FaultScore

Mercury door lock problems

Owners have filed 277 complaints with NHTSA about the doors, latches and locks on Mercury vehicles — 1% of everything reported about the brand, across 15 models. The model that accounts for most of them is the Mercury Villager, worst in 1996.

These are raw counts. A model that sold in millions appears near the top for that reason alone — the grade never compares one model with another.

277

Complaints

1%

Share of all Mercury complaints

6

Crashes

1

Fires

Which Mercury models have the most door lock problems

Villager 80 28.9%

Worst in 1996

Mountaineer 43 15.5%

Worst in 1998

Cougar 39 14.1%

Worst in 1999

Sable 35 12.6%

Worst in 1996

Grand Marquis 27 9.7%

Worst in 1992

Worst Mercury model years for door lock problems

Vehicle Complaints Share of that year Median miles Grade
1996 Mercury Villager 29 11% 126,650 C
1999 Mercury Cougar 18 2% 141,000 A
1997 Mercury Villager 17 11% 32,500 A
1998 Mercury Mountaineer 13 4% 77,000 A