74 of the
2,918 complaints filed about the Nissan Quest
are about the seat belts —
3% of everything owners reported.
The worst model year for it is 1995.
The contact owns a 2017 Nissan Quest. The contact stated that all the windows inadvertently failed to operate as needed. The contact also stated that she attempted to operate the HVAC system and noticed an abnormal odor. The vehicle was taken to an independent mechanic and the air filters were replaced; however, the failure recurred. The contact was concerned of the lack of ventilation. Additionally, the contact stated that the rear center captains seat belt failed to operate as designed. No warning light was illuminated. The vehicle was taken to the dealer however, the contact was informed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 44,000.
NHTSA complaint #11496208 — an unverified report by a vehicle owner.
TAKATA RECALL. WORRIED THAT SEAT BELTS WILL EXPLODE WHEN FAMILY IS TRAVELING IN VAN. NO WAY SEAT BELTS CAN TELL US THEY WILL EXPLODE IN 1 WEEK OR EXPLODE NOW! WHY CAN'T YOU REPLACE ALL OF THE SEAT BELTS BEFORE SOMEONE ELSE IS HURT OR KILLED? I AM THINKING SERIOUSLY ABOUT REPLACING SOON IF SEAT BELTS AREN'T REPLACED,
NHTSA complaint #11243362 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE SEAT BELT BUCKLE FAILED TO UNLOCK WHEN ENGAGED, WHICH PREVENTED THE OCCUPANT FROM EXITING THE VEHICLE. THE DRIVER WAS ABLE TO CUT THE SEAT BELT WEBBING TO RELEASE THE FRONT SEAT PASSENGER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10895220 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1994 NISSAN QUEST. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AUTOMATIC SEAT BELTS STOPPED WORKING. THE SEAT BELT WARNING INDICATOR ILLUMINATED UNTIL THE SEAT BELT WAS BUCKLED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC SEAT BELT CONTROL MODULE FAILED AND NEEDED REPLACEMENT; HOWEVER, THE PART REQUIRED WAS NO LONGER MANUFACTURED TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #10883359 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 45 MPH, THE HOUSING OF THE PASSENGER SIDE SEAT BELT, LOCATED BEHIND THE FRONT PASSENGER SEAT, DETACHED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10849929 — an unverified report by a vehicle owner.
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE.
NHTSA complaint #10550462 — an unverified report by a vehicle owner.
AIRBAG DEPLOYED WHILE DRIVING. NO ACCIDENT. NO IMPACT. THE DRIVERS SIDE AIRBAG DEPLOYED WHILE DRIVING IN A TRAVEL LANE, NO OTHER VEHICLES NEAR BY, NO OBJECTS WERE HIT. NO INDICATION OF IMPACT TO THE BODY OF THE VEHICLE. THE SEAT BELTS ALSO HAVE LOCKED UP AS THOUGH THERE WAS AN ACCIDENT. IT APPEARS TO BE A MALFUNCTION OF THE AIRBAGS. OUR CONCERN IS PRIMARILY THAT IF THIS IS A POTENTIAL DEFECT IN THE SYSTEM THAT IT COULD BE MUCH MORE SERIOUS FOR SOMEONE DRIVING ON A BUSY STREET OR FREEWAY. THE INCIDENT OCCURRED AT A LOW SPEED ON A CITY STREET WHEN NO OTHER VEHICLES WERE NEAR. IF THE NHTSA WANTS TO INVESTIGATE WE NEED TO KNOW SOON. OTHERWISE WE WILL ARRANGE TO HAVE THE SRS REPLACED.
NHTSA complaint #10509710 — an unverified report by a vehicle owner.
THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT COME FREE. I HAD TO JIGGLE OUT OF THE SEAT TO EXIT THE VEHICLE. WHEN TAKEN TO THE DEALERSHIP THEY TOLD ME THE PART WAS GOING TO COST ME $39 TO REPLACE NOT INCLUDING LABOR. I HAD TO PAY TO FIX SINCE MY WIFE COULD NOT DRIVE THE VEHICLE WITHOUT THE SEATBELT WORKING CORRECTLY. IT STARTED TO LOCK UP ONCE IN A WHILE AND YOU JUST HAD TO BE SLOW WHEN UNBUCKLING THE SEATBELT. NOW IT WOULD NOT UNLOCK AT ALL. VEHICLE HAS BEEN GOOD OVER THE YEARS WITH ONLY ONE OTHER ISSUE THE DEALERSHIP CORRECTED THREE TIME BEFORE BEING HASSLE FREE. NO ONE COULD TELL ME WHY THE BUCKLE WOULD NOT OPEN JUST THAT I HAD TO PAY TO REPLACE.
NHTSA complaint #10374749 — an unverified report by a vehicle owner.
I HAVE NISSAN QUEST 2004 MINI VAN. 2 WEEKS BACK ONE DAY MY SON 7 YEAR OLD GOT TRAPPED IN THE 3RD ROW SEAT ON THE PASSENGER SIDE. WE COULDN'T TAKE HIM OUT. IF I TRY TO LOOSE THE BELT THE IT KEEP LOCKING FINALLY I HAD TO CUT THE SEAT BELT. USUALLY IF THE BELT LOCKSUP THEN IF YOU RELEASE THE BELT IT USUALLY FREES UP BUT IT DIDN'T DO IT . LUCKILY THIS HAPPENED WHEN GOT TO BACK TO HOME AND MY KIDS WERE TRYING TO COME OUT OF THE VAN. I THINK THIS NEEDS A LITTLE ATTENTION. I DON'T KNOW IF THIS IS FAULTY SEAT BELT OR FAULTY MECHANISM. I STRONGLY BELIEVE THIS MECHANISM WAS FAULTY AND THERE IS A POSSIBILITY OF KIDS GETTING TRAPPED IF THEY ARE NOT PROPERLY USING SEAT BELTS. MAINLY IF THE LOCK AND RELEASE MECHANISM IS NOT WORKING PROPERLY.
NHTSA complaint #10326192 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 NISSAN QUEST. THE CONTACT STATED THAT THE PASSENGER FRONT LAP BELT WILL NOT REMAIN SECURE INTO THE BUCKLE. AS A CONSEQUENCE, IN THE EVENT OF THE CRASH THE OCCUPANTS MAY NOT BE PROPERLY RESTRAINED, WHICH CAN CAUSE SERIOUS INJURY. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT NO PARTS ARE AVAILABLE TO PROPERLY REMEDY THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. UPDATED 10/06/09. *LJ THE CONSUMER STATED THE VEHICLE HAS FINALLY BEEN REPAIRED. THE DEALER ORDERED AND REPLACED THE BELT BUCKLE FREE OF CHARGE UNDER WARRANTY. UPDATED 10/06/09
NHTSA complaint #10282911 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 NISSAN QUEST. THE CONTACT STATED THAT THE PASSENGER FRONT LAP BELT WILL NOT REMAIN SECURE INTO THE BUCKLE. AS A CONSEQUENCE, IN THE EVENT OF THE CRASH THE OCCUPANTS MAY NOT BE PROPERLY RESTRAINED, WHICH CAN CAUSE SERIOUS INJURY. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN STATED THAT NO PARTS ARE AVAILABLE TO PROPERLY REMEDY THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. UPDATED 10/06/09. *LJ THE CONSUMER STATED THE VEHICLE HAS FINALLY BEEN REPAIRED. THE DEALER ORDERED AND REPLACED THE BELT BUCKLE FREE OF CHARGE UNDER WARRANTY. UPDATED 10/06/09
NHTSA complaint #10282911 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT'S SON PULLED THE SEAT BELT ACROSS HIS CHEST AND SIMULTANEOUSLY ATTEMPTED TO TURN HIS BODY, WHICH RESULTED IN THE SEAT BELT WRAPPING AROUND HIS NECK. THE CONTACT ATTEMPTED TO RELEASE THE SEAT BELT AND NOTICED THAT IT HAD LOCKED, WHICH MADE IT DIFFICULT FOR HER TO RELEASE THE CHILD. THE CHILD WAS FINALLY ABLE TO BE RELEASED AND SUSTAINED BRUISING AROUND HIS NECK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,111.
NHTSA complaint #10242960 — an unverified report by a vehicle owner.
(THIS IS MY THIRD COMPLAINT REGARDING THE SAME ISSUE. SEE EARLIER COMPLAINTS (10208146 AND 10208146) FOR ADDITIONAL DETAILS.) THIS IS THE SEVENTH (7TH) TIME THE FRONT-PASSENGER-SIDE LAP BELT RETRACTOR (MOUNTED AT THE BOTTOM OF THE DOOR POST / BODY FRAME) HAS JAMMED OVER THE LAST SEVERAL YEARS OR SO. FOR THE 6TH REPAIR/REPLACEMENT (AND NOW THE 7TH WHICH IS PENDING ARRIVAL OF YET ANOTHER REPLACEMENT PART) I WENT TO ANOTHER DEALERSHIP, BUSAM NISSAN, 1501 EAST KEMPER ROAD CINCINNATI, OH 45246 (513) 771-8100. THE 6TH UNIT THEY INSTALLED LASTED ONLY ABOUT 2 WEEKS BEFORE JAMMING EARLY THIS YEAR. THEY THEN CONFIRMED THE FAILURE AND THE DEALERSHIPS SERVICE MANAGER SAID THEY WOULD GET WITH THE FACTORY BEFORE SIMPLY PUTTING IN YET ANOTHER WAREHOUSE-STOCKED "CURRENT-DESIGN" BELT RETRACTOR THAT WOULD LIKELY HAVE THE SAME FAILURE AS ALL THE OTHERS. AFTER SEVERAL MONTHS I CHECKED IN TO ASK WHAT HAPPENED TO THE ORDERED PART. THEY SAID THE FACTORY HAD YET TO RESPOND WITH A BETTER/PERMANENT SOLUTION. I SAID FOR NOW I'D RATHER GO AHEAD AND GET ANOTHER WAREHOUSE-STOCKED "CURRENT-DESIGN" ONE RE-INSTALLED THAN CONTINUE TO OPEN-ENDED WAITING WITH NO WORKING BELT AT ALL. AND I'D KEEP COMING BACK FOR REPAIRS TO GET THE FACTORY'S ATTENTION SINCE IT COSTS THEM EACH TIME A DEALERSHIP GETS REIMBURSED. AT PRESENT I'M AWAITING THAT WAREHOUSE-STOCKED "CURRENT-DESIGN" REPLACEMENT UNIT TO ARRIVE. THE SERVICE MANAGER AT BUSAM NISSAN TENTATIVELY AGREED WITH ME THAT IT MIGHT BE THAT THE LUBRICANTS HAVE DRIED OUT, BUT THAT HE COULD NOT "EXPERIMENT" WITH IT, SUCH AS GENTLY WARMING UP A UNIT IN AN OVEN TO SEE IF IT WOULD POSSIBLY HELP ANY INTERNAL LUBRICANTS RE-DISTRIBUTE AND ALLOW THE MECHANISM TO PROPERLY RELEASE. HE SAID THAT HIS OR MY DOING SO WOULD END ANY FREE FACTORY REPLACEMENT POSSIBILITIES AND FIXES. AGAIN, I DOUBT I'M THE ONLY ONE WITH THIS PROBLEM IF THIS UNIT IS USED IN OTHER NISSAN MODELS AS WELL.
NHTSA complaint #10236916 — an unverified report by a vehicle owner.
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
NHTSA complaint #10222179 — an unverified report by a vehicle owner.
(THIS IS MY SECOND COMPLAINT LODGED ON THIS SITE REGARDING THE SAME ISSUE. SEE MY EARLIER COMPLAINT FOR ADDITIONAL DETAILS ON THE POSSIBLE CAUSES.) THIS IS THE FIFTH/5TH TIME THE FRONT-PASSENGER-SIDE LAP BELT RETRACTOR (MOUNTED AT THE BOTTOM OF THE DOOR POST / BODY FRAME) HAS JAMMED OVER THE LAST 5-6 YEARS OR SO. THE REPLACED PART IS WORKING FOR SHORTER AND SHORTER PERIODS BEFORE ANOTHER FAILURE. COULD THIS BE DUE TO AGING OF THE STOCK OF REPLACEMENT PARTS? SEE NISSAN DEALERS RECORDS FOR EXACT DATES: FALHABER NISSAN, INC. 8680 COLERAIN AVE. CINCINNATI (GROSBECK), OH 45251 (513) 385-1400 (SALES, SERVICE, BODY SHOP). IT WILL NOT EXTEND MORE THAN ABOUT 8-12 INCHES BEFORE THE RATCHET MECHANISM "CATCHES" AND PREVENTS THE SEAT BELT FROM REACHING OVER TO THE BUCKLE BY THE CENTER CONSOLE. ON THE SURFACE THERE SEEMS TO BE NOTHING UNUSUAL ABOUT THE INSTALLATION -- THE UNIT IS BOLTED IN, AND THE BELT SIMPLY FEEDS THROUGH A SLOT IN THE TRIM PLASTIC. IN FRUSTRATION I DISCOVERED I WAS ABLE TO GET IT TO EXTEND A FEW TIMES MORE BY VERY RAPIDLY SNATCHING THE BELT UNTIL IT WOULD CATCH, I SUPPOSE SIMULATING THE DECELERATION OF THE VEHICLE DURING AN ACCIDENT (AND THE ACCELERATION OF THE SPRING WINDING MECHANISM TRYING TO RESTRAIN A "BODY" FROM FLYING THROUGH THE WINDSHIELD). THEN AFTER RETRACTING FULLY THE BELT WOULD THEN EXTEND FULLY FOR A ONE-TIME USE, BUT ONLY TO SEIZE UP AGAIN AFTER RETRACTING. BUT THIS WORKED FOR ONLY A VERY BRIEF PERIOD (COUPLE OF DAYS) THEN EVEN THAT WOULD NOT WORK. FROM MY OWN EXPERIENCE I SUSPECT THIS PROBLEM IS MORE PREVALENT THAN THE FEW RECORDS ON THIS WEB SITE WOULD INDICATE. I SUSPECT THE ENGINEERS AT THE FACTORY ARE NOT GETTING THE FEEDBACK THEY NEED TO CORRECT THE PROBLEM FROM THE DEALERSHIPS THAT (I PRESUME) ARE REIMBURSED BY NISSAN FOR REPEATEDLY PERFORMING THIS FREE-TO-THE-CONSUMER SERVICE.
NHTSA complaint #10208146 — an unverified report by a vehicle owner.
I WAS IN A LOW IMPACT WRECK--NO DAMAGE TO MY 2001 NISSAN QUEST VAN. MY 7 YEAR OLD SON WAS IN THE VERY BACK BENCH SEAT ON THE PASSENGER SIDE. WHEN I SLAMMED ON MY BRAKES TO AVOID BEING HIT BY THE OTHER VEHICLE MY SON'S SEAT BELT RELEASED AND HE WENT FLYING INTO THE FRONT PASSENGER SEAT AND THEN HIT THE SIDE DOOR. I WANT AN EXPLANATION AS TO WHY THE SEAT BELT BUCKLE FAILED IN A LOW IMPACT CRASH. I WILL BE TAKING IT TO A DEALERSHIP TO GET IT LOOKED AT. MY SON WAS INJURED IN THE CRASH AND HAD TO BE TRANSPORTED TO A TRAUMA UNIT.
NHTSA complaint #10203173 — an unverified report by a vehicle owner.
I WAS DRIVING ON A SIDE ROAD WITH MY DAUGHTERS IN THE CAR WHEN THE AIRBAG DEPLOYED FOR NO REASON. TEN MIN UTES LATER THE CAR ALARM SOUNDED FOR 15 MINUTES NISSAN IS CLAIMING FROM THE INSPECTION THAT I WAS IN A MODERATE TO SEVERE COLLISION. THIS IS TOTALLY NOT TRUE. MY DAUGHTERS CAN ATTEST TO THIS. THERE ARE SCRAPS UNDER MY CAR FROM THE LONG GRAVEL DRIVEWAY THAT I USE TO DRIVE TO A HORSE FARM. THEY ARE USING THESE SCRAPS AS EVIDENCE OF A COLLISION. THEY WILL NOT REPAIR THE AIRBAG OR SEATBELT. THIS IS A HUGE SAFETY ISSUE FOR ALL 2004 QUEST OWNERS.
NHTSA complaint #10190790 — an unverified report by a vehicle owner.