67 of the
2,918 complaints filed about the Nissan Quest
are about the steering —
2% of everything owners reported.
The worst model year for it is 1996.
1. Fuel Gauge- the fuel Hague is incorrect. I suspect somewhere between 1/2 tank and 3/8 tank will actually be an empty tank. I was almost left stranded when I could make it to the next service station. The car performed slow and the car came to a slow stop. No fuel indicator light came on. 2. My steering wheel has been very difficult to turn. Suddenly the power steering tank requires daily service. There is a rattling noise that gets a little better when I pour power steering fluid. I am unable to make safe turns due to the steering wheel no moving at it’s normal rate. Turning at intersections is the worst as I sometimes have to try several attempts. I end up having to take wide turns and that is not always safe in our narrow streets. There is no indicator light related to this concern.
NHTSA complaint #11479117 — an unverified report by a vehicle owner.
I backed out of driveway towards the south to head north on public way. Vehicle immediately started accelerating backwards (south) without assistance, quickly getting out of control. No amount of pressure on my part would make the brakes work and there was no control of the steering. The vehicle was no longer under my control and crashed backwards into a large tree which held it from crashing farther, and a small tree on the side which held it from rolling down into a brook. The vehicle is available for inspection upon request and I would prefer that it be inspected. No vehicles or pedestrians were in the street when the vehicle lost all control without human assistance. The passenger is front passenger seat was taken to ER and has since been seeing a doctor. The problem has not been reproduced or confirmed by a dealer or other service center. The police were at scene of accident right after it occurred. No lights, messages, or other symptoms gave any warning before the vehicle started racing and immediately went out of control with no control over speed, brakes or steering The consumer provided photos and police report.
NHTSA complaint #11435773 — an unverified report by a vehicle owner.
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
NHTSA complaint #11415732 — an unverified report by a vehicle owner.
STEERING LOCKS UP AT LOW/HIGH SPEEDS. RACK AND PINION COMES APART INTERNALLY. CAN CAUSE ACCIDENT/DEATH. FIRST STEERING WILL BE SLOW IN COLD WEATHER MAKING NOISE SECOND METAL SHOWS UP IN POWER STEERING RESIVORE THIRD A DRAGGING POPPING NOISE FROM STEERING FORTH FAILURE STEERING SYSTEM. COULD BREAK LEAVING TIRES TO SEPARATE IN THE V PATTERN OR LOCK UP CAUSING LOSS OF STEERING. THIS VEHICLE LOCKED UP UNEXPECTEDLY ON A SIDE STREET AT LOW SPEEDS. WHILE TURNING RIGHT. ABLE TO FREE UP TO AVOID GOING THROUGH A GARD RAIL (WITH A 60FT DROP OFF) ONLY TO HAVE LOCK UP AGAIN WHILE CORRECTING THE SUDDEN JAR AND GETTING OUT OF ONCOMING TRAFFIC. TO END UP IN A BUSINESS PARKING LOT.
NHTSA complaint #11173844 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED AND THE CONTACT HAD TO USE EXTRA STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT MENTIONED THAT THERE WAS A LEAK FROM THE POWER STEERING SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #11140390 — an unverified report by a vehicle owner.
WHILE DRIVING ON THE INTERSTATE WITH 2 INFANTS IN CARS SEATS AS WELL AS 3 OTHER ADULTS THE VEHICLE LOST POWER. IT WOULD NOT ACCELERATE. WITHIN MINUTES THE STEERING WAS STIFF AND WAS EXTREMELY DIFFICULT TO TURN. PULLED OFF THE INTERSTATE AND ONTO A SIDE ROAD. THE VEHICLE FINALLT DECELLERATED TO A FULL STOP. TURNED IT OFF AND RESTARTED A FEW MOMENTS LATER. VEHICLE RAN AGAIN BUT NO STEERING. POPPED THE HOOD AND LOOKED AND NO POWER STEERING FLUID IN THE WELL. ADDED FLUID AND STEERED OK TILL 4 BLOCKS FROM MY HOUSE AT WHICH TIME THE STEERING ACTING UP AGAIN AND NOT ACCELERATING NO MATTER HOW FAR YOU PUSH THE PEDAL. TURNED IT OFF AND RESTARTED AGAIN. STEERING NOT WORKING BUT ACCELERATED ENOUGH TO PARK IT AT HOME. TOOK TO MY MECHANIC BUT SAYS HE CANNOT LOOK AT IT UNTIL WEDNESDAY. WAS SO SCARED CAUSE HAD THE GRANDBABIES IN THE VAN.
NHTSA complaint #11082566 — an unverified report by a vehicle owner.
I WAS DRIVING THROUGH THE HIGHWAY AND WEND I STOP ON THE LIGHT MY CAR STOP WORKING SO I'LL I CALL THE TOW TRUCK .AND I TEKE TO THE MECHANIC AND THE MECHANIC TALL ME THE TRANSMISSION IS GONE AND HE HAVE TO REPLACE THE TRANSMISSION
NHTSA complaint #11032731 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 NISSAN QUEST. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BEGAN TO SHAKE. IN ADDITION, THE BRAKES WERE REPLACED THREE TIMES. THE VEHICLE WAS DIAGNOSED AS NEEDING NEW ROTORS, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10970971 — an unverified report by a vehicle owner.
THE VAN TURNS ON BUT IT LOSES SPEED WHILE DRIVING AND IT IS VERY HARD TO MAKE IT ACCELERATE ONCE IT COMES TO A STOP, THOUGHT IT WAS A TRANSMISSION PROBLEM BUT IT WASN'T. NOW THEY THINK IT IS LOSS OF COMMUNICATION WITH COMPUTER
NHTSA complaint #10959826 — an unverified report by a vehicle owner.
I RAN OUT OF GAS ON TWO SEPARATE OCCASIONS. BOTH TIMES I THOUGHT I HAD PLENTY OF GAS DUE TO WHAT THE GAUGE SAID. THE FIRST TIME, I HAD MY 2 KIDS WITH ME AND IT RAN OUT AS I WAS GOING AROUND AN UNFAMILIAR CURVE IN THE INTERSTATE. THE VAN BECAME VERY HARD TO STEER. LUCKY FOR ME I WAS IN A LANE NEXT TO A SHOULDER SO I WAS ABLE TO FIGHT IT OFF OF THE ROAD. IT WAS VERY HARD TO STOP AT THAT POINT. THE SECOND TIME, I HAD 7 PEOPLE IN THE CAR INCLUDING MY 2 KIDS AND 4 OF THEIR YOUNG FRIENDS. THIS TIME IT RAN OUT JUST AS I CAME TO A CURVE ON A ROAD WHERE PEOPLE TEND TO SPEED. I DID NOT HAVE THE STRENGTH TO KEEP THE VAN FROM CROSSING INTO THE ONCOMING LANE, BUT LUCKY FOR US, NOBODY WAS IN THE OTHER LANE AT THAT TIME. I WAS ABLE TO COAST OFF OF THE OPPOSITE SIDE OF THE ROAD. BOTH TIMES I MISSED VERY IMPORTANT MEETINGS BUT WAS THANKFUL TO BE ALIVE. I HAVE SINCE LEARNED TO RESET MY MILEAGE COUNTER WHEN I FILL UP AND WATCH TO MAKE SURE I DON'T PUSH IT TO FAR, BUT ALWAYS AFRAID I MAY GUESS INCORRECTLY. I AM PROBABLY FILLING UP AT 1/2 TANK FOR FEAR OF STALLING AGAIN WITH MY KIDS IN THE VAN. AFTER THE FIRST TIME, I THOUGHT I RECEIVED A NOTICE ABOUT A PROBLEM WITH THE GAUGE. I HAD MY VAN IN FOR SERVICE AT THE LOCAL NISSAN DEALER AND ASKED THEM ABOUT IT. THEY LOOKED IT UP AND SAID THEY DID NOT SEE ANYTHING ABOUT IT. THAT WAS AROUND 2015/03. I AM TIRED OF CONSTANTLY FILLING UP, SO I AM LOOKING INTO HOW TO GET IT FIXED. THAT IS HOW I FOUND OUT ABOUT ALL THE OTHER COMPLAINTS ABOUT THE FAULTY GAUGE ISSUE.
NHTSA complaint #10824571 — an unverified report by a vehicle owner.
THE PRESSURE POWER STEERING HOSE DEVELOPS A TERRIBLE LEAK. EVENTUALLY REQUIRED A 1/2 BOTTLE OF PS FLUID NEARLY EVERY DAY! THE PROBLEM IS THAT THE HOSE IS "BURIED" BEHIND THE ENGINE AND EXTREMELY DIFFICULT TO REPLACE. A REPLACEMENT HOSE IS LESS THAN $100 BUT IT TAKES MULTIPLE HOURS OF PAIN AND FRUSTRATION TO REPLACE. THIS TYPE OF POOR WORKMANSHIP IS TOTALLY UNACCEPTABLE. THE FACT THAT IT'S SO DIFFICULT TO FIX A KNOWN PROBLEM IS UNCONSCIONABLE. NISSAN SHOULD BE ASHAMED OF THEMSELVES FOR TAKING ADVANTAGE OF CONSUMERS. THE LEAKED CAUSED STEERING ISSUES ON NUMEROUSE OCCASIONS. IT NEVER FAILED COMPLETELY DUE TO THE FACT THAT I CARRIED A GALLON JUG OF PS FLUID WITH ME EVERYWHERE I WENT. NOW, NOT ONLY DID IT TAKE ME FOREVER TO REPAIR THIS ITEM, MY DRIVEWAY IS AN EYESORE. POWER STEERING FLUID IS A VERY CAUSTIC PRODUCT AND DOES NOT CLEAN UP THEREFORE IT HAS DESTROYED MY DRIVEWAY. I'M SORELY DISAPPOINTED.
NHTSA complaint #10787266 — an unverified report by a vehicle owner.
HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING.
NHTSA complaint #10713089 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE ABILITY TO STEER SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE HAD TO BE TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #10704910 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 NISSAN QUEST. THE CONTACT STATED THAT THE TRACTION CONTROL OFF LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE CRANK SHAFT NEEDED TO BE REPLACED. THE REPAIRS WERE MADE TO THE VEHICLE AND THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10692250 — an unverified report by a vehicle owner.
THE FIRST INCIDENT, OCCURRING IN THE SUMMER OF 2014, CAUSED MY 2007 NISSAN QUEST TO STALL/SHUT OFF AND NOTHING WORKED - IT LOST ALL STEERING, POWER, ACCELERATION, BRAKING, ETC. IT JUST DIED, GOING APPROXIMATELY 15MPH WHILE VEERING RIGHT TO TURN INTO A SHOPPING CENTER. THIS SAME INCIDENT OCCURRED ABOUT A MONTH LATER, WHILE TRAVELING APPROXIMATELY 25MPH (POSTED SPEED LIMIT) GOING UPHILL AT NIGHT. VAN JUST DIED AND I WAS STRANDED ON THE ROAD - LUCKY ENOUGH TO GET FAR ENOUGH NEAR A PRIVATE DRIVEWAY NOT TO GET HIT BY A CAR, AN TO CALL FOR HELP. THE FUEL GAUGE WAS SHOWING SUFFICIENT GAS LEFT IN THE TANK, BUT IT HAD RUN OUT OF GAS. WE HAD PUT THE VEHICLE IN THE SHOP FOR REPAIR AND LUCKILY THE MECHANIC WAS HONEST AND SMART AND CONCLUDED THAT IT NEEDED FUEL AND THE GAUGE WAS DEFECTIVE. LUCKILY ON BOTH OCCASIONS, NONE OF OUR THREE CHILDREN (ONE SPECIAL NEEDS) WERE IN THE VAN. THIS DEFECT LEFT US WITHOUT A SECOND (FAMILY TRANSPORTATION) VEHICLE FOR SEVERAL DAYS AND TO INCUR UNNECESSARY AUTO SHOP COSTS. SECONDLY, WE RECENTLY HAD SUSPENSION WORK DONE, TOTALING OVER $1300.00. THERE WAS APPARENTLY A RECALL FOR THIS, OF WHICH I WAS NEVER MADE AWARE. THE BOLT DEFECT WAS ALSO NEVER BROUGHT TO MY ATTENTION, BUT THE RATTLING NOISE HAS EXISTED SINCE PURCHASED USED IN 2011. THESE DEFECTS HAVE CAUSED POTENTIAL ENDANGERMENT TO MY FAMILY, INCURRED US COSTLY SHOP/REPAIR COSTS, AND LEFT US WITHOUT A VEHICLE FOR DAYS - HIGHLY DANGEROUS AND INCONVENIENT, WHEN ALL WERE KNOWN DEFECTS THAT SHOULD HAVE BEEN KNOWN TO US AND FOR WHICH WE SHOULD NOT HAVE PAID.
NHTSA complaint #10670340 — an unverified report by a vehicle owner.
DRIVING APPROXIMATELY 45 MPH, AND ENGINE STALLED AND CUT OUT. LOST POWER STEERING AND POWER BRAKES. NEEDED TO MAKE EVASIVE MOVES TO AVOID ACCIDENT AND GET OFF ROAD. CAR RAN OUT OF GAS. DASHBOARD FUEL GAUGE SAID 1/4 TANK OF GAS. ONBOARD TRIP DISPLAY SAID ZERO (0) DISTANCE TILL EMPTY, BUT I DO NOT USE THIS. I HAD TO GET ASSISTANCE AND 1 PUT LESS THAN 1 GALLON GAS IN CAR. FUEL GAUGE DID NOT MOVE AND STILL SAYS THERE IS 1/4 TANK GAS, WHILE TRIP COMPUTER REGISTERED ABOVE 0 DTE. THIS IS EXTREMELY DANGEROUS TO LOSE CONTROL OF VEHICLE UNEXPECTEDLY. I HAVE BEEN DRIVING FOR OVER 27 YEARS AND HAVE NEVER RUN OUT OF GAS AND HAVE ALWAYS RELIED ON THE GAUGE, NOT THE TRIP COMPUTER. PLEASE INVESTIGATE AND LET ME KNOW WHAT I SHOULD DO. THIS IS A VERY DANGEROUS SITUATION. I HAD 2 KIDS IN THE CAR, AND I AM GRATEFUL MY WIFE WAS NOT DRIVING, AS SHE WOULD HAVE BEEN UNABLE TO STEER OR APPLY BRAKES IN SUCH A SITUATION WHEN LOSS OF POWER OCCURS UNDER THIS SITUATION. THE TRIP COMPUTER CAN BE WRONG, BUT THE FUEL GAUGE ON THE DASH BOARD SHOULD ALWAYS BE CORRECT. BASIC PRINCIPLE.
NHTSA complaint #10668554 — an unverified report by a vehicle owner.
I BOUGHT MY NISSAN QUEST 2007 SE IN MAY OF 2012.. FROM A DEALER... AFTER 2 MONTHS OF OWNING MY VEHICLE I STARTED TO NOTICE THAT THE FRONT SUSPENSION WOULD ALWAYS RATTLE... OR FELL LIKE SOMETHING WAS HITING.. SO I TOOK IT BACK TO THE DEALER AND SAID IT WAS THE SUSPENSION SO HE SENT ME TO HIS MECHANIC.... AFTER ABOUT 2 DAYS WITH OUT MY VEHICLE...THEY CALLED ME TO SAY EVERYTHING WAS GOOD ... IT DID THE SAME THING A FEW WEEK LATER..... AT THIS TIME I NOTICED THE THE STEERING WILL WAS GETTING STIFF SO I HAD IT CHECKED THE OIL AND YES IT WAS A LITTLE LOW.. SO I ADDED POWER STEERING FLUID... AS I WAS HEADED TO THE HIGHWAY AT ABOUT 55 MPH THE STEERING WHEEL WAS SO HARD TO TURN TO THE RIGHT OFF HIGHWAY LANE... SO I DECIDED TO TURN BACK TO TOWN..... I HEADED TO THE GAS STATION AS I PULLED UP TO A PUMP IT SOUNDED LIKE A BURST AND ALL THE OIL STARTED LEAKING... I DID HAVE THIS PART CHANGED AS THE DEALER AGAIN SAID THEY DID NOT FIX THIS PROBLEM...I HAD A MECHANIC CHANGE THE SO CALL PART..,, BUT MY MINIVAN HAS NOT CHANGED AT ALL THE POWER STEERING IS THE SAME ... HAVING DIFFICULT STEERING,,.,, ITS ALMOST MY 3RD YEAR IN MAY AND I HAVE NOT BEEN ABLE TO KNOW WHAT THE PROBLEM IS... AS I AM STILL PAYING IT OFF....I HAD A FRIEND TELL ME TO FILE A REPORT AND AS I DONT KNOW WHAT ELSE TO DO ..I DID GOOGLE AND I HAVE FOUND OTHER PEOPLE SAY THEY HAVE THE SOME PROBLEM... PLEASE LET ME KNOW WHAT ELSE I CAN DO OR IS THIS A MANUFACTURE PROBLEM...
NHTSA complaint #10637204 — an unverified report by a vehicle owner.
WHILE DRIVING, THE CAR SUDDENLY LOSES POWER AND COMES TO A STOP. AFTER SEVERAL ATTEMPTS TO RESTART THE ENGINE I DECIDED TO CHECK THE MTE AND GAS GAUGE WHICH BOTH INDICATE THERE IS PLENTY OF GAS TO CONTINUE. I HAD THE BATTERY,ALTERNATOR AND STARTER CHECKED AND THEY WERE FINE. SO I DECIDED TO ADD MORE GAS THEN SHAZAM IT STARTED. PLEASE INFORM IF THERE'S A RECALL OR HOW TO REMEDY THE ISSUE. THANKS.
NHTSA complaint #10627780 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL STARTED TO VIBRATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE TIRES WERE ROTATED AND AN ALIGNMENT WAS PERFORMED. HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
NHTSA complaint #10614938 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1996 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO SHAKE WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTINUE DRIVING THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY EVERY FOUR MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THE VEHICLE HAD A DESIGN FLAW AND THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,799.
NHTSA complaint #10568736 — an unverified report by a vehicle owner.