FaultScore

FaultScore report

2004 Nissan Quest problems

Owners have filed 651 complaints about the 2004 Nissan Quest with NHTSA between 2003 and 2023. The largest single group is the electrical system. Across this model's run it ranks 1 of 22 worst.

F

FaultScore 84/100

Higher is worse. Measured against the other years of the Nissan Quest.

How this is worked out

The numbers

651

Complaints

10

Crashes reported

19

Fires reported

37

Injuries reported

1 complaint reports a death.

29,889 mi

Median mileage at failure

Half of reported failures happened before this

52%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 53 vs 50 Early failure 88 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Nissan Quest. 50 means typical for this model; 100 means roughly double.
Severity — 53
10.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 88
52% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Nissan Quest

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Nissan Quest

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 8 fires · median 60,685 mi

Body & Structure 72 11.1%

0 crashes, 2 fires · median 13,100 mi

0 crashes, 1 fires · median 37,000 mi

Engine & Cooling 71 10.9%

1 crashes, 5 fires · median 84,000 mi

Median failure at 5,175 miles

Brakes 47 7.2%

4 crashes, 1 fires · median 23,000 mi

Airbags 45 6.9%

3 crashes, 0 fires · median 40,789 mi

Median failure at 3,000 miles

Median failure at 118,500 miles

Tires 24 3.7%

Median failure at 4,800 miles

Seats 23 3.5%

Median failure at 16,000 miles

Median failure at 3,267 miles

0 crashes, 1 fires · median 4,503 mi

1 crashes, 0 fires · median 100,500 mi

Suspension 13 2.0%

Median failure at 57,486 miles

Stability & Traction Control 9 1.4%

Median failure at 106,500 miles

Lights 8 1.2%

Median failure at 4,500 miles

Steering 8 1.2%

Median failure at 107,500 miles

Seat Belts 6 0.9%

Median failure at 55,000 miles

Wheels 3 0.5%

0 crashes, 1 fires · median 130 mi

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Latch 53 28.6%
Automatic Transmission 38 20.5%
Door 30 16.2%
Sensor/Control Module 18 9.7%
Body 16 8.6%
Rotor 14 7.6%
Engine 9 4.9%
Mid/Rear Assembly 7 3.8%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 67 13.9%
1,000 – 9,999 miles 113 23.5%
10,000 – 24,999 miles 44 9.1%
25,000 – 49,999 miles 44 9.1%
50,000 – 74,999 miles 57 11.9%
75,000 – 99,999 miles 53 11.0%
100,000 – 149,999 miles 82 17.0%
150,000+ miles 21 4.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2003 peak 20 Apr 2023

NHTSA investigations into the 2004 Nissan Quest

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE08004 Opened 25 Jan 2008 Closed 30 May 2008 AIR BAGS:SIDE/WINDOW

SIDE AIR BAG NON-DEPLOYMENT

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL SEAT-MOUNTED SIDE AIR BAGS.ALL VEHICLES ARE EQUIPPED WITH STANDARD FRONTAL AIR BAGS AND SIDE AIR CURTAINS.INSTALLATION OF THE INCORRECT SRS DIAGNOSIS SENSOR UNIT DOES NOT IMPAIR DEPLOYMENT OF THE FRONTAL AIR BAG AND SIDE AIR CURTAIN IN THE EVENT OF A CRASH.NO REPORTS OF NON-DEPLOYMENT OF THE SUBJECT SEAT-MOUNTED SIDE AIR BAGS HAVE BEEN RECEIVED BY THE MANUFACTURER OR BY NHTSA.THE WARRANTY REPORTS CITED ABOVE REPRESENT VEHICLE INSPECTIONS CONDUCTED UNDER THE SERVICE CAMPAIGN AND SENSOR REPLACEMENT WAS REQUIRED IN 32 OF THESE CASES.THE MANUFACTURER...

EA05012 Opened 19 Aug 2005 Closed 20 Oct 2005 SEATS:MID/REAR ASSEMBLY

FINGER PINCH POINT

THE SEAT ADJUSTMENT MECHANISM CONTAINS EXPOSED MOVING COMPONENTS, LOCATED AT THE REAR EDGE OF THE SECOND ROW SEAT.WHEN THE OPERATOR ATTEMPTS TO ADJUST THE SEAT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM.NISSAN WILL CONDUCT A SAFETY RECALL ON AN EXPANDED SCOPE OF NISSAN QUEST VEHICLES.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH SEPTEMBER 26, 2005, NISSAN WILL RIVET A PLASTIC REINFORCEMENT TO THE BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL THREE TIE-DOWNS AND INSTALL A FLANGE TO THE INBOARD SIDE SHIELD.ON VEHICLES PRODUCED FROM MARCH 26, 2003 THROUGH JU...

PE05019 Opened 21 Apr 2005 Closed 19 Aug 2005 SEATS:MID/REAR ASSEMBLY

FINGER PINCH POINT

ODI HAS RECEIVED FIVE REPORTS ALLEGING THAT THE CONSUMER WAS INJURED USING THE VEHICLE'S SECOND-ROW SEAT RELEASE LEVER TO FOLD THE SECOND ROW SEAT.NISSAN STATES, ...THE CUSTOMER OPERATION OF THE LEVER IN SOME CASES AND SUBSEQUENT ORIENTATION OF THEIR FINGERS IS DIFFERENT THAN EXPECTED.NISSAN ALSO REPORTED ADDITIONAL COMPLAINTS FOR A TOTAL OF 11 INJURIES.NISSAN MODIFIED THE LEVER FOR PRODUCTION TWICE.THE LATEST (SECOND MODIFICATION) DESIGN PROVIDES A LARGER SIZED HANDLE THAT CONTAINS A CUP INTO WHICH THE SEAT OCCUPANT CAN PLACE THEIR FINGERS TO OPERATE THE ADJUSTMENT LEVER.NISSAN REPORTS NO INJ...

PE04027 Opened 15 Mar 2004 Closed 2 Jun 2004 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

POWER-SLIDING DOOR OPENING

IN JANUARY 2004, NISSAN RECEIVED REPORTS OF POWER SLIDING DOORS COMING OPEN WHILE DRIVING.NISSAN DETERMINED THAT AT TEMPERATURES BELOW 40 DEGREE F, AN OUT-OF-SPEC DOOR ACTUATOR COULD BIND AND PREVENT THE DOOR LATCHES FROM FULLY ENGAGING.THIS CAN LEAD TO THE DOOR COMING OPEN UNEXPECTEDLY.NISSAN NOTIFIED NHTSA BY LETTER DATED APRIL 1, 2004, THAT IT IS CONDUCTING A SAFETY RECALL CAMPAIGN (NHTSA NO. 04V186) ON MY 2004 NISSAN QUEST VEHICLES WITH POWER-SLIDING DOORS PRODUCED FROM MARCH 26, 2003 TO DECEMBER 17, 2003.NISSAN MODIFIED THE ACUTATOR DOOR MOTOR ON VEHICLES BUILT AFTER DECEMBER 17, 2003 FOR...

Recalls on the 2004 Nissan Quest

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

05V480000

SEATS:MID/REAR ASSEMBLY

ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT THE POINT OF ATTACHMENT TO THE BRACKET.

Risk: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

05V474000

SEATS:MID/REAR ASSEMBLY

ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Risk: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

04V186000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE DRIVER SHIFTS THE VEHICLE OUT OF "PARK" WHILE A POWER SLIDING DOOR IS STILL CLOSING, THE DOOR LATCHES MAY NOT ENGAGE.

Risk: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

04V103000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Risk: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023053 10,846 units in Canada

Airbag

Issue: On certain vehicles, the plastic emblem on the steering wheel airbag cover could detach and become a projectile when the airbag inflates in a crash. Note: This recall is for certain vehicles that had the steering wheel airbag replaced. Safety Risk: Projectiles in the occupant compartment could increase the risk of an injury. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering wheel airbag cover.

Recall 2005306 2,278 units in Canada

Seats And Restraints

On certain vehicles, a third row seat bracket striker may become detached from its mounting bracket due to a broken weld at the point of attachment. Striker separation may increase the risk of injury to seat occupants in certain types of collisions. Correction: The third row seat striker brackets will be replaced.

Recall 2005305 7,301 units in Canada

Seats And Restraints

On certain vehicles, the seat adjustment mechanism contains exposed moving metal components located at the rear inside edge of the second row seat. An operators finger may be pinched in the mechanism during seat adjustment. Correction: Dealers will install a plastic reinforcement to the backside of the existing seat back cover carpeting.

Recall 2004121 1,639 units in Canada

Other

On certain vehicles equipped with a power sliding door(s), at an ambient temperature below approximately 4 degrees Celsius, the actuator for the power sliding door(s) may bind. In order to open, close or reverse a power sliding door, the shift selector lever must be in PARK. If the actuator is experiencing binding and the driver shifts the vehicle out of PARK while a power sliding door is still closing, the door latches may not engage. This can result in the door coming open unexpectedly upon rapid acceleration. Correction: Dealer will replace the actuator for the power sliding door(s).

Recall 2004084 1,524 units in Canada

Airbag

On vehicles equipped with the automatic airbag suppression feature option, the front passenger seat is equipped with a seat cushion bladder and sensors used for occupant detection. When a certain child dummy is placed in the required positions for US Government tests, automatic suppression may not occur. Correction: Dealers will inspect the front passenger seat cushion/sensor assembly. If the seat cushion/sensor is found to be operating improperly, the seat will be removed and recalibrated. Nissan in the United States is conducting this safety recall campaign to correct an out of compliance condition with US regulations. While there are approximately 1,524 vehicles in Canada affected by this condition, Canadian regulations in this area differ from those in the United States and thus Canadian vehicles are not out of compliance. However, in the interest of customer satisfaction, Nissan Canada Inc., will be conducting a Voluntary Customer Satisfaction Initiative to have owners of affected Canadian vehicles return to their dealers for inspection and recalibration if required.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 183,000 miles Pearland, TX 1 injured

AIR BAGS

The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

NHTSA complaint #11445620 — an unverified report by a vehicle owner.

at 107,000 miles Corcoran, CA 4 injured

AIR BAGS

ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP.

NHTSA complaint #10939016 — an unverified report by a vehicle owner.

at 107,000 miles Corcoran, CA 4 injured

ELECTRICAL SYSTEM

ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP.

NHTSA complaint #10939016 — an unverified report by a vehicle owner.

at 107,000 miles Corcoran, CA 4 injured

ELECTRONIC STABILITY CONTROL (ESC)

ALARM BEEPS WHEN SET BUT DOES NOT SOUND IF CAR IS BROKEN INTO. CAR WAS PARKED. POWER SLIDING DOOR DOES NOT ALWAYS SHUT WHEN POWER BUTTON IS PUSHED. DOES NOT ALWAYS LOCK AND LATCH AS WELL. DOOR FLEW OPEN WHILE DRIVING ON THE FREEWAY. ALSO WHEN CLOSING DOES NOT STOP IF SOMEONE IS IN THE WAY. CAUGHT MY FOUR YR OLD DAUGHTER'S LEG AND SHUT ON IT. TIRE PRESSURE LIGHT CONSTANTLY COMES ON EVEN WHEN TIRES ARE COMPLETELY AIRED UP. BACK REAR DOOR DOES NOT ALWAYS OPEN WHETHER BUTTON INSIDE VAN OR REMOTE KEY IS PUSHED. HAS TO FORCEFULLY BE OPENED AND SHUT. SOMETIMES WILL SLAM SHUT AND IT HAS FALLEN ON MY BACK BEFORE. MANY ELECTRICAL FUNCTIONS WITHIN THE DASH AND CONSOLE DO NOT ALWAYS WORK OR REGISTER. DOES NOT REGISTER FOR OIL, COOLANT, OR TEMP.

NHTSA complaint #10939016 — an unverified report by a vehicle owner.

at 136,000 miles Tulsa, OK Fire

ELECTRICAL SYSTEM

CAR FIRE. OUR MINIVAN WAS PARKED, THE ENGINE SHUTOFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR SAT FOR THREE HOURS IN VERY COLD WEATHER IN A RESIDENTIAL NEIGHBORHOOD. BASED ON THE VIDEOS, IT APPEARS THE ELECTRICAL SYSTEM STARTED SPARKING AND SET THE ENGINE AREA ON FIRE. EVENTUALLY THE CAB WAS ON FIRE AND THE ENTIRE MINIVAN WAS BURNED AND COMPLETELY LOST. IT TOOK 7 MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE AND AN ADDITIONAL 11 MINUTES FOR THE FIREMEN TO EXTINGUISH THE RAGING FIRE. ALL THIS WAS CAUGHT ON A NEIGHBOR'S SECURITY CAMERA. THE VIDEO FILES ARE OVER 5 MB SO THIS WEBSITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO FILES. I SHOULD ALSO MENTION WE DROVE THE VAN EARLIER IN THE DAY WITHOUT PROBLEMS.

NHTSA complaint #10821347 — an unverified report by a vehicle owner.

at 98,000 miles Portland, TN 1 injured

UNKNOWN OR OTHER

CHILDREN WAS ENTERING VEHICLE AND DOOR SPONTANEOUSLY CLOSED ON HAND. THIS HAS HAPPENED PERIODICALLY SINCE, BUT NEVER WITH THE EXACT SAME CIRCUMSTANCES. IE OPENED DOOR TO LOAD PACKAGES, TURNED BACK AROUND AND DOOR STARTED CLOSING.

NHTSA complaint #10724190 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Palmdale, CA

ENGINE

I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help

NHTSA complaint #11518166 — an unverified report by a vehicle owner.

Palmdale, CA

FUEL/PROPULSION SYSTEM

I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help

NHTSA complaint #11518166 — an unverified report by a vehicle owner.

at 183,000 miles Pearland, TX 1 injured

AIR BAGS

The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.

NHTSA complaint #11445620 — an unverified report by a vehicle owner.

Chicago, IA

UNKNOWN OR OTHER

unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.

NHTSA complaint #11427275 — an unverified report by a vehicle owner.

at 215,000 miles Newport, TN

UNKNOWN OR OTHER

THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS

NHTSA complaint #11362629 — an unverified report by a vehicle owner.

at 171,000 miles Wapello, IA

STRUCTURE:BODY

WE RECENTLY HAD TO CHANGE THE ALTERNATOR AND NOTICED ON THE PASSENGER SIDE FRONT THE SUBFRAME HAS A LARGE HOLE IN IT AND IS COMPLETELY NOT SAFE TO DRIVE AND NOTHING HAS BEEN HIT THERE AND IT HAS NOT BEEN IN AN ACCIDENT RELATED TO THAT AREA AT ALL, VEHICLE WAS PARKED AT MY HOME WHEN THIS WAS FOUND AND STILL IS I DID NOT TAKE ANY PICTURES AT THAT TIME OF THE ROTTING HOLE IN THE SUBFRAME I CAN GET PICTURES BUT WE WILL HAVE TO REMOVE RIGHT SIDE FRONT TIRE SO PLEASE LET ME KNOW IF THIS HAS TO BE DONE.

NHTSA complaint #11327861 — an unverified report by a vehicle owner.

at 150,000 miles North FT Myers, FL

UNKNOWN OR OTHER

THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT

NHTSA complaint #11301022 — an unverified report by a vehicle owner.

at 150,000 miles North FT Myers, FL

ELECTRICAL SYSTEM

THE SPEEDOMETER QUIT WORKING AND THE ODOMETER DOES NOT WORK RIGHT

NHTSA complaint #11301022 — an unverified report by a vehicle owner.

at 127,000 miles Wilmington, OH

STRUCTURE:BODY

I TOOK THE VEHICLE IN FOR SOME MAINTENANCE/REPAIR TO THE FRONT AXLE ON 1/16/2020 AND THE MECHANIC FOUND THAT THE SUBFRAME ON THE PASSENGER SIDE OF THE VEHICLE BY THE FRONT TIRE WAS SEVERELY RUSTED TO THE POINT WHERE HE CAN PUSH HIS FINGER THROUGH THE SIDE OF THE FRAME. HE TOLD ME HE COULD NOT BELIEVE I HAD NOT HAD AN ACCIDENT BECAUSE IN HIS OPINION HITTING A MEDIUM SIZE CHUCKHOLE IN THE ROADWAY COULD CAUSE THE RIGHT FRONT OF THE VEHICLE TO COMPLETELY COLLAPSE. THE MECHANIC INDICATED THIS DID NOT HAPPEN OVERNIGHT AND HAS BEEN ONGOING. THE VEHICLE HAS BEEN PARKED IN A GARAGE AT MY HOME DURING ITS USE SINCE IT WAS PURCHASED NEW BY ME AND NOT ROUTINELY LEFT PARKED ON THE STREET. THE MECHANIC ADVISED ME THAT IN HIS OPINION IT WAS NOT SAFE TO DRIVE THE VEHICLE VERY FAR.

NHTSA complaint #11299715 — an unverified report by a vehicle owner.

OTA, WY

VEHICLE SPEED CONTROL

THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING

NHTSA complaint #11281451 — an unverified report by a vehicle owner.

OTA, WY

UNKNOWN OR OTHER

THE VEHICLE CAN'T SPEED WHEN THE ENGINE IS HOT UNTIL YOUR OFF THE ENGINE BEFORE IT CAN SPEED AND IT OVERHEATING

NHTSA complaint #11281451 — an unverified report by a vehicle owner.

at 130,000 miles LOS Angeles, CA

AIR BAGS

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

NHTSA complaint #11277368 — an unverified report by a vehicle owner.

at 130,000 miles LOS Angeles, CA

VISIBILITY/WIPER

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

NHTSA complaint #11277368 — an unverified report by a vehicle owner.

at 130,000 miles LOS Angeles, CA

FUEL/PROPULSION SYSTEM

THE AIR BAG LIGHT GLITCHES ON THE DASHBOARD, IT TURNS ON AND OFF. THE ONLY WINDOWS THAT OPEN ARE THE FRONT DOOR WINDOWS, THE BACK SIDE WINDOWS COULD BARELY CRACK OPEN && THE TEMPERATURE INSIDE THE VEHICLE "WITH THE WINDOWS OPEN" REACH DANGEROUSLY HIGH TEMPERATURES THAT LITERALLY ARE HARMFUL AND DANGEROUS. A FAMILY VEHICLE WITH NO ABILITY TO OPEN ANY WINDOW ON THE 2 SLIDING DOORS, CAN LEAD TO VERY HIGH TEMPERATURES EVEN THOUGH THE FRONT 2 WINDOWS OPEN IS STILL NOT ENOUGH FOR AIR TO REACH PASSENGERS WHO SIT IN THE MIDDLE-ROW ESPECIALLY PASSENGERS WHO SIT ON THE 3RD ROW SEAT IN THE BACK OF THE VAN. A RECALL MUST BE DONE TO ADJUST THE WINDOWS ON BOTH SLIDING DOORS ON EACH SIDE TO BE ABLE TO ROLL DOWN THE WINDOWS... THE TEMPERATURE TRAPPED INSIDE THE VEHICLE[PASSENGERS AND SEATS AREA] WITH ALL THE WINDOWS OPEN WAS OF 99, ON A REGULAR SUNNY DAY.... WE DROVE TO WHERE WE HAD TO GO AND NO TYPE OF AIR WOULD REACH THE BACK SEATS WHERE MY DAUGHTER WAS SITTING... SHE BEGAN TO HAVE PROBLEMS BREATHING AND WAS SWEATING SO MUCH.. I KEEP HER HYDRATED ESPECIALLY WHEN WE HAVE TO DRIVE FAR BECAUSE THE AC DOESNT WORK AND WE CANT ROLL ANY WINDOW IN THE BACK DOWN SIN E THEY DONT ROLL DOWN... WHEN ITURN ON THE AC THE SMELL OF GASOLINE BEGINS TO COME OUT THROUGH THE VENTS... MY CAR WASNT INCLUDED IN ANY RECALL U HAD BEFORE WHICH MY CAR NISSAN QUEST SV 2004 CLEARLY SHOULDVE BEEN INCLUDED FOR THE AIRBAG RECALL....

NHTSA complaint #11277368 — an unverified report by a vehicle owner.

at 130 miles Woodbury, MN

WHEELS

SUBFRAME ROTTED

NHTSA complaint #11223128 — an unverified report by a vehicle owner.

at 130 miles Woodbury, MN

SUSPENSION

SUBFRAME ROTTED

NHTSA complaint #11223128 — an unverified report by a vehicle owner.

at 130 miles Woodbury, MN

STRUCTURE:BODY

SUBFRAME ROTTED

NHTSA complaint #11223128 — an unverified report by a vehicle owner.

Fort Wayne, IN

STRUCTURE:BODY

I AM WRITING DUE TO THE FACT I TOOK MY 2004 NISSAN QUEST INTO THE SHOP TODAY BECAUSE OF A LOOSE STEERING WHEEL AND A HORRIBLE CLUNKING NOISE COMING FROM THE FRONT RIGHT SIDE. MY VAN ONLY HAS 97,000 MILES ON IT AND HAS BEEN TAKEN CARE OF VERY WELL. THE MECHANIC TOLD ME THE THE SUBFRAME IS BASICALLY ROTTING AWAY AND IS THE WORST HE HAS SEEN IN 50 YEARS OF WORK. I'VE READ NUMEROUS ACCOUNTS ONLINE OF OTHER WHO HAVE HAD THIS SAME ISSUE. I FEEL LIKE NISSAN SHOULD HELP COVER THE COST OF MY REPAIRS DUE TO POOR MANUFACTURING AND POOR QUALITY OF PARTS. I AM VERY UNHAPPY AND WILL BE SHARING MY STORY WITH WHOEVER I CAN SHARE IT WITH. I WILL INCLUDE A LINK WITH A SITE WITH MANY COMPLAINTS FROM OTHER OWNERS OF THIS SAME VEHICLE. PLEASE HELP ME OUT. THIS IS A BIG ISSUE BECAUSE MY WIFE AND THREE CHILDREN RIDE IN THIS VEHICLE DAILY. HTTPS://WWW.CARCOMPLAINTS.COM/NISSAN/QUEST/2004/BODY_PAINT/ROTTING_SUBFRAME.SHTML

NHTSA complaint #11160935 — an unverified report by a vehicle owner.

Long Grove, IL

STRUCTURE:BODY

THERE WAS NOISE COMING OUT FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND UPON APPLYING BRAKES THE STEERING WHEEL WAS GETTING PULLED FORCEFULLY TO THE RIGHT. THINKING THAT THERE COULD BE SOME PROBLEM WITH THE STRUTS, I TOOK IT TO THE REPAIR SHOP. THE REPAIR SHOP NOTICED THAT THE PASSENGER SIDE OF THE SUB-FRAME (FRAME OR ENGINE CRADLE) UNDER THE ENGINE COMPARTMENT WAS COMPLETELY RUSTED AND ALMOST COMPLETELY GIVING AWAY. A HIGH-SPEED BUMP OR A SUDDEN BRAKING MAY HAVE CAUSED IT TO GIVE AWAY COMPLETELY AND COULD HAVE CAUSED THE VEHICLE TO GO COMPLETELY OUT OF CONTROL. THE CAR IS OLD BUT THAT OLD FOR THE FRAME TO GIVE AWAY. THIS IS A COSTLY REPAIR BUT MORE THAN THAT IT IS A SAFETY CRITICAL ISSUE THAT MAY LEAD TO A BAD ACCIDENT. THE ONLY REASON THIS MAY BE NOTICED BEFORE SOMETHING DREADFUL HAPPENED IS ONLY BY CHANCE. THE DRIVERS MIGHT BE NOTICING OTHER ISSUES THAT PROMPTS THEM TO TAKE IT TO THE SHOP WHILE THE OTHER SIDES OF THE FRAME ARE HOLDING UP THE VEHICLE FOR SOME TIME. SOME FURTHER RESEARCH SHOWED THAT THIS SAME ISSUE HAS BEEN REPORTED BY QUITE A FEW CONSUMERS (FRAME RUSTED/BREAKING ON THE PASSENGER SIDE), BUT NO ACTION HAS BEEN TAKEN THUS FAR. I HAVE NOTICED THAT THERE ARE NUMEROUS COMPLAINTS AND I-TEAM NEWS REPORTS ABOUT SIMILAR ISSUES, BUT NO ACTION HAS BEEN TAKEN. REMEMBER THAT THERE ARE OTHERS WHO QUIETLY GET THEIR CARS REPAIRED BUT NOT LODGE A COMPLAINT. GIVEN MY PREVIOUS EXPERIENCE WITH NISSAN ON A DIFFERENT ISSUE WITH THE SAME VEHICLE (CAM SENSOR FAILURE CAUSING THE VEHICLE TO TURN OFF COMPLETELY (WHILE DRIVING) THAT COMPLETELY JAMS THE STEERING WHEEL AND BRAKE FAILURE. THE VEHICLE COULD ONLY BE BROUGHT TO STOP BY APPLYING PARKING BRAKE). I DON'T TRUST NISSAN TO TAKE ANY ACTION UNLESS THEY ARE FORCED TO.

NHTSA complaint #11132678 — an unverified report by a vehicle owner.

Charlotte, NC

UNKNOWN OR OTHER

TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME

NHTSA complaint #11111125 — an unverified report by a vehicle owner.

Charlotte, NC

EXTERIOR LIGHTING

TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME

NHTSA complaint #11111125 — an unverified report by a vehicle owner.

Charlotte, NC

ELECTRICAL SYSTEM

TAKATA RECALL THE SPEEDOMETER GOES IN AND OUT ALL THE LIGHTS IN THE VAN IS NOT WORKING AND LIGHT BLINK ON AND OFF AND THE OVERDRIVE STAYS ON ALL THE TIME

NHTSA complaint #11111125 — an unverified report by a vehicle owner.

at 86,000 miles Sandston, VA

SEATS

ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.

NHTSA complaint #11104526 — an unverified report by a vehicle owner.

at 86,000 miles Sandston, VA

ENGINE

ENGINE WOULD SUDDENLY CUT OFF WHILE IN MOTION AT 25-35 MILES PER HOUR. TWO REPAIRS WERE NECESSARY AT A COST OF APPROXIMATELY $500 TO GET THE PROBLEM REPAIRED. THE PROBLEM WAS THAT BOTH THE FRONT AND REAR CRANK SHAFT SENSORS HAD TO BE REPLACED. AS FOR THE SEAT PROBLEM, ONE OF THE RELEASE LEVERS BROKE OFF COMPLETELY. I HAVE NOT YET HAD IT REPAIRED SO I DO NOT HAVE A COST FOR THIS REPAIR. I HAVE TO USE PLIERS TO RELEASE THE LEVER.

NHTSA complaint #11104526 — an unverified report by a vehicle owner.

at 181,000 miles Saint Petersburg, FL

POWER TRAIN

WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.

NHTSA complaint #11082566 — an unverified report by a vehicle owner.