Land Rover Range Rover Evoque window and wiper problems
43 of the
575 complaints filed about the Land Rover Range Rover Evoque
are about the glass, mirrors and wipers —
7% of everything owners reported.
The worst model year for it is 2016.
43
Complaints
7%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2018 Land Rover Range Rover Evoque. The contact stated the the windshield was leaking from the top center When in reverse the image the back over prevention would display a blurred and distorted image. When used at night only lights are able to been seen in the image displayed. The failures had became worse as time continued. The dealer was contacted and it was confirmed there were no recalls attached to the VIN. The manufacturer was not made aware of the issues. The failure mileage was approximately 32,000.
NHTSA complaint #11739461 — an unverified report by a vehicle owner.
Component Structure: Equipment Summary: While driving when the weather is raining the water is dripping inside the SUV. A leaking, separating roof/windshield on the Range Rover often indicates a faulty windshield seal or, more commonly, clogged/disconnected sunroof so it appears to be separating parts or removing the glue. At this point its a matter of time there will be a separation or gap between the windshield and the roof and it will be unsafe and a disaster. " Thanks for your prompt response" Best Regard, So if I may get a speedy response
NHTSA complaint #11717656 — an unverified report by a vehicle owner.
The contact owns a 2016 Land Rover Range Rover Evoque. The contact stated that there was water intrusion in the vehicle on rainy days and while washing the vehicle. The contact stated that water was entering the vehicle through both the middle and the passenger's sides of the windshield. The vehicle was taken to a dealer, where the contact was informed that the vehicle was not covered under a recall or warranty. The manufacturer was also notified of the failure, and the contact was referred to the NHTSA Hotline to file a complaint. Upon investigation, the contact discovered Service Action Number: N221(Windshield Water Leaks), which the contact related to the failure. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11707539 — an unverified report by a vehicle owner.
Windshield has water leaking into the inside of the car with water running out of the bottom of both front seat doors when it rains and now has severe condensation on the inside front windshield that is soaking wet. Water is pooling on the inside of both doors when opened. Very wet. Most likely a sealant fail
NHTSA complaint #11703419 — an unverified report by a vehicle owner.
The front windshield began leaking into the cabin interior. A windshield replacement has been performed. I paid for the replacement in full. Receipts provided to Land Rover. The auto glass specialist that performed the work performed the replacement of many windshields ( same make, model, year) for the local LR dealer. Safety concerns existed due to the fogging of the windshield interior and the possible water damage to electrical control components. The problem has been documented by a Land Rover authorized auto glass specialist. The windshield replacement was performed by an authorized Land Rover vendor which provided a statement of cause of failure being contaminated glass and primer failure. The cause / nature of the failure is the same as many other vehicles of the same make , mode and year. Also a Class action lawsuit exists for the same problem. The windshield leak presented the symptoms of water intrusion to the interior, resulting in a fogging of the windshield and restricted frontal visibility. Upon contacting the local Land Rover dealer for a resolution to the safety problem, they denied providing help due to the VIN number being out of the posted range and suggested that I contact my insurance company. I felt compelled for safety reasons to seek replacement of the leaking windshield as soon as possible.
NHTSA complaint #11665407 — an unverified report by a vehicle owner.
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA complaint #11655916 — an unverified report by a vehicle owner.
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that after the snow season and the snow had melted on the roof of the vehicle, it was discovered that water was leaking into the cabin onto the front passenger’s side floor through the top of the front windshield. The contact stated that the front windshield could be slightly detached by pushing on it manually. The vehicle was taken to a local independent dealer where it was diagnosed that the front windshield needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19V421000 (Visibility); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 40,300.
NHTSA complaint #11637418 — an unverified report by a vehicle owner.
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated while driving at various speeds, the front end of the vehicle was very unstable and was shaking and vibrating while driving over bumps in the roadway. Additionally, there was a loud squeaking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the front lower control arms were faulty and needed to be replaced. The vehicle was not yet repaired. The contact also stated that while driving in inclement weather, there was rainwater leaking into the cabin of the vehicle due to a faulty protective windshield seal. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,700.
NHTSA complaint #11617503 — an unverified report by a vehicle owner.
About a month or so ago, it was raining and I got into my car to drive home from work. I only live about 1.5 miles down the road from my residence and this is the distance I drive (to and from) most days unless I have errands. I noticed I felt a drop of water on the top of my pant leg (mid thigh) but just thought it was where I was getting in the car and scraped against something. As we have had more rain the last couple of weeks, gradually I have noticed drops of water running (interior) down the windshield. Last week it started dropping pretty badly on my clothes and steering wheel so I immediately started wiping it up so that it didn't get inside the electronics. I also purchased a Damp Rid to put in the car until I can get it repaired. Other than driving it back and forth to work, to run errands around town and periodically to see my mother (who lives 30 miles away), the car is garage kept all other times. We don't even take it on vacation as we use my husband's vehicle. I have never had this problem before so I started researching online and noticed there were others having the same problem with Land Rover vehicles. In their experience, they contacted their local Land Rover dealer to take a look at the windshield seal and said it was just wear and tear. I realize my vehicle is now 7 years old (I purchased it in 2020 with 51K miles and it is a 2017 model and just rolled over to 64K miles) but it seems that it has happened too many times to others for it not to be a common denominator. I have not taken pictures but will be glad to submit them when I do. Was going to contact my insurance and local windshield repair company today as we do not have a local Land Rover dealer.
NHTSA complaint #11575619 — an unverified report by a vehicle owner.
I am adding to the list of those that have reported serious safety hazards surrounding a KNOWN MANUFACTURING DEFEAT detailed in LAND ROVER TSB #N221NAS2/NHTSA TSB # [XXX] issued on [XXX]. This particular Range Rover Evoque was domiciled in California by the previous owner until I purchased the vehicle in November 2021 from CarMax. Never experienced an issue is the very dry climate of Sacramento. But since I moved to Ketchikan AK, with all the rainfall it receives, it is not uncommon to be driving and being dripped on from the water egress. In addition to that, there are multiple electrical issues that can be directly attributed to this issue. Fortunately, for now, they do not give rise to not being able to drive the car, but one wonders just what it will take for the NHTSB to do a full blown safety recall on this ticking timebomb. Because of my location, there are no dealerships in the State of Alaska which means if it were to be serviced by a dealer, I will need to ferry the car back and forth to the State of Washington...which would add an additional $3,000+ on top of the quoted $2,000 plus for a typical windshield parts and labor replacement. I feel taken as NO PARTY wants to take responsibility for this obvious safety issue caused by a known manufacturer product defect. They took lawn darts off the market after one death. What will it take to correct this accident waiting to happen? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11572207 — an unverified report by a vehicle owner.
One day in December i went out after it had rained. And there was condensation on the inside of the windshield inside the car. There were no windows or anything open. The next day i got in the car and the roof of the car by the sun visor and rear view mirror was dripping water. I felt up and it was soaking wet from driver side to passenger side at the top near the sun visor on both sides and near the rear view mirror. I called Land Rover they told me bring it in they will do a diagnostic test. Took it and the service guy confirmed the leaking was coming from the windshield when it rains. Said that my cpo will cover the repair. Later on that same day he calls back and told me it wouldn’t and i would need to pay almost $2000 to get it replaced. I also noticed that my from the water dripping inside. On my sceen where the gps is it does this skipping thing here in there when in use or when i plug in my Apple car play sometimes it doesn’t work. I feel since multiple people are complaining about this issue it should be up to handover to replace these windshields since it’s happening to multiple people or make sure they are on correctly before selling the vehicles. Especially if they know this is a known issue why hasn’t there been a recall yet. On top of that since there are no cracks in the windshield my insurance won’t cover the repair either.
NHTSA complaint #11564739 — an unverified report by a vehicle owner.
See Bulletin N221: Windshield Water Leaks. This is a known Land Rover issue. Water will leak from the windshield as the seal is faulty. I have already had my windshield replaced once and I am experienced the same issue after a couple of years. Land Rover is not covering the full replacement of the windshield or addressing the problem at hand with the way the windshield is sealed.
NHTSA complaint #11516898 — an unverified report by a vehicle owner.
Whenever it rains, the windshield leaks on the passenger side of my vehicle. I had it inspected at the local Land Rover dealership and was told, "it's a thing", and was informed it would cost me $2,000 to repair it. This issue has not yet caused any safety concerns, but the dashboard instruments are beginning to fail, which could be an indicator of water damage.
NHTSA complaint #11515882 — an unverified report by a vehicle owner.
11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22
NHTSA complaint #11502119 — an unverified report by a vehicle owner.
The contact owns a 2016 Land Rover Range Rover Evoque. The contact stated while reversing the vehicle, water inadvertently poured all over the contact. The contact notice that water was leaking from behind the rearview mirror. The dealer was contacted and informed about the incident. The dealer stated that the vehicle was already repaired under an unknown recall and that the repair had to be paid for out-of-pocket. The manufacture was contacted but offered no assistance. The contact was referred back to the dealer for assistance. The failure mileage was 61,000.
NHTSA complaint #11496082 — an unverified report by a vehicle owner.
The entire top of windshield is not secured to the vehicle. This was first noticed when water came into the interior cabin while being driven in the rain. Upon further inspection I've discovered even a slight push on the windshield, from the inside of the car, causes the windshield to raise up away from the vehicle. This happens along the entire top of the windshield from driver's side to passenger side of the vehicle. The dealer has inspected the vehicle and confirmed the fix for this is to replace the windshield. I've also made Jaguar Land Rover North America aware this issue is affecting my specific vehicle. They are already aware that this issue is happening - please reference Tech Bulletin N221NAS4 issued on March 20, 2020. However, there has not been a recall, and this repair is not considered a warranty item. There was a 2 month wait to have my vehicle looked at by the dealer, and now an expected 3 month wait for the new windshield to be installed. In the mean time, I believe this is a safety hazard because the windshield will not function properly in a crash. In addition, if driven in the rain, the water rolling down the inside of the windshield or pouring onto the steering wheel and seat of the driver presents a hazard. I have video of the water leaking into the vehicle and also of the windshield movement.
NHTSA complaint #11473207 — an unverified report by a vehicle owner.
The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that while driving 50 MPH, there was water entering through the windshield onto the dashboard. Additionally, the hazard light failed to turn off as needed. The contact drove to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
NHTSA complaint #11461823 — an unverified report by a vehicle owner.
1. Water leaking inside the car from top of front windshield. Yes, it is available for inspection. 2. Reduced visibility and distracted driving risk as amid rain/ snow water leak leading to water droplets on eyes/ prescription eyeglasses while driving the vehicle. 3. and 4. Yes problem has been reproduced, confirmed & inspected by both Land Rover dealership & Progressive insurance site visitor/ claims specialist. 5. No, there were no warning lamps/ messages prior to failure. I personally first noticed during and after winter storm in CT on Fri 2/25/22 upon water leak and interior damage next day including flickering interior car lights and loud static sounds from speakers. I purchased the car in July 2019 from CarMax in Virginia. At this time, car is still under MaxCare warranty (including mechanical issues) and has Comprehensive coverage (including weather-related damage) via Progressive Insurance. As a healthcare provider/ physician, I’m in CT at Yale University Hospital at this time for clinical patient care hence experienced the Winter storm on Feb 25 following which I arranged a diagnostic at Land Rover North Haven service center. CarMax refused warranty care citing “weather-related” and just yesterday Progressive site visitor declined claim citing they found RUST under carseat and internal wiring as the N221 RECALL from 12/2018 was never appropriately fixed leading to accumulated rust damage w/in the car equipment where FIRST TIME I WAS INFORMED OF SUCH RECALL & REPAIR NEVER disclosed by CarMax upon 2019 purchase or my regular maintenance via Land Rover service depts! Progressive rep forwarded the Recall documents & urged I speak with Land Rover directly. North Haven service dept refused to help and provided LR USA customer relations ph # where representative declining accountability citing per report they received in January 2019 by LR of Hunt Valley recall fixed and that cust rel. supervisor will call me back (no call in 36 hr yet). Please help!
NHTSA complaint #11457367 — an unverified report by a vehicle owner.
The front windshield has a leak on the passenger side that leaks water into the car. This has not caused any damage at this current time. I believe this is linked to SERVICE ACTION N221: WINDSHIELD WATER LEAKS
NHTSA complaint #11451650 — an unverified report by a vehicle owner.