Owners have filed 38 complaints
about the 2002 Nissan Quest with NHTSA between 2002 and 2021.
The largest single group is the tires.
Across this model's run it ranks 16 of 22 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 14
Against the median year of the Nissan Quest. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 95
56% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Nissan Quest
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Equipment & Accessories
513.2%
Median failure at 23,000 miles
Tires
513.2%
Median failure at 15,100 miles
Suspension
410.5%
Median failure at 52,000 miles
Body & Structure
410.5%
Median failure at 50,000 miles
Electrical System
410.5%
0 crashes, 1 fires · median 39,068 mi
Engine & Cooling
410.5%
Median failure at 11,859 miles
Doors, Latches & Locks
25.3%
Median failure at 67,000 miles
Windows, Mirrors & Wipers
25.3%
Median failure at 52,600 miles
Steering
25.3%
Median failure at 139,000 miles
Airbags
25.3%
1 crashes, 0 fires · median 72,500 mi
Child Seats
12.6%
Median failure at 60,000 miles
Lights
12.6%
Median failure at 24,794 miles
Acceleration & Cruise Control
12.6%
Median failure at 14,000 miles
Brakes
12.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
414.8%
10,000 – 24,999 miles
622.2%
25,000 – 49,999 miles
725.9%
50,000 – 74,999 miles
518.5%
75,000 – 99,999 miles
13.7%
100,000 – 149,999 miles
414.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 5May 2021
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 65,000 milesOrem, UT4 injured
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING ALONG THE UPPER SIDE AND IS BUBBLING ON THE EXTERIOR SIDE. THE SERVICE MANAGER AGREED THAT THE PASSENGER'S SIDE LOOKED AS THOUGH IT WAS BUBBLING AND WOULD CHIP AWAY AND TO INSTALL NEW DOOR HANDLES WOULD COST APPROXIMATELY$250.00. MANUFACTURER NOT WILLING TO HELP AT THIS TIME. *TT
NHTSA complaint #10119288 — an unverified report by a vehicle owner.
at 40,884 milesLangley AFB, VAFire
ELECTRICAL SYSTEM:WIRING
I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDED: CHECK OF DRIVERS SIDE POWER WINDOW FOR OUT OF TRACK PROBLEMS AND PROBLEMS WITH ELECTRICAL (CONSOLE LIGHTS AND TAIL LIGHTS) ACTING IMPROPERLY WHICH THE DEALERSHIP SAID THEY COULD NOT RE-DUPLICATE. WORKED WITH AUTUMN AT NISSAN NORTH AMERICA, VERY RUDE AND UNHELPFUL. NISSAN STATED THAT I HIT A LARGE OBJECT AND DAMAGED THE FUEL TANK HOWEVER, THE VEHICLE HAD NEVER BEEN INVLOVED IN ANY OTHER INCIDENTS OR ACCIDENTS.
NHTSA complaint #10108303 — an unverified report by a vehicle owner.
at 6,000 milesSilver Spring, MDCrash2 injured
AIR BAGS
THE LEFT REAR TIRE EXPERIENCED A BLOWOUT AND SPLITTED AT THE SIDEWALL , WHICH CAUSED AN ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY. *JB CONTINENTAL TOURING CONTACT AS. DOT # UNKNOWN.
NHTSA complaint #10015959 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 139,000 milesChicago, IL
AIR BAGS
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
NHTSA complaint #11415732 — an unverified report by a vehicle owner.
at 139,000 milesChicago, IL
STEERING
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
NHTSA complaint #11415732 — an unverified report by a vehicle owner.
at 139,000 milesChicago, IL
SUSPENSION
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
NHTSA complaint #11415732 — an unverified report by a vehicle owner.
at 104,000 milesKing City, OR
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TEMPERATURE ROSE. THE VEHICLE WAS STOPPED AND COOLANT WAS ADDED TO THE ENGINE AND THE CONTACT PROCEEDED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE FOLLOWING DAY AND WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE GASKET HAD BEEN REPLACED ONCE BEFORE AT 40,000 MILES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
NHTSA complaint #10496381 — an unverified report by a vehicle owner.
at 75,200 milesNashville, TN
VISIBILITY
DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP.
NHTSA complaint #10435289 — an unverified report by a vehicle owner.
Grand Prairie, TX
STRUCTURE:BODY:DOOR
REAR DOOR HANDLES ON 2002 NISSAN QUEST BREAK OFF, LEAVING NO WAY TO OPEN THE DOOR TO THE PASSENGERS FROM THE OUTSIDE OF THE VEHICLE.
NHTSA complaint #10335522 — an unverified report by a vehicle owner.
Grand Prairie, TX
LATCHES/LOCKS/LINKAGES
REAR DOOR HANDLES ON 2002 NISSAN QUEST BREAK OFF, LEAVING NO WAY TO OPEN THE DOOR TO THE PASSENGERS FROM THE OUTSIDE OF THE VEHICLE.
NHTSA complaint #10335522 — an unverified report by a vehicle owner.
LAS Vegas, NV
TIRES
WIDETRACK SR BL TIRE P22565/16 NISSAN QUEST MINIVAN. RIGHT REAR TIRE BLOWOUT MARCH 09, THEN, LEFT REAR TIRE BLOWOUT APRIL 20, 09. TIRES PURCHASED FEB.2005 AT TED WEINS LAS VEGAS.
NHTSA complaint #10266282 — an unverified report by a vehicle owner.
at 24,794 milesWest Babylon, NY
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT NOTICED THAT THE EXTERIOR HEADLIGHTS WOULD SPORADICALLY FAIL, WHICH REDUCES VISIBILITY. HE TOOK THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY REPLACED THE HEADLIGHT CONNECTOR, THE HEADLIGHT SOCKET TWICE, AND THE BULB IN THE HEADLAMP. AS OF AUGUST 7, 2008, NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE BECAUSE HIS VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE MILEAGE WAS 24,794 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10237350 — an unverified report by a vehicle owner.
at 67,000 milesRoselle, IL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR HANDLES ON THE NISSAN QUEST CAME OFF IN MY HANDS WHILE I WAS TRYING TO OPEN THE SLIDING DOORS. THE CONSEQUENCE WAS THAT NEITHER OF THE SLIDING DOORS WILL OPEN AND THE INSIDE HANDLES WERE NOT WORKING EITHER. NOTHING WAS DONE TO FIX THEM, EVEN THOUGH I HAVE THE BEST EXTENDED WARRANTY NISSAN OFFERED, DOOR HANDLES WERE NOT COVERED. THEY CLAIMED THAT I RIPPED THEM OFF WITH UNDUE FORCE.
NHTSA complaint #10190111 — an unverified report by a vehicle owner.
at 60,000 milesWaterbury, CT
CHILD SEAT
DT*: THE CONTACT STATED THE HANDLE FAILED TO LOCK IN PLACE. THIS COULD POTENTIALLY CAUSE THE SEAT TO SPIN UPSIDE DOWN DUMPING THE BABY OUT OF THE SEAT. THE CHILD SAFETY SEAT MANUFACTURER WAS GRACO; MODEL NUMBER: 7479CTC. THE MANUFACTURER DATE WAS JULY-02.
NHTSA complaint #10167386 — an unverified report by a vehicle owner.
at 52,000 milesNaples, FL
SUSPENSION:REAR:AXLE:SPINDLE
DT*: THE CONTACT STATED WHILE RECEIVING A MAINTENANCE INSPECTION BY AN AUTHORIZED DEALER, IT WAS DETERMINED THE RUBBER BOOT ON THE AXLE SPINDLE HAD DETERIORATED. THE DEALER REPLACED THE RUBBER BOOTS ON THE AXLE SPINDLE AND ATTRIBUTED THE DETERIORATION TO THE HEAT AND HUMIDITY.
NHTSA complaint #10155219 — an unverified report by a vehicle owner.
at 34,000 milesSanta Rita, GU
ELECTRICAL SYSTEM:WIRING
THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON NOR WOULD THE TIME BE DISPLAYED ON THE SCREEN AND THEN I FOUND OUT MY WIPERS WOULD NOT WORK EITHER. SO WHENEVER THIS OCCURRED AGAIN, I WOULD CHECK THE WIPERS AND FIND OUT THAT WHEN THE RADIO WAS NOT WORKING, NEITHER WOULD THE WIPERS. I WOULD HAVE TO STOP THE VEHICLE, START AND STOP THE ENGINE REPEATEDLY UNTIL THE RADIO WOULD COME ON. ONCE THAT HAPPENED, MY WIPERS WOULD BEGIN WORKING TOO. THIS IS STILL AN ONGOING PROBLEM. MY WIFE HAD THE VEHICLE AT THE DEALERSHIP FOR MAINTENANCE AND WHEN SHE LEFT, THE RADIO WAS NOT WORKING SO SHE PULLED BACK INTO THE DEALERSHIP AND STOPPED THE VEHICLE, TALKED TO THE SERVICE AGENT. HE WENT OUT AND STARTED THE VEHICLE AND THE RADIO WAS WORKING. THERE IS DEFINITELY AN ELECTRICAL SHORT SOMEWHERE IN THIS VEHICLE.
NHTSA complaint #10141603 — an unverified report by a vehicle owner.
at 30,000 milesSanta Rita, GU
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE REARVIEW MIRROR ON THE VEHICLE, DONNELLY GLARE FREE COMPASS MIRROR, HAS BECOME UNUSABLE. AT FIRST I THOUGHT IT WAS BECAUSE OF THE HEAT AND SUN IN GUAM BUT AFTER REVIEWING THE WEB SITE, I FOUND OUT THAT THERE IS A TECHNICAL SERVICE BULLETIN ON THIS MIRROR.
NHTSA complaint #10141605 — an unverified report by a vehicle owner.
at 65,000 milesOrem, UT4 injured
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE CHROME ON BOTH FRONT DOOR HANDLES ARE CHIPPING AWAY. WHEN THE DOORS ARE OPENED THE CHROME IS CUTTING THE OCCUPANTS HANDS. DEALERSHIP IS NOT RETURNING CONSUMER'S CALLS. *AK THE CHROME HAS CHIPPED AWAY ON THE DRIVER'S SIDE DOOR, CAUSING CUTS TO DRIVER'S LEFT HAND. THE CHROME ON THE PASSENGER'S SIDE DOOR HANDLE IS CRACKING ALONG THE UPPER SIDE AND IS BUBBLING ON THE EXTERIOR SIDE. THE SERVICE MANAGER AGREED THAT THE PASSENGER'S SIDE LOOKED AS THOUGH IT WAS BUBBLING AND WOULD CHIP AWAY AND TO INSTALL NEW DOOR HANDLES WOULD COST APPROXIMATELY$250.00. MANUFACTURER NOT WILLING TO HELP AT THIS TIME. *TT
NHTSA complaint #10119288 — an unverified report by a vehicle owner.
at 57,942 milesConyers, GA
ELECTRICAL SYSTEM
THE VEHICLE'S REMOTE DOOR ENTRY SYSTEM, AUTOMATIC WINDOWS, SEAT HEATERS AND COMPASS MIRROR FAILED. *NM THE REPAIR ENTAILED INSTALLING A NEW CONTROLLER WHICH REQUIRED NEW REMOTE ENTRY KEYS. ORIGINALLY THE CONSUMER WAS ISSUED TWO REMOTE KEYS AFTER REPAIR AN THE KEYS WHERE REPLACED. THE CONSUMER ONLY RECEIVED ONE AND WAS REQUESTED TO PAY FOR THE SECOND ONE.
NHTSA complaint #10110858 — an unverified report by a vehicle owner.
at 40,884 milesLangley AFB, VAFire
ELECTRICAL SYSTEM:WIRING
I OWNED A 2002 NISSAN QUEST WITH APPROX. 40,000 MILES. ON JANUARY 13, 2005, I RETURNED TO MY HOME AT 2:00AM. AT APPROXIMATELY 2:15AM I HEARD 2 LOUD POPS COME FROM OUTSIDE MY HOME. WHEN I LOOKED OUTSIDE MY VAN WAS COMPLETELY ENGULFED IN FLAMES AND WAS COMPLETELY DESTROYED FROM THE FIRE DAMAGE. PREVIOUS SERVICE HISTORY INCLUDED: CHECK OF DRIVERS SIDE POWER WINDOW FOR OUT OF TRACK PROBLEMS AND PROBLEMS WITH ELECTRICAL (CONSOLE LIGHTS AND TAIL LIGHTS) ACTING IMPROPERLY WHICH THE DEALERSHIP SAID THEY COULD NOT RE-DUPLICATE. WORKED WITH AUTUMN AT NISSAN NORTH AMERICA, VERY RUDE AND UNHELPFUL. NISSAN STATED THAT I HIT A LARGE OBJECT AND DAMAGED THE FUEL TANK HOWEVER, THE VEHICLE HAD NEVER BEEN INVLOVED IN ANY OTHER INCIDENTS OR ACCIDENTS.
NHTSA complaint #10108303 — an unverified report by a vehicle owner.
at 26,000 milesApopka, FL
TIRES
PURCHASED NEW 2002 NISSAN QUEST ON 12/201.CURRENT MILLAGE IS 26,000. ALL 4 TIRES HAVE HAD TIRE SEPARATION. WE REPLACED THE FIRST ONE ON 7/03 WITH ONLY 17,800 MILES ON IT, THE SECOND ONE ON 12/03, THE THIRD ONE ON 7/12/04, AND THE FORTH ON 8/22/04. AFTER CONTACTING THE MANUFACTURER (CONTINENTAL TIRES) THEY HAVE MADE ME PAY FOR ALL 4 REPLACEMENT TIRES. I HAVE TOLD THEM THAT I BELIVE THAT THOSE TIRES MUST HAVE BEEN DEFECTIVE. THEY SAID THAT THEY WOULD PRORATE THE TIRES, BUT WHY SHOULD I HAVE TO PAY FOR THEIR DEFECTIVE TIRES? IF THOSE TIRES WOUOLD HAVE BEEN GOOD THEY SHOULD HAVE LASTED AT LEAST 40-50 THOUSAND MILES. I HAVE ALSO HAD TO PAY TO RE-ALIGN THE VAN. THIS IS A SECOND VEHICLE THAT, AS YOU CAN SEE BY THE MILLAGE, IS NOT USED ALOT. ALL TIRES WERE REPLACED AT TIRE KINGDOM IN APOPKA, SO I DON'T HAVE THE TIRE NUMBERS YOU MIGHT NEED. THEY SAID THEY HAD TO RETURN THEM TO CONTINENTAL FOR THE WARRANTY. THE CONSEQUENCES COULD HAVE BEEN FATAL ON ALL FOUR OCCASIONS. TWICE WE WERE DRIVING LONG DISTANCE AND COULD HAVE HAD A SERIOUS ACCIDENT ON THE INTERSTATE. TIRE SIZE IS: P215/65R16 THE REPLACEMENT TIRES ARE THE SAME AS THE ONES BEFORE, BUT I DON'T WANT THEM! I DON'T TRUST THEM! WHAT I WOULD LIKE IS A NEW SET OF TIRES FROM A DIFFERENT MANUFACTURER OR AT LEAST REPAYMENT OF THE PRORATED MONEY I HAD TO INVEST PLUS THE ALIGNMENT WHICH AMOUNTS TO $224.19.
NHTSA complaint #10088398 — an unverified report by a vehicle owner.
at 37,253 milesWarren, SC
ELECTRICAL SYSTEM
CAR REFUSES TO START. ACTS LIKE BATTERY PROBLEM BUT SYSTEM CHECKED OUT BY DEALER AND NOTHING FOUND .
NHTSA complaint #10088340 — an unverified report by a vehicle owner.
at 20,000 milesHoliday, FL
TIRES:TREAD/BELT
WHILE DRIVING 70 MPH ON THREE OCCASIONS REAR/FRONT AND REAR PASSENGER TIRES STEEL BELT SEPARATED. CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONTINENTAL, P215/65R16.
NHTSA complaint #10081549 — an unverified report by a vehicle owner.
at 35,000 milesFort Worth, TX
STRUCTURE:BODY
WHILE TRYING TO JACK UP THE VEHICLE THE JACK COLLAPSED UNDER THE VEHICLE. THE RUNNING BOARD ON DRIVER'S SIDE WAS DAMAGED ALONG WITH THE FRONT SKIRT. ALSO, DRIVER'S SIDE FRONT ROTOR STRUCK THE GROUND VERY HARD AND MAY BE DAMAGED AS WELL.
NHTSA complaint #10072090 — an unverified report by a vehicle owner.
WHILE TRYING TO JACK UP THE VEHICLE THE JACK COLLAPSED UNDER THE VEHICLE. THE RUNNING BOARD ON DRIVER'S SIDE WAS DAMAGED ALONG WITH THE FRONT SKIRT. ALSO, DRIVER'S SIDE FRONT ROTOR STRUCK THE GROUND VERY HARD AND MAY BE DAMAGED AS WELL.
NHTSA complaint #10072090 — an unverified report by a vehicle owner.
at 11,859 milesTemecula, CA
ENGINE AND ENGINE COOLING
THERE IS A FOUL SMELL THAT COMES FROM MY AIR CONDITION VENTS IN MY VEHICLE; NISSAN NORTH AMERICA REFUSES TO ADMIT TO THE PROBLEM.
NHTSA complaint #10069519 — an unverified report by a vehicle owner.
at 3,267 milesCandor, NC
SUSPENSION:FRONT
WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR. ASHEBORO NISSAN REPLACED ONE CONTINENTAL TIRE IN APRIL THEN 2 MORE WERE REPLACED IN OCTOBER (SAME TIRE MAKE REPLACED). SINCE ALL OF THIS, THE ASHEBORO NISSAN DEALERSHIP HAS BACKED OUT OF OUR PROBLEM, AND I AM NOW DEALING WITH KENNETH CARTER AT NISSAN AMERICA IN LA. WE HAVE NOW HAD A TOTAL OF 7 CONTINENTAL TIRES ON OUR VAN, AND THE PROBLEM STILL PERSISTS. MY WIFE WAS TOLD BY JEFF AT ASHEBORO NISSAN MONTHS AGO THAT IT MAY BE A PROBLEM WITH THE AXLE. I AM NOT SURE IF THIS WAS EVER CHECKED OUT. I WAS TOLD TO FILE THIS COMPLAINT BY THE NC ATTY. GENERALS OFFICE.
NHTSA complaint #10046847 — an unverified report by a vehicle owner.
at 3,267 milesCandor, NC
ENGINE AND ENGINE COOLING:ENGINE
WE PURCHASED A 2002 NISSAN QUEST VAN IN FEBRUARY, 2003 FROM ASHEBORO, NC NISSAN. THE DAY THAT WE PURCHASED THE VAN, WE EXPERIENCED AN OIL LEAK. THIS PROBLEM WAS REPAIRED BY DEALERSHIP, AND WE HAVE HAD NO OTHER PROBLEMS. IN MARCH, 2003, WE STARTED EXPERIENCING PROBLEMS WITH A VIBRATION IN THE STEERING, CONSOLE, SEATS AND FLOOR. ASHEBORO NISSAN REPLACED ONE CONTINENTAL TIRE IN APRIL THEN 2 MORE WERE REPLACED IN OCTOBER (SAME TIRE MAKE REPLACED). SINCE ALL OF THIS, THE ASHEBORO NISSAN DEALERSHIP HAS BACKED OUT OF OUR PROBLEM, AND I AM NOW DEALING WITH KENNETH CARTER AT NISSAN AMERICA IN LA. WE HAVE NOW HAD A TOTAL OF 7 CONTINENTAL TIRES ON OUR VAN, AND THE PROBLEM STILL PERSISTS. MY WIFE WAS TOLD BY JEFF AT ASHEBORO NISSAN MONTHS AGO THAT IT MAY BE A PROBLEM WITH THE AXLE. I AM NOT SURE IF THIS WAS EVER CHECKED OUT. I WAS TOLD TO FILE THIS COMPLAINT BY THE NC ATTY. GENERALS OFFICE.
NHTSA complaint #10046847 — an unverified report by a vehicle owner.