVING THEM THE RECALL NUMBER BOTH THE NHTSA # AND CHRYSLER RECALL #702. THIS IS GETTING RIDICULOUS. ANY HELP I CAN RECEIVE FROM YOU WOULD BE MOST ADVANTAGEOUS. THANK YOU.
NHTSA complaint #10478142 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WRITES IN REGARDS TO ENGINEERING ANALYSIS ON 1993- 2001 JEEP CHEROKEE *TGW THE CONSUMER STATED, NHTSA IS CONDUCTING AN ENGINEERING ANALYSIS ON 1993-2001 MODEL YEAR JEEP CHEROKEE'S DUE TO POTENTIAL, EXTRAORDINARY FIRE AND EXPLOSION HAZARDS. APPARENTLY, THESE HAZARDS STEM FROM THE FACT THAT THE CHEROKEE'S FUEL TANK IS LOCATED NEAR THE REAR AXLE, MAKING IT VULNERABLE TO REAR-END COLLISIONS. THE CONSUMER WOULD LIKE TO KNOW, WHY IS THE ANALYSIS ONLY LIMITED TO 1993-2001 WHEN HIS 1991 MODEL HAS THE SAME FUEL TANK LOCATION.
NHTSA complaint #10467361 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
CONSUMER WRITES IN REGARDS TO ENGINEERING ANALYSIS ON 1993- 2001 JEEP CHEROKEE *TGW THE CONSUMER STATED, NHTSA IS CONDUCTING AN ENGINEERING ANALYSIS ON 1993-2001 MODEL YEAR JEEP CHEROKEE'S DUE TO POTENTIAL, EXTRAORDINARY FIRE AND EXPLOSION HAZARDS. APPARENTLY, THESE HAZARDS STEM FROM THE FACT THAT THE CHEROKEE'S FUEL TANK IS LOCATED NEAR THE REAR AXLE, MAKING IT VULNERABLE TO REAR-END COLLISIONS. THE CONSUMER WOULD LIKE TO KNOW, WHY IS THE ANALYSIS ONLY LIMITED TO 1993-2001 WHEN HIS 1991 MODEL HAS THE SAME FUEL TANK LOCATION.
NHTSA complaint #10467361 — an unverified report by a vehicle owner.