FaultScore

FaultScore report

2013 Nissan Quest problems

Owners have filed 22 complaints about the 2013 Nissan Quest with NHTSA between 2014 and 2021. The largest single group is the transmission & drivetrain. Across this model's run it ranks 22 of 22 worst.

A

FaultScore 17/100

Higher is worse. Measured against the other years of the Nissan Quest.

How this is worked out

The numbers

22

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

95,852 mi

Median mileage at failure

Half of reported failures happened before this

37%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 8 vs 50 Severity 0 vs 50 Early failure 63 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 8
Against the median year of the Nissan Quest. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 63
37% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Nissan Quest

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Nissan Quest

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Transmission & Drivetrain 9 40.9%

Median failure at 101,000 miles

Other & Unspecified 3 13.6%

Median failure at 99,000 miles

Wheels 2 9.1%

Median failure at 2,505 miles

Tires 2 9.1%

Median failure at 11,500 miles

Body & Structure 2 9.1%

Median failure at 9,196 miles

Seat Belts 1 4.5%
Acceleration & Cruise Control 1 4.5%

Median failure at 101,000 miles

Brakes 1 4.5%

Median failure at 103,572 miles

Electrical System 1 4.5%

Median failure at 4,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 5.3%
1,000 – 9,999 miles 4 21.1%
10,000 – 24,999 miles 2 10.5%
50,000 – 74,999 miles 1 5.3%
75,000 – 99,999 miles 4 21.1%
100,000 – 149,999 miles 7 36.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2014 peak 4 Nov 2021

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Lula, GA

SEAT BELTS

Rear seat belt does not protect my child in both left and right.The left side doesn't even stop from a hard brake.

NHTSA complaint #11440575 — an unverified report by a vehicle owner.

at 103,572 miles LOS Angles, CA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO STOP BUT CONTINUED MOVING FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,572.

NHTSA complaint #11397804 — an unverified report by a vehicle owner.

at 10,000 miles Miami, FL

STRUCTURE:BODY

2013PEARL WHITE NISSAN QUEST WAS PURCHASED NEW. PAINT IS PEELING OFF ON THE HOOD AND REAR LIFT DOOR SHOWING PRIMED OR METAL SURFACE. VEHICLE WAS STATIONARY DURING THIS PROCESS.

NHTSA complaint #11387551 — an unverified report by a vehicle owner.

at 95,852 miles Layton, UT

POWER TRAIN

DRIVING DOWN THE FREEWAY, TRANSMISSION GAVE OUT AS WE WERE PULLING INTO THE EXIT. WERE ABLE TO CRUISE TO A READ. CVT COMPLETE FAILURE AT 95,852 MILES. HAVE ALWAYS LOVED NISSAN BUT HAVE HAD TWO MAJOR ISSUES IN THE LAST FEW MONTHS THAT HAVE LEFT A BAD TASTE

NHTSA complaint #11341757 — an unverified report by a vehicle owner.

at 95,852 miles Layton, UT

POWER TRAIN

CVT TRANSMISSION COMPLETE FAILURE

NHTSA complaint #11341764 — an unverified report by a vehicle owner.

Hephzibah, GA

POWER TRAIN

I WAS DRIVING AND UNABLE TO ACCELERATE. THE VEHICLE JUDDERS AT LOW SPEEDS. THERE IS A WINNING SOUND THAT COMES FROM THE ENGINE. I HAVE HAD MULTIPLE SENSORS REPLACED FOR THE CVT BUT NOTHING HAS FIXED THIS ISSUE.

NHTSA complaint #11341123 — an unverified report by a vehicle owner.

at 121,000 miles Mesquite, TX

POWER TRAIN

CVT (TRANSMISSION) BEGAN SLIPPING/JERKING AND DISENGAGING AT APPROXIMATELY 121,000 MILES. UPON INITIAL START UP THE SLIPPING/JERKING CAN BE NOTICED. ONCE VEHICLE REACHES NORMAL OPERATING TEMPERATURES (DRIVING CONDITIONS), ITS ABILITY TO ENGAGE IS HIT/MISS LEAVING VEHICLE RELATIVELY MOTIONLESS IN MIDDLE OF INTERSECTION AFTER A STOP/SLOW DOWN. THIS CONDITION LEAVES VEHICLE/OCCUPANTS IN A SERIOUS HAZARDOUS SITUATION, ESPECIALLY ATTEMPTING TO TURN THROUGH CROSS TRAFFIC.

NHTSA complaint #11246366 — an unverified report by a vehicle owner.

at 101,000 miles Dallas, TX

POWER TRAIN

I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS.

NHTSA complaint #11244870 — an unverified report by a vehicle owner.

at 101,000 miles Dallas, TX

VEHICLE SPEED CONTROL

I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS.

NHTSA complaint #11244870 — an unverified report by a vehicle owner.

at 101,000 miles Dallas, TX

UNKNOWN OR OTHER

I WAS DRIVING MY 2013 NISSAN QUEST, WHEN WITHOUT ANY WARNING IT STOP ACCELERATING, IT WOULD NIT GO FORWARD OR BACKWARDS. I WAS STUCK IN THE MIDDLE OF TRAFFIC WITH A CAR FULL OF MY FAMILY THIS IS VERY DANGEROUS. I NOTICED THAT WHEN THE A/C IS ON THE CAR WILL MOVE FORWARD OR BACKWARDS. THIS IS DANGEROUS AND WHEN MOVING AND YOU TURN RIGHT OR LEFT THE VAN STOPS ACCELERATING WITH OUT ANYWARNING NO CHECK ENGINE NOTHING . THIS PROBLEM NEEDS TO BE FIXED BEFORE A HOLE FAMILY LOSSES THERE LIFE DUE TO FAULTY WARNING AND THE TRANSMISSION NOT WORKING LIKE IT SHOULD, IT SOUNDS LIKE THIS IS AN ISSUE WITH A LOT OF THE SAME MODEL VANS.

NHTSA complaint #11244870 — an unverified report by a vehicle owner.

at 118,000 miles Woodridge, IL

POWER TRAIN

WE PURCHASED OUR 2013 NISSAN QUEST MINIVAN SIX YEARS AGO, AND THE CVT TRANSMISSION FAILED WHILE DRIVING HOME FROM CHURCH ON SUNDAY, MAY 5TH. AFTER GETTING GAS, I TRIED TO ACCELERATE AND THE ENTIRE FRONT STARTED VIBRATING AND VERY MINIMAL ACCELERATION ABILITY, 0-10MPH. I WENT FROM PARKING LOT ONTO CITY STREETS BARELY ABLE TO MOVE FORWARD/ACCELERATE. ONCE I WAS ON BIGGER STREET, SPEED LIMIT OF 40MPH, I STILL COULDN'TT ACCELERATE OVER 5-10MPH. PARKED IN THE DRIVEWAY;LATER IN AFTERNOON, INDEPENDENT MECHANIC CAME TO OUR HOUSE TO TEST CONTROL PANEL WITH CODE READER, HE CONFIRMED IT WAS THE TRANS. WE TEST DROVE TO DETERMINE IF WE COULD DRIVE 20-30 MINUTES TO NISSAN DEALER, BUT WE BARELY GOT A HALF A BLOCK FROM OUR HOUSE BEFORE WE LOST TOTAL ACCELERATION - COULD NOT MOVE FORWARD AT ALL. WE SHUT THE VAN OFF, RESTARTED IT WHICH ALLOWED US TO GO 5MPH & GET HOME. THE CVT TRANSMISSION NEEDS TO BE REPLACED IN ALL NISSAN MODELS. 6 YEAR OLD VAN, STILL OWE 10 CAR PAYMENTS W/LIMITED WARRANTY VALID UNTIL APRIL 2020, HOWEVER WE HAVE 118,000 MILES,SURPASSING 100K LIMIT. WE'VE READ ONLINE 1KS OF CONSUMER COMPLAINTS ON CVT TRANS FAILURE,SENTRA, ROGUE, MURANO, ALTIMA, QUEST. NISSAN REFUSES TO RECALL FOR CVT TRANS REPLACEMENT BECAUSE IT IS NOT DEEMED A SAFETY ISSUE. BEING UNABLE TO ACCELERATE ABOVE 10MPH IN HEAVY TRAFFIC WITH OUR KIDS IN THE VEHICLE IS A SAFETY ISSUE. NISSAN US CUST SERVICE REP GAVE US THE RUN AROUND: TOW VAN TO DEALER FOR NISSAN TEST THEN THE CASE WOULD BE REVIEWED (SHELL OUT $300) HOWEVER THERE IS NO GUARANTEE OF REPLACEMENT OF CVT TRANSMISSION BY NISSAN. I AM A TEACHER, THIS MINIVAN IS MY TRANSPORTATION TO/FROM SCHOOL. MY HUSBAND WORKS PART-TIME AS WAREHOUSE LABORER, SO WE CANNOT AFFORD TO REPLACE THE CVT TRANS FOR $5000. NISSAN CORPORATE NEEDS TO ADDRESS THIS SAFETY ISSUE INVOLVING THE CVT TRANS & REPLACE ALL CVTS & DEVELOP NEW TRANS. LIVES ARE AT STAKE.

NHTSA complaint #11206929 — an unverified report by a vehicle owner.

at 65,230 miles Gilbert, AZ

UNKNOWN OR OTHER

THIS ISSUE IS HAPPENING ON A CITY STREET, BOTH AT A STAND STILL AND IN MOTION. ALSO GOING BOTH STRAIGHT AND TURNING. EXTREMELY DANGEROUS!! OUT OF NOWHERE I WILL HAVE MY FOOT ON THE GAS PEDAL, AND IT ALMOST SEEMS LIKE NO GAS IS GETTING INTO THE SYSTEM. MY FOOT WILL BE ON THE GAS, AND NOTHING WILL HAPPEN. THE RPM GAUGE WON'T EVEN MOVE. IT'S ESPECIALLY SCARY WHEN THIS HAPPENS MID-TURN.

NHTSA complaint #11110890 — an unverified report by a vehicle owner.

Walnut, CA

POWER TRAIN

I'M EXPERIENCING WHINING NOISE WHILE ACCELERATING AND DECELERATING. I DID SOME RESEARCH AND LOTS OF PEOPLE COMPLAINED ABOUT THE SAME ISSUE. NISSAN DID EXTEND THE WARRANTY ON THE EARLIER MODELS. HOWEVER, IT DOENS'T INCLUDE MY MODEL AND YEAR.

NHTSA complaint #11102255 — an unverified report by a vehicle owner.

at 130,000 miles Glen Burnie, MD

POWER TRAIN

WHILE TAKING MY VAN OUT OF PARKING LOT, THE VAN WOULDN'T ACCELERATE DESPITE THE FACT THAT RPM GUAGE SHOWED PROPER RPM. I TRIED TO BACK THE VAN, BUT SAME SITUATION. I CHECKED ANY WARNING SIGN SUCH AS CHECK ENGINE BUT THERE WAS NO SUCH SIGN. EVENTUALLY THE VAN STARTED ACCELERATING VERY SLOWLY AND PICKED UP SOME SPEED. I STRAIGHT REACHED TO GLEN BURNIE TRANSMISSIONS SHOP AND THEIR MASTER TECHNICIAN CONDUCTED THE DIAGNOSTIC AND A DRIVE TEST. HE THEN INFORMED ME THAT ANTIFREEZE FROM RADIATOR HAS MIXED INTO TRANSMISSION AND CAUSED THE TRANSMISSION TOTALLY DAMAGED. HE TOLD ME THAT IT NEED A NEW TRANSMISSION AND RADIATOR. THE ESTIMATED CAST IS $4595 PLUS TAX. I THEN CHECKED WITH THE LOCAL NISSAN SERVICE AND THEIRIK SERVICE TECHNICIAN SAID THAT IT IS A VERY COMMON PROBLEM IN PATHFINDER AND QUEST EVEN WITHOUT WARNING. HE GAVE ME THE REPAIR ESTIMATE OF $ 7500. I AM TRULY UPSET WITH THIS MANUFACTURER MAJOR DEFECT THAT CAUSE SO MUCH ECONOMIC LOSS TO THE CUSTOMER. I WOULD REALY WANT NISSAN TO REPAIR THIS FOR FREE. WHILE DRIVING TO THE TRANSMISSION SHOP THE VAN WOULDN'T PICK UP ACCELERATION AT THE TRAFFIC LIGHTS AFTER STOP AND ALL THE VEHICLES BEHIND ME WERE JUMBLED UP AND IT MADE A SAFETY HAZARD FOR MOTORISTS AS WELL AS FOR THE PEDESTRIANS IN THE CROSSING.

NHTSA complaint #11058364 — an unverified report by a vehicle owner.

at 99,000 miles Saint Marys, GA

POWER TRAIN

WE PURCHASED A 2013 NISSAN QUEST IN NOVEMBER 2015. IT HAD AROUND 48-49K MILES ON IT AND CURRENTLY HAS 99K MILES ON IT. WHILE DRIVING IT YESTERDAY, IT BEGAN TO VIOLENTLY SHAKE UPON ACCELERATION BETWEEN 0 AND 45MPH. IT FELT EXACTLY LIKE DRIVING OVER RUMBLE STRIPS. WE TOOK IT TO THE CLOSEST MECHANIC, WHO TEST DROVE IT BEFORE PULLING IT INTO THE GARAGE TO CHECK THE AXELS. WHEN HE WENT TO PUT IT IN REVERSE TO BACK IT OUT OF THE GARAGE, THE TRANSMISSION COMPLETELY QUIT. THE MECHANIC INFORMED US AT THAT POINT THAT NISSANS WITH THE CVT TRANSMISSION WERE NOTORIOUS FOR HAVING THESE TYPES OF ISSUES. NO CHECK ENGINE OR TRANSMISSION LIGHTS EVER CAME ON.

NHTSA complaint #11052060 — an unverified report by a vehicle owner.

at 99,000 miles Saint Marys, GA

UNKNOWN OR OTHER

WE PURCHASED A 2013 NISSAN QUEST IN NOVEMBER 2015. IT HAD AROUND 48-49K MILES ON IT AND CURRENTLY HAS 99K MILES ON IT. WHILE DRIVING IT YESTERDAY, IT BEGAN TO VIOLENTLY SHAKE UPON ACCELERATION BETWEEN 0 AND 45MPH. IT FELT EXACTLY LIKE DRIVING OVER RUMBLE STRIPS. WE TOOK IT TO THE CLOSEST MECHANIC, WHO TEST DROVE IT BEFORE PULLING IT INTO THE GARAGE TO CHECK THE AXELS. WHEN HE WENT TO PUT IT IN REVERSE TO BACK IT OUT OF THE GARAGE, THE TRANSMISSION COMPLETELY QUIT. THE MECHANIC INFORMED US AT THAT POINT THAT NISSANS WITH THE CVT TRANSMISSION WERE NOTORIOUS FOR HAVING THESE TYPES OF ISSUES. NO CHECK ENGINE OR TRANSMISSION LIGHTS EVER CAME ON.

NHTSA complaint #11052060 — an unverified report by a vehicle owner.

at 10 miles Virginia Beach, VA

WHEELS

AT 9K MILES THESE BRIDGESTONE TIRES ARE WEARING ON THE EXTERIOR SIDE WALLS. DEALERSHIP SAYS IT IS BECAUSE OF ALIGNMENT! WE HAVE HAD THE ALIGNMENT DONE 3 TIMES OVER THE PAST 10K MILES! TIRES ARE NOW SHOWING WHITE 'WIRE' AND MUST BE REPLACED! ONCE AGAIN, DEALERSHIP SAYS ALIGNMENT ISSUE WHEN I TOOK IT IN! AND AGAIN, ALIGNMENT IS PERFECT! TIRES HAVE BEEN ROTATED EVERY 3-5K MIKES AT OIL CHANGE.THESE TIRES SHOULD NOT BE DOING THIS WITH ONLY 21K MILES ON THEM!

NHTSA complaint #10790416 — an unverified report by a vehicle owner.

at 18,000 miles Lafayette, LA

TIRES

THE TIRE LINE IS A22. THIS OPTION IS NOT AVAILABLE ON THE DROP-DOWN SELECTIONS. EXCESSIVE TIRE WEAR ON TOYO A22 TIRES. PURCHASED NEW NISSAN QUEST. AT 17,000 MILES TIRES ARE IN NEED OF REPLACING. AFTER SEARCHING THE INTERNET FOR COMPLAINTS/RATINGS ON THIS TIRE I HAVE FOUND SIMILAR STORIES FOR THIS TIRE ON THE NISSAN QUEST.

NHTSA complaint #10779596 — an unverified report by a vehicle owner.

at 8,393 miles Stevensville, MD

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2013 NISSAN QUEST. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, A CHILD CAME IN PROXIMITY WITH THE DOOR AND THE DOOR FAILED TO RETRACT ON TIME. THE CHILD WAS UNINJURED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER DIAGNOSED THAT THE SIDE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 8,393.

NHTSA complaint #10706266 — an unverified report by a vehicle owner.

at 5,000 miles Wrightsville Beach, NC

WHEELS

THE FRONT TIRES WEAR QUICKLY ON THE OUTSIDE EDGES. BOUGHT VAN NEW AND WITHIN 5,000 MILES THE FRONT TIRES WERE BALD ON OUTSIDE EDGE OF BOTH TIRES. ALIGNMENT WAS CHECKED AND DETERMINED TO BE IN SPEC. ROTATED TIRES TO BACK AND NOW ROTATED TIRES EXHIBITING SAME WEAR PATTERN. TIRES WILL NOT PASS INSPECTION DUE TO WEAR ON OUTSIDE EDGE AND LOOSE TRACTION IN WET WEATHER.

NHTSA complaint #10649498 — an unverified report by a vehicle owner.

at 5,000 miles Wrightsville Beach, NC

TIRES

THE FRONT TIRES WEAR QUICKLY ON THE OUTSIDE EDGES. BOUGHT VAN NEW AND WITHIN 5,000 MILES THE FRONT TIRES WERE BALD ON OUTSIDE EDGE OF BOTH TIRES. ALIGNMENT WAS CHECKED AND DETERMINED TO BE IN SPEC. ROTATED TIRES TO BACK AND NOW ROTATED TIRES EXHIBITING SAME WEAR PATTERN. TIRES WILL NOT PASS INSPECTION DUE TO WEAR ON OUTSIDE EDGE AND LOOSE TRACTION IN WET WEATHER.

NHTSA complaint #10649498 — an unverified report by a vehicle owner.

at 4,000 miles Dublin, OH

ELECTRICAL SYSTEM

IPOD CONNECTION FIRST WENT OUT. SAID "CHECK CONNECTED DEVICE". THEN THE DISPLAY SCREEN STARTED GOING OUT. WOULD EITHER NOT COME ON AT ALL, THEN COME ON LATER, OR SHORT OUT WHILE DRIVING WHICH ALSO CAUSED DVD TO NOT WORK AS WELL.

NHTSA complaint #10564615 — an unverified report by a vehicle owner.