Owners have filed 57 complaints
about the 2001 Nissan Quest with NHTSA between 2001 and 2015.
The largest single group is the body & structure.
Across this model's run it ranks 5 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Nissan Quest. 50 means typical for this
model; 100 means roughly double.
Severity — 100
45.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 74
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2001 Nissan Quest
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
712.3%
1 crashes, 1 fires · median 111,000 mi
Windows, Mirrors & Wipers
610.5%
Median failure at 50,000 miles
Brakes
58.8%
2 crashes, 0 fires · median 1,229 mi
Equipment & Accessories
47.0%
Median failure at 20,000 miles
Seat Belts
47.0%
1 crashes, 0 fires · median 116,568 mi
Tires
47.0%
1 crashes, 0 fires · median 14,700 mi
Airbags
47.0%
4 crashes, 2 fires · median 15,000 mi
Electrical System
47.0%
2 crashes, 2 fires · median 14,250 mi
Transmission & Drivetrain
47.0%
Median failure at 41,435 miles
Doors, Latches & Locks
35.3%
Median failure at 111,000 miles
Fuel & Propulsion
35.3%
2 crashes, 2 fires · median 15,000 mi
Engine & Cooling
35.3%
Median failure at 76,750 miles
Lights
23.5%
Other & Unspecified
11.8%
Median failure at 160,000 miles
Child Seats
11.8%
Acceleration & Cruise Control
11.8%
Median failure at 20,000 miles
Suspension
11.8%
Exactly what failed
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
513.5%
10,000 – 24,999 miles
1027.0%
25,000 – 49,999 miles
410.8%
50,000 – 74,999 miles
410.8%
75,000 – 99,999 miles
410.8%
100,000 – 149,999 miles
924.3%
150,000+ miles
12.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2001peak 4Jun 2015
Recalls on the 2001 Nissan Quest
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
00V338002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE THE PLASTIC TRIM COVER AROUND THE BASE OF THE FRONT SEAT SAFETY BELT BUCKLE TRAPPED BETWEEN THE SHOULDER OF THE RESTRAINT ANCHORAGE BOLT AND THE SEAT PEDESTAL. THIS COULD EVENTUALLY ALLOW THE SEAT BELT BUCKLE BOLT TO LOOSEN.
Risk: IN THE EVENT OF A CRASH, THE OCCUPANT SEATED IN THAT LOCATION MAY NOT BE ADEQUATELY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 134,000 milesCheyenne, WY1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 NISSAN QUEST GL. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INTERIOR, THE FRONT PASSENGER INTERIOR DOOR HANDLE CAUSED LACERATIONS TO THE CONTACT'S FINGERS. THE CONTACT STATED THAT THERE WERE SEVERAL SHARP, FINE METAL SHAVINGS ON THE INNER PART OF THE HANDLE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10480991 — an unverified report by a vehicle owner.
at 148,000 milesOceanside, CACrash1 injured
SEAT BELTS:REAR/OTHER
I WAS IN A LOW IMPACT WRECK--NO DAMAGE TO MY 2001 NISSAN QUEST VAN. MY 7 YEAR OLD SON WAS IN THE VERY BACK BENCH SEAT ON THE PASSENGER SIDE. WHEN I SLAMMED ON MY BRAKES TO AVOID BEING HIT BY THE OTHER VEHICLE MY SON'S SEAT BELT RELEASED AND HE WENT FLYING INTO THE FRONT PASSENGER SEAT AND THEN HIT THE SIDE DOOR. I WANT AN EXPLANATION AS TO WHY THE SEAT BELT BUCKLE FAILED IN A LOW IMPACT CRASH. I WILL BE TAKING IT TO A DEALERSHIP TO GET IT LOOKED AT. MY SON WAS INJURED IN THE CRASH AND HAD TO BE TRANSPORTED TO A TRAUMA UNIT.
NHTSA complaint #10203173 — an unverified report by a vehicle owner.
Abilene, TXCrash
TIRES:TREAD/BELT
2001 NISSAN QUEST TIRES EXPERIENCING TREAD SEPARATION.*MR WHEN THE TIRE SEPARATED IT CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND RESULTED IN THE VEHICLE SPINNING OFF THE HIGHWAY. THE REAR OF THE VEHICLE SUSTAINED DAMAGE.
NHTSA complaint #10136670 — an unverified report by a vehicle owner.
at 82,000 milesPaducah, KYCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING MY 2001 NISSAN QUEST VAN, TRAVELLING AT BETWEEN 30 AND 35 MPH, A DRIVER OF A FULL-SIZED PICKUP TRUCK COMING FROM A SIDE STREET, DIDN'T SEE HIS STOP SIGN. HE WAS ALSO TRAVELLING AT APPROXIMATELY 30-35 MPH. I NOTICED HIM ONLY IN TIME FOR MY FOOT TO REACH THE BRAKE PEDAL BEFORE IMPACTING THE PASSENGER SIDE OF HIS TRUCK AT THE REAR OF THE PASSENGER DOOR. THE IMPACT SPUN HIS VEHICLE 180 DEGREES AND MINE ABOUT 25, FROM THE DIRECTION OF ORIGINAL TRAVEL. IT TOOK APPROXIMATELY 1 SECOND FOR MY VEHICLE TO DECELERATE FROM 35 TO 0. THE IMPACT TO MY VEHICLE WAS FROM THE FRONT DRIVER'S SIDE ACROSS THE FRONT OF THE VEHICLE. THE DAMAGE WAS ENOUGH TO PUSH THE RADIATOR BACK AT ABOUT A 35 DEGREE ANGLE FROM VERTICLE. I SUSTAINED MINOR INJURIES AND THE OTHER PASSENGERS SUSTAINED NO TREATABLE INJURIES. IN MY OPINION THE AIRBAGS SHOULD HAVE DEPLOYED, BUT DIDN'T. THIS IS THE REASON FOR MY COMPLAINT.
NHTSA complaint #10120583 — an unverified report by a vehicle owner.
at 15,000 milesPhiladelphia, PACrashFire
AIR BAGS
INVOLVED IN A LOW IMPACT AUTO ACCIDENT (PROBABLY LESS THAN 40 MPH BECAUSE AIR BAGS WEREN'T EVEN DEPLOYED, NO INJURIES WHATSOEVER SUSTAINED BY MYSELF AND OTHER DRIVER, MINISCULE DAMAGE TO OTHER VEHICLE) IN 11/01. IMMEDIATELY CAR WAS ON FIRE WHICH RESULTED IN TOTAL LOSS OF VEHICLE. ALLEGING THAT THE NISSAN QUEST IS INHERENTLY UNSAFE DUE TO POOR FRONTAL DESIGN OF VEHICLE (SEE RESULTS OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY CRASH TEST RESULTS) - THIS IS RESULT OF MINIVAN CATCHING FIRE SO EASILY AND RAPIDLY. ATTEMPTS TO RESOLVE MATTER WITH NISSAN IGNORED (ASKED FOR REPLACEMENT OF ITEMS LOST IN CAR/AMT NOT COVERED BY GAP INSURANCE, APPROX. $5000 TOTAL). NOW WILL SEEK RECOVERY OF FUNDS VIA LAWSUIT.
NHTSA complaint #10070148 — an unverified report by a vehicle owner.
at 15,000 milesPhiladelphia, PACrashFire
FUEL SYSTEM, GASOLINE
INVOLVED IN A LOW IMPACT AUTO ACCIDENT (PROBABLY LESS THAN 40 MPH BECAUSE AIR BAGS WEREN'T EVEN DEPLOYED, NO INJURIES WHATSOEVER SUSTAINED BY MYSELF AND OTHER DRIVER, MINISCULE DAMAGE TO OTHER VEHICLE) IN 11/01. IMMEDIATELY CAR WAS ON FIRE WHICH RESULTED IN TOTAL LOSS OF VEHICLE. ALLEGING THAT THE NISSAN QUEST IS INHERENTLY UNSAFE DUE TO POOR FRONTAL DESIGN OF VEHICLE (SEE RESULTS OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY CRASH TEST RESULTS) - THIS IS RESULT OF MINIVAN CATCHING FIRE SO EASILY AND RAPIDLY. ATTEMPTS TO RESOLVE MATTER WITH NISSAN IGNORED (ASKED FOR REPLACEMENT OF ITEMS LOST IN CAR/AMT NOT COVERED BY GAP INSURANCE, APPROX. $5000 TOTAL). NOW WILL SEEK RECOVERY OF FUNDS VIA LAWSUIT.
NHTSA complaint #10070148 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 160,000 milesLebanon, OH
UNKNOWN OR OTHER
THE WHOLE UNDERNEATH OF MY VAN IS RUSTING OUT I WENT AND HAD IT CHECKED AND THEY SAID IT IS ONLY A MATTER OF TIME AND THE WHOLE VEHICLE WILL JUST DROP.
NHTSA complaint #10724066 — an unverified report by a vehicle owner.
at 145,000 milesArlington Heights, IL
ENGINE AND ENGINE COOLING
THE MAIN ENGINE SUPPORT FRAME MEMBER TO WHICH THE BOTTOM-FORWARD MOTOR MOUNT IS ATTACHED RUSTED COMPLETELY FREE WHERE IT ATTACHES AT THE AREA UNDER THE RADIATOR. THIS CAUSED THE ENTIRE ENGINE TO DROP. THE VEHICLE IS NO LONGER DRIVABLE. REPAIR REQUIRES EXTENSIVE STRUCTURAL WORK. THERE WAS NO INDICATION OF A PROBLEM IN ADVANCE OF THE INCIDENT. THE VEHICLE HAD BEEN SERVICE REGULARLY. THE COMPROMISED AREA WAS NOT PREVIOUSLY VISIBLE AS IT IS CONCEALED BY A SPLASH GUARD. THIS IS AN EXTREMELY UNSAFE CONDITION, ESPECIALLY WHEN TRAVELING AT SPEED, DUE TO POTENTIAL FOR LOSS OF CONTROL RESULTING FROM COMPROMISED STEERING, BRAKING AND OTHER SYSTEMS. NISSAN HAS NOT ISSUED ANY BULLETINS, RECALLS FOR INSPECTION, OR OTHER COMMUNICATION REGARDING THIS ISSUE. A BRIEF INTERNET SEARCH PRODUCES NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. MANY OF THE COMPLAINTS STATE NISSAN HAS BEEN UNRESPONSIVE TO COMPLAINTS.
NHTSA complaint #10615252 — an unverified report by a vehicle owner.
at 145,000 milesArlington Heights, IL
STRUCTURE
THE MAIN ENGINE SUPPORT FRAME MEMBER TO WHICH THE BOTTOM-FORWARD MOTOR MOUNT IS ATTACHED RUSTED COMPLETELY FREE WHERE IT ATTACHES AT THE AREA UNDER THE RADIATOR. THIS CAUSED THE ENTIRE ENGINE TO DROP. THE VEHICLE IS NO LONGER DRIVABLE. REPAIR REQUIRES EXTENSIVE STRUCTURAL WORK. THERE WAS NO INDICATION OF A PROBLEM IN ADVANCE OF THE INCIDENT. THE VEHICLE HAD BEEN SERVICE REGULARLY. THE COMPROMISED AREA WAS NOT PREVIOUSLY VISIBLE AS IT IS CONCEALED BY A SPLASH GUARD. THIS IS AN EXTREMELY UNSAFE CONDITION, ESPECIALLY WHEN TRAVELING AT SPEED, DUE TO POTENTIAL FOR LOSS OF CONTROL RESULTING FROM COMPROMISED STEERING, BRAKING AND OTHER SYSTEMS. NISSAN HAS NOT ISSUED ANY BULLETINS, RECALLS FOR INSPECTION, OR OTHER COMMUNICATION REGARDING THIS ISSUE. A BRIEF INTERNET SEARCH PRODUCES NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. MANY OF THE COMPLAINTS STATE NISSAN HAS BEEN UNRESPONSIVE TO COMPLAINTS.
NHTSA complaint #10615252 — an unverified report by a vehicle owner.
at 134,000 milesCheyenne, WY1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 NISSAN QUEST GL. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INTERIOR, THE FRONT PASSENGER INTERIOR DOOR HANDLE CAUSED LACERATIONS TO THE CONTACT'S FINGERS. THE CONTACT STATED THAT THERE WERE SEVERAL SHARP, FINE METAL SHAVINGS ON THE INNER PART OF THE HANDLE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10480991 — an unverified report by a vehicle owner.
at 131,000 milesBeaverton, OR
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 NISSAN QUEST. THE CONTACT ATTEMPTED TO OPEN THE DRIVERS SIDE SLIDING DOOR WHEN THE DOOR DETACHED FROM THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 131,000.
NHTSA complaint #10416572 — an unverified report by a vehicle owner.
at 125,137 milesST Augustine, FL
SEAT BELTS
THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT COME FREE. I HAD TO JIGGLE OUT OF THE SEAT TO EXIT THE VEHICLE. WHEN TAKEN TO THE DEALERSHIP THEY TOLD ME THE PART WAS GOING TO COST ME $39 TO REPLACE NOT INCLUDING LABOR. I HAD TO PAY TO FIX SINCE MY WIFE COULD NOT DRIVE THE VEHICLE WITHOUT THE SEATBELT WORKING CORRECTLY. IT STARTED TO LOCK UP ONCE IN A WHILE AND YOU JUST HAD TO BE SLOW WHEN UNBUCKLING THE SEATBELT. NOW IT WOULD NOT UNLOCK AT ALL. VEHICLE HAS BEEN GOOD OVER THE YEARS WITH ONLY ONE OTHER ISSUE THE DEALERSHIP CORRECTED THREE TIME BEFORE BEING HASSLE FREE. NO ONE COULD TELL ME WHY THE BUCKLE WOULD NOT OPEN JUST THAT I HAD TO PAY TO REPLACE.
NHTSA complaint #10374749 — an unverified report by a vehicle owner.
at 111,000 milesPueblo, CO
STRUCTURE:BODY
THE REAR MOST PASSENGER SIDE WINDOW BRACKET GETS IN THE WAY OF THE PASSENGER SIDE SLIDING DOOR, EFFECTIVELY LOCKING IT CLOSED. THE DOOR CANNOT BE OPENED FROM THE INSIDE AND SOMEONE ON THE OUTSIDE NEEDS TO USE A SHIM TO PUSH THE BRACKET BACK INTO PLACE TO PROVIDE ENOUGH CLEARANCE FOR THE DOOR TO OPEN.
NHTSA complaint #10360190 — an unverified report by a vehicle owner.
at 111,000 milesPueblo, CO
LATCHES/LOCKS/LINKAGES
THE REAR MOST PASSENGER SIDE WINDOW BRACKET GETS IN THE WAY OF THE PASSENGER SIDE SLIDING DOOR, EFFECTIVELY LOCKING IT CLOSED. THE DOOR CANNOT BE OPENED FROM THE INSIDE AND SOMEONE ON THE OUTSIDE NEEDS TO USE A SHIM TO PUSH THE BRACKET BACK INTO PLACE TO PROVIDE ENOUGH CLEARANCE FOR THE DOOR TO OPEN.
NHTSA complaint #10360190 — an unverified report by a vehicle owner.
at 66,590 milesElmont, NY
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON A MAJOR HIGHWAY THE BRAKE FLUID LEAKED OUT OF A RUSTY, CORRODED BRAKE LINE WHICH REDUCED BRAKING ABILITY. I HAD RUSTY PORTION OF THE BRAKE LINE REPLACED AT A SERVICE STATION.
NHTSA complaint #10343344 — an unverified report by a vehicle owner.
at 58,000 milesTulsa, OK
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2001 NISSAN QUEST. THE VEHICLE HAS TBC CLASSIC RADIO SR TIRES, SIZE 215-65R16 (NA). WHILE DRIVING 25 MPH, THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER SIDE TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO PULL OVER AND REPLACE THE TIRE. HE TOOK THE TIRE TO A TIRE SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 58,000.
NHTSA complaint #10229859 — an unverified report by a vehicle owner.
at 20,000 milesKalispell, MT
ELECTRICAL SYSTEM
AUTOMATIC WINDOWS DEFECTIVE ; REGULATORS AND MOTORS GRIND RESULTING IN HOT MOTOR SMELL AND WINDOWS FAILING TO OPERATE UP OR DOWN .DO NOT USE FOR FEAR OF FIRE AND NOT BEING ABLE TO CLOSE WINDOWS AT ALL. SAFETY CONCERNS AND FEAR OF ENTRAPMENT IF IN AN ACCIDENT..DEALER REFUSED TO FIX OR REPAIR DEFECTIVE DEVICES..
NHTSA complaint #10226449 — an unverified report by a vehicle owner.
at 20,000 milesKalispell, MT
EQUIPMENT
AUTOMATIC WINDOWS DEFECTIVE ; REGULATORS AND MOTORS GRIND RESULTING IN HOT MOTOR SMELL AND WINDOWS FAILING TO OPERATE UP OR DOWN .DO NOT USE FOR FEAR OF FIRE AND NOT BEING ABLE TO CLOSE WINDOWS AT ALL. SAFETY CONCERNS AND FEAR OF ENTRAPMENT IF IN AN ACCIDENT..DEALER REFUSED TO FIX OR REPAIR DEFECTIVE DEVICES..
NHTSA complaint #10226449 — an unverified report by a vehicle owner.
at 148,000 milesOceanside, CACrash1 injured
SEAT BELTS:REAR/OTHER
I WAS IN A LOW IMPACT WRECK--NO DAMAGE TO MY 2001 NISSAN QUEST VAN. MY 7 YEAR OLD SON WAS IN THE VERY BACK BENCH SEAT ON THE PASSENGER SIDE. WHEN I SLAMMED ON MY BRAKES TO AVOID BEING HIT BY THE OTHER VEHICLE MY SON'S SEAT BELT RELEASED AND HE WENT FLYING INTO THE FRONT PASSENGER SEAT AND THEN HIT THE SIDE DOOR. I WANT AN EXPLANATION AS TO WHY THE SEAT BELT BUCKLE FAILED IN A LOW IMPACT CRASH. I WILL BE TAKING IT TO A DEALERSHIP TO GET IT LOOKED AT. MY SON WAS INJURED IN THE CRASH AND HAD TO BE TRANSPORTED TO A TRAUMA UNIT.
NHTSA complaint #10203173 — an unverified report by a vehicle owner.
at 108,000 milesSalem, VA
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I PUT THE DRIVER'S SIDE SEAT BELT ON AND CAN NOT GET IT OFF, IT'S STUCK. I CAN NOT GET OUT OF MY SEAT BELT. IT WILL NOT UNBUCKLE. I HAD TO WIGGLE OUT OF IT TO EXIT THE VEHICLE. IF I WERE IN A WRECK I WOULD'VE DIED IN THAT SEAT BELT. I STILL CANNOT UNBUCKLE IT. I HAVE TO SLIP INTO THE SHOULDER PART TO EVEN DRIVE THE VEHICLE. MY AUTO MECHANIC TOLD ME THAT SOMETHING WAS WRONG WITH THE SPRING INSIDE THE LITTLE MECHANISM THAT HOLDS AND/OR RELEASES THE SEAT BELT BUCKLE. HE SAID HE WASN'T TOUCHING IT. HE SAID TO TAKE IT TO THE DEALERSHIP. I WILL DO THAT TOMORROW. BELOW, I AM ASKED TO LIST THE NUMBER OF FAILURES, I PUT ONE BUT IT IS ONGOING. IN OTHER WORDS, IT HAS FAILED EVERYTIME I HAVE TRIED TO UNBUCKLE IT. IT'S SIMPLY STUCK AND WILL NOT COME UNDONE.
NHTSA complaint #10183843 — an unverified report by a vehicle owner.
at 84,700 milesRonaoke, VA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE PASSENGER'S SIDE AUTOMATIC WINDOW STARTED MAKING A GRINDING NOISE, SLOWED AND EVENTUALLY STOPPED WORKING. I HAD TO PULL THE WINDOW UP WHILE WORKING THE BUTTON. THE SAME DAY THE DRIVER'S SIDE WINDOW WAS MAKING THE SAME SOUNDS AND ALSO FAILED. I TOOK OFF THE INSIDE OF THE PASSENGER'S DOOR, I NOTICED THAT A PLASTIC PIECE HOLDING A METAL CABLE ON THE WINDOW REGULATOR HAD BROKEN IN HALF. WHEN I CHECKED THE DRIVER'S DOOR I SAW IT HAD BROKEN IN THE SAME SPOT. I WAS LUCKY ENOUGH TO CATCH THE PROBLEM BEFORE BOTH MOTORS BURN OUT. THE FAILURE CAUSED THE CABLE TO TANGLE AROUND THE REGULATOR'S WHEEL ASSEMBLY, IT KINKED AND FRAYED THE CABLE. I WENT TO THE DEALERSHIP AND PURCHASED BOTH ASSEMBLIES AT A VERY STEEP PRICE. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD ALSO BE CONSIDERED A SAFETY RECALL FOR THE MANUFACTURER.
NHTSA complaint #10168418 — an unverified report by a vehicle owner.
at 92,000 milesST Petersburg, FL
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
MY MIDDLE DRIVERS SEAT BELT CLIP HAS BROKEN. ABOUT 3 MONTHS AGO THE SLEEVE IT IS IN STARTED TO SLIP AND COME LOOSE. UNTIL IT FINALLY CAME OFF AND FEEL APART. I WENT TO THE DEALER, AT FIRST THEY TOLD ME IT WAS NOT UNDER WARRANTY THEN WHEN I TOLD HIM IT HAD A LIFETIME WARRANTY HE CHECKED ON IT AND SCHEDULED ME WITH A SERVICE APPOINTMENT IN A WEEK. WHEN I BROUGHT IT IN FOR SERVICE, I WAS TOLD THEY NEEDED TO ORDER A PART AND IT WOULD TAKE A WEEK OR SO. IT HAS NOW BEEN 16 DAYS AND I HAVE NOT BEEN TOLD THE PART IS IN. WHEN I CALLED THEY PUT ME TO PARTS, BUT NO ONE ANSWERED AFTER 5 MINUTES. I CALLED THEM BACK AND DID NOT GET ANY ANSWER FROM THE SERVICE DEPARTMENT. NO ONE SEEMS CONCERNED THAT MY MINI VAN, WHICH IS USED TO HAUL CHILDREN, DOES NOT HAVE A WORKING SEAT BELT.
NHTSA complaint #10156338 — an unverified report by a vehicle owner.
at 66,654 milesWestminster, MD
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT*: THE CONTACT WHILE ATTEMPTING TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE IT RELEASED FROM THE TRACK AND THE BACK PORTION FELL TO THE GROUND. THE CONTACT MADE AN UNSUCCESSFUL ATTEMPT TO REATTACH THE DOOR. THE MANUFACTURER HAS NOT BEEN ALERTED.
NHTSA complaint #10149509 — an unverified report by a vehicle owner.
at 80,000 milesBlue Springs, MO
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE AUTOMATIC WINDOW SLOWED AND EVENTUALLY STOPPED WORKING. BECAUSE OF THE FAILURE WE HAD TO LEAVE OUR VEHICLE IN A PUBLIC PARKING LOT AT ONE POINT WITH THE WINDOW FULLY OPEN. THIS IS A SAFETY ISSUE AND INVITES THEFT AMONG OTHER THINGS. ONE MONTH LATER THE PASSENGER'S SIDE WINDOW WAS MAKING THE SAME SOUNDS AND ALSO FAILED. WHEN I TOOK OFF THE INSIDE OF BOTH DOORS, THE EXACT SAME FAILURE HAD OCCURRED. A PLASTIC PIECE HOLDING A METAL CABLE ON THE WINDOW REGULATOR HAD BROKEN IN HALF IN THE SAME SPOT ON BOTH WINDOWS. THE DRIVER'S SIDE FAILURE WAS SO BAD THAT IT ALSO CAUSED THE WINDOW'S MOTOR TO BURN OUT. I CAUGHT THE PASSENGER'S SIDE WINDOW'S SYMPTOMS IN TIME BEFORE IT HAD A CHANCE TO DESTROY THAT MOTOR. THE FAILURE ON THAT SIDE CAUSED THE CABLE TO TANGLE AROUND THE REGULATOR'S WHEEL ASSEMBLY. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD ALSO BE CONSIDERED A SAFETY RECALL FOR THE MANUFACTURER.
NHTSA complaint #10144648 — an unverified report by a vehicle owner.
Abilene, TXCrash
TIRES:TREAD/BELT
2001 NISSAN QUEST TIRES EXPERIENCING TREAD SEPARATION.*MR WHEN THE TIRE SEPARATED IT CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND RESULTED IN THE VEHICLE SPINNING OFF THE HIGHWAY. THE REAR OF THE VEHICLE SUSTAINED DAMAGE.
NHTSA complaint #10136670 — an unverified report by a vehicle owner.
at 37,870 milesColumbia, MD
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CALLER SAID BOTH FRONT AXLES BROKE. CAR MADE A NOISE AND WHEN SHE TOOK IT IN TO HAVE IT LOOKED AT THE DEALER SAID THAT THE RIGHT ONE RUSTED AND THE LEFT ONE BROKE. BOTH WINDOWS WILL NOT GO UP OR DOWN. THE DEALER REPAIRED THE WINDOWS 4 TIMES. A MECHANIC WAS FIXING THE AXLES. THE MANUFACTURER HAS BEEN CONTACTED, AND CALLER IS WAITING FOR THEM TO CALL HER BACK. THE DATE WAS WHEN THE WINDOWS STARTED GOING BAD. THE AXLE PROBLEM STARTED ON JULY 6, 2005.
NHTSA complaint #10127725 — an unverified report by a vehicle owner.
at 37,870 milesColumbia, MD
POWER TRAIN:AXLE ASSEMBLY
DT: CALLER SAID BOTH FRONT AXLES BROKE. CAR MADE A NOISE AND WHEN SHE TOOK IT IN TO HAVE IT LOOKED AT THE DEALER SAID THAT THE RIGHT ONE RUSTED AND THE LEFT ONE BROKE. BOTH WINDOWS WILL NOT GO UP OR DOWN. THE DEALER REPAIRED THE WINDOWS 4 TIMES. A MECHANIC WAS FIXING THE AXLES. THE MANUFACTURER HAS BEEN CONTACTED, AND CALLER IS WAITING FOR THEM TO CALL HER BACK. THE DATE WAS WHEN THE WINDOWS STARTED GOING BAD. THE AXLE PROBLEM STARTED ON JULY 6, 2005.
NHTSA complaint #10127725 — an unverified report by a vehicle owner.
at 82,000 milesPaducah, KYCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING MY 2001 NISSAN QUEST VAN, TRAVELLING AT BETWEEN 30 AND 35 MPH, A DRIVER OF A FULL-SIZED PICKUP TRUCK COMING FROM A SIDE STREET, DIDN'T SEE HIS STOP SIGN. HE WAS ALSO TRAVELLING AT APPROXIMATELY 30-35 MPH. I NOTICED HIM ONLY IN TIME FOR MY FOOT TO REACH THE BRAKE PEDAL BEFORE IMPACTING THE PASSENGER SIDE OF HIS TRUCK AT THE REAR OF THE PASSENGER DOOR. THE IMPACT SPUN HIS VEHICLE 180 DEGREES AND MINE ABOUT 25, FROM THE DIRECTION OF ORIGINAL TRAVEL. IT TOOK APPROXIMATELY 1 SECOND FOR MY VEHICLE TO DECELERATE FROM 35 TO 0. THE IMPACT TO MY VEHICLE WAS FROM THE FRONT DRIVER'S SIDE ACROSS THE FRONT OF THE VEHICLE. THE DAMAGE WAS ENOUGH TO PUSH THE RADIATOR BACK AT ABOUT A 35 DEGREE ANGLE FROM VERTICLE. I SUSTAINED MINOR INJURIES AND THE OTHER PASSENGERS SUSTAINED NO TREATABLE INJURIES. IN MY OPINION THE AIRBAGS SHOULD HAVE DEPLOYED, BUT DIDN'T. THIS IS THE REASON FOR MY COMPLAINT.
NHTSA complaint #10120583 — an unverified report by a vehicle owner.
at 8,500 milesKalispell, MT
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
2001 NISSAN QUEST SE VAN [XXX]. AT FIRST START UP EACH DAY OR AFTER SITTING AN HOUR OR SO A LOUD GRINDING ENGINE NOISE IS HEARD FOR SEVERAL SECONDS. WILL REPORT THIS TO THE DEALER ASAP. THIS HAPPENS ON A DAILY BASIS. WE HAVE OWNED THIS VEHICLE FOR FOUR MONTHS AND IT HAS LESS THAN 10,000 MILES ON IT NOW. WE BOUGHT IT USED WITH 7,000 MILES ALREADY ON IT. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10112248 — an unverified report by a vehicle owner.
at 8,500 milesKalispell, MT
ELECTRICAL SYSTEM:STARTER ASSEMBLY
2001 NISSAN QUEST SE VAN [XXX]. AT FIRST START UP EACH DAY OR AFTER SITTING AN HOUR OR SO A LOUD GRINDING ENGINE NOISE IS HEARD FOR SEVERAL SECONDS. WILL REPORT THIS TO THE DEALER ASAP. THIS HAPPENS ON A DAILY BASIS. WE HAVE OWNED THIS VEHICLE FOR FOUR MONTHS AND IT HAS LESS THAN 10,000 MILES ON IT NOW. WE BOUGHT IT USED WITH 7,000 MILES ALREADY ON IT. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10112248 — an unverified report by a vehicle owner.
West Burlington, KS
VISIBILITY:GLASS, SIDE/REAR
2 COMPLAINTS - SIDE WINDOW LATCHES DO NOT STAY LATCHED IF OPENED EVEN ONCE. HAD THEM REPLACED, THEN THEY WERE REOPENED AND NOW WILL NO LONGER STAY LATCHED PROPERLY, THEY CONTINUALLY POP OPEN. 2ND COMPLAINT - HAVE HAD THIS VEHICLE FOR 3 YEARS AND THE BOOTS FOR THE FRONT END KEEP TEARING. WE ARE REPLACING ONE OF THEM FOR THE 2ND TIME ALONG WITH CV JOINT.
NHTSA complaint #10100659 — an unverified report by a vehicle owner.