2016 RAM 1500 problems

SUSPENSION

Air Suspension malfunction - the truck lost suspension and was dangerous to drive

NHTSA complaint #11763537 — an unverified report by a vehicle owner.

STEERING:RACK AND PINION

The contact owns a 2016 Ram 1500. The contact stated that while pulling out of the garage and onto the driveway, the steering wheel seized, and the message "Power Steering Needs to Be Serviced" was displayed. The contact turned off the vehicle. Upon restarting the vehicle the following day, the steering wheel operated as intended, and the contact slowly drove to the dealer. The dealer diagnosed the vehicle and determined that the steering rack and pinion had failed and needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering); however, the repair was not covered because the VIN was not included in the recall. The vehicle was scheduled to be repaired at the owner's expense. The manufacturer, RAM, was notified of the failure via website and by phone, and a case was filed. The contact was informed that no assistance would be provided and was referred to the dealer for assistance. The failure mileage was approximately 13,800.

NHTSA complaint #11763558 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS braking system malfunction

NHTSA complaint #11763536 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may not operate properly during an emergency breaking or loss-of-traction event. I understand that owners of 2016 1500 vehicles have reported similar combinations of ABS, traction control ,and brake warning lights and have reported ABS-module failures. I am requesting that NHTSA document and investigate this condition as a potential safety defect affecting 2016 Ram 1500 vehicles. I would like this complaint associated with my VIN and mileagefor purposes of identifying any trend involving ABS-module or brake-system failures. I have photographs showing the warning lights illuminated on my vehicle.

NHTSA complaint #11763501 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may not operate properly during an emergency breaking or loss-of-traction event. I understand that owners of 2016 1500 vehicles have reported similar combinations of ABS, traction control ,and brake warning lights and have reported ABS-module failures. I am requesting that NHTSA document and investigate this condition as a potential safety defect affecting 2016 Ram 1500 vehicles. I would like this complaint associated with my VIN and mileagefor purposes of identifying any trend involving ABS-module or brake-system failures. I have photographs showing the warning lights illuminated on my vehicle.

NHTSA complaint #11763501 — an unverified report by a vehicle owner.

SERVICE BRAKES

The ABS warning light,electronic stability/traction control warning light, and red Brake warning light are illuminated simultaneously on the instrument cluster. The combination of these warning lights concerns me because it appears to indicate a failure or malfunction involving the ABS/brake-control system. I am concerned that ABS, electronic stability control, and traction control functions may not operate properly during an emergency breaking or loss-of-traction event. I understand that owners of 2016 1500 vehicles have reported similar combinations of ABS, traction control ,and brake warning lights and have reported ABS-module failures. I am requesting that NHTSA document and investigate this condition as a potential safety defect affecting 2016 Ram 1500 vehicles. I would like this complaint associated with my VIN and mileagefor purposes of identifying any trend involving ABS-module or brake-system failures. I have photographs showing the warning lights illuminated on my vehicle.

NHTSA complaint #11763501 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS Contol module failure, highly known and documented issue with the ram 1500's. Mine is a 2016 with the 5.7L. Showing ABS code C2200-49. Parts are no where to be found and it is now impossible to have the module rebuilt due to Chrysler no longer producing the hardware. I have a very expensive paper weight sitting in my driveway!

NHTSA complaint #11762337 — an unverified report by a vehicle owner.

SERVICE BRAKES

Anti-Lock Brake Module Internal Failure - Code C2200-49 The truck ABS does not work, tractions control is disabled, and Cruise Control does not work. There were no lights or warning until the day I went to start the vehicle and then the abs, traction control, and brake light came on and stayed on once the truck was started. With researching this issue, it seems to be a widely known issue for several year trucks and parts to repair the ABS module are no made any longer. Calling the dealer the replacement part, which from what I read has been redesigned and is on an unknown backorder timeline. The cost for the part and labor is very high. From what I have read there was a TSB/Recall on some 2017 and newer ram trucks. I have not been able to determine if this is the same ABS module that is being used for the replacements in the older rams trucks. The truck without ABS and traction control is dangerous. I was on the highway and traffic came to an abrupt stop and when I applied the brakes my rear tires started to lock up. Luckily I am a defensive natured driver and was able to keep control of the vehicle and adjust my braking pressure and move towards the burm of the highway. In rainy conditions and others, it is going to be scary as well as trying to drive with wet/icy roads with no traction control it is not optimal.

NHTSA complaint #11762178 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

When I go to put my vehicle in reverse sometimes the camera does not appear if it does it has multicolored lines coming through it or it's really fuzzy staticky looking and I have a 2016 ram hemi sport and it keeps happening every so often especially when it rains or snow

NHTSA complaint #11761112 — an unverified report by a vehicle owner.

SERVICE BRAKES

I brought my 2016 RAM into MAACO to repaint the chipped roof and repair a minor dent in the front right fender. When I brought it in, the "Change Oil" light came on, no other warning indicators on the dash. When I picked up my truck, the ABS, ESC, and Brake warning indicators were lit. I plugged in my innova 5610 and it showed DTC C2200-49. Safety is at risk here in Jacksonville, Florida during frequent thunderstorms and heavy rain on the highway. The ABS can be a critical life safer. I contacted the dealer for parts and they told me the ABS controller is backorder about 48 months. My internet search revealed that there are a lot of ABS issues and no one is making new modules.

NHTSA complaint #11761170 — an unverified report by a vehicle owner.

STEERING

Power steering failing intermittently while driving, usually at low speeds.

NHTSA complaint #11760661 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle and trailer fishtailed and I was barely able to gain control without contacting any other vehicles on the very busy interstate. I was able to find a rebuilt abs module on eBay for $1100 that I installed and corrected the issue. This year model needs to be added to the existing recall that has been posted for many other years for this exact issue

NHTSA complaint #11760370 — an unverified report by a vehicle owner.

STEERING

ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle and trailer fishtailed and I was barely able to gain control without contacting any other vehicles on the very busy interstate. I was able to find a rebuilt abs module on eBay for $1100 that I installed and corrected the issue. This year model needs to be added to the existing recall that has been posted for many other years for this exact issue

NHTSA complaint #11760370 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS module failed causing ABS, traction control, and cruise control to stop functioning along with intermittent loss of power steering. Contacted multiple dealers which all stated the part is no longer available and no replacement part. This was a nuisance for two years until I towed a trailer and was merging onto an interstate when I lost traction due to wet roads and no traction control. Vehicle and trailer fishtailed and I was barely able to gain control without contacting any other vehicles on the very busy interstate. I was able to find a rebuilt abs module on eBay for $1100 that I installed and corrected the issue. This year model needs to be added to the existing recall that has been posted for many other years for this exact issue

NHTSA complaint #11760370 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2016 Ram 1500. The contact stated that on several occasions while driving at speeds under 25 MPH and turning, the steering wheel locked up. The contact stated that the brake pedal was depressed, and the steering wheel was held firmly until the steering wheel released. The contact stated that on another occasion while the vehicle was parked, the power-steering warning light illuminated. The contact attempted to drive the vehicle, but the steering wheel was stiff, and the contact was unable to drive any further. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering rack and pinion, steering gear, and linkage, AUX coolant pump, and driver's seat airbag needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not notified of the failure. The failure mileage was 154,000.

NHTSA complaint #11759420 — an unverified report by a vehicle owner.

POWER TRAIN

ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and potentially unsafe. A recall needs to be instituted to protect the safety of the public and vehicle owners. RAM and its owner Stellantis need to be held accountable.

NHTSA complaint #11758939 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and potentially unsafe. A recall needs to be instituted to protect the safety of the public and vehicle owners. RAM and its owner Stellantis need to be held accountable.

NHTSA complaint #11758939 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS control module has failed and the vehicle cannot shift into gear and will not move. Dealership verified failure and the part is on 2 to 3 year back order. Part also apparently cannot be repaired by a 3rd party due to the chips no longer being manufactured. Only way to repair and make the vehicle "operable" is to purchase a "used" module from another donor vehicle which is also suspect and potentially unsafe. A recall needs to be instituted to protect the safety of the public and vehicle owners. RAM and its owner Stellantis need to be held accountable.

NHTSA complaint #11758939 — an unverified report by a vehicle owner.

STEERING

Loss of power assistance in steering

NHTSA complaint #11758460 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS warning light, traction control light and brake light are illuminated. Code reader indicates C2200-49, U0415 and U0147. ABS module needs to be replaced, however Mopar does not have and will not have the part available. Explored having the module rebuilt, however I found out that cannot happen as the chip that is needed is no longer available, thus the same reason why new replacements are not available. Called Mopar customer service and was given the run around to take it to the dealer. First of all it’s out of warranty, second the dealer can’t fix it anyway as the part is not available. This is a serious safety issue as the ABS is inoperable, the truck should not be driven and Mopar refuses to assist in a remedy.

NHTSA complaint #11758339 — an unverified report by a vehicle owner.

STEERING

I suddenly lost the power steering when I spoke to my mechanic he said the problem was intermittent and he has to replace a computer part that’s associated with it and had to replace the entire unit I saw there was an open recall regarding this matter

NHTSA complaint #11758017 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ram 1500. The contact stated that while driving 80 MPH, the towing suddenly failed. The contact was able to drive off the exit. The contact was able to drive to the residence. The contact stated that the week before, while idling at a stop light, the vehicle suddenly stalled. The check engine warning light illuminated, and the contact cleared the code before restarting the vehicle and continued driving. The vehicle was taken to the dealer and was diagnosed with a tone wheel failure. The failure was associated with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact learned that the vehicle was included in a recall in 2019, and the fix included updating the powertrain control module software. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the repair was no longer covered under recall. The failure mileage was approximately 167,000.

NHTSA complaint #11757355 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2016 Ram 1500. The contact stated that while driving 80 MPH, the towing suddenly failed. The contact was able to drive off the exit. The contact was able to drive to the residence. The contact stated that the week before, while idling at a stop light, the vehicle suddenly stalled. The check engine warning light illuminated, and the contact cleared the code before restarting the vehicle and continued driving. The vehicle was taken to the dealer and was diagnosed with a tone wheel failure. The failure was associated with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact learned that the vehicle was included in a recall in 2019, and the fix included updating the powertrain control module software. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed that the repair was no longer covered under recall. The failure mileage was approximately 167,000.

NHTSA complaint #11757355 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

Failure of ABS control module. Illuminated Brake, ABS, Traction control system lights are on the dash. The cruise control is inoperative as well. Code reader shows C2200-49 and C2200-47.

NHTSA complaint #11757061 — an unverified report by a vehicle owner.