Owners have filed 117 complaints
about the 2018 Nissan Leaf with NHTSA between 2018 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 3 of 14 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 55
Against the median year of the Nissan Leaf. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
92% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
945.0%
Warnings
525.0%
Body
420.0%
Electrical
15.0%
12V/24V/48V Battery
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1025.6%
1,000 – 9,999 miles
1128.2%
10,000 – 24,999 miles
1538.5%
25,000 – 49,999 miles
12.6%
50,000 – 74,999 miles
12.6%
75,000 – 99,999 miles
12.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2018 Nissan Leaf BEV 5 HB FWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2018peak 7Aug 2026
NHTSA investigations into the 2018 Nissan Leaf
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2018 Nissan Leaf
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V071000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
23V494000
VEHICLE SPEED CONTROL
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Risk: Unintentional acceleration can increase the risk of a crash.
23V048000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: Reduced defroster performance can limit visibility out of the windshield, increasing the risk of a crash.
19V654000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202406811,985 units in Canada
Visual System
Issue: On certain vehicles, the rearview camera wiring harness could be damaged by movement and vibrations. If this happens, the rearview camera image may not display correctly or may not display at all. Canadian regulations require the rearview image to display when reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to inspect and secure the rearview camera wiring harness. The dealer will replace the rearview camera and wiring harness, if necessary.
Recall 202339713,390 units in Canada
Powertrain
Issue: Under certain conditions, the vehicle may not slow down after you release the accelerator pedal. This problem can only happen after a specific series of actions is performed in a short period of time, including disengaging the cruise control, changing the drive mode, and applying and releasing the accelerator pedal. If this happens, and you don't apply the brakes, the vehicle may not slow down as expected. Safety Risk: A vehicle that doesn't slow down as expected could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and advise you to bring your vehicle to a dealership to reprogram the vehicle control module (VCM).
Recall 202304513,108 units in Canada
Heater And Defroster
Issue: When the temperature is below -10° C, the defroster may not work properly if you follow the instructions in the owner's manual and use the maximum fan speed. As a result, you may not be able to defrost the windshield. Safety Risk: A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and supply an addendum to the owner's manual that provides the correct settings for using the defroster when the temperature is below -10° C.
Recall 2019459126,195 units in Canada
Visual System
Issue: On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on. Safety Risk: Reduced rear visibility could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
Reports where the owner recorded a crash, a fire, an injury or a death.
San Diego, CACrash
VEHICLE SPEED CONTROL
On 1/6/2026, as I slowed down as I was turning into my parking lot. I had Eco and e-pedal ON for regenerative braking. As I was turning into the parking lot, the car suddenly accelerated, went over the curb, across the street, over another curb before finally stopping after colliding with a structure. I was driving slowly and distinctively recall braking. This sudden unintended acceleration put safety at risk and caused significant property damage. There were no warning signs or messages. The car is in the yard now and will be available for inspection.
NHTSA complaint #11709726 — an unverified report by a vehicle owner.
Waikoloa, HICrash
VEHICLE SPEED CONTROL
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
Waikoloa, HICrash
UNKNOWN OR OTHER
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
Kailua, HICrash
ELECTRICAL SYSTEM
Car was descending towards Kailua on the [XXX] on Oahu, HI. Dash lit up with warnings and acceleration and brake pedals stopped working. Brake pedal went to the floor with erratic pulsing sensation and very little brake power. Driver drove car into jersey wall to slow and stop vehicle. Battery state was 60% and battery was replaced under warranty about 1 year ago. While waiting for tow, powered on vehicle and symptoms remained as far as I could check. Brakes had no power and had to use ebrake to keep vehicle from rolling. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11635657 — an unverified report by a vehicle owner.
Kailua, HICrash
SERVICE BRAKES
Car was descending towards Kailua on the [XXX] on Oahu, HI. Dash lit up with warnings and acceleration and brake pedals stopped working. Brake pedal went to the floor with erratic pulsing sensation and very little brake power. Driver drove car into jersey wall to slow and stop vehicle. Battery state was 60% and battery was replaced under warranty about 1 year ago. While waiting for tow, powered on vehicle and symptoms remained as far as I could check. Brakes had no power and had to use ebrake to keep vehicle from rolling. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11635657 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Columbus, OH
SERVICE BRAKES
vehicle brakes went out on the driver during normal operation.
NHTSA complaint #11754400 — an unverified report by a vehicle owner.
Columbus, OH
SERVICE BRAKES
vehicle was being driven like normal with no warning lights or icons. vehicle was bring driven at 35 miles an hour when suddenly the ABS fault message appeared on the dash, the dash started beeping and brakes became very hard to press.
NHTSA complaint #11753926 — an unverified report by a vehicle owner.
Gray, TN
ELECTRICAL SYSTEM
This is the second high-voltage traction battery failure on this vehicle. The original HV battery failed and was replaced by Nissan under warranty at an authorized dealer on XXX, at approximately 59,000 miles. The Nissan-manufactured replacement pack has now failed after approximately 16 months in service. On XXX, at ~74000 miles, the vehicle was diagnosed at Johnson City Nissan ([XXX]) with an internal short circuit within the high-voltage battery pack The error codes were P31E7-00 0B and P0AA6-1A 0B. Dealer service personnel identified the condition as an internal short in the pack. Due to the fire risk associated with an internal short in a lithium-ion traction battery, I declined to take possession of the vehicle, which remains at the dealership. An internal short can lead to thermal runaway without warning, whether the vehicle is being driven, charging, or parked. The failure of a factory replacement battery pack in 16 months, following the failure of the original pack, indicates a potential manufacturing or design defect in Nissan's service replacement HV battery packs for this platform. I am reporting this so NHTSA can evaluate whether other Leaf replacement packs exhibit similar internal short failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750729 — an unverified report by a vehicle owner.
Baltimore, MD
ELECTRICAL SYSTEM
Car was fast charged on July 9th. 2026. After fast charging from 13% to 80%, and driving for a few miles, the overheating warning came on and car was forced to stop on the side of a busy highway until the engine cooled off. While there is an active recall for a similar problem (24V700), my car is not included and we were not notified.
NHTSA complaint #11749783 — an unverified report by a vehicle owner.
Baltimore, MD
FUEL/PROPULSION SYSTEM
Car was fast charged on July 9th. 2026. After fast charging from 13% to 80%, and driving for a few miles, the overheating warning came on and car was forced to stop on the side of a busy highway until the engine cooled off. While there is an active recall for a similar problem (24V700), my car is not included and we were not notified.
NHTSA complaint #11749783 — an unverified report by a vehicle owner.
Centennial, CO
VISIBILITY/WIPER
Fail component: mechanical linkage (transmission rod) between the motor and the wiper arms. The ball pops out of the socket resulting in the wipers not working despite motor running. This happened with full speed wipers running. I repaired it, and two weeks later it disconnected again while running wipers at full speed in heavy rain. This left me without windshield wipers in heavy rain on a road with a 55mph speed limit. If I had not been able to quickly exit this would have resulted in significant risk to myself and other motorists. I was able to drive home on slower side roads, but the lack of wipers remained a safety issue. I have not taken in into a dealer or shop to have it reproduced. I will take photos while fixing. No incident or police reports were filed. There were no warning lights or alarms before or after this occurred. It seems this is a known issue that is common to Nissan vehicles including the leaf.
NHTSA complaint #11741152 — an unverified report by a vehicle owner.
Fremont, CA
SERVICE BRAKES
This vehicle is equipped with a feature known as "e-pedal" also known as one-pedal driving which is quite common on EVs. When this mode is activated, the accelerator pedal acts as a speed command (vs. power) and when the pedal is not depressed, the vehicle applies brakes until it comes to a standstill. Recently, the system has demonstrated a fault condition, where the Vehicle Control Module (VCM) issues a fault warning and disengages the e-pedal mode. This appears to occur randomly after the vehicle has been at a standstill for over one minute (e.g. waiting at a traffic signal) where the driver is using the one-pedal system vs. continuously applying pressure to the brake pedal. The safety issue is that when the system detects a fault and disengages e-pedal, the vehicle starts to move forward, requiring the driver to take immediate action to stop unwanted motion. This can lead to a collision with a vehicle or pedestrian in front of the vehicle. The desired behavior is that when the VCM detects a fault with the e-pedal system, it should engage the Park mode and prevent the vehicle from moving forward. The driver must then depress the brake pedal and affirmatively command the Drive mode before moving. Just disengaging the e-pedal (brake) without prior warning of a fault is a safety hazard.
NHTSA complaint #11712360 — an unverified report by a vehicle owner.
Fremont, CA
FUEL/PROPULSION SYSTEM
This vehicle is equipped with a feature known as "e-pedal" also known as one-pedal driving which is quite common on EVs. When this mode is activated, the accelerator pedal acts as a speed command (vs. power) and when the pedal is not depressed, the vehicle applies brakes until it comes to a standstill. Recently, the system has demonstrated a fault condition, where the Vehicle Control Module (VCM) issues a fault warning and disengages the e-pedal mode. This appears to occur randomly after the vehicle has been at a standstill for over one minute (e.g. waiting at a traffic signal) where the driver is using the one-pedal system vs. continuously applying pressure to the brake pedal. The safety issue is that when the system detects a fault and disengages e-pedal, the vehicle starts to move forward, requiring the driver to take immediate action to stop unwanted motion. This can lead to a collision with a vehicle or pedestrian in front of the vehicle. The desired behavior is that when the VCM detects a fault with the e-pedal system, it should engage the Park mode and prevent the vehicle from moving forward. The driver must then depress the brake pedal and affirmatively command the Drive mode before moving. Just disengaging the e-pedal (brake) without prior warning of a fault is a safety hazard.
NHTSA complaint #11712360 — an unverified report by a vehicle owner.
San Diego, CACrash
VEHICLE SPEED CONTROL
On 1/6/2026, as I slowed down as I was turning into my parking lot. I had Eco and e-pedal ON for regenerative braking. As I was turning into the parking lot, the car suddenly accelerated, went over the curb, across the street, over another curb before finally stopping after colliding with a structure. I was driving slowly and distinctively recall braking. This sudden unintended acceleration put safety at risk and caused significant property damage. There were no warning signs or messages. The car is in the yard now and will be available for inspection.
NHTSA complaint #11709726 — an unverified report by a vehicle owner.
Placentia, CA
ELECTRICAL SYSTEM
I was traveling north on Freeway 57 at approximately 70mph. The dash lit up red with 12v and charging warnings. Power was shut off and car went into Neutral and warned me to pull over. This is an incredibly busy freeway and I was in the far left lane. I barely made it to the shoulder coasting before car started shuttering and jerking and stopped rolling. I could have been killed.
NHTSA complaint #11706074 — an unverified report by a vehicle owner.
Ann Arbor, MI
VISIBILITY/WIPER
The front windshield wipers on this car fail in light ice or snow. They've broken every winter I've owned this car (four years). This results in me driving around without front windshield wipers until I can get it fixed, watching the weather forecast and hoping I don't get caught in rain or snow. It happens despite my best efforts not to use the wipers in freezing weather unless absolutely necessary, going so far as to drive in light snow or rain without wipers to avoid breaking them. I've fixed it myself (not easy, especially in winter weather) and paid a mechanic to fix it for me at least three times. Most recently, the mechanic replaced the entire motor and linkage assembly which was extra expensive, but the right wiper broke again this Thanksgiving. (Until this last time, both wipers have always broken together.)
NHTSA complaint #11706140 — an unverified report by a vehicle owner.
Placentia, CA
FUEL/PROPULSION SYSTEM
I was traveling north on Freeway 57 at approximately 70mph. The dash lit up red with 12v and charging warnings. Power was shut off and car went into Neutral and warned me to pull over. This is an incredibly busy freeway and I was in the far left lane. I barely made it to the shoulder coasting before car started shuttering and jerking and stopped rolling. I could have been killed.
NHTSA complaint #11706074 — an unverified report by a vehicle owner.
Placentia, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling north on Freeway 57 at approximately 70mph. The dash lit up red with 12v and charging warnings. Power was shut off and car went into Neutral and warned me to pull over. This is an incredibly busy freeway and I was in the far left lane. I barely made it to the shoulder coasting before car started shuttering and jerking and stopped rolling. I could have been killed.
NHTSA complaint #11706074 — an unverified report by a vehicle owner.
Burlington, VT
STRUCTURE:BODY
Vehicle failed inspection due to a rusted out front subframe which seems premature for a 7 year old vehicle with 27,599 miles on it. According to local mechanic, they've seen this issue with many Nissan Leaf models. This is a critical piece of the vehicle hence it failing inspection due to rust. The vehicle has not (yet) been inspected by the local dealership to confirm the issue and there were no warning symptoms prior to it failing inspection.
NHTSA complaint #11702794 — an unverified report by a vehicle owner.
Pacifica, CA
SEAT BELTS
After four years of owning this vehicle purchased new, the passenger side seatbelt warning light came on the dash. It indicated the seatbelt was not buckled while no one was sitting in the passenger seat. When buckled the light went out. Brought it to the attention of Nissan, Service every year when they would clear the code and it would be good for a month or two, and the light would come back on like before. Last month on May 9, I brought the vehicle in again and asked for a thorough assessment. Nissan service said to make the light go out they would have to replace two passenger side occupancy sensors, totaling $1800 parts and labor. They did not have the parts on hand, I left with the vehicle only to find out that the intermittent seatbelt light that would go out when buckled, stayed on continuous now. Also noticed the illuminated airbag light stating the airbag was off. And that was also on at all times whether someone was in the passenger seat or not. When purchasing the vehicle new we also purchased a gold preferred extended warranty, that I believed would cover these parts. But Nissan, consumer affair said the the warranty will not cover those items. After a month of trying to get Nissan, service and consumer affairs to work with me, still no help. Searching online I found Nissan, has had numerous issues and even some recalls with occupancy sensors in the seats of many vehicles. It seems to be an ongoing issue with Nissan, regarding earlier model vehicles and newer models. Thank you for your time and your help.
NHTSA complaint #11665950 — an unverified report by a vehicle owner.
Pacifica, CA
AIR BAGS
After four years of owning this vehicle purchased new, the passenger side seatbelt warning light came on the dash. It indicated the seatbelt was not buckled while no one was sitting in the passenger seat. When buckled the light went out. Brought it to the attention of Nissan, Service every year when they would clear the code and it would be good for a month or two, and the light would come back on like before. Last month on May 9, I brought the vehicle in again and asked for a thorough assessment. Nissan service said to make the light go out they would have to replace two passenger side occupancy sensors, totaling $1800 parts and labor. They did not have the parts on hand, I left with the vehicle only to find out that the intermittent seatbelt light that would go out when buckled, stayed on continuous now. Also noticed the illuminated airbag light stating the airbag was off. And that was also on at all times whether someone was in the passenger seat or not. When purchasing the vehicle new we also purchased a gold preferred extended warranty, that I believed would cover these parts. But Nissan, consumer affair said the the warranty will not cover those items. After a month of trying to get Nissan, service and consumer affairs to work with me, still no help. Searching online I found Nissan, has had numerous issues and even some recalls with occupancy sensors in the seats of many vehicles. It seems to be an ongoing issue with Nissan, regarding earlier model vehicles and newer models. Thank you for your time and your help.
NHTSA complaint #11665950 — an unverified report by a vehicle owner.
Waikoloa, HICrash
VEHICLE SPEED CONTROL
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
Waikoloa, HICrash
UNKNOWN OR OTHER
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
On [XXX], I was slowly pulling into my driveway, took my foot off the accelerator and turned the steering wheel slightly to the right as the driveway is L shaped. Suddenly, the car sped up towards the garage door. I looked down quickly to see if I’d somehow pressed the accelerator by accident but I had not. I slammed on the brakes as hard as I could but the car kept going and smashed into the garage door and the corner of the garage, causing close to $20k in property damage. The hood and front bumper were badly caved in at the point of impact and pieces of the undercarriage were on the ground. The air smelled like rubber and there were tire marks on the driveway here I had slammed on the brakes. The airbags did not deploy. The Automatic Braking System did not work. There were no warning messages or lamps. The only unusual symptom that I noticed was that on my way home from Kona, when I was pulling up slowly to a traffic light, the car seemed to hesitate a couple of times, which seemed odd but not severe enough for me to be concerned about a wreck. That occurred about a half hour before the incident. I was not physically injured but I have been very shook up and depressed since the incident. If this had happened on the highway, I could have been killed and the car could have killed others on the road. I reported the collision to USAA immediately and, on their advice, I had it towed to Kona Nissan, the dealership where I purchased the vehicle and where I have had it serviced. The expectation was that they would perform diagnostics on the vehicle but they won’t touch it, nor will they talk to USAA. I had taken the car in when it was recalled for the VCM issues and I don’t believe it was fixed properly. Or the repair wasn’t effective. The car is at Gerber Body Shop in Kona, Hawaii. Please arrange inspection with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11661349 — an unverified report by a vehicle owner.
Louisville, KY
VEHICLE SPEED CONTROL
After hard acceleration then releasing the accelerator pedal, the vehicle does not slow as expected and, at times, will actually continue to accelerate. The vehicle will slow as expected when the brake is applied, but will again gradually accelerate when the brake is released. If slowed to a stop, the vehicle may begin to accelerate once the brake is released. This issue does not occur after normal acceleration. The issue may be related to NHTSA Recall Number 23V-494, which repairs have not been addressed for the subject vehicle, although the issue occurs regardless of the state or change-of-state of the e-pedal switch or cruise control function, both of which are mentioned in that recall. This issue has occurred on multiple occasions in the time that I have owned the car (approx 13 months.) There is no correlation with weather conditions or initial or final speed. The only consistent variable is rate of acceleration.
NHTSA complaint #11647735 — an unverified report by a vehicle owner.
Louisville, KY
ENGINE
After hard acceleration then releasing the accelerator pedal, the vehicle does not slow as expected and, at times, will actually continue to accelerate. The vehicle will slow as expected when the brake is applied, but will again gradually accelerate when the brake is released. If slowed to a stop, the vehicle may begin to accelerate once the brake is released. This issue does not occur after normal acceleration. The issue may be related to NHTSA Recall Number 23V-494, which repairs have not been addressed for the subject vehicle, although the issue occurs regardless of the state or change-of-state of the e-pedal switch or cruise control function, both of which are mentioned in that recall. This issue has occurred on multiple occasions in the time that I have owned the car (approx 13 months.) There is no correlation with weather conditions or initial or final speed. The only consistent variable is rate of acceleration.
NHTSA complaint #11647735 — an unverified report by a vehicle owner.
at 79,545 milesColumbus, OH
ELECTRICAL SYSTEM
The contact owns a 2018 Nissan Leaf. The contact stated that after his wife had parked in a parking garage, the vehicle was restarted and driven in 17-degree Fahrenheit weather when the vehicle lost motive power. The "Service EV System, No Power" message was displayed. The contact's wife pulled over and had the vehicle towed to the dealer. The contact stated that the battery had previously been replaced. The dealer determined that the failure was caused by a frozen battery. After the battery had thawed, the battery was able to be recharged. No repair was recommended. The contact related the failure to the variable voltage control system and the 12-Volt battery amp-hours (Ah). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,545.
NHTSA complaint #11644634 — an unverified report by a vehicle owner.
Elizabeth, NJ
POWER TRAIN
Vehicle randomly shuts down when car is underload traveling at highway speed up an incline and with the climate on. Diagnostics are showing multiple cells that are bad in the main battery manufacturer is stating that it is normal wear and it is normal. I’ve only had the car for 300 miles. It was a previously owned car that was supposed to carry an eight year warranty on the drivetrain and battery. They are not honoring the warranty and the vehicle is dangerous to drive and in fact cannot be driven the situation occurred on three occasions where the vehicle just randomly shuts down on the freeway in the middle of the highway. This is a serious concern that will definitely cause injury or death. I attached photos of two occasions when the battery discharged almost immediately, and the one photo shows on the vehicle was completely disabled. I have more supportive photographs and computer printouts from diagnostics if requested..
NHTSA complaint #11642814 — an unverified report by a vehicle owner.
Elizabeth, NJ
ELECTRICAL SYSTEM
Vehicle randomly shuts down when car is underload traveling at highway speed up an incline and with the climate on. Diagnostics are showing multiple cells that are bad in the main battery manufacturer is stating that it is normal wear and it is normal. I’ve only had the car for 300 miles. It was a previously owned car that was supposed to carry an eight year warranty on the drivetrain and battery. They are not honoring the warranty and the vehicle is dangerous to drive and in fact cannot be driven the situation occurred on three occasions where the vehicle just randomly shuts down on the freeway in the middle of the highway. This is a serious concern that will definitely cause injury or death. I attached photos of two occasions when the battery discharged almost immediately, and the one photo shows on the vehicle was completely disabled. I have more supportive photographs and computer printouts from diagnostics if requested..
NHTSA complaint #11642814 — an unverified report by a vehicle owner.
Elizabeth, NJ
ENGINE
Vehicle randomly shuts down when car is underload traveling at highway speed up an incline and with the climate on. Diagnostics are showing multiple cells that are bad in the main battery manufacturer is stating that it is normal wear and it is normal. I’ve only had the car for 300 miles. It was a previously owned car that was supposed to carry an eight year warranty on the drivetrain and battery. They are not honoring the warranty and the vehicle is dangerous to drive and in fact cannot be driven the situation occurred on three occasions where the vehicle just randomly shuts down on the freeway in the middle of the highway. This is a serious concern that will definitely cause injury or death. I attached photos of two occasions when the battery discharged almost immediately, and the one photo shows on the vehicle was completely disabled. I have more supportive photographs and computer printouts from diagnostics if requested..
NHTSA complaint #11642814 — an unverified report by a vehicle owner.