I PURCHASED 2015 NISSAN QUEST ON JULY 3, 2019. AFTER I BROUGHT IT HOME, NOTICED IT HAD A NIL IN FRONT PASSENGER TIRE. WENT BACK TO DEALERSHIP ON JULY 3, AND ADV THE SALES REP STEVE PUSATERI. HE STATED THAT IT WOULD BE FIXED. ALSO ADVISED THAT THERE IS POOR ACCELERATION. JULY 6 2019, HAD AN APPT AND NOTHING WAS FOUND WITH ACCELERATION, THE TIRE WAS FIXED. ON JULY 11, 2019, MY WIFE WAS ON A ROAD TRIP, AND TEXT STEVE TO ADVISE THAT THE VAN IS SHAKING AND THERES A MAINTENANCE ISSUE. ON AUGUST 7TH, MY WIFE TOOK THE VAN TO DUNN TIRE. THAT IS WHERE THEY ADVISED HER THAT THE TIRES ARE T AND V RATING TIRES, AND THEY SHOULD NEVER BE COMBINED AND THAT IS DANGEROUS. DUNN TIRE BROUGHT TO MY ATTENTION THAT THE TIRE DEPTH WAS AT 3-32. TOOK VAN BACK TO DEALER ON THURSDAY AUGUST 8, TO CHECK OUT THE SHAKING, THEY ADVISED THAT THERE WAS A BROKEN BELT IN ONE OF THE TIRES, AND THAT CAUSES THE SHAKING. AT THAT TIME, WE BROUGHT TO THEIR ATTENTION ABOUT THE MIXTURE OF TIRES ON VAN. AND WE ALSO ADV THAT THE REAR TIRE WAS CRACKED, AND LEAKING AIR PER DUNN TIRE. WHEN WE PURCHASED THE VAN, THE DEALERSHIP ADVISED US THAT THE VAN WAS CERTIFIED AND HAD A DETAILED INSPECTION. ON THE CERTIFIED PRE OWNED INSPECTION CHECKLIST IT READS AS FOLLOWS. THE TREAD DEPTH WAS AT 5-32. HOW COULD MIKE BARNEY NISSAN CERTIFY THE VEHICLE, WITH A COMBINATION OF DIFFERENT TIRES ON THE VAN? THIS WAS A DANGER TO MY WIFE AND 3 CHILDREN, WHILE THEY WERE TRAVELING ON THE HIGHWAY.. WHEN WE PICKED UP THE VAN ON AUGUST 13, THE CAN HAD 4 BRAND NEW TIRES. AFTER LEAVING THAT NIGHT, THE VAN CONTINUES TO SHAKE. MY WIFE LEFT A MESSAGE FOR SERVICE REP AUGUST 14, AND SHE HAS YET TO RETURN THE CALL.
NHTSA complaint #11244011 — an unverified report by a vehicle owner.
VEHICLE WHEEL/TIRE SENSORS ARE FAULTY. IT KEEPS GIVING ME WARNING SIGNAL TO CHECK TIRE PRESSURE. I TOOK MY VEHICLE TO DEALERSHIP TO FIX IT AND IT WAS FINE FOR 2 WEEKS AND THIS WEEK ITS AGAIN GIVING SAME CHECK TIRE PRESSURE SIGNAL. I HAVE IT CHECKS WITH DEALERSHIP ONCE AND WITH LES SCHWAB TWICE. IN ONE MONTH PERIOD.
NHTSA complaint #11011623 — an unverified report by a vehicle owner.
MY A/C IS RUNNING WHILE ITSINCE TURNED OFF I TRIED DISCONNECTING THE BATTERY TO RESET IT NOTHING WORKS ALSO WHEN I DRIVE THE QUEST AT HIGH SPEED AND TRY TO STOP THE FRONT END OF THE CAR SHAKES WHILE I'M SLOWING DOWN
NHTSA complaint #10863531 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. AFTER DRIVING APPROXIMATELY TWO AND A HALF MILES AT VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO COMPLAINED OF A BURNING ODOR COMING FROM THE VEHICLE AND THE RIMS WERE HOT TO THE TOUCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10855026 — an unverified report by a vehicle owner.
AT 9K MILES THESE BRIDGESTONE TIRES ARE WEARING ON THE EXTERIOR SIDE WALLS. DEALERSHIP SAYS IT IS BECAUSE OF ALIGNMENT! WE HAVE HAD THE ALIGNMENT DONE 3 TIMES OVER THE PAST 10K MILES! TIRES ARE NOW SHOWING WHITE 'WIRE' AND MUST BE REPLACED! ONCE AGAIN, DEALERSHIP SAYS ALIGNMENT ISSUE WHEN I TOOK IT IN! AND AGAIN, ALIGNMENT IS PERFECT! TIRES HAVE BEEN ROTATED EVERY 3-5K MIKES AT OIL CHANGE.THESE TIRES SHOULD NOT BE DOING THIS WITH ONLY 21K MILES ON THEM!
NHTSA complaint #10790416 — an unverified report by a vehicle owner.
MY VEHICLE WAS T-BONED ON THE LEFT DRIVER SIDE. THE FRONT QUARTER PANEL AND REAR QUARTER PANEL WAS DAMAGED. THE LEFT WHEEL AND TIRE ROD WAS REPLACED. THE TIRES WERE REPLACED BUT EVERY SINCE THIS ACCIDENT I HAVE HAD SEVERE ISSUES WITH MY FRONT END STEERING AND RATTLING NOISE. I CANNOT DRIVE OVER BUMPS WITHOUT MY FRONT END FEELING LIKE IT SHIFTS AND I CANNOT TURN CURVES OVER 20 MPH OR ELSE IT BEGINS TO SHAKE EXTREMELY BAD. I HAVE HAD MULTIPLE WORK DONE AND IT KEEPS DOING THE SAME THING. IT IS DEFINITELY NOT SAFE TO CONTINUE DRIVING WITH MY KIDS IN IT BUT ITS ALL I HAVE. I CANNOT EXCEED 30 MPH ON A STRAIGHT WAY WITHOUT THE VEHICLE SHAKING VIGOROUSLY.
NHTSA complaint #10701249 — an unverified report by a vehicle owner.
WHILE DRIVING HOME FROM WORK, MY FRONT PASSENGER WHEEL SNAPPED OFF OF THE CONTROL ARM. BECAUSE I WAS DOING 50 MILES PER HOUR IT ALSO RIPPED THE AXEL OUT OF THE ENGINE. I HAVE BEEN TOLD IT WAS DUE TO A WEAK WELD. IS THIS A MANUFACTURES DEFECT?
NHTSA complaint #10683881 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO VIBRATE AND MADE AN ABNORMAL NOISE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER WHEEL LUG NUTS AND THE LUG BOLT DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #10669138 — an unverified report by a vehicle owner.
THE FRONT TIRES WEAR QUICKLY ON THE OUTSIDE EDGES. BOUGHT VAN NEW AND WITHIN 5,000 MILES THE FRONT TIRES WERE BALD ON OUTSIDE EDGE OF BOTH TIRES. ALIGNMENT WAS CHECKED AND DETERMINED TO BE IN SPEC. ROTATED TIRES TO BACK AND NOW ROTATED TIRES EXHIBITING SAME WEAR PATTERN. TIRES WILL NOT PASS INSPECTION DUE TO WEAR ON OUTSIDE EDGE AND LOOSE TRACTION IN WET WEATHER.
NHTSA complaint #10649498 — an unverified report by a vehicle owner.
I GOT OUT OF THE CAR, TURNED IT OFF AND WENT ON THE HOUSE MINUTES LATER THE CAR WAS ON FIRE. THE FLAMES WERE BIG AND THEY WERE IN THE FRONT PASSENGER SIDE OF THE ENGINE. I HAD JUST DROVE THE CAR ABOUT AN HOUR, THERE WAS NO SMELL NO SOUND NO INDICATOR LIGHTS NOTHING. THE FLAMES WERE BIG AND CAR WENT UP FAST.
NHTSA complaint #10593937 — an unverified report by a vehicle owner.
THIS IS A FORMAL COMPLAINT TO THE TIRES/WHEELS THAT NISSAN HAS SELECTED FOR PLACEMENT ON THE 2012 NISSAN QUEST.THE TOYO A22 235/55/18 TIRES ARE COMPLETELY WORN AT 26,000 MILES.WE DID NOT DISCOVER THE ISSUE WITH THE TIRES UNTIL A THIRD PARTY INSPECTED THE VEHICLE.THE VEHICLE WILL NOT PASS INSPECTION.ALL SERVICE HAS OCCURRED AT A NISSAN AUTHORIZED DEALER AT THE RECOMMENDED INTERVALS.THE SERVICE GROUPS AT SHEEHY NISSAN AND GRAPEVINE NISSAN DID NOT ALERT US TO THE DANGERS.I HAVE SPOKEN WITH NISSAN REGIONAL CONSUMER AFFAIRS AND ALERTED THEM TO THE CONCERN AND ISSUES SURROUNDING THE RAPID WEAR.IT IS OUR BELIEF THAT THE NISSAN QUEST IS TO HEAVY FOR THE TIRES THAT WERE SELECTED ON THE VEHICLE, AND/OR THE TIRE IS DEFECTIVE. NISSAN REGIONAL CONSUMER AFFAIRS HAS DECIDED NOT TO INTERVENE, OR ASSIST ON OUR BEHALF.ACCORDING TO NISSAN EMPLOYEE [XXX],NISSAN DOES NOT HAVE INFORMATION ON THE TOYO A22 TIRE,OR KNOWLEDGE OF WEIGHT CHARACTERISTICS&WHAT CONSTITUTES ABNORMAL WEAR. WHEN EXPLAINING I WAS RECORDING THE CALL SHE ABRUPTLY HUNG UP. SHE DID STATE THAT THE TIRE WAS SOFT&DID NOT HAVE A WARRANTY. IN ADDITION, SHE STATED THAT NISSAN DOES NOT HAVE ANY RESPONSIBILITY TO THE CONSUMER REGARDING THE TIRES,& THAT THE ENTIRE MATTER IS TOYO'S RESPONSIBILITY.I REQUESTED TO SPEAK WITH A SUPERVISOR & WAS DENIED. I ASKED IF THE COMPLAINT COULD BE REPORTED.SHE SAID THERE WAS NO OTHER MECHANISM TO REPORT THIS WITHIN NISSAN. ACCORDING TO TOYO THE A22 235/55/18 TIRE IS A CUSTOM PART MANUFACTURED TO NISSAN SPECS.AFTER CONDUCTING AN INTERNET SEARCH THERE ARE MANY MENTIONS OF NISSAN QUEST TIRES WEARING EARLY.MY BELIEF IS THAT NISSAN HAS NOT ACCURATELY CALCULATED THE VEHICLE WEIGHT CORRECTLY,&HAS CHOSEN TIRES THAT CAN JEOPARDIZE THE SAFETY OF THE PASSENGERS&MOTORISTS. AN ADDITIONAL COMPLAINT FOR TOYO IS BEING FILED STATING THAT THE TIRE IS NOT ROBUST ENOUGH FOR THE VEHICLE WEIGHT IT IS HANDLING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10558900 — an unverified report by a vehicle owner.
I HAVE 20,000 MILES ON MY CAR AND MY TIRES NEED REPLACING! I PURCHASED IT NEW IN APRIL 2012. I HAVE HAD IT FOR A YEAR AND A HALF. I DRIVE IT CAREFULLY AND HAVE THE TIRES ROTATED WHEN NEEDED. I HAD A FLAT ON MONDAY ON MY WAY TO WORK. THAT EVENING I HAD IT LOOKED AT FOR REPAIR. IT CANNOT BE REPAIRED. THE TIRE TREAD IS VERY LOW. THEY ARE BRIDGESTONE TURANZA. I BOUGHT A VAN BECAUSE I'M DRIVING CHILDREN AROUND FREQUENTLY. WHY COULDN'T NISSAN PUT BETTER TIRES ON THIS VEHICLE? WHEN YOU BUY A NEW CAR, YOU ASSUME THAT YOU WON'T HAVE TO REPAIR ANYTHING FOR SEVERAL YEARS. NOW I HAVE TO BUY A NEW SET OF TIRES AT CHRISTMAS TIME! I AM REALLY UNHAPPY! I CHECKED THIS SITE TO SEE IF THERE IS A RECALL ON TIRES. I CERTAINLY HOPE SO!
NHTSA complaint #10554203 — an unverified report by a vehicle owner.
I BOUGHT A 2012 NISSAN QUEST ALMOST 2 YEARS AGO. I HAVE 20,000 MILES ON THE VEHICLE AND THE TIRES ARE HORRIBLE! THEY ARE BRIDGESTONE TURANZA EL 400. THEY ARE FEATHERING AND BALDING. IT IS VERY DIFFICULT TO DRIVE IN THE RAIN OR OTHER WEATHER CONDITIONS. THESE TIRES HAVE BEEN ROTATED EVERY 5,000 MILES...IT IS EXTREMELY FRUSTRATING THAT YOU BUY A 30,000 VEHICLE AND HAVE TIRES THAT AREN'T WORTH ANYTHING ON IT!
NHTSA complaint #10510871 — an unverified report by a vehicle owner.
2006 NISSAN QUEST, LOST IT'S FRONT LEFT TIRE WHILE TRAVELING WESTBOUND. *BF THE TIRE WAS NEVER FOUND. (OHIO CRASH REPORT # 10-0286-91)*JB UPDATED 08/05/10
NHTSA complaint #10340065 — an unverified report by a vehicle owner.
THE CONSUMER COMPLAINED ABOUT THE WHEEL COVERS THAT PRESSED AGAINST THE VALVE STEMS. AFTER CHANGING THE POSITION OF THE WHEEL COVER, IT TURNED BACK TO PRESSING THE WHEEL COVER OVER THE VALVE STEM. THE CONSUMER WANTS A LETTER FROM THE MANUFACTURER INDICATING THAT ALTHOUGH ITS NOT A SAFETY ISSUE, HE WOULD LIKE AN EXPLANATION AS TO WHY THEY APPEAR THIS WAY. PROVIDE FURTHER DETAILS.
NHTSA complaint #10101532 — an unverified report by a vehicle owner.
MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM.
NHTSA complaint #10065301 — an unverified report by a vehicle owner.
THE LAST THREE YEARS (1999-2002) THE RIGHT FRONT WHEEL HAS BEEN MAKING A CLICKING SOUND ONCE PER REVOLUTION. MECHANIC SUSPECTED BRAKES OR CV JOINT HOWEVER IT WASN'T UNTIL THE LEFT REAR WHEEL BEGAN MAKING THE SAME SOUND (LAST 3 MONTHS) THAT THE MECHANIC NO. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768039
NHTSA complaint #10007451 — an unverified report by a vehicle owner.
THE LAST THREE YEARS (1999-2002) THE RIGHT FRONT WHEEL HAS BEEN MAKING A CLICKING SOUND ONCE PER REVOLUTION. MECHANIC SUSPECTED BRAKES OR CV JOINT HOWEVER IT WASN'T UNTIL THE LEFT REAR WHEEL BEGAN MAKING THE SAME SOUND (LAST 3 MONTHS) THAT THE MECHANIC NO. MR
NHTSA complaint #768039 — an unverified report by a vehicle owner.