Owners have filed 165 complaints
about the 1999 Nissan Quest with NHTSA between 1999 and 2013.
The largest single group is the acceleration & cruise control.
Across this model's run it ranks 7 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Nissan Quest. 50 means typical for this
model; 100 means roughly double.
Severity — 47
9.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.3%
10,000 – 24,999 miles
49.1%
25,000 – 49,999 miles
1534.1%
50,000 – 74,999 miles
1022.7%
75,000 – 99,999 miles
818.2%
100,000 – 149,999 miles
49.1%
150,000+ miles
24.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 1999peak 8Feb 2013
NHTSA investigations into the 1999 Nissan Quest
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04020Opened 26 Feb 2004Closed 24 Jun 2004EXTERIOR LIGHTING:HEADLIGHTS
FAILING HEADLIGHTS
NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT DEFORMATION TO THE HEADLIGHT CONNECTOR.IN APRIL 1999, THE SUPPLIER OF THE HEADLIGHT FOR NISSAN AND FORD CHANGED TO A BULB USING THE STAINLESS STEEL TERMINALS THAT DID NOT MEET ORIGINAL SPECIFICATIONS.ON JULY 17, 2000, THE SUPPLIER BEGAN USING A BULB MEETING THE VEHICLE MANUFACTURER'S SPECIFICATIONS.THIS PROBLEM CAN AFFECT INDEPENDENTLY EITHER HEADLI...
Recalls on the 1999 Nissan Quest
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V292002
STEERING:RACK AND PINION
VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.
Risk: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.
99V347002
EXTERIOR LIGHTING:TAIL LIGHTS
VEHICLE DESCRIPTION: MINIVANS AND LIGHT DUTY TRUCKS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB.
Risk: IF THE BULB FALLS OUT OF THE SOCKET, THE BRAKE OR TAIL LAMP FUNCTION CANNOT OCCUR.
VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE.
Risk: THERE IS ALSO A POTENTIAL FOR FUEL TANK SEPARATION OR FUEL LEAK, INCREASING THE RISK OF A FIRE.
99V056002
SEATS:MID/REAR ASSEMBLY
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH E-Z ENTRY SEATS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. IN SOME CASES, THE ACTUATOR SPRING IN THE LATCH COULD DEFORM AFTER REPEATED USE, CAUSING THE LATCH TO REMAIN IN THE UNLATCHED POSITION. IF THIS OCCURS, THE SEAT WILL SLIDE FREELY ON THE SEAT TRACK AND THE SPRINGS ON THE TRACK WILL MOVE THE SEAT TO THE EASY ENTRY POSITION TOWARD THE FRONT OF THE VEHICLE.
Risk: AN UNLATCHED SEAT TRACK COULD RESULT IN AN INCREASED RISK OF INJURY IN THE EVENT OF A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20002351,474 units in Canada
Steering
On certain vehicles, the retaining bolts for the steering rack mounting brackets may not have been torqued to the proper specification. This could eventually cause the steering rack to become loose to the point where difficulty in steering the vehicle may be experienced. Correction: Dealers will check steering rack mounting bolt torque and if the torque is insufficient, new bolts will be installed.
Recall 19992382,094 units in Canada
Lights And Instruments
On certain vehicles, the plastic socket for the stop/tail light bulb in the rear combination lamps may not have been molded properly resulting in loss of dimensional stability over time. This could cause a change in the dimensions of the socket lock tabs and could result in the bulb falling out of the socket when the rear hatch or tailgate is closed. Correction: Bulb sockets will be replaced.
Recall 19990702 units in Canada
Seats And Restraints
On certain vehicles, the easy entry and exit latch system on the second row right hand side captain's chair may have inadequate lubrication. In some cases the actuator spring may deform after repeated use, causing the latch to remain in the unlatched position. If this occurs, the seat will slide freely on the seat track and the springs on the track will move the seat to the easy entry position toward the front of the vehicle. An unlatched seat track could result in an increased risk of injury in the event of a crash. Correction: Vehicles will be inspected and latches will be lubricated or replaced as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesDeerfield, IL1 injured
VEHICLE SPEED CONTROL
NISSAN QUEST 1999. CRUISE CONTROL MALFUNCTION CAUSING THE VEHICLE TO GAIN SPEED AND GET OUT OF CONTROL. STOPPING THE VEHICLE BECOMES VERY DIFFICULT.
NHTSA complaint #10389887 — an unverified report by a vehicle owner.
Venice, FLCrash1 injured
AIR BAGS
PASSENGER IN 1999 NISSAN QUEST VAN. AT 40MPH, A CAR CUT US OFF RESULTING IN HEAD ON COLLISION. AIRBAGS ON BOTH DRIVER AND PASSENGER SIDE DID NOT DEPLOY.
NHTSA complaint #10291501 — an unverified report by a vehicle owner.
Roseville, CAFire
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 1999 NISSAN QUEST. THE CONTACT STATES THAT ON SATURDAY 10, 2005 WHILE DRIVING HIS VEHICLE CAUGHT ON FIRE. IT LOOKED AS IF IT STARTED FROM THE COOLANT FAN. THE DAMAGE $500-1000. THE CONTACT'S WIFE SMELLED SMOKE AND DROVE TO THE NEAREST PARKING LOT AND IT CAUGHT ON FIRE. THE VEHICLE WAS NOT DRIVING UNUSUAL BEFORE THIS HAPPENED. THE COOLING SYSTEM DID NOT HAVE A LEAK, BUT THE FAN MELTED BECAUSE THAT WAS WHERE THE FIRE STARTED. HE WAS UNSURE OF WHY THE FAN CAUGHT ON FIRE, BUT THE CONTACT BELIEVED IT WAS AN ELECTRICAL FIRE. HE CONTACTED THE POLICE AND THE FIRE DEPARTMENTS. THE DEALERSHIP WAS NOT CONTACTED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS TAKEN TO A MECHANIC. HE CONTACTED THE INSURANCE COMPANY, AND BECAUSE HE ONLY HAD LIABILITY NOTHING WAS COVERED. *AK
NHTSA complaint #10136203 — an unverified report by a vehicle owner.
at 99,335 milesArnold, MOCrash1 injured
AIR BAGS
MY WIFE WAS DRIVING APPROXIMATELY 40 MPH IN A 45 MPH ZONE. A VEHICLE IN FRONT OF HER HAD TO MAKE A SUDDEN STOP DUE TO ANOTHER MOTORIST IN FRONT OF IT WAS TURNING LEFT AND SHE APPLIED THE BRAKES AND COULD NOT STOP IN TIME AND SHE REAR ENDED THE DRIVER IN FRONT OF HER. NEITHER AIR BAG DEPLOYED IN THE 1999 NISSAN QUEST. WE HAVE CONTACTED OUR INSURANCE COMPANY (AMERICAN FAMILY) AND THE ADJUSTER SADI THAT THE AIR BAGS SHOULDN'T HAVE DEPLOYED DUE THE CRASH OF THE VEHICLE AND THE WAY IT HIT. MY WIFE SUSTAINED INJURIES OF HER BACK AND NECK IN THIS CRASH AND WE BELIEVE THE AIR BAGS SHOULD HAVE DEPLOYED. WE CONTACTED NISSAN AND THEY ALSO SAID THE BAGS SHOULD NOT HAVE DEPLOYED DUE TO NOT ENOUGH FORCE OF SOME BALL BEARING USED TO ACTIVATE THE AIR BAGS. THEY (NISSAN) SENT US A VHS TAPE ON AIR BAGS, BUT DECLINED TO SEND SOMEONE OUT TO INVESTIGATE THE VEHICLE. WE STILL HAVE THE VEHICLE IN OUR DRIVEWAY AND WOULD BE GRATEFUL OF ANY AND ALL HELP YOUR AGENCY COULD PROVIDE.
NHTSA complaint #10081108 — an unverified report by a vehicle owner.
at 54,000 milesPlainfield, ILCrash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING VEHICLE AT 30 MPH CONSUMER PRESSED BRAKE PEDAL AND HEARD A LOUD POPPING SOUND. BRAKE PEDAL WENT TO THE FLOOR, BUT VEHICLE WOULD NOT STOP UNTIL IT CAME TO REST ON ANOTHER VEHICLE. DEALER INFORMED THE CONSUMER THAT THE BRAKE MASTER CYLINDER BLEW OFF THE BRAKE BOOSTER.
NHTSA complaint #10034213 — an unverified report by a vehicle owner.
at 82,299 milesEnterprise, AL1 injured
ENGINE AND ENGINE COOLING:ENGINE
1999 NISSAN QUEST SE - I CHANGED THE SPARK PLUGS AFTER HEARING A TAPPING/CLACKING COMING FROM THE ENGINE & HAVING THE VAN HESITATE AT TIMES. THE OEM PLATINUM PLUGS ARE RATED FOR 100K MILES & THE VAN HAS 82K MILES. I HAD DIFFICULTY REMOVING ONE OF THE PLUGS. AFTER THE PLUG JAMMED I LOOKED IN THE "TUBE" WHERE YOU INSERT THE PLUG LOOKING FOR ANYTHING BLOCKING THE PLUG EXTRACTION. AFTER I REMOVED THE PLUG THE THREADS SHOWED NO SIGNS OF STRIPPING. I LOOKED IN THE "TUBE" AGAIN & STILL COULD NOT SEE ANYTHING. THE AREA OF THE PLUG BELOW THE "NUT PART" & ABOVE THE THREADS LOOKED MANGLED. AFTER INSERTING THE NEW PLUGS I TESTED THE ENGINE & HEARD A MUCH LOUDER NOISE. I TOWED IT TO THE DEALERSHIP TO MAKE ANY REPAIRS UNDER MY EXTENDED SERVICE PLAN (ESP). THE SERVICE WRITER CALLED & I APPROVED A $200 TEAR DOWN FEE THAT WOULD APPLY TO ANY REPAIRS NEEDED OR COVERED UNDER THE ESP. LATER THEY TOLD ME THEY WOULD NOT DO THE REPAIRS UNDER THE ESP AS A FOREIGN OBJECT DAMAGED THE PISTON/CYLINDER. THEY COULD NOT IDENTIFY THE OBJECT BUT SAID THAT SINCE NISSAN DID NOT MAKE THE REPAIRS THE ESP WOULD NOT COVER IT. I SPENT 3 DAYS FIGHTING WITH NISSAN'S CONSUMER RELATIONS DEPT & AN EXECUTIVE ASST. THIS LADY SAID NISSAN WOULD NOT COVER THE REPAIR. THE GENERAL MANAGER AT THE DEALERSHIP AGREED THAT HAD HIS TECH CHANGED THE PLUGS HE WOULD HAVE JUST AS LIKELY AS NOT HAD THE SAME PROBLEMS WITH THE SAME RESULTS. NOW SINCE I EXERCISED MY RIGHTS & APPEALED TO THE CORPORATE OFFICES OF NISSAN THE DEALERSHIP WILL NOT COMPLETE ANY REPAIRS. THEY WANT ME TO TOW MY VEHICLE ELSEWHERE AT MY EXPENSE & STILL PAY THEM THE $200 TEAR DOWN FEE THAT WAS TO BE APPLIED TOWARDS THE REPAIR. ALSO MY DISASSEMBLED ENGINE LIES ON THE GARAGE FLOOR AT THE DEALERSHIP. I HAVE MORE INFO & WELCOME ANY CONTACT OR SUGGESTIONS AT WMDRUMMOND@AOL.COM. THERE IS MORE INFORMATION AT WWW.NOTAGZ.COM/NISSAN INCLUDING CALL LOGS WITH BOTH NISSAN & THE DEALERSHIP. THERE ARE ALSO PICTURES OF THE DISASSEMBLED ENGINE & THE DAMAGE AT WWW.NOTAGZ.COM/ENGINE. *NLM
NHTSA complaint #10025144 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 102,000 milesVancouver, WA
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1999 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE HEADLIGHTS FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
NHTSA complaint #10496609 — an unverified report by a vehicle owner.
Hurricane, WV
STRUCTURE:BODY
THE DOOR LATCH TO THE BACK SIDE OF THE DRIVERS SIDE SLIDING DOOR CAME OFF AND NOW THE DOOR WILL NOT LATCH. THIS HAPPENED WHILE CAR WAS STOPPED.
NHTSA complaint #10452879 — an unverified report by a vehicle owner.
Hurricane, WV
LATCHES/LOCKS/LINKAGES
THE DOOR LATCH TO THE BACK SIDE OF THE DRIVERS SIDE SLIDING DOOR CAME OFF AND NOW THE DOOR WILL NOT LATCH. THIS HAPPENED WHILE CAR WAS STOPPED.
NHTSA complaint #10452879 — an unverified report by a vehicle owner.
at 50,000 milesDeerfield, IL
POWER TRAIN
NISSAN QUEST 1999. GAS PEDAL IS BLOCKING AND REQUIRES REVERE STRENGTH TO BE PUSHED. THIS HAPPENS SEVERAL TIMES DURING THE DAY. ONCE THE PEDAL IS PUSHED HARD THE VEHICLE SUDDENLY THRUSTS, CAUSING POSSIBLE DAMAGE TO THE ENGINE AND TRANSMISSION. THIS ALSO CAUSES THE VEHICLE TO SUDDENLY GAIN MUCH SPEED AND REQUIRES EXTRA CONTROL BY THE DRIVER. I AM SEEING MANY COMPLAINTS ON THIS WEBSITE REGARDING THE SAME ISSUE (REFERD TO AS 'GAS PEDAL STICKING').
NHTSA complaint #10389886 — an unverified report by a vehicle owner.
at 140,000 milesDeerfield, IL1 injured
VEHICLE SPEED CONTROL
NISSAN QUEST 1999. CRUISE CONTROL MALFUNCTION CAUSING THE VEHICLE TO GAIN SPEED AND GET OUT OF CONTROL. STOPPING THE VEHICLE BECOMES VERY DIFFICULT.
NHTSA complaint #10389887 — an unverified report by a vehicle owner.
at 50,000 milesDeerfield, IL
ENGINE AND ENGINE COOLING:ENGINE
NISSAN QUEST 1999 STARTED HAVING SEVERE ENGINE PROBLEMS AS 50,000 MILES AND JUST 5 YEARS OF USE. THE VEHICLE IS SIMILAR TO FORD WINDSTAR AND MERCURY VILLAGES AND WAS MANUFACTURED IN ONE OF THEIR PLANTS. FORD HAS ISSUED MANY RECALLS TO ADDRESS THESE ISSUES. NISSAN IS HAS DENIED ANY PROBLEMS WITH THE VEHICLES.
NHTSA complaint #10389885 — an unverified report by a vehicle owner.
at 40,000 milesDeerfield, IL
STRUCTURE:BODY
1999 NISSAN QUEST STARTED RUSTING SEVERELY AFTER ONLY 30,000 MILES AND 4 YEARS OF USE.
NHTSA complaint #10389883 — an unverified report by a vehicle owner.
at 50,000 milesDeerfield, IL
ENGINE AND ENGINE COOLING
NISSAN QUEST 1999. GAS PEDAL IS BLOCKING AND REQUIRES REVERE STRENGTH TO BE PUSHED. THIS HAPPENS SEVERAL TIMES DURING THE DAY. ONCE THE PEDAL IS PUSHED HARD THE VEHICLE SUDDENLY THRUSTS, CAUSING POSSIBLE DAMAGE TO THE ENGINE AND TRANSMISSION. THIS ALSO CAUSES THE VEHICLE TO SUDDENLY GAIN MUCH SPEED AND REQUIRES EXTRA CONTROL BY THE DRIVER. I AM SEEING MANY COMPLAINTS ON THIS WEBSITE REGARDING THE SAME ISSUE (REFERD TO AS 'GAS PEDAL STICKING').
NHTSA complaint #10389886 — an unverified report by a vehicle owner.
at 78,000 milesNEW Haven, CT
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 5 MPH INTO A THE PARKING LOT THE VEHICLE BEGAN TO IDLE EXCESSIVELY UNTIL SHE SHIFTED IT INTO NEUTRAL GEAR AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE SPEED CONTROL SENSOR FAILED. THE DEALER ALSO STATED THAT THE BRAKE SYSTEM NEEDED TO BE REPAIRED. THE ESTIMATED REPAIR COST WAS $875. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
NHTSA complaint #10305837 — an unverified report by a vehicle owner.
at 78,000 milesNEW Haven, CT
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 5 MPH INTO A THE PARKING LOT THE VEHICLE BEGAN TO IDLE EXCESSIVELY UNTIL SHE SHIFTED IT INTO NEUTRAL GEAR AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE SPEED CONTROL SENSOR FAILED. THE DEALER ALSO STATED THAT THE BRAKE SYSTEM NEEDED TO BE REPAIRED. THE ESTIMATED REPAIR COST WAS $875. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
NHTSA complaint #10305837 — an unverified report by a vehicle owner.
Venice, FLCrash1 injured
AIR BAGS
PASSENGER IN 1999 NISSAN QUEST VAN. AT 40MPH, A CAR CUT US OFF RESULTING IN HEAD ON COLLISION. AIRBAGS ON BOTH DRIVER AND PASSENGER SIDE DID NOT DEPLOY.
NHTSA complaint #10291501 — an unverified report by a vehicle owner.
at 101,000 milesMurfreesboro, TN
SERVICE BRAKES, HYDRAULIC
MY WIFE WAS DRIVING OUR 1999 NISSAN QUEST ON THE INTERSTATE THE FIRST TIME THE DRIVER FRONT BRAKE LOCKED UP. SHE DROVE THE VEHICLE TO STONES RIVER NISSAN OF MURFREESBORO, TN WHERE THEY REPLACED THE BRAKE CALIPERS, HOSES, ROTORS, AND PADS. THE BRAKE PADS WORE OUT AFTER ONLY 8K MILES. TOOK THE VEHICLE TO A DIFFERENT SHOP TO HAVE A TIRE REPAIRED AND THE PADS REPLACED AND THE DRIVER'S FRONT LOCKED UP AGAIN ON THE TECHNICIAN WHILE ROAD TESTING HIS REPAIR. THIS SHOP INSISTED ON REPLACING THE DRIVER FRONT BRAKE HOSE DESPITE KNOWING IT WAS RELATIVELY NEW. THIS DID NOT WORK & THEY REPLACED THE BRAKE CALIPER (AGAIN) AND GAVE UP AFTER IT LOCKED UP YET AGAIN. THEY TOWED IT TO SR NISSAN, WHO DIAGNOSED A BAD MASTER CYLINDER & REPLACED IT. DRIVER FRONT BRAKE STILL LOCKED UP AT THE SHOP, NOW DIAGNOSING BAD ABS ACTUATOR THEY SAY WAS CAUSED BY THE SEALS INSIDE THE MC DETERIORATING. MY OPINION IS THAT THIS IS A DESIGN DEFECT, IF PARTICULATES FROM A MC CAN FLOAT AND CLOG AN ABS ACTUATOR TO THE POINT THAT LOCKUP OF AN INDIVIDUAL BRAKE OCCURS. ABS IS SUPPOSED TO PREVENT LOCKUP, NOT CAUSE IT. THE BRAKES ARE ACTUALLY FORD DESIGN AND IMPLEMENTATION. I KNOW SOMEONE WHO ALSO HAD A FORD EXPLORER AND THE PASSENGER FRONT BRAKE LOCKED UP ON HER INTERMITTENTLY LIKE MY WIFE'S HAS. THE ABS ACTUATOR IS NOT AVAILABLE NEW ANYMORE, MY ONLY RECOURSE IS TO INSTALL A JUNK PART WHICH IS MOST LIKELY DEFECTIVE. I THINK BOTH COMPANIES NEED TO BE INVESTIGATED AND I THINK NISSAN SHOULD HAVE TO FIND A NEW PART AND PAY FOR INSTALLATION COSTS.
NHTSA complaint #10273147 — an unverified report by a vehicle owner.
at 108,000 milesMurfreesboro, TN
PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
TL*THE CONTACT OWNS A 1999 NISSAN QUEST. WHILE DRIVING 70 MPH, THE FRONT DRIVER'S SIDE BRAKES LOCKED UP. THE CONTACT HAD A DIFFICULT TIME CONTROLLING THE VEHICLE, BUT MANAGED TO DRIVE TO THE DEALER. THE DEALER STATED THAT THE BRAKE HOSE WAS THE CAUSE OF THE FAILURE AND THE BRAKING COMPONENTS OVERHEATED. THE DEALER SUGGESTED THAT THE ROTORS, PADS, CALIPER, AND HOSE ON BOTH SIDES OF THE VEHICLE BE REPLACED. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED 8,000 MILES LATER. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY REPLACED THE PADS AND TURNED THE ROTORS. THE MECHANIC TEST DROVE THE VEHICLE AND THE DRIVER'S SIDE BRAKES LOCKED UP AGAIN. THE DEALER REPLACED ALL THE COMPONENTS AGAIN AND RECHARGED THE CONTACT OVER $300. THE DEALER CURRENTLY STATES THAT THE ABS ACTUATOR NEEDS TO BE REPLACED. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #10273140 — an unverified report by a vehicle owner.
at 20,000 milesSouthwest Ranches, FL
TIRES
REASONABLY NEW TIRES BLEW OUT ON INTERSTATE 75 CAUSING ACCIDENT, NEARLY FATAL. LUCKILY NO OTHER VEHICLES INVOLVED ALTHOUGH VEHICLE TRANSVERSE THREE LANES OF TRAFFIC TO GET TO THE MEDIAN AND ENDED UP FACING ONCOMING TRAFFIC.. EXTENSIVE DAMAGE TO THE VEHICLE BUT NO INJURIES. OBVIOUSLY DEFECTIVE TIRES.
NHTSA complaint #10231071 — an unverified report by a vehicle owner.
at 155,000 milesOswego, NY
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT SHUT OFF AGAIN AND WAS TOWED TO A MECHANIC. TWENTY MINUTES AFTER THE ENGINE SHUT OFF THE CHECK ENGINE LIGHT ILLUMINATED. FOUR MECHANICS HAVE DIAGNOSED THE FAILURE AND STATED THAT THE DISTRIBUTOR CAP WAS BLOWN AND CAUSED BY THE IGNITION. THE VEHICLE WAS PURCHASED WITH A BLACK BOX ON THE RIGHT SIDE UNDER THE STEERING WHEEL. THE BLACK BOX ALLOWED THE DEALER TO SHUT THE ENGINE OFF IF THE PAYMENTS WERE NOT MADE. A MECHANIC ALSO STATED THAT THE BLACK BOX SHOULD BE CHECKED AND COULD ALSO HAVE CAUSED THE FAILURE. THE DEALERS MECHANIC QUOTED HER $1,000 TO REPLACE THE DISTRIBUTOR CAP AND ORDERED THE PART FOR A HIGHER PRICE THAN QUOTED WITHOUT HER APPROVAL. THE FAILURE AND CURRENT MILEAGES WERE 155,000.
NHTSA complaint #10224030 — an unverified report by a vehicle owner.
at 159,328 milesNavarre, FL
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 NISSAN QUEST. THE VEHICLE HAS COOPER TRENDSETTER SE, SIZE P205/75R15 TIRES. THE CONTACT STATED THAT SHE SAW A DEFECTIVE TREND IN SEVERAL COOPER TIRES THAT SHE PURCHASED. SHE BOUGHT FOUR TIRES INITIALLY IN AUGUST OF 2006. IN NOVEMBER OF 2006, THE CONTACT RETURNED ONE TIRE BECAUSE IT WAS DEFECTIVE. ON DECEMBER 23, 2007, THE TIRES EXPERIENCED TREAD SEPARATION WHILE DRIVING 55 MPH. BOTH PASSENGER SIDE TIRES SEPARATED. THE CONTACT PURCHASED NEW TIRES. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS INVALID. THE PURCHASE DATE, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 174,500 AND FAILURE MILEAGE WAS 159,328.
NHTSA complaint #10216623 — an unverified report by a vehicle owner.
Hellertown, PA
ENGINE AND ENGINE COOLING:ENGINE
IN MAY 1999, NISSAN CORP SOLD ME DEFECTIVE NISSAN QUEST. EVERY 2-3 YEARS THIS VEHICLE DEVELOPS EXCESSIVE CARBONOUS DEPOSITS IN THE PART OF THE ENGINE CALLED THE THROTTLE-BODY ASSEMBLY. THESE DEPOSITS CAUSE THE ACCELERATOR PEDAL TO REQUIRE INCREASED EFFORT TO PUSH THE PEDAL ACCELERATOR DOWN (STICKY PEDAL). BEING THE ONLY OWNER OF THIS VEHICLE, I ALREADY HAD TO CLEAN THE THROTTLE-BODY 3 TIMES. THIS DEFECT WAS RECOGNIZED AND SETTLED BY NISSAN CORP IN CLASS ACTION IN 2003, PLEASE SEE THE COPY OF THE FIRST PAGE OF SETTLEMENT LETTER ENCLOSED. MY DEALERSHIP, ROTHROCK, IN ALLENTOWN PA CLEANED THE THROTTLE FOR THE LAST, 3RD TIME IN DECEMBER 2003 AT NO CHARGE, PLEASE SEE THE COPY OF INVOICE ENCLOSED. THE THROTTLE NEEDS TO BE CLEANED AGAIN. MY LATEST DISCUSSION WITH NISSAN REP, ERICA, 1-800-647-7261 EXT 57741, FILE N 5812745 WAS ON 8/10/07. NISSAN REFUSES TO CLEAN AT NISSAN'S EXPENSE EXPLAINING THAT A DIAGNOSIS MUST BE PERFORMED FIRST FOR $70.00 PER HOUR. I CONSIDER THIS NISSAN?S OFFER AS A DECEPTIVE WAY TO AVOID THE RESPONSIBILITY TO FIX THE NISSAN'S DEFECT AT NO CHARGE TO ME.
NHTSA complaint #10200751 — an unverified report by a vehicle owner.
Hellertown, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IN MAY 1999, NISSAN CORP SOLD ME DEFECTIVE NISSAN QUEST. EVERY 2-3 YEARS THIS VEHICLE DEVELOPS EXCESSIVE CARBONOUS DEPOSITS IN THE PART OF THE ENGINE CALLED THE THROTTLE-BODY ASSEMBLY. THESE DEPOSITS CAUSE THE ACCELERATOR PEDAL TO REQUIRE INCREASED EFFORT TO PUSH THE PEDAL ACCELERATOR DOWN (STICKY PEDAL). BEING THE ONLY OWNER OF THIS VEHICLE, I ALREADY HAD TO CLEAN THE THROTTLE-BODY 3 TIMES. THIS DEFECT WAS RECOGNIZED AND SETTLED BY NISSAN CORP IN CLASS ACTION IN 2003, PLEASE SEE THE COPY OF THE FIRST PAGE OF SETTLEMENT LETTER ENCLOSED. MY DEALERSHIP, ROTHROCK, IN ALLENTOWN PA CLEANED THE THROTTLE FOR THE LAST, 3RD TIME IN DECEMBER 2003 AT NO CHARGE, PLEASE SEE THE COPY OF INVOICE ENCLOSED. THE THROTTLE NEEDS TO BE CLEANED AGAIN. MY LATEST DISCUSSION WITH NISSAN REP, ERICA, 1-800-647-7261 EXT 57741, FILE N 5812745 WAS ON 8/10/07. NISSAN REFUSES TO CLEAN AT NISSAN'S EXPENSE EXPLAINING THAT A DIAGNOSIS MUST BE PERFORMED FIRST FOR $70.00 PER HOUR. I CONSIDER THIS NISSAN?S OFFER AS A DECEPTIVE WAY TO AVOID THE RESPONSIBILITY TO FIX THE NISSAN'S DEFECT AT NO CHARGE TO ME.
NHTSA complaint #10200751 — an unverified report by a vehicle owner.
PARKED MY QUEST AT WORK, AFTER WORK TRIED TO START MY VAN. ALARM ACTIVATED WITHOUT EVEN BEING SET IN THE FIRST PLACE. CAN NOT TURN THE ALARM OFF AND IT WILL NOT LET ME START MY VAN. NOW I AM WALKING AROUND.
NHTSA complaint #10198541 — an unverified report by a vehicle owner.
at 90,000 milesMilton, MA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL ON MY 1999 NISSAN QUEST STICKS QUITE OFTEN, SUCH THAT YOU MUST JAM YOUR FOOT ONTO THE PEDAL TO DEPRESS IT. THIS IS A DANGEROUS SITUATION AS WHEN YOU DO JAM THE PEDAL THE CAR MUST ACCELERATE QUICKLY INTO TRAFFIC. MY MECHANIC LOOKED AT THE PEDAL AND COULD NOT FIND ANY PROBLEM WITH IT, SINCE IT WOULDN'T STICK WHEN HE WAS TESTING IT. HOWEVER, IT DOES GET STUCK VERY OFTEN. I'VE SEEN POSTINGS ON THE WEB FROM OTHERS WHO ALSO STATE THE SAME PROBLEM WITH THIS VEHICLE. I WOULD LIKE TO JOIN THE GROWING LIST OF PEOPLE COMPLAINING ABOUT THIS TROUBLE IN CASE THERE IS A MAJOR ISSUE (I.E., DEATHS ON THE ROADWAY) RESULTING WHICH CAUSES THE VEHICLE TO BE RECALLED.* JB
NHTSA complaint #10183061 — an unverified report by a vehicle owner.
at 50,000 milesLexington, NC
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS.. APPROXIMATELY 3 YEARS AGO WE HAD THIS PROBLEM FIXED AT THE DEALERSHIP. NOT LONG AFTER THAT WE RECEIVED A NOTICE IN THE MAIL TELLING US IF WE HAD PROBLEMS WITH THE GAS PEDAL STICKING AND HAD PAID TO HAVE THIS REPAIRED THAT WE WOULD BE DUE A REFUND.. WE FILLED OUT THE REQUIRED PAPERWORK AND HAVE NEVER HEARD BACK FROM NISSAN.. I HAD FORGOTTEN ABOUT THIS UNTIL NOW.... WE ARE HAVING THE SAME PROBLEM AGAIN, WITH THE GAS PEDAL STICKING...........PLEASE ADVISE AS TO WHAT CAN BE DONE TO CORRECT THIS OVERSIGHT....AND CONTINUED PROBLEM.
NHTSA complaint #10165307 — an unverified report by a vehicle owner.
North LAS Vegas, NV
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER SIDE SLIDING DOOR HANDLE BROKE OFF WHEN ATTEMPTING TO OPEN THIS DOOR. THE DOOR COULD NO LONGER BE OPENED FROM EXTERIOR. OPERATED INTERMITTENTLY FROM INSIDE AFTERWARDS. CLEARLY A SAFETY HAZARD DURING EMERGENCIES AS PASSENGERS COULD NOT EXIT VEHICLE VIA THIS DOOR ANY LONGER.
NHTSA complaint #10159055 — an unverified report by a vehicle owner.
LA Puente, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS.
NHTSA complaint #10158172 — an unverified report by a vehicle owner.
Hanover Park, IL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
FIRST TIME WAS DONE AND CORRECTED ON 3/25/03 $176.00 VEHICLE SPEED CONTROL, INCREASED ACCELERATOR PEDAL RESISTANCE DUE TO AN ACCUMULATION OF THROTTLE-CHAMBER DEPOSIT. SECOND TIME WAS DONE 2/11/06 $139.99 BUT NOT CORRECTED. SUGGESTED TO CHANGE THE THROTTLE WITH COST OF $860.00.
NHTSA complaint #10151009 — an unverified report by a vehicle owner.
at 87,000 milesWest Chester, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STICKS. EXCESSIVE PRESSURE MUST BE APPLIED TO MAKE THE VEHICLE ACCELERATE. THE DEALERSHIP CLEANED THE THROTTLE A YEAR AND A HALF AGO, BUT THE PROBLEM RETURNED.
NHTSA complaint #10149383 — an unverified report by a vehicle owner.