FaultScore

Ford door lock problems

Owners have filed 4,090 complaints with NHTSA about the doors, latches and locks on Ford vehicles — 1% of everything reported about the brand, across 76 models. The model that accounts for most of them is the Ford Focus, worst in 2000.

These are raw counts. A model that sold in millions appears near the top for that reason alone — the grade never compares one model with another.

4,090

Complaints

1%

Share of all Ford complaints

62

Crashes

8

Fires

Which Ford models have the most door lock problems

Focus 863 21.1%

Worst in 2000

Explorer 413 10.1%

Worst in 1998

F-150 369 9.0%

Worst in 2018

Fusion 343 8.4%

Worst in 2013

Escape 320 7.8%

Worst in 2013

Edge 235 5.7%

Worst in 2011

Windstar 221 5.4%

Worst in 2000

Fiesta 184 4.5%

Worst in 2012

Mustang 157 3.8%

Worst in 2017

Taurus 125 3.1%

Worst in 1994

Expedition 91 2.2%

Worst in 1997

Ranger 65 1.6%

Worst in 1998

Aerostar 56 1.4%

Worst in 1993

Explorer Sport 55 1.3%

Worst in 1998

Freestyle 48 1.2%

Worst in 2005

F-250 SD 44 1.1%

Worst in 2017

F-350 SD 40 1.0%

Worst in 2017

Escort 37 0.9%

Worst in 1997

Contour 34 0.8%

Worst in 1995

Flex 32 0.8%

Worst in 2013

Transit Connect 32 0.8%

Worst in 2014

Crown Victoria 31 0.8%

Worst in 1992

Worst Ford model years for door lock problems

Vehicle Complaints Share of that year Median miles Grade
2000 Ford Focus 204 4% 71,550 A
2012 Ford Focus 133 3% 67,000 A
2013 Ford Fusion 87 4% 67,000 A
2011 Ford Edge 85 3% 54,733 A
2003 Ford Focus 83 7% 66,666 A
2013 Ford Edge 77 2% 47,000 A
1998 Ford Explorer 69 3% 98,000 A
2001 Ford Focus 67 3% 78,500 A
2013 Ford Escape 66 2% 67,000 A
2014 Ford Escape 66 2% 85,000 A
2018 Ford F-150 57 2% 42,000 A
2012 Ford Fiesta 56 7% 45,000 A
2013 Ford Focus 54 2% 77,335 A
2020 Ford Escape 53 3% 46,000 A
2000 Ford Windstar 52 2% 46,073 A
2005 Ford Focus 52 9% 70,000 B
2016 Ford F-150 52 2% 50,200 A
2002 Ford Explorer 50 1% 70,500 A
2014 Ford Fusion 49 3% 67,328 A
2014 Ford Focus 48 1% 42,950 A