236 of the 7,478 complaints filed about the Nissan Murano are about the steering — 3% of everything owners reported. The worst model year for it is 2007.
236
Complaints
3%
Share of all complaints
10
Crashes
0
Fires
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Completely lost function of the power steering No matter what I try to do, it seems that I have to continuously be pouring power steering fluid into it
NHTSA complaint #11749385 — an unverified report by a vehicle owner.
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While driving down the highway 5/10/26, the vehicle completely shut down at 75 MPH. The dash went black, everything shut down, and the steering wheel locked. No warning lights came on. I immediately hit the brakes and tried to veer to the right. Luckily, I was in the right lane and was able to get to the edge of the shoulder. My son and I sat there in shock. A few seconds later, I hit the ignition button, and the vehicle started right back up. My son and I were terrified by this. We could have been killed by someone hitting us.
NHTSA complaint #11736981 — an unverified report by a vehicle owner.
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I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.
NHTSA complaint #11736119 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.
NHTSA complaint #11732398 — an unverified report by a vehicle owner.
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My Power steering and Serpentine belt needs replaced as well with the pulley.
NHTSA complaint #11716140 — an unverified report by a vehicle owner.
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My father is a mechanic when I bought this car the first thing we noticed is it had a problem with actually driving so we tried fixing a couple things to get it to drive no matter what we do the car lags I cannot step on the pedal hard enough in some cases I have almost been hit I have two kids this car is absolutely a danger on the road. As I was driving my children to school the wheel became very hard to steer which I ended up in a ditch after 10 minutes I was able to start the car up again and drive out of the ditch. As I make tight turns the lights inside the car turn on the seatbelts in the back do not work my kids sit back there it’s a problem they both still have to be in car seats
NHTSA complaint #11710817 — an unverified report by a vehicle owner.
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The radio volume knob has an electrical defect. If you touch or use the volume knob the volume will automatically increase unexpectedly. This is a problem when driving. It will turn up so loud and unexpectedly that I have all most crashed my car. At this point the stereo is inoperable. Also was told the steering column has a crack. I bought this car brand new. That feels like a defective part and not something that the owner should have to replace, but should be the responsibility of the car maker.
NHTSA complaint #11702316 — an unverified report by a vehicle owner.
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Claim #11682497 follow up I’ll be attaching documents below
NHTSA complaint #11683631 — an unverified report by a vehicle owner.
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Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA Campaign 21V170000 (Transverse link/ball joint defect). Despite these active recalls being published in NHTSA’s database, Nissan Consumer Affairs has denied that my VIN is included, even though my vehicle is exhibiting the exact safety defects described: [insert brief description of your issues, e.g., steering instability, noises, or loss of control symptoms]. I have already provided Nissan with: - NHTSA campaign numbers - Recall notifications received through the Kelley Blue Book app - Documentation of my safety concerns Nissan has failed to provide a resolution. I request that NHTSA investigate whether additional VINs should be included in these recalls and ensure Nissan fulfills its obligations to correct these safety defects. I am prepared to supply copies of all recall notifications, correspondence with Nissan and, documentation of my vehicles defects upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11682497 — an unverified report by a vehicle owner.
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My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.
NHTSA complaint #11671154 — an unverified report by a vehicle owner.
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The contact owns a 2016 Nissan Murano. The contact stated while making a right turn from a complete stop, the vehicle lost motive power and the steering wheel became difficult to steer. The contact was able to pull to the shoulder of the road. No further information was available. The vehicle was then towed to the residence. The vehicle was later restarted and driven to the local dealer, where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA complaint #11654085 — an unverified report by a vehicle owner.
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Heard a snap, then lost brakes and steering, caused the car to go into a guard rail.
NHTSA complaint #11649085 — an unverified report by a vehicle owner.
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Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
NHTSA complaint #11628043 — an unverified report by a vehicle owner.
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Car power steering rack liking bad, car has 46k miles This car should be recalled, is got major issues with power steering rack, in which Nissan didn’t do it right do to parts shortage, this is dangerous for my kids this car can burn any second, if you telling me that car at 46 k has a major power steering leek I would never buy this car, we took our car into Nissan they do not want to fix this, they asking $2100 to fix for what Nissan did when they build a car, this has to be on recall list for all Nissan 2017, , local Nissan is ignoring this problem, we will sue , this is a dangerous problem to have on the car, it will catch a fire eventually, start resolving this to avoid law suits. Nissan is recalling more than 56,000 cars because of power-steering hoses that may leak fluid and potentially lead to fires. Nissan North America said the recall affects the 2013-2014 Murano vehicles. The problem stems from the power-steering hose clamp, which may not adequately secure the hose. That could allow the hose to detach and leak power-steering fluid, the company said. Power-steering fluid leaking onto a hot engine or exhaust pipes could cause a fire, Nissan said.
NHTSA complaint #11612843 — an unverified report by a vehicle owner.
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This car it was in the garage. I almost never use it only sometimes to go in the store and this cannot happen. The car who passed just 46,000. Steering Rack: Power steering rack and electronic power steering fluid - Power steering is very notchy. Upon inspection of vehicle found power steering rack leaking from the passenger side seal. Recommend replacing rack and bleeding power steering system. The steering wheel is attached to the steering rack by the steering shaft. When the steering wheel is turned, the steering rack interprets the directional input and pushes or pulls the front wheels in the desired direction. The steering rack is secured to the chassis.
NHTSA complaint #11610412 — an unverified report by a vehicle owner.
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Driving to work in the rain the vehicle began to sway when breaks were applied. The back of the vehicle went right and the car went left. I moved to the right lane and the vehicle fishtailed! I was totally afraid that I could drive into a ditch or be killed on the highway. I drove very slowly to the repair shop, after inspection, I needed struts but then the mechanic looked further and saw that the rear k-subframe was completely corroded and unable to be welded. The one piece was completely apart from the other. A danger to drive. Once I began to look for a replacement part, I began to see how many other Murano owners have had the same issues with the subframe rusting out. This is absolutely crazy that this part is not recalled as the part is defective in the construction of it. Nissan should be ashamed. My life and my daughter's was at risk. There are no warning lights to advise of this problem prior to its failure.
NHTSA complaint #11536135 — an unverified report by a vehicle owner.
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On 3/15/2023 while in traffic (0730) the traction light began to fash & the vehicle began to fishtail. Fortunately I was Abe to exit the expressway without an additional incident. Had the vehicle towed to Fred Martin Nissan in Akron, OH this is the dealer that has maintained my vehicle since 2010 & the only service department that has repaired my vehicle. I was advised the rear subframe was broken! 3/3/2023 I had the vehicle aligned at Fred Martin at which time I advised the vehicle pulled to the left while breaking & a noise intermittently was coming from the back of the vehicle. This incident could have cost me or another their life or serious injury! This is a HUGE safety risk & Nissan needs to address the issue immediately!
NHTSA complaint #11513541 — an unverified report by a vehicle owner.
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This is a 2020 Nissan Murano S. The vehicle has been well maintained and taken to the dealership for maintenance periodically. I usually take my vehicle to either Antwerpen Nissan Clarksville or Antwerpen Nissan Security. I took my vehicle to Antwerpen Nissan Security for a transmission flush and change. Shortly after that service I started to notice an oil smell coming into the cabin. I took it back to them twice and they did not see any leakage or anything to cause the smell. I later took my car to Antwerpen Clarksville. They didn't notice the smell but said I needed to replace both front lower control arms for $1655.88. Front lower control arms splitting, dry rotting. This car was purchased brand new and only had 62K miles. This appears to be premature wear and of course the warranty as passed, which would have been 5 years or 60,000 miles. Out of all the visits I had, no one seen this premature wear on the control arm until this visit. This doesn't happen overnight, and I think Nissan should cover this. My vehicle was seen at Antwerpen Nissan at 56k and inspected and the dealer never mentioned this issue.
NHTSA complaint #11501886 — an unverified report by a vehicle owner.
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The progressive rattling/ shaking from the steering wheel has led to some close calls driving on multi lane roads the curve to the left at all. I've never had a single service light turn on even though steering and wheel issues were apparent. Every bump and cranny on the road is felt causing disturbance in ability to steer especially during in town driving.
NHTSA complaint #11501584 — an unverified report by a vehicle owner.
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Please recall electrical system, started out the doors not locking and trunk wont open then inside lights would not come on. I put my steering wheel down lower and when I did the car would not start. The inside lights come on when the car wont start then when I move steering wheel back up the lights go back off and the car will start again. The all wheel drive lock button will not work and the all wheel drive kicks in and out on it's own while driving the vehicle. While my children and I were on our way to town the vehicle started to lose power and the steering wheel was hard to handle then the all wheel drive locked in and out and then power was back. It was scary and it almost caused me to crash and people to crash into me from sudden speed reduction. The mechanics I take my vehicles to told me I'll have to take it to a Nissan dealership to get the electrical system taken care of or replaced.
NHTSA complaint #11496604 — an unverified report by a vehicle owner.