173 of the
3,406 complaints filed about the KIA Sedona
are about the other systems —
5% of everything owners reported.
The worst model year for it is 2016.
on 8/6/26 my wife was driving home when the Sedona Van began emitting white smoke and started making a whining noise. Little did we know the head bolts had pulled out of the engine causing the head gasket to blow and coolant to leak and total engine failure. Safety risk was engine could have seized in the middle of my wife driving home which could have caused a sudden crash. Vehicle was taken to dealership which confirmed total engine failure due to the well-documented engine failures of the 3.3L V6 Lamda - II engines. Dealership stated my VIN # was NOT included in the extended warranty that the NHTSA mandated KIA provide due to this well-documented problem. I was told the extended warranty covered vehicles through 2016 model years, my Sedona is a 2017. Therefore, there was NOTHING they could do. However, this is the SAME issue that has been documented over and over with this engine. But because mine is a 2017 I am being told it is not covered for the total engine replacement by KIA. I was told to call the KIA customer care line which I did. They confirmed my vehicle is NOT covered, but agreed it is the same engine issue that has been seen in the 2013-2016. I was told that I could file a Goodwill case that will be escalated to KIA corporate to see if there is anything they can do to help me. I am now waiting for them to get back to me. I was quoted $13,206 for the engine replacement and likely may need radiator replaced too so probably closer to $15,000 when all done. I am told this is purely mechanical failure and a manufacturer defect. I am waiting for KIA's response but want to file this complaint to see what help is available if they come back and deny covering my engine replacement. simply because it is a 2017. This vehicle has been great so far, has 157,000 well cared for miles until this issue erupted without warning. Dealership said have not seen this on a 2017 Sedona, but it happened, my van is currently dead and will there be more 2017's w/ this issu
NHTSA complaint #11757573 — an unverified report by a vehicle owner.
My 2009 Kia Sedona is under Safety Recall SC133 (NHSTA 16V-387) for front lower control arms that can corrode and break. The dealership has had the vehicle at ANDY MOHR KIA in [XXX] for two weeks and states the frame is too heavily rusted to safely mount the new control arms. They will not perfom the recall repair. The vehicle is currently undriveable due to the structural condition related to the salt-belt corrosion issue covered by the recall. I have an open Kia Consumer Affairs case (XXX) but have not received a resolution. The dealership escalated this, but there has been no timely response or resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755466 — an unverified report by a vehicle owner.
2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.
NHTSA complaint #11755233 — an unverified report by a vehicle owner.
My fuel rail assembly in my 2011 kia sedona is cracked and leaking causing a gas smell. I'm confused why only some of the kias from 2011 got recalled when it seems like a lot more have this issue.
NHTSA complaint #11748681 — an unverified report by a vehicle owner.
The Styrofoam is cracked in half on two sides and it's losing pieces when I contacted the manufacturer. They said they were sending me tape and I don't feel that's very safe. That is the only solution they are offering me. This has had a recall previously. They said this is what you've approved as a fix to the recall. I just wanted to check on this because I don't feel it's very safe for me to tape my child car seat back together especially since there's pieces missing chunks and the Styrofoam is completely cracked in half. I could separate the two pieces and they're telling me to tape it back together.
NHTSA complaint #11748769 — an unverified report by a vehicle owner.
The sliding doors do not latch/close all the way. The light on the dash does not show the doors are not closed. The doors have opened while driving with children in the back seat. The same for the trunk.
NHTSA complaint #11743442 — an unverified report by a vehicle owner.
This concerns an unresolved airbag safety issue that went undetected due to a negligent recall inspection at a Kia dealership. On March 16, 2026, I brought my vehicle to Ed Voyles Kia of Chamblee, GA for a recall inspection to determine whether damaged wiring under the passenger seat was causing my airbag warning light to remain on. I dealt with the service advisor throughout the process. After the appointment, I was told the inspection was complete and no wiring damage was found. Upon leaving the dealership, I immediately noticed that my exterior and interior lights, radio, seatbelt indicators, and numerous other systems had stopped working, none of which were issues before my appointment. I contacted the dealership the same day and returned on March 17, 2026. The service advisor relayed the technician's position that these failures were pre-existing and unrelated to the service. After I pushed back, the manager became involved and pointed to a separate BCM recall to explain the replacement, rather than acknowledging that the BCM had failed immediately after their service. My BCM had been functioning normally before the appointment. The service advisor and manager continued to deny any wiring damage. On April 20, 2026, I personally inspected the area under the passenger seat while cleaning my vehicle I immediately found visibly damaged wires, the exact area the technician had examined during the recall. I found this damage within minutes. The damaged wiring under the passenger seat is the very issue this recall was designed to identify. The technician failed to find it, leaving a known safety hazard unresolved. My airbag warning light has been on since before the appointment and remains on today. I have been driving my family in this vehicle with a compromised airbag system. I have photo evidence of the damaged wires and request that NHTSA log this as a formal safety complaint and investigate if this reflects a broader pattern of incomplete recall inspections
NHTSA complaint #11732725 — an unverified report by a vehicle owner.
Recall appointment was set with Ken Ganley Kia auto iNew Port Richey , FL. It was set for two weeks out. They told us what the recall was before we got there. They didn’t order the part to fix it. Now It’s been since March 23rd and we have never heard from them. I feel they’ve had ample opportunity to get the part required to fix it. Since this is a safety issue I am very aggravated . On top of that, my husband wasted an entire day and they gave us a $10,000 estimate on a car worth maybe $1000. It is my opinion they have done nothing required by law to fix this. Since it is regarding a safety concern I wanted to report this issue..
NHTSA complaint #11732212 — an unverified report by a vehicle owner.
For starters, my lights go out every six months on queue. Cannot find a reason why. My car sputters or shutters when accelerating. I heard other Kia models have recalls due to the same thing. I have had my car in the shop multiple times and no one can figure out why it is doing it. It feels like the belts are slipping or the transmission is slipping or something, but no one can find a legit reason as to why. This has been happening since I bought the car and it has never stopped with anything I have tried to do or I’ve had inspected.
NHTSA complaint #11691853 — an unverified report by a vehicle owner.
In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.
NHTSA complaint #11679600 — an unverified report by a vehicle owner.
On Tuesday June 10, 2025 at approximately 11:43 am, while heading north on 75 at mile marker 148, my 2016 Kia Sedona caught fire. I initially became aware of a problem while heading southbound on 75. While listening to an audio book, my wife and I heard a sudden noise which appeared to come from the engine. I (the driver) I noticed that this noise (rattling/ ticking) only occurred when I accelerated. We pulled off at the nearest safe exit (exit 101/102 Cordele) at a Marathon gas station. I inspected the engine to see if we were low on oil or anti-freeze. I noticed that the oil was low, however we did not have any visible leaks at our home. I added 3 quarts of oil and the vehicle began making a ticking noise. I asked Siri to locate the nearest auto repair shop (Quality Auto Repair) which was approximately .5 miles away from our location. The mechanic on duty informed me that it was the engine and that because I was under 150,000 miles I could take it to a Kia dealership to have this replaced because it was a GDI engine. Instead continuing our trip south, we decided to head back toward home to take our van to a Kia dealership near our house. Approximately 42 miles into our drive back home the vehicle began to idle and then smoke came from the engine. I pulled over to the side of the road and opened the hood to investigate the potential problem and then suddenly flames came from beneath the van near the engine. I asked my wife and 14 year old daughter to exist rapidly. My wife had no issues, however we couldn't open my daughters door. She was able to successfully climb to the front and exit out of the passenger side safely. Within 10 mins or so, 70-75% of the vehicle was engulfed in flames. Prior to pulling over, none of my indicators were illuminated so there was no warning until the vehicle completely shut down. My insurance company has assessed that this is a total loss. Pics and videos are available upon request.
NHTSA complaint #11666747 — an unverified report by a vehicle owner.
The last week of February I took my 2020 Kia Sedona at 67,500 miles into Kia Ferguson in Tulsa, OK to have them replace my High Pressure Fuel Pump which was covered under an extended warranty. When I received my van back, the battery was dead and the AC wasn't working nor the control knob.(it was stuck) I had to replace my battery, and that Friday Kia said they would take a look at it. When I went to pick up my van, they told me it was going to cost $1500 to fix, and that I was responsible. I called Kia consumer Affairs, and discussed this with them as well. To no avail, I am being held responsible. I took my van somewhere else however was quoted higher. I asked if after they fix it was there a possibility it still might not work and that it could be something else, and the gentleman said yes. I don't want to put all of this money to fix a problem, Kia may have inadvertently disconnected something that really just needed to be reconnected. This is a safety issue for me and my children, as I get weak when I am overheated, and it gets entirely too hot in Oklahoma during the summers. I didn't have any prior issues with my AC prior to them replacing my high pressure fuel pump.
NHTSA complaint #11663173 — an unverified report by a vehicle owner.
All maintenance performed at same manufacturer authorized dealership. My engine is currently full of sludge due the oil pressure switch under the recall not operating correctly before and after repair The was reported to dealer in October 2023 who engaged the manufacturer who authorized the repairs in May 2024 when vehicle would not hold oil at all.Car has not maintained oil level since repair .It has been in dealers since October 2024 seeking assistance from the manufacturer Recall MC-10210267-0001
NHTSA complaint #11642728 — an unverified report by a vehicle owner.
A few months ago we became aware that our Sedona was burning through coolant and oil very quickly. We began to monitor closely and were adding coolant and oil frequently. We did not see any oil leaking on the engine or driveway. We brought the car into the Cherry Hill Kia service center to get checked. We were aware of a recall involving coolant and oil and thought this could be related. I told the mechanic we were checking the coolant and oil every week because it would run low and the check engine light would come on. We would add both oil and coolant and the check engine light would go out soon after. The Kia mechanic told us we needed new radiator hoses and an alternator. I pressed the mechanic because I did not understand how that would affect the oil consumption. We paid for the diagnostic and oil change and took our car to another mechanic and they replaced the entire radiator and alternator. This was in October, 24. In January of 25 we were driving on a 45 mph road with no shoulder when the lights on the dashboard lit up and we began to lose power. The vehicle stopped and we could not even get the hazard lights to function. My children were in the car. The police had to be called to stop traffic so we could safely push the car off the road until it could be towed. The vehicle is currently at Burlington Kia and we have been informed we need a whole new engine. We have always been diligent about maintaining our cars. I have no doubt that this is the result of poor engineering and design and puts families like ours in danger. Please help us and by holding Kia accountable.
NHTSA complaint #11641296 — an unverified report by a vehicle owner.
I got an oil leak and it was covered but it caused a coolant leak and the dealership wants to charge me for this when it should be covered . Also I went a couple of times for my door coming open while I am driving and they didn’t fix it .
NHTSA complaint #11618424 — an unverified report by a vehicle owner.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle's engine and electrical system appear to have failed, resulting in a fire originating from the engine compartment. The vehicle is currently at a salvage yard and available for inspection upon request. How was your safety or the safety of others put at risk? The fire occurred while my wife was picking up our children from school. Fortunately, they were able to exit the vehicle safely, but the incident posed a significant risk to their safety and could have resulted in severe injury or death. The vehicle was completely engulfed in flames and is now unusable. Has the problem been reproduced or confirmed by a dealer or independent service center? The specific issue leading to the fire has not yet been reproduced or confirmed by a dealer or service center. However, the vehicle had been previously serviced by Gilman Honda on March 12, 2024, due to a loud grinding noise and issues with the air conditioning, for which I was charged $855. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not yet been inspected by Kia or any other manufacturer representative. I have opened a case with Kia, and they are aware of the incident and have expressed interest in inspecting the vehicle. My insurance company has been informed, but they have not inspected the vehicle. The vehicle has not been inspected by the police. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights or messages indicating a potential problem immediately before the fire. However, the vehicle had been experiencing intermittent grinding noises and air conditioning malfunctions, which were brought to the attention of the service department on March 12, 2024.
NHTSA complaint #11614733 — an unverified report by a vehicle owner.