FaultScore

FaultScore report

2016 KIA Sedona problems

Owners have filed 376 complaints about the 2016 KIA Sedona with NHTSA between 2016 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 19 worst.

F

FaultScore 84/100

Higher is worse. Measured against the other years of the KIA Sedona.

How this is worked out

The numbers

376

Complaints

20

Crashes reported

24

Fires reported

16

Injuries reported

3 complaints report a death.

62,000 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 86 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the KIA Sedona. 50 means typical for this model; 100 means roughly double.
Severity — 86
16.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other KIA Sedona

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 KIA Sedona

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 152 40.4%

1 crashes, 12 fires · median 83,000 mi

3 crashes, 2 fires · median 72,000 mi

Lights 37 9.8%

3 crashes, 0 fires · median 72,000 mi

1 crashes, 4 fires · median 52,083 mi

0 crashes, 1 fires · median 63,500 mi

Airbags 18 4.8%

2 crashes, 0 fires · median 50,000 mi

1 crashes, 1 fires · median 67,500 mi

2 crashes, 3 fires · median 25,964 mi

Seat Belts 8 2.1%

Median failure at 36,400 miles

Brakes 8 2.1%

2 crashes, 0 fires · median 50,482 mi

Doors, Latches & Locks 6 1.6%

Median failure at 68,000 miles

Steering 6 1.6%

1 crashes, 1 fires · median 1,041 mi

Acceleration & Cruise Control 5 1.3%

3 crashes, 0 fires · median 25,000 mi

Seats 4 1.1%

1 crashes, 0 fires · median 48,000 mi

Windows, Mirrors & Wipers 3 0.8%

Median failure at 26,000 miles

Tires 2 0.5%

Median failure at 19,500 miles

Child Seats 1 0.3%
Stability & Traction Control 1 0.3%

Median failure at 75,000 miles

Wheels 1 0.3%

Median failure at 23,487 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 22 59.5%
Speedometer/Odometer 3 8.1%
Switch 3 8.1%
Latch 3 8.1%
Tread/Belt 2 5.4%
Headlights 2 5.4%
Fueling/Charging Door/Hatch/Port 1 2.7%
Bulbs 1 2.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 4.8%
1,000 – 9,999 miles 10 6.8%
10,000 – 24,999 miles 9 6.1%
25,000 – 49,999 miles 31 21.1%
50,000 – 74,999 miles 31 21.1%
75,000 – 99,999 miles 21 14.3%
100,000 – 149,999 miles 22 15.0%
150,000+ miles 16 10.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2016 peak 13 Aug 2026

NHTSA investigations into the 2016 KIA Sedona

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP24002 Opened 27 Feb 2024 Closed 5 Mar 2024 ENGINE

3.3L Engine Loss of Motive Power (LOMP)

The Office of Defects Investigation (ODI) received a petition on February 20, 2024, requesting the opening of an investigation into an alleged defect of the "engine" on the following vehicle model stated by the petitioner: 2016 Kia Sedona vehicles equipped with the 3.3L V-Shaped GDI Lambda-II engine. The petitioner raised the issue of a Loss of Motive Power. On November 13, 2023, ODI opened PE23-019 to address allegations of loss of motive power, on the 3.3L V6 Lambda-II engine for 2016-2017 Kia Sorento and included the 2016 Kia Sedona as a peer vehicle. This investigation is ongoing and addre...

Recalls on the 2016 KIA Sedona

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V612000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from locking, which can allow the vehicle to rollaway.

Risk: A vehicle rollaway increases the risk of a crash and injury.

21V725000

EXTERIOR LIGHTING:TURN SIGNAL

Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

Risk: A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.

19V109000

ELECTRICAL SYSTEM:WIRING

Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.

Risk: If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.

18V338000

STRUCTURE:BODY:DOOR

Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.

Risk: If the door closes on an occupant, there is an increased risk of an injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024549 647,384 units in Canada

Label

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Recall 2022453 3,540 units in Canada

Powertrain

Issue: On certain vehicles, a problem with the transmission shifter assembly may allow you to shift out of the Park position (P) without pressing the brake pedal. If the transmission is shifted without applying the brakes and the parking brake isn't used, the vehicle could move suddenly or roll away. Safety Risk: A vehicle that moves suddenly or that rolls away could create the risk of an injury or a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the shift lever assembly. The shift lock lever and holder will be replaced, if necessary. To reduce the safety risk, Kia recommends that you should always use the parking brake when you park.

Recall 2021680 9,612 units in Canada

Electrical

Issue: Certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights. Note: This recall affects trailer wiring harness kits that may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A loss of trailer lights could make the trailer less visible. In addition, other drivers may not recognize that the vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the trailer wiring harness. If the harness is from the lot (batch) affected by this problem, the dealer will replace it. Kia recommends that you should always check to ensure that trailer lights work properly before towing.

Recall 2021574 5,851 units in Canada

Lights And Instruments

Issue: On certain vehicles, an intermittent problem could cause the turn signals to activate in the opposite direction from what a driver intends. For example, when the driver uses the right turn signal, the left signal could turn on. Safety Risk: Turn signals that do not work properly may cause confusion and could increase the risk of a crash. Corrective Action: Kia will notify owners by mail and instruct you to bring your vehicle to a dealer to update the Smart Junction Box software.

Recall 2019103 5,314 units in Canada

Seats And Restraints

Issue: On certain vehicles, the wiring for the Occupant Detection System (ODS) could break. This would cause the airbag system to not turn off the airbag when an infant or child is seated in the front passenger seat. This problem only affects vehicles with a manual front-passenger seat. Safety Risk: In a crash, an airbag that deploys in front of an infant or child increases the risk of injury. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to remove a wiring harness clip. This will prevent the wire from breaking. If the wiring is found damaged, the dealer will replace the front passenger seat cushion. Note: If the wiring breaks, the SRS airbag warning light will come on and the "Passenger Airbag Off" indicator will not turn on.

Recall 2018290 9,578 units in Canada

Structure

On certain vehicles, the power sliding door control module may not be calibrated correctly. As a result, a closing door may not stop and reverse direction if blocked by an object, increasing the risk of injury to vehicle occupants. Correction: Dealers will reprogram the power sliding door control module software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 155,326 miles Detroit, MI 1 injured

ENGINE

The vehicle radiator exploded while driving on the freeway. Towed to mechanic radiator replaced and housing. Problem persosted. With a simple pressure test the coolant in the reservoir began to boil immediately meaning there's a cracked engine block.

NHTSA complaint #11758359 — an unverified report by a vehicle owner.

Racine, WI Fire

FUEL/PROPULSION SYSTEM

While driving car gas tank blew a hole and started on fire. Car then lost power while on fire while I was in traffic, luckily I was able to cut into a parking lot and people that were in traffic with me call 911. Fire department confirmed there was a hole in gas tank which sits right underneath driver side. Fire was only contained to where the gas tank and lines are. I have pictures.

NHTSA complaint #11735273 — an unverified report by a vehicle owner.

at 96,000 miles Rincon, GA Crash 1 injured

EXTERIOR LIGHTING

The contact owned a 2016 Kia Sedona. The contact stated that while her nephew was driving, the nephew made a left-hand turn, and the vehicle was hit on the front right quarter panel. The contact stated that her nephew had turned on the left-hand signal and was halfway through making the left turn when the accident occurred. The other vehicle drove on the opposite side and stated that the left-hand turn signal was not on. The contact's nephew was unsure if any warning lights were illuminated. The driver-side and passenger-side air bags were deployed. The contact's nephew had minor injuries and had a bruise on the right arm and chest that did not require medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact then had the vehicle towed to the residence and no longer driven. The insurance company was contacted, and the results are pending. Upon further investigation, the contact discovered that the vehicle had an open recall pending: NHTSA Campaign Number: 21V725000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact stated that there was a passenger in the vehicle. The passenger was sitting on the front passenger seat and was not injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

NHTSA complaint #11709756 — an unverified report by a vehicle owner.

at 96,000 miles Rincon, GA Crash 1 injured

ELECTRICAL SYSTEM

The contact owned a 2016 Kia Sedona. The contact stated that while her nephew was driving, the nephew made a left-hand turn, and the vehicle was hit on the front right quarter panel. The contact stated that her nephew had turned on the left-hand signal and was halfway through making the left turn when the accident occurred. The other vehicle drove on the opposite side and stated that the left-hand turn signal was not on. The contact's nephew was unsure if any warning lights were illuminated. The driver-side and passenger-side air bags were deployed. The contact's nephew had minor injuries and had a bruise on the right arm and chest that did not require medical attention. A police report was filed. The vehicle was towed to a towing yard. The contact then had the vehicle towed to the residence and no longer driven. The insurance company was contacted, and the results are pending. Upon further investigation, the contact discovered that the vehicle had an open recall pending: NHTSA Campaign Number: 21V725000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact stated that there was a passenger in the vehicle. The passenger was sitting on the front passenger seat and was not injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

NHTSA complaint #11709756 — an unverified report by a vehicle owner.

Kent, WA Fire

ENGINE

Complete engine failure while driving with 4 passengers along freeway. Engine began to have a knocking noise, with no warning lights. Engine failed a few miles down the road, and started a small fire in the engine bay. Vehicle is currently under inspection at the dealership. Mileage at the time of incident was about 98,200.

NHTSA complaint #11694641 — an unverified report by a vehicle owner.

Los Angeles, CA 1 injured

AIR BAGS

I have a 2016 kia sedona. Engines on the vehicle have been known to be bad and I already had 1 engine replaced under their extended warranty that covers to 150000 miles after a blown head gasket. I got a new engine 11/2024 however car overheats & coolant leak everywhere&bust hoses. I was told to replace radiator and all cooling/heater hoses, but video show coolant bubbling car still overheating. Replaced one loose hose under warranty. Car overheats again was told to replace relay switch for fan another. Dealer crash my car waited a month for parts and they never repaired damages to my bumper and airbag light. 2 month later car overheats again now coolant spraying into trunk and hose pop again now at heater core. There is no light notice of when car overheating tiil very hot. Or someone tells me my car is smoking by then it is followed by a loud noise and coolant leaking everywhere again. This time the overheating bust the heater core hose in my trunk and was spraying coolant all in trunk while I was getting ready to get of freeway. Very scary. I pulled over just in time for noise and coolant to leak out everything from resovoir again. This is my family car and have 5 kids under 18 and feel very unsafe now. Despite paying for everything kia suggest every 1-2 months they still fail to find cause of overheating and constant hoses breaking or coming loose after the pressure build up and I am scared this car will catch fire or stall one day with my children in car. Already noticed sometime its like car struggles to accelerate despite a supposed new engine but car been constantly overheating even after engine replacement and it also still causes sludge in hose& had 4 coolant flushes in a year and new hoses and now seems people working on car not sure what they doing because I was told I needed new heater hoses 2months later they didn't know my heater core was at back car so didn't replace so this hose burst despite kia recommendation to replace. Please help b4 it too late

NHTSA complaint #11673557 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 155,326 miles Detroit, MI 1 injured

ENGINE

The vehicle radiator exploded while driving on the freeway. Towed to mechanic radiator replaced and housing. Problem persosted. With a simple pressure test the coolant in the reservoir began to boil immediately meaning there's a cracked engine block.

NHTSA complaint #11758359 — an unverified report by a vehicle owner.

Mocksville, NC

STRUCTURE:BODY

Pearl white paint peeling, there is an extension for a warranty through Hyundai for the same paint but not through Kia. Please advise what to do.

NHTSA complaint #11755797 — an unverified report by a vehicle owner.

South Easton, MA

UNKNOWN OR OTHER

2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.

NHTSA complaint #11755233 — an unverified report by a vehicle owner.

South Easton, MA

STRUCTURE:BODY

2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.

NHTSA complaint #11755233 — an unverified report by a vehicle owner.

South Easton, MA

ELECTRICAL SYSTEM

2016 Kia Sedona with power sliding doors. Both rear power sliding doors fail to completely latch upon closing. Doors make loud clicking sounds while attempting to close and require manual pushing to latch. Kia of Attleboro diagnosed and confirmed in writing that both rear door roller arm assemblies are completely missing the roller, and that this condition is contributing to the latching failure. Both power sliding door motors and rear door latches also need replacement. This is a safety hazard as the doors may appear closed but are not fully latched, posing a serious risk of doors opening while driving, particularly with children as passengers. The condition has been confirmed in writing by a Kia dealership. Kia Motors America issued Warranty Bulletin WTY019 in March 2021 specifically extending coverage for this exact latching condition on 2015-2017 Sedona vehicles to 15 years/unlimited miles. The covered components (motors and latches) have been approved for warranty replacement. However, Kia America has denied coverage for the roller arm assemblies despite their own dealer's written confirmation that these parts are directly contributing to the covered latching failure. Components are available for inspection upon request. No warning lamps appeared prior to failure. Problem developed gradually with increasing noise before doors failed to latch completely.

NHTSA complaint #11755233 — an unverified report by a vehicle owner.

Hancock, MI

ENGINE

Engine experienced mass, sudden oil consumption with no warning of any sort, resulting in significant engine damage. Oil had been changed apx 800 miles prior to incident, and vehicle showed no signs of leaks or oil consumption following the oil change. No oil leaks or wetness were found around oil filter or drain plug. Vehicle drove perfectly fine one day, and when started to leave a store it began horrendously knocking, despite operating as normal on the drive to the store. Dipstick was completely dry. No engine warning light was triggered, no low oil warning, etc. I contacted Kia America directly, as I had found examples of this same issue reported online and hoped for some cooperation, and was given a generic response to haul it to the nearest Kia dealership for diagnosis and repair, out of my own pocket.

NHTSA complaint #11750702 — an unverified report by a vehicle owner.

at 159,259 miles Marysville, OH

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Kia Sedona. The contact stated that the climate control panel became inoperable, failing to distribute heat and air conditioning. While the middle and third-row climate systems functioned, an abnormal burning odor was detected. The fan speed adjustment button experienced an electrical short, and upon removing the climate control panel, the wiring harness was found burnt. The contact stated that the climate control panel was previously replaced. Additionally, the power sliding door was inoperable. No warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 19V109000 (Electrical System); however, the VIN was not included in the recall. The vehicle was taken to a local dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic, who determined that the failure was caused by the climate control panel. The manufacturer was not notified of the failure. The failure mileage was approximately 159,259.

NHTSA complaint #11749478 — an unverified report by a vehicle owner.

at 159,259 miles Marysville, OH

ELECTRICAL SYSTEM

The contact owns a 2016 Kia Sedona. The contact stated that the climate control panel became inoperable, failing to distribute heat and air conditioning. While the middle and third-row climate systems functioned, an abnormal burning odor was detected. The fan speed adjustment button experienced an electrical short, and upon removing the climate control panel, the wiring harness was found burnt. The contact stated that the climate control panel was previously replaced. Additionally, the power sliding door was inoperable. No warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 19V109000 (Electrical System); however, the VIN was not included in the recall. The vehicle was taken to a local dealer but was not diagnosed or repaired. The vehicle was then taken to an independent mechanic, who determined that the failure was caused by the climate control panel. The manufacturer was not notified of the failure. The failure mileage was approximately 159,259.

NHTSA complaint #11749478 — an unverified report by a vehicle owner.

Nevada City, CA

Other/I am not sure

The Styrofoam is cracked in half on two sides and it's losing pieces when I contacted the manufacturer. They said they were sending me tape and I don't feel that's very safe. That is the only solution they are offering me. This has had a recall previously. They said this is what you've approved as a fix to the recall. I just wanted to check on this because I don't feel it's very safe for me to tape my child car seat back together especially since there's pieces missing chunks and the Styrofoam is completely cracked in half. I could separate the two pieces and they're telling me to tape it back together.

NHTSA complaint #11748769 — an unverified report by a vehicle owner.

Nevada City, CA

Insert, Padding

The Styrofoam is cracked in half on two sides and it's losing pieces when I contacted the manufacturer. They said they were sending me tape and I don't feel that's very safe. That is the only solution they are offering me. This has had a recall previously. They said this is what you've approved as a fix to the recall. I just wanted to check on this because I don't feel it's very safe for me to tape my child car seat back together especially since there's pieces missing chunks and the Styrofoam is completely cracked in half. I could separate the two pieces and they're telling me to tape it back together.

NHTSA complaint #11748769 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

Engine failure due to loud knocking as a result if high oil consumption. No warning lights ever. Needs replacement. Regular maintenance records available. Original owner with only 63900 miles in less than 10 years. Vehicle supposed to be under powertrain warranty (10 years/ 100000 miles). Kia and dealership keep denying warranty claim despite providing all records to prove regular maintenance.

NHTSA complaint #11746357 — an unverified report by a vehicle owner.

Racine, WI Fire

FUEL/PROPULSION SYSTEM

While driving car gas tank blew a hole and started on fire. Car then lost power while on fire while I was in traffic, luckily I was able to cut into a parking lot and people that were in traffic with me call 911. Fire department confirmed there was a hole in gas tank which sits right underneath driver side. Fire was only contained to where the gas tank and lines are. I have pictures.

NHTSA complaint #11735273 — an unverified report by a vehicle owner.

Lemoyne, PA

ENGINE

Oil was changed and within a month was completely dried with no visible leak and without any warning or lights the engine shut off while driving and seized Turner Kia performed a thorough diagnostic and determined that will cost $13,508.90 to replace the engine.

NHTSA complaint #11733864 — an unverified report by a vehicle owner.

Atlanta, GA

AIR BAGS

This concerns an unresolved airbag safety issue that went undetected due to a negligent recall inspection at a Kia dealership. On March 16, 2026, I brought my vehicle to Ed Voyles Kia of Chamblee, GA for a recall inspection to determine whether damaged wiring under the passenger seat was causing my airbag warning light to remain on. I dealt with the service advisor throughout the process. After the appointment, I was told the inspection was complete and no wiring damage was found. Upon leaving the dealership, I immediately noticed that my exterior and interior lights, radio, seatbelt indicators, and numerous other systems had stopped working, none of which were issues before my appointment. I contacted the dealership the same day and returned on March 17, 2026. The service advisor relayed the technician's position that these failures were pre-existing and unrelated to the service. After I pushed back, the manager became involved and pointed to a separate BCM recall to explain the replacement, rather than acknowledging that the BCM had failed immediately after their service. My BCM had been functioning normally before the appointment. The service advisor and manager continued to deny any wiring damage. On April 20, 2026, I personally inspected the area under the passenger seat while cleaning my vehicle I immediately found visibly damaged wires, the exact area the technician had examined during the recall. I found this damage within minutes. The damaged wiring under the passenger seat is the very issue this recall was designed to identify. The technician failed to find it, leaving a known safety hazard unresolved. My airbag warning light has been on since before the appointment and remains on today. I have been driving my family in this vehicle with a compromised airbag system. I have photo evidence of the damaged wires and request that NHTSA log this as a formal safety complaint and investigate if this reflects a broader pattern of incomplete recall inspections

NHTSA complaint #11732725 — an unverified report by a vehicle owner.

Atlanta, GA

UNKNOWN OR OTHER

This concerns an unresolved airbag safety issue that went undetected due to a negligent recall inspection at a Kia dealership. On March 16, 2026, I brought my vehicle to Ed Voyles Kia of Chamblee, GA for a recall inspection to determine whether damaged wiring under the passenger seat was causing my airbag warning light to remain on. I dealt with the service advisor throughout the process. After the appointment, I was told the inspection was complete and no wiring damage was found. Upon leaving the dealership, I immediately noticed that my exterior and interior lights, radio, seatbelt indicators, and numerous other systems had stopped working, none of which were issues before my appointment. I contacted the dealership the same day and returned on March 17, 2026. The service advisor relayed the technician's position that these failures were pre-existing and unrelated to the service. After I pushed back, the manager became involved and pointed to a separate BCM recall to explain the replacement, rather than acknowledging that the BCM had failed immediately after their service. My BCM had been functioning normally before the appointment. The service advisor and manager continued to deny any wiring damage. On April 20, 2026, I personally inspected the area under the passenger seat while cleaning my vehicle I immediately found visibly damaged wires, the exact area the technician had examined during the recall. I found this damage within minutes. The damaged wiring under the passenger seat is the very issue this recall was designed to identify. The technician failed to find it, leaving a known safety hazard unresolved. My airbag warning light has been on since before the appointment and remains on today. I have been driving my family in this vehicle with a compromised airbag system. I have photo evidence of the damaged wires and request that NHTSA log this as a formal safety complaint and investigate if this reflects a broader pattern of incomplete recall inspections

NHTSA complaint #11732725 — an unverified report by a vehicle owner.

Powell, TN

ENGINE

Engine has multiple engine miss fires. Loss of coolant into exhaust. Engine knocking.

NHTSA complaint #11732560 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

Since the day a bought the car I have had to constantly deal with oil leaks and burning up oil. We had to check the vehicle every Sunday for oil replacement. The vehicle on one day just stopped in the middle of the street. It had a complete engine failure. I had to pay thousands of dollars. I contacted Kia with out help. They claim my vehicle was not part of their class action settlement of engine failure. And I can’t sell the car because all mechanics know the engine is trash and the vehicle is worth nothing. And Kia won’t help at all.

NHTSA complaint #11730877 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

I am the original owner of a 2016 Kia Sedona, purchased new from the DeMontrond Kia dealership in Houston, Texas, in August 2016. The vehicle currently has 63,400 miles and has been maintained according to standard schedules. Two weeks ago, I noticed a slight knocking sound and took the car to the dealership for an inspection. I was informed that there is sludge buildup in the engine and was told the repair would not be covered under warranty due to alleged owner neglect. The dealership quoted $10,000 for an engine replacement. Prior to this, there were no warning lights or indicators of any issues, and there have been no oil leaks. I have retained most of the records and receipts for the oil changes performed on the vehicle.

NHTSA complaint #11729090 — an unverified report by a vehicle owner.

Valdosta, GA

ENGINE

Engine started knocking loosing power just like our 4cylinder GDI engine. These engines are also not safe to be operating

NHTSA complaint #11727091 — an unverified report by a vehicle owner.

Madison, OH

ENGINE

Engine Failure due to rod and bearing failure

NHTSA complaint #11726605 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

Oil leak caused engine to fail.

NHTSA complaint #11723019 — an unverified report by a vehicle owner.

at 187,000 miles Bradenton, FL

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2016 Kia Sedona. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,000. It was later discovered upon checking a Carfax Report that the mileage was 187,000.

NHTSA complaint #11722402 — an unverified report by a vehicle owner.

Romeoville, IL

ENGINE

I was driving my car, all of a sudden there was a loud knocking sound. The car suddenly wouldn’t accelerate. I was in the middle of a busy intersection with kids! I am 95 pounds, I can’t push the van! After being hit. I managed to get it moved with help. My van only had 108,000 miles on it! Took it to a mechanic, said needed an engine as there was no oil in it. How is that possible? We just changed it a month prior. It’s out of warranty by 8000 miles so Kia will not do anything! I’m sorry, but there are numerous complaints about this, yet nothing is being done! Now I’m having to pay 5000+ to replace an engine because Kia is just terrible!

NHTSA complaint #11717582 — an unverified report by a vehicle owner.

Royse City, TX

ENGINE

My family and I were all driving in the car. We were at a stoplight, and fully stopped as it was a red light. All of a sudden, we heard a weird noise, and all of the dash lights on our car appeared, and then the car fully turned off. We could not get the car back on, and it would not start. Prior to this, it was driving totally fine, and we had no lights on our dashboard indicating something was wrong. Just stopped out of nowhere. If we were on the freeway, and our car just immediately turned off, we could have been in a major, life-threatening accident. After 2-3 times of trying to restart the car, we were able to turn it on, and at least get it into neutral so we could move it off the side of the road. We were able to get it towed to a Kia dealership in which they diagnosed it as engine failure and said we would need to replace the whole engine. This car is around 10 years old and has less than 130,000 miles. It has been meticulously maintained according to Kia standards, and there should be no reason that a well maintained car should need a new engine at this point. We had frequent oil changes, and even had an oil leak that we had to repair just a couple months ago.

NHTSA complaint #11717253 — an unverified report by a vehicle owner.

Oshkosh, WI

ENGINE

Motor Blew

NHTSA complaint #11710095 — an unverified report by a vehicle owner.