Owners have filed 328 complaints
about the 2002 KIA Sedona with NHTSA between 2001 and 2017.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 91
Against the median year of the KIA Sedona. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Alternator/Generator/Regulator
1519.0%
Automatic Transmission
1215.2%
Windshield
1113.9%
12V/24V/48V Battery
1012.7%
Latch
911.4%
Rotor
810.1%
Engine
810.1%
Rear/Other
67.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
52.7%
1,000 – 9,999 miles
2815.4%
10,000 – 24,999 miles
3117.0%
25,000 – 49,999 miles
4022.0%
50,000 – 74,999 miles
4223.1%
75,000 – 99,999 miles
2011.0%
100,000 – 149,999 miles
94.9%
150,000+ miles
73.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Kia Sedona Van
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—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2001peak 23Aug 2017
NHTSA investigations into the 2002 KIA Sedona
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08017Opened 28 Aug 2008Closed 1 Jul 2009STEERING
STEERING INTERMEDIATE SHAFT BINDING
ODIS ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED AT A RELATIVELY HIGH FREQUENCY IN SALT-BELT STATES (5.9 PERCENT).HOWEVER, THE TESTS CONDUCTED BY ODI AND KIA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL EFFECT ON STEERING EFFORTS.IN ADDITION, ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT SHOWED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS AND WAS MORE OF A NUISANCE CONCERN. THERE HAS BEEN ONE ALLEGATION OF A MINOR CRASH RELATED TO THE ALLEGED DEFECT, INVOLVING A MY 2003 KIA SEDONA WI...
PE08033Opened 28 Apr 2008Closed 28 Aug 2008STEERING
STEERING BINDING
ON APRIL 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION PE08-033 TO INVESTIGATE COMPLAINTS ALLEGING STEERING BINDING IN MODEL YEAR 2002 THROUGH 2004 KIA SEDONA MINIVANS.KIA'S RESPONSE TO ODI'S REQUEST FOR INFORMATION IN PE08-033 INDICATED THAT CONCERNS WITH BINDING OF THE STEERING INTERMEDIATE SHAFT WERE FIRST IDENTIFIED AND INVESTIGATED IN AUGUST 2002, IN VEHICLES SOLD IN INDONESIA.THIS INVESTIGATION RESULTED IN THE ADDITION OF A STIFFENING RIB TO THE BEARING CAP SEAL.IN JUNE 2003, KIA AGAIN INVESTIGATED OWNER COMPLAINTS OF STEERING NOISE AND HIGHER THAN NOR...
PE04067Opened 24 Sep 2004Closed 27 Jan 2005VEHICLE SPEED CONTROL:CABLES
THROTTLE CABLE BINDING
KIA PROVIDED INFORMATION DESCRIBING A WATER ENTRY POINT AT THE RUBBER SEALING BOOT LOCATED AT THE THROTTLE BODY END OF THE THROTTLE CABLE, ADVISING THAT WATER COULD ENTER THE CABLE SHEATH DURING NORMAL VEHICLE OPERATION.IN LOW TEMPERATURES, THE WATER FREEZES AND MAY IMPEDE THE MOVEMENT OF THE THROTTLE CABLE THEREBY PREVENTING AN OPEN THROTTLE FROM RETURNING TO THE CLOSED POSITION.A STUCK THROTTLE COULD INCREASE THE RISK OF A CRASH.TO PREVENT WATER INGRESS, KIA INCREASED THE CRIMPING FORCE OF THE CLAMP INSTALLED ON THE RUBBER BOOT FROM 2 TO 5 KILOGRAMS FORCE.THE ACTION TOOK PLACE IN APRIL 2004...
Recalls on the 2002 KIA Sedona
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
05V013000
VEHICLE SPEED CONTROL:CABLES
ON CERTAIN MINI VANS, DURING ASSEMBLY, THE THROTTLE CABLE WOULD TWIST ITSELF OUT OF POSITION.
Risk: THIS CAN PERMIT THE CABLE TO BE HUNG UP, WHICH COULD RESULT IN A CRASH.
03V135000
SEATS:MID/REAR ASSEMBLY
ON CERTAIN PASSENGER VEHICLES, SOME OF THE SECOND AND THIRD ROW SEAT STRIKERS INSTALLED ON THE VEHICLE FLOOR PAN HAVE BEEN IMPROPERLY HEAT TREATED AND COULD BREAK IN A CRASH.
Risk: THIS COULD RESULT IN INJURIES TO OCCUPANTS OF THESE SEATS.
03V017000
SEAT BELTS:REAR/OTHER
CERTAIN MINI VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." THE SECOND AND THIRD SEAT BELT BUCKLE ANCHOR BOLTS DO NOT COMPLY WITH THE STANDARDS.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20053169,220 units in Canada
Electrical
On certain vehicles, the wiring under the front seats of vehicles equipped with power seats could be misrouted, allowing the wire to be pinched by metal seat components. As a result, electrical resistance will trip a circuit breaker diode in the fuse junction box. After the diode cools down, it will reset and recycle through this process repeatedly. It may be possible for the diode to continue to build up heat instead of cooling down, which may result in a fire in another component in the junction box area. Correction: Dealers will inspect to confirm the integrity of the power seat wiring. In addition, the dealer will install corrugated tubing around the underseat wires to eliminate the possibility of wire pinching.
Recall 20050432,976 units in Canada
Other
On certain vehicles, the throttle cable could move out of position during vehicle acceleration. This can permit the throttle cable to be hung-up, which could result in a crash. Correction: Dealers will install a cable guide clip on the throttle body.
Recall 200504111,517 units in Canada
Other
On certain vehicles, moisture can accumulate on the throttle cable. In freezing conditions, excessive moisture build-up can result in ice accumulation and resistance to movement. This can permit the throttle cable to be hung-up or to jump out of position, which could result in a crash. Correction: Dealers will replace the throttle cable.
Recall 20031443,146 units in Canada
Seats And Restraints
On certain vehicles, the second and third row seat belt assemblies were secured with anchor bolts that do not comply with the strength requirements of CMVSS 209. In a severe impact, this could lead to anchor bolt breakage, resulting in failure of the seat belt assemblies to properly restrain passengers. Correction: Dealer will replace the seat belt anchor bolts.
Recall 2003125816 units in Canada
Seats And Restraints
On certain vehicles, some of the second and third row seat strikers installed on the vehicle floor pan have been improperly heat treated and could break in a crash. This could result in injuries to occupants of these seats. Correction: Dealer will replace the seat strikers.
Reports where the owner recorded a crash, a fire, an injury or a death.
Saint Louis, MOFire
ELECTRICAL SYSTEM
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Saint Louis, MOFire
ENGINE
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Saint Louis, MOFire
FUEL/PROPULSION SYSTEM
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
SEATS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
SEAT BELTS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
AIR BAGS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Anderson, IN
STRUCTURE:BODY
THE DOOR HANDLES ARE PLASTIC AND EVENTUALLY BROKE OFF ON THE OUTSIDE SO THAT OPENING THE DOORS -ALL 4- IS TRICKY SINCE ONLY ONE SIDE OF THE HANDLE REMAINS IN PLACE. THE INSIDE DOOR HANDLES HAVE A PLASTIC CHROME-LOOKING COATING THAT PEELS OFF AND HAS CUT OUR HANDS SEVERAL TIMES CAUSING US TO NEED BANDAGES AS SOON AS WE RUN IN THE FRONT DOOR.
NHTSA complaint #11016451 — an unverified report by a vehicle owner.
Dallas, TX
STRUCTURE:BODY
DRIVER DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
NHTSA complaint #10966519 — an unverified report by a vehicle owner.
at 150,000 milesWoodland, NC
FUEL/PROPULSION SYSTEM
IT IS NEARLY IMPOSSIBLE TO PUMP GAS INTO THE VAN. THE PUMP KEEPS SHUTTING OFF NO MATTER HOW SLOW I PUMP OR HOW FAR I PUT THE NOZZLE INTO THE TANK.
NHTSA complaint #10929784 — an unverified report by a vehicle owner.
Saint Louis, MOFire
ELECTRICAL SYSTEM
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Saint Louis, MOFire
ENGINE
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Saint Louis, MOFire
FUEL/PROPULSION SYSTEM
I WAS DRIVING NO LESS THEN THAN BLOCK FROM MY HOUSE - WHEN I NOTICE SMOKE FROM THE DRIVER SIDE FUSE PANEL AND NEXT THING YOU KNOW THE WHOLE PANEL BECAME ENGULF IN FLAMES. I CALLED THE FIRE DEPARTMENT AND ABLE TO PUT FIRE OUT- BUT UNFORTUNATELY, THE CAR BECOME TOTAL IN THE DAMAGE.
NHTSA complaint #10862700 — an unverified report by a vehicle owner.
Kansas City, MO
TIRES
DROVE HOME FROM WORK AT 35 MPH. THE NEXT MORNING NOTICED TIRE TREAD HAD SEPARATED FROM THE SIDEWALL AROUND MUCH OF THE PERIMETER OF THE TIRE. TIRE WAS FLAT.
NHTSA complaint #10764062 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
SEATS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
SEAT BELTS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
Gallupville, NYCrash4 injured
AIR BAGS
BEFORE THE INCIDENT THERE WERE ISSUES WITH THE REAR CAPTAIN CHAIRS SEAT BELT LATCH WHEN TRYING TO BUCKLE THEM. I HAVE THREE SMALL CHILDREN UNDER THE AGE OF 3 YEARS OF AGE AND IT IS VERY IMPORTANT AND CRUCIAL THAT SEAT BELTS ARE IN WORKING ORDER WITHOUT ISSUES FOR THE SAFETY OF THEIR WELL BEING. BEFORE THE INCIDENT THE SEATS THEMSELVES IN THE REAR ROWS HAD ISSUES LATCHING AS WELL WHEN BEING INSTALLED. ON AUGUST 18, 2015 MYSELF AND THREE SMALL CHILDREN WERE IN A SEVERE HIGH IMPACT ACCIDENT AND NONE OF THE AIRBAGS HAD GONE OFF LIKE THEY NEVER EXISTED. MY KIDS AND I SUFFER FROM SEAT BELT ABRASIONS AND I SUFFER FROM BRUISING IN MULTIPLE PLACES FROM MY HEAD DOWN, SHOULDER PAIN AND BACK ISSUES. POLICE, PARAMEDIC'S, COLLISION CENTER, WITNESSES, AND MY INSURANCE COMPANY WERE ALL NOTIFIED OR HAD NOTIFIED ABOUT THE AIRBAGS. APPARENTLY, MY SEAT WHICH WAS THE DRIVER SEAT WAS ALSO COMPLETELY SNAPPED OFF AS WELL. UPDATED 08/26/15
NHTSA complaint #10750433 — an unverified report by a vehicle owner.
Lincoln, NE
ENGINE
I HAD MY CAMSHAFT REAR PLUG REPLACED AFTER IN CAME OUT AND LEAKED OIL EVERYWHERE IN 2014. NOW IT'S COME OUT AGAIN DOING THE SAME THING. WHAT CAN I DO TO KEEP IT FROM HAPPENING AGAIN AND AGAIN. IS IT THE PLUG OR THE CAMSHAFT THAT'S BLOWING IT OUT. I CAN'T FIND ANY SCHEMATIC TO SHOW ME WHY OR WHAT TO DO.
NHTSA complaint #10689862 — an unverified report by a vehicle owner.
at 180,000 milesArdmore, TN
VISIBILITY:GLASS, SIDE/REAR
GOING DOWN 251 AND THEY WERE BUSH HOGING AND WE SLOWED DOWN AND THE LAST ONE WE WENT BY BROKE THE PASSENGER SIDE BACK WINDOW.
NHTSA complaint #10605647 — an unverified report by a vehicle owner.
Parkersburg, WV
STRUCTURE:BODY:DOOR
BOTH OF MY FRONT DOOR HANDLES ON INSIDE BROKE COMPLETELY OFF EXACTLY THE SAME WAY ONLY WAY TO GET OUT IF MY CAR IS TO ROLL WINDOW DOWN AND OPEN FROM OUTSIDE. ALSO SLIDING DOOR HANDLE SAME MATERIAL BROKE OFF I FEEL IT IS A SAFETY HAZARD IF THE WINDOWS WERE TO QUIT WORKING I WOULD HAVE NO WAY OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10588646 — an unverified report by a vehicle owner.
at 127,000 milesFairfax, VA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT THERE WAS A PROBLEM WITH THE WIRING OF THE AIR CONDITIONING AND HEATING UNITS. ADDITIONALLY, THE DASH LIGHTS WOULD NOT PROPERLY ILLUMINATE. THE POWER DOOR LOCKS AND POWER WINDOWS WOULD ALSO INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10574796 — an unverified report by a vehicle owner.
at 92,000 milesGastonia, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO THE REAR ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEAD, NECK AND BACK INJURIES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #10573181 — an unverified report by a vehicle owner.
at 130,500 milesSavannah, GAFire
ELECTRICAL SYSTEM
THE CAR WAS PARKED IN FRONT OF THE HOUSE. A NEIGHBOR KNOCKED ON THE DOOR AND TOLD US THAT THE KIA WAS ON FIRE. NO ONE WAS IN THE CAR AT THAT TIME. THE ENGINE COMPARTMENT WAS TOTALLY BURNED UP. THE CAR GAVE ME NO OTHER PROBLEMS.
NHTSA complaint #10565372 — an unverified report by a vehicle owner.
at 130,500 milesSavannah, GAFire
ENGINE
THE CAR WAS PARKED IN FRONT OF THE HOUSE. A NEIGHBOR KNOCKED ON THE DOOR AND TOLD US THAT THE KIA WAS ON FIRE. NO ONE WAS IN THE CAR AT THAT TIME. THE ENGINE COMPARTMENT WAS TOTALLY BURNED UP. THE CAR GAVE ME NO OTHER PROBLEMS.
NHTSA complaint #10565372 — an unverified report by a vehicle owner.
at 187,376 milesWashington, DCCrash
AIR BAGS
DRIVING HOME AND A DEER JUMPED OUT IN FRONT OF MY VAN AND I HIT THE DEER AND TOTALED MY VAN BAD WHERE THE AIR BAGS SHOULD OF WENT OFF BUT IT DIDN'T NOW THERE'S A LIGHT ON THE DASH THAT LOOKS LIKE A GUY SITTING IN A SEAT WITH A BELT ON AND AN AIR BAG IN FRONT OF IT.
NHTSA complaint #10553509 — an unverified report by a vehicle owner.
at 69,500 milesFalls Church, VAFire
STEERING
I DROVE 25 MINUTES FROM A TO B AND PARKED MY CAR. TURNED THE ENGINE OFF SAT THERE WITH THE RADIO ON FOR 1 MINUTE EXACTLY AND I HEAR A. PSHHHHH AND SMOKE RISING QUICKLY, THEN A FLAME FROM THE FUSE BOX BY MY LEFT FOOT. I GOT OUT OPENED THE DOOR LOOKED FOR THE SMOKE AND FLAME THAT WERE REFLECTING AND WAVING. I OPENED THE FUSE BOX SLIDER COVER WITH A KNIFE AND STARTED TO SQUIRT WATER OUT FROM MY BOTTLED WATER QUICKLY. THANK GOODNESS I HAD WATER. FLAME WENT OUT AND I SAW THE INSIDE OF THE FUSE COVER BURNT, AND A FUSE LOOKED LIKE IT CAUGHT ON FIRE BECAUSE THE FUSE LOOKED COMPLETELY MELTED.I HAVE A VIDEO OF THE AFTERMATH RIGHT AFTER THE FIRE WENT OUT. TOMORROW ILL BE CALLING INSURANCE, KIA, AND WHOEVER ELSE THAT CAN HELP ME UNDERSTAND WHAT IS GOING ON AND WHAT I CAN DO TO ENSURE MY SAFETY. PLEASE HELP OR APPROVE A RECALL. THANK GOODNESS I DIDNT EXIT MY CAR SO QUICK OR ALOT OF THE CAR WOULD HAVE BEEN ON FIRE.
NHTSA complaint #10538031 — an unverified report by a vehicle owner.
at 69,500 milesFalls Church, VAFire
ELECTRICAL SYSTEM
I DROVE 25 MINUTES FROM A TO B AND PARKED MY CAR. TURNED THE ENGINE OFF SAT THERE WITH THE RADIO ON FOR 1 MINUTE EXACTLY AND I HEAR A. PSHHHHH AND SMOKE RISING QUICKLY, THEN A FLAME FROM THE FUSE BOX BY MY LEFT FOOT. I GOT OUT OPENED THE DOOR LOOKED FOR THE SMOKE AND FLAME THAT WERE REFLECTING AND WAVING. I OPENED THE FUSE BOX SLIDER COVER WITH A KNIFE AND STARTED TO SQUIRT WATER OUT FROM MY BOTTLED WATER QUICKLY. THANK GOODNESS I HAD WATER. FLAME WENT OUT AND I SAW THE INSIDE OF THE FUSE COVER BURNT, AND A FUSE LOOKED LIKE IT CAUGHT ON FIRE BECAUSE THE FUSE LOOKED COMPLETELY MELTED.I HAVE A VIDEO OF THE AFTERMATH RIGHT AFTER THE FIRE WENT OUT. TOMORROW ILL BE CALLING INSURANCE, KIA, AND WHOEVER ELSE THAT CAN HELP ME UNDERSTAND WHAT IS GOING ON AND WHAT I CAN DO TO ENSURE MY SAFETY. PLEASE HELP OR APPROVE A RECALL. THANK GOODNESS I DIDNT EXIT MY CAR SO QUICK OR ALOT OF THE CAR WOULD HAVE BEEN ON FIRE.
NHTSA complaint #10538031 — an unverified report by a vehicle owner.
at 163,000 milesJackson, MS
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS KEEPS BLOWING. HAVE REPLACED 3 TIMES. ALL THE LIGHT ON THE INSIDE KEEPS COMING ON (BATTERY, CHECK ENGINE LIGHT, SEAT BELT LIGHT; BELL RINGS). HAD ALTERNATOR CHECKED AND IT IS FINE. THE FUSES ARE FINE. THERE IS DEFECT WITH THIS VEHICLE, I SAW OTHERS WITH THE SAME COMPLAINT, EVEN ON NEWER MODELS. THE COMPANY NEEDS TO FIX THIS. CAN'T DRIVE THE VEHICLE AT NIGHT. AND THE LIGHT REPLACEMENT IS EXPENSIVE. THERE IS A SHAKING AND RUMBLING SOUND COMING FROM VEHICLE. HAVE HAD ENGINE PROBLEMS, HAVE HAD PROBLEMS EVERY SINCE I THIS VEHICLE. ITS BEEN AT THE SHOP MORE THAN ON THE ROAD. HAD I KNOW THAT THE VEHICLE HAD SO MANY ISSUES, I WOULD HAVE NEVER PURCHASED IT.
NHTSA complaint #10537811 — an unverified report by a vehicle owner.
at 163,000 milesJackson, MS
INTERIOR LIGHTING
THE HEADLIGHTS KEEPS BLOWING. HAVE REPLACED 3 TIMES. ALL THE LIGHT ON THE INSIDE KEEPS COMING ON (BATTERY, CHECK ENGINE LIGHT, SEAT BELT LIGHT; BELL RINGS). HAD ALTERNATOR CHECKED AND IT IS FINE. THE FUSES ARE FINE. THERE IS DEFECT WITH THIS VEHICLE, I SAW OTHERS WITH THE SAME COMPLAINT, EVEN ON NEWER MODELS. THE COMPANY NEEDS TO FIX THIS. CAN'T DRIVE THE VEHICLE AT NIGHT. AND THE LIGHT REPLACEMENT IS EXPENSIVE. THERE IS A SHAKING AND RUMBLING SOUND COMING FROM VEHICLE. HAVE HAD ENGINE PROBLEMS, HAVE HAD PROBLEMS EVERY SINCE I THIS VEHICLE. ITS BEEN AT THE SHOP MORE THAN ON THE ROAD. HAD I KNOW THAT THE VEHICLE HAD SO MANY ISSUES, I WOULD HAVE NEVER PURCHASED IT.
NHTSA complaint #10537811 — an unverified report by a vehicle owner.
at 139,582 milesWoonsocket, RI
STEERING
I TOOK THE VAN TO THE MECHANIC ABOUT A MONTH AGO. THEY TOLD ME IT NEEDED A STEERING COUPLER AND A FLANGE. THE STEERING WHEEL WAS VERY LOOSE WHEN DRIVING AND WOULD MAKE A CREAKING SOUND.
NHTSA complaint #10501184 — an unverified report by a vehicle owner.
at 105,000 milesStearns, KY
ENGINE
TL* THE CONTACT OWNS A 2002 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A KNOCKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE THREADS FOR THE CRANK SHAFT BOLT WERE MISSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BALANCER AND BOLT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,500.
NHTSA complaint #10498010 — an unverified report by a vehicle owner.
at 90,000 milesLaurel Springs, NJ
SEAT BELTS
AIRBAG LIGHT WAS ILLUMINATING INTERMITTENTLY - TOOK TO DEALERSHIP FOR DIAGNOSTIC IN 2010. KIA DEALERSHIP IN TURNERSVILLE SAID THAT LIGHT ILLUMINATING WAS NORMAL AND NO ISSUE. I RECENTLY HAD TIMING CHAIN REPLACED BY SAME DEALERSHIP - DIFFERENT TECH. THIS TIME THEY SAID THAT THE LIGHT MEANT THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT! THEY SAID REPAIRS WOULD NOT BE COVERED! I AM FURIOUS.
NHTSA complaint #10483838 — an unverified report by a vehicle owner.
