Owners have filed 342 complaints
about the 1993 Plymouth Grand Voyager with NHTSA between 1996 and 2018.
The largest single group is the brakes.
Across this model's run it ranks 7 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Plymouth Grand Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1993 compares with every other Plymouth Grand Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
50,000 – 74,999 miles
413.8%
75,000 – 99,999 miles
310.3%
100,000 – 149,999 miles
1448.3%
150,000+ miles
827.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1996peak 20Dec 2018
NHTSA investigations into the 1993 Plymouth Grand Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
ON MAY 7, 1997, CHRYSLER FILED A DEFECT INFORMATION REPORT TO RECALL 436,000 1992 DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY VEHICLES TO REPAIR THE LIFTGATE SUPPORTS; SAFETY RECALL 97V-079.ODI HAD INVESTIGATION THE REAR LIFTGATE SUPPORT PROBLEM FOR 1991-1993 CHRYSLER MINIVANS IN PE 96-035 AND EA96-027.AT THE TIME OF CLOSING EA96-027 ON MAY 16, 1997, A SAFETY RELATED DEFECT TREND HAD NOT BEEN IDENTIFIED ON THE 1991 AND 1993 MODELS.SINCE THE CLOSING OF EA96-027, ODI HAS RECEIVED 34 COMPLAINTS OF REAR LIFTGATE SUPPORT ATTACHING BOLT FAILURES, INCLUDI...
DP03002Opened 7 May 2003Closed 22 Jul 2003STEERING:COLUMN
STEERING COLUMN SEPARATION
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENT...
RQ00011Opened 1 May 2000Closed 1 Apr 2002STEERING
STEERING WHEEL SEPARATION
PE96008Opened 25 Jan 1996Closed 28 Jun 1996SEAT BELTS
SAFETY BLT LATCH OPERATION
EA94028Opened 29 Jul 1994Closed 24 Jun 1996SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
PE94024Opened 7 Mar 1994Closed 29 Jul 1994SERVICE BRAKES, HYDRAULIC
ABS BRAKING SYSTEM FAILS
EA94005Opened 31 Jan 1994Closed 25 Oct 1995STRUCTURE
LIFTGATE LATCHES
LIFTGATE LATCHES IN THE SUBJECT VEHICLES HAVE FAILED IN LOW AND MODERATE SPEED IMPACTS RESULTING IN OCCUPANT EJECTIONS, INJURIES, AND FATALITIES.THERE ARE TWO FAILURE MODES ASSOCIATED WITH LATCH FAILURE: FORK BOLT-DETENT LEVER BYPASS, AND INERTIAL UNLATCHING.NHTSA ANALYSES OF CHRYSLER AND PEER MINIVANS TOOK THE FORM OF STATIC AND DYNAMIC CRASH TESTING, ENGINEERING EVALUATIONS, COMPLAINT AND FIELD ANALYSES, AND REAL WORLD DATA ANALYSES.A TECHNICAL REPORT DISCUSSING THESE ANALYSES CAN BE FOUND IN THE ENGINEERING ANALYSIS TECHNICAL REPORT IN THE PUBLIC VIEWING FILE.CHRYSLER HAS ADVISED NHTSA THAT...
Recalls on the 1993 Plymouth Grand Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200025672,232 units in Canada
Steering
On certain vehicles, there is a potential on high metrage vehicles for the steering wheel armature stamping to crack and separate from the center hub attachment of the steering wheel. This could result in loss of steering control and a possible crash. Correction: Vehicles will be inspected for armature cracks in the center hub attachment area. Steering wheels exhibiting cracks will be replaced. All other vehicles will have a reinforcement plate attached.
Recall 1999145163,025 units in Canada
Visual System
On certain vehicles, the left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft. This may allow the drive arm to disengage from the shaft and lead to a loss of wiper function. Correction: The left windshield wiper pivot assembly will be replaced with one that incorporates an improved mechanical connection of the drive link to the pivot shaft.
Recall 1997162153,541 units in Canada
Seats And Restraints
The first row rear seat outboard side seat belt anchor hook can become unattached from the body anchor position. Also, the covers on solid stalk mounted seat belt buckles may become dislodged. Should a cover become dislodged, the release button may stick inside the cover creating the potential for the buckle to become partially latched. In the event of a vehicle crash, either of these conditions could result in the occupant not being properly restrained. Correction: Anchor hook retaining clip will be replace with a revised profile clip and cover plate. Dealers will also install a cover retaining clip to the stalk mounted buckle cover to prevent dislocation of the buckle cover.
Recall 1997104246,405 units in Canada
Structure
A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. This could result in injury to persons standing under the liftgate at the time of failure. Correction: Liftgate struts will be inspected for loose fasteners. If fasteners are loose, the strut (and integral bolts) will be replaced. If the bolt shows evidence of torque, the bolt will be removed, large washers will be installed and bolt will be torqued to specification.
Recall 199606324,055 units in Canada
Brakes
Note: Vehicles equipped with Bendix-10 Antilock Brake System (ABS) Vehicles with ABS brakes may experience premature actuator piston seal wear in the ABS hydraulic control unit and/or actuator pump motor deterioration. If this occurs, the ABS function may be lost and reduced power assist may be experienced during vehicle braking. Correction: Vehicles with ABS malfunction will be repaired as necessary. Warranty on all ABS components will be extended to 10 years or 160,000 km (except for the brake actuator piston assembly and the pump-motor assembly which will have lifetime coverage).
Recall 1993086115 units in Canada
Suspension
VEHICLES EQUIPPED WITH 15" STAMPED ROAD WHEELS OR SPARE WHEEL MAY HAVE A MISFORMED WHEEL LUG NUT SEAT CONFIGURATION. THIS COULD CAUSE A REDUCED NUT TO WHEEL CONTACT AREA AND LIMIT THE WHEEL SELF CENTERING CAPABILITY DURING INSTALLATION. THIS COULD RESULT IN LOOSENING OF THE WHEEL LUG NUTS AND POSSIBLE WHEEL LOSS. CORRECTION: SUSPECT WHEELS WILL BE REPLACED AND INSTALLED WITH NEW LUG NUTS.
Reports where the owner recorded a crash, a fire, an injury or a death.
Baltimore, MDCrash
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLYING THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE AT ALL RESULTING IN AN EXTENDED STOPPING DISTANCE. AS A RESULT, CONSUMER WAS INVOLVED IN A FRONT END COLLISION. DEALERSHIP HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION NOTIFIED.
NHTSA complaint #10083293 — an unverified report by a vehicle owner.
Roseville, CACrash1 injured
AIR BAGS
CONSUMER STATES WHILE DRIVING, VEHICLE WAS INVOLVED IN A FRONT END IMPACT AND THE AIR BAG DID NOT DEPLOY, ONE PERSON WAS INJURED (CLAIM# 55-S278-687).
NHTSA complaint #6900738 — an unverified report by a vehicle owner.
Bensalem, PACrash1 injured
AIR BAGS
WHILE DRIVING, VEHICLE REAR-ENDED ANOTHER VEHICLE AND THE AIR BAG DID NOT DEPLOYED, ONE PERSON WAS INJURED (CLAIM# 14-X187-324).
NHTSA complaint #6900739 — an unverified report by a vehicle owner.
Fresno, CA2 injured
TIRES:TREAD/BELT
LEFT FRONT TIRE EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO VEHICLE, DRIVER AND PASSENGER WERE INJURED, FIRESTONE AFFINITY TOURING S, P205/70R15 95S M+S, DOT VDMO A/B 118, CLAIM 55-S259-389. *SLC
NHTSA complaint #6900307 — an unverified report by a vehicle owner.
Roseville, CACrash1 injured
AIR BAGS
CONSUMER STATES WHILE DRIVING, VEHICLE WAS INVOLVED IN A FRONT END IMPACT AND THE AIR BAG DID NOT DEPLOY, ONE PERSON WAS INJURED (CLAIM# 55-S278-687).
NHTSA complaint #6900738 — an unverified report by a vehicle owner.
Bensalem, PACrash1 injured
AIR BAGS
WHILE DRIVING, VEHICLE REAR-ENDED ANOTHER VEHICLE AND THE AIR BAG DID NOT DEPLOYED, ONE PERSON WAS INJURED (CLAIM# 14-X187-324).
NHTSA complaint #6900739 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 417,000 milesOxford, WI
FUEL/PROPULSION SYSTEM
FUEL RAIL LEAK AT THE CROSSOVER PIPE, GETTING FUEL ON VALVE COVERS, AND CLOSE TO EXHAUST MANIFOLD. FUEL LEAK WILL NOT STOP. CONTACTED CHRYSLER DEALERSHIP, NO KNOWN FIX AVAILABLE. FUEL RAIL DISCONTINUED, NO PARTS AVAILABLE. NO KNOWN RECALL AVAILABLE. POTENTIAL FIRE HAZARD!!
NHTSA complaint #11162825 — an unverified report by a vehicle owner.
Cincinnati, OH
SERVICE BRAKES
ABS BRAKE SYSTEM HAS SPRUNG A LEAK AT THE PISTON ASSEMBLY INPUT SHAFT SEAL. THE LIFE TIME WARRANTEE SHOULD APPLY TO THIS PROBLEM. THE DEALER I AM WORKING WITH INFORMS ME THE REPAIR PARTS ARE NO LONGER AVAILABLE AND ARE REQUESTING DIAGNOSTIC FEES UP FRONT. I HAVE CONFIRMED 3 PART NUMBERS THAT ARE AVAILABLE FOR A DOZEN OTHER CHRYSLER VEHICLES TO BE THE SAME PHYSICAL PART IN THOSE 3 AND THE SAME PART FOR MY PLYMOUTH. ALL REFERENCE FOR THE PLYMOUTH PART NUMBER SHOW NO LONGER AVAILABLE. THEY ARE USING MULTIPLE PART NUMBERS FOR THE SAME PART IN DECEPTIVE WAYS TO AVOID REPAIRS. THE FOLLOWING PART NUMBER IS FOR THE LIST OF CARS BELOW AND IS THE SAME PHYSICAL PART FOR MY PLYMOUTH MOPAR PART # R4683555 - LIST BELOW CHRYSLER TOWN & COUNTRY 3.3L V6 OHV, 4-SPEED AUTOMATIC 1991, 1992, 1993 DODGE GRAND CARAVAN 2.5L I4 EFI, 3-SPEED AUTOMATIC 1991, 1992, 1993 DODGE GRAND CARAVAN 2.5L I4 EFI, 5-SPEED MANUAL 1991, 1992, 1993 DODGE GRAND CARAVAN 2.5L I4 EFI, CONTINUOUSLY VARIABLE TRANSAXLE 1993 DODGE GRAND CARAVAN 3.0L V6 SMPI, 3-SPD. AUTOMATIC 31TH 1991, 1992, 1993 DODGE GRAND CARAVAN 3.0L V6 SMPI, 4-SPEED AUTOMATIC 1991, 1992, 1993 DODGE GRAND CARAVAN 3.3L V6 OHV, 4-SPEED AUTOMATIC 1991, 1992, 1993 PLYMOUTH TOWN & COUNTRY 2.5L I4 EFI, 3-SPEED AUTOMATIC 1991, 1992, 1993 PLYMOUTH TOWN & COUNTRY 2.5L I4 EFI, 5-SPEED MANUAL 1992, 1993 PLYMOUTH TOWN & COUNTRY 3.0L V6 SMPI, 3-SPD. AUTOMATIC 31TH 1991, 1992, 1993 PLYMOUTH TOWN & COUNTRY 3.0L V6 SMPI, 4-SPEED AUTOMATIC 1991, 1992, 1993 PLYMOUTH TOWN & COUNTRY 3.3L V6 OHV, 4-SPEED AUTOMATIC 1991, 1992, 1993 I HAVE 2 OTHER PART NUMBERS THAT USE THIS SAME LIST AND REFERENCE THE SAME DIAGRAM NUMBERS. PLEASE ADVISE. I WOULD LIKE TO REPAIR THIS VEHICLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
NHTSA complaint #11139482 — an unverified report by a vehicle owner.
at 180,000 milesBonita, CA
SERVICE BRAKES
ABS HYDRAULIC ACCUATOR PUMP FAILED AGAIN. WAS REPAIRED FOR FREE IN 1999. I PAID FOR THE ACCUMALOTOR, WHICH FAILS DUE TO THE LEAKY BRAKE PUMP. CHRYSLER IS DELAYING OR DENYING REPAIR ON LIFETIME WARRANTY DUE TO RECALL.
NHTSA complaint #10721718 — an unverified report by a vehicle owner.
at 174,456 milesSAN Francisco, CA
SERVICE BRAKES
BRAKES HAVE NO POWER ASSIST DUE TO ABS PUMP FAILURE, AS DIAGNOSED BY PUTNAM CHRYSLER ON 3/29/13. DEALER CONTACTED CHRYSLER REGARDING RECALL 685. PART WAS SAID TO BE ON BACK ORDER. OWNER HAS CONTACTED CHRYSLER AND DEALER NUMEROUS TIMES TO NO AVAIL. LATEST REPORT (11/7/13) FROM CHRYSLER IS THAT THE PART WAS SENT TO DEALER AND MESSAGE LEFT FOR OWNER AT SOME UNRECOGNIZED PHONE NUMBER. LATEST REPORT FROM DEALER, ALSO 11/7/13, IS THAT REPAIR HAS ALREADY BEEN DONE, WHICH IS NOT CORRECT. DEALER REP WAS TO RESEARCH AND CALL OWNER BACK. NO CALL BACK.
NHTSA complaint #10551629 — an unverified report by a vehicle owner.
at 243,067 milesBristol, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT AS HE WAS BRAKING TO A STOP, THE BRAKE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD CAUSING AN INCREASE IN STOPPING DISTANCE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AS HE CONTINUED TO APPLY THE BRAKES. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK), STATING THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL BUT THE FAILURE STILL EXISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PERFORMED THE RECALL REPAIRS. THE CONTACT LEFT THE VEHICLE WITH THE DEALER AND STATED THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 243,067.
NHTSA complaint #10475185 — an unverified report by a vehicle owner.
at 142,000 milesKissimmee, FL
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08.
NHTSA complaint #10240646 — an unverified report by a vehicle owner.
at 142,000 milesKissimmee, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08.
NHTSA complaint #10240646 — an unverified report by a vehicle owner.
at 142,000 milesKissimmee, FL
SEAT BELTS
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08.
NHTSA complaint #10240646 — an unverified report by a vehicle owner.
at 142,000 milesKissimmee, FL
STRUCTURE
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE LIFTGATE HINGE WAS NOT OPERATING CORRECTLY. THE LIFTGATE CLOSED WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. ALSO, THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND EXPERIENCED DIFFICULTY SLOWING DOWN. THERE WAS ALSO A MALFUNCTION WITH THE SEAT BELT ASSEMBLY BUCKLE. RECENTLY, WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS. THE TECHNICIAN ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND CURRENT MILEAGE WAS 155,000. UPDATE 10/01/08 *CW THE SET BELT WOULD NOT RETRACT. UPDATED 10/03/08.
NHTSA complaint #10240646 — an unverified report by a vehicle owner.
at 100,000 milesJamestown, NY
STRUCTURE
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10237365 — an unverified report by a vehicle owner.
at 100,000 milesJamestown, NY
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10237365 — an unverified report by a vehicle owner.
at 100,000 milesJamestown, NY
EQUIPMENT
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10237365 — an unverified report by a vehicle owner.
at 100,000 milesJamestown, NY
VISIBILITY
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO DEPRESS THE BRAKE PEDAL IN HIS VEHICLE. HE HAS TO USE ALL OF HIS STRENGTH TO GET THEM TO WORK. IN ADDITION, THE ABS PUMP IS RUNNING AND WILL NOT SHUT OFF. THE ABS LIGHTS AND BRAKE LIGHTS ARE CURRENTLY ILLUMINATED. THE REAR WIPER ON THE REAR HATCH HAS BEEN REPLACED FOUR TIMES AT THE COST OF $350. THE WIPER CURRENTLY NEEDS TO BE REPLACED AGAIN. WITHIN SIX MONTHS OF HAVING THE VEHICLE REPAIRED, THE FAILURE RECURRED. THE DRIVER'S SIDE DOOR IS FALLING OFF THE HINGES AND THE DOOR WAS REPAIRED ONCE BEFORE WITH A USED DOOR. THE DOOR CURRENTLY NEEDS TO BE REPAIRED OR REPLACED AGAIN. AT 81,000 MILES, THE TRANSMISSION HAD TO BE REPLACED DUE TO SHIFT BUMP BEHAVIOR; HOWEVER, THE FAILURE STILL PERSISTS. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 151,000 AND FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10237365 — an unverified report by a vehicle owner.
Columbus, OH
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS SYSTEM FAILED THREE TIMES ON 4/15/08. THE VEHICLE IS A PLYMOUTH GRAND VOYAGER, 1993. I ALMOST HIT A CAR THAT WAS TURNING IN FRONT OF ME. THEN THE ABS AND PARKING BRAKE LIGHTS LIT UP ON THE DASH BOARD. I BARELY MADE IT HOME WITHOUT HITTING ANYTHING AND PARKED MY CAR IN THE GARAGE. WHEN I WENT OUT A FEW MINUTES LATER TO TAKE IT TO A MECHANIC NEARBY, THE BRAKE PEDAL DROPPED WHEN I TURNED THE KEY TO START THE CAR. THE BRAKES WERE MUSHY UNTIL I GOT IT TO THE MECHANIC. HE CONFIRMED THE PROBLEM IS WITH THE ABS SYSTEM AND THAT IT WAS COVERED UNDER THE RECALL. THE BYERS CHRYSLER DEALERSHIP NOW HAS THE CAR AND IS CLAIMING THEY CANNOT REPRODUCE THE PROBLEM AND WILL NOT REPLACE THE ABS UNTIL THEY CAN. I DO NOT WANT TO KILL MYSELF OR ANYONE ELSE WITH A BRAKING SYSTEM THAT MAY FAIL AT ANY TIME.
NHTSA complaint #10224870 — an unverified report by a vehicle owner.
SAN Jose, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. APPROXIMATELY TEN YEARS AGO, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK)AND DAIMLER CHRYSLER RECALL NUMBER 685. HE TOOK HIS VEHICLE TO THE DEALER FOR SERVICE, BUT THEY COULD NOT HONOR THE RECALL NOTICE. THEY INFORMED THE CONTACT THAT RECALLS COULD ONLY BE SERVICED WITHIN A REASONABLE AMOUNT OF TIME. ACCORDING TO THE CONTACT, THE RECALL STATED THAT THE CONSUMER COULD GET A FREE REMEDY ANY TIME AFTER RECEIVING THE NOTICE FOR THE LIFE OF THE VEHICLE. THE SERVICE MANAGER AT THE DEALER AGREED WITH THE CONTACT. THE CONTACT STATED THAT GENERAL MOTORS SHOULD HONOR WHAT IS MENTIONED IN THE RECALL NOTICE. IT WAS NOTICED THAT NHTSA'S RECALL NOTICE SLIGHTLY DIFFERED FROM THE MANUFACTURER'S NOTICE CONCERNING THE SERVICES THAT WOULD BE PROVIDED FOR THE LIFE OF THE VEHICLE. THE CONTACT STATED THAT HE CAN PROVIDE A COPY OF THE RECALL NOTICE FROM DAIMLER CHRYSLER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 92,000.
NHTSA complaint #10216719 — an unverified report by a vehicle owner.
at 120,000 milesBethany, OK
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 PLYMOUTH GRAND VOYAGER. WHILE DRIVING IN REVERSE AT 5 MPH, THE BRAKE PEDAL WOULD NOT DEPRESS, DESPITE USING EXTREME FORCE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, HOWEVER, THE ABS LIGHT REMAINED ILLUMINATED. THE MECHANIC DIAGNOSED THE VEHICLE AS HAVING ANTILOCK BRAKE FAILURE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA RECALL NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 155,000 AND FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10200596 — an unverified report by a vehicle owner.
at 96,000 milesBloomington, IN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT VARIOUS SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE DUAL FUNCTION PRESSURE SWITCH NEEDED TO BE REPLACED. THE CONSUMER WAS TOLD THE DUAL PRESSURE SWITCH WAS APART OF THE ABS AND WAS NOT COVERED UNDER ANY RECALL. THE CONSUMER WAS TOLD THAT THE PRESSURE SWITCH FAILED BECAUSE THE ABS/PUMP MOTOR HAD FAILED SO MANY TIMES. UPDATED 12/01/06. *JB THE STATED THE ABS MODULE HAD BEEN REPLACED 5 TIMES
NHTSA complaint #10171824 — an unverified report by a vehicle owner.
at 170,000 milesConcord, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
4TH 1993 PLYMOUTH GRAND VOYAGER SE TRANSMISSION. NO WARNING BEFORE COMPLETE TRANSMISSION FAILURE. HAS 1ST GEAR TO ABOUT 15 MPH AND THEN SLIPS OUT OF GEAR. NO REVERSE NO NOTHING. VAN IS SITTING IN MY GARAGE WHILE I DECIDE WHAT TO DO WITH THIS GIANT BOAT ANCHOR.
NHTSA complaint #10149689 — an unverified report by a vehicle owner.
at 102,000 milesLAS Vegas, NV
ENGINE AND ENGINE COOLING
I OWN A 1993 PLYMOUTH GRAND VOYAGER LE 3.3L V6 THAT HAS A PROBLEM WITH STALLING. IT IS VERY DANGEROUS AND HAS OCCURRED SEVERAL TIMES WHILE DRIVING ON THE FREEWAY. IT SEEMS TO HAPPEN ONLY AFTER THE ENGINE HAS REACHED OPERATING TEMPERATURE AND WHILE OF EITHER APPLY THE BRAKES OR SITTING AT A DEAD STOP. SEVERAL MECHANIC SHOPS HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM OR SIMPLY DO NOT KNOW WHAT THE CAUSE IS. AFTER DOING RESEARCH INTO THIS MATTER, I HAVE FOUND THAT SEVERAL PLYMOUTH GRAND VOYAGER OWNERS HAVE HAD THESE SAME EXACT PROBLEMS. THE FUEL PUMP AND FILTER HAVE BEEN CHANGED AND VARIOUS SENSORS AS WELL. THIS IS A HAZARD NOT ONLY TO MYSELF AND MY FAMILY, BUT TO ALL OTHER DRIVERS THAT MAY BE ON THE ROAD AND AROUND MY VEHICLE WHEN THIS OCCURS. WITH THE NUMBER OF REPORTS THAT I HAVE SEEN, I THINK THAT DAIMLER/CHRYSLER SHOULD CHECK INTO THIS PROBLEM, ISSUE A RECALL, AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR POSSIBLE KILLED.
NHTSA complaint #10146028 — an unverified report by a vehicle owner.
Baltimore, MDCrash
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE VEHICLE AT ANY SPEED AND APPLYING THE BRAKES, THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKE AT ALL RESULTING IN AN EXTENDED STOPPING DISTANCE. AS A RESULT, CONSUMER WAS INVOLVED IN A FRONT END COLLISION. DEALERSHIP HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION NOTIFIED.
NHTSA complaint #10083293 — an unverified report by a vehicle owner.
Peachtree City, GA
POWER TRAIN
AIR CONDITIONER QUIT WORKING, PROBLEM IS EVAPORATOR UNDER DASH. REPAIR TO BE $1200 ESTIMATED. FUEL PUMP FAILED. PAINT BEGAN PEELING AT 40,000 MILES. JUST FINISHED REPAINTING WHOLE VEHICLE AT OWN EXPENSE. BOTH FRONT SEATBELTS WOULD NOT UNROLL AND WERE REPLACED. TRANSMISSION FAILED AT 68,000 MILES, DEALER REPAIRED AT NO CHARGE. ABS NO LONGER WORKS. WHEELS LOCK UP WHEN HARD BRAKING.
NHTSA complaint #10069266 — an unverified report by a vehicle owner.
at 133,500 milesKnoxville, TN
POWER TRAIN
BOUGHT VAN USED AUGUST 1999 WITH 91,000 MILES. VAN NOW HAS 134,000 MILES. TRANSMISSION HAS BEEN REBUILT/REPLACED 3 TIMES [2 REBUILDS - OCTOBER 2000 (COST: ~$1600) AND APRIL 2001 (COST:~$550); REPLACED WITH USED TRANSMISSION AFTER LAST FAILURE APRIL 2003 (COST:$901)]. COMPUTER CONTROLS (SINGLE BOARD ENGINE CONTROLLER - SBEC) WENT BAD WHILE TRAVELING AT NIGHT ON INTERSTATE ON A TRIP - CAUSED CAM SENSOR AND CRANK SENSOR TO GO BAD AS WELL (COST: ~$550). AS YOU CAN SEE WE HAVE SPENT ~$3600 ON A VAN THAT WAS PURCHASED FOR $3700!!????? I AM CONSIDERING LEGAL ACTION AGAINST CHRYSLER NOW.
NHTSA complaint #10070349 — an unverified report by a vehicle owner.
Peachtree City, GA
SEAT BELTS
AIR CONDITIONER QUIT WORKING, PROBLEM IS EVAPORATOR UNDER DASH. REPAIR TO BE $1200 ESTIMATED. FUEL PUMP FAILED. PAINT BEGAN PEELING AT 40,000 MILES. JUST FINISHED REPAINTING WHOLE VEHICLE AT OWN EXPENSE. BOTH FRONT SEATBELTS WOULD NOT UNROLL AND WERE REPLACED. TRANSMISSION FAILED AT 68,000 MILES, DEALER REPAIRED AT NO CHARGE. ABS NO LONGER WORKS. WHEELS LOCK UP WHEN HARD BRAKING.
NHTSA complaint #10069266 — an unverified report by a vehicle owner.
Peachtree City, GA
UNKNOWN OR OTHER
AIR CONDITIONER QUIT WORKING, PROBLEM IS EVAPORATOR UNDER DASH. REPAIR TO BE $1200 ESTIMATED. FUEL PUMP FAILED. PAINT BEGAN PEELING AT 40,000 MILES. JUST FINISHED REPAINTING WHOLE VEHICLE AT OWN EXPENSE. BOTH FRONT SEATBELTS WOULD NOT UNROLL AND WERE REPLACED. TRANSMISSION FAILED AT 68,000 MILES, DEALER REPAIRED AT NO CHARGE. ABS NO LONGER WORKS. WHEELS LOCK UP WHEN HARD BRAKING.
NHTSA complaint #10069266 — an unverified report by a vehicle owner.
Peachtree City, GA
FUEL SYSTEM, GASOLINE
AIR CONDITIONER QUIT WORKING, PROBLEM IS EVAPORATOR UNDER DASH. REPAIR TO BE $1200 ESTIMATED. FUEL PUMP FAILED. PAINT BEGAN PEELING AT 40,000 MILES. JUST FINISHED REPAINTING WHOLE VEHICLE AT OWN EXPENSE. BOTH FRONT SEATBELTS WOULD NOT UNROLL AND WERE REPLACED. TRANSMISSION FAILED AT 68,000 MILES, DEALER REPAIRED AT NO CHARGE. ABS NO LONGER WORKS. WHEELS LOCK UP WHEN HARD BRAKING.
NHTSA complaint #10069266 — an unverified report by a vehicle owner.