Owners have filed 45 complaints
about the 2014 Nissan Leaf with NHTSA between 2014 and 2024.
The largest single group is the brakes.
Across this model's run it ranks 10 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Nissan Leaf. 50 means typical for this
model; 100 means roughly double.
Severity — 100
24.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
61% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
515.2%
1,000 – 9,999 miles
618.2%
10,000 – 24,999 miles
515.2%
25,000 – 49,999 miles
1545.5%
50,000 – 74,999 miles
26.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2014 Nissan Leaf 5 HB FWD
10.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2014peak 3Jul 2024
NHTSA investigations into the 2014 Nissan Leaf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
EA15004Opened 31 Aug 2015Closed 2 May 2017AIR BAGS:FRONTAL
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model...
RQ15001Opened 18 Mar 2015Closed 1 Sep 2015AIR BAGS:FRONTAL
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency re...
Recalls on the 2014 Nissan Leaf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20232254,850 units in Canada
Heater And Defroster
Issue: When the temperature is below -10° C, the defroster may not work properly if you follow the instructions in the owner's manual and use the maximum fan speed. As a result, you may not be able to defrost the windshield. Note: This is an expansion of Transport Canada recall 2023-045. Safety Risk: A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and supply an addendum to the owner's manual that provides the correct settings for using the defroster when the temperature is below -10° C.
Recall 20190444,580 units in Canada
Brakes
Issue: When the car is parked in very cold temperatures for a long time, a relay in the brake system may freeze. If this happens, multiple brake warnings will stay on in the instrument cluster after the car is started. The driver may also notice a hard brake pedal. If the car is driven, this could cause an increase in stopping distance. Safety Risk: An increase in stopping distance could create the risk of a crash. Corrective Actions: The company will mail owners a letter explaining this problem. The letter will describe how the brake warnings work. Drivers should not drive the car if the warnings stay on. Nissan will provide a 4 year/80,000 km warranty extension to repair the problem with relay freezing.
Recall 2016179257,130 units in Canada
Seats And Restraints
On certain vehicles, a defect in the occupant classification system could allow an adult sitting in the front passenger seat to be classified as a child or an “empty seat”. This would suppress the airbag, which could increase the risk of injury in a crash. Correction: For affected Altima, Maxima, Murano, Rogue and Sentra vehicles, dealers will reprogram the airbag control unit and the occupant classification system control unit. For affected Leaf, NV200, Pathfinder, Q50 and JX35/QX60 vehicles, dealers will replace the occupant classification system electronic control unit.
Recall 2016096647 units in Canada
Brakes
On certain vehicles, when the vehicle is parked in cold temperatures for a prolonged period of time, the relay inside the electronic brake booster may freeze. This may result in increased brake pedal effort, which could increase stopping distances, potentially resulting in a crash causing injury and/or damage property. Correction: An Electric Vehicle certified dealer will reprogram the electrically-driven Intelligent Brake Control Unit software. Note: If this condition were present, a brake warning lamp would illuminate when the vehicle is first started to alert the operator of the issue.
Recall 201413765 units in Canada
Structure
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection and CMVSS 305 - Electrolyte Spillage and Electrical Shock Protection. The front member assembly may not have been welded to specification. This may have an effect on crash performance and could result in non-compliance to the standards, which could increase the risk of injury in a crash. Correction: Dealers will inspect vehicles for improper welding. Vehicles found to have been improperly welded will be replaced.
Recall 201409360,022 units in Canada
Airbag
On certain vehicles, the front passenger seat occupant classification system software may incorrectly classify the passenger seat as empty, when it is occupied by an adult. If this occurs, the passenger airbag would be deactivated without the illumination of the airbag warning lamp. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the seat occupant. Correction: Dealers will reprogram the occupant classification system.
Reports where the owner recorded a crash, a fire, an injury or a death.
Tucker, GACrash
ELECTRICAL SYSTEM
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11600609 — an unverified report by a vehicle owner.
Tucker, GACrash
SERVICE BRAKES
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11600609 — an unverified report by a vehicle owner.
Kihei, HICrash
VEHICLE SPEED CONTROL
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
NHTSA complaint #11418938 — an unverified report by a vehicle owner.
Kihei, HICrash
FUEL/PROPULSION SYSTEM
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
NHTSA complaint #11418938 — an unverified report by a vehicle owner.
at 15,000 milesMarietta, GAFire
ELECTRICAL SYSTEM
ON FEBRUARY 7, 2018, NISSAN LEAF CAUGHT FIRE WHILE CHARGING AT 3003 SUMMIT BLVD PARKING DECK P4, ATLANTA, GA 30068. AFTER REVIEW, NISSAN CLAIMS THAT THEY "FOUND NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THE INCIDENT." VEHICLE WAS STATIONARY AND WAS PLUGGED INTO CHARGER FOR LESS THAN 20 MINUTES BEFORE STARTING TO SMOKE AND CATCH FIRE. POLICE AND FIRE UNITS WERE DISPATCHED AND THE FIRE WAS PUT OUT. VEHICLE WAS SUBSEQUENTLY TOWED TO SALVAGE YARD A WEEK LATER. ROOT CAUSE COULD POSSIBLY BE CHARGING UNIT, HOW CHARGING UNIT WAS INSTALLED/MAINTAINED, OR A VEHICLE DEFECT. NISSAN'S CLAIMS NO PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED THE INCIDENT. *TT
NHTSA complaint #11080704 — an unverified report by a vehicle owner.
Brookhaven, GAFire
UNKNOWN OR OTHER
I WAS READING A RECENT ARTICLE REGARDING A NISSAN LEAF AND A FIRE. WE JUST HAD THE SAME THING HAPPEN AT OUR FACILITY, 3003 SUMMIT BLVD. ATLANTA GA 30319. THE ISSUE IS THAT WE ARE NOT SURE IF IT WAS THE VEHICLE OR THE CHARGING UNIT. THE VEHICLE WAS TOTALED AND A COUPLE OF OTHER CARS NEARBY WERE ALSO DAMAGED. THE VEHICLE WAS STATIONARY AND CONNECTED TO THE CHARGER. THIS WAS LOCATED ON THE 4TH LEVEL OF THE PARKING DECK.
NHTSA complaint #11071887 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tucker, GACrash
ELECTRICAL SYSTEM
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11600609 — an unverified report by a vehicle owner.
Tucker, GACrash
SERVICE BRAKES
[XXX] - I was on the way to work on a clear and sunny morning. After stopping at a traffic light, vehicles started moving forward through the intersection. Traffic was building and the lady in front of me stopped very quickly. When I pressed the the brake pedal to stop behind her nothing happened. The brakes did not brake! The pedal went all the way to the floor. It didn't even try to slow down. I just rolled right into the back of her. The front end of my 2014 Nissan LEAF sustained significant damage and the rear bumper of her SUV sustained minor damage. Both of us had minor neck/back pain after. I am still recovering from spine surgery and I'm concerned about any long term issues that may be caused from this accident. We were in a very busy area of Atlanta and it is amazing that no one was seriously hurt. After calling 911 and being on hold for close to 30 minutes State Farm advised it was okay to swap info without an official police report. I don't want this accident to count against my accident free/good driver discount with my insurance. There were no warning lights on my dash or audible brake sounds. I have had similar problems in the past with the brakes not engaging. It has been to the dealership at least 4 times for brake related issues in the 10 years that I have had this car. The dealership and 1 independent garage have inspected my brake system, including fluid, pads and rotors. Everything is in good condition. In the past there was a correlation between the 12V battery power and the brakes not working. It has not been possible to recreate the problem on demand. I've reported this very serious safety issue to Nissan Consumer Affairs. They deny responsibility, but will not provide it in writing. A basic google search shows that I am not the only LEAF owner that has this problem. It is parked in my driveway and is considered unsafe to drive unless it is repaired per the dealership. I am glad that no one else in my family was injured because of this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
NHTSA complaint #11600609 — an unverified report by a vehicle owner.
at 50,100 milesLisle, IL
SERVICE BRAKES
The contact owns a 2014 Nissan Leaf. The contact stated that while his wife was reversing from the garage, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, several unknown warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. The contact noted that the failure mileage was approximately 50,100 and speed was approximately 5 mph.
NHTSA complaint #11516767 — an unverified report by a vehicle owner.
Redmond, WA
SERVICE BRAKES
Complete braking system failure. After putting the car into reverse, only the emergency brake and parking system were functional. Once taken out of park, the vehicle was effectively free-rolling and nearly hit a structure. While in-gear, the brake sensation was that of having ABS actively working, and the brake needed to be smashed to the floor to get any functional braking. The fearful part was the car was still applying powertrain effort, without any accelerator input. Yellow Brake Warning Light, Red BRAKE light, VDC Warning Light, Red/Yellow Master Warning Light were all illuminated. This had not been brought up with the dealer, but a terrifying failure mode of electronic braking systems.
NHTSA complaint #11485305 — an unverified report by a vehicle owner.
Vallejo, CA
STEERING
The power steering has intermittently been de-activating. There is a warning light that comes on (yellow triangle with an exclamation mark). When this happens it causes the steering wheel to feel like it’s pulls in a direction. After we suddenly lose power steering with no warning we’re left to drive a car with no power steering until it suddenly re-engages. There has been no rhyme or reason to when this happens. The issue has been diagnosed at a factory dealership. The car has not sustained any accident (ever) in the +/- 4 years we’ve owned it
NHTSA complaint #11456836 — an unverified report by a vehicle owner.
Vallejo, CA
ELECTRICAL SYSTEM
The power steering has intermittently been de-activating. There is a warning light that comes on (yellow triangle with an exclamation mark). When this happens it causes the steering wheel to feel like it’s pulls in a direction. After we suddenly lose power steering with no warning we’re left to drive a car with no power steering until it suddenly re-engages. There has been no rhyme or reason to when this happens. The issue has been diagnosed at a factory dealership. The car has not sustained any accident (ever) in the +/- 4 years we’ve owned it
NHTSA complaint #11456836 — an unverified report by a vehicle owner.
San Rafael, CA
SEAT BELTS
1) start the vehicle 2) exit the vehicle 3) Unplug the vehicle 4) re-start the vehicle 5) put in drive Seat belt chime does not ring. I found that I can also 1) Start the vehicle 2) Put in drive 3) Put in park 4) exit the vehicle 5) enter the vehicle w/o seatbelt buckled 6) put in drive. No seatbelt chime.
NHTSA complaint #11450160 — an unverified report by a vehicle owner.
Rockville, MD
SERVICE BRAKES
Brake Failure - ABS noise, there is zero brake action. Pedal goes all the way to the floor and nothing happens. Car makes an ABS noise but there is zero brake action. I reported this to Nissan dealer twice at first, they couldn't find a problem now their saying it maybe the ABS Control Unit. They want to replace the ABS Control Unit at $2,200 but does not guarantee that's the problems. The Nissan dealer states that the car is not safe to drive. even if I pay them $2,200 to replace the ABS control unit.
NHTSA complaint #11442276 — an unverified report by a vehicle owner.
Kihei, HICrash
VEHICLE SPEED CONTROL
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
NHTSA complaint #11418938 — an unverified report by a vehicle owner.
Kihei, HICrash
FUEL/PROPULSION SYSTEM
My car suddenly accelerated out of my control and my car was totaled in a supermarket parking lot. Amazingly no serious injuries though two other cars were damaged by this event. No warnings and no time to act. I demanded that Nissan do an inspection. The email I got from them this morning said they found nothing wrong with the vehicle BUT that the accelerator was at 100% at the time of the accident. I was parked and getting out of my car when this occurred but Nissan did not think it suspicious that my car accelerated to 100% without any reason for me to accelerate and my foot not on the power pedal. Their letter to me claimed no responsibility for the malfunction. In fact. They are claiming no malfunction at all. I have requested in writing to get all the data they collected and although they had previously agreed to provide it to me. They are now backpedaling on that now that I’ve posed legitimate questions. This happened TWICE in a 15 month period and the last accident destroyed my car. Everyone was eager to blame me for the first accident that did thousands of dollars damage, which I know for a fact I was parked in my own driveway and not even driving. It was scary and stressful and still is. The only thing I can feel good about is that the car, my beautiful LEAF, is off the road forever and will not be dangerous any longer to me or anyone else.
NHTSA complaint #11418938 — an unverified report by a vehicle owner.
at 60,000 milesSalt Lake City, UT
SERVICE BRAKES
I WAS DRIVING MY 2014 NISSAN LEAF SL AT A LOW SPEED (5-10 MPH) WHEN THE BRAKES HAD A SUDDEN AND UNANTICIPATED TOTAL BRAKE FAILURE. WHILE PULLING UP TO A STOPLIGHT TO MAKE A RIGHT TURN, I WAS UNABLE TO STOP THE CAR FOR APPROXIMATELY 10 FEET BEYOND WHERE I HAD INTENDED. FORTUNATELY, THERE WERE NO OTHER VEHICLES OR PEDESTRIANS IN MY PATH. THIS EVENT HAPPENED IN DOWNTOWN SALT LAKE CITY. FROM THE POINT OF FAILURE, I WAS ABLE TO PREDICTABLY STOP THE CAR WITH SOME EXERTION. BUT CLEARLY, A FUNDAMENTAL MAJOR COMPONENT OF THE VEHICLE FAILED. IT WAS NOT PART OF THE BRAKES THEMSELVES, OR THE ROTORS, OR WEAR. I DROVE THE VEHICLE DIRECTLY TO KEN GARFF NISSAN, WHICH WAS APPROXIMATELY 5 BLOCKS AWAY. THEY DIAGNOSED THE PROBLEM AND REPORTED THAT IT WAS A FAILURE OF A MAJOR ELECTRICAL COMPONENT THAT PROVIDES BRAKING TO THE BRAKE SYSTEM. I CONTACTED NISSAN ABOUT THE ISSUE, AND REPORTED TO THEM THAT AFTER SEARCHING THE INTERNET I HAD SEEN OTHER REPORTS FROM INDIVIDUALS ABOUT SIMILAR PROBLEMS WITH THEIR NISSAN LEAF BETWEEN THE MODEL YEARS 2013-2015. THERE WERE REPORTS OF THIS PROBLEM AFFECTING MORE THAN 40 VEHICLES. NISSAN USA EXPLAINED THAT THEY DIDN'T HAVE ANY RECALLS FOR THAT ISSUE, AND THAT I WOULD SIMPLY HAVE TO PAY FOR THE REPAIR. HOWEVER, I FELT THAT THIS EXPERIENCE, BECAUSE IT WAS SO DANGEROUS, AND SO SUDDEN, AND WASN'T A RESULT OF POOR MAINTENANCE OR AN ERROR OF ANY SORT, IT SHOULD BE ESCALATED AND EVALUATED FOR RECALL. NISSAN USA SHOWED NO INTEREST OR INTENTION OF MAKING FURTHER INQUIRY INTO THE PROBLEM, SO I FELT I SHOULD PUSH FOR A RECALL. MY CASE NUMBER WITH NISSAN USA WAS ORIGINALLY ASSIGNED AS #436-319-65, AND A NEW CASE NUMBER WAS ASSIGNED AS #436-368-82. THE INDIVIDUALS ASSISTING IN THE CASES WERE NAMED PAMELA AND NANCY, RESPECTIVELY.
NHTSA complaint #11413072 — an unverified report by a vehicle owner.
at 47,000 milesGlendale, CA
SERVICE BRAKES
THE BRAKING SYSTEM IS NOT WORKING. FEW TIMES WHILE DRIVING ON THE ROAD, THE BRAKES STOPPED WORKING AND I HAD TO USE THE EMERGENCY BRAKES. THE BRAKES MALFUNCTION WHILE THE CAR IS IN MOTION. ON A CITY STREETS.*DT*JB*DT*JB*DT CONSUMER WAS TOLD BY THE DEALER BRAKE CYLINDER SYSTEM NEEDED TO BE REPLACED FOR $3000.00.
NHTSA complaint #11397140 — an unverified report by a vehicle owner.
at 34,000 milesCerritos, CA
SERVICE BRAKES
AFTER COMING FROM WORK (54 MILE BACK AND FORTH) ON 11/4/2020, PARKED 2014 LEAF SV AT THE DRIVEWAY FOR 40 MINUTES. THEN WENT BACK IN, POWERED THE CAR AND SHIFTED TO REVERSE. THE CAR BACKED-UP FAST BECAUSE THE BRAKE SEEMED NOT WORKING. SO I HAVE TO STEPPED ON THE PEDAL HARDER. I KNOW SOME THING IS WRONG BECAUSE WHEN YOU STEP ON THE BRAKES A NOISE A CAN BE HEARD AT THE FRONT. I CHECKED AND IT SEEMED LIKE ITS ACTUATING SOMETHING BUT NOTHING IS HAPPENING. THE PEDAL IS DEEP. THE DASHBOARD BRAKE LIGHT IS ON AND YELLOW WARNING LIGHT. I TURNED IT OFF AND AFTER 1 HOUR I RECHECKED AND IT GOT BACK TO NORMAL OPERATION. BUT THIS WAS REPEATED SEVERAL TIMES DURING COLD WEATHER. THIS TIME 11/18/20, IT HAPPENED AGAIN. THE E-DRIVEN INTELLIGENT BRAKING COMM IS THE DTC CODE THAT CAME UP
NHTSA complaint #11375218 — an unverified report by a vehicle owner.
at 41,000 milesFrederick, MD
SERVICE BRAKES
UPON STARTING THE CAR IN THE PARKING LOT, THE BRAKE PRESSURE DID NOT RELEASE AS USUAL WHEN STARTING THE CAR. WHEN DRIVEN IN THE PARKING LOT AT LOW SPEEDS, THE BRAKE DOES NOT FUNCTION AS IT SHOULD. THERE IS SO MUCH PRESSURE THAT I CAN ONLY PRESS THE PEDAL DOWN A LIMITED AMOUNT TO MAKE THE CAR STOP. AFTER A FEW DAYS OF DRIVING THE CAR LESS THAN 10 MILES TOTAL, THE PROBLEM HAS WORSENED AND THERE IS LESS ROOM TO PRESS THE PEDAL DOWN WHILE BRAKING. I TOOK THE CAR TO GET THE BRAKES INSPECTED AND WAS TOLD THAT EVERYTHING IS FUNCTIONING AS IT SHOULD. I AM WORRIED THE ISSUE WILL WORSEN TO THE POINT THAT THE BRAKES WILL NOT BE ABLE TO BE PRESSED DOWN AT ALL.
NHTSA complaint #11268196 — an unverified report by a vehicle owner.
at 45,217 milesKaneohe, HI
POWER TRAIN
WHEN STATIONARY, VEHICLE WILL NOT SHIFT INTO PARK, AND WILL ROLL UNLESS PARKING BRAKE IS APPLIED. DEALERSHIP WILL NOT COVER THIS UNDER THEIR POWERTRAIN WARRANTY EVEN THOUGH IT IS PART OF THE POWERTRAIN ACCORDING TO THE NHTSA AND IS A MAJOR SAFETY FLAW. DASH DISPLAYS AN ERROR THAT READS "T/M SYSTEM MALFUNCTION VISIT DEALER", AND "WHEN PARKED APPLY PARKING BRAKE".
NHTSA complaint #11258643 — an unverified report by a vehicle owner.
at 47,000 milesLafayette, CO
VEHICLE SPEED CONTROL
HI, WHEN I PUT THE CAR IN REVERSE YESTERDAY MORNING IT SPED OUT OF THE GARAGE WITH NO THROTTLE AND WAS VERY DIFFICULT TO BRAKE. TURNS OUT THE BRAKE, ABS, WARNING AND TRACTION CONTROL LIGHTS WERE ALL ON. THROTTLE BEHAVIOR IN DRIVE WAS NORMAL BUT WAS ALSO REALLY HARD TO BRAKE. THERE WAS ALSO A WEIRD HUM AT POWER ON. I POSTED THIS TO THE R/LEAF FORUM ON REDDIT AND EVERYONE SAID REPLACE THE 12V BATTERY WHICH FIXED IT. OTHERS DESCRIBED SIMILAR EXPERIENCES.
NHTSA complaint #11240810 — an unverified report by a vehicle owner.
at 47,000 milesLafayette, CO
ELECTRICAL SYSTEM
HI, WHEN I PUT THE CAR IN REVERSE YESTERDAY MORNING IT SPED OUT OF THE GARAGE WITH NO THROTTLE AND WAS VERY DIFFICULT TO BRAKE. TURNS OUT THE BRAKE, ABS, WARNING AND TRACTION CONTROL LIGHTS WERE ALL ON. THROTTLE BEHAVIOR IN DRIVE WAS NORMAL BUT WAS ALSO REALLY HARD TO BRAKE. THERE WAS ALSO A WEIRD HUM AT POWER ON. I POSTED THIS TO THE R/LEAF FORUM ON REDDIT AND EVERYONE SAID REPLACE THE 12V BATTERY WHICH FIXED IT. OTHERS DESCRIBED SIMILAR EXPERIENCES.
NHTSA complaint #11240810 — an unverified report by a vehicle owner.
at 47,000 milesLafayette, CO
SERVICE BRAKES
HI, WHEN I PUT THE CAR IN REVERSE YESTERDAY MORNING IT SPED OUT OF THE GARAGE WITH NO THROTTLE AND WAS VERY DIFFICULT TO BRAKE. TURNS OUT THE BRAKE, ABS, WARNING AND TRACTION CONTROL LIGHTS WERE ALL ON. THROTTLE BEHAVIOR IN DRIVE WAS NORMAL BUT WAS ALSO REALLY HARD TO BRAKE. THERE WAS ALSO A WEIRD HUM AT POWER ON. I POSTED THIS TO THE R/LEAF FORUM ON REDDIT AND EVERYONE SAID REPLACE THE 12V BATTERY WHICH FIXED IT. OTHERS DESCRIBED SIMILAR EXPERIENCES.
NHTSA complaint #11240810 — an unverified report by a vehicle owner.
South Orange, NJ
UNKNOWN OR OTHER
WHEN THE CAR WAS TURNED ON IT WOULD MAKE A LOUD HUMMING NOISE. WHEN YOU PUT THE CAR IN REVERSE IT WOULD ROLL BACK, ONCE YOU TAP ON THE BREAKS TO STOP IT WOULD KEEP ROLLING BACK. ONLY WAY IT WOULD STOP WAS BY SLAMMING ON THE BREAKS. SAME THING WOULD HAPPEN WHEN GOING FORWARD. THE ONLY WAY THE CAR WOULD BE DRIVABLE IS AFTER I LET IT SIT FOR A WHILE AND THEN GO BACK TO TURN IT ON AGAIN.
NHTSA complaint #11186701 — an unverified report by a vehicle owner.
at 42,000 milesNEW Rochelle, NY
ELECTRICAL SYSTEM
AFTER DISCONNECTING CHARGE PORT, THE VEHICLE START DISPLAYED THE WARNING LIGHT, ABS AND BRAKE LIGHT. MAJOR ELECTRIC PROBLEM. THE VEHICLE WAS STATIONARY, AT THE VEHICLE CHARGE STATION. THE CONSUMER STATED THE MANUFACTURER CLAIMED TO HAVE COMPLETED THE RECALL, BUT THE FAILURE RECURRED.
NHTSA complaint #11157171 — an unverified report by a vehicle owner.
at 42,000 milesNEW Rochelle, NY
SERVICE BRAKES
AFTER DISCONNECTING CHARGE PORT, THE VEHICLE START DISPLAYED THE WARNING LIGHT, ABS AND BRAKE LIGHT. MAJOR ELECTRIC PROBLEM. THE VEHICLE WAS STATIONARY, AT THE VEHICLE CHARGE STATION. THE CONSUMER STATED THE MANUFACTURER CLAIMED TO HAVE COMPLETED THE RECALL, BUT THE FAILURE RECURRED.
NHTSA complaint #11157171 — an unverified report by a vehicle owner.
at 42,000 milesNEW Rochelle, NY
ELECTRONIC STABILITY CONTROL (ESC)
AFTER DISCONNECTING CHARGE PORT, THE VEHICLE START DISPLAYED THE WARNING LIGHT, ABS AND BRAKE LIGHT. MAJOR ELECTRIC PROBLEM. THE VEHICLE WAS STATIONARY, AT THE VEHICLE CHARGE STATION. THE CONSUMER STATED THE MANUFACTURER CLAIMED TO HAVE COMPLETED THE RECALL, BUT THE FAILURE RECURRED.
NHTSA complaint #11157171 — an unverified report by a vehicle owner.
at 26,000 milesWailuku, HI
SERVICE BRAKES
DROVE VEHICLE FROM HOME TO DESTINATION 15 MILES AWAY WITH NO ISSUES. STOPPED AND TURNED OFF VEHICLE. AUDIBLE TONE CAME ON WITH EVERYTHING OFF. STARTED VEHICLE. MULTIPLE WARNING LIGHTS APPEARED. TURNED OFF VEHICLE. TURNED BACK ON, BRAKE WARNING APPEARED, CAR IDLED FORWARD AND COULD NOT BRAKE IT TO STOP WITHOUT HARD BRAKING. TURNED OFF VEHICLE.
NHTSA complaint #11131039 — an unverified report by a vehicle owner.
at 15,000 milesMarietta, GAFire
ELECTRICAL SYSTEM
ON FEBRUARY 7, 2018, NISSAN LEAF CAUGHT FIRE WHILE CHARGING AT 3003 SUMMIT BLVD PARKING DECK P4, ATLANTA, GA 30068. AFTER REVIEW, NISSAN CLAIMS THAT THEY "FOUND NO EVIDENCE OF A PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THE INCIDENT." VEHICLE WAS STATIONARY AND WAS PLUGGED INTO CHARGER FOR LESS THAN 20 MINUTES BEFORE STARTING TO SMOKE AND CATCH FIRE. POLICE AND FIRE UNITS WERE DISPATCHED AND THE FIRE WAS PUT OUT. VEHICLE WAS SUBSEQUENTLY TOWED TO SALVAGE YARD A WEEK LATER. ROOT CAUSE COULD POSSIBLY BE CHARGING UNIT, HOW CHARGING UNIT WAS INSTALLED/MAINTAINED, OR A VEHICLE DEFECT. NISSAN'S CLAIMS NO PRODUCT PROBLEM, FAILURE, OR MALFUNCTION THAT MAY HAVE CAUSED THE INCIDENT. *TT
NHTSA complaint #11080704 — an unverified report by a vehicle owner.
Brookhaven, GAFire
UNKNOWN OR OTHER
I WAS READING A RECENT ARTICLE REGARDING A NISSAN LEAF AND A FIRE. WE JUST HAD THE SAME THING HAPPEN AT OUR FACILITY, 3003 SUMMIT BLVD. ATLANTA GA 30319. THE ISSUE IS THAT WE ARE NOT SURE IF IT WAS THE VEHICLE OR THE CHARGING UNIT. THE VEHICLE WAS TOTALED AND A COUPLE OF OTHER CARS NEARBY WERE ALSO DAMAGED. THE VEHICLE WAS STATIONARY AND CONNECTED TO THE CHARGER. THIS WAS LOCATED ON THE 4TH LEVEL OF THE PARKING DECK.
NHTSA complaint #11071887 — an unverified report by a vehicle owner.
