116 of the
4,953 complaints filed about the Mercury Grand Marquis
are about the tires —
2% of everything owners reported.
The worst model year for it is 2007.
225/60R17 tire purchased new started going flat in the first week. Walmart tire said there was no warranty. Receipt says otherwise. P&M tire of Blackwell, OK found defects in the interior sidewall and told us the tire had manufacturing defects. Reported to Nexen by making an account and filing a warranty request which they denied. They keep saying we are lying to deflect blame. We have the tire, it could be inspected by their preferred tire shop but they would rather be mad and yell at us. There is no receipt from P&M because they didn't charge us for looking at a tire they could not repair.
NHTSA complaint #11723310 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS EQUIPPED WITH FIRESTONE FR380 TIRES, SIZE: P225/60R16. THE CONTACT STATED THAT THE TIRES HAD PREMATURE BLISTERS AND TREAD DETERIORATION. THE TIRE REPAIR FACILITY (FIRESTONE COMPLETE AUTO CARE, 4401 N FIRST AVE, EVANSVILLE, IN 47710, (812) 618-3542) DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRE MANUFACTURER INDICATED THAT A SIMILAR TIRE MODEL HAD BEEN RECALLED, BUT NOT THIS PARTICULAR MODEL. THE MANUFACTURER RECOMMENDED THAT THE TIRES BE INSPECTED BY AN AUTHORIZED FIRESTONE COMPLETE AUTO CARE FACILITY. THE TIRE AND VEHICLE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
NHTSA complaint #11076371 — an unverified report by a vehicle owner.
I HAVE TOYO VERSADO LX TIRES ON MY 2005 MERCURY GRAND MARQUIS P225/60/R16 98T DOT DOT 73A6FWV4410. THE TIRE HAS DEVELOPED A BUBBLE IN THE TREAD ON THE INSIDE OF THE TIRE. I PULLED THE TIRE OUT OF SERVICE BEFORE ANY FAILURE OR ACCIDENT. TOYO TIRES IS NOT EVEN INTERESTED IN HEARING ABOUT ANY PART OF THE PROBLEM. THEY JUST TELL ME IT IS OUT OF WARRANTY. I WAS NOT MAKING A WARRANTY CLAIM, BUT AM DISAPPOINTING THAT THEY WANT NOTHING TO DO WITH ANY OF THE DETAILS OF THE PROBLEM TO SEE IF THIS IS AN ISOLATED INCIDENCE OR WHETHER THERE IS A PROBLEM WITH THESE TIRES. I AM QUITE SURE THAT THERE ARE ALOT OF THESE TIRES THAT ARE APPROACHING 5 YEARS OLD THAT ARE ON THE ROAD. I LIVE IN KINGMAN ARIZONA, AND THE CAR IS KEPT IN A GARAGE OUT OF THE SUN WHEN PARKED. IT IS NOT PARKED OUT IN THE SUN REGULARLY DURING THE DAY EITHER. THERE HAS BEEN NO ACCIDENTS OR FLATS ON THIS TIRE AND IT HAS APPROXIMATELY 35,000 MILES ON IT. THE REMAINING TREAD DEPTH IS APROX 5/32 OF AN INCH.
NHTSA complaint #10895920 — an unverified report by a vehicle owner.
I BOUGHT A SET OF 4 BRAND NEW BRIDGESTONE TURANZA SERENITY PLUS 225/60R16 TIRES ON APRIL 26, 2015, AND HAVE THEM INSTALLED ON MY WIFE'S CAR. MY WIFE AND TWO KIDS WERE DRIVING TO PHOENIX ON I-10 ON A CLEAR AND SUNNY DAY ON MAY 9, 2015 TO VISIT A FRIEND. SHE SAID SHE WAS DRIVING AT THE SPEED LIMIT OF 75 MPH AND WANTED TO PASS A SEMI-TRUCK ON HER RIGHT SO SHE SPEED UP TO PASS THE SEMI-TRUCK. SHE NOTICED THE STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY AND SHE HELD ON THE STEERING WHEEL AS HARD AS SHE CAN. THEN SHE LOST CONTROL OF THE CAR AND IT BEGAN TO SWERVE IN THE DIRECTION OF THE SEMI-TRUCK. THE CAR STRUCK THE SIDE OF THE SEMI-TRUCK AND THE WINDOW GLASS ON THE FRONT AND THE REAR PASSENGER SIDE SHATTERED AND ALSO THE REAR WINDSHIELD SHATTERED BECAUSE THE ROOF OF THE CAR WAS BENT. AFTER THE IMPACT, MY WIFE'S CAR THEN SWERVED TO THE LEFT AND WENT INTO A DITCH FILLED WITH WEEDS AND BUSHES ON THE LEFT SIDE OF THE ROAD. LUCKILY THE CAR DID NOT FLIP AND EVERYONE IN THE CAR WAS OK BECAUSE THEY ALL WERE WEARING THEIR SEAT BELTS. THEY WERE SHAKEN UP A BIT BUT THE ORDEAL WAS TRAUMATIZING. THEY WERE ALSO LUCKY BECAUSE THERE WAS NO CAR IN FRONT OR BEHIND THEM AT THE TIME OF THE ACCIDENT. THE POLICE, FIRE TRUCK, AND AMBULANCE CAME AND EXAMINED EVERYTHING. THEY NOTICED THAT THERE WAS A BUBBLE ON THE SIDEWALL OF THE FRONT TIRE ON THE PASSENGER SIDE. FOR INSURANCE SAKE, THE POLICE SAID MY WIFE WAS AT FAULT BECAUSE SHE WAS SPEEDING WHILE TRYING TO PASS THE SEMI-TRUCK AND LOST CONTROL. I BELIEVE SHE LOST CONTROL BECAUSE THE BRIDGESTONE TURANZA TIRE WAS COMING APART AND CAUSE THE STEERING WHEEL TO SHAKE UNCONTROLLABLY. THE CAR WAS TOTALED AND I WILL NEVER BUY ANOTHER BRIDGESTONE TIRE AGAIN.
NHTSA complaint #10715575 — an unverified report by a vehicle owner.
I WAS DRIVING ALONG WHEN MY TIRE BLEW OUT. THE CAR SPUN INTO TRAFFIC AND HIT A WALL AND GUARD RAIL BUT DID NOT HIT ANY CARS. MY WHOLE FRONT END WAS SMASHED IN AND LONG THE ONE SIDE OF THE CAR SCRAPPED UP. THE AIR BAGS DID NOT DEPLOY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10576886 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 MERCURY GRAND MARQUIS EQUIPPED WITH A MICHELIN P225/60PR16 DEFENDER TIRE. WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE BLEW. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A GUARD RAIL. THE CONTACT AND THE DRIVER SUSTAINED INJURIES BUT THE CONTACT COULD NOT RECALL THE EXACT INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. NEITHER THE VEHICLE NOR THE TIRE WAS TAKEN FOR INSPECTION OR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN AND DOT NUMBER WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA complaint #10558359 — an unverified report by a vehicle owner.
I PURCHASED A SET OF BRIDGESTONE INSIGNIA SE200 5/2013 . 4MONTHS LATER I REPLACED 1 TIRE DUE TO SIDE WALL SPLITTING. TODAY 12/14/13 I REPLACED THE TIRE THAT I BOUGHT IN 9/13 FOR THE SAME PROBLEM. I CONTACTED BRIDGESTONE VIA EMAIL BUT GOT NO RESPONDS I CONTACTED THEM BY PHONE THEY TOLD ME THERE WAS REASON FOR ME TO BE CONCERNED ABOUT THE TIRE FAILURES I HAD EXPERIENCED EVEN THOUGH 40 % OF THE TIRES HAD PURCHASED THIS YEAR. 3,000 MILES ON FIRST TIRE EVEN LESS ON THE SECOND TIRE ,THE TIRE DEALER CONTACTED BRIDGSTONE AND REPLACED THE TIRE WITH A FIRESTONE TIRE SINCE BRIDGESTONE NO LONGER MAKER THE INSIGNIA AND HE DID NOT WANT TO USE ANOTHER INSIGNIA BECAUSE OF WHAT HE FELT WAS A MANUFACTURING DEFECT THAT HAD BEEN SEEN IN THE INSIGNIAS AND OTHER TIRES THAT BRIDGSTONE MAKES SOME OF WITCH HAVE ALREADY RECALLED I WILL KEEP A CLOSE EYE ON REST OF TIRES.IN MY 40 YEARS OF DRIVING THIS IS BY FAR THE WORST SET OF TIRES I HAVE EVER OWNED . BRIDGESTONE SHOULD DO THE RIGHT THING AND RECALL THIS TIRE BEFORE A TIRE FAILURE CAUSES A FATAL INJURY TO SOME ONE .BUT I AM SURE BECAUSE OF THE LACK OF RESPONCE AND UNCONCERN OF THE PEOPLE THAT I HAD SPOKE TO AT BRIDGESTONE . MY LOCAL TIRE DEALER IS SEND MY FAILED TIRE TO BRIDGESTONES TECH'S LETS SEE WHAT THEY HAVE TO SAY.
NHTSA complaint #10556066 — an unverified report by a vehicle owner.
THE TIRES ON MY 2009, MERCURY MARQUIS, ARE DRY ROTTED. I HAVE ALSO NOTED THAT THERE ARE HOLES IN THE SIDEWALLS ON ALL OF THEM ALONG WITH A LARGE BULGE IN THE RIGHT PASSENGER, SIDE TIRE WALL WITH A TEAR AND LARGE HOLE WHERE THE BULGE IS. I HAVE BEEN TRYING TO LOOK UP ON THE WEB SITE TO SEE IF MY TIRES ARE IN THE RECALL LISTS WITH SOME DIFFICULTY. I SINCERLY HOPE YOU CAN HELP ME WITH THIS PROBLEM AS I AM AFRAID TO DRIVE NOW AND MY HUSBAND HAS SEVERE PARKINSONS DESEASE AND I AM AFRAID SOMETHING IS GOING TO HAPPEN TO HIM. THANK YOU! I WILL BE LOOKING FORWARD TO YOUR RESPONSE.
NHTSA complaint #10542308 — an unverified report by a vehicle owner.
I HAVE HAD TWO FLAT TIRES, ONE FRONT AND ONE REAR. BOTH HAPPENED WHILE THE VEHICLE WAS PARKED. ONCE IN MY GARAGE AND THE OTHER IN THE PARKING LOT OF HOME DEPOT. BOTH ABOUT A YEAR APART. BOTH TIRES WERE INSPECTED BY MY MECHANIC AND BOTH TIRES HE HAD TO REPLACE THE VALVE STEMS AS THEY FAILED. I AM GLAD IT HAPPENED WHILE THE VEHICLE WAS PARKED. I NOTIFIED FORD MOTOR CO. OF MY PROBLEMS WITH THE TIRES AND RECEIVED NO SATISFACTION. THE VEHICLE NOW HAS 35000 MILES ON THE MICHELIN TIRES AND I CAN'T WAIT TO CHANGE TIRES AND VALVE STEMS. I READ SOMEWHERE THAT THE 2007 MERCURY GRAND MARQUIS WAS ONE OF THE FORD PRODUCTS THAT HAS A DEFECTIVE TIRE VALVE STEM MADE IN CHINA. IT SHOULD HAVE BEEN A RECALL BACK IN 2007.
NHTSA complaint #10502171 — an unverified report by a vehicle owner.
SUSPECTED A TIRE RUNOUT PROBLEM ON RIGHT FRONT TIRE. HAD TIRES INSPECTED AND ROTATED BY RESPECTED TIRE COMPANY BEFORE 500 MILE DRIVE TO MONTEREY, CA. WHILE THERE, FELT A SLIGHT WOBBLE IN THE REAR OF THE CAR. DURING RETURN TRIP TO SOUTHERN OREGON, A VIBRATION BEGAN AND WORSENED AS TIME WENT ON. AT 11 MILES FROM OUR DESTINATION WHILE TRAVELLING AT 70 MPH, THE LEFT REAR TIRE BLEW. AFTER STOPPING AND EXPECTING TO SEE A FLAT TIRE, I SAW NOTHING WRONG. I INSPECTED ALL OF THE TIRES AND ATTEMPTED TO DRIVE THE CAR. AT 45 MPH A SEVERE VIBRATION OCCURRED. WE TRAVELLED HOME AT 40 MPH ON AN ALTERNATE ROUTE. AFTER ARRIVING HOME, WE DISCOVERED THAT THE TREAD HAD SEPARATED FROM THE STEEL BELTING.
NHTSA complaint #10462784 — an unverified report by a vehicle owner.
VEHICLE WOULD SHAKE VIOLENTLY AT ANY SPEED FROM 45-80MPH. TOOK TO A MECHANIC SAID THE FRONT END NEEDED TO BE REPLACED. $800.00 LATER IT STILL DID IT, THEN TOOK BACK SAID THE TIRES NEEDED TO BE REPLACED ALTHOUGH WE HAD 80,000 MILE TIRES, AND ONLY HAD 35,000 MILES PUT ON THEM. REPLACED THE TIRES FOR $600.00. STILL SHOOK, TOOK TO A DIFFERENT MECHANIC SAID IT WAS THE TRANSMISSION FAILING. DURING SCHEDULED MAINTENANCE FOUND CRACKED INTAKE MANIFOLD, ANTIFREEZE AND OIL IN SPARK PLUGS, CLEANED OUT CHANGED SPARK PLUGS, RAN FINE UNTIL THE MANIFOLD LEAKED MORE COOLANT INTO THE SPARK PLUGS AND NOW WE ARE AT SQUARE ONE. RESEARCHED ONLINE FOUND A BUNCH OF PLACES SAYING IT WAS RECALLED, WHEN I CALLED THE DEALERSHIP THEY SAID NO RECALLS. PRICE OF REPLACING THE PART WAS $615.00 IF I HAD ONE ALTERNATOR, OR $650.00 IF I HAD ANOTHER.
NHTSA complaint #10428282 — an unverified report by a vehicle owner.
REFERENCE NHTSA ACTION NUMBER PE 08060.ON 7 APRIL, 2011 I HAD FAILURE OF TWO TIRE VALVES AND DESTRUCTION OF ONE TIRE. BOTH VALVES LEAKING AIR AT POINT OF INSERTION, IE CRACKED STEMS.VISITED LOCAL FORD DEALER, CARBONE FORD-LINCOLN ON 11 APRIL 2011. WAS TOLD NO RECALL WOULD FIX FOR A PRICE. TOLD HIM OF NHTSA REPORT AND THAT IT WAS A MANUFACTURING DEFECT AND FORD SHOULD BE RESPONSIBLE AND WAS TOLD I WAS BEING UNFAIR. IN MY REQUEST. GOT NOWHERE WITH FORD , THEY DID NOT EVEN WANT TO INSPECT PROBLEM, JUST PAY OR LEAVE. ON 12 APRIL 2011, I CONTACTED FORD MOTORS BY PHONE AND SPOKE WITH DENISE. DENISE WAS SURPRISED TO HEAR OF SUCH A PROBLEM (???) TOLD ME THE SERVICE MANAGER SHOULD NOT HAVE BEEN RUDE TO ME AND INFORMED ME THERE WERE NO RECALLS ON MY VEHICLE. I TOLD HER THAT THE PROBLEM WAS PRESENT IN VEHICLES, MERCURY GRAND MARQUIS BUILT BETWEEN DECEMBER 2006 AND MARCH 2007 AND THAT MY CAR WAS BUILT IN MARCH 2007.SHE SAID IT DIDN'T APPLY TO MINE AND THAT I CAN RETURN TO THE FORD DEALER AND HAVE IT REPAIRED FOR A PRICE AND WOULD GET A 12 MONTH WARRANTY WITH THE PAID REPAIR.I REMEDIED THE SITUATION BY PURCHASING A NEW SET OF FOUR TIRES INSTEAD OF SPENDING $200 ON ONE TIRE I DON'T LIKE TO MATCH THE OE MICHELIN LX. I LIVE IN SNOW COUNTRY AND THE LX DO NOT GO IN SNOW AT ALL.
NHTSA complaint #10395634 — an unverified report by a vehicle owner.
2002 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO TWO SETS OF FAILED MICHELIN HYDROEDGE TIRES *TGW THE CONSUMER STATED HE AS WELL AS HIS PASSENGERS FELT A SLIGHT SHIMMY IN THE CAR AT LOW SPEEDS. SOON, AFTERWARDS THE SHIMMY BECAME PERCUSSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT AT LEAST ONE OF THE TIRES WERE SEPARATING AND THE VEHICLE WAS UNSAFE TO DRIVE. THE REPAIR SHOP STATED THE VEHICLE WAS PROPERLY MAINTAINED AND THAT THE TIRE WEAR WAS NOT NORMAL. IT WAS ALSO STATED THAT THE TIRES WERE UNEVEN AROUND THE CIRCUMFERENCE OF THE TIRES AT THE SAME DISTANCE IN FROM THE EDGE. THE CONSUMER ALSO OWNS A 1995 MERCURY GRAND MARQUIS WITH THE SAME TIRE PROBLEM.
NHTSA complaint #10375764 — an unverified report by a vehicle owner.
TIRES FROM WALMART STORE#1541, WITH LESS THEN 10,000, ROTATED & BALANCED,AT 45-55 MPH TIRES WOBBLE & SHAKE. THEY REBALANCED THEM TODAY X2 BUT STILL NOT CORRECT AT 50-60 MPH THEY STILL WOBBLE. I JUST COULDN'T GO BACK A THIRD TIME. THE STORE MANAGER JUST SAID FIX THEM TO HIS STAFF AND WALKED AWAY.
NHTSA complaint #10372442 — an unverified report by a vehicle owner.
FUEL PUMP AND CRANKSHAFT SENSOR BOTH WENT OUT ON VEHICLE AT SAME TIME. REPAIR OF CRANKSHAFT SENSOR WAS A $400 AND FUEL PUMP REPAIR WAS $740. DOORS DO NOT LOCK PROPERLY WHEN USING THE KEY REMOTE AND LIGHTS INSIDE THE VEHICLE ON CONTROLS FLICKER ON AND OFF. HEATING ELEMENT IN LEATHER SEAT ON PASSENGER SIDE HAS NEVER WORKED AND HAD TO REPLACE TIRES DUE TO UNUSUAL WEAR AND TEAR. COST TO REPLACE TIRES WAS $478. DRIVER SIDES DOOR WILL NOT SHUT ALL THE WAY DUE TO ALIGNMENT PROBLEMS AND THIS PROBLEM HAS NOT BEEN CORRECTED. HAD TO REPLACE FUEL FILTER DUE TO LEAKING AND THIS COST $178. CAR HAS BECOME A MONEY PIT AND IT ONLY HAS 77,000 MILES ON IT.
NHTSA complaint #10371083 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS EQUIPPED WITH GOOD YEAR ASSURANCE COMFORTED TIRES, TIRE SIZE 225/70/16. WHILE DRIVING APPROXIMATELY 80 MPH, THE CONTACT OBSERVED THAT THE DRIVER SIDE REAR TIRE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO TIRE SHOP WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR DRIVER SIDE TIRE EXPERIENCED SUBSTANTIAL TREAD SEPARATION WITH THE WIRE BELTS VISIBLE. THE DEFECTIVE TIRE AND THE OTHER THREE TIRES WERE REPLACED ON THE VEHICLE BY A DIFFERENT MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000 THE DOT WAS UNAVAILABLE. THE CONSUMER REPLACED THE TIRES WITH A DIFFERENT BRAND. UPDATED 01/03/11
NHTSA complaint #10358467 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 MERCURY GRAND MARQUIS EQUIPPED WITH MICHELIN ENERGY LX4 TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BECAUSE THE CONTACT NOTICED THE TREAD WAS PEELING FROM THE SIDEWALLS ON ALL FOUR TIRES. HE WAS INFORMED THAT THEY HAVE NEVER SEEN THE FAILURE BEFORE AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE AUTHORIZED DEALER WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO THE ORIGINAL AUTHORIZED DEALER. THE TIRES WERE NOT REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 19,500.
NHTSA complaint #10345807 — an unverified report by a vehicle owner.
2007 MERCURY MARQUIS WITH MICHELIN ENERGY LX4 P225-60 R16 TIRES WITH 15,000 MILES. AT 65 MPH FELT VIBRATION IN FRONT END, I STARTED BRAKING AND PULLING TO SHOULDER WHEN LEFT FRONT TIRE EXPLODED. INSPECTION OF TIRE SHOWED THE OUTSIDE SIDEWALL BLEWOUT. I SEARCHED THE INTERNET AND FOUND SEVERAL OTHER INCIDENTS OF THIS REPORTED. THIS TIRE IS UNSAFE AND SHOULD BE IMMEDIATELY INVESTIGATED. I WILL TAKE PICTURES FOR FUTURE REFERENCE. THE CAR IS STILL UNDER WARRANTY AND I WILL HAVE THE TIRE REPLACED. I HOPE PEOPLE DON'T HAVE TO DIE BEFORE THIS GETS FIXED.
NHTSA complaint #10297593 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2007 MERCURY GRAND MARQUIS. WHILE DRIVING 60 MPH THE PASSENGER FRONT TIRE LOST AIR. HE WAS ABLE TO SAFELY EXCHANGE THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VALVE STEMS WERE REPLACED ON ALL FOUR TIRES AT AN EXPENSE OF $63.00. THE MANUFACTURER WAS NOTIFIED, AND HE WILL BE REIMBURSED FOR THE VALVE STEMS. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 25,000. UPDATED 10/21/09. *LJ UPDATED 10/20/09
NHTSA complaint #10285773 — an unverified report by a vehicle owner.